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Best Western Plus Ticonderoga Inn & Suites

Ticonderoga-NY · United States

260 Burgoyne RoadView location

8.4/10Excellent814 Reviews
Cleanliness9.0/109.0
Service8.8/108.8
Comfort8.6/108.6
Condition8.4/108.4
Location8.2/108.2
Neighborhood8.4/108.4
Quality7.0/107.0
Value8.8/108.8
Amenities8.0/108.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Best Western Plus Ticonderoga Inn & Suites

Ticonderoga is a nature-lovers paradise. The Adirondacks mountains, Lake George, and Lake Champlain are just a few things that draw guests from all around the world.

Ticonderoga is a veritable oasis in the state that's known for beautiful landscapes, rich history, and a one of a kind Star Trek TV set. What you may not know is that the Empire State also has plenty of Mother Nature's best.

The Adirondack Mountains surround the Ticonderoga area, providing great hiking, scenic views and a nature-lovers paradise.

Fort Ticonderoga located just minutes from the hotel, provides living history experiences, water-way excursions, canoe rentals and an overall day in the life of the soldiers who lived and worked within the walls of this historic gem.

Read more about this hotelShow less

Nestled between Lake Champlain and Lake George; Ticonderoga hosts fishing tournaments, history lovers, hikers, bikers, business travelers for International Paper and National Grid; and family vacationers all year long.

Located less than an hour away from Middlebury Vermont; home of Middlebury College, the Snowbowl, local Vermont breweries and wineries, and many locally owned quaint shops; sports teams, and visitors alike make the short scenic trek between neighboring states.

Maybe you're here for the superior location to the Fort and Lakes. There are great packages all year so anytime is the best time to visit. The adjacent location to the International Paper Mill draws in business travelers that are looking for comfort and quality on their trip.

This Ticonderoga hotel is also close to Middleburg, VT if you're looking to inject a little charm into your vacation. Fishing, snow-shoeing and hiking are beloved past times in this area. This winter wonderland boasts some of the most beautiful white landscapes in the world.

Pack your down jacket and prepare for a winter like no other.

With a stay at Best Western Plus Ticonderoga Inn & Suites in Ticonderoga, you'll be within a 10-minute drive of Lake George and Ticonderoga Historical Society. This hotel is 0.9 mi (1.4 km) from Ticonderoga Heritage Museum and 1.3 mi (2.1 km) from Moses Ludington Hospital.

Make yourself at home in one of the 54 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Planning an event in Ticonderoga?

This hotel has 7104 square feet (660 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)

Important information

  • You need to know
    • Children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards and debit cards; cash is not accepted
    • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Minimal age
    21
  • Optional fees
    • Rollaway bed fee: USD 15.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Ticonderoga Heritage Museum 1.4 km / 0.9 mi
Ticonderoga Historical Society 1.7 km / 1 mi
Moses Ludington Hospital 1.8 km / 1.1 mi
Lake George 2.6 km / 1.6 mi
Fort Ticonderoga 4.7 km / 2.9 mi
Ticondroga Country Club 4.7 km / 2.9 mi
Black Point Public Beach 7.4 km / 4.6 mi
Pharaoh Lake Wilderness 9.7 km / 6 mi
Eagle Lake 11.5 km / 7.1 mi
Turtle Island 12.1 km / 7.5 mi
War Cannon Spirits 13.8 km / 8.5 mi
Crown Point Town Hall 14.3 km / 8.9 mi
Penfield Homestead Museum 14.8 km / 9.2 mi
Orwell Free Library 15.7 km / 9.7 mi
Orwell Town Hall 15.8 km / 9.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 54
  • Number of floors (main building): 2
  • Suites: 14
  • hotel
  • Sofa bed
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fi
Show 23 more facilities & services
  • Secure parking
  • Laundry serviceExtra charge
  • Babysitting serviceExtra charge
  • Multilingual staffExtra charge
  • Bellboy serviceExtra charge
  • Air conditioning in public areas
  • Lift access
  • Concierge
  • GymExtra charge
  • Newspapers
  • Luggage room
  • BarExtra charge
  • Restaurant
  • Banquet hallExtra charge
  • Conference room
  • Meeting room
  • PhotocopierExtra charge
  • Business centreExtra charge
  • Indoor freshwater pool
  • Hot tubExtra charge
  • Breakfast
  • Non-smoking establishmentExtra charge
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room NON SMOKINGRoom • NON SMOKING • 1 Bedroom • 32 m²ROO.NM
    Room NON SMOKINGPhoto unavailable2 photos

