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Surestay By Best Western Fernley

Fernley-NV · United States

1405 Newlands Drive EView location

7.8/10Very good1,006 Reviews
Cleanliness8.0/108.0
Service8.6/108.6
Comfort7.8/107.8
Condition7.6/107.6
Neighborhood8.0/108.0
Amenities7.2/107.2
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  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Surestay By Best Western Fernley

Whether you're traveling west to California or south to Las Vegas, the SureStay Hotel by Best Western Fernley offers a convenient location at Nevada's crossroads.

Situated 30 miles east of Reno on Interstate 80 and Alternate 95, our hotel is a perfect base for exploring local sights, including wild horse viewing. Relax in our newly renovated guest rooms after a day of adventure.

Popular attractions include the Black Rock Desert (home of Burning Man), Pyramid Lake, Fernley 95a Speedway, and Lake Tahoe. For added excitement, the Senior Pro Rodeo is less than a mile away.

Enjoy a complimentary full breakfast featuring our famous Best Western waffles, modern decor, guest laundry, and in-room refrigerators and microwaves.

Read more about this hotelShow less

With a stay at SureStay Hotel By Best Western Fernley in Fernley, you'll be a short 3-minute walk from The Silverado Casino and within 4 minutes by car from Millennium Park. This hotel is 2.3 mi (3.7 km) from Green Valley Park and 4.5 mi (7.3 km) from Truckee River.

Make yourself at home in one of the 66 individually furnished guestrooms. Wireless internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.

Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until Anytime
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No cribs (infant beds) available No elevators Professional property host/manager Pets allowed Maximum number of pets per room 3 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: USD 100 per stay

    We have included all charges provided to us by the property.

  • You need to know
    • The seasonal pool will be open from May to September.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Safety features at this property include a fire extinguisher
    • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Minimal age
    21
  • Optional fees
    • Pet fee: USD 15.00 per pet, per day
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

The Silverado Casino 0.3 km / 0.2 mi
Millennium Park 2.5 km / 1.6 mi
Green Valley Park 3.2 km / 2 mi
Truckee River 7.3 km / 4.5 mi
The Golf Club at Fernley 9 km / 5.6 mi
Fernley 95A Speedway 10.4 km / 6.5 mi
Carson River 35.8 km / 22.2 mi
Pyramid Lake 39.5 km / 24.5 mi
Lattin Farm 40.2 km / 25 mi
Fallon Golf Course 41.2 km / 25.6 mi
Fort Churchill State Historic Park 41.5 km / 25.8 mi
Stockman's Casino 42.1 km / 26.2 mi
Lahontan Valley Wetlands 42.5 km / 26.4 mi
Fallon City Hall 43.6 km / 27.1 mi
Grimes Point 43.6 km / 27.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 66
  • Number of floors (main building): 2
  • Suites: 3
  • hotel
  • Sofa bed
  • Small pets allowed (under 5 kg)Extra charge
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
Show 21 more facilities & services
  • Room serviceExtra charge
  • Laundry service
  • LaunderetteExtra charge
  • Babysitting serviceExtra charge
  • Multilingual staff
  • Air conditioning in public areas
  • Lift access
  • Luggage roomExtra charge
  • Restaurant
  • Banquet hall
  • Conference room
  • Meeting room: 1
  • PhotocopierExtra charge
  • Business centreExtra charge
  • Indoor freshwater pool: 1
  • Casino
  • Steam bathExtra charge
  • Hot tubExtra charge
  • Spa centreExtra charge
  • Breakfast
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Surestay By Best Western Fernley

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKING • 1 Bedroom • 28 m²DBL.KG-NM
    DOUBLE KING BED NON SMOKINGPhoto unavailable4 photos

    Surestay By Best Western Fernley

    DOUBLE KING BED NON SMOKING

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Surestay By Best Western Fernley

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    Surestay By Best Western Fernley

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Surestay By Best Western Fernley

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO QUEEN BEDS NON SMOKINGQUADRUPLE • TWO QUEEN BEDS NON SMOKING • 1 Bedroom • 28 m²QUA.2Q-NM
    QUADRUPLE TWO QUEEN BEDS NON SMOKINGPhoto unavailable4 photos

    Surestay By Best Western Fernley

    QUADRUPLE TWO QUEEN BEDS NON SMOKING

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2Q-NM

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXE QUEEN BEDQUADRUPLE • DELUXE QUEEN BEDQUA.DX-QN

    Photos are not available for this room type.

