Name: Best Western Plus Cimarron Hotel & Suites
Address: 315 N Husband Street, Stillwater, 74075, US

8/10

Excellent

03 Aug 2026

Robert

They need a couple USB ports in room

10/10

Exceptional

26 Jul 2026

Kathleen

I booked this hotel for the pool and hot tub but they were out of service. The breakfast was ok but nothing fabulous. I would not pick this hotel to stay at again.

10/10

Exceptional

24 Jul 2026

Paul

Very Friendly staff

8/10

Excellent

20 Jul 2026

Greg

Property seems old and in need of updating but at least our room was clean

Family_with_children

10/10

Exceptional

15 Jul 2026

Tyler

Excellent stay! The room was spotless and the bed was super comfy. The shower had great water pressure. Would definitely stay again if I am back in Stillwater.

Self

8/10

Excellent

14 Jul 2026

Jane

mmmmmmm

Partner

8/10

Excellent

13 Jul 2026

Ashley

Nice room

10/10

Exceptional

09 Jul 2026

Jonathan

Front desk was awesome. The rooms are older but clean. Right down the street from OklaState wrestling camp. Indoor pool area.

8/10

Excellent

05 Jul 2026

Kristie

Staff was friendly and helpful. Pool and hot tub area was ok. Will definitely stay again.

Friends_and_family Family

10/10

Exceptional

28 Jun 2026

Donnette

Friendly staff

Partner

2/10

Poor

08 Jun 2026

Elizabeth

We chose the Cimarron because of the quality, cleanliness and service the property is known for. Friday before check in, a family we're with received a call their room needed to be changed due to flooding. They were offered 2 king rooms, they declined because they're traveling with kids, so they stayed in the President's Suite. At no point was I contacted that there was an issue, so I assumed our room was not affected. Upon checking in, Brandon (manager) told me of the flooding, that no rooms were available, so my family was moved to another hotel in town. The Cimarron would refund my Expedia purchase and cover the cost of our stay at the other property.

I was really taken back by this, because it not only does the lack of contact not live up to the service we expected from the Cimarron, but also because I knew there were at least two (2) king rooms available not even an hour earlier that our family members declined. I asked about this and was told because I was not a rewards member and booked through Expedia, my reservation was not a priority and was moved to the bottom of the list. I was speechless in the moment and agreed to look into the othe

6/10

Pleasant

08 Jun 2026

Rob

The refrigerator didn’t work and the shower didn’t drain while taking a shower. There was lots of dust in vanity in restroom also. Room was not as nice as the previous room I stayed in last week.

Friends_and_family Family

10/10

Exceptional

05 Jun 2026

Rob

Nice hotel for my weeklong stay. Great breakfast with different food options each day. Friendly staff as well

Self

8/10

Excellent

05 Jun 2026

Maribel

Older hotel but worthy for the price

Self

10/10

Exceptional

03 Jun 2026

Wes

Best hotel in Dodge City! Clean and comfortable rooms.

4/10

Poor

27 May 2026

Kenneth

First room they had me check in on the 4th floor smelled like urine. Got a replacement room in the 3rd floor. Nice big rooms. Good breakfast. Good coffee. Nice place. Not great. Staff was not very helpful. Yellow light blinked on my phone and the staff didn’t know how to turn it off. Staff girl locked me out of room at 11:05am even though she approved me for late 12:00 check out. Ignorant lazy staff? Frozen berries at breakfast weren’t thawed out properly.

Self

8/10

Excellent

25 May 2026

AMBER

Breakfast was 10/10. Staff was super nice. Hot tub didn’t work so that was disappointing for my kids. Stairwells stunk like dog pee. Our room was clean though.

Family_with_children

2/10

Poor

24 May 2026

Terri

It started with our reservation. The reservation I booked online was not honored at the hotel. We had five people in a room with one bed. The blinds in the room would not close. So no privacy in the room. The microwave quit working, and the volume on the TV was very intermittent. The front desk was not helpful at all. We will never stay here again.

