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Best Western La Grande Hacienda
Cherokee - IA · United States
1401 N 2nd StreetView location
7.8/10Very good408 Reviews
Cleanliness7.8/10 7.8
Service8.4/10 8.4
Comfort8.0/10 8.0
Condition7.4/10 7.4
Location7.6/10 7.6
Neighborhood8.4/10 8.4
Value7.4/10 7.4
Amenities7.2/10 7.2
See all ratings- Business hotels
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Best Western La Grande Hacienda
Discover historic Cherokee, Iowa while staying at this charming, hacienda-style hotel just minutes from the Cherokee Historic District and the Sanford Museum.
Conveniently located off northwestern Iowa's Highways 3 and 59, the Best Western La Grande Hacienda is the perfect home away from home for the business and leisure traveler alike.
Experience the area's rich history with a stroll through the Cherokee Historic District, featuring the Sanford Museum and Planetarium and the restored Railroad Depot. Enjoy an afternoon on the links at the Cherokee, Aurelia and Quimby Golf Courses.
Or just relax at this Cherokee hotel while enjoying special events like the Cherokee PRCA Rodeo, the Rosemary Claussen Center for Performing Arts and the Cherokee Jazz and Blues Festival.
Show less
Whether you are in town for a wedding or a work event, this hotel offers easy access to nearby towns including Aurelia, Larrabee, Holstein and Quimby, and the universities of Storm Lake, Iowa and Buena Vista.
A convenient hub for business travelers, the Best Western La Grande Hacienda is just minutes from the Western Iowa Tech Community College and Convention Center, the Cherokee Regional Medical Center, the Cherokee Mental Health Institute and Tyson® Foods.
The property boasts 55 well-appointed guest rooms, each featuring cable TV and Wi-Fi. Start the day with a complimentary full breakfast and spend the evening at one of our local restaurants. Contact the Best Western La Grande Hacienda today and experience our award-winning customer service.
Our friendly staff members are ready to ensure an unforgettable experience in Cherokee, Iowa!
With a stay at Best Western La Grande Hacienda in Cherokee, you'll be within a 5-minute drive of Western Iowa Technical Community College and Central Park. This hotel is 1 mi (1.6 km) from Cherokee Regional Clinics and 1.1 mi (1.8 km) from Sanford Museum & Planetarium.
Make yourself at home in one of the 55 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Conveniences include complimentary newspapers and microwaves, as well as phones with free local calls. Featured amenities include a business center, express check-in, and express check-out. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Entertainment
Non-smoking
Business facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
7:00 AM
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Professional property host/manager
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Important information
-
You need to know
- Pool access available from 8:00 AM to 10:00 PM.
- Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards
- Safety features at this property include a fire extinguisher
- This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
-
Minimal age
18
-
Spoken Language
English
Nearby attractions
Western Iowa Technical Community College
0.6 km / 0.4 mi
Cherokee Regional Clinics
1.4 km / 0.8 mi
Central Park
1.4 km / 0.9 mi
Sanford Museum & Planetarium
1.9 km / 1.2 mi
Sanford Lane Park
1.9 km / 1.2 mi
Gillette Park
2 km / 1.2 mi
Cherokee City Hall
2 km / 1.2 mi
Poulson Park
2.1 km / 1.3 mi
Cherokee Public Library
2.1 km / 1.3 mi
Cherokee Depot
2.1 km / 1.3 mi
Spring Lake Disc Golf Course
2.5 km / 1.6 mi
Wescott Park
2.5 km / 1.6 mi
Spring Lake Park
3.1 km / 1.9 mi
Spring Lake
3.1 km / 1.9 mi
Cherokee Golf and Country Club
3.2 km / 2 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 55
- Number of floors (main building): 2
- Suites
- hotel
- Small pets allowed (under 5 kg)Extra charge
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Room serviceExtra charge
Show 12 more facilities & services
- Laundry serviceExtra charge
- Lift accessExtra charge
- Terrace
- Newspapers
- Restaurant
- PhotocopierExtra charge
- Business centreExtra charge
- Indoor freshwater pool
- TV lounge
- Spa centre
- Breakfast
- Non-smoking establishmentExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
HB
Half Board
Usually includes breakfast and one additional meal.
