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Surestay By Best Western Alice

Kingsville - TX · United States

1350 S US Highway 281View location

8.0/10Excellent176 Reviews
Cleanliness8.2/108.2
Service8.4/108.4
Comfort8.4/108.4
Condition8.2/108.2
Location7.4/107.4
Neighborhood8.2/108.2
Value7.0/107.0
Amenities7.6/107.6
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Surestay By Best Western Alice

Stay at the SureStay Hotel by Best Western Alice in Alice, Texas, the hub city of south Texas. Located just 45 miles west of Corpus Christi on Highway 44, we provide very spacious smoking and non-smoking rooms. Every room is furnished with refrigerators, microwaves and hairdryers.

Our surroundings depict rustic south Texas, with beautiful landscaping and a superb swimming pool with palm trees. The SureStay Hotel by Best Western Alice is located near a very attractive 18-hole country club golf course and within one block of the best in Mexican cuisine. Enjoy your stay!

Read more about this hotelShow less

Located in Alice, SureStay Hotel by Best Western Alice is within a 5-minute drive of South Texas Museum and Tejano Roots Hall of Fame. This hotel is 1.5 mi (2.4 km) from CHRISTUS Spohn Hospital Alice and 2.6 mi (4.2 km) from Coastal Bend College.

Make yourself at home in one of the 41 individually furnished guestrooms, featuring refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Conveniences include desks and coffee/tea makers, as well as phones with free local calls. Featured amenities include a business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until Anytime
Check-out until 11:00 AM

Hotel policies

No cribs (infant beds) available No elevators Professional property host/manager Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Pool access available from 10:00 AM to 10:00 PM.
    • Children 8 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Optional fees
    • Pet fee: USD 20.00 per pet, per night
    • Service animals are exempt from fees
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

South Texas Museum 1.8 km / 1.1 mi
Tejano Roots Hall of Fame 2.1 km / 1.3 mi
CHRISTUS Spohn Hospital Alice 2.5 km / 1.5 mi
Coastal Bend College 4.7 km / 2.9 mi
CHRISTUS Spohn Hospital Alice 5.5 km / 3.4 mi
Alice Country Club 6.9 km / 4.3 mi
Padre Pedro Plaza 17.1 km / 10.6 mi
King Ranch 40.5 km / 25.2 mi
John E. Conner Museum 43.5 km / 27 mi
Lake Corpus Christi 44.3 km / 27.5 mi
Lipantitlan State Historic Site 44.6 km / 27.7 mi
King Ranch Museum 45.4 km / 28.2 mi
Outlets at Corpus Christi Bay 45.9 km / 28.5 mi
Richard M. Borchard Regional Fairgrounds 45.9 km / 28.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 41
  • Number of floors (main building): 1
  • Suites: 2
  • hotel
  • Small pets allowed (under 5 kg)Extra charge
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry serviceExtra charge
Show 9 more facilities & services
  • Lift access
  • Luggage roomExtra charge
  • Grill/BBQ
  • PhotocopierExtra charge
  • Business centre
  • Outdoor freshwater pool
  • Breakfast
  • Picnic
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room KING BED NON SMOKINGRoom • KING BED NON SMOKING • 1 Bedroom • 23 m²ROO.KG-NM
    Room KING BED NON SMOKINGPhoto unavailable6 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Cable TV
    • Hairdryer
    • Microwave
    • Wi-fi

    Facilities with extra charge

    • Internet access
    • Tea and coffee making facilities
    • Ironing set

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Surestay By Best Western Alice

    Room KING BED NON SMOKING

    Room photos

    6 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG-NM

    Room amenities

    • Cable TV
    • Hairdryer
    • Microwave
    • Wi-fi

    Facilities with extra charge

    • Internet access
    • Tea and coffee making facilities
    • Ironing set

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Surestay By Best Western Alice

    QUADRUPLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKING • 1 Bedroom • 23 m²ROO.NM
    Room NON SMOKINGPhoto unavailable5 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Cable TV
    • Hairdryer
    • Microwave
    • Ironing set
    • Wheelchair-accessible
    • Wi-fi

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Surestay By Best Western Alice

    Room NON SMOKING

    Room photos

    5 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM

    Room amenities

    • Cable TV
    • Hairdryer
    • Microwave
    • Ironing set
    • Wheelchair-accessible
    • Wi-fi

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDSRoom • TWO QUEEN BEDS • 1 Bedroom • 23 m²ROO.2Q-1
    Room TWO QUEEN BEDSPhoto unavailable5 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wheelchair-accessible
    • Wi-fi
    • Cable TV
    • Hairdryer
    • Microwave
    • Ironing set

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Surestay By Best Western Alice

    Room TWO QUEEN BEDS

    Room photos

    5 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q-1

    Room amenities

    • Wheelchair-accessible
    • Wi-fi
    • Cable TV
    • Hairdryer
    • Microwave
    • Ironing set