Friends_and_family Family

10/10

Exceptional

20 May 2026

Sherry

The staff was extremely helpful and friendly. The rooms were clean and cozy. This is my 3rd stay here and I would stay again.

10/10

Exceptional

17 May 2026

Shelli

The room was very spacious and there was a good variety at breakfast. The staff was very friendly. The bathroom was nice with great water pressure and almost instant hot water. My only complaint about the shower is that it is extremely difficult to shave legs when there is no shelf/ledge/seat, etc. Another small complaint is that the air conditioner was extremely noisy when it cycled on and off. And the last minor complaint is that the refrigerator did not appear to have been cleaned because of a brown, sticky substance on the bottom of it. Those are nit-picky things, but overall, I would definitely stay there again. It is in a great location to walk to OSU sporting events.

Self

10/10

Exceptional

15 May 2026

Monica

This was my second stay with this location. The ice machine on our floor wasn’t working, but service desk helped us get some ice at the lobby. I made sure to get the same room as my last stay, I enjoy the quietness from hallway. Definitely plan to come back during the Special Olympics visit again. This location is the best from the campus activities.

Family_with_children

10/10

Exceptional

15 May 2026

Bartholomew David

Staff

Self

2/10

Poor

11 May 2026

Brenna

Do not book here it is not worth the price. The amenities that I paid extra for were not as promised I found multiple bugs, including several bedbugs in my bed. And maybe I’m being picky, but there was only one place to charge your phone by the bed and you had to have a charger block which I did not bring with me. The ice machine on my floor did not work not worth it. I ended up seeing worse than when I got there.

Self

4/10

Poor

06 May 2026

Danny

We have stayed here because our kid goes to school here. This hotel was an ok room. The elevator is not great. Pool is green mucky. Bathroom dry wall issues—our experience was not what was reviewed by others. Just be aware.

10/10

Exceptional

05 May 2026

Dana

The staff was very friendly and helpful

Family

10/10

Exceptional

04 May 2026

william

Clean room and friendly staff.

Family

8/10

Excellent

03 May 2026

James

Clean, centrally located to almost everything in Stillwater. Staff very polite, breakfast provided is always a plus.

Partner

10/10

Exceptional

29 Apr 2026

Warren

Stay was good room was good.

Self

8/10

Excellent

28 Apr 2026

Elizabeth

The hotel is looking a little dated. The room was SO humid. No bar…but it was a Wednesday night.

Self

8/10

Excellent

26 Apr 2026

annica

Very clean, bed was very comfortable. The downside the pool ventilation system was not working apparently and the hot tub was out of order. The bar was closed they only open it on game nights

Partner

8/10

Excellent

26 Apr 2026

Jay

Hot tub was not working.

Partner

6/10

Pleasant

25 Apr 2026

Amy

The evening gal was not friendly at all. We had to wait 15-20 minutes for her and it was an inconvenience when she checked us in. She also had a couple people just hanging around.

Opposite for the morning staff they were great. Our room needed some TLC. Shower door would not close, carpet squares coming up and some were not attached. Breakfast was decent. Location was good.

Family_with_children

8/10

Excellent

25 Apr 2026

Brandi

Property was clean but rooms need an updated remodel. Bedding was old and thin. Bathtub needed updated. Rooms were very spacious though. Breakfast was good with a lot of variety.

8/10

Excellent

22 Apr 2026

Michael

Breakfast menu was good, staff excellent! Had a lot of issues with our room keys, they had to be reprogrammed 4-5 times! One of our rooms the door wouldn’t lock so we had to move to another room. They only had one ice machine that worked so pretty inconvenient to go two floors down for ice. The air conditioner in our room was very temperamental and would shutoff and not restart! Staff was very pleasant to work with though! None of these issues ruined our stay but will probably choose a different hotel next Stillwater visit!