RO
Room Only
Accommodation only. Meals are usually not included.
FB
Full Board
Usually includes breakfast, lunch, and dinner.
AI
All Inclusive
Meals and selected drinks/services may be included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
DOUBLE NON SMOKINGDOUBLE • NON SMOKING • 1 BedroomDBL.NM-10
Room overview
Non-smoking room- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western La Grande Hacienda
DOUBLE NON SMOKING
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.NM-10
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKING • 1 BedroomQUA.NM-10
Room overview
Non-smoking room- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- QUADRUPLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western La Grande Hacienda
QUADRUPLE NON SMOKING
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- QUADRUPLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: QUA.NM-10
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western La Grande Hacienda
DOUBLE Accessible-Two Queen Beds
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE AccessibleDOUBLE • Accessible • 1 BedroomDBL.H6-10
Room overview
Non-smoking room- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western La Grande Hacienda
DOUBLE Accessible
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-10
Room amenities
- Wheelchair-accessible
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western La Grande Hacienda
DOUBLE Accessible KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western La Grande Hacienda
DOUBLE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western La Grande Hacienda
QUADRUPLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: QUA.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western La Grande Hacienda
DOUBLE TWO QUEEN BEDS NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western La Grande Hacienda
QUADRUPLE Accessible-Queen Size Bed
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Room code: QUA.H6-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE AccessibleQUADRUPLE • Accessible • 1 BedroomQUA.H6-10
Room overview
Non-smoking room- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- QUADRUPLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western La Grande Hacienda
QUADRUPLE Accessible
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- QUADRUPLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: QUA.H6-10
Room amenities
- Wi-fi
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western La Grande Hacienda
QUADRUPLE QUEEN BED NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: QUA.NM-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western La Grande Hacienda
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western La Grande Hacienda
DOUBLE KING BED NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE NON SMOKINGDOUBLE • NON SMOKING • 1 BedroomDBL.NM-6
Room overview
Non-smoking room- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western La Grande Hacienda
DOUBLE NON SMOKING
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.NM-6
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Best Western La Grande Hacienda
100
reviews shown
keith
I used Hotels.com, still took me 10 min to check in. Desk person was extremely nice but I struggled with the indian accent.Room was decent, the decor was fine but the hallway smelled like food. The roadway sign was on the ground which made it hard to find the hotel. For the price, was ok but I think if they spent a little money on the outside of the property it would help
Sherry
Clean room. Ample parking. Easy to find.
Denis
On arrival the immediate surroundings are off-putting, shabby and run down. The Hotel itself not so. Best Western sign is missing (wind storm damage). Room was up to date and clean. Did not take advantage of breakfast. WiFi was good.
Teri
The property needs updating.
The smell was not pleasant
The smell was not pleasant
Neal
The staff are friendly and the rooms were comfortable. The breakfast was so-so. Eggs and sausage were not hot, barely warm - didn't seem to matter what time we went.
Barbara
The breakfast was amazing! Lots to choose from.
Mary
It was a one night stay. It isn't fancy but it had a good bed, microwave, fridge and coffee in the morning so it works.
Lynette
Great staff wonderful breakfast, rooms very clean I would go back any day.
Jen
This BW needs a facelift. It’s dated, dingy, and a bit musty. Rooms were clean, but water pressure was horrible. A/c sounded like it was angry and would freeze up. Overall, ok for a nights stay if you’re not looking for more than average.
Paige
Room was large & clean. We didn't use the pool, but it looked nice. Shower pressure was great, but sink water pressure was very inadequate. Would stay again though.
Kathy
Good location and helpful staff.
Ryan
Dated hotel. Check in was slow. Ok stay. Really should be $79 but it was 100.
Meagan
Breakfast started too late for us to enjoy before we needed to head out, but you get what you pay for here. Our room smelled very moldy and musty. Could tell the fridge had leaked and end table was ruined, but they didn't replace. Needs a deep clean. We arrived late and staff wasn't at desk. Had to call and they were with a large loud group hanging out in the breakfast room. Parking is small. Thankful we only needed to stay a couple hours to sleep and get ready in the morning.
