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City Express by Marriott Danville
Danville - VA · United States
1292 S Boston RoadView location
7.6/10Very good416 Reviews
Cleanliness8.4/10 8.4
Service8.8/10 8.8
Comfort7.8/10 7.8
Condition7.8/10 7.8
Neighborhood7.4/10 7.4
Amenities7.4/10 7.4
See all ratings- Business hotels
- Hotels with spa
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About City Express by Marriott Danville
This all-suite Danville, Virginia hotel offers guests comfortable surroundings, spacious rooms and an indoor pool with a relaxing whirlpool. ** Know Before You Go: Please note we do not rent to residents within a 55 mile radius of our hotel. **The Best Western Windsor Inn & Suites was built with both business and family travelers in mind.
Beautifully appointed guest suites offer comfortable surroundings with free in room high-speed internet, in-room single serve coffee maker, refrigerator, microwave, spacious work desk and a comfortable sitting area. Guests will find the hotel centrally located to the local attractions, universities and corporate centers in and around Danville, Virginia.
Hotel guests are a short drive from Averett University, Danville Science Center, Institute for Advanced Learning and Research, Danville Braves®, Birch Creek Motorsports, Virginia International Raceway (VIR), Hargrave Military Academy, Chatham Hall and South Boston Speedway.
The City Express by Marriott Danville is the only Danville hotel that offers an indoor pool with a relaxing whirlpool to enjoy all year round. Guests will also enjoy a complimentary healthy start breakfast.
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Meeting room space is available that can accommodate up to 30 people for group events, small meetings or training sessions. Make an online reservation today at the City Express by Marriott Danville in Danville, Virginia. Enjoy your stay.
With a stay at City Express by Marriott Danville in Danville, you'll be within a 15-minute drive of Caesars Virginia Casino and Cane Creek Shopping Center. This hotel is 0.8 mi (1.3 km) from Air Park Plaza and 0.8 mi (1.4 km) from Glenwood Park.
Make yourself at home in one of the 74 air-conditioned rooms featuring microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Conveniences include desks and irons/ironing boards, and housekeeping is provided once per stay. Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Smoking areas
Childcare
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
11:00 AM
Minimum check-in age
21
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
Professional property host/manager
Pets allowed
Maximum number of pets per room 1
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Only registered guests are allowed in the guestrooms.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Only bookings from non-local guests are accepted; guests whose residence is within 55 mi (88 km) of the property will not be allowed to check in
- Safety features at this property include a fire extinguisher
-
Minimal age
21
-
Optional fees
- Pet fee: USD 75 per accommodation, per stay
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Nearby attractions
Cane Creek Shopping Center
0.9 km / 0.6 mi
Air Park Plaza
1 km / 0.6 mi
Glenwood Park
1.2 km / 0.7 mi
Anglers Park
1.6 km / 1 mi
Danville's Riverwalk Trail
2.7 km / 1.7 mi
Legion Field
3.6 km / 2.2 mi
The Historic North Theatre
4.6 km / 2.9 mi
Campbell Street Park
4.8 km / 3 mi
Danvillian Gallery
5.1 km / 3.2 mi
Danville Museum of Fine Arts
6 km / 3.8 mi
Langhorne House
6.3 km / 3.9 mi
Camp Grove Recreation Center
6.5 km / 4.1 mi
White Rock Park
6.5 km / 4.1 mi
Danville Science Center
7 km / 4.4 mi
Goodyear Golf Club
7.1 km / 4.4 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 74
- Number of floors (main building): 3
- Suites: 74
- hotel
- American Express
- MasterCard
- Visa
- Sofa bed
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
Show 31 more facilities & services
- Check-out hour
- Wi-fiExtra charge
- Room serviceExtra charge
- Laundry serviceExtra charge
- Babysitting serviceExtra charge
- Multilingual staffExtra charge
- Air conditioning in public areas
- Smoke detector
- Hotel safeExtra charge
- Lift accessExtra charge
- Gym
- Luggage room
- Clothes dryer
- Towels and bed linenExtra charge
- Restaurant
- Smoking areaExtra charge
- Banquet hallExtra charge
- Conference room
- Meeting room: 1
- PhotocopierExtra charge
- Business centreExtra charge
- Indoor freshwater pool
- Steam bathExtra charge
- Hot tubExtra charge
- Spa centreExtra charge
- Breakfast
- Non-smoking establishmentExtra charge
- CanoeingExtra charge
- FitnessExtra charge
- Bowling alleyExtra charge
- Mini golfExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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SUITE NON SMOKINGSUITE • NON SMOKINGSUI.NM-3
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCity Express by Marriott Danville
SUITE NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: SUI.NM-3
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCity Express by Marriott Danville
DOUBLE Accessible KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCity Express by Marriott Danville
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCity Express by Marriott Danville
DOUBLE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCity Express by Marriott Danville
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE STANDARDSUITE • STANDARDSUI.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCity Express by Marriott Danville
SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SUI.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BEDSUI.H6-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCity Express by Marriott Danville
SUITE Accessible KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about City Express by Marriott Danville
100
reviews shown
Jaqueline
The rooms smell like dog pee there was brown stains all over the blankets. The pool was out of order. The coffee was pots were out of order in the elevators.. Their breakfast was almost nonexistent, milk, cereal, muffins, and orange juice that is it save your money and go to the Hilton.
