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Best Western Plus Victoria Inn & Suites

Victoria - TX · United States

8106 NE Zac Lentz PkwyView location

8.4/10Excellent438 Reviews
Cleanliness8.6/108.6
Service8.8/108.8
Comfort8.6/108.6
Condition8.4/108.4
Location7.0/107.0
Neighborhood8.8/108.8
Value7.0/107.0
Amenities8.4/108.4
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  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Best Western Plus Victoria Inn & Suites

Situated on Victoria's north side, the Best Western Plus Victoria Inn & Suites offers convenient access to a variety of restaurants, shops, and entertainment venues. Our hotel features an outdoor pool, hot tub, fitness center, and meeting facilities.

Each room includes modern amenities such as pillow-top mattresses, high-speed internet, and a well-equipped work area. Enjoy a comfortable stay enhanced by thoughtful services and convenient in-room amenities like a microwave, refrigerator, and coffee maker. Guests must be 21 years of age or accompanied by a parent.

Identification is required at check-in.

Read more about this hotelShow less

With a stay at Best Western Plus Victoria Inn & Suites in Victoria, you'll be in the business district, within a 10-minute drive of Guadalupe River and Victoria Mall. This hotel is 26.8 mi (43.1 km) from San Antonio River and 1.5 mi (2.4 km) from Cinemark Victoria 12.

Make yourself at home in one of the 54 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wired internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No cribs (infant beds) available Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • The seasonal pool will be open from April to September.
    • Pool access available from 10:00 AM to 10:00 PM.
    • Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher
    • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Minimal age
    21
  • Optional fees
    • Early check-in is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Victoria Mall 0.9 km / 0.6 mi
Cinemark Victoria 12 1.6 km / 1 mi
Guadalupe River 7.3 km / 4.5 mi
Victoria Paddling Trail 7.6 km / 4.7 mi
Museum of the Coastal Bend 7.6 km / 4.7 mi
DeTar Hospital Navarro 7.9 km / 4.9 mi
Nave Museum 8.8 km / 5.5 mi
Texas Zoo 9.2 km / 5.7 mi
Riverside Stadium 9.2 km / 5.7 mi
Victoria County Courthouse 9.3 km / 5.8 mi
DeLeon Park 9.4 km / 5.8 mi
Riverside Golf Course 9.8 km / 6.1 mi
H.E.B. Tennis Center 11.1 km / 6.9 mi
Victoria Skate Park 11.7 km / 7.3 mi
Victoria Educational Gardens 12.2 km / 7.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 54
  • Number of floors (main building): 3
  • Suites: 11
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Sofa bed
  • Wheelchair-accessible
  • Car parkExtra charge
  • Key Collection
  • 24-hour reception
Show 35 more facilities & services
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Multilingual staffExtra charge
  • 24-hour securityExtra charge
  • Air conditioning in public areas
  • Hotel safeExtra charge
  • Lift accessExtra charge
  • GymExtra charge
  • Newspapers
  • Luggage roomExtra charge
  • Clothes dryer
  • BBQ facilities
  • Grill/BBQ
  • Towels and bed linenExtra charge
  • Smoking areaExtra charge
  • Conference room
  • Meeting room: 1
  • PhotocopierExtra charge
  • Business centreExtra charge
  • Indoor freshwater pool: 1
  • Sun loungers
  • Parasols
  • TV lounge
  • Hot tubExtra charge
  • Spa centreExtra charge
  • Breakfast
  • Non-smoking establishmentExtra charge
  • Fitness
  • Bowling alleyExtra charge
  • Mini golfExtra charge
  • GolfExtra charge
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE NON SMOKINGSUITE • NON SMOKINGSUI.NM-1

    Photos are not available for this room type.

    Best Western Plus Victoria Inn & Suites

    SUITE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING BED NON SMOKINGJUNIOR SUITE • KING BED NON SMOKINGJSU.KG-NM

    Photos are not available for this room type.

