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Best Western West Hills Inn

Chadron-NE · United States

1100 W 10th StreetView location

8.4/10Excellent1,001 Reviews
Cleanliness8.6/108.6
Service8.8/108.8
Comfort8.6/108.6
Condition8.2/108.2
Location10.0/1010.0
Neighborhood8.6/108.6
Value10.0/1010.0
Amenities8.2/108.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Best Western West Hills Inn

Located in northwest Nebraska, The Best Western West Hills Inn sits perfectly at the hub of numerous travel destinations. You can easily head to an event at Chadron State College or even come visit us for Fur Trade Days in the summer.

Every room has been extensively updated and comes with complimentary high-speed internet, large breakfast buffet, and always-friendly service. No matter if you're heading up to the Black Hills or going out to explore Chadron State Park, the Best Western West Hills Inn is the perfect fit for you.

Read more about this hotelShow less

With a stay at Best Western West Hills Inn in Chadron, you'll be within a 5-minute drive of Pine Ridge National Recreation Area and Mari Sandoz High Plains Heritage Center. This hotel is 1.4 mi (2.2 km) from Ridgeview Country Club and 1.4 mi (2.2 km) from Chadron State College.

Make yourself at home in one of the 67 air-conditioned rooms featuring refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Conveniences include coffee/tea makers and irons/ironing boards, as well as phones with free local calls. Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 2:00 AM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No elevators Noise-free rooms not guaranteed Guests will receive an email with special check-in instructions LGBTQIA+ friendly Guest will receive an email before arrival 24 hours Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 36 Pet max weight (per pet) in lb is 80 Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, mobile payments, and cash
    • Noise-free guestrooms cannot be guaranteed
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Minimal age
    18
  • Optional fees
    • Pet fee: USD 20 per pet, per day
    • Service animals are exempt from fees
    • Rollaway bed fee: USD 10.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Mari Sandoz High Plains Heritage Center 1.4 km / 0.9 mi
Pine Ridge National Recreation Area 1.4 km / 0.9 mi
Chadron State College 1.6 km / 1 mi
Nebraska National Forest 2.1 km / 1.3 mi
Ridgeview Country Club 2.3 km / 1.4 mi
Finnegan Park 2.6 km / 1.6 mi
Museum of the Fur Trade 8.2 km / 5.1 mi
Chadron State Park 11.7 km / 7.3 mi
Fort Robinson State Park 38.7 km / 24.1 mi
Walgren Lake State Recreation Area 43.9 km / 27.3 mi
Box Butte Reservoir State Recreation Area 52 km / 32.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 67
  • Number of floors (main building): 2
  • Suites: 5
  • hotel
  • Small pets allowed (under 5 kg)Extra charge
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room serviceExtra charge
Show 29 more facilities & services
  • Laundry service
  • Bellboy serviceExtra charge
  • Air conditioning in public areas
  • Lift accessExtra charge
  • Terrace
  • GymExtra charge
  • Newspapers
  • Bar
  • Restaurant
  • Conference room
  • Meeting room: 1
  • PhotocopierExtra charge
  • Business centreExtra charge
  • Indoor freshwater pool
  • Kids’ clubExtra charge
  • CasinoExtra charge
  • Steam bathExtra charge
  • Hot tubExtra charge
  • Hairdressing salonExtra charge
  • Spa centreExtra charge
  • Breakfast
  • Picnic
  • Non-smoking establishmentExtra charge
  • Fitness
  • Horse ridingExtra charge
  • Bowling alleyExtra charge
  • GolfExtra charge
  • TennisExtra charge
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Best Western West Hills Inn

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE THREE BEDSSUITE • THREE BEDSSUI.3B

    Photos are not available for this room type.

    Best Western West Hills Inn

    SUITE THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN

    Photos are not available for this room type.