Delany
Clean, cute town, dog friendly, only one elevator and was broken
Jeff
Staff was wonderful. Especially the young lady that checked us in upon arrival. Elevator was down told her my wife has COPD can't do stairs. Without hesitation she moved us to the first floor. Thanks
dataniel
Almost everything was good. The pool was under renovation.
Kenneth
Good bed and hot shower. Those are my key priorities. This place delivers on both of those. I had to unplug the mini fridge as it was super loud. Aside from that. No complaints. Quiet and well located near Virginia International Raceway.
Zandarie
The room was pretty decent. But the smell was not good. At one point it smelled like they may have had water damage. The mildew in the air. The carpet felt terrible. And the first night, no hot water.
Donna
Was surprised of the hotel's location. Plus parking lot was full of truckers. Next we were put in a room next to I quess was where they did the laundry. Noisy. Then when I got up in the middle of the night to go to the bathroom , I was met with a floor full of water, the water was leaking from the ceiling. Informed desk and they were able to move us to a different room. But it was a room that was next to an equipment room. So again more noise for the rest of the night. Unable to SLEEP ALL NIGHT.
But I do want you to know that the staff was nice and did the best they could.
But I do want you to know that the staff was nice and did the best they could.
Regina
AT THE TIME OF MY STAY THE POOL WAS NOT IN SERVICE.
Marsha
Very nice quit hotel. I enjoyed it very clean. And yes next time I go back I will be returning to this hotel. Very nice. The pool was not up and running. But I was OK with that. I dont swim. But the party I was with. Liked to swim. Other than that ot was great. The staff. GREAT 👍
Terri
Need more than one person working the front desk at night.
Kim
Thank you so much for this day it was my mother's birthday and we really enjoyed it the hotel was clean tidy and the food was amazing thank you for all of that and much more
Joe
Plenty of parking spaces
Jeffrey
Nice facility and rooms, breakfast staff was very helpful and food was typical and good. We arrived at 3:15 and room was not ready - had to wait 40 minutes. Minor issues like no shower soap, leaky bathroom faucet. Overall a good value
Rebecca
Rooms decent nothing fancy good for overnight stay
Joan
Breakfast was great! Room was definitely clean!
Only down side was parking. We went to the Casino concert and got back to the Hotel at 11:45pm. No spaces were available in the front of building, therefore we went around the back. As seniors we did not want to park in the rear because there were folks hanging out, drinking on premises! I did not feel safe to even try to park and walk to the building!
Such behavior should not be tolerated! We finally decided to park near the trucks at the mailbox. In other words, we made ourselves and parking space in the front of the building. We did report this issue to the night clerk at the desk.
Thankfully this morning the car was safe.
Only down side was parking. We went to the Casino concert and got back to the Hotel at 11:45pm. No spaces were available in the front of building, therefore we went around the back. As seniors we did not want to park in the rear because there were folks hanging out, drinking on premises! I did not feel safe to even try to park and walk to the building!
Such behavior should not be tolerated! We finally decided to park near the trucks at the mailbox. In other words, we made ourselves and parking space in the front of the building. We did report this issue to the night clerk at the desk.