Ellie
Clean room
Kelly
Breakfast not great, the first day it was dry. The pool would have been nice If it was heated, but it is not. Rooms were clean as could be. Hotel is very old, needs to be updated but for a quick weekend moderately priced it was ok
Steven
Room & facility is really dated. Breakfast choices were limited and only 2 vehicles in lot early on 2-23 is indicative of others not staying here.
Amy
Very clean and the mattress was comfortable.
Michael
Was clean,and folks were friendly.
Joyce
Friendly staff, and clean room. Sam was very helpful and wanted to make sure our stay was everything we expected. This was my third stay at this hotel over the past several years and have always had a great experience.
Lena
Nice location very friendly staff
Chelsea
Cold, unswimmable pool and extra charges for dirty towels. Will never stay there again.
Chad
Did not eat breakfast. Just generally run down. Not dirty, just old now. If I had to go back to the area I'd stay again, but out of necessity and not because I would want to.
Steven
Breakfast was very bad. Worst \"eggs\" ever, if you eant to call them that. Coffee no good. Everything was pre-packaged junked. Room was very stale smelling. Could have been from the pool, not sure. Shampoo and body soap dispenser were empty.
Gayle
Parking convenient. Staff helpful. Comfy furniture in room. Good flexible lighting. Easy to find something to watch on TV.
Had to adjust fridge setting, to preserve my meds and refreeze my ice packs. (I learned that after last time I stayed here.) Had to turn on room heat - it was COLD!
Had to adjust fridge setting, to preserve my meds and refreeze my ice packs. (I learned that after last time I stayed here.) Had to turn on room heat - it was COLD!
Aaron
Building is old, it was partially renovated at some point but even that is showing wear. Surfaces aren't cleaned regularly, probably because rooms aren't used often. It's a place to sleep at night but don't expect luxury. Probably the best option in Cherokee though.
Ann
The hotel is old and tired and needs a huge facelift. The breakfast was poor.
Calder
Staff is very nice, room was clean
Steven
In need of updating
Calder
Not much to choose from breakfast.5/10 for breakfast It was ok! Bed was clean, bathrooms and hallways could be cleaner 7/10 for cleanliness . Staff was very friendly and courteous. 10/10 customer service.
Gayle
Room was clean and comfortably appointed. Top sheet was as wide as the king bed, i.e., no overhang. Trash taken out, towels and supplies refreshed every other day.
I requested and got ground floor room, since there's no elevator. Parking was well lit - even the overflow gravel lot.
My brother got adjoining room. That was ok with me, and convenient, but they didn't ask me, just took his word. What if he'd been a stalker?
I requested and got ground floor room, since there's no elevator. Parking was well lit - even the overflow gravel lot.
My brother got adjoining room. That was ok with me, and convenient, but they didn't ask me, just took his word. What if he'd been a stalker?
Jack
Loved the people that were taking care of us!!!
Justin
Nice and clean.
Nancy
Clean and quiet.
Mary
Very friendly staff. Nice and clean.
David
Quiet and clean
Miguel
Receptionist Sam was great and inviting, would be back
Jessica
The hotel and staff were great. Convenient location for dining (excellent Mexican restaurant next door), gas, groceries, other restaurants nearby. Parking was easy and right next to the entrance. But the pool was going through some maintenance while we were there, and it was ice cold the one night we used it, then the next day the deck got repainted, and it left an overpoweringly strong chemical fumes smell that persisted and made the pool unusable the next night.
Johnny
Sam was amazing!
Dan
Family Reunion in town
Great food. Friendly staff. Clean!
The bathroom sink was slow to drain in our room. Minor issue.
We will return at the next family reunion in 3 years!
The bathroom sink was slow to drain in our room. Minor issue.
We will return at the next family reunion in 3 years!
Crystal
We stay at this property fairly often to visit family, and it’s sorely in need of TLC. Hallways are dark, common area carpets show signs of heavy soiling, grout shows mildew and age. We had to ask for housekeeping services after the fourth day because our room had never been serviced - trash was overflowing and we were out of towels. Every employee we interacted with was very friendly, it just seems that they may be understaffed.
Jeremiah
Great staff
Christopher
It’s a nice hotel with a very friendly staff
Michele
It's very clean and well kept! The pool was fantastic and Mexican restaurant next door!
