Best Western El Reno

8/10

Excellent

08 Dec 2025

Diane

Clean & great breakfast

Leisure Partner

8/10

Excellent

23 Nov 2025

Lois

A very nice and clean room. Pleasant staff. No elevator is the only reason I gave 4 stars. I had to struggle with my bag on the stairs.

6/10

Pleasant

13 Nov 2025

Gary

This was the worst Best Western that I have visited. The standard was below Motel 6. The clientele were mostly drug user's. We did not feel safe. If I had known the conditions I would not have made reservations.

Partner

10/10

Exceptional

07 Nov 2025

Dan

I will not review the staff but will review the property. Worst bed ever. Neither of us slept the bed was slipped foot to head and was rock hard. Pillows were the worst.

Leisure Partner

10/10

Exceptional

17 Oct 2025

Shahzad

Very good

2/10

Poor

17 Oct 2025

Kimberly

Upon entering office area, I was met with an overwhelming smell of roach spray. The young lady at the desk was quite unfriendly, acted bothered that I’d shown up: “Your room is over here (motioned over shoulder), hot breakfast over there”. Exterior room doors. Very dark, deserted parking lot. I had to pull into parking spaces and shine headlights to read room numbers. Very difficult to lock deadbolt. Room smell is best described as ancient smoker who probably had 30 indoor cats/wet dogs. I’m not a large person but the metal coils in the mattress creaked when I sat on the edge of the bed. Lukewarm shower at best but for travelers looking, this is a tub/shower combo. Empty toilet paper roll and the first tissue I pulled from the box had orange-reddish oily substance on it. The only room perks were the Seattle’s Best coffee pods. I slept with lights on to hopefully keep the roaches at bay but, alas, this one on the mirror this morning has proven me wrong. I will forgo the hot breakfast. I’m puzzled as to how this hotel has received such wonderful reviews.

Self

10/10

Exceptional

13 Oct 2025

Shahzad

V good

8/10

Excellent

08 Oct 2025

Holly

Older motel but updated and spotless. Very kind employees and parking at your door.

10/10

Exceptional

02 Sep 2025

Justin

Easy check in , really nice room

Leisure Self

4/10

Poor

04 Aug 2025

Ron

This was a smaller Best Western than I have been in before. I would not go back since this is a pull up Motel style hotel.

Business Self

10/10

Exceptional

14 Jun 2025

Kimberly

Love this hotel. We stay here every year!

Partner

6/10

Pleasant

03 Jun 2025

Javon

Property was old and weathered. Room was clean and neat.

Business

8/10

Excellent

02 Jun 2025

BJ

We had a pleasant stay and room was nice. Our check in was easy but the staff were not very good with pleasant customer service, such as a nice greeting. Other wise check in was good.

10/10

Exceptional

25 May 2025

Eugene

The hotel is outstanding in every way. Not sure if it’s new but if not it has been newly remodeled with large walk-in shower and very comfortable bed. The Continental Brekfast was amazing as well.

Partner

10/10

Exceptional

08 May 2025

Terri

parking right outside your room. plus large outdoor area for pet to run

Leisure Family

10/10

Exceptional

06 May 2025

Jeffrey

Very clean and nice room

2/10

Poor

29 Apr 2025

Angela

WD-40 on the door of the room would have made the experience of staying here a lot easier. Check-in was great. Easy breezy. Took 5-6 minutes of pushing down w all my body weight to finally get into the room. Then, when I was trying to leave, the door lock would not fully disengage. After about 5-7 mins was out. Was able to get in later w no issues but the next morning when I was taking a shower the fire alarm went off. The staff was very nice just not my jam.

8/10

Excellent

09 Mar 2025

Charles Duane

Staff was good room was good

Leisure Family_with_children

6/10

Pleasant

04 Mar 2025

june

Too old

Business_and_leisure Family

8/10

Excellent

25 Feb 2025

Romero

CEO

One of my friends recommended the place so we did. Not bad.

Friends_and_family Family

8/10

Excellent

24 Feb 2025

Angela

Clean rooms and the breakfast was decent

Leisure Friends

8/10

Excellent

03 Feb 2025

Verified traveler

Bad service

For the price it was good. First day toliet overflowed and when i went to the front desk to report it the lady gave me a plunger and towels and told me to clean it up.