    Best Western Plus Ticonderoga Inn & Suites

    Room NON SMOKING

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM

    Room amenities

    • Desk
    • Alarm clock
    • Turndown service
    • Wake-up service
    • Wi-fi
    • Wheelchair-accessible
    • Safe
    • Ironing set
    • Microwave
    • Minibar
    • Internet access
    • Radio
    • Hairdryer
    • Cable TV

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDS NON SMOKINGRoom • TWO QUEEN BEDS NON SMOKING • 1 Bedroom • 32 m²ROO.2Q-NM
    Room TWO QUEEN BEDS NON SMOKINGPhoto unavailable3 photos

    Best Western Plus Ticonderoga Inn & Suites

    Room TWO QUEEN BEDS NON SMOKING

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q-NM

    Room amenities

    • Wake-up service
    • Wi-fi
    • Safe
    • Ironing set
    • Microwave
    • Minibar
    • Radio
    • Hairdryer
    • Cable TV
    • Desk
    • Alarm clock
    • Turndown service

    Facilities with extra charge

    • Tea and coffee making facilities
    • Fridge
    • Internet access

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMS NON SMOKINGSUITE • TWO BEDROOMS NON SMOKINGSUI.B2-NM

    Photos are not available for this room type.

    Best Western Plus Ticonderoga Inn & Suites

    SUITE TWO BEDROOMS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING BED NON SMOKINGRoom • KING BED NON SMOKING • 1 Bedroom • 32 m²ROO.KG-NM
    Room KING BED NON SMOKINGPhoto unavailable3 photos

    Best Western Plus Ticonderoga Inn & Suites

    Room KING BED NON SMOKING

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG-NM

    Room amenities

    • Safe
    • Wheelchair-accessible
    • Wi-fi
    • Wake-up service
    • Turndown service
    • Alarm clock
    • Desk
    • Cable TV
    • Hairdryer
    • Radio
    • Internet access
    • Minibar
    • Microwave
    • Ironing set

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 40 m²SUI.KG-1
    SUITE KING SIZE BEDPhoto unavailable5 photos

    Best Western Plus Ticonderoga Inn & Suites

    SUITE KING SIZE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Single bed 80-130 width, King-size bed 150-183 width, Sofa bed, Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Room amenities

    • Turndown service
    • Alarm clock
    • Desk
    • Minibar
    • Internet access
    • Radio
    • Hairdryer
    • Ironing set
    • Safe
    • Living room: 1
    • Wi-fi
    • Wake-up service
    • Cable TV
    • Microwave

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 40 m²SUI.KG
    SUITE KING SIZE BEDPhoto unavailable4 photos

    Best Western Plus Ticonderoga Inn & Suites

    SUITE KING SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed, Queen-size bed 150-154 width, Single bed 80-130 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Room amenities

    • Cable TV
    • Internet access
    • Radio
    • Hairdryer
    • Wi-fi
    • Living room: 1
    • Safe
    • Ironing set
    • Microwave
    • Minibar
    • Wake-up service
    • Turndown service
    • Alarm clock
    • Desk

    Facilities with extra charge

    • Fireplace
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-2

    Photos are not available for this room type.

    Best Western Plus Ticonderoga Inn & Suites

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN

    Photos are not available for this room type.

    Best Western Plus Ticonderoga Inn & Suites

    QUADRUPLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    Best Western Plus Ticonderoga Inn & Suites

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKINGSUI.KG-NM

    Photos are not available for this room type.

    Best Western Plus Ticonderoga Inn & Suites

    SUITE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Best Western Plus Ticonderoga Inn & Suites

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Best Western Plus Ticonderoga Inn & Suites