    Best Western West Hills Inn

    QUADRUPLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Best Western West Hills Inn

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Best Western West Hills Inn

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING BED NON SMOKINGRoom • KING BED NON SMOKING • 1 Bedroom • 26 m²ROO.KG-NM
    Room KING BED NON SMOKINGPhoto unavailable5 photos

    Best Western West Hills Inn

    Room KING BED NON SMOKING

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG-NM

    Room amenities

    • Wake-up service
    • Alarm clock
    • Desk
    • Cable TV
    • Hairdryer
    • Internet access
    • Ironing set
    • Balcony
    • Wi-fi

    Facilities with extra charge

    • Fridge
    • Microwave
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room QUEEN BED NON SMOKINGRoom • QUEEN BED NON SMOKING • 1 Bedroom • 26 m²ROO.NM-QN
    Room QUEEN BED NON SMOKINGPhoto unavailable5 photos

    Best Western West Hills Inn

    Room QUEEN BED NON SMOKING

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM-QN

    Room amenities

    • Internet access
    • Cable TV
    • Desk
    • Wake-up service
    • Alarm clock
    • Hairdryer
    • Wi-fi
    • Wheelchair-accessible
    • Balcony
    • Ironing set
    • Microwave

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Best Western West Hills Inn

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Best Western West Hills Inn

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN

    Photos are not available for this room type.

    Best Western West Hills Inn

    DOUBLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKING • 1 Bedroom • 33 m²SUI.KG-NM
    SUITE KING BED NON SMOKINGPhoto unavailable5 photos

    Best Western West Hills Inn

    SUITE KING BED NON SMOKING

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Room amenities

    • Internet access
    • Hairdryer
    • Alarm clock
    • Desk
    • Cable TV
    • Wake-up service
    • Wi-fi
    • Balcony
    • Living room: 1
    • Ironing set

    Facilities with extra charge

    • Microwave
    • Fridge
    • Hydro-massage bath
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDSRoom • TWO QUEEN BEDS • 1 Bedroom • 26 m²ROO.2Q
    Room TWO QUEEN BEDSPhoto unavailable6 photos

    Best Western West Hills Inn

    Room TWO QUEEN BEDS

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q

    Room amenities

    • Alarm clock
    • Hairdryer
    • Internet access
    • Ironing set
    • Balcony
    • Wi-fi
    • Wake-up service
    • Desk
    • Cable TV

    Facilities with extra charge

    • Fridge
    • Microwave
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    Best Western West Hills Inn

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q

    Photos are not available for this room type.

    Best Western West Hills Inn

    SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN BED NON SMOKINGDOUBLE • QUEEN BED NON SMOKINGDBL.NM-QN

    Photos are not available for this room type.

    Best Western West Hills Inn

    DOUBLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKING • 1 Bedroom • 33 m²SUI.NM
    SUITE NON SMOKINGPhoto unavailable3 photos

    Best Western West Hills Inn

    SUITE NON SMOKING

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM

    Room amenities

    • Ironing set
    • Internet access
    • Hairdryer
    • Cable TV
    • Desk
    • Alarm clock
    • Wake-up service
    • Wi-fi
    • Balcony
    • Living room: 1

    Facilities with extra charge

    • Fridge
    • Tea and coffee making facilities
    • Microwave

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room QUEEN SIZE BEDRoom • QUEEN SIZE BED • 1 Bedroom • 26 m²ROO.QN
    Room QUEEN SIZE BEDPhoto unavailable4 photos

    Best Western West Hills Inn

    Room QUEEN SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.QN

    Room amenities

    • Balcony
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Desk
    • Cable TV
    • Hairdryer
    • Internet access
    • Ironing set

    Facilities with extra charge

    • Tea and coffee making facilities
    • Microwave
    • Fridge

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Best Western West Hills Inn

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDS NON SMOKINGRoom • TWO QUEEN BEDS NON SMOKING • 1 Bedroom • 26 m²ROO.2Q-NM
    Room TWO QUEEN BEDS NON SMOKINGPhoto unavailable6 photos

    Best Western West Hills Inn

    Room TWO QUEEN BEDS NON SMOKING

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q-NM

    Room amenities

    • Cable TV
    • Alarm clock
    • Hairdryer
    • Internet access
    • Ironing set
    • Balcony
    • Wi-fi
    • Wake-up service
    • Desk

    Facilities with extra charge

    • Fridge
    • Microwave
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Best Western West Hills Inn