    Best Western Plus Victoria Inn & Suites

    JUNIOR SUITE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Best Western Plus Victoria Inn & Suites

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDSRoom • TWO QUEEN BEDS • 1 Bedroom • 30 m²ROO.2Q
    Room TWO QUEEN BEDSPhoto unavailable5 photos

    Best Western Plus Victoria Inn & Suites

    Room TWO QUEEN BEDS

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q

    Room amenities

    • Ironing set
    • Wheelchair-accessible
    • Wi-fi
    • Wake-up service
    • Radio
    • Cable TV
    • Desk
    • Alarm clock
    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access
    • Microwave

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BEDSUI.H6-KG

    Photos are not available for this room type.

    Best Western Plus Victoria Inn & Suites

    SUITE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Best Western Plus Victoria Inn & Suites

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Best Western Plus Victoria Inn & Suites

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING BED NON SMOKINGRoom • KING BED NON SMOKING • 1 Bedroom • 33 m²ROO.KG-NM
    Room KING BED NON SMOKINGPhoto unavailable6 photos

    Best Western Plus Victoria Inn & Suites

    Room KING BED NON SMOKING

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG-NM

    Room amenities

    • Ironing set
    • Hairdryer
    • Direct dial telephone
    • Wake-up service
    • Wi-fi
    • Cable TV
    • Desk
    • Alarm clock
    • Radio
    • TV
    • Internet access

    Facilities with extra charge

    • Fridge
    • Microwave
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q

    Photos are not available for this room type.

    Best Western Plus Victoria Inn & Suites

    DOUBLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKING • 1 Bedroom • 30 m²SUI.KG-NM
    SUITE KING BED NON SMOKINGPhoto unavailable9 photos

    Best Western Plus Victoria Inn & Suites

    SUITE KING BED NON SMOKING

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Room amenities

    • Cable TV
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Internet access
    • Microwave
    • Ironing set
    • Living room: 1
    • Wheelchair-accessible
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Desk

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN

    Photos are not available for this room type.

    Best Western Plus Victoria Inn & Suites

    QUADRUPLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-2

    Photos are not available for this room type.

    Best Western Plus Victoria Inn & Suites

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    Best Western Plus Victoria Inn & Suites

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDS NON SMOKINGRoom • TWO QUEEN BEDS NON SMOKING • 1 Bedroom • 30 m²ROO.2Q-NM
    Room TWO QUEEN BEDS NON SMOKINGPhoto unavailable6 photos

    Best Western Plus Victoria Inn & Suites

    Room TWO QUEEN BEDS NON SMOKING

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q-NM

    Room amenities

    • Cable TV
    • Desk
    • Alarm clock
    • Wake-up service
    • Wi-fi
    • Ironing set
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Internet access

    Facilities with extra charge

    • Tea and coffee making facilities
    • Microwave
    • Fridge

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 33 m²SUI.KG
    SUITE KING SIZE BEDPhoto unavailable6 photos

    Best Western Plus Victoria Inn & Suites

    SUITE KING SIZE BED

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Single bed 80-130 width, Sofa bed, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Room amenities

    • Desk
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Internet access
    • Microwave
    • Ironing set
    • Living room: 1
    • Wheelchair-accessible
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Cable TV

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 30 m²SUI.KG-1
    SUITE KING SIZE BEDPhoto unavailable7 photos

    Best Western Plus Victoria Inn & Suites

    SUITE KING SIZE BED

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Single bed 80-130 width, Sofa bed, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Room amenities

    • Wi-fi
    • Wake-up service
    • Internet access
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Cable TV
    • Desk
    • Alarm clock
    • Microwave
    • Ironing set
    • Living room: 1

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Best Western Plus Victoria Inn & Suites

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Best Western Plus Victoria Inn & Suites

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Best Western Plus Victoria Inn & Suites