Friends_and_family Friends

2/10

Poor

21 Apr 2026

Rachel

My room's AC was not working, which was known by maintenance and staff, and it was still listed as open and available. I was given a giant, loud industrial blower fan to offset the heat, which did not help. We had to sleep with the windows open at night to cool off, which had NO screen on it, by the way. The sure-loc hardware installed on the door to our room was barely hanging on by the screws. I have yet to hear from a manager about my experience. I've left my contact information twice, waiting to hear back.

10/10

Exceptional

18 Apr 2026

James

Clean, quiet, safe! Retired couple travel with pets excellent experience

Friends_and_family Family

10/10

Exceptional

14 Apr 2026

Karl

Friendly staff.

10/10

Exceptional

12 Apr 2026

Twilah

Clean room

Friends

8/10

Excellent

10 Apr 2026

jeffrey

Great breakfast every day!

6/10

Pleasant

07 Apr 2026

Christopher

The hotel pool and hot tub were unusable. The breakfast was ok but had to get there early because the attendant would pick things up about 15 to 20 minutes early every morning. We were there for 4 days and every day this happened. Families went with out breakfast if they came down in the last 15 minutes of the breakfast being open. I noticed a maintenance issue in my room and desk said they would take care of it and didn’t. Check out other places in the area.

Partner

10/10

Exceptional

05 Apr 2026

Kevin

Very spacious rooms. Super close to OSU campus and many other walkable stores and restaurants

Self

10/10

Exceptional

04 Apr 2026

Darren

Excellent Hotel. Friendly staff, clean and modern hotel.

Partner

10/10

Exceptional

30 Mar 2026

Tim

Room was fine. The shower head has a leak and the air conditioning has some mold in it. Other than that it was a great stay.

Partner

4/10

Poor

27 Mar 2026

JW

Not applicable

Self

10/10

Exceptional

26 Mar 2026

Dwayne

Always a great place to stay

6/10

Pleasant

16 Mar 2026

Steven

over all location was great, sad that our second room in our suite didn't have a door, which was one of the main reasons for choosing the room we did. All so wanted to use the hot tub, but it was luke warm at best..

Friends

10/10

Exceptional

15 Mar 2026

Lory

Friendly staff, excellent location.

8/10

Excellent

15 Mar 2026

Diana

Had to repair shower.

4/10

Poor

08 Mar 2026

Tamara

You get what you pay for. I tried to save a little money and booked this property. I wasn’t expecting excellence, but I did expect it to be clean. I was disappointed. To begin with the front desk person was not welcoming, another guest had to alert her that we needed to check in which should have been obvious since we were standing there waiting our turn with luggage in hand. But the worst part was the bedding. The thin comforter was dirty/stained, but the sheets were actually soiled. Several items in the room were in a state of disrepair. The staff did bring some “cleaner” bedding, still some stains on the comforter, but the sheets looked better and at least smelled like bleach.

Friends_and_family Family

10/10

Exceptional

07 Mar 2026

Shannon

Clean room, good breakfast friendly staff

10/10

Exceptional

05 Mar 2026

Jill

The room was very clean - great location

Partner

2/10

Poor

02 Mar 2026

Jenny

We chose this hotel because an indoor pool was listed as an amenity. When we checked in, we were told the pool was out of service, but we could use it anyway, if we wanted. When we looked at the pool, it was awful, with leaves floating on the surface and a towel at the bottom. A bar on the top floor was advertised. When we made our way there for a drink, we couldn't find it, because it was shut down. Once we go to our room, we took our shoes off and tried to get comfortable. That was a mistake. The carpets were gross and our socks were dirty in minutes. The bathrooms were terrible, with fixtures coming off the walls and flickering lights behind the mirror. When we tried to call the front desk to ask for more towels, we discovered there was no phone in the room. This was the worst hotel experience my family has ever had, and we highly suggest finding another place to stay.

Friends_and_family Family

10/10

Exceptional

02 Mar 2026

Diane

Room was great! Asked for a coffee maker in the room and got one!!
Staff was wonderful. Very friendly and helpful.

