Best Western Dallas Inn & Suites

8/10

Excellent

10 Jun 2026

Judith

Room was clean. Staff were friendly and helpful. Breakfast was okay.

Self

6/10

Pleasant

08 Jun 2026

Margie

The room did not smell fresh and clean

10/10

Exceptional

17 May 2026

Bob

Friendly staff. Had a pleasant stay

10/10

Exceptional

03 May 2026

SARA

Everything was great except when I went down for breakfast at 9:25 almost everything was gone…

Partner

8/10

Excellent

24 Apr 2026

Janet

Older hotel with pleasant staff, convenient parking and satisfactory adequate breakfast.

Friends_and_family Friends

10/10

Exceptional

16 Apr 2026

James

Clean rooms and Madison was very thorough in her cleaning and overall keep of our room...very cool

Partner

10/10

Exceptional

13 Apr 2026

Olivia

Room was great! Nice quality. I felt secure staying there. Nice location with quick access to stores yet not in a busy location;keeping your privacy and space.

Self

10/10

Exceptional

25 Mar 2026

Lisa Ann

Didn't need ac or use amenities. Very safe parking area.

10/10

Exceptional

24 Mar 2026

Jerome

Very friendly staff. Quiet area.

Family_with_children

6/10

Pleasant

24 Mar 2026

Mark

Room was more than adequate. Very clean and comfortable enough. We were very disappointed the pool was closed, and will remain so for months. Overnight staff was great, but day staff were less than helpful. Breakfast buffet ran out of food and it was an inconvenience to make enough for us to eat. Needed more than the two towels in the bathroom and the front desk didn't want to let us have anymore. Overall, I don't think we'll return again. A year ago it was much better... You're only as good as your staff I guess.

Friends_and_family Family

8/10

Excellent

17 Mar 2026

Anastasia

Good

10/10

Exceptional

15 Mar 2026

Lorenz

Everything in the room worked, no gym and no pool

Self

2/10

Poor

09 Mar 2026

Avery

There was mold in my room and the hot tub was broken

Family

8/10

Excellent

08 Mar 2026

Steve

We had an ADA room which was large so we could easily move around w/a walker. The only issue was the bathroom. For someone who is disabled there are no grab bars around the commode to lift yourself off of it. That was a struggle for someone who doesn’t have full use of their legs.

Family

10/10

Exceptional

07 Mar 2026

Brian

Clean, quiet, safe hotel with lots of places to eat close by.

Self

10/10

Exceptional

05 Mar 2026

Sheilann

The breakfast was a bit lacking.
I had the biscuits and gravy. It didn't taste right.
Could not finish.
The room was clean.

6/10

Pleasant

04 Mar 2026

Belinda

The only real problem I had was that the room smelled. It sounds weird but it smelled like maple syrup. I assume it's some sort of deodorizer they use. It never went away even with the window open for quite some time. We made due but I am sensitive to smells so I could not have stayed another day. The people were friendly and the place was clean. I think it just needs some updates.

Family_with_children

10/10

Exceptional

23 Feb 2026

John

Comfortable room. Great price. Decent breakfast. Wonderful service for staff

6/10

Pleasant

19 Feb 2026

trina lorraine

Room was bare-bones. No shampoo, conditioner, shower cap. Outdated. Breakfast was marginal...very limited. Looks like staffing was minimal. Desk clerk was also doing breakfast. Good points. Nice,safe location. Very nice staff.

Partner

10/10

Exceptional

12 Feb 2026

Mathieu

No problems, good breakfast

Friends_and_family Family

8/10

Excellent

31 Jan 2026

Barry

People are living here.

10/10

Exceptional

05 Jan 2026

Barney

good service and staff were friendly

2/10

Poor

04 Jan 2026

Hope

Bed bugs and the pool was closed unlike advertised

Friends_and_family Family

8/10

Excellent

31 Dec 2025

Mary

Very friendly staff, room was clean, breakfast was tasty. There was a little construction dust, but they warned us about that in advance.

