Best Western Plus Ticonderoga Inn & Suites

10/10

Exceptional

12 Jun 2026

Christopher

Clean and comfortable. Not too expensive. Location, location, location! Convenient to everything you're likely to want to do in Ticonderoga.
The pool and hot tub are nice amenities. If they have a gym, I didn't see it. Perhaps it's on the second floor?
Breakfast is included; and it's really pretty good. My companion noted that the egg omelets all seemed to include cheese. I guess if you're lactose intolerant that could be an issue- probably the hot foods should be labeled.
The restaurant / bar is okay; menu is a bit limited, but will satisfy most people. Our food was good ,we ate breakfast twice and dinner twice. Restaurant options in-town seem pretty limited,so, we appreciated the convenience of having an on-site restaurant.
There is 24 hour coffee and tea in the lobby, which is a nice touch.
We expect to return in the fall.

Partner

10/10

Exceptional

05 Jun 2026

April

Good for a nights stay

Family_with_children

4/10

Poor

09 Apr 2026

Paul

The room was on the first floor, facing the parking lot with a nice, bright light. No curtains on the window. Would have been useful for sleeping.

Partner

8/10

Excellent

03 Apr 2026

Justin

Fine establishment

10/10

Exceptional

09 Mar 2026

Henry

Everything I expected and more for the price.

8/10

Excellent

05 Mar 2026

Rachel

Front desk staff had great suggestions on restaurants and sightseeing in the area. Bed was quite comfortable, water pressure was good, quiet room at the end of the hall.

Friends_and_family Friends

10/10

Exceptional

23 Feb 2026

Andriy

The room was very clean,very friendly staff,we enjoyed to stay in. The food in restaurant was delicious. Highly recommend this hotel.

Family_with_children

10/10

Exceptional

21 Feb 2026

JOHANNE

Chambre très propre

Self

8/10

Excellent

17 Feb 2026

Jan

nice, clean place

Family

10/10

Exceptional

16 Feb 2026

Carmine

Great Staff, clean rooms. Beds were not great but reasonable for the price I paid. Nice pool and hottub

Leisure Family_with_children

10/10

Exceptional

02 Feb 2026

veronica

Room was great, surprise bonus they have a great restaurant!

10/10

Exceptional

29 Jan 2026

Daniele

The rook was clean and very nice! The only thing was the hot tube didn’t get warm enough

Leisure Self

10/10

Exceptional

05 Jan 2026

Michael

Clean roo.s, great staff and a good breakfast

Leisure Partner

4/10

Poor

04 Jan 2026

Gregory

The bed and pillows were horrible.

Leisure Partner

8/10

Excellent

30 Dec 2025

Peter

Room was spacious, clean, and best of all; the jacuzzi and fireplace were in working order! Special thanks to the gentleman on staff who made breakfast and braved the storm to get there...

10/10

Exceptional

28 Dec 2025

Ronald

The front desk staff member was very pleasant and welcoming. Room was clean and well stocked with towels and amenities. Breakfast area was very nice…plenty of food as part of the complimentary breakfast. Would definitely recommend

Leisure Family

6/10

Pleasant

28 Dec 2025

Alexandra

Updates on the inside; wait time at the restaurant

Leisure Partner

10/10

Exceptional

22 Dec 2025

Craig D

Room was great.

8/10

Excellent

09 Dec 2025

Allan

Breakfast was ok. Could have used a waffle maker. Staff good.

Self

6/10

Pleasant

07 Dec 2025

Gustave

Body Soap dispenser was out when we entered the room. Eating dinner only had 1 waitress and it was slow. Food was way too salty fries and fish. Table next to us sent fries back. I should have but it took too long to get food.

Partner

10/10

Exceptional

28 Nov 2025

Dustin

Very nice.
Everything was excellent.

Leisure Family

8/10

Excellent

26 Oct 2025

Barry

Wifi was very slow and bedroom tv that ran off internet never connected to a channel. Key card for room had to be reset numerous times...very inconvenient. Service was great and accommodating to the inconvenience.

Leisure Partner

10/10

Exceptional

26 Oct 2025

Heather

Great

8/10

Excellent

24 Oct 2025

Paul and Mary

Was surprised that there was no elevator. As a senior, dragging the suitcases up the stairs was not a pleasant experience. Would not return if I couldn't be guaranteed a room on the first floor. Not sure if the web site noted this, but it needs to. In this day and age an elevator is expected.