Thankfully this morning the car was safe.
Talvis
The customer service was outstanding
bret
They let us keep our bikes in the room
Darlene B
Re: Breakfast - Need to add bacon or sausge
Lee
Breakfest was good, excellent host, both nights during the stay the extetior lights were not turned on, felt unsafe. Was very disappointed that the pool was closed, was one of the main reasons for booking this property
Mike
Checked in at night no parking lot lights. Room had automatic blinds staff didn't know how to operate them, we figured it out. Hotel is under new owners so you have to expect some cosmetic issues. Other then that I would stay there again.
Ken
Very clean and nice
Martin
The good: Check-in was quick and efficient by a very nice associate. Room was clean.
The not so good: The door of the room had apparently been kicked as indicated by the damage at the point of the overnight door latch. The damage meant the latch was useless as the door easily pulled open with the latch engaged. There were no outlets on the nightstand for charging phones, etc., as is typical these days. The hotel has extremely deep soaking tubs that require a high step in and out. I can still do this, but less agile guests may find it a challenge and a slip/fall risk. The soap dispenser was also empty in the shower.
The not so good: The door of the room had apparently been kicked as indicated by the damage at the point of the overnight door latch. The damage meant the latch was useless as the door easily pulled open with the latch engaged. There were no outlets on the nightstand for charging phones, etc., as is typical these days. The hotel has extremely deep soaking tubs that require a high step in and out. I can still do this, but less agile guests may find it a challenge and a slip/fall risk. The soap dispenser was also empty in the shower.
Leo
the breakfast was nothing to write home about. not much variety.
Michael
5 star-the best for Danville, cost is reasonable.
Ellen
Clean rooms. Beds a little uncomfortable. Basic breakfast but I appreciated having it. Very nice staff at the desk and breakfast room
Nathan
I only have one very little complaint and it wasn't enough to stop me from staying an extra night while I could have gone to a different hotel instead. But Travelocity had the hotel listed as having a hot tub. Apparently this hotel was once another chain and got acquired by Marriott at some point and they had to remove the hot tub but Travelocity has never been updated to reflect that.
Just be aware if you were hoping for the hot tub amenity.
Just be aware if you were hoping for the hot tub amenity.
Samantha
The manager Roger was so nice, he made our stay great
Robert
No hot water in shower
Ramona
Excellent
Richard
The staff was friendly but the free breakfast was very limited and my stay was for five days and my room was never cleaned and I only received fresh towels when I happened the see a member of the cleaning staff and asked for the towels.
Sheena
Yes
Robert
It was a great stay and clean plus they have indoor pool plus fitness room . Not a far drive to get food or stores
Robert
staff were very professional.
Mary
Convenient location. Nice, helpful staff. Comfortable bed. Plenty of parking.
Anne
The hot tub was filled in and a carpet and chairs were put in which they should not advertise there is a hot tub at their hotel.
Indoor pool was freezing
Indoor pool was freezing
jacqueline
Love It.
Karl
Staff was very friendly and helpful
Joyce
Yes
Sheree
Elevator did not work. Has to walk back and die rhe the 3 rd floor… staff wansnt at desk… breakfast was cold and did not taste fresh
Sammy
Wasn't informed there were a water problem. No breakfast, i only get rooms with breakfast. Toilet seat in room 106 was loose
Alicia
N/a
richard
Right off the highway-our room was highway side- a bit of noise from TT going by.
Jay
Breakfast was egg or cereal, no potatoes, no meat selection. No coffee maker in the room.
Darin
This hotel shouldn’t even be open currently, or at minimum they should disclose the ongoing construction, boxes piled in the entry way, pool area closed, no lamps or lighting besides the main light by the door in the room, howling water pipes when you shower, and flooring that looks like it’s from the 1980s. I understand not every hotel is high end, but this one should never be listed as a 3-star hotel without improvements being made on the interior and disclosures to customers while they are being made. I won’t be returning to this location.
Joseph
Room was in decent shape, the bed was not the most comfortable, appears that they are preparing for significant maintenence repairs.
Kimberly
Parking lot was dark and did not feel safe. Staff was courteous. Overall the hotel was nice and quiet with a comfortable room.
