Name: Quality Inn Plainview
Address: 600 North I 27, Plainview, 79072, US

10/10

Exceptional

03 Aug 2026

JOHNNY NMN ORNELAS

yes

8/10

Excellent

31 Jul 2026

Rolando

👌

10/10

Exceptional

30 Jul 2026

Rolando

👌

6/10

Pleasant

28 Jul 2026

Brigitte

Ice machines broken. Pool was dirty

2/10

Poor

27 Jul 2026

Debbie

Hotel not (motel) was newly remodeled room, forgot to remodel the front door and bathroom doors . The front door would not shut properly, toilet bowl was loose and I wouldn’t shower there. Toilet paper rack was rusted out. Pretty bad, don’t recommend.

10/10

Exceptional

19 Jul 2026

ruben

Awesome staff and stay.

Family_with_children

6/10

Pleasant

16 Jul 2026

juanita

Housekeeping did the best they could do with the room. Our room was on the 2nd floor and had several sunk in spots. As the upstairs walkway was EXTREMELY cracked, it makes sense that cracks run under the flooring in the rooms. The faucet in the sink is not solidly mounted. A wild trail of a gooey substance was at the top of the stairs and on every step down. Maybe leaking trash? The young man who checked us in was great. The location was convenient. The furnishings in the room were good. The bed was comfortable.

Pet

6/10

Pleasant

16 Jul 2026

Jacob

The staff was very helpful to move us to a different room.

Partner

2/10

Poor

13 Jul 2026

Gwen

The front desk was very helpful when we had to decline to stay at this hotel. I am waiting for full refund due to the issues that made it physically/medically impossible for us to stay.

Partner

2/10

Poor

10 Jul 2026

Jose

I checked in and by the look of the place I should’ve ran.. when I got into the room. The AC wasn’t working. I called front desk and they said there was nothing they can do about it. They didn’t have any extra room. I called Expedia and they said they would help me with it. The manager said they would give me a refund. They just needed to hear from Expedia. manager denied refund. Just wanted One day refunded since it was booked for 2 nights so I can go elsewhere, which I did. There was no way I could stay in the hot room in the 80s at night in that room. Expedia made it sound that They just needed to talk to the manager, but when they got back to me and said the manager denied it after my daughter talked to the manager who said all they needed to hear was from Expedia so between them too I didn’t get that one day back so I wasted 100 dollars on that one night and had to spend another hundred at a different motel.. never again will I book through Expedia, especially the way they advertise that motel was nice making it look like they had all the stars. That’s false advertisement.

Self

4/10

Poor

05 Jul 2026

Johan

Staff was very nice, at least they had truck parking. Everything else was between a two and a four star

Partner

4/10

Poor

03 Jul 2026

JESCA

The TV did not work. The girl at the front desk tried to help but nothing worked. Then in the middle of a shower did I realize there was no body wash whatsoever. The doors need to be shut well otherwise they remain slightly ajar. The staff was very friendly though.

10/10

Exceptional

01 Jul 2026

Brenda

Friendly helpful staff

Family_with_children

8/10

Excellent

29 Jun 2026

Gaylene

Overall, we had a pleasant stay at the Quality Inn. The room was clean, and the staff was friendly, welcoming, and provided great customer service throughout our visit.

The only downside was that the ice machine was not working, and the washer and dryer were also out of service, which was inconvenient during our stay. If those amenities were available and functioning, the experience would have been even better.

Despite those issues, I would consider staying here again because of the cleanliness and excellent staff.

Partner

8/10

Excellent

29 Jun 2026

Gaylene

Overall, we had a pleasant stay at the Quality Inn. The room was clean, and the staff was friendly, welcoming, and provided great customer service throughout our visit.

The only downside was that the ice machine was not working, and the washer and dryer were also out of service, which was inconvenient during our stay. If those amenities were available and functioning, the experience would have been even better.

Despite those issues, I would consider staying here again because of the cleanliness and excellent staff.

Partner

8/10

Excellent

29 Jun 2026

Gaylene

Overall, we had a pleasant stay at the Quality Inn. The room was clean, and the staff was friendly, welcoming, and provided great customer service throughout our visit.

The only downside was that the ice machine was not working, and the washer and dryer were also out of service, which was inconvenient during our stay. If those amenities were available and functioning, the experience would have been even better.

Despite those issues, I would consider staying here again because of the cleanliness and excellent staff.