Leisure Family

10/10

Exceptional

30 Nov 2025

Jennifer

The staff were all very friendly and helpful.

Leisure Family

10/10

Exceptional

25 Nov 2025

Lori

Super clean, new or updated hotel. Nice large hot spa/pool. I was really comfortable there and will make a point to come back next time I’m in Oregon.

Self

8/10

Excellent

25 Nov 2025

Elias

Location

Leisure Partner

4/10

Poor

23 Nov 2025

Al

1 of the towels had 2 very dirty handprints on it and there was not any conditioner with the shampoo. Even though we notified them that we would not be staying a second night 24 hours before the 2nd night, they would not issue any credit for this and probably got a double booking on the room. We will no longer stay at a Best Western Inn

Leisure Family

8/10

Excellent

22 Nov 2025

Ralitsa

The place is clean and great location.it’s quiet.

8/10

Excellent

10 Nov 2025

Rhonda

Great place to stay

Leisure Family

10/10

Exceptional

09 Nov 2025

Siouxha

Very good hotel.

8/10

Excellent

09 Nov 2025

Karla C

Good experience.

Business Family

10/10

Exceptional

09 Nov 2025

Clarice

This was a nice stay, we would stay here again.

Leisure

10/10

Exceptional

08 Nov 2025

robert

Very nice hotel and would recommend to all

8/10

Excellent

07 Nov 2025

Aruporn

Clean room, good breakfast, easy early check in. Warm front desk.

8/10

Excellent

30 Oct 2025

Traci

Everything was good. Breakfast was perfect

Friends_and_family Family

10/10

Exceptional

25 Oct 2025

julianne

Everyone was pleasant and helpful :-)

10/10

Exceptional

14 Oct 2025

Terry

It was very present and nice like usual breakfast was very good. Nice and clean area. Thank you so much.

10/10

Exceptional

09 Oct 2025

Charles

very clean and nice good restaurants next door Chen's Family Dish Chinese Food...excellent!!

Leisure Partner

6/10

Pleasant

08 Oct 2025

dwayne

Could of been better unfortunately

Bathroom had black mold around wall of tub, ( wish i would of took pictures if i would of know i was going to be asked to leave another separate review.

Brand new t.v.'s were a major pain to figure out ( this was also told to us by front desk with t.v. issue) .

Bed was super comfy. That was the best part of the stay.

Breakfast was below average and not acustomed properly made for remaning guests. 3 pieces of bacon 3 biscuits and 2 eggs were in trays that all remained.. Only 3 other people that went for breakfast in the early morning that we seen and there wasn't enough for us left over and staff that was in breakfast room was listening to us talk about this and they just stood there looking at us as we only got a cup of juice and we said \" I guess we're going out to eat this morning.\". And we walked out And she just sat there.

Partner

8/10

Excellent

04 Oct 2025

Alrena

X

Leisure Partner

4/10

Poor

27 Sep 2025

J

This hotel is “individually owned and operated”, therefore is not on the same level of a true Best Western. The room had broken lamps, huge missing vinyl pieces peeled off the desk chair, dirty & marred desk, extremely poor lighting above sink area, no housekeeping services except one day one small trash container was emptied. Had to ask for additional soap bar for shower- there were No local area info materials, tablet/pen. The room was dingy &

10/10

Exceptional

26 Sep 2025

Marie

I had the best nights sleep I have had in a long time.

Self

8/10

Excellent

26 Sep 2025

Yvette

Good place to stay for a night or two. No elevator, so that's not great!!

10/10

Exceptional

25 Sep 2025

SungEun

Everything was fine

Business

8/10

Excellent

23 Sep 2025

Carol

No popl but a large hot tub.
Good breakfast

Friendly staff.

Leisure Family

10/10

Exceptional

20 Sep 2025

Tammi

Friendly check in, nice room

Leisure Partner

4/10

Poor

12 Sep 2025

Sandra

Expense for what we got

Expensive for what we got they were remodeling carpet should’ve got a discount, rooms were pieced together

Friends_and_family Family

6/10

Pleasant

09 Sep 2025

Keith

Okey, only game in town.