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDS NON SMOKINGRoom • TWO QUEEN BEDS NON SMOKING • 1 Bedroom • 23 m²ROO.2Q-NM
    Room TWO QUEEN BEDS NON SMOKINGPhoto unavailable7 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Cable TV
    • Wi-fi
    • Microwave
    • Hairdryer

    Facilities with extra charge

    • Ironing set
    • Internet access
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Surestay By Best Western Alice

    Room TWO QUEEN BEDS NON SMOKING

    Room photos

    7 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q-NM

    Room amenities

    • Cable TV
    • Wi-fi
    • Microwave
    • Hairdryer

    Facilities with extra charge

    • Ironing set
    • Internet access
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED WITH JACUZZIDOUBLE • KING BED WITH JACUZZIDBL.JA-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED WITH JACUZZI

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Surestay By Best Western Alice

    DOUBLE KING BED WITH JACUZZI

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED WITH JACUZZI

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.JA-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Surestay By Best Western Alice

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Surestay By Best Western Alice

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Surestay By Best Western Alice

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Surestay By Best Western Alice

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARD • 1 Bedroom • 23 m²ROO.ST
    Room STANDARDPhoto unavailable8 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Single bed 80-130 width, King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wi-fi
    • Cable TV
    • Hairdryer
    • Microwave
    • Ironing set

    Facilities with extra charge

    • Internet access
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Surestay By Best Western Alice

    Room STANDARD

    Room photos

    8 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Single bed 80-130 width, King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Room amenities

    • Wi-fi
    • Cable TV
    • Hairdryer
    • Microwave
    • Ironing set

    Facilities with extra charge

    • Internet access
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Surestay By Best Western Alice

    DOUBLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Surestay By Best Western Alice

8.0
Excellent
176 Reviews
Cleanliness
8.2 /10
Service
8.4 /10
Comfort
8.4 /10
Condition
8.2 /10
Location
7.4 /10
Neighborhood
8.2 /10
Value
7.0 /10
Amenities
7.6 /10
75 reviews shown
10/10
Exceptional
21 Jun 2026
Marivel
Everything was good
Family
2/10
Poor
04 May 2026
Cesar
No help full
8/10
Excellent
29 Nov 2025
Rachel f.
Comfortable, Quiet, Great Staff!
Leisure
6/10
Pleasant
20 Oct 2025
Sam
I was told a pet fee per nite would be added to room charge when i checked in with one person. I was charger more per nite when I checked out with a different person. Seems like a scam. I didn't have time to question.
Business
6/10
Pleasant
02 Sep 2025
Cindy
The pool was too hot and slimy to swim in. Front desk was nice. Music blasting from a bunch of workers.
Business Partner
8/10
Excellent
27 Jul 2025
Martha
Very clean, can tell recently renovated.
Was in town for a family event and was this was a comfortable place to stay.
8/10
Excellent
14 Jul 2025
Nick
Room was clean , comfortable & AC was Super !
Staff was very friendly and breakfast was very good !
Business Family
10/10
Exceptional
14 Jul 2025
Verified traveler

Nice Hotel

Nice Hotel in that area. Clean rooms, comfortable, easy to get to. Didn't have time to look around was a business trip just in and out.
Business
8/10
Excellent
30 Apr 2025
David
Small a little older place but ok place to stay for a night
Leisure Partner
6/10
Pleasant
27 Apr 2025
Scott
Good place
6/10
Pleasant
12 Apr 2025
Sandra
The staff were very unfriendly and not at the desk rang bell several times no breakfast as your description had listed really disappointing that place showed up first on my options to stay in Expedia suggested. Door to lobby was locked this morning. Please update your listings of your property to stay and the correct information
Leisure Partner
8/10
Excellent
14 Feb 2025
Ruben
Nice area
Leisure Family_with_children
10/10
Exceptional
31 Dec 2024
Billy
Very decent
Business_and_leisure Family
8/10
Excellent
09 Dec 2024
Paul
Everything was great until I went to take a shower and it was broken. Check your shower early so you don’t have the same problem.
2/10
Poor
03 Dec 2024
Darnell
There was a gecko on the ceiling in the first room and no tv!!! The second room given to us was clean but still no tv. The front desk did barely anything to help. Stood outside the room for 15 mins before they gave us our second room. Horrible customer service...
Leisure Family_with_children
4/10
Poor
30 Nov 2024
Haidee

NO SLEEP

The smoke detector was beeping all night and no one answered the front desk phone. When I went down to ask someone for help, there want anyone available. I didn’t get any sleep!
Friends_and_family Family
10/10
Exceptional
27 Oct 2024
Gerardo
I'm a people person. Staff from check in to housekeepers were helpful and friendly. If in the area in the future, defiantly staying there.
Business_and_leisure Self
8/10
Excellent
26 Oct 2024
Joe
It was clean.
Business Self
4/10
Poor
19 Jul 2