Partner

8/10

Excellent

28 Jun 2026

Raymond

Good stay. Room OK. Staff helpful. Breakfast outstanding.

Partner

4/10

Poor

20 Jun 2026

Laura

Motel had new paint and furniture but same old doors and windows. There were no additional security locks on windows opening onto walkway. There were bugs in the bathtub. The floor was sticky. The lobby wreaked of smoke and was loud from the music from the bar next door. Never again.

Self

8/10

Excellent

09 Jun 2026

Rodney

I was very surprised & impressed at the large size of the room & its cleanliness. Very comfortable. A few items were worn & could use repair. The pool desperately needed a cleaning. Breakfast was ok & simple. Eggs were cold & dry, but then learned the normal breakfast cook was out. All staff were very warm, friendly, & helpful!

Self

6/10

Pleasant

02 Jun 2026

Luis

Breakfast was basic and the hot items were COLD.

Pet

2/10

Poor

29 May 2026

Luis

I had sent one of my contractors to stay at the Quality Inn Plainview for a job. He emailed me an hour after

6/10

Pleasant

26 May 2026

Shawn

We had 2 king rooms. One was updated and remodeled, the other one was dirty and needed to be updated.

Friends_and_family Family

8/10

Excellent

23 May 2026

Richard

+

Family

6/10

Pleasant

22 May 2026

Michael

Room was clean but very worn. The bed was great. Overall the property was run down. On the way to breakfast, we saw a clothesline that was made of power cords & phone cords. It was strung between the columns. On the bright side, the staff was amazingly friendly & helpful. The place needs & the staff deserves a remodel.

Partner

6/10

Pleasant

19 May 2026

William

Not the best hotel I've stayed in but was clean, quiet, and sufficient.

Partner

2/10

Poor

18 May 2026

Tracy

N/A

6/10

Pleasant

16 May 2026

DeVonya

Breakfast was good. Rooms were somewhat upgraded- not the cleanest place. Had to wipe down the bathroom and sink with bleach wipes.

Friends_and_family Family

6/10

Pleasant

01 May 2026

Alycia

The hotel is connected to a local, very loud bar. Loud patrons, loud motorcycles, etc.
The rooms were okay. The floors were a bit dusty, the bathroom had great counter space, so that was nice. The bed was comfortable. The room could have used more rugs because the floors were loud. The wifi info provided did not work. Didn't make breakfast because it was only until 9am, should be more like 10am.
Good location.

Family

4/10

Poor

30 Apr 2026

Brian

Room was just ok. We normally don’t stay at hotels with outside doors but with the pic on the website. You couldn’t tell. There were no towels in the room and the room had been smoked in. They had covered the smoke alarm up with tissue. The bed had all kinds of noise and you didn’t dare walk barefoot in the room because it was so chipped up.

Partner

4/10

Poor

27 Apr 2026

Carrie

We were put directly across from the lounge and it sounded like a rave until 2:30am. The people above us were walking very heavy footed until well after midnight.

Family

2/10

Poor

27 Apr 2026

Angel

I booked this stay on 12/08/2025 just for them to tell me the day of (when I called them - they could even have the courtesy to call me) that somehow they were over booked and their manager had said the room would go to whoever got their first.

The hotel was 45 minutes away from the venue/concert I was attending so I opted to not drive out of my way and book somewhere else.

Then I STILL get charged the room fee + $100 cancelation fee. Call and talk to the manager, Helen, today who tells me that she never told her staff that and no one told me that info = no refund.

1. Why would I want to drive 2 hours just to get a hotel somewhere else, get there at 2am, just for fun?!?!

2. This IS being disputed with my bank.

3. Possibly the worst hotel experience I’ve ever had and I would NEVER suggest anyone trust their booking with this location!! If I could rate it less than 1 star, I would

Partner

4/10

Poor

25 Apr 2026

Travis

We were met with front desk and another customer criticizing “concert” people (which is the only reason the hotel was full). Then to be given a smoking room after booking a non smoking room. The bathroom was redone with spakle and chalk all over the floor.

10/10

Exceptional

25 Apr 2026

Gillian

It was a good location everything central ,Brenda and Erica were very welcoming at breakfast

Friends_and_family Family

8/10

Excellent

15 Apr 2026

Jack

My room was clean and all was as expected. Brenda is my favorite person to talk to during breakfast. She is the best.