8.4
Excellent
438 Reviews
Cleanliness
8.6 /10
Service
8.8 /10
Comfort
8.6 /10
Condition
8.4 /10
Location
7.0 /10
Neighborhood
8.8 /10
Value
7.0 /10
Amenities
8.4 /10
100 reviews shown
8/10
Excellent
12 Jul 2026
Cheryl
Everything at the property was great. All of the staff were friendly and helpful with all requests.
Partner
10/10
Exceptional
29 Jun 2026
Charles
The room was very clean, Staff was very helpful when we asked about a couple of things. Mattress was comfortable and bedding was clean. Nice shower. A/C was cold. Easy parking. Coffee and breakfast was awesome, Biscuits were fluffy.
Family
8/10
Excellent
18 Jun 2026
Teri
Room a/c wasn’t on when we arrived. Took a while for room to cool down. Faucet in shower was broken and leaking. Seems like it would have been easily noticed if someone was checking the rooms before guests arrived. The room was clean. The hotel was clean.
Partner
8/10
Excellent
12 Jun 2026
Sophie
I had to come in one day early and a room was available. The staff very accommodating and helpful. I like the idea that they show what is available for breakfast.
Friends_and_family Family
8/10
Excellent
11 Jun 2026
Juliann
Room was a bit dusty and dated, but the staff were super friendly and helpful.
Family_with_children
10/10
Exceptional
10 May 2026
Bobby
The room was clean, and the bed and pillows were very comfortable. The staff was very courteous and pleasant.
Self
10/10
Exceptional
02 May 2026
nancy
Great parking, friendly helpful staff, clean rooms, terrific breakfast, working nice snelling gymn and convenient location. My favorite stay iin Victoria!👍
Self
8/10
Excellent
29 Apr 2026
Shelley
Hotel was great, but the pool was closed.
Self
2/10
Poor
21 Apr 2026
Alissa
Staff member attempted to assault me
Self
10/10
Exceptional
13 Apr 2026
nancy
BW in Victoria is great. Attentive friendly staff-fresh decent breakfast-clean rooms and safe parking lot. My third stay was great…will choose this hotel again, for sure!
Self
8/10
Excellent
12 Apr 2026
Robinel
The hotel recently added new carpet in the building. Very nice. However, after installation in our room, it was not vacuumed. There were minor items incomplete in the room: outlet covers missing, unfinished painting close to objects in ceiling, snack food left in drawers from previous tenant. I expect better cleaning in between clients at all hotels.
Partner
10/10
Exceptional
25 Mar 2026
Gabriel
Clean room and easy check in and check out
Partner
10/10
Exceptional
17 Mar 2026
Caressa
The room was very clean and the staff was extra friendly
10/10
Exceptional
07 Mar 2026
Dematrus
Love it
Partner
10/10
Exceptional
04 Mar 2026
Diana
My room was great and I got a really good nights sleep! Breakfast was good. I’d definitely stay there again!
Self
8/10
Excellent
04 Mar 2026
Andrea
The staff was very friendly and the room was clean.
Family
10/10
Exceptional
17 Feb 2026
Jimmy
Room was clean and staff was friendly.
10/10
Exceptional
11 Feb 2026
Mary
Amazing
8/10
Excellent
03 Feb 2026
Sonia
The bathroom is
10/10
Exceptional
02 Feb 2026
scott and julie
Staff was great
Room very clean
Leisure Family
10/10
Exceptional
15 Jan 2026
Angie
The room was clean, the employees were friendly. The mattress was soft.
Friends_and_family Family
10/10
Exceptional
31 Dec 2025
Rosie
Staff was so nice, room was clean and breakfast was filling
Friends_and_family Family
4/10
Poor
30 Dec 2025
Kimberley
The room was awful. Dusty. Carpet was terribly dirty.
Friends_and_family Family
8/10
Excellent
28 Dec 2025
Ismael
The room was good, checked in late due to a prior commitment. Bed was comfortable and the breakfast was very good, but eggs, bacon and sausage were an hour late. The shower could use a handheld shower wand. Will stay there again. Thank you.
10/10
Exceptional
15 Dec 2025
Sandra
The staff was very helpful and friendly. I'll most likely stay here again when visiting family.
Self
10/10
Exceptional
03 Dec 2025
Lori
Would book agian
10/10
Exceptional
10 Nov 2025
Chelsea
Yes
8/10
Excellent
26 Oct 2025
william
It was clean , convenient and comfortable..i slept great...will use this hotel from now on
Leisure Self
4/10
Poor
19 Oct 2025
Velma
We stayed here last weekend and loved our third floor room.
This time we were in 107 and only problem was bathroom area. The door only opened a fourth of the way, it would not stay closed either. The bath body wash was empty also.
The clerk made it seem like the hotel only provides the minimum required. The least required should have been a functional bathroom door. The room was clean and the fridge is nice and cold. 107 should not be rented till bathroom door is fixed. Otherwise, we have never had a bad experience staying here.
Leisure Family
10/10
Exceptional
12 Oct 2025
Velma
We always enjoy our stay here.
Leisure Family
8/10
Excellent
12 Oct 2025
Dave
everything was great.
Leisure Partner
10/10
Exceptional
08 Sep 2025
Claudia
I always stay here and I love the customer service. Always friendly and helpful.
Leisure
10/10
Exceptional
24 Aug 2025
Gary
All was good
Leisure Self
6/10
Pleasant
26 Jul 2025
Sharon
It was clean.
The anemities dhould be checked each time the room is clean, especially when there is s late check-in
Business_and_leisure
8/10
Excellent
30 Jun 2025
JAMES
Property is showing signs of neglect and poor maintenance
Leisure Family
10/10
Exceptional
29 Jun 2025
David