Partner

2/10

Poor

25 Feb 2026

Kevin

Crumbs of the bed, trash on the bathroom floor, Old, Brown, rotten banana in trashcan next to television, four pillows on the bed without pillowcases on them, pillowcases at the end of bed, cover over one of the pillows - huge brown spot on it, no fresh cups, but two cups half full of water sitting on the desk and the nightstand, used Kleenex on the counter with lipstick on it, both nights rooms or either side of me had teenage girls staying up till 3 o’clock in the morning, loud party walking around, slamming the doors, requested that housekeeping come and take care of my room on Saturday – nothing was done, came down for breakfast early no eggs in the pan – nothing but pancakes and waffles, cereal, milk everything high carbohydrate tried to get coughing from the coughing machine, but it was just light brown water didn’t have time for them to fix the problems or I’d be late for the conference. I came to Stillwater to attend, same things through the next morning except at least a coffee was good. What’s this sense of free breakfast? If there’s two breakfast you can eat? Bathtub shower curtain too small created huge water puddles on the floor. Second night the television sound did not work in front desk cannot solve the issue.

As a result of the noisy neighbors will need the side of the room both nights, I ended up only getting 3–3.5 hours of sleep. Carpet, walls, all seem a little grungy and not well kept.

Self

4/10

Poor

23 Feb 2026

Michael

Check in was bad. Was told check in was going to be 3Pm. left and went back at 3PM and was told room not ready yet. All she could do is give me my Key card and come back after the event I was going to. Came back at 8PM with the key card and tried to get in the room. The key card would not open my room. So had to run back to the front desk and get it taken care of.

Self

4/10

Poor

16 Feb 2026

Randi J

There was visible filth all over the place. The elevators were disguising, there’s mold and mildew in the hot tub and pool. The pool also had debris floating in it. The hot tub was also not hot at all. The sheets were dirty and stained. The shower had visible mold and rust on the fixtures. Definitely not a $200 a night hotel. Very disappointed and disgusted.

Leisure Family

6/10

Pleasant

15 Feb 2026

Tana

It was just an average hotel.

Friends_and_family Family

6/10

Pleasant

10 Feb 2026

Corry

Staff were very courteous! There was a window shade, but it was not room darkening, so it let a lot of light in. The faucet in the tub needed repairs.

Business

6/10

Pleasant

03 Feb 2026

Daniel

It’s an older hotel but works for a quick trip

Friends_and_family Family

10/10

Exceptional

01 Feb 2026

Michael

Very clean. Staff is great and great location for things taking place at OSU.

Friends_and_family Friends

6/10

Pleasant

01 Feb 2026

Anthony

I don't feel like anything went wrong. But I wasn't super happy with the condition of some of the room and facility considering how much I paid for the 2 nights.
The room had plenty of space for everyone. The layout could have been better but that wasn't really a big deal. One of the ac/heating units made some really obnoxious sounds when it kicked on. The bathroom and floors around the bathroom door had rust and water damage.
The pool area could definitely use some TLC. The flooring paint was flaky and pieces were floating in the pool. But the temperature was perfect for my kids to enjoy their time swimming.
I understand that part of the price of the room was the space of the suite and the location of the hotel in town. But having stayed at many best western hotels over my life, i expected better and wish that it had met the standard i have come to expect. I will say that the staff did a great job of checking on us and meeting our needs.

Friends_and_family Family

4/10

Poor

23 Jan 2026

Ashley

The hot tub was cold and there was a birthday party happening in the already small swimming area so there was no space. The room was basic and seemed only picked up. The gym didn’t seem clean and it was also very small. Lastly, the elevator was a little scary. It seemed like it would fall apart at any moment. The location was great though and the breakfast was decent.

Leisure Family

6/10

Pleasant

18 Jan 2026

Denver

Only a few things to eat..

Friends_and_family Family

10/10

Exceptional

30 Dec 2025

Lory

Room was clean and blinds working. Staff was great.