    Surestay By Best Western Fernley

    QUADRUPLE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Surestay By Best Western Fernley

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM

    Photos are not available for this room type.

    Surestay By Best Western Fernley

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKINGSUI.NM

    Photos are not available for this room type.

    Surestay By Best Western Fernley

    SUITE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Surestay By Best Western Fernley

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Surestay By Best Western Fernley

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN BED NON SMOKINGDOUBLE • QUEEN BED NON SMOKING • 1 Bedroom • 28 m²DBL.NM-QN
    DOUBLE QUEEN BED NON SMOKINGPhoto unavailable4 photos

    Surestay By Best Western Fernley

    DOUBLE QUEEN BED NON SMOKING

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-QN

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKING • 1 Bedroom • 33 m²SUI.KG-NM
    SUITE KING BED NON SMOKINGPhoto unavailable7 photos

    Surestay By Best Western Fernley

    SUITE KING BED NON SMOKING

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Room amenities

    • Cable TV
    • Direct dial telephone
    • Radio
    • Ironing set
    • Hairdryer
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Desk

    Facilities with extra charge

    • Internet access
    • Fridge
    • Microwave
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size Bed • 1 Bedroom • 28 m²DBL.H6-QN
    DOUBLE Accessible-Queen Size BedPhoto unavailable6 photos

    Surestay By Best Western Fernley

    DOUBLE Accessible-Queen Size Bed

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BED • 1 Bedroom • 28 m²DBL.H6-KG
    DOUBLE Accessible KING SIZE BEDPhoto unavailable4 photos

    Surestay By Best Western Fernley

    DOUBLE Accessible KING SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Surestay By Best Western Fernley

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN

    Photos are not available for this room type.

    Surestay By Best Western Fernley

    QUADRUPLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO QUEEN BEDSQUADRUPLE • TWO QUEEN BEDS • 1 Bedroom • 28 m²QUA.2Q-1
    QUADRUPLE TWO QUEEN BEDSPhoto unavailable4 photos

    Surestay By Best Western Fernley

    QUADRUPLE TWO QUEEN BEDS

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2Q-1

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Surestay By Best Western Fernley

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDS NON SMOKINGRoom • TWO QUEEN BEDS NON SMOKING • 1 Bedroom • 28 m²ROO.2Q-NM
    Room TWO QUEEN BEDS NON SMOKINGPhoto unavailable7 photos

    Surestay By Best Western Fernley

    Room TWO QUEEN BEDS NON SMOKING

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q-NM

    Room amenities

    • Radio
    • Direct dial telephone
    • Cable TV
    • Desk
    • Alarm clock
    • Wake-up service
    • Wi-fi
    • Ironing set

    Facilities with extra charge

    • Hairdryer
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Internet access

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE TWO QUEEN BEDSDOUBLE • DELUXE TWO QUEEN BEDSDBL.2Q-DX

    Photos are not available for this room type.

    Surestay By Best Western Fernley

    DOUBLE DELUXE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ACCESSIBLE SMOKINGDOUBLE • ACCESSIBLE SMOKINGDBL.H6-JK

    Photos are not available for this room type.

    Surestay By Best Western Fernley

    DOUBLE ACCESSIBLE SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ACCESSIBLE SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Surestay By Best Western Fernley

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Surestay By Best Western Fernley

7.8
Very good
1,006 Reviews
Cleanliness
8.0 /10
Service
8.6 /10
Comfort
7.8 /10
Condition
7.6 /10
Neighborhood
8.0 /10
Amenities
7.2 /10
100 reviews shown
8/10
Excellent
18 Jul 2026
Michael
Room was large and clean. A/C worked great. Nice swimming pool across the parking lot. Easy check in.