5 day stay

Visited family member in Victoria. This was perfect location for our activities. Staff is courteous, friendly and professional. Stayed 5 nights, our room was checked each day. Breakfast was good, nice pool, bed comfortable.
Friends_and_family Family
10/10
Exceptional
16 Jun 2025
Arnez
My family stayed at this location a few times and this property meets expectations for the price we pay.
Leisure Self
10/10
Exceptional
12 Jun 2025
Deborah
The stay was nice. Carpet needs replacing and bathroom wasnt swept.
Friends_and_family Family
10/10
Exceptional
30 May 2025
Amy
This Hotel was very nice, bed was a little too used, but they took really good care of us
Friends_and_family Friends
10/10
Exceptional
27 May 2025
john
Staff was very accommodating we arrived early and they allowed us to check early. Really helped us out. Thank yall.
Leisure Family
10/10
Exceptional
26 May 2025
Judy

Bathroom issue

The conditioner dispenser was empty and I requested for more. Housekeeping came by but the very next day it was out again. So I’m not sure what the issue was but there wasn’t any conditioner in there that I was able to use once again. Other than that my stay was fine.
Friends_and_family Family
6/10
Pleasant
17 May 2025
Griselda
Check in was quick, but the hallway leading to the room smell like fresh cigarettes. When I went into the room smell was gone but it didn’t seem as clean since I could see dirt, hair strands and foot prints in the restroom. Restroom door did not lock but a plus in the room the vent did work.
Leisure Family
8/10
Excellent
14 May 2025
Cheryl
Unable to access TV system
Leisure Partner
4/10
Poor
22 Apr 2025
Florin