8.4
Excellent
814 Reviews
Cleanliness
9.0 /10
Service
8.8 /10
Comfort
8.6 /10
Condition
8.4 /10
Location
8.2 /10
Neighborhood
8.4 /10
Quality
7.0 /10
Value
8.8 /10
Amenities
8.0 /10
100 reviews shown
4/10
Poor
03 Aug 2026
Pamela Burke
The property ran out of hand soap. To me that’s crucial because how we’re all the other guests and staff washing their hands?
4/10
Poor
29 Jul 2026
nir
the staff is friendly and the location is good
the rooms had bad smell , the room required fresh air, and we did not sleep well
in both rooms
will not stay there again
6/10
Pleasant
29 Jul 2026
Robert
Many things not working
Not enough staff
10/10
Exceptional
23 Jul 2026
Claudia
Easy and clean!
6/10
Pleasant
22 Jul 2026
JEFFREY
Overall, a little rough around the edges. However, they are clearly working on improvements. While we did not use them, the pool area looked clean and well-maintained, and the fitness center had new equipment and plenty of space. The room was clean but had older furnishings.
The restaurant was short-staffed, and it took a long time to get our food. The server was fantastic, checking in on us and keeping our drinks full. You could only be angry at the situation, not the staff.
6/10
Pleasant
18 Jul 2026
James
For what we paid to stay there I expected better. Needs updates. Rug was musty hot tub was cold. It was ok just not what was expected
Partner
8/10
Excellent
13 Jul 2026
Karin
Very nice rooms, nice breakfast, nice swimming pool.
We stayed Saturday and Sunday nights, and the hotel is not cheap, so I was taken a little aback that there as no.maid service on Sunday - no new towels and such. We wanted coffee pods for the next morning, and that took us a while to hunt down.
Other than that, a great base for exploring Fort Ticonderoga!
Partner
8/10
Excellent
10 Jul 2026
John
It was fine for my brief visit to the area.
Self
6/10
Pleasant
06 Jul 2026
Shirley
The workout room was better than average. Multiple machines, one was out of commission. Needs a weight rack. The breakfast room was often out of items, eg no fruit or yogurt. Worst issue was pool room equipment room malfunction made it hard to sleep one night.
Self
6/10
Pleasant
03 Jul 2026
Yvette
My stay was ok. Staff should have referenced all room amenities. Not a surplus of hand soap and coffee cups compared to what u pay to stay at hiotel.
10/10
Exceptional
12 Jun 2026
Christopher
Clean and comfortable. Not too expensive. Location, location, location! Convenient to everything you're likely to want to do in Ticonderoga.
The pool and hot tub are nice amenities. If they have a gym, I didn't see it. Perhaps it's on the second floor?
Breakfast is included; and it's really pretty good. My companion noted that the egg omelets all seemed to include cheese. I guess if you're lactose intolerant that could be an issue- probably the hot foods should be labeled.
The restaurant / bar is okay; menu is a bit limited, but will satisfy most people. Our food was good ,we ate breakfast twice and dinner twice. Restaurant options in-town seem pretty limited,so, we appreciated the convenience of having an on-site restaurant.
There is 24 hour coffee and tea in the lobby, which is a nice touch.
We expect to return in the fall.
Partner
10/10
Exceptional
05 Jun 2026
April
Good for a nights stay
Family_with_children
4/10
Poor
09 Apr 2026
Paul
The room was on the first floor, facing the parking lot with a nice, bright light. No curtains on the window. Would have been useful for sleeping.
Partner
8/10
Excellent
03 Apr 2026
Justin
Fine establishment
10/10
Exceptional
09 Mar 2026
Henry
Everything I expected and more for the price.
8/10
Excellent
05 Mar 2026
Rachel
Front desk staff had great suggestions on restaurants and sightseeing in the area. Bed was quite comfortable, water pressure was good, quiet room at the end of the hall.
Friends_and_family Friends
10/10
Exceptional
23 Feb 2026
Andriy
The room was very clean,very friendly staff,we enjoyed to stay in. The food in restaurant was delicious. Highly recommend this hotel.
Family_with_children
10/10
Exceptional
21 Feb 2026
JOHANNE
Chambre très propre
Self
8/10
Excellent
17 Feb 2026
Jan
nice, clean place
Family
10/10
Exceptional
16 Feb 2026
Carmine
Great Staff, clean rooms. Beds were not great but reasonable for the price I paid. Nice pool and hottub
Leisure Family_with_children
10/10
Exceptional
02 Feb 2026
veronica
Room was great, surprise bonus they have a great restaurant!
10/10
Exceptional
29 Jan 2026
Daniele
The rook was clean and very nice! The only thing was the hot tube didn’t get warm enough
Leisure Self
10/10
Exceptional
05 Jan 2026
Michael
Clean roo.s, great staff and a good breakfast
Leisure Partner
4/10
Poor
04 Jan 2026
Gregory
The bed and pillows were horrible.
Leisure Partner
8/10
Excellent
30 Dec 2025
Peter
Room was spacious, clean, and best of all; the jacuzzi and fireplace were in working order! Special thanks to the gentleman on staff who made breakfast and braved the storm to get there...
10/10
Exceptional
28 Dec 2025
Ronald
The front desk staff member was very pleasant and welcoming. Room was clean and well stocked with towels and amenities. Breakfast area was very nice…plenty of food as part of the complimentary breakfast. Would definitely recommend
Leisure Family
6/10
Pleasant
28 Dec 2025
Alexandra
Updates on the inside; wait time at the restaurant
Leisure Partner
10/10
Exceptional
22 Dec 2025
Craig D
Room was great.
8/10
Excellent
09 Dec 2025
Allan
Breakfast was ok. Could have used a waffle maker. Staff good.
Self
6/10
Pleasant
07 Dec 2025
Gustave
Body Soap dispenser was out when we entered the room. Eating dinner only had 1 waitress and it was slow. Food was way too salty fries and fish. Table next to us sent fries back. I should have but it took too long to get food.
Partner
10/10
Exceptional
28 Nov 2025
Dustin
Very nice.
Everything was excellent.
Leisure Family
8/10
Excellent
26 Oct 2025
Barry
Wifi was very slow and bedroom tv that ran off internet never connected to a channel. Key card for room had to be reset numerous times...very inconvenient. Service was great and accommodating to the inconvenience.
Leisure Partner
10/10
Exceptional
26 Oct 2025
Heather
Great
8/10
Excellent
24 Oct 2025
Paul and Mary
Was surprised that there was no elevator. As a senior, dragging the suitcases up the stairs was not a pleasant experience. Would not return if I couldn't be guaranteed a room on the first floor. Not sure if the web site noted this, but it needs to. In this day and age an elevator is expected.
Leisure
6/10
Pleasant
19 Oct 2025
BRUCE
Not great
Friends_and_family Family
6/10
Pleasant
12 Oct 2025
Keith