8.4
Excellent
1,001 Reviews
Cleanliness
8.6 /10
Service
8.8 /10
Comfort
8.6 /10
Condition
8.2 /10
Location
10.0 /10
Neighborhood
8.6 /10
Value
10.0 /10
Amenities
8.2 /10
100 reviews shown
10/10
Exceptional
26 Jul 2026
Karen
Great hot breakfast! Staff was very friendly and helpful!
10/10
Exceptional
21 Jul 2026
Brenda
Very clean, maintained motel. Nice hot tub and swimming pool. Has a free breakfast, but didn't get up in time to eat 😊
Partner
2/10
Poor
19 Jul 2026
Paula
I don't care what the other reviews say, do not book here!
We reserved a king suite with a jetted tub, when we went to the room, the door was propped open and a window was wide open. Feeling uncomfortable we requested a different room. We were offered a standard with two queens, however, the beds looked pretty small, so we went back to the original room.
Inside we saw that the slider door to the balcony was filthy (dog nose prints maybe and there was a full ashtray on the balcony table.
The runner at the end of the bed and the foot stool had white stains and the chair was dirty.
Neither TV had a signal (I fixed them myself).
There was a used tissue behind the night stand.
The bathroom was clean (except the grimy Kleenex cover), the jets in the bathtub DID NOT work!
There was only 1 plastic cup, 1 disposable coffee cup and 1 mug, 1 regular and 1 decaf coffee pod (for a king suite?!), there was no sugar, creamer or stir sticks. The desk clerk said we could come down to get more.
We requested extra blankets but the clerk said that they were all dirty, so we got 2 of those flimsy top covers.
The main hallway carpets were dirty and stained and the exterior doors were unlocked (perhaps that was because it was daylight).
The stairway had a sour smell about halfway up.
The layout of the suite was great and it would be nice enough if it were clean!
All I can advise is to stay away!
Partner
10/10
Exceptional
18 Jul 2026
Mark
Was good
10/10
Exceptional
17 Jul 2026
Michael
The staff were very accommodating and helpful. Comfortable room, quiet.
Partner
6/10
Pleasant
17 Jul 2026
Cindy
The room was not clean..spider webs and bugs coming in thru the 2 holes in the door. No room sevice ever happened and the body wash was empty right from the beginning.
Family_with_children
6/10
Pleasant
16 Jul 2026
janet
Hotel could use a good cleaning.. breakfast was average
Self
10/10
Exceptional
13 Jul 2026
Cynthia
Very clean and comfortable. Surprised my husband how good it was as we often stay at Holiday Inns and he had lower expectations.
Partner
8/10
Excellent
13 Jul 2026
Mary
Not very identified entrance wasn’t noted. Breakfast didn’t have variety had tea bags but NO hot water. Coffee in room wasn’t stocked Only decaf n NO sugar
Family_with_children
8/10
Excellent
13 Jul 2026
Tim
Room was clean but needs a little better clean and vacuuming lots of pieces of food and crumbs in and around the floor
Partner
10/10
Exceptional
12 Jul 2026
Susan
We loved the pool and hot tub. Rooms were a great size with room for kids.
Family_with_children
10/10
Exceptional
11 Jul 2026
Lisa
Unfortunately the dryer was out of order, but they let us use the big dryer which was awesome! None of the outside patio doors would open with our room key and one of them didn’t lock at all. Hotel needs a little more maintenance work.
Friends_and_family Friends
6/10
Pleasant
07 Jul 2026
James
The property was great, however the wrestling matches going on in the room above me were a little much. I realize the hotel had nothing to do with this issue. I finally got to sleep about 3 AM.
Self
6/10
Pleasant
06 Jul 2026
Mary
This facility looks uncared for: pretty dirty, weeds growing, etc.
The flat sheet on our king bed might work for full size, but barely reached the edges of the mattress with zero overhang. Old, fuzzy blanket. Definitely not worth what we paid.
Partner
8/10
Excellent
06 Jul 2026
Brandi
Rooms were out dated and needed vacuumed as there were crumbs and stuff on carpet. Staff was helpful and breakfast was a big hit!
Family_with_children
10/10
Exceptional
04 Jul 2026
Tamara
The best
2/10
Poor
02 Jul 2026
Jessica
Power was out. They didn’t call. No ac. Loud noises on repairs. Awful.
Family_with_children
8/10
Excellent
29 Jun 2026
Paul J
The staff was very friendly.
Family
4/10
Poor
26 Jun 2026
Mary
The room smelled like dog, and the upstairs occupants were extremely loud! In spite of complaining that went on for 6 hours. 0 sound proofing. Wouldn't stay again.