10/10

Exceptional

02 Feb 2025

Robert

A very nice place to stay the people in the office are really super friendly. The place is really clean and the food is excellent for breakfast. I would recommend staying there all the time I come to El Reno!!!!

Business_and_leisure Partner

10/10

Exceptional

25 Jan 2025

Alejandra

Check in and out were fast and easy!!! Great service at the breakfast bar!!

10/10

Exceptional

22 Jan 2025

Robert

It’s a wonderful place to stay people treat you really nice and they have a fantastic breakfast in the morning time. Will always stay there.

Business_and_leisure Partner

10/10

Exceptional

19 Jan 2025

Lisa

Property was excellent

Business Family

10/10

Exceptional

09 Jan 2025

Candace

Nice staff and warm room.

Self

8/10

Excellent

08 Jan 2025

Brek

For being an older hotel, it exceeded my expectations. Very clean!

Business Self

10/10

Exceptional

27 Dec 2024

Robert

Love staying at this place everybody was super friendly. The food was really good. The rooms were really clean.The staff took good care of us when we go back. We will stay there again.

Business_and_leisure Partner

10/10

Exceptional

11 Dec 2024

FRANK

All good

2/10

Poor

08 Dec 2024

Wayne

Mattress was terribly, noisy could not sleep

8/10

Excellent

26 Nov 2024

Harlan

Clean and very quiet

Leisure Self

2/10

Poor

22 Nov 2024

Verified traveler

Something Smells Fishy

Upon arrival for check in, the front desk employee informed me that our room was on the second floor, and there was no elevator. I had requested the first floor as my husband has mobility issues, and cannot do stairs. Her response was that I could go to another hotel but they would not refund my money. Blamed Expedia for the situation. Unable to check in due to hotel ignoring need for handicapped accessibility. Could this be a scam to collect money for no service?

Partner

10/10

Exceptional

10 Nov 2024

Robert

really nice place to stay convenient the staff friendly and the food was really good

Business_and_leisure

4/10

Poor

20 Oct 2024

Ernesto

Not a good experience when you are trying to go to sleep and find cuckroaches in your bed, not what you expect out of a hotel with this name.

Business Self

6/10

Pleasant

24 Sep 2024

Cynthia

A decent budget motel right off the interstate. The breakfast had a wide selection of options.

Leisure

8/10

Excellent

24 Aug 2024

Mariusz

Ok

8/10

Excellent

19 Aug 2024

David

Clean and comfortable with technical difficulties

So the first room they put me in has a non operational fridge, so I called the desk and they immediately switched me rooms. Second room fridge worked but the remote for the TV wouldn't change the channel. I called the desk and they sent someone to take a look at it but no one really knew how to fix it. I pulled up the cable company website to troubleshoot the remote to no avail. They told me the night shift worker would have a better chance to fix it and to call the desk in a couple hours. I did and the guy was pretty curt and didn't even come look and didn't offer to change my room. So I did my entire stay on Comedy Central which luckily I like well enough. The room was clean, the AC worked great, breakfast was delicious and the pool was lovely and not over chlorinated. Paying full price for a room with only one channel sticks in my teeth a little though, and that's why I only gave 4 stars.

Self

8/10

Excellent

11 Aug 2024

Devan

Good room for price

Leisure Friends

10/10

Exceptional

07 Aug 2024

Maria

Convenient and clean.

It was clean and roomy. Check-in was easy. Everyone was friendly. We needed a place to crash over night on our journey back home. And for that reason, we didn’t get to experience breakfast as we left before the start of breakfast.

Friends_and_family Family

10/10

Exceptional

03 Aug 2024

Brianne

We only stayed 1 night and wasn't at the hotel long but it wasn't horrible. I'd stay here again!

Leisure Partner

8/10

Excellent

31 Jul 2024

Jinny

Average

No complaints

Friends_and_family Friends

6/10

Pleasant

20 Jul 2024

Karen

Passing Through on a Road Trip

Sadly, when I entered my room, there were dead gnats on the air conditioning unit and a fly swatter sitting next to them. This was a bad first impression. Then I discovered dirt on the carpet and more gnats and bugs to follow. On the positive side, the breakfast was good, and the women working in the kitchen were wonderful.

Self

8/10

Excellent

11 Jul 2024

Carlene

Good stopover during road trip

Located just off the I-40 so it was a convenient place to stay during a road trip. The bed was comfy, large grass area to walk the dog and lots of channels on the tv. Breakfast was lacking in variety for those of us who don’t eat meat/dairy. There was no hot water, no tea and no fruit.