Poor Management of the Restaurant Good Management

The restaurant served a great breakfast. The dinner was interrupted because of a technical issue with their cash register. The manager had no backup plan. The poor waitresses had to deal with surly customers that wanted food and beer. They had to close the restaurant and turn away many disappointed customers. Have a plan B.
Partner
8/10
Excellent
11 Oct 2025
Jean
The staff was nice and helpful. Hotel was clean and quiet.
Leisure Partner
6/10
Pleasant
17 Sep 2025
Michael

Decent minimal hotel

Kind of a well worn place that looks nothing like photos. Hall areas have a musty odor.
Good location for our purposes. Dinner selections and food quality were poor. Breakfast was reasonable
Partner
8/10
Excellent
13 Sep 2025
Robert
Staff including front desk and housekeeping were great. Restaurant was only average overall. Nice property but definitely aging.
Leisure Friends
8/10
Excellent
11 Sep 2025
Steven
Fort Ticonderoga was only 10 minutes away. Downtown was only 2 minutes away. The room was sort of dated with worn carpet and very poor lighting. We had 2 beds in our room. One was lumpy and one was not. No premium channels on the tv. The restaurant was very good,but had a limited menu. The waitress kept using the phrase \"guys\" to address us. It was somewhat disrespectful. We thought the breakfast was delicious and hot. Wonderful friendly staff.
Leisure Partner
10/10
Exceptional
01 Sep 2025
Bonnie
Hotel was clean. Beds were comfortable. Breakfast was surprisingly good with multiple options. We had dinner at the restaurant right on site. This hotel is on a quiet street and is close to Ticonderoga attractions. We would stay there again.
Leisure Partner
10/10
Exceptional
27 Aug 2025
David

Great stay.

Everything was great during our stay.
Friends_and_family Family
10/10
Exceptional
26 Aug 2025
Jeff
Friendly and helpful staff. Very clean rooms everywhere. In house resturant was good - don't believe bad reviews. A great stay.
Leisure Family
6/10
Pleasant
26 Aug 2025
Kenneth
Breakfast was really terrible - out of yogurt, out of bacon, limited selection, old pre-wrapped low-end commercial baked goods, very salty pre-made and re-heated eggs - manager said they were waiting for deliveries - C'mon. Don't bother if you can't get it even adequate.

First room they assigned us wreaked of cigarette smoke - they were nice about moving us, and said that the housekeeping staff should have flagged the room... but it was gross.
Leisure Family
8/10
Excellent
26 Aug 2025
Sarah

Would stay again.