Only suggestion is mop or sweep the room floors better. Left our socks and feet a little dirty. Otherwise, it was a great stay.
Partner
10/10
Exceptional
17 Jul 2026
Amy
Quiet , friendly staff, accommodating
Partner
2/10
Poor
15 Jul 2026
cindy
The only positive thing was the lady that checked me in. The cable was not working so we couldn’t relax and watch tv. The fan on the AC made horrible noises and came on and off throughout the night so it was almost impossible to sleep. The bottom sheet on the bed was a fitted sheet that came off every time you moved. Last time and this time the waffles were unavailable and the quality was not there. We usually pass through a couple times a year and stay there but the quality and upkeep keep going down and we will not be staying there anymore!
Pet
10/10
Exceptional
11 Jul 2026
Carol
My room was so beautiful and clean, the staff is very friendly and I stay there is always the best.
Self
6/10
Pleasant
10 Jul 2026
John
TV had only 4 channels operating. Noisy from nearby guests walking above and showers running. No clock radio.
2/10
Poor
08 Jul 2026
Ana
Awful
Partner
8/10
Excellent
05 Jul 2026
Richard
We arrived after dark, but had no trouble finding it. The check-in went smoothly & we were soon in our room. Good things included the breakfast, which was sufficient & well-prepared. There was a different meat each morning, which appears to rotate on a 3-day rotation schedule: ham, sausage & then bacon.Scrambled eggs, potatoes, the meat of the day, waffles and biscuits & gravy were the hot offerings, with a variety of breads & cereals available. Drinks included juices, coffee, tea, & cider The bed was comfortable & after 11 it was very quiet for sleeping. The room was spacious with plenty of closet & drawer space, a refrigerator, a microwave & a single-cup coffee maker. Iron,ironing board & hair dryer were provided. There were some negatives, including the fact the TV service was not in operation the entire 5 days we were there, though the Internet worked as expected. The bathroom had a couple issues: 1) the towel rack sagged; 2) the water temperature was totally inconsistent, by which I mean you would be in the shower in hot water, and then it would go cold. If you adjusted it to be hot again, then it would come back in scalding a few seconds later. 3) the paint on the ceiling was beginning to come off. The pool was refreshing, & was basically clean, but the paint appeared to be flaking off both the sides and the bottom of the pool. Housekeeping did not touch our room the entire 5 days we were there, except for exchanging towels the 3rd day when I requested it.
Partner
10/10
Exceptional
03 Jul 2026
Donna
Breakfast was good! Lots of choices of what to eat and drink
Partner
8/10
Excellent
03 Jul 2026
Donnetta
Nice breakfast, limited TV service which was explained when I checked in and was not a super big problem. Nice staff.
Friends_and_family Family
10/10
Exceptional
29 Jun 2026
Cassandra
Great breakfast, easy to get to, located very closely to other food places and there was a Walmart nearby just in case I needed anything (I didn't). Close to the freeway so that I could get back on the road in the morning.