Christopher
It’s a nice hotel to stay at. Clean with friendly staff
Anne
No power. Smells musty. Does not look clean. Did not stay
Todd
Very comfortable beds and very quiet
Ronald
Very friendly and helpful staff
Milton
A little dated, cleanliness was mediocre but staff was friendly and responsive.
Verified traveler
Not impressed ! Alot of room for improvement.
The room was rather dirty and there was debris all over the floor. Especially around the desk and the foot stool.
There was long black hairs stuck to the walls of the shower. My room was only 1 door away from a very busy entrance which the door closer needed adjusted as it slammed everytime it shut. Im glad I was fby myself as the king size bed had a big divit in it on one side and the pillows were not very comfortable.
The best thing I found about this room was the super soft water and the quality of soap, shampoo, and conditioner was good.Also being located next door to the Monterey mexican restaurant was a plus.
There was long black hairs stuck to the walls of the shower. My room was only 1 door away from a very busy entrance which the door closer needed adjusted as it slammed everytime it shut. Im glad I was fby myself as the king size bed had a big divit in it on one side and the pillows were not very comfortable.
The best thing I found about this room was the super soft water and the quality of soap, shampoo, and conditioner was good.Also being located next door to the Monterey mexican restaurant was a plus.
Daniel
Friendly service. Nice room.
Verified traveler
The toilet kept flushing every 20-30 minutes. There was a bathtub but no plug. The swimming pool was filled with water but not useable. The room was clean. However there were construction workers who stayed that left trails of dry concrete through the halls and stair ways. We have stayed here other years to visit family. First it was great. Then just okay but now I would not return.
Dayna
This was a very quiet property. Our room overlooked the pool area and had a strong bleach smell all the time. The breakfast was good. Several items to pick from. The facility could use a makeover but was overall mice.
Selvin
Good service
Verified traveler
Nice service. They had a first floor room available.
Verified traveler
Convenient, good value for price. They were able to accommodate our request for first floor room.
Katherine
Everything was super clean and the breakfast area was well stocked.
Martha
Nice place to stay. Check in was quick. Thank you.
Michael
There is a Great Mexican Restaurant right across the parking lot!
Dan
Great Stay
Very clean and comfortable. Bed was a bit bouncy but I slept well. A/C was noisy but worked well.
Steven
Room was “clean” but smelled awful. Ac didn’t work and never once received towels or had room redone.
Natasha
The staff are very friendly and accommodating. I do wish the pool would have been functional as that was the whole reason i booked the hotel. I think the rooms could use some updating but otherwise its a comfortable stay.
Dennis
Staff was very friendly and helpful with all of our concerns and questions!!!! Thanks 🙏
Barb
Too bad the beautiful pool was not open. They are having trouble finding compatible parts for an old pump. We all know about those kinds of issues.
stephanie
Very dirty
Michael
The staff were nice and frendly
Fredrick
Location worked for our needs perfectly.
Paul
We chose this hotel because it had an indoor pool. Unfortunately, it was not open. The water was dark green so it looks like it has been closed for quite some time.
Chad
Shower was dirty when we checked in and room smelled rotten. Pool was out of order.
Joshua
I had a room booked and there was none available. I had to find other lodging that night.
Renee A.
Pool was not working, carpet between beds was wet, carpet was dirty- my white socks were filthy, room smelled very musty.
Verified traveler
Good stay
Staff was friendly. Room was basic but clean. Pool was under renovation and not open. No laundry facilities but there is a 24 hour laundromat a block away.
MICHAEL
It clean and affordable.
Richard
The pool still isn’t open after two years.
Little things in the room were irksome. There was only decaf coffee in the room, and a quarter of a roll of toilet paper with no spare. But it was relatively clean, the beds were comfortable. Good Mexican food next door.
Little things in the room were irksome. There was only decaf coffee in the room, and a quarter of a roll of toilet paper with no spare. But it was relatively clean, the beds were comfortable. Good Mexican food next door.
Tina
Very nice place.
David
Handy
barbara
Good clean and breakfast was good.
Marc
Bit run down, Pool closed for a year!
I waited to give this review.