It’s an older hotel, but the room was clean and the staff were very friendly. Loved that there was a restaurant in the hotel. The food was a bit pricy but it was tasty. Would def stay again.
Self
10/10
Exceptional
25 Aug 2025
Stephen
We have found this to be far and away the best place in town to stay for a visit to Fort Ticonderoga. Everything is always well maintained, the staff are friendly and helpful, and it's very convenient to have the excellent Burgoyne Grill within the hotel. There are cheaper options in town, but none that we would stay at a second time.
Leisure Family
4/10
Poor
23 Aug 2025
Verified traveler

1 overnight to visit Ft Ticonderoga

The hotel was basically just adequate for 1 overnight stay. Adly, the hotel is terribly outdated with ancient carpet, paint job that looks very much mid 90s. The AC unit in the room is very loud and ratlibg and the refrigerator in the room made a terrible whine and we had to unplug. The sheets were clean and the bed was okay. This is place is way overdue for a make over,but given the lack of choice in the area it likely wont happen.
Partner
8/10
Excellent
19 Aug 2025
Gwen
The place needs to be updated. The restaurant was understaffed. We could not even enter the restaurant because they did not have enough people.
Leisure
8/10
Excellent
12 Aug 2025
Victor
It may seem a bit remote compared with other properties, but it suits its neighborhood. Good wifi and very clean overall. Attached restaurant was above the standard for dinner offerings and breakfast buffet.
Leisure
4/10
Poor
11 Aug 2025
Alan
You needed supervision to use the pool and jacuzzi
Leisure Family
4/10
Poor
08 Aug 2025
Jessica
Totally unimpressed. Not friendly, uninterested in my experience
The hotel is 3rd rate at best
Hot tub was not in full service
Couldn’t close curtains, we were on the first floor
Called front desk & he said he couldn’t help me
Leisure Partner
10/10
Exceptional
04 Aug 2025
maria
Excellent facility
Leisure Family
8/10
Excellent
30 Jul 2025
Deborah

Nice room - Service was OK

Check in was easy. Room & bed were comfortable. We did put out the tag to have the room cleaned so we could get more towels (Handicapped shower leaked water out of the stall because the curtain (not water proof - only water resistant) was not low enough to keep the water in the shower pan which did not have a good slope to funnel the water down the drain
Partner
4/10
Poor
28 Jul 2025
Michael
Poorly prepared for breakfast (free), no coffee, running out of food. Also price point was at least 50% to high for quality of the property. I will certainly not be staying here again.
4/10
Poor
27 Jul 2025
Verified traveler

Disappointed this year

Not very happy this year. Upon arriving our room smelled like cigarettes and marijuana smoke. I did alert the desk. My son went for breakfast at 7 and there wasn't anything left and food not replaced so he got up at 6 the next morning right when it started to make sure he got something. The hot tub had sand in the bottom and wasn't clean. The room itself was clean. Housekeeping did a beautiful job with the initial setup of our room and the desk staff was so friendly and helpful!! Loved all of the workers ❤️
6/10
Pleasant
27 Jul 2025
James
While the hotel was serviceable it was less than expected at the price level.
Leisure Partner
8/10
Excellent
27 Jul 2025
Dennis
Suck stay from Ticonderoga fort. Carpet in the room needs cleaning or replacing.
8/10
Excellent
26 Jul 2025
Ceili
Everything in our room was very clean but our bed was super uncomfortable. The pool/hottub area was nice but could have been cleaner. For what we got I don’t think it was worth the money.
Friends_and_family Family
8/10
Excellent
17 Jul 2025
Sharon
The hotel is nice, smells good and the restaurant is a nice option for dinner. The front desk isn’t attended without ringing a bell, which would be fine except when the front desk person did show up they continued their personal conversation with another staff member while we stood there waiting to check in. The only other annoyance was we left our “do not disturb” card in the door slot because we DIDN’T want our room serviced while we were out. The cleaning service took the card out of the slot and cleaned anyway. I would have preferred they honor the card in the door, even if they thought it was left by mistake. A simple voice message on the phone could have told us they didn’t clean because of the do not disturb card being in place.
Leisure Friends
10/10
Exceptional
15 Jul 2025
w richard