Leisure

6/10

Pleasant

19 Oct 2025

BRUCE

Not great

Friends_and_family Family

6/10

Pleasant

12 Oct 2025

Keith

Poor Management of the Restaurant Good Management

The restaurant served a great breakfast. The dinner was interrupted because of a technical issue with their cash register. The manager had no backup plan. The poor waitresses had to deal with surly customers that wanted food and beer. They had to close the restaurant and turn away many disappointed customers. Have a plan B.

Partner

8/10

Excellent

11 Oct 2025

Jean

The staff was nice and helpful. Hotel was clean and quiet.

Leisure Partner

6/10

Pleasant

17 Sep 2025

Michael

Decent minimal hotel

Kind of a well worn place that looks nothing like photos. Hall areas have a musty odor.
Good location for our purposes. Dinner selections and food quality were poor. Breakfast was reasonable

Partner

8/10

Excellent

13 Sep 2025

Robert

Staff including front desk and housekeeping were great. Restaurant was only average overall. Nice property but definitely aging.

Leisure Friends

8/10

Excellent

11 Sep 2025

Steven

Fort Ticonderoga was only 10 minutes away. Downtown was only 2 minutes away. The room was sort of dated with worn carpet and very poor lighting. We had 2 beds in our room. One was lumpy and one was not. No premium channels on the tv. The restaurant was very good,but had a limited menu. The waitress kept using the phrase \"guys\" to address us. It was somewhat disrespectful. We thought the breakfast was delicious and hot. Wonderful friendly staff.

Leisure Partner

10/10

Exceptional

01 Sep 2025

Bonnie

Hotel was clean. Beds were comfortable. Breakfast was surprisingly good with multiple options. We had dinner at the restaurant right on site. This hotel is on a quiet street and is close to Ticonderoga attractions. We would stay there again.

Leisure Partner

10/10

Exceptional

27 Aug 2025

David

Great stay.

Everything was great during our stay.

Friends_and_family Family

10/10

Exceptional

26 Aug 2025

Jeff

Friendly and helpful staff. Very clean rooms everywhere. In house resturant was good - don't believe bad reviews. A great stay.

Leisure Family

6/10

Pleasant

26 Aug 2025

Kenneth

Breakfast was really terrible - out of yogurt, out of bacon, limited selection, old pre-wrapped low-end commercial baked goods, very salty pre-made and re-heated eggs - manager said they were waiting for deliveries - C'mon. Don't bother if you can't get it even adequate.

First room they assigned us wreaked of cigarette smoke - they were nice about moving us, and said that the housekeeping staff should have flagged the room... but it was gross.

Leisure Family

8/10

Excellent

26 Aug 2025

Sarah

Would stay again.

It’s an older hotel, but the room was clean and the staff were very friendly. Loved that there was a restaurant in the hotel. The food was a bit pricy but it was tasty. Would def stay again.

Self

10/10

Exceptional

25 Aug 2025

Stephen

We have found this to be far and away the best place in town to stay for a visit to Fort Ticonderoga. Everything is always well maintained, the staff are friendly and helpful, and it's very convenient to have the excellent Burgoyne Grill within the hotel. There are cheaper options in town, but none that we would stay at a second time.

Leisure Family

4/10

Poor

23 Aug 2025

Verified traveler

1 overnight to visit Ft Ticonderoga

The hotel was basically just adequate for 1 overnight stay. Adly, the hotel is terribly outdated with ancient carpet, paint job that looks very much mid 90s. The AC unit in the room is very loud and ratlibg and the refrigerator in the room made a terrible whine and we had to unplug. The sheets were clean and the bed was okay. This is place is way overdue for a make over,but given the lack of choice in the area it likely wont happen.

Partner

8/10

Excellent

19 Aug 2025

Gwen

The place needs to be updated. The restaurant was understaffed. We could not even enter the restaurant because they did not have enough people.

Leisure

8/10

Excellent

12 Aug 2025

Victor

It may seem a bit remote compared with other properties, but it suits its neighborhood. Good wifi and very clean overall. Attached restaurant was above the standard for dinner offerings and breakfast buffet.