Run away

Gym equipment outdated. Carpet old smells moldy little cockroaches everywhere in the room.
Friends_and_family Family
4/10
Poor
17 Apr 2025
Jeffrey
The shower in my room did not work, and the bath in general was in need of repair.
Breakfast ended at 8AM, which seems early
Leisure Self
10/10
Exceptional
19 Mar 2025
Jason
Great and chill
Business
2/10
Poor
17 Mar 2025
Michael
Hotel HR Director/Hotel Admin should be fired. He did not notify that breakfast closed early on Sundays. He rudely kicked customers out of the breakfast lounge. When questioned he became irate and argumentative towards the customers. The sign said it closed at 10 and he closed it at 9. When asked about the time it was taken down. He told customers that were questioning the sudden time change, he said he didn't need to notify anyone. He threatened to call the cops and told a woman and her daughter that they were being kicked out and he was forcibly canceling their room. With her daughter standing there watching. When the female customer asked him if he knew why they were there, he responded that he didn't care and that their room was now canceled. We will never come back to this hotel and I will be posting what happened everywhere I possibly can. He needs to be fired and removed from your facility
Friends_and_family Family
4/10
Poor
02 Mar 2025
Larry
The property is very old and outdated. The carpets are stained and the room had dirty tissues behind the tv and crumbs between the bed and nightstand. The room smelled heavily of cigarette smoke all night and morning. The bed was very soft and uncomfortable. I do not recommend this hotel.
Leisure Partner
6/10
Pleasant
18 Feb 2025
Aidee
squeaky floors
Leisure Family
8/10
Excellent
09 Feb 2025
Nancy

Good place to stay in Victoria.

Great service, but not the cleanest room…ie-small wads of toilet paper in corners and along the bathroom door thresh hold. Also a dirty wash cloth hanging on the shower rod on my first night( i hadn't used the restroom at all yet!). Carpet very old…needs to be replaced or really deep cleaned.
Friends_and_family Friends
8/10
Excellent
28 Dec 2024
Patrick
They need to fix the problem with their new TVs as mine would never work after I would shut it off and turn it back on.
Leisure Self
6/10
Pleasant
28 Dec 2024
Arthur
Problems with TV (they said they had just replaced the tv's). Don't understand the limited hours for breakfast, and selection was low/missing. The changed \"free breakfast\" and service on Holiday, which should of been part of the booking process. I probably would gone somewhere else. I wish I did.
Leisure Family
10/10
Exceptional
27 Dec 2024
Rodney
I stayed in this property 10 years ago also. That experience was so good that I returned. Again it was very convenient to wherever you needed to go in Victoria. Also 1-2 blocks from 2-3 restaurants & various shops including Target. A bit dated and in need of updating but very comfortable & clean.
Business_and_leisure Partner
4/10
Poor
24 Nov 2024
Cheryl
Property was clean and neat
6/10
Pleasant
18 Nov 2024
Anned

I would not go back

This hotel is quite old, and while I would like to say everything was great, that was not the case. My experience began on a sour note with the front desk. The clerk was not friendly or inviting; in fact, she was quite rude when welcoming me. Rather than acknowledging my greeting of \"good afternoon\" and asking how I was, she simply demanded that I state how she could help me. I usually don't leave bad reviews, but this interaction left a poor impression. I understand I arrived 30 minutes before check-in, but her response felt unnecessary.

Although the atmosphere improved later, the initial impression was disappointing. The hotel, while seemingly well-kept, showed its age with areas that were not clean. Our sheets had unsightly stains, the shower was moldy, and the floors were dirty. On a positive note, the location was excellent, and there was good parking available.
Friends_and_family Family
10/10
Exceptional
15 Nov 2024
kurt
Nice area
Leisure
10/10
Exceptional
09 Nov 2024
Fernando
Nice and excellent people
Leisure
8/10
Excellent
20 Oct 2024
LeighAnn
Clean but outdated compared to other hotels in the area. Entry of the hotel very cluttered and not tidy in appearance.
Leisure Family
10/10
Exceptional
20 Oct 2024
Lillian
Great stay. Perfect location. Staff were wonderful, day and evening both. Very nice and respectful guys.
Partner
10/10
Exceptional
12 Oct 2024
Darion
Easy check in and nice rooms
Leisure Family
10/10
Exceptional
10 Oct 2024
Nick
Good stay.
10/10
Exceptional
29 Sep 2024
Constance
I love staying here everyone is so friendly nice clean rooms
Business Friends
4/10
Poor
22 Sep 2024
Blanca
Staff was great but no breaskfast on Sunday, poor cleanliness in the room, and noise in the room coming from restroom.
Friends_and_family Friends
10/10
Exceptional
21 Sep 2024
Heather
Beds were so comfortable, staff was very friendly.
Leisure Family
10/10
Exceptional
05 Aug 2024
Dina
Nice hotel. Clean and conveniently located for what we needed. Staff is friendly and courteous.
Leisure
4/10
Poor
23 Jul 2024
jhimmy
property was very dingy, carpets look pretty old. rooms smelled very stuffy
Leisure Family
10/10
Exceptional
14 Jul 2024
michael