Ticonderoga BW

Very clean in convient area.
10/10
Exceptional
09 Jul 2025
Victor
Its a beautiful area staff is amazing
Leisure Partner
6/10
Pleasant
07 Jul 2025
James
Inexpensive. No microwave in room. No hot water when we arrived in afternoon. There was hot water the next moring. Room AC smells like stinky feet when only fan on.
Leisure Family
4/10
Poor
06 Jul 2025
Michele
I was very unhappy with the room. It had a very bad odor. The rugs were old and stinky. I took a shower and the tub backed up. Awful. The lady at the front desk was a sweetheart, she gave us another room. The place need a lot of work. Pool area and hot tub is a mess.
Friends_and_family Friends
8/10
Excellent
27 Jun 2025
Klaus H
Clean rooms and friendly staff
Leisure Family
8/10
Excellent
17 Jun 2025
Kristin
It was close to Ft Ticonderoga, so great location. The bedroom and bathroom were new and very nice. The living room hadn't been updated yet and was dreary. The dining room menu options were not good. The wait staff was excellent.
Leisure Family
8/10
Excellent
31 May 2025
Steve
It was fine, but needs a lot of work for the price. Staff tries very hard, but I think they’re short staffed.
Partner
2/10
Poor
26 May 2025
Alfred
Upon entry, i was greeted with toenail clippings all over the .ain entry room (the living room). Clippings were in tbe tub, on the couch, under the sofa table and all througjout the room in general. Then to find food and other substances unfer tbe furniture cushions and under the furniture. Then only to be found out that their hozsekeeping staff had insinuated that i left drug paraphernalia there. I have to ask, how would tbey know who left what there with their so obvious lack of actually following a cleaning regime? It didn't look like a vacuum had been run in the room for some time. But i later found out that i may no longer stay at their property. All because their housekeeper (a known drug addict) chose to slander me for no reason other than she felt it made her seem important. Perhaps the items she says she found in my room after i left, were things that she herself used in there when she was supposed to have been doing her job. BECAUSE WHAT THEY SAID THEY FOUND WAS NOT MINE. And i take great offense to their accusation. But regardless of that. The room was disgusting from tbe time i entered it.
Leisure Partner
2/10
Poor
11 May 2025
Elizabeth
NOT GOOD. No hot water for 2-day stay. Small adjustment unacceptable. Free wifi wouldn't work. No maid service for 2 day stay. Will never stay there again and would never recommend to anyone.
Leisure Family
10/10
Exceptional
26 Apr 2025
Leigh
Convenient location, clean, friendly staff.
Business Self
8/10
Excellent
20 Apr 2025
Jared
It was a nice stay for the purpose. Staff was friendly. Breakfast was lacking.
Leisure Family
2/10
Poor
18 Apr 2025
Alfred
Fingernailcand toenail clippings all over the room. Food and otjer stuff under tbe
10/10
Exceptional
18 Apr 2025
Will
Great place to stay while checking out historical sites arou d it.
Leisure Self
10/10
Exceptional
18 Apr 2025
Paul
Excellent service and accommodation. No complaints or concerns. Would highly recommend.
Business Family
10/10
Exceptional
11 Apr 2025
Chris
This is a very nice venue. The room was clean and comfortable as well as easily temperature controlled. Staff was helpful and the breakfast was varied and tasty.
Leisure Partner
4/10
Poor
03 Apr 2025
Marriah

Better than otherare hotels but disappointed

Beds were stiff, older coil spring mattresses, hot tub was lukewarm, restaurant and bar were closed due to staffing issues. Hotel staff charged me even though I was already charged through the Hotels.com app. 2 room fees and 2 incidental charges for Sunday. Almost a week and my money still not refunded. Why are we charged for mediocre or unavailable amenities? Disappointed
Partner
8/10
Excellent
21 Mar 2025
Rhonda

Okay stay

The accommodations were comfortable and clean. Only stayed for one night and had someone above my room that was heavy footed and loud late at night and early in the morning.
Friends_and_family Family
2/10
Poor
06 Mar 2025
John
Spoke with desk clerk about no tv she explained that it was unsafe for employees to clear the snow off of the satellite dish acting manager never offered any discounts and the fact that there wasn’t any entertainment was not disclosed upon check in and by the time we checked out the next day still no entertainment
Leisure Family
8/10
Excellent
02 Mar 2025
Shawn
Everything was great except the restaurant service was not good. The hot tub sand filtration system was blowing sand in the tub and the pool was cold.
10/10
Exceptional
01 Mar 2025
Craig
I always try to book and will continue in the future.
Leisure Self
8/10
Excellent
24 Feb 2025
kathryn
The stay was good, juccizi needed sand removed from water and might adjust a little warmer. The staff was great
Leisure Partner
10/10
Exceptional
23 Feb 2025
Francis
Great staff
4/10
Poor
22 Feb 2025
Monica
Fitness center equipment is broken and old. Winter prices are decent but wouldn’t recommend for my summer wedding for the prices. Needs to be updated for current summer rates.
10/10
Exceptional
21 Feb 2025
Philip

Great hotel!