Family
10/10
Exceptional
26 Jun 2026
Geraldine
Staff was very friendly. Room was spacious and clean. Breakfast had a great selection.
Family
10/10
Exceptional
24 Jun 2026
Sheri
.
Friends_and_family Family
8/10
Excellent
23 Jun 2026
Anthony L
The pillows were
Partner
8/10
Excellent
22 Jun 2026
Judy
It was fine
Partner
10/10
Exceptional
22 Jun 2026
Charles
Outstanding, professional, caring and knowledgeable client services!
Friends_and_family Family
6/10
Pleasant
21 Jun 2026
P
The property had the feel of a much older hotel than I was expecting. The room had a peculiar odor that I can only describe as stale. Also the room had 2 entries, one from the parking lot and one internal to the hallway. I didn't really mind that just found it a bit unusual. The staff was pleasant and attentive. It wasn't a bad stay, but wasn't quite what I was hoping.
Family
10/10
Exceptional
21 Jun 2026
Penny
Recently remodeled very nice
Partner
2/10
Poor
20 Jun 2026
Melissa
The stay was horrible our room was dirty they wouldn’t let us change said they were full . Mouse poop in drawers . Sexual used items in drawer by bed . Dirty bathroom and tub. Breakfast was horrible worker used their hands with no gloves to handle food
Family_with_children
4/10
Poor
19 Jun 2026
LuAnn
Pictures seen on the internet of what the rooms look like and what they really look like are not the same. Door to the outside didn't close tightly, you could see day light, luckily it wasn't winter. Didn't have extra toilet paper in the room, had to go to front desk to get it. Blow dryer was not good. Room could have been cleaner.
Partner
10/10
Exceptional
19 Jun 2026
Sue
Nice older hotel with helpful staff.
Friends_and_family Family
6/10
Pleasant
18 Jun 2026
Kimberly
The hotel is very outdated, but it was clean.
Partner
6/10
Pleasant
11 Jun 2026
Mike
The staff was extremely friendly when we arrived and had my check in paperwork ready. Very fast. The room when we entered smelled like cleaning supplies which was a good sign, but it doesn't seem like the cleaner paid any attention to details. The previous occupants used bar of soap was still in the shower, their food was still in the refrigerator, and my daughter noticed what looked like a blood stain on her pillow. When my wife pulled the blanket back there was black fuzz/lint all over the sheet. Would have rated higher if those few things were taken care of.
Friends_and_family Family
10/10
Exceptional
10 Jun 2026
Greg
It is a good location on the south end of town. The staff were friendly and helpful. The check-in/out processes went quickly
Partner
10/10
Exceptional
08 Jun 2026
Don
Huge room with excellent beds! Everything was there, very clean, comfortable and quiet! Great nights sleep, couldn’t be happier! Thanks
10/10
Exceptional
08 Jun 2026
Denise
Excellent property large clean room the only drawback was the air-conditioning was so noisy it kept us awake and then would wake us when it came on in the night. Room 402 perhaps have air-conditioning looked at. other than that we were very pleased.
Partner
10/10
Exceptional
07 Jun 2026
Jeff
We stay in this motel whenever we travel to Chadron. The front desk personnel are all very friendly and very helpful. The continental breakfast is great and the person that manages it is always accommodating. I would recommend this motel to anyone looking for a nice place to stay at a reasonable price. There is a restaurant right next to this motel where motel guests can dine.
Family_with_children
10/10
Exceptional
05 Jun 2026
Vincent
Comfortable, quiet, area with things to do, very complete breakfast.
Partner
4/10
Poor
05 Jun 2026
James
Old. Locks on one room door, common areas like the pool wouldn't work with key card. Main room door only worked intermittenly.
Strong antiseptic smell in room.
Partner
8/10
Excellent
30 May 2026
Magdalena
Clean room, poor breakfast, nice staff
Self
10/10
Exceptional
29 May 2026
Eugene
Nice quiet place restaurant next door
Friends_and_family Family
8/10
Excellent
25 May 2026
Jeanne
The breakfast is spread over two areas, and I wouldn't have known that if I wasn't going into the next room for seating. I would have appreciated a vegan option for protein such as nuts. The cooked eggs had cheese, and there were no non-dairy yogurt options. Also, on the weekends, it would be nice for breakfast to run a little bit later.