Great hitel

Great hotel with clean rooms
Friends_and_family Friends
6/10
Pleasant
05 Jul 2024
Rosa
The breakfast was very limited. The toilets were different and could not flush twice without having to wait for a while.
Leisure Partner
10/10
Exceptional
22 Jun 2024
Kris
…
10/10
Exceptional
05 Jun 2024
Beth
The room had a musty smell at first from air not circulating much, but after running a/c a bit it went away.
Business_and_leisure Partner
10/10
Exceptional
15 May 2024
Tonya
We liked that it was quiet, convenient on/off freeway accessibility.
The only negative was breakfast ended at 8 a.m.? In all the hotels I've been at weekdays it has at least gone until 9/9:30. Even McDonalds ends at 10:30!
Otherwise great stay!
10/10
Exceptional
05 May 2024
Jessica

Pretty nice

Clean room, had a weird smell to it but I find that at a lot of hotels honestly. Can hear through the walls as well. Whoever was above me, I could hear them walking. Other than that, very clean and affordable. Easy checkin. And out
Friends_and_family Family
10/10
Exceptional
27 Apr 2024
Arthur

Clean

Clean and friendly, good breakfast.
Partner
8/10
Excellent
25 Apr 2024
Pamela
Nice. Would stay here again
Leisure Friends
8/10
Excellent
24 Apr 2024
gary
Friendly and helpful staff.
Leisure Partner
8/10
Excellent
17 Apr 2024
Billy
Easy access
Business_and_leisure Family
8/10
Excellent
15 Apr 2024
David
This property had good service and the staff was every helpfull.
Leisure Partner
4/10
Poor
09 Apr 2024
Nicole
The price for the rooms does not match the quality. Rooms were just okay visually, beds were comfy but bed skirts were dirty/stained. Carpet was gross and bathtub was dirty. Hot tub doesn’t get hot. Check out was so-so, still waiting on charges to be corrected. Definitely not as good as other reviews stated and would not stay here again especially for the cost.
Business Friends
2/10
Poor
08 Apr 2024
Gattis

WORST EXPERIENCE EVER AT A HOTEL CHAIN

We called prior to booking to confirm the pool and hot tub both worked and were told it did. We arrived only to be told it didn't. They then dug out bricks from the pool and turned on hot tub and after 4 or so hours it was warm enough to get in it. Unfortunately, that was the last time they turned it on during our entire stay. They cooked about $3 worth of breakfast each morning and their staff ate it all by well before 8am so never got to enjoy that either. By far worst hotel stay ever! DO NOT RECOMMEND!
Business
10/10
Exceptional
03 Apr 2024
Michael
We stay here everytime we come to Victoria.
Leisure Partner
8/10
Excellent
12 Mar 2024
Robert
We arrived too late for breakfast one morning, but Patsy found us muffins to take back to our room. She was so nice and helpful. Said she’d been working at the hotel for 18 years!
Leisure Family
4/10
Poor
02 Mar 2024
Adelita
One towel was dirty, another was worn thin in spots. Phone didn’t work. People above us were so noisy both nights. Someone even went to join the second night.
Business Family
8/10
Excellent
01 Mar 2024
Margaret
Hotel was clean and room was comfortable. During weekday breakfast is only served until 800 am. We didn’t know about it, went at 815 and it was all put away.. very disappointing
Partner
10/10
Exceptional
28 Jan 2024
Abel
Everything
Business_and_leisure
10/10
Exceptional
08 Jan 2024
Shawn