Michael
The room seem to be in good order but there was a water leak from the above room.
Douglas
Our room was clean and spacious. The bed was a bit firmer than we liked, but ok. A couple of suggestions: it would be great to have a bar or handle to hold onto when getting out of the shower as the side is tall; also, a lot of light comes ib through the window at night. Perhaps this is easily rectified?
Sandra
Yes
Josee
The room was clean and very spacious. Check in quick, easy parking, quiet area
Latina
The pool was not working the one that was helping in the kitchen was disrespectful the one at the front was greet the we thought we had more in the room it was bad
John
Room was quiet and clean. No fitness facilities and everything just seemed very average. Definitely needs some updating to both the building and facilities.
Patricia
Yes, the food was good, however, they had only one handicap room. We actually needed two rooms.
Venkata Raghava Raju
Good
Linda
Internet was fast. Breakfast was very good
Tim
Doing maintenance during our stay
John
Good
Jackie
Great place to stay. Near places to eat & the highways.
Bardon
I loved everything about the place except for 2 things - there was no room cleaning or fresh linen/towels on Saturday and Sunday/Monday morning This sucks when you're outside working at the VIR Raceway from 0700 to 1900 in the heat and you need to take a the shower before bed; and on the first 2 morning that I tried to eat, there was almost nothing left by 0700, and the servers remained empty. It appeared that most of the people that I saw were taking double the normal amount and using it to pack their lunches and fill their thermos bottles..
Jon
Very bad
Joel
Clean and quiet.
Bruce
The staff was the difference
Michael
Affordable, and friendly staff.
Kim
Checked in at 10pm. No one at front desk. Waited for 5 minutes for someone to show. Room was offensively musty smelling. Asked for another room- musty also. Was only one available. Room was very basic. No shampoo or hair dryer. I have stayed here in the past few years. Not anymore. It’s a one star hotel at the price of a better hotel.
Elodia
Very clean room. Quiet even tho it was full. Had nice pool. Friendly staff a very nice breakfast bar. Parking was good and had a few restaurants nearby.
Shannon
Worst Overnight Stay Ever
I was extremely disappointed with my stay. Our bathroom had dirty hand towels and only one bath towel. The bed sheets were disgusting and clearly had not been changed from the previous guests. This is completely unacceptable, especially for the price I paid. I would not recommend this hotel to anyone.
I was extremely disappointed with my stay. Our bathroom had dirty hand towels and only one bath towel. The bed sheets were disgusting and clearly had not been changed from the previous guests. This is completely unacceptable, especially for the price I paid. I would not recommend this hotel to anyone.
Juanita
One of the best places to stay
Other than the couch and chair mostly the couch was not clean in my room but overall my stay at the best western Windsor was great we most definitely will recommend it, and thank you to the staff very friendly
Scott
Clean and perfect for our stay
Richard
The stay was fine. When I arrived they could not run my card so we spent about fourty minutes trying to check in. The card that was used was not my card so they could not run it. The room which was paid for in advance was NOT paid to the hotel so I wound up charging it on my card and HOPING I get a refund for the money that was taken out of my account!
HEIDI
Rested welll
Allison
Hotel is 5 miles from Caesar Casino not 4 minutes away. Definitely needed a vehicle.
Adrienne
It offered and gave me exactly what was needed, I checked out of the quality inn, came there, it was much much better...service as well
Ray
Good
Dwight
Just there for a night
Ken
the staff was one of, if not the most cordial and helpful group of people I have dealt with. Excellent customer service.
Netra
The room was clean but the beds are FIRM.
Jason
Excellent staff. Polite and professional
Regina
The television was not working properly other than that everything was fine.
lynnell
We enjoyed the room for the most part. It was clean and spacious for the cost. There seems to be mold at the top of the shower in room 221. The breakfast could be better. The lobby is nice. Parking is plentiful.
John
Everything was excellent Except for breakfast.
By 815am out of bagels 2 muffins 3 slices of bacon and 2 apples and simulated egg rounds . Waffles ok
By 815am out of bagels 2 muffins 3 slices of bacon and 2 apples and simulated egg rounds . Waffles ok
Sheron
A good stay!