Room was clean and tidy. Staff were wonderful. I wasn't from the area and they were able to point me in the right direction and help me out more than once. Only had one issue come up and someone got on it as soon as I mentioned a problem. I felt heard and seen. If I'm ever heading through Nevada again and need a place to stop, I will definitely come back here.
Self
6/10
Pleasant
28 Jun 2026
Irenice
The rooms had no internet all 3 days and at check out the front desk said we could of got local channels but were not told until at check out. We had to be put on list to have rooms cleaned. Sign on left at check out and front desk appeared annoyed. Tired when checked in and front desk needs to point out. Small freezer froze food even after I turned it down.
Family
6/10
Pleasant
28 Jun 2026
Daniel
Front office staff were friendly and kind! The room however was dirty. There was pubic hair in the shower and I woke up to a cockroach scurrying on the floor at midnight. It really a shame as I use to stay here all the time and had good experiences
Partner
2/10
Poor
23 Jun 2026
Jennie
no hot tub pool was not in great shape it was enclosed smelled of chlorine so bad i didn’t want that going in my lungs no tv ask for refund and said i paid in full so she couldn’t doors in room dirty pulled covers back looked like sheets were never changed Room smelled mildew had to keep windows opened couldn’t stand the smell
Partner
2/10
Poor
21 Jun 2026
Doug
Dirty room black mold in the bathroom no cable/ dish tv can hear everyone in each room water running at all hours of the night just dirty for 150 dollars
Friends_and_family Family
10/10
Exceptional
20 Jun 2026
Donna
This is my go to hotel when traveling thru Fernley. Definitely recommend it.
Self
8/10
Excellent
17 Jun 2026
mary ellen
We'd stay again if passing through Fernley. Dated but very clean. Staff at the front desk were helpful and prompt. The cable tv was not working but apparently that was an entire town issue at the time? Good location right off the highway and close to dining and shopping.
6/10
Pleasant
16 Jun 2026
Barbara
I booked and paid for the room in April through Hotels.com but the front desk clerk couldn’t find my reservation so I was charged a second time
Friends_and_family Family
8/10
Excellent
15 Jun 2026
GLEN
Clean but basic. Great AC in 94-degree weather.
Self
6/10
Pleasant
13 Jun 2026
KENDRA
Front Desk Staff was very nice.
Self
8/10
Excellent
09 Jun 2026
David
Good bed, quiet, clean room.
Partner
8/10
Excellent
08 Jun 2026
Brenda
Excellent Breakfast. Helpful front desk worker.
Friends_and_family Family
4/10
Poor
08 Jun 2026
Constance
The beakfast was good. The jacuzzi was advertised but empty and I was advised the permit was not renewed and they are not going to renew it. It was advertised as daily maid service on my 3rd day I checked with the desk on why we had had no service and was told you only have maid service if you request it. We were not told that when we checked in. Will not stay here again.
6/10
Pleasant
07 Jun 2026
Triessa
The property is getting run down. The level of cleanliness was below standard.
Friends_and_family Family
6/10
Pleasant
06 Jun 2026
Shay
Retail and restaurant accessible.
Partner
10/10
Exceptional
05 Jun 2026
DARREL
Both Katie at check in and Karen at the breakfast buffet went out of their way to be Both helpful and friendly.
Partner
8/10
Excellent
01 Jun 2026
Donald
This is the worst Motel we have ever stayed at, they need to learn cleaning101
Pet
4/10
Poor
30 May 2026
Alicia
The price was great. It served his purpose, but I don’t think we would come back again. The cleanliness was not great and there was lots of trash all over it.
Family_with_children
8/10
Excellent
30 May 2026
Cassie
My only complaints are the beds were very firm, which I didn't find very comfortable and there not being elevators. That was more than likely my mistake for not looking for that. Other than that, the stay was good.
Family
6/10
Pleasant
29 May 2026
Johnnie
the vent in the bathroom was dangling from the ceiling. The toilet had a ring in bowl and not clean in the bottom. The shower curtain could use a cleaning. the dresser drawers need repair.
Partner
10/10
Exceptional
27 May 2026
Verified traveler
The room was very clean, breakfast was phenomenal, the Staff was exemplary and the air conditioning worked great
Partner
10/10
Exceptional
26 May 2026
Arvena
The staff is amazing and helpful. Also it's in a great location.
Pet
6/10
Pleasant
25 May 2026
rick
yes breakfast was fresh and ac was good
Partner
2/10
Poor
25 May 2026
Tom
Room smelled like mold so bad it burned my nose. Asked to move, was offered air freshener. Debating what to do when I found evidence of bed bugs. Staff was insulting.
Self
10/10
Exceptional
25 May 2026
Vicki
Comfortable room, bed, Quiet!
Self
8/10
Excellent
21 May 2026
Jeanne
Staff was very welcoming.
Unfortunately tub drain plugged up do to hair.
Overall nice stay.
Partner
6/10
Pleasant
19 May 2026
Eric
The pool, hot tub, etc. were not mentioned. I did find out they were closed so nothing in the way of amenities. The breakfast started at 6:00 and I had to check out before that so there was no breakfast. The phone, TV, and blinds were broken. It was close to 80 but I won't do it again.
Self
10/10
Exceptional
19 May 2026
Ann
Wonderful staff
Partner
6/10
Pleasant
11 May 2026
Frank
The staff was very friendly , the hotel was clean and the breakfast was good. But the room definitely needed an upgrade. The coffee pot was broken and the air conditioning was extremely loud.
Partner
8/10
Excellent
11 May 2026
Paula
Breakfast ends at 9 am. That's earlier than most other motels.
Partner
2/10
Poor
01 May 2026
Jose
This was the most disgusting place we’ve come across in a long time. People working on their broke down cars in the parking lot, old mattresses in the pool. Room had a nasty odor and bugs all over the inside of the windows. GO ELSEWHERE!
Friends_and_family Family
8/10
Excellent
30 Apr 2026
Richard
I do not want to
Friends
8/10
Excellent
29 Apr 2026
Robbie
The stay was fine, with the exception of a noise parking lot. Large work trucks leaving during the night.
Self
10/10
Exceptional
29 Apr 2026
Kryshia
We only stayed for one night but had a nice quiet room on the second floor. The staff who checked us in had the greatest personality! We felt welcomed immediately and I want to thank Katie for being so genuine.