It was better than last year, when I discovered halfway through my stay that there was a shattered flourescent light bulb on the far 1/3 of the room. That said, the chair for the desk looked like it had significant wear and tear, with pieces of it falling off of the pleather/leather. Overall, most of the disappointment here was cosmetic, and they were in the middle of a remodel of the hall so some things can be forgiven.

It's mostly the only game in town in Dallas, and it follows the sad trend of hotels in the USA not being what they once were in the 90s, with the quality and principal of hotel keeping just not what it was.

Self

8/10

Excellent

05 Sep 2025

Jody

The room was clean , they are remodeling for stuff was piled up in places

4/10

Poor

04 Sep 2025

Alejandro

Breakfast was terrible, hotel is very run down. Wouldn’t recommend staying here.

Leisure Partner

8/10

Excellent

28 Aug 2025

Ann

Best Western Dallas

The room was clean, although even though they have a no smoking policy it seemed as if the room had been smoked in and since I'm sensitive to smoke odor it was not pleasant.

Business

10/10

Exceptional

27 Aug 2025

Adalberto

Comfortable stay!

10/10

Exceptional

26 Aug 2025

James

3 to 4 weeks per year visitor from calif .

We stay here about a week every 4 to 6 months.
The rooms and hotel are always, friendly, clean and courteous.
This trip looked like they were replacing carpet and doing upgrades to the property however rolled carpets in parking lot and in main lobby all week, actually 8 nights and same view of a remodel...
Lets say my stay there however ok...but i felt like we were in the way of a remodel...
And i sure would have chosen elsewhere had i known.
Once again the staff was great snd very accommodating...still 5 stars 🌟
Ty
Jp..California

Partner

2/10

Poor

24 Aug 2025

JADE

Rooms were not ready till 630 on one, 7pm on the other. Pool/ Spa did not work. I called the day before and asked for room really close to each other. My mom with Alzheimer’s is 85. When I got here our rooms were 217 and 212, they assured me there was not going to be a problem and then it was! We have stayed here before but this was horrible!

Business_and_leisure Family

6/10

Pleasant

20 Aug 2025

Carol

Very convenient.
Remodeling carpet and baseboards during our stay.
I was surprised they had a spa pool as it wasn't on the amenities list. I would have brought my swimsuit.
The breakfast was good.

Leisure Family

6/10

Pleasant

26 Jul 2025

William

Best Western in the Little D

Felt it was overpriced for the location. The bed was rock hard, so I didn't get a comfortable sleep and the hotel was laying down new carpeting which created a visual of being on a construction site. Also the TVs were defaulted on Game mode and after I got it back to TV mode. When I left or went to sleep (tried to anyway) and turned off the TV it would default back to game mode

Friends_and_family Family

8/10

Excellent

21 Jul 2025

Rosa

Great stay !

Leisure Family

10/10

Exceptional

18 Jul 2025

Rosalind

We would stay here again!

2/10

Poor

12 Jul 2025

Courtney

We got into room, bed had red stuff and was wet. Moved to another room. Fridge broke over night and rotted all our fruit and foods for morning. Moved to another room. Just over it at this point

Leisure Family

4/10

Poor

03 Jul 2025

Stephanie

Basic 1 star.

Just a basic 1 star motel. Just needed it for the location.

Friends_and_family Family

10/10

Exceptional

30 Jun 2025

Nichole

This location is always clean with friendly staff, and a nice breakfast.

Leisure Partner

2/10

Poor

29 Jun 2025

Jessika

Booked this hotel for the pool, drove all day to get there and the pool was out of service. Requested to cancel reservation and was denied. All the staff we encountered we rude, short with customers and not helpful. Would recommend staying in Salem and driving to Dallas.

Leisure Family_with_children

6/10

Pleasant

20 Jun 2025

Amy

The room was a little dirty (grimy, a lot of signs of wear and tear. The cleaning crew didn’t put any toilet paper jn our bathroom.