Great stay

Great stay, staff was very pleasant. Breakfast was one of the best I've had. Only complaint which is not Hotels fault would be a bad chemical smell from the area.
Friends_and_family Family
8/10
Excellent
07 Jan 2024
June

I would stay again!!

Rooms were spacious and clean and the front desk staff and breakfast area lady were all very friendly and helpful. I am a light sleeper and the rooms were pretty soundproof.
Friends_and_family Family
10/10
Exceptional
31 Dec 2023
Dr. Roger
The areas of remodel seemed sloppy. The laminate flooring was not secured to the floor. The shower enclosure poorly installed the bedding didn’t fit the bed. The Christmas stuff was dusty and old. The breakfast was not sufficient for the crowd. Overall, Not a good experience.
Leisure Partner
6/10
Pleasant
16 Dec 2023
Robert
Needs upgraded. Breakfast was great. Lobby Entrance was nice. Room smelled bad on entry. Wifi was a little in and out.
Business Self
2/10
Poor
29 Nov 2023
Lori
We had 3 rooms. One room had hair all over the toilet seat, 2nd room the toilet ran all night and the bathroom door wouldn't close, 3rd room had a big cockroach on the floor. All 3 rooms smelled like feet. Carpet in rooms and on the open stairwell stairs was filthy. Will not stay at a BW Plus ever again.
Business
10/10
Exceptional
24 Nov 2023
John
Great little property, friendly staff, clean rooms. We enjoyed our 3 days here. Daily breakfast is a bonus.
Leisure Family
10/10
Exceptional
19 Nov 2023
Caren
The staff were awesome and so very helpful and friendly ! I loved the decor and the staircase
Leisure
8/10
Excellent
31 Oct 2023
gilberto

Business Stay

Room 316 was spacious and quiet. Two things that I notice and I am not a picky guest. The pillows were too soft for me, and the carpet wasn't cleaned enough. Other than that, I will return. Breakfast was good and the coffee selection was awesome!
Business
10/10
Exceptional
19 Oct 2023
Joyce
We did enjoy out stay with at Best Western Plus in Victoria.
Location was great to meet up with our family.
We are returning again this Friday Oct 20.
Friends_and_family Family
10/10
Exceptional
16 Oct 2023
Cheryl
We have stayed at this property on the past. The staff is very friendly and accommodating.
Leisure Family
10/10
Exceptional
14 Oct 2023
Frank
I read some of the reviews on this site... I do understand the comment on the flood light in the parking light some- one wrote about and while the place is clean, there is an odor and the is showing it's age. So, the big question is, would I come back and stay here... yes, I would.
8/10
Excellent
17 Sep 2023
Tracy
Very clean quiet
Leisure Family
10/10
Exceptional
26 Aug 2023
George
Nice Hotel!
6/10
Pleasant
16 Aug 2023
Paige
Everyone was nice especially at breakfast. But the grounds had trash around laying and the pool had trash in the pool.
Leisure Family_with_children
10/10
Exceptional
26 Jun 2023
danny

Great stay

The only negative thing I could say, the shower soap dispenser was very low and hard too use. I just used the sink soap bar no biggie.
Partner
10/10
Exceptional
26 Jun 2023
George
It was great.
Friends_and_family Friends

Location & surroundings

Best Western Plus Victoria Inn & Suites
8106 NE Zac Lentz Pkwy, Victoria, United States

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Best Western Plus Victoria Inn & Suites

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