The TV in the room was small, but that seems to be the trend.

The bathroom was small as well, but the tub was clean and updated. I like having shampoo, etc., there in the shower.

If there's only one bed, it would be best if it was a king size bed, but that's just a preference.

An overall good stay for two nights.
Partner
6/10
Pleasant
13 May 2026
Karen
Coffee was poor quality and only French vanilla creamer available. Mattresses in room 108 were very saggy and uncomfortable. Hotel was very clean, bright, and staff were welcoming and helpful. I will stay there again but check mattresses first and bring my own coffee. Bathroom was nice and clean with good water pressure and nice towels.
Self
10/10
Exceptional
12 May 2026
Daniel a
Early check have just what needed. Good job
10/10
Exceptional
08 May 2026
Kala
It was amazing, we will stay there again♥️
10/10
Exceptional
05 May 2026
Candace
Room was very clean and spacious. Staff was very friendly and helpful.
Self
8/10
Excellent
29 Apr 2026
Tina
The room was spacious. The breakfast provided was very good. Staff were friendly and attentive. Everything was nice and clean.
My only complaint was the plumbing. Our toilet kept filling up and the shower head was not so good.
10/10
Exceptional
21 Apr 2026
Christine and Bob
The staff was helpful. In fact, we are using Best Western Hotel again.
Partner
10/10
Exceptional
19 Apr 2026
Kimberly
Breakfast was really good with multiple hot food items.
Self
10/10
Exceptional
18 Apr 2026
Hollister
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6/10
Pleasant
17 Apr 2026
Sandy
The room was clean, other than the toilet bowl needed to be cleaned. The mattresses needed to be changed out. You could see the dip in the middle of the bed. Breakfast was great and so was the staff.
Business
2/10
Poor
13 Apr 2026
Brandon
Do not stay here. My stay at this hotel was extremely disappointing and far below acceptable standards. Cleanliness was a major issue from the moment we arrived. The room felt neglected, with visible dirt and an overall lack of proper housekeeping that made it uncomfortable to relax.

What truly alarmed me was witnessing a staff member handling food with their bare hands. This blatant disregard for basic hygiene practices raised serious concerns about health and safety. It’s unsettling to think about what goes on behind the scenes if such behavior is visible to guests.

To make matters worse, the door to our room was so loose in the frame that we could see daylight through the gaps. Cold air blew in throughout the night, making the room uncomfortable and leaving us questioning the security of the space. It felt unsafe and poorly maintained—something no guest should have to tolerate.

Overall, this experience was frustrating and unacceptable. Between the cleanliness issues, lack of proper food handling, and a door that failed to provide comfort or security, I cannot recommend this hotel. I strongly suggest management address these problems immediately before subjecting more guests to such a subpar experience.
Partner
10/10
Exceptional
10 Apr 2026
Jeffrey
Bed was worn out. Needs replaced. Hot tub and pool were nice.
10/10
Exceptional
04 Apr 2026
Lorna
Staff were friendly and helpful, the room was a bit old, still had carpet and older beds.