To get this right in my head. I don't like giving bad reviews. Booked this hotel even though out of the way (40 miles each) Because it said it had a pool on this website, Expedia and their corporate website. Upon getting there we find out the pool has been closed for a year due to broken pipes. The clerk insisted that the website said that. But my wife and I could not find it anywhere. Tired and frustrated we got our room, And just wanted to rest after 452 miles of driving. The carpets in the hallways and room were dirty. The room smelled musty. The breakfast was was the least appetizing of all the hotels we stayed not bad, just not good.
I hate to give that report but of the 8 hotels we stayed in on our 3,000 mile trip this was the worst.
To get this right in my head. I don't like giving bad reviews. Booked this hotel even though out of the way (40 miles each) Because it said it had a pool on this website, Expedia and their corporate website. Upon getting there we find out the pool has been closed for a year due to broken pipes. The clerk insisted that the website said that. But my wife and I could not find it anywhere. Tired and frustrated we got our room, And just wanted to rest after 452 miles of driving. The carpets in the hallways and room were dirty. The room smelled musty. The breakfast was was the least appetizing of all the hotels we stayed not bad, just not good.
I hate to give that report but of the 8 hotels we stayed in on our 3,000 mile trip this was the worst.
Edgar
Pool is broken…. Locals said for over a year. Definitely should have been told this! Bathtub didn’t hold water. Dirt was dropping from ceiling fan. Did have a nice breakfast and nice employees
Tyler
Disappointed!
I specifically picked this hotel as my kids wanted to have a pool. At check in i had to ask what the hours of the pool were. The guy at this point mentioned that the pool was under construction. When booking this there was no indication that this was happening. My 4 and 13 year children were very disappointed in this. Had i known i would have never booked this hotel…please notate this when booking to make sure no other families fall thru on promises to their children.
Verified traveler
Dim and grim
It had bed bugs. The hallways were dim, as if we were travelling through caves. The breakfast was powdered eggs.
Jamie
I arrived very late and check in was quick and easy
Jason
Property is very old and dated.
Cheryl
Best stay!
Very very good! Location, checkin, price, comfortable beds, price, and an excellent breakfast layout.
Jamie
Fine Best Western.
Mary
Pool was not available which should have been noted on website! Water looked as if it hadn’t been cleaned in a LONG time. Green sediment on bottom.Room was dark, couple lamps helped, but entering the room it was hard to see!
Robert
Pool under repair
The big issue was the swimming pool was under maintenance repairs. Seeing the pool listed as an ammendity was the highlight so our kids good swim.
Julie
Needs updating
The front desk was very friendly and helpful. The facility is in need of an update. The bathroom needed some extra cleaning...
william
Friendly staff- clean halls & fresh smelling rooms. The breakfast food had flavor and there were plenty of choices.
Joan
Went because of pool to relax and it was closed. Room not clean in places.
Paul
Only property in the area. Unclean broken bed. Not cleaned at all. Bathroom not supplied
Tammie
Bedding was dirty….shower curtain was moldy…lamp didn’t work….Icebox didn’t work….water smelled of chlorine pool water…sink didn’t drain….carpet was so dirty… walls had stuff all over them…rooms that weren’t cleaned were left with the doors wide open…some rooms didn’t even get cleaned The entire time we were there. Employees smelled of weed… pool was under construction but it just looked like it needed a good clean.…no sign or indication that the pool was closed until went to access it and had to ask why the doors were locked. Breakfast was free was less than desirable.
Tammy
This is a place to lay your head; could use serious updating.
Katherine
All the staff was super kind and helpful. My 12 year old grandson couldn't get over how nice everyone was. Thankyou.
Anthony
never made it due to a flat would like refund please
Craig
I was impressed by the conditions of the hotel for the price, it was excellent! Nice bedding, clean rooms and movie channels on the tv.
Next time I go through ill definitely stay again!
Next time I go through ill definitely stay again!
Angela
Breakfast was awesome!!!
Arthur
We had a good time
stephen
Staff was very helpful in giving us directions to a wedding venue. Also the breakfast was very good, and easy to get too
Weston
Asked 2 days in a row for clean bedding due to something causing me whelps and itching and never was done
Judy
Need to do some cleaning and remodeling
Location & surroundings
Best Western La Grande Hacienda
1401 N 2nd Street, Cherokee, United States
Best Western La Grande Hacienda
79 hotel photos