Air conditioning worked well.

Room was clean but there was dust on the headboards of both beds. Floors were dirty and blonde hair found on towels in the bathroom. No one in my family has blonde hair.

It is an older property but taken care of enough that it is maintained and managed.

Housekeeping could use some work.

Grounds were well kept especially since this location allows pets.
Friends_and_family Family
6/10
Pleasant
26 Apr 2026
Dolores
The room was clean the bathroom could’ve used more attention. The breakfast was good and there’s were clean and comfortable. The location was great
Pet
4/10
Poor
21 Apr 2026
Lee Ann
Room was very outdated with mold in corners of bathroom. Air conditioner/heat had no adjustment knobs so couldn’t turn off. (Missing)
Curtain rod missing and unable to close window at night. Microwave dirty. Fridge very dirty with old ice cream in freezer ice that dripped down into fridge proper. Soap dish not clean. Overall feel was dirty. Cancelled next stay there. Won’t come back! But staff was nice and nice breakfast.
Partner
8/10
Excellent
17 Apr 2026
Lynette
Property is a bit old, but room was very clean. Bed was comfy. Tub was stained due to age but the drain was not clogged 👏. Staff was friendly.
Family_with_children
8/10
Excellent
13 Apr 2026
Charles
It was ok. Nothing award winning, but nothing disgusting.
Partner
4/10
Poor
10 Apr 2026
Susan
Room was not clean when we arrived. Took several reminders to get beds changed in one of two rooms booked. The second room had water heating issues so shower was not consistently hot
Family
2/10
Poor
02 Apr 2026
Tj