My stay was good, the room were clean, there is only few problems I have is the gap under the door is very wide and there is only one hook to hang towels in the bathroom, other than that, I would stay here again.
Kim
Blackout shades replace curtains. Keeps room dark. Quiet. Decent place but a bit overpriced for what you get-
Felica
Pool was down during our stay kids were disappointed. But overall great time
Monian
The hotel had an unpleasant odor. The faucet in the tub would not shut off completely— dripped all night. Hotel needs a renovation.
Melinda
The only reason i booked this hotel and this room, is because it said it had a jetted tub. When we asked the front desk, they said had no rooms with jetted tubs. I feel like i paid way too much money on one night for it not to be what was advertised
ALEXANDER
Awesome besides I had a bathroom leak
evelyn
Great experience
Carol
I was unable to stay at the location due to policies regarding being from a place and staying at the hotel. Told the general manager that I don't currently stay in Danville I am just from Danville was not accepted. However they worked with expedia to get me a refund so I am thankful for that.
Nadine
The staff was courteous and very helpful
Lisa
Would not let me check in because we were out of power and they said I lived too close
Everett
Let me start with what went well.. very clean, staff was friendly and a hot breakfast was nice. What didn't go well ... the bed was atrocious. The head was lower than the feet and there was such a dip in the middle you literally rolled together. Terrible nights sleep and a very sore back 😪
When I told the staff they said \" Oh yeah the last guy yo stay in room 304 said the same thing about that bed, thanks for bringing it to our attention\" So they wrre aware and didn't do a thing about it. Was hardly worth the money we spent.
When I told the staff they said \" Oh yeah the last guy yo stay in room 304 said the same thing about that bed, thanks for bringing it to our attention\" So they wrre aware and didn't do a thing about it. Was hardly worth the money we spent.
Briana
Great stay
The stay at Best Western is always good. However, this is the second visit where there were no dollies to take your luggage to the room. Therefore several trips were needed to get things from the car to the room. Also, the hotel doesn't use trash bags in the trashcans inside of the rooms. They said it was done on purpose, which I guess is their decision. It could cause a mess, especially if you have a child in diapers/pullups. Otherwise the room was satisfactory as always.
Mark
Good job, easy.
Kattie
gap on the bottom of the door was to large, didnt feel safe
Christopher
Met our needs. Second time here and both times breakfast items cold and not refilled. second time did not see anyone attending the breakfast line either morning.
Verified traveler
The locks for one of the rooms did not work. There appeared to be mold coming through the ceilings.
Water was ponding in one corner of a bathroom sink.
A dead roach was left on the floor in a room.
The bed linens had stains.
The staff was nice.
Water was ponding in one corner of a bathroom sink.
A dead roach was left on the floor in a room.
The bed linens had stains.
The staff was nice.
iman-kai
Staff was sooooo good! Pool water was cloudy and the elevator didn’t work so we had to carry all luggage up the stairs. Staff did do their best to get us onto the lowest floor.
Ronald
Made a last minute reservation, accommodations met our needs.
aimee
We chose to stay at this location and cancel our existing reservation at the Hampton inn because this location offered a larger room with two tvs so my son could play his game system while I watch tv. However, our room was not equipped with two tvs as stated and they were unable to move us to a room that did after telling us they would and bringing all of our things back down to the lobby. The front desk was unable to tell us about the issue because the phone in our room did not work. Our room was also uncomfortably warm which didn’t improve after the ac ran for a few hours and it got dark as we had hoped. I had already had my autistic son settled by the time I realized that it wasn’t going to cool down enough to be comfortable or else I would have asked for a move. I chose to sweat and toss and turned all night rather than disrupt his routine because his behavior can be unpredictable and disruptive when that happens.The hot breakfast options weren’t great.The eggs had a weird texture and the potatoes were hard…possibly undercooked. We didn’t go hungry since they also offered continental options. The staff we did encounter were friendly. Arionna did try to fix the tv issue, but I guess there was nothing to be done. There weren’t any musty smells and everything seemed clean. It was just a lousy sleep after traveling all day and having another day of travel ahead of us.
Michael
The rooms were impeccably clean
Location & surroundings
City Express by Marriott Danville
1292 S Boston Road, Danville, United States
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City Express by Marriott Danville
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