Self

6/10

Pleasant

20 Mar 2026

Lori

I understand the saying, “you get what you pay for,” but this hotel felt a bit overpriced for what it offers. The surrounding environment didn’t feel very comfortable or suitable for three women traveling together. It seems more like a place that would work well for truckers rather than families or small groups of women.

The breakfast was also not very appealing for us, though it might be fine for travlers with different expectations. Overall, it doesn’t have a family-friendly atmosphere.

That said, the room itself was very clean, and the bed was comfortable, which we appreciated.

I hope this review helps give a clearer picture of the type of hotel this is.

Friends_and_family Family

2/10

Poor

15 Mar 2026

Rex

Room was not clean door to room appeared to be kicked in at some point. Floors were dirty

Family_with_children

8/10

Excellent

15 Mar 2026

Lorrie

Clean room, breakfast was better than most hotels. The breakfast lady very helpful.

10/10

Exceptional

14 Mar 2026

Thalia

Parking was safe and rooms were very clean.

Partner

2/10

Poor

13 Mar 2026

Naarai

Washers didn’t work & Rooms not clean

Self

8/10

Excellent

24 Feb 2026

Brianna

Room was clean didn’t eat breakfast

6/10

Pleasant

20 Feb 2026

Charlene

Breakfast was not good

Partner

2/10

Poor

18 Jan 2026

Kay John

Room was dirty! Floors, walls, tile in bathroom need deep cleaning! Property felt unsafe! People making noise outside all night!
WE FOUND DRUG PARAPHERNALIA HIDDEN BEHIND THE IRONING BOARD!!!! We turned it in to the desk clerk. We will never stay at this location again!!!

Business

4/10

Poor

17 Jan 2026

Keri

The room wasn’t very clean.

Business Self

10/10

Exceptional

08 Jan 2026

Hollye

room was great and everyone was very kind and pleasant to talk to thank you

Family

8/10

Excellent

15 Dec 2025

Martin

Room was lovely and clean and worm from a cold night.

10/10

Exceptional

13 Dec 2025

Rhonda

I did not do breakfast

Friends_and_family Family

8/10

Excellent

13 Dec 2025

Carmen

Good location to stay

Leisure Family

4/10

Poor

06 Nov 2025

James

Got checked in, had to slam the door to get it to latch. Bed and room “looked” clean. Took a shower before bed and noticed something didn’t feel right about the floor, looked at the bottom of my feet and they were black from how nasty the floor was. Keep in mind I hadn’t even made it 10 steps out of the bathroom. I’ve stayed in hotels at least 80-100 nights per year and this took the prize for dirtiest. When I pulled the covers back the bed sheets were dirty as well.

Friends_and_family Friends

8/10

Excellent

31 Oct 2025

Shadreck

Clean room

Business_and_leisure Partner

6/10

Pleasant

01 Oct 2025

Teresa

Pool was covered. Room 116 smelled and my mother had some bites on her legs, lobby was covered in towels by the window, where it leaks, breakfast was ok but needs bacon or sausage. Appreciate our early check in. Thank You

Family

4/10

Poor

22 Sep 2025

Donna

The room & bathroom had not been clean! Only one wash cloth & only one hand towel for 3 people to use! Ran out of toilet paper!!! No Kleenex in the Kleenex dispenser or bix in the room!!! Our room was updated & could have been nice, but so very dirty! Not worth $139. at all!!

Friends_and_family Family

4/10

Poor

21 Sep 2025

Laurie

You had to drive behind a gas station to get to the hotel. It's location was sketchy.

Business Partner

4/10

Poor

17 Sep 2025

Gina

Bathroom had paint drops on the floor, the baseboards and corners were dirty and workmanship was shoddy.

8/10

Excellent

08 Sep 2025

adriana

Friendly staff, Pet-friendly, and clean room! All I really need for a 1 or 2 night stay, but I imagine I would be comfortable for a longer stay, since so many construction workers stay for weeks.

Leisure Pet

6/10

Pleasant

26 Aug 2025

Gretchen

Quality of the room and grounds disappointing

The staff was friendly and amazing, but the rooms are not in great repair. Grounds were also not well maintained. Would be ok for a quick overnight sleep - but not at the price listed.

Friends_and_family Family

4/10

Poor

14 Aug 2025

Gabriel

There was a fight ouside our room ar 2am. People were walking around being loud all night. I could here the conversation of the room next to us as if they were standing in my room.