Leisure

4/10

Poor

11 Aug 2025

Alan

You needed supervision to use the pool and jacuzzi

Leisure Family

4/10

Poor

08 Aug 2025

Jessica

Totally unimpressed. Not friendly, uninterested in my experience
The hotel is 3rd rate at best
Hot tub was not in full service
Couldn’t close curtains, we were on the first floor
Called front desk & he said he couldn’t help me

Leisure Partner

10/10

Exceptional

04 Aug 2025

maria

Excellent facility

Leisure Family

8/10

Excellent

30 Jul 2025

Deborah

Nice room - Service was OK

Check in was easy. Room & bed were comfortable. We did put out the tag to have the room cleaned so we could get more towels (Handicapped shower leaked water out of the stall because the curtain (not water proof - only water resistant) was not low enough to keep the water in the shower pan which did not have a good slope to funnel the water down the drain

Partner

4/10

Poor

28 Jul 2025

Michael

Poorly prepared for breakfast (free), no coffee, running out of food. Also price point was at least 50% to high for quality of the property. I will certainly not be staying here again.

4/10

Poor

27 Jul 2025

Verified traveler

Disappointed this year

Not very happy this year. Upon arriving our room smelled like cigarettes and marijuana smoke. I did alert the desk. My son went for breakfast at 7 and there wasn't anything left and food not replaced so he got up at 6 the next morning right when it started to make sure he got something. The hot tub had sand in the bottom and wasn't clean. The room itself was clean. Housekeeping did a beautiful job with the initial setup of our room and the desk staff was so friendly and helpful!! Loved all of the workers ❤️

6/10

Pleasant

27 Jul 2025

James

While the hotel was serviceable it was less than expected at the price level.

Leisure Partner

8/10

Excellent

27 Jul 2025

Dennis

Suck stay from Ticonderoga fort. Carpet in the room needs cleaning or replacing.

8/10

Excellent

26 Jul 2025

Ceili

Everything in our room was very clean but our bed was super uncomfortable. The pool/hottub area was nice but could have been cleaner. For what we got I don’t think it was worth the money.

Friends_and_family Family

8/10

Excellent

17 Jul 2025

Sharon

The hotel is nice, smells good and the restaurant is a nice option for dinner. The front desk isn’t attended without ringing a bell, which would be fine except when the front desk person did show up they continued their personal conversation with another staff member while we stood there waiting to check in. The only other annoyance was we left our “do not disturb” card in the door slot because we DIDN’T want our room serviced while we were out. The cleaning service took the card out of the slot and cleaned anyway. I would have preferred they honor the card in the door, even if they thought it was left by mistake. A simple voice message on the phone could have told us they didn’t clean because of the do not disturb card being in place.

Leisure Friends

10/10

Exceptional

15 Jul 2025

w richard

Ticonderoga BW

Very clean in convient area.

10/10

Exceptional

09 Jul 2025

Victor

Its a beautiful area staff is amazing

Leisure Partner

6/10

Pleasant

07 Jul 2025

James

Inexpensive. No microwave in room. No hot water when we arrived in afternoon. There was hot water the next moring. Room AC smells like stinky feet when only fan on.

Leisure Family

4/10

Poor

06 Jul 2025

Michele

I was very unhappy with the room. It had a very bad odor. The rugs were old and stinky. I took a shower and the tub backed up. Awful. The lady at the front desk was a sweetheart, she gave us another room. The place need a lot of work. Pool area and hot tub is a mess.

Friends_and_family Friends

8/10

Excellent

27 Jun 2025

Klaus H

Clean rooms and friendly staff

Leisure Family

8/10

Excellent

17 Jun 2025

Kristin

It was close to Ft Ticonderoga, so great location. The bedroom and bathroom were new and very nice. The living room hadn't been updated yet and was dreary. The dining room menu options were not good. The wait staff was excellent.

Leisure Family

8/10

Excellent

31 May 2025

Steve

It was fine, but needs a lot of work for the price. Staff tries very hard, but I think they’re short staffed.