Partner

10/10

Exceptional

07 Jul 2024

DAYLI

Very clean

10/10

Exceptional

07 Jul 2024

Brenda

Clean, outdoor pool and pet friendly!

Leisure Pet

6/10

Pleasant

01 Jul 2024

Patrick

I stayed in room 220. The carpet is stained and dirty.

Leisure Pet

10/10

Exceptional

23 Jun 2024

Tuffanny

Very clean rooms. Staff very nice and helpful. Breakfast was amazing every morning. If I had to change anything or say anything I disliked, just that the pool was super cold. But most pools are. Will recommend to family and friends.

Leisure Family_with_children

8/10

Excellent

15 Jun 2024

Floyd

A quiet place - older motel - large shower- room was spacious but had old furnishings- mattress was not comfortable- nice hot and cold options for breakfast - friendly staff - for the dollar it was good

Friends_and_family Family

10/10

Exceptional

15 Jun 2024

Pamela

Great room and professional staff.

Leisure Family

6/10

Pleasant

14 Jun 2024

James W

Roofers were in process of replacing shingles and had debris in parking spaces. Some nails on the ground. Room was nice otherwise. Good breakfast choices.

Leisure Partner

8/10

Excellent

02 Jun 2024

Stephen

This place was awesome for the most part. We stayed there for 4 nights and 3 of the 4 was perfect. The staff, outdoor pool, and outdoor hangout area are great! Rooms were clean with everything you need including great A/C! One and only huge problem was Saturday night there were a couple rooms rented by tweakers. They were all over the grounds including pool area and obviously up all night. Definitely not an ideal set up for a family at that point. Marijuana smoke was flowing through vents into our room and reeked our room out. It was our last night and the staff was so cool we just toughed it out. Definitely not much the hotel can do about who rents rooms but certainly something to consider when booking here. If you catch it with the right crowd, which we did 3 of 4 nights, its is a great bang for your buck.

Leisure Family_with_children

2/10

Poor

02 Jun 2024

shawn

If your handicap and request accommodations. Even if they message you, call them and verify they will be able to accommodate your needs.. had them put my disabled mother in law on lower as a request. They appoved request but then i got there,she was on second floor with no ground availability. Found a new hotel and spent more money due to short notice since i did not want to carry a person up stairs and down stairs.

10/10

Exceptional

01 Jun 2024

Sally

Clean, easy in and out. I would stay here again.

Friends_and_family Family

8/10

Excellent

30 May 2024

roberto

Good

10/10

Exceptional

28 May 2024

Timothy

This place was excellent to stay at and was very convenient. The staff were very professional and helpful and the breakfast was delicious and had many options. I would stay here again.

Leisure Partner

8/10

Excellent

28 May 2024

Leslie

One night stay..

Staff was friendly and it was a good place for my senior dog. Swimming pool looked very nice.

Friends_and_family Family

8/10

Excellent

21 May 2024

Mike

Easy check in, but wouldn’t let us have a ground floor room. Wife has trouble with luggage & stairs..

Leisure Partner

10/10

Exceptional

11 May 2024

Jennifer

The desk attendants were very friendly. Even the room cleaning lady was a sweetheart! Our room smelled clean, felt clean and the air conditioning was great! Breakfast was amazing with so many choices.

Leisure Family

10/10

Exceptional

24 Apr 2024

Kimberly

Love this place

Amazing! Staff is always friendly, rooms are clean and comfortable. Pool is awesome! If you stay when pool isn't open, there is a playground for the kids.

Friends_and_family Family

6/10

Pleasant

04 Apr 2024

GREG

I requested a ground floor room (or one near the elevator) .
The front desk was ambivalent to me and my request. While trying to get up the stairs (very difficult for me) a female manager stoped me, helped with my bags, escorted to me to my new first floor room and apologized several times.
Nice older property very well maintained reasonably priced.
GT

Leisure Partner

6/10

Pleasant

30 Mar 2024

Eugene

Disappointed with this experience.