Partner

10/10

Exceptional

02 Aug 2025

Judith

AUGUST 2ND VISIT.

I was actually surprised that our room was nice. Looks like it had been recently upgraded a few months back. But the property outside and in lobby really need upgrading. If not for my room I would have left. The pool area was very dirty. Weeds needed to be pulled. Crack everywhere. Just old and dingy. I cannot say enough nice things about the staff. Breakfast was really good and attendant was super nice. Front desk to housekeepers were extremely nice as well. I would stay again.

Friends_and_family Family

2/10

Poor

30 Jul 2025

Brandon

Worst hotel I've been at in years. Do not stay here! Never working with Expedia again either.

Leisure Partner

6/10

Pleasant

29 Jul 2025

Miles

Property seems to be in transition phase under, possibly, a new owner. Trash in parking lot and overflowing from outside bins. No dumpster seen. Older woman who set up a great breakfast room, in years past, never came in. Microwave smoked and sparked. Improper outlets for microwave and fridge. Use one, or the other, only.

2/10

Poor

27 Jul 2025

Quentin

website advertisement was deceiving In person, property was not acceptable for family. Unclean and bugs was on the floor and viewed several rooms. Was very disappointed.

Leisure Family_with_children

2/10

Poor

15 Jul 2025

Benjamin

Dirty floors. Caulking and pealing around countertops. Dirty walls. Tissue stuck in peep hole. Overall poor appearance

Business_and_leisure Family

10/10

Exceptional

13 Jul 2025

Lourdes

Everything was great!

Business_and_leisure Family

8/10

Excellent

30 Jun 2025

Verified traveler

The staff was very helpful and the rooms were clean, but it was a dated location. The rooms were upgraded and clean, but the doors felt flimsy and not quite secure because they were old. The same for the restrooms, they were old and a very tight squeeze.

Friends_and_family Family

10/10

Exceptional

27 Jun 2025

julie

The check in was so amazing and quick!

Partner

10/10

Exceptional

26 Jun 2025

David

very friendly staff

2/10

Poor

22 Jun 2025

Lisa

I do t understand why you have this hotel on your site. Please go see it. Ask for the. Bathroom as you register. That should tell you what your room will be like. The lobby is nice. That is all.

The door to the room felt like it was about to cave in. The floors were filthy. The bathroom still had poop stains in the commode and down the sides. The bathtub was filthy. There was one bath towel and wash rag. No mat for the bathtub. It was filthy.

I checked in and dropped off my luggage and had to get to a wedding. Did not get back until late and discovered my error in booking. Police were there twice during the night.

I had prepaid and so I slept in the chair with a bath towel on it. It was disgusting. Hurried this morning and got dressed and left. Makes me worry about using your site and we have been members for a long time.

Self

6/10

Pleasant

11 Jun 2025

Cole

Okay

Grade B. Hotel bar was good. Breakfast was minimal. Good location. Room floor was dirty. Needs mopbadly.

Business

6/10

Pleasant

08 Jun 2025

Tila

The ac was extremely noisy, after it rained our floor was wet, the vent of the mini split covered in mold.

Leisure Family

4/10

Poor

02 Jun 2025

Charlene

Door had a gap that looked like it had been forced open. And it would it close completely.

Leisure Family

10/10

Exceptional

28 May 2025

Bastian

Nice place

Business Self

8/10

Excellent

27 May 2025

Paul

The hotel was in the middle of all we wanted to do. The staff was very friendly

Partner

2/10

Poor

22 May 2025

Donald

There were bugs in the room. Housekeeping was sub standard. AC barely worked. Many code violations.

We rented multiple rooms and in one room. The toilet was not bolted down and the shower hand rail was not secured

Leisure

8/10

Excellent

17 May 2025

Barry

The Quality Inn of Plainview was a very comfortable place to stay on our journey across Texas!! It was quieter than expected since it is near a thoroughfare. I heard no traffic noise through the night!! The shower was hot and the towels were soft, a delightful combination. The room was spacious and the bed comfortable!!

Leisure Partner

2/10

Poor

04 May 2025

Rick

No TV no television no phone, room smelled

6/10

Pleasant

27 Apr 2025

Whitney

While it worked for one quick evening to stay, it didn’t meet what I feel we paid for. I wouldn’t stay here again sadly.