Breakfast was good and warm.
Partner
6/10
Pleasant
28 Mar 2026
Linda
In need of some TLC. Clean but outdated. Our mattress was soft and we rolled to the center. I thought it was way overpriced for the condition it was in.
Pet
8/10
Excellent
22 Mar 2026
Sandra
Staff was friendly and hotel was clean. Basic hotel.
6/10
Pleasant
21 Mar 2026
Michael
the room phone did not work; the fire extinguisher was not plugged up thus not working
8/10
Excellent
15 Mar 2026
Kevin
Clean comfortable
Business
8/10
Excellent
12 Mar 2026
Douglas J.
Just starting to age a bit otherwise all was fine.
Family
8/10
Excellent
10 Mar 2026
Grant
Good for a quick stay. Rooms were clean but there are obvious signs of wear and tear. Overall a good experience
Self
10/10
Exceptional
01 Mar 2026
Colton
Room was super clean, pool was nice, staff was amazing and always helpful.
Family_with_children
2/10
Poor
01 Mar 2026
AMY
Room smelt funny. When we plugged the friderator in it sparked and blew the lights out/breaker. Would not switch us rooms as it was sold out.
Friends_and_family Family
10/10
Exceptional
19 Jan 2026
Chad
Nice clean rooms and great breakfast! Would recommend
10/10
Exceptional
18 Jan 2026
DENISE
Courteous staff, clean room, great room for pets!
Partner
10/10
Exceptional
17 Jan 2026
Keith
It was a clean place with a nice breakfast , and front desk people were very nice
Leisure Family
10/10
Exceptional
16 Jan 2026
Kristina
Staff was very helpful. Rooms were clean and very nice
Leisure Family
4/10
Poor
12 Jan 2026
Wayne
Telephone cord was broken, thus phone didn't work. Told staff and they didn't fix it. Both queen mattress's were shot, lumpy with depressions in each of them. PTAC heater worked blowing hot air, but the thermostat wouldn't change the temp. Ran on hot all night, and room was very hot an unmcomfortable. Turned it off, then room was completely cold and uncomfortable. PTAC unit needs maitenance or replaced, no adjusting the temp was available.
Friends_and_family Family
6/10
Pleasant
10 Jan 2026
Verified traveler
The room was hot and the tolit didnt flushed right
2/10
Poor
07 Jan 2026
Amanda
Terrible!!! No housekeeping for 4 days. Very dirty, pool and hot tub were disgusting. We will not say here again.
Leisure Pet
2/10
Poor
31 Dec 2025
Richard
Coffee maker in room not working, notified front desk, told I can get coffee in lobby, she turned around and walked off.??? Need I say more? Breakfast subpar at best. I told myself I would never stay here again from the last time here, but having to pay for multiple rooms for family, and me being cheap; I relented. In all honesty next time I will absolutely bite the bullet and stay elsewhere.
Leisure Family
10/10
Exceptional
27 Dec 2025
talia
Front desk lady was very nice and helpful
Friends_and_family Family
8/10
Excellent
19 Dec 2025
Matthew
Room was good. Staff was great. Very convenient to what i was doing at the time. Stayed there multiple times. Great as always.
Business_and_leisure Family
10/10
Exceptional
15 Dec 2025
Adam
Room was clean and comfortable.
Business
8/10
Excellent
10 Nov 2025
Peyton
Nic room
Friends_and_family Family
8/10
Excellent
10 Nov 2025
Michael
Staff was great
Friends_and_family Family
8/10
Excellent
08 Oct 2025
Randy
Stayed one night
10/10
Exceptional
28 Sep 2025
Michael
Friendly staff
10/10
Exceptional
23 Sep 2025
John
We were celebrating our 40th Anniversary and just taking some time in Western Ne where we got engaged. Lovely hotel. Enjoyed our stay and went on to the Black Hills.
Thank you we will come again.
Linda and John Urick
Partner
8/10
Excellent
18 Sep 2025
Benjamin
Jetted tub didn't work so we had to switch rooms. Actually the 2nd room we got was way nicer than the first and didn't stink. Overall a decent pass through stop.
Leisure Partner
10/10
Exceptional
16 Sep 2025
DeAnza
Hallways no so clean but the room itself was great.
Partner
6/10
Pleasant
15 Sep 2025
Graham