We was happy with our room the beds are very comfortable. We was very happy with the room until we tried taking a shower. It was nothing but a trickle coming out of the spicket & shower head . We called down to the front desk about it and they moved us to another room right away. It was a great inconvenience since we was ready for bed after driving all day, and it was 32 degrees and very windy and the new room was at the other end of the building. And the cold wind felt like it was blowing through us. Even the new room had very little pressure. The next morning they served a really yummy breakfast. Was was able to talk to the person in charge. She apologized for our inconvenience and told us she was going to get us a refund. We haven't heard anything yet about that. This wasn't our first stay there. We have stopped every year for 4 years at least on our way through.. I hope they get the issue fixed . Very disappointed that such a nice hotel has so many problems. Hopefully they get it back up to the standard it once was.

Partner

4/10

Poor

14 Mar 2024

ARC

The room was clean and check it was easy. Two problems though, first the TV was broken it had a line of broke pixels running though the middle of it. The biggest problem was the shower did not have any hot water. For that reason I would not book this hotel again. On a positive note the breakfast was great!

6/10

Pleasant

11 Mar 2024

Jessica

Pleased but not

Stay was good. But hotel needs serious revamping. Bed were like laying on a box. TV only worked for couple hrs. But good thing was it was clean.

Friends_and_family Family

8/10

Excellent

04 Mar 2024

Theresa

Room was clean, bed comfortable, but the room is dated and needs carpet replaced. Great area if you have a dog, plenty of green space.

Leisure Pet

2/10

Poor

28 Feb 2024

Patrick

I stayed in room 221. The reservation was myself, my wife and our dog. This room is/was dirty. The carpet is disgusting, it is very very dirty. The floor in bathroom had some spill on it, a sticky spill, and obviously had not been mopped clean. The smoke detector is missing. The TV screen was very dirty, This was my 5th stay and likely my last. Whether I have a dog or not, for $120.00 this was a a ripoff. Best Western and the owner should be ashamed.

Leisure Pet

8/10

Excellent

07 Feb 2024

Lois

Quick and easy sign in. Room was clean and comfortable. Only complaint is that the heater/AC ran almost constantly. The room was chilly when I arrived so I set the temperature at 74 until the room warmed, then turned it down to 70. Had the fan set first on auto, then low. And it ran constantly, with cool air blowing on the bed. A bit of a chilly night. I didn't get to breakfast until 8 and by then, everything that should be hot had cooled down. The place was quiet and restful overall.

Self

4/10

Poor

18 Jan 2024

Russ

Tired facility

This place is very tired. Carpet is frayed, furniture is beatup. I have stayed here twice, not staying again. Front desk is not welcoming or friendly.

Partner

10/10

Exceptional

11 Dec 2023

George

Room was clean breakfast was good

8/10

Excellent

16 Nov 2023

Wendy

road trip stay

second time staying here on drive to az. the staff is ALWAYS delightful and helpful. the property is dated and has some improvements. weird sweet cover up smell in room. beds comfy. is sufficient for over nite road trip stay

Partner

6/10

Pleasant

11 Nov 2023

Charlie

No chair in the bedroom other than the desk chair. Paint was chipped on the wall.

Leisure Partner

6/10

Pleasant

08 Nov 2023

Maria

They didn’t clean up our room so we have to request clean towels and the bathroom only have one roll of toilet paper the carpet is gross they need to put attention onto the carpet!!

6/10

Pleasant

17 Oct 2023

DENISE

Right off of interstate. Customer service upon checking out was bad. Didn’t acknowledge us or asked us about our stay. He continued to be on computer

Leisure Partner

6/10

Pleasant

08 Oct 2023

Karen

Bathroom

Leisure

4/10

Poor

29 Aug 2023

Leroy

Water pressure was very poor

6/10

Pleasant

27 Aug 2023

Mary

We have stayed at this property in the past & was expecting it to be the same, the room carpet was filthy and just seemed \"tired\". The pool was not clean and the area we used to sit at in the shade had bird poop everywhere! It wax so dosappointing! It was very hot and the pool we were so looking forwward to! Breakfast, pancakes dried out and had too
Ask multiple times for replenishment. This was a 3 night stay on Saturday, finally they cleaned pool but was still lacking. The helpers were friendly snd very acommafsting

Leisure Family

6/10

Pleasant

09 Jul 2023

Craig

Hotel was convenient. Had pizza delivered. Room was clean. Bathroom looked freshly remodeled. Bed was comfy. Evening staff was professional but less than friendly.

Leisure Friends

10/10

Exceptional

02 Jul 2023

Sherry

The staff was professional & kind. The room was clean. It was located near shops, restaurants & a Supercenter. We felt safe & it was quite. We parked right at our door. It was located near I-40 with easy access.