This is a super clean, great hotel. While the interior is a little dated, they’ve started some renovations. Otherwise, fantastic staff, super clean room, and comfortable bed. We slept great!
Partner
10/10
Exceptional
18 Feb 2025
JOSEPH
Awesome place and staff
Leisure Family
4/10
Poor
16 Feb 2025
David

Did not communicate about hotel amenities missing

The room itself was clean and as advertised. Unfortunately there were a lot of issues.
1. We booked this hotel partially because there was a restaurant on site. We arrived at 7 pm and the restaurant was closing due to snow, no advance warning, no additional options for dinner recommended.
2. Cable had been out in the entire building for several days and would not be fixed until the following Monday. Again, no heads up, not mentioned at check-in, no alternative entertainment options offered.
3. The pool was open- a small win! We were told at check-in just come to the front desk when you want to be let in. So we went down in our bathing suits and then were told no towels left for the pool, we’d have to use the bath towels from our room, so had to walk back to the room, key card didn’t work, walk back to the front desk, back to the room, back to the pool. We were not offered fresh towels for showers after, just had to retain and then reuse our pool towels.
4. The black out curtains were not wide enough to close and left a 3 foot wide gap, so that anyone walking by our first floor window could look right inside at us changing. We used a chip clip we had brought along to close them- so it was possible, just not engineered in a way to let guests easily get full privacy.
Partner
10/10
Exceptional
07 Feb 2025
Gemma
Good stay
10/10
Exceptional
01 Feb 2025
Craig
Breakfast was disorganized. First time this happened.
Leisure Self
10/10
Exceptional
21 Jan 2025
Debbie
Quiet
10/10
Exceptional
17 Jan 2025
Karen

Great stay

Always a great stay here. Really love having the restaurant in the hotel too.
Business
10/10
Exceptional
07 Jan 2025
Gail

service and check in friendly and fast

I am here for business trip and this hotel was convenient.
Everything is as expected, no complaints.
Business
8/10
Excellent
03 Jan 2025
Megan Owens
I was a great experience.
Leisure Family
10/10
Exceptional
27 Dec 2024
diane
We had a very quiet and comfortable stay while visiting family.
8/10
Excellent
24 Dec 2024
Matthew
N/a
Leisure Friends
10/10
Exceptional
24 Dec 2024
Robyn
Great customer service at front desk. Quiet location. Room & property was very clean.
Leisure
10/10
Exceptional
10 Dec 2024
Timothy
We had a great stay
6/10
Pleasant
29 Nov 2024
Regina

I would not stay here again

I opted for this hotel because it had a pool/hot tub. Both did not have enough water to filer and were dirty (see pictures). The doors to enter the pool did not work (you needed to walk to the front desk, and they had too manually open it). The security doors did not lock, you could walk in and out of the building at all times without using a key. My door key could only be used once (I had to keep going to the front desk asking for a new key x4). Yes, I kept it in the packet so it would not get demagnetized. There were no lights in the back of the building. The restaurant was excellent! We ate there 2 nights in a row. I would go there again just for the meal. I would not stay at this motel again.
Friends_and_family Family
10/10
Exceptional
11 Nov 2024
Donald
Enjoyed our stay but the breakfast food that was to be hot -was cold!
Leisure Partner
10/10
Exceptional
03 Nov 2024
Rafael
Good
10/10
Exceptional
30 Oct 2024
Verified traveler

Family trip

Perfect location to visit Fort Ticonderoga.

The pool is small but perfect for a workout after a days touring.

The restaurant was excellent for dinner service very nice.
Breakfast was very substantial.
Friends_and_family Family
8/10
Excellent
29 Oct 2024
Robert
Nice facility. Clean but somewhat dated. Included breakfast was one of the best we’ve ever had.
Leisure Partner

Location & surroundings

Best Western Plus Ticonderoga Inn & Suites
260 Burgoyne Road, Ticonderoga, United States

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Best Western Plus Ticonderoga Inn & Suites

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