Avoid This Place at All Costs!
After numerous stays at various properties in Fernley, I’m baffled as to why I ever chose to return here, time and time again, but I’ve finally had enough. The lack of hospitality is staggering. Unlike other locations where the front desk staff are genuinely kind and attentive, here it feels like an afterthought.
The beds? They’re far from comfortable, With so many other options available, there’s simply no reason to settle for this subpar experience. This is the only property I will actively avoid in the future. Don’t make the same mistake I did—choose somewhere else for a better stay and kinder experience!
Family_with_children
10/10
Exceptional
02 Apr 2026
John
Nice, clean room.... best WiFi we've had this trip!! Breakfast was really good!
Partner
8/10
Excellent
02 Apr 2026
PATRICIA
Breakfast was a bit late and just acceptable. They ran out of coffee and some people left before it was refilled.
Partner
10/10
Exceptional
23 Mar 2026
carol
Clean, efficiently run hotel. Very good price for family traveling
Partner
6/10
Pleasant
15 Mar 2026
Mark R.
Older motel with wear and tear. Will likely stay elsewhere next time traveling through town.
10/10
Exceptional
14 Mar 2026
BRANDI
Clean
Family
4/10
Poor
10 Mar 2026
Theodore
Our room needed some serious cleaning and a facelift. I canceled our return reservation and booked another property.
Partner
6/10
Pleasant
26 Feb 2026
Dennis
The room was fair in cleanliness. The Tv was not working. Staff were pleasant. Overall rating due to these issues
Friends
2/10
Poor
16 Feb 2026
Robert
This place is filthy with BED BUGS. The hotel would not refund our stay for our remaining two nights after we found the BED BUGS.
Business Self
10/10
Exceptional
16 Feb 2026
Edgar
Very nice
Self
4/10
Poor
15 Feb 2026
Linda
Staff were wonderful, however, upstairs noise until 2 am was unnecessary. Traveling in school leagues should be roomed downstairs further away from other nightly guests. I can’t even begin to explain what an inconvenience. It was not to be able to sleep all night. We did get a partial comp. But essentially our trip home was miserable from lack of sleep. The room needs extra cleaning and TLC. Please see photos.
Business
10/10
Exceptional
12 Feb 2026
Jennifer
Friendly service and a fantastic breakfast
Self
6/10
Pleasant
24 Jan 2026
Amanda
The concierge was amazing when I checked in. However there was mold growing on the bathroom walls caused by poor ventilation.
Friends_and_family Family
6/10
Pleasant
02 Jan 2026
Larry
Carpet dirty. Bathroom floor very dirty. Tub/shower faucet very difficult to open. Staff instructed to “pull like you’re going to break it” which was too difficult for my 77 year old mother-in-law”. I could barely open it. Staff was welcoming and helpful. Parking was convenient right outside the room. Bed was comfortable.
Friends_and_family Family
8/10
Excellent
28 Dec 2025
Jessica
Breakfast wasn't quite as expected but sufficient. Staff was great! Room was clean.
8/10
Excellent
24 Dec 2025
Robert
Room was very clean and welcoming. Our stay was quiet and the staff was friendly.
Leisure Partner
6/10
Pleasant
10 Dec 2025
Truong
There is a need to have an elevator
Business Partner
6/10
Pleasant
28 Nov 2025
Clydene
Night clerk great, room okay I wish the hot tub was open didn’t say otherwise one of the main reasons I booked this hotel. Fire alarm sounded the next morning but our devices did not sound. Great that the room has a co2 detector but the smoke detector was disgusting and grossly aged. Beds Meah but for the price decent.
Friends_and_family Family
8/10
Excellent
25 Nov 2025
beth
nice bedside lighting
Leisure Self
8/10
Excellent
10 Nov 2025
Verified traveler
Check in was done in seconds. The front desk lady was so welcoming.
The bed and pillows were very comfortable.
The breakfast and coffee was excellent. Four stars only because of the age and wear of the property.
Business_and_leisure
8/10
Excellent
07 Nov 2025
Dave
Staff was great

Room was ok
Bathroom was terrible
Mold on walls and ceilings
Looks as if they painted it over but you cannot put lipstick on a pig.
Leisure Partner
10/10
Exceptional
02 Nov 2025
Joyce Lynn
Super nice clean room. Staff was so nice and kind! Will definitely stay again when in Fernley NV. Thank you
Friends_and_family Family
10/10
Exceptional
01 Nov 2025
donna
Yes everthing was good
Partner
8/10
Excellent
29 Oct 2025
Linda
Breakfast was hot. Ice machine still not fixed. I stayed here in April and the ice machine was broken then as well.
Self
4/10
Poor
26 Oct 2025
Todd
Need to upgrade and remodel.
Leisure Partner
10/10
Exceptional
26 Oct 2025
Monica
The receptionist is amazing!!!
10/10
Exceptional
23 Oct 2025
Susan
Heat/air was great. EZ parking. Appreciated the dog area with poop bags. Clean room. Would stay here again
Self
8/10
Excellent
21 Oct 2025
leigh
The staff was polite and very nice. The property is rather rundown and in need of renovation but the rooms and bedding are clean. We had problems with getting the water to work in the bath but we finally managed and it was hot and had good pressure. It was pet friendly but it would be nice if they had an area thar was grassy instead of rocky for the pets.
Leisure
8/10
Excellent
21 Oct 2025
Kib
.
10/10
Exceptional
19 Oct 2025
Roxy
Clean location and the check-in service by the weekend night person was excellent. Very friendly
Self
10/10
Exceptional
18 Oct 2025
Adam
✨🤗✨
8/10
Excellent
13 Oct 2025
Gurlal
Good
6/10
Pleasant
13 Oct 2025
Brenda
!) We had bugs in our room. We had to buy insect spray and leave for several hours. 2) The mirrors were dirty. 3) The drawers were dusty, so I had to rewash my clothes after putting them in them. 3) We didn't have any sugar or cream for our coffee. 4) Our key cards didn't work when we first arrived, so we had to go to the front desk to have them replaced. 5) There was supposed to be a hot tub, but they didn't have one. 6) The vending machine didn't work, the chips stayed at the bottom, and I was unable to get them out..7) The ice machine only released a few ice cubes at a time. There was only one flimsy blanket on our bed. 8) The bathtub was dirty.
They did have a good complimentary breakfast. The ladies at the counter were very friendly.
Friends_and_family Family
10/10
Exceptional
12 Oct 2025
Amy D