Leisure Partner

6/10

Pleasant

14 Jun 2025

Jeanne

No elevator for transporting all the luggage we had I have a cane and this was difficult I just assumed it would as other Best Westerns have this available. I was told they only had 1 ADA room and it was taken by an older couple. How old do you need to be ? I am 77 ? Breakfast looked good but closed at 9am too early for me to eat and so we didn't get a chance to even par take. should be available until at least 10

Family

4/10

Poor

12 Jun 2025

BARBARA

Only game in town. Usually no one at desk. Room was smelly.

Leisure Self

6/10

Pleasant

11 Jun 2025

Chad

They had only one room ready for us. It was a hassle for sure.

Business

10/10

Exceptional

02 Jun 2025

Jeanie

Wash clothes not replaced when dirty ones were taken.

Friends_and_family Family

8/10

Excellent

04 May 2025

William

We were happy with this hotel. We stay at Best Western hotels all the time.

Leisure Family

10/10

Exceptional

04 May 2025

Shalom

Nice

8/10

Excellent

04 May 2025

Michael

It was clean but worn. New carpet is being installed now which will improve the ambiance. Breakfast was hot and plentiful, excellent service.

Leisure Family

10/10

Exceptional

04 May 2025

Kamiar

Clean room. Great staff.

Leisure Family

10/10

Exceptional

15 Apr 2025

Jeanne

So close to walking paths and shopping.

Leisure Family

10/10

Exceptional

13 Apr 2025

avery-nicole

Friendly and very clean

Friends_and_family Family

4/10

Poor

11 Apr 2025

Paul

The property is in need of renovation. Carpeting in the hallways and stairway is worn and stained. Room did not seem very clean - debris on carpet, tub surround had a big wad of long hairs stuck to the wall. Towels are thin and small. Furniture in room is worn. The outlets in a couple of the table lamps were coming out of the base of the lamp exposing wires.

10/10

Exceptional

05 Apr 2025

Lorry

It was pretty quiet.

Leisure Family

4/10

Poor

23 Mar 2025

Tiffany

Floor in bathroom wasn’t clean, still had dirt, no hair dryer, spa pool smelled like acetone when you walked in the space, carpets in hall looked like dried milk stains were near our door and a couple other places……I could go on, but for that price I could’ve spent a little more for cleaner and quieter facilities

Family

6/10

Pleasant

14 Mar 2025

Jeneanne

Staff at desk were hardly there. (Only when checking in after waiting for them to come to front) or when checking out. Any time I left or returned no one there. Room is run down but I had to clean drawers to put clothes in them. Breakfast was super limited-very little I could pick from because of allergies

Leisure Self

10/10

Exceptional

08 Mar 2025

Steven

The property and room were clean. We did get a good night sleep and did not experience any unnecessary noise. The complimentary breakfast was also good. The only negative was the missing sink stopper. It allowed you to see the rusting pipe and other Yuck that you would normally not see with a stopper.

Leisure Family

6/10

Pleasant

02 Mar 2025

Jennifer

Room was dirty. I didn’t see much staff around, so they may have been short staffed.

Friends_and_family Family

8/10

Excellent

17 Feb 2025

Mark

Nice place for overnight stay.

The place was super clean and nice. The service was pretty good. The room was clean but wasn't very comfortable. Pool and spa combo was different but couldn't be called a hot tub as the website advertised. That was disappointing. Breakfast was nice. Hot breakfast options. Overall a pretty good stay

Partner

4/10

Poor

10 Feb 2025

BARBARA

Never have hot water, lukewarm, dirty carpet. No one at front desk when checking in, very very limited gym

Leisure

10/10

Exceptional

30 Jan 2025

Danielle

Check in was quick and convenient. Room was tidy and stocked. Would definitely stay again!

Leisure Partner

4/10

Poor

25 Jan 2025

Karen

No one at front desk when we arrived. Floor in our room was damp, room smelled musty.

Leisure Partner

6/10

Pleasant

20 Jan 2025

cayce

It smelled very musky in this place. Looked like stuff had rundown the walls. The lamp by the bed looked like someone had knifed it on both sides and someone tried to glue it together. We also had booked a king bed and were told they were sold out when we arrived. Why have people book ahead then? This place needs a good scrub and new paint for sure.