Partner

2/10

Poor

26 May 2025

Alfred

Upon entry, i was greeted with toenail clippings all over the .ain entry room (the living room). Clippings were in tbe tub, on the couch, under the sofa table and all througjout the room in general. Then to find food and other substances unfer tbe furniture cushions and under the furniture. Then only to be found out that their hozsekeeping staff had insinuated that i left drug paraphernalia there. I have to ask, how would tbey know who left what there with their so obvious lack of actually following a cleaning regime? It didn't look like a vacuum had been run in the room for some time. But i later found out that i may no longer stay at their property. All because their housekeeper (a known drug addict) chose to slander me for no reason other than she felt it made her seem important. Perhaps the items she says she found in my room after i left, were things that she herself used in there when she was supposed to have been doing her job. BECAUSE WHAT THEY SAID THEY FOUND WAS NOT MINE. And i take great offense to their accusation. But regardless of that. The room was disgusting from tbe time i entered it.

Leisure Partner

2/10

Poor

11 May 2025

Elizabeth

NOT GOOD. No hot water for 2-day stay. Small adjustment unacceptable. Free wifi wouldn't work. No maid service for 2 day stay. Will never stay there again and would never recommend to anyone.

Leisure Family

10/10

Exceptional

26 Apr 2025

Leigh

Convenient location, clean, friendly staff.

Business Self

8/10

Excellent

20 Apr 2025

Jared

It was a nice stay for the purpose. Staff was friendly. Breakfast was lacking.

Leisure Family

2/10

Poor

18 Apr 2025

Alfred

Fingernailcand toenail clippings all over the room. Food and otjer stuff under tbe

10/10

Exceptional

18 Apr 2025

Will

Great place to stay while checking out historical sites arou d it.

Leisure Self

10/10

Exceptional

18 Apr 2025

Paul

Excellent service and accommodation. No complaints or concerns. Would highly recommend.

Business Family

10/10

Exceptional

11 Apr 2025

Chris

This is a very nice venue. The room was clean and comfortable as well as easily temperature controlled. Staff was helpful and the breakfast was varied and tasty.

Leisure Partner

4/10

Poor

03 Apr 2025

Marriah

Better than otherare hotels but disappointed

Beds were stiff, older coil spring mattresses, hot tub was lukewarm, restaurant and bar were closed due to staffing issues. Hotel staff charged me even though I was already charged through the Hotels.com app. 2 room fees and 2 incidental charges for Sunday. Almost a week and my money still not refunded. Why are we charged for mediocre or unavailable amenities? Disappointed

Partner

8/10

Excellent

21 Mar 2025

Rhonda

Okay stay

The accommodations were comfortable and clean. Only stayed for one night and had someone above my room that was heavy footed and loud late at night and early in the morning.

Friends_and_family Family

2/10

Poor

06 Mar 2025

John

Spoke with desk clerk about no tv she explained that it was unsafe for employees to clear the snow off of the satellite dish acting manager never offered any discounts and the fact that there wasn’t any entertainment was not disclosed upon check in and by the time we checked out the next day still no entertainment

Leisure Family

8/10

Excellent

02 Mar 2025

Shawn

Everything was great except the restaurant service was not good. The hot tub sand filtration system was blowing sand in the tub and the pool was cold.

10/10

Exceptional

01 Mar 2025

Craig

I always try to book and will continue in the future.

Leisure Self

8/10

Excellent

24 Feb 2025

kathryn

The stay was good, juccizi needed sand removed from water and might adjust a little warmer. The staff was great

Leisure Partner

10/10

Exceptional

23 Feb 2025

Francis

Great staff

4/10

Poor

22 Feb 2025

Monica

Fitness center equipment is broken and old. Winter prices are decent but wouldn’t recommend for my summer wedding for the prices. Needs to be updated for current summer rates.

10/10

Exceptional

21 Feb 2025

Philip

Great hotel!

This is a super clean, great hotel. While the interior is a little dated, they’ve started some renovations. Otherwise, fantastic staff, super clean room, and comfortable bed. We slept great!

Partner

10/10

Exceptional

18 Feb 2025

JOSEPH

Awesome place and staff

Leisure Family

4/10

Poor

16 Feb 2025

David

Did not communicate about hotel amenities missing

The room itself was clean and as advertised. Unfortunately there were a lot of issues.
1. We booked this hotel partially because there was a restaurant on site. We arrived at 7 pm and the restaurant was closing due to snow, no advance warning, no additional options for dinner recommended.
2. Cable had been out in the entire building for several days and would not be fixed until the following Monday. Again, no heads up, not mentioned at check-in, no alternative entertainment options offered.
3. The pool was open- a small win! We were told at check-in just come to the front desk when you want to be let in. So we went down in our bathing suits and then were told no towels left for the pool, we’d have to use the bath towels from our room, so had to walk back to the room, key card didn’t work, walk back to the front desk, back to the room, back to the pool. We were not offered fresh towels for showers after, just had to retain and then reuse our pool towels.
4. The black out curtains were not wide enough to close and left a 3 foot wide gap, so that anyone walking by our first floor window could look right inside at us changing. We used a chip clip we had brought along to close them- so it was possible, just not engineered in a way to let guests easily get full privacy.