Tired hotel but adequate

We pulled back the curtain which clearly the cleaner never had and there was a mass of cobwebs in corners .. similar with shower curtain which hadnt been pulled away from the wall as a big load of black hair residing there .. room was comfortable but had random stuff in fridge and someones slider shoes left on floor. Moved chair a little and again no ones done that much as debris under there
Pillows are cushion size and difficult to get comfy with .. bed was okay
Breakfast was adequate but no juice or hot water available to make tea, had to have coffee which was not that good.
Hotel is tired and if youre looking for a favourable eco rating then stop using paper plates, cups and major aaaaargh .. plastic cutlery .. buy a dishwasher and use proper plates and cutlery .. then you get good eco rating
Partner
6/10
Pleasant
15 Sep 2025
Terrence
Solid hotel. Older but clean. Conveniently located off highway 385.
8/10
Excellent
13 Sep 2025
Dave
Nice overall
4/10
Poor
05 Sep 2025
eric
Broken chair, not room service. No coffee in the room. Just run down and no attention to any detail.
6/10
Pleasant
29 Aug 2025
Jeff
Clean room
10/10
Exceptional
26 Aug 2025
Linda
Such a fabulous room!! Bonus - we had a Jacuzzi and a balcony!!!!
Leisure Partner
10/10
Exceptional
24 Aug 2025
GLORIA
and so accommodating. Very much appreciated the great service!
Leisure Family
8/10
Excellent
18 Aug 2025
Gloria
The room was very nice and clean and the bed comfortable. The breakfast eggs were cold but everything else was nice. Our toilet was running slow and backed up and we alerted staff who took care of it.
Leisure Family
4/10
Poor
17 Aug 2025
Michelle
Pool/hot tub was only maintained on weekends. Spent a week there with no room service.
Business Family
2/10
Poor
14 Aug 2025
Daniel
I can tell they didn’t change the sheets on one of the beds in our room and there is no elevator which is not ideal if you are traveling with luggage.Rude front desk staff Stay anywhere else but here we only did because everywhere else was sold out.I would have rather camped in my truck.
Business Partner
8/10
Excellent
10 Aug 2025
Michele
It was better on the inside than the outside! Older hotel, but kept up pretty good. Some areas smelled musty . Not an impressive breakfast.
Leisure Partner
8/10
Excellent
06 Aug 2025
Doug
Maid service was hit or miss. Got a decent restaurant right next door
Leisure Self
10/10
Exceptional
30 Jul 2025
John

Clean and Spacious

No complaints, everyting was good. Loved the courtyard in the middle, the pool and hot tub were nice. The only issue we had was the key card did not always work trying to get in the building from the back door.
Partner
6/10
Pleasant
23 Jul 2025
Brian
The property is fine, just a little dated. There are outside doors and interior doors on the first floor, so good access in emergencies. The staff was very nice, and the hot breakfast was way more than expected, both which were great. The heavy doors slam hard when they are just let go, so a little noisy when folks are coming and going.

A decent property that needs upgrades with decor, quieter doors, and especially water pressure in the shower. We happen to hit a local festival, which limited our options, which is what led us to this property.
Leisure Family
10/10
Exceptional
16 Jul 2025
Kimberly
Lovely breakfast
Leisure Family_with_children
10/10
Exceptional
14 Jul 2025
Charlene E
Very friendly and attentive to our needs. That is why the five star. Breakfast was only maybe a 3. TV service needs to change to maybe streaming. Housekeeping was very good
Leisure Family
8/10
Excellent
08 Jul 2025
Verified traveler
Great Breakfast!!
Friends_and_family Family
6/10
Pleasant
06 Jul 2025
Michael
We stayed here while passing through it was a decent hotel, bathroom was decently clean beds were ok. It is a weird set up with two doors to the room, one to the inner walkway and one to the outside parking, it was convenient for getting things out of the car but the door safety latch was broken on that door and had not been fixed.
Leisure Family_with_children
4/10
Poor
04 Jul 2025
Ordella
We stayed 3 nights. Our room was never cleaned by housekeeping staff. We had to ask the front desk for clean towels. A lamp didn’t have a light bulb so of course didn’t work. The shower had long black hair in it-not just one or two-at least 10-12. Gross! And we were on the second floor and4 times our card keys wouldn’t work. We complained about all of these things and the man said “you booked using a 3rd party “. My husband said what difference does that make. No answer. Very disappointed.
Family
4/10
Poor
01 Jul 2025
Misty
Expensive with NO amenities that you were not charged for, not even water or coffee. Parking was very limited and expensive if you want to park at the hotel.
Leisure Friends
4/10
Poor
28 Jun 2025
Richard
You get what you pay for... Dated, old, lacking, bathroom fans not working, floor actually sloped more than the bed, and that bed sloped. Front desk people were indifferent, (almost like I was bothering them when I asked questions?) but the kitchen ladies were very nice. Breakfast was edible with limited options. The Holiday Inn was $50 more a night and is much better all the way around. If you are on a budget, fine stay here, if you can afford the extra I would go to Holiday Inn.
Leisure Family
4/10
Poor
27 Jun 2025
Lora
The staff was trying, but the place is too run down. i would have to say avoid the place.

Location & surroundings

Best Western West Hills Inn
1100 W 10th Street, Chadron, United States

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Best Western West Hills Inn

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