Leisure Friends

10/10

Exceptional

25 Dec 2024

Michelle

Nice, clean and quiet hotel with a friendly staff and a nice breakfast room. Perfect for us and our 2 pups to spend Christmas Eve with family and then stay the night in comfort before heading home.

Leisure Pet

10/10

Exceptional

17 Nov 2024

Bruce

Our room had the look of an older hotel, but I would not let that deter you from staying here. The staff was great, the breakfast was excellent and the price was right. Lots of good restaurants close by.

I would stay here again.

Leisure Family

10/10

Exceptional

13 Nov 2024

Paul

Great stay

Leisure

10/10

Exceptional

11 Nov 2024

Kamiar

Great staff. Nice clean and comfortable room. Good breakfast. Very happy. Thank you.

Leisure Family

6/10

Pleasant

10 Nov 2024

JOEL

The property's Hot Tub was not warm. That was a bit of a dissapointment as we specifically looked for a property with a hot tub.

8/10

Excellent

25 Oct 2024

Kenneth

It was perfect for a quick stayover. Clean and easy access

Leisure Self

10/10

Exceptional

19 Oct 2024

Siouxha

Great hotel. Highly recommended

10/10

Exceptional

12 Oct 2024

Aruporn

Very comfy bedding. Very clean bathroom. Perfectly white, clean shower curtain with no mold, a rare hotel find! Need direction on how to use liquid soap/shampoo set up. Overall very neat room.

Leisure Family

4/10

Poor

17 Sep 2024

Pamela

Antiquated.
Although the continental breakfast was excellent.

Leisure Self

10/10

Exceptional

15 Sep 2024

Lisa

This hotel was very nice. A little pricey

Leisure Family

8/10

Excellent

14 Sep 2024

Josie

Claen rooms.

8/10

Excellent

11 Sep 2024

Nichole

Nice place to stay. It was clean and the staff was friendly. We will be back

10/10

Exceptional

08 Sep 2024

Jack

All good…

Friends_and_family Friends

6/10

Pleasant

08 Sep 2024

Verified traveler

I come hear yearly, and must stay here because it's pretty much the only hotel in town as an option (The other is mighty unsettling, even worse)

Unfortunately, I encountered many things that made me uncomfortable and felt like my money was being wasted. The floorboards felt very uneven, walking barefoot was an experience. The pipe leading to the fire sprinkler in the celing was clearly leaking as a line of peeling celing was heading towards the bed in the direction of the sprinkler.

As for the lamp on the left side of the bed - It had a SHATTERED fluorescent light.

Towels are thin as paper, as well as the toilet paper itself. The bathrooms have decent quality shampoo, body wash, and conditioner. This sounds nice, until you want to take a bath and/or have a concern of SLIPPING in the bathtub. Because you have to squeeze these bottles (With their opening underneath) to get the soap, so they often drip. Both years I found streams of slippery soap running down the bathtub from the back. If you lean back in the bathtub, it also can drip on your head... very unfortunate.

Hotel beds are mid, clearly used quite a bit and have lumpy/uneven spots. Pillows are the same, though I always bring my own personally for that reason.

All in all, it felt like a worse motel 6. Staff were nice and helpful, check in and check out were easy, but it has it's problems.

Friends_and_family Friends

10/10

Exceptional

02 Sep 2024

Howard

We booked a non-smoking, no pets room. It was fantastic! We were on the bottom floor, we had our own private deck. A huge comfortable bed, a huge jaccuzzi tub in the corner. They had pastries and fruit available for breakfast. It was a GREAT room! Lots of TV channels including Disney and Hallmark. It was only about 43 steps to the beach. If I can do it anyone can! I have had my hip replaced, screws in my knee and major back surgery. The beach was a great beach. They have a big patio with places to sit around a fire pit or you can roast marshmallows. Their bathrooms are AWESOME! You have to experience it to believe it. Parking is tight. We will be back.