Partner

10/10

Exceptional

07 Feb 2025

Gemma

Good stay

10/10

Exceptional

01 Feb 2025

Craig

Breakfast was disorganized. First time this happened.

Leisure Self

10/10

Exceptional

21 Jan 2025

Debbie

Quiet

10/10

Exceptional

17 Jan 2025

Karen

Great stay

Always a great stay here. Really love having the restaurant in the hotel too.

Business

10/10

Exceptional

07 Jan 2025

Gail

service and check in friendly and fast

I am here for business trip and this hotel was convenient.
Everything is as expected, no complaints.

Business

8/10

Excellent

03 Jan 2025

Megan Owens

I was a great experience.

Leisure Family

10/10

Exceptional

27 Dec 2024

diane

We had a very quiet and comfortable stay while visiting family.

8/10

Excellent

24 Dec 2024

Matthew

N/a

Leisure Friends

10/10

Exceptional

24 Dec 2024

Robyn

Great customer service at front desk. Quiet location. Room & property was very clean.

Leisure

10/10

Exceptional

10 Dec 2024

Timothy

We had a great stay

6/10

Pleasant

29 Nov 2024

Regina

I would not stay here again

I opted for this hotel because it had a pool/hot tub. Both did not have enough water to filer and were dirty (see pictures). The doors to enter the pool did not work (you needed to walk to the front desk, and they had too manually open it). The security doors did not lock, you could walk in and out of the building at all times without using a key. My door key could only be used once (I had to keep going to the front desk asking for a new key x4). Yes, I kept it in the packet so it would not get demagnetized. There were no lights in the back of the building. The restaurant was excellent! We ate there 2 nights in a row. I would go there again just for the meal. I would not stay at this motel again.

Friends_and_family Family

10/10

Exceptional

11 Nov 2024

Donald

Enjoyed our stay but the breakfast food that was to be hot -was cold!

Leisure Partner

10/10

Exceptional

03 Nov 2024

Rafael

Good

10/10

Exceptional

30 Oct 2024

Verified traveler

Family trip

Perfect location to visit Fort Ticonderoga.

The pool is small but perfect for a workout after a days touring.

The restaurant was excellent for dinner service very nice.
Breakfast was very substantial.

Friends_and_family Family

8/10

Excellent

29 Oct 2024

Robert

Nice facility. Clean but somewhat dated. Included breakfast was one of the best we’ve ever had.

Leisure Partner

10/10

Exceptional

27 Oct 2024

Amanda

It seems like you have the wrong address, it is in a residential area, but its very pretty and quiet. When booking I missed that there is a restaurant here, by the way it was excellent- food and ambiance! We enjoyed the pool and hot tub. Everything is nice and clean.

Leisure Family

10/10

Exceptional

20 Oct 2024

Sean

Nothing

Leisure Partner

8/10

Excellent

17 Oct 2024

Krystal

Fall trip

Very nice people and the restaurant on site was very good and convenient.

Partner

8/10

Excellent

13 Oct 2024

KEITH

Decent place for a quick stay

2/10

Poor

12 Oct 2024

Daniel

No room - overbooked

10/10

Exceptional

09 Oct 2024

Pam

Nice place to spend the night.

Leisure Partner

10/10

Exceptional

05 Oct 2024

Dominic

Good value

Everything was fine but they could have done a better job communicating about a 10% added to the credit card for incidentals. They said it would come off after checkout but it would have been handy to know at checkin.

Self

10/10

Exceptional

28 Sep 2024

Daniel

Great place to stay

Business_and_leisure Family

8/10

Excellent

26 Sep 2024

Anne

Close to Fort Ticonderoga, but in a residential area. Only restaurant was the hotel one and all of the town comes there to eat. Great bar service.