10/10

Exceptional

29 Dec 2025

Grayson

Very Helpful and Friendly Staff!

Leisure Partner

8/10

Excellent

26 Dec 2025

Maria

Nice rooms and friendly staff.

Business_and_leisure Family_with_children

10/10

Exceptional

20 Dec 2025

Bart Jr.

N:a

Leisure Friends

10/10

Exceptional

15 Dec 2025

Robert

Good Experience. Clean room, Great Location, Good Food & Atmosphere

Leisure Family

6/10

Pleasant

14 Dec 2025

Lory

For the second stay in a row, our blinds were broken. They had one set just laying in the corner and the other you couldn't open to see out - there was a hole in the wall in the bathroom and the toilet paper holder was broken so the toilet paper kept falling off. This is a great place but very expensive to continue seeing low maintenance and they were sold out so we couldn't switch rooms

Leisure Partner

10/10

Exceptional

07 Dec 2025

Julia

The hotel was clean and beds were comfortable. Breakfast was good, but would have preferred more options. There was no refrigerator for the milk that was just sitting out. Great location for our visit to OSU.

Friends_and_family Family

10/10

Exceptional

07 Dec 2025

Stephen

Great room. Friendly staff

4/10

Poor

03 Dec 2025

Marcie

Room was gross. Previous guests trash in waste basket, something slimy on the wall near A/C unit, urine on toilet & floor, splatters on the mirror, dirty stains on the comforters. Sad…we really did like the suite layout, yet the lack of cleanliness was just too awful to overlook.

Friends_and_family Family

6/10

Pleasant

03 Dec 2025

Eileen

Staff was friendly and addressed my needs.
Room / shower was no

6/10

Pleasant

30 Nov 2025

Sheila

The staff are great. Great location, walking distance to OSU Campus.

Leisure Family_with_children

10/10

Exceptional

29 Nov 2025

GLENDA

The staff was gracious. Rooms were clean, comfortable and spacious.

Friends_and_family Family

8/10

Excellent

28 Nov 2025

Paul J.

The room was good. We rested. Dirty bathroom was an issue. The housekeeper did not clean it.

Friends_and_family Family

6/10

Pleasant

23 Nov 2025

William

Rooms are alittle dated and dusty in spots, also the shower had some molded silicone. But the bed was very comfortable and seemed new. The 2 room suite

6/10

Pleasant

19 Nov 2025

Lindsay

Lovely staff but overpriced rooms. Shower had mold along the edges, floor boards in main area of room shifted, chipped paint. Expected higher quality

Business_and_leisure Partner

10/10

Exceptional

16 Nov 2025

Denis

Enjoyed our stay. Friendly staff, clean premises and convenient location. Would definitely stay there again.

Business_and_leisure Family

10/10

Exceptional

11 Nov 2025

Jeremy

It was a great stay, but if you’re going to charge a parking fee of $5 a day please let us guests know. The BW website states free parking at the site. I think you should change that.

Leisure Family

8/10

Excellent

09 Nov 2025

Megan

I loved my room and the hotel, only complaints was our TV and our room neighbors. Our TV had the talk back on and we could not turn it off. Which we didn’t ask for help so that’s our problem. But our room neighbors were very inconsiderate, got into their room very late 11pm and were very loud all night. They tried to come into our room through the shared door multiple times. Thankfully we kept it locked so they never got into our room.

Business_and_leisure Friends

10/10

Exceptional

06 Nov 2025

Jeremy

Yes

6/10

Pleasant

03 Nov 2025

Lory

The room (316) had no blinds and the outside lights were glaring in. We didn't realize until time to go to sleep. The front desk lady was great and helped find us another room on the same floor so we had to repack everything (a lot due to a big bike race) and get it to the other room and unpack again. That rooms needs to be fixed and if not, marked not to book. The second room's refrigerator didn't have the pieces to hold things in the door so it needs to be looked at too. (321)

Leisure Partner

2/10

Poor

01 Nov 2025

Wade

Mold everywhere in bathroom . Toilet ran water continuously. 1st room the toilet was broken. Moved to next room with mold and disfunctional toilet. Good grief!

Business_and_leisure Family

8/10

Excellent

28 Oct 2025

Alan

Would definitely stay again, wonderful amenities, friendly staff, good breakfast.

Business_and_leisure Family

10/10

Exceptional

27 Oct 2025

Jill

We stay here when we come for OSU homecoming. The staff is very nice and helpful.. It is very clean and close to campus-

Leisure Family

10/10

Exceptional

21 Oct 2025

Michael

Nice, great location.

4/10

Poor

20 Oct 2025

Carey

The location of the hotel was very convenient! Enjoyed being close to everything but when we arrived in our room it stunk like dog pee. And the shower was backed up very badly

Leisure Family

8/10

Excellent

16 Oct 2025

Belinda

Boone Pickens stadium is very close. The location is great for all OSU fans.

Family

10/10

Exceptional

16 Oct 2025

Heather

Very clean and comfy

Friends_and_family Friends

2/10

Poor

15 Oct 2025

Steven

Property was is outdated and needs a makeover. Room smelt like smoke and shower handle broken. At check in there was a sign saying they would be right back that they were assisting a guest on property. I pushed the button and the receptionist on duty that night came from smoking a cigarette outside and not actually assisting a guest. Over paid for a room and facility that needs updated

Leisure Partner

10/10

Exceptional

15 Oct 2025

Keith

Very helpful staff!

Self

10/10

Exceptional

15 Oct 2025

Travis

Aces

Business Self

6/10

Pleasant

11 Oct 2025

Tony

This property has a lot of potential because of the location, but it is in need of some upgrades to bring it up to par. Overall, our keys didn’t work on most of the exterior doors, and one door was typically left propped open because it wouldn’t shut completely. While I generally feel safe in Stillwater, if we were staying anywhere else I would have been a little concerned about unwanted guests wandering in.

The room we stayed in had two queen beds and a sleeper sofa. In theory, it’s a really nice layout, but the extra room with the queen bed is about 15 degrees warmer than the rest of the room. In order to even be able to sleep, we had to set the AC at 62 degrees, which made it unbearably cold for the person in the bed next to the AC. Not to mention the door had been removed from this room, leaving no privacy from the rest of the room. (Tough for my wife to be able to change with our boys in the room) The bathroom did not have a fan, which turned it into a sauna which allowed for zero ventilation.

Again, seems like these issues could all be resolved, and with the location, this could become a desirable place to stay in Stillwater.

Leisure Family

4/10

Poor

11 Oct 2025

Monte

Not a good value

Room was ok but not even close to nice enough for the price. Booked a 2 room 3 queen suite. No in room coffee pot, not as clean as could be, outlets were behind head boards making it difficult to charge phones, no mirror in main bedroom.

4/10

Poor

11 Oct 2025

Monte

Mold in shower

First room a\c was super noisy and barely working and shower leaked so long mold was running down the wall and a dirty wet wash cloth laying in bottom of shower. Front desk moved us to another 2 bedroom where only 1 of the a/c units worked. Kids didn’t sleep well because room was too hot.

Friends_and_family Family

10/10

Exceptional

03 Oct 2025

Heather

Clean, quiet, WiFi. Will stay again

Business

4/10

Poor

01 Oct 2025

Carson

There were no blinds on the window at all. The A/C couldn't keep up and it wasn't really hot outside. Breakfast was subpar. It's pretty run down all around and it shows it age.

Business

10/10

Exceptional

29 Sep 2025

Nikole

Cozy

Leisure Family

6/10

Pleasant

25 Sep 2025

Danielle

The location was good, the rooms were big but very dated. Hallways smelt bad, beds were clean. Bar was kinda a joke, one night ran out of rum and next night didn’t have sprite so they make you get it out of the vending machine. There’s no real bar tender and it’s just soda bottles, dingy.

Leisure Family