Leisure Family

2/10

Poor

04 Apr 2025

John

We book a non smoking room and the hotel said they only have smoking room. They did not want to work with us and help in any way

Leisure Family

2/10

Poor

26 Mar 2025

Ty

They have smoking rooms.

I was told at check in that it was a non smoking hotel and then was given a smoking room. She said it would not smell. Open the door to room and reeked of smoke. Closed the and ask for my money back.

Business

6/10

Pleasant

23 Mar 2025

Darnell

T.

Business Self

6/10

Pleasant

22 Mar 2025

Mark

The room was ok, nothing special. Comfortable bed. Bathroom needs repairs/deep cleaning. Area outside the room was trashy.

Leisure Pet

6/10

Pleasant

20 Mar 2025

Leone

Shower valve was incorrectly installed so there was no hot water but she said it was simply reversed but we didn’t know that until check out. No soap in shower dispensers.

Business_and_leisure Family

10/10

Exceptional

15 Mar 2025

Antoinette

The breakfast was good and the staff was amazing

Business Family

10/10

Exceptional

11 Mar 2025

Betty

Great stay nice hotel

The front desk clerk was very friendly and helped us get the TV to work. The breakfast lady was very friendly also.

Friends_and_family Family

10/10

Exceptional

10 Mar 2025

Juan

Good

10/10

Exceptional

09 Mar 2025

Edna

Guest relations was great. Good variety of continental breakfast. Glad there’s no carpet in the rooms. Bathroom could use some minor upgrades.

Friends_and_family Family

8/10

Excellent

21 Feb 2025

Mark

Staff is great, rooms are clean, a little noisy at times tjere is a bar on the property.

Business Friends

6/10

Pleasant

15 Feb 2025

Mark

Stayed twice, 1st room desk lamp was broke. 2nd stay refrigerator was broke, bath towel shelf falling off wall. Courtesy ice maker not working. Hairs on tub, bath 1/2 cleaned. At over $100 per night, I’d expect a little better

Leisure Self

10/10

Exceptional

30 Jan 2025

Mark

The place has been remodeled and looks really nice

Business Partner

6/10

Pleasant

30 Jan 2025

ericka

The front desk staff and the lovely lady assisting during breakfast hours were incredibly kind! The room was decent not a luxury hotel, but clean and comfortable enough to feel at ease. The only downside was the bar attached to the hotel, which made parking challenging. We had to park across from our room.

Friends_and_family Family

6/10

Pleasant

26 Jan 2025

Kristi

Friendly service, that's about it

Customer service was excellent. The location is off the highway so you can hear the cars in your room. There is a truck stop right outside the hotel. We were on the second floor. The floor by the bathroom was rotted. It felt like you were going to fall through the floor. I opened the coffee maker to fill it with water and quickly changed my mind. The best thing about this place was the friendly staff at the front desk. There is also a bar attached to the hotel. We didn’t visit it cause they allowed smoking. There were a lot of cars for it every night.

Partner

4/10

Poor

18 Jan 2025

Linda

Had keep requesting towels, had to tell house keeping to throw the trash

10/10

Exceptional

13 Dec 2024

Deidra

For what it was worth it was convenient affordable, clean and quiet. The breakfast was yummy that was the bonus.

Leisure Family_with_children

10/10

Exceptional

03 Dec 2024

Elizabeth

Clean and convenient

8/10

Excellent

25 Nov 2024

Verified traveler

The rooms were nice and updated. My only complaint is the bathrooms. They were updated but around the toilet and tub was pretty nasty.

Friends_and_family Family

8/10

Excellent

23 Oct 2024

Lezlie

Dark parking lot

The property’s personnel were lovely and recent remodel was nicely appointed and appreciated. Exterior lighting was very poor and facade was uninviting.

Partner

10/10

Exceptional

22 Oct 2024

Jennifer

Comfort

Leisure Family_with_children

4/10

Poor

17 Oct 2024

Julio

Nothing

4/10

Poor

15 Oct 2024

Dalen

Never again

4/10

Poor

30 Sep 2024

Brekken

If you like bugs, this is a great spot for you.

Business Self

2/10

Poor

28 Sep 2024

Jackeline

I didn’t like it there at all . I had to spray bug spray smh there was Nats on the food , towels were not clean. Didn’t look anything like what I was expecting

Business_and_leisure Family

8/10

Excellent

26 Sep 2024

William

Conveniently located.

Business Self