Fine for quick overnight

Bed was clean. Sink and bathroom were not very clean. Furniture looked like it had been through several moves. It was very banged up and long used.
Partner
2/10
Poor
11 Oct 2025
paula
We were unable to stay at this property. There was a mix-up with our reservation dates. The desk clerk was not helpful in any way. Perhaps she could have contacted Expedia to fix the issue, but she wasn't interested in doing that. We were able to confirm things with Expedia, and receive a refund. I would not recommend this property for this reason.
Business_and_leisure Pet
8/10
Excellent
11 Oct 2025
Patrick
Very Quiet and good location. The staff were friendly and professional.
8/10
Excellent
10 Oct 2025
Paul
Very nice staff, room was a little beat up.
4/10
Poor
09 Oct 2025
Pat
Hair in the beds and shower. Bathroom floor didn't look like it had been cleaned. Visible dust on TV, MICROWAVE, FRIDGE and the head boards. One chair had a huge visible stain.
Leisure
6/10
Pleasant
05 Oct 2025
Charles
Cockroaches and mold were present in the bathroom! Unacceptable!
Partner
6/10
Pleasant
05 Oct 2025
Becky
Pretty sure there was black mold on the bathroom floor.
Leisure Family
10/10
Exceptional
29 Sep 2025
Steve
Nice and quiet. Breakfast was great
Business Partner
10/10
Exceptional
26 Sep 2025
Andrew
Would stay here again
Business Self
10/10
Exceptional
23 Sep 2025
Sammy
Pleasant as always.
Business
10/10
Exceptional
21 Sep 2025
Samuel
Very nice room for reasonable cost.
Business
4/10
Poor
15 Sep 2025
Richard
It was ok.
Leisure Partner
8/10
Excellent
09 Sep 2025
James
Nice budget motel.
10/10
Exceptional
08 Sep 2025
Roy
No
6/10
Pleasant
08 Sep 2025
Mark

Choose another hotel, not this one

None of our requests were honored. Booked an accessible room and was given an upstairs room instead. \"That's all we have available.\" My wife is handicapped and there is NO elevator. Booked a second room and asked that it be adjacent or at least close to the first room. It was as far away as possible.
Friends_and_family Family
8/10
Excellent
04 Sep 2025
Jason

Great stay

Clean, staff excellent, tv had an issue he tried getting it to work but it never did. The bed size was supposed to be queen but it was a full size, it was comfortable.
Partner
2/10
Poor
03 Sep 2025
Thomas
Motel refused to change the date of my stay.
Leisure Partner
10/10
Exceptional
24 Aug 2025
Byron
I’ve stayed here multiple times. Always good. Very friendly staff.
Leisure Family
10/10
Exceptional
21 Aug 2025
Serena
Staff is very warm, welcoming and helpful

Location & surroundings

Surestay By Best Western Fernley
1405 Newlands Drive E, Fernley, United States

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Surestay By Best Western Fernley

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