Leisure Partner

8/10

Excellent

04 Jun 2023

Candace E

Convenient access when were were traveling across country.

Partner

2/10

Poor

03 Jun 2023

Ioannis

They got the reservation wrong, 1 bed instead of 2, and did not seem to care much when pointed out.
The worst part was the flies inside the room

Leisure Family_with_children

10/10

Exceptional

24 Apr 2023

Dana

This was a nice property. Only problem was no hot water in shower 😫

Leisure Family

10/10

Exceptional

20 Apr 2023

Jenifer

The room was super clean and front desk staff was amazing! I’ll be back soon! Thank you!

Self

6/10

Pleasant

19 Apr 2023

sylvain

Very simple road trip stop. Very good breakfast in morning. Room basic had a fridge non working, changed room and fridge extremely noisy. Renovated shower and very comfortable bed is 5 stars.

Leisure Family

10/10

Exceptional

29 Mar 2023

Eugene

Great Stay & Breakfast

We will definitely stops here again!! The staff at check in was great, very Friendly . The room was park at your door which we don't mind. Outside was very loud with the traffic on the highway, but once inside the room it was very quiet. Comfy bed , the walk in shower was great since before leaving on vacation I injured myself. Grrr! Breakfast the next morning was the best breakfast we had at a hotel in a long time.

Partner

8/10

Excellent

26 Mar 2023

Ashlee

Everything was clean .

Leisure Partner

6/10

Pleasant

12 Mar 2023

Yolanda

Ok place to stay. Breakfast ended at 9, went in at 8:45 and everything was put up.
Check in wasn't very welcoming. Ladies didn't seem to care if I checked in or not.

Leisure Self

4/10

Poor

22 Feb 2023

Anne

Need more accessible and handicap parking

Partner

8/10

Excellent

01 Dec 2022

Patrick

Carpet in my room was very dirty. Beyond that the facility was very good.

Leisure Family

6/10

Pleasant

11 Oct 2022

Verified traveler

Mediocre at best

They put us in a room at the far back of the facility. We had 3 very large crickets throughout the evening and night inside the room. Scary in the middle of the night in the bathroom! Bed was ok and breakfast was decent but overall not impressed.

Partner

10/10

Exceptional

03 Oct 2022

Thomas E

El Reno Best Western

Great hotel wonderful staff. Highly recommend to anyone. Thanks

Business

10/10

Exceptional

27 Sep 2022

Becky

Room was clean and good breakfast

Leisure Partner

8/10

Excellent

12 Sep 2022

DANIEL

Rude staff

Rude receptionist, clearly dislikes women

Partner

8/10

Excellent

07 Sep 2022

Scott

Ok room

At check in, Crystal waas put out that i had pets. She really was put out when i asked for a ground floor room. She said she didn't have any. At 10 pm and 6 am, the parking lot was almost empry. She didnt want to be there and it showed.

Friends_and_family Family

6/10

Pleasant

04 Sep 2022

Cathy

Office needed to come to room to fix T. V but when we turned it off it would not come back on :(

Partner

8/10

Excellent

26 Aug 2022

Shanna

Amazing Breakfast

I was very pleased with this hotel. The room was clean, and the staff were friendly. The breakfast, however, was the best part. For the price paid for the room, I was very pleasantly surprised by the selection of hot, freshly made items available. I would definitely stay there again.

Friends_and_family Family

6/10

Pleasant

13 Aug 2022

barry

Clean and quiet. Tv cut in and out and the WiFi never had an internet connection.

Leisure Family

8/10

Excellent

01 Aug 2022

Linda

Comfortable beds and quiet.

Partner

2/10

Poor

25 Jul 2022

Teresa

Bad service

Ended up not staying because they would not take cash. And the person on duty was very rude about it.

Partner

10/10

Exceptional

14 Jul 2022

Laura

We enjoyed our stay! The room was clean and comfortable. We especially enjoyed the pool which was crystal clear. The breakfast buffet had good options and we were able to enjoy our breakfast at the outdoor tables that are on the north side of the facility.

The staff members were friendly and efficient. I definitely recommend!

Partner

4/10

Poor

11 Jul 2022

Verified traveler

Too loud

Air conditioner sounded like a jet plane all night.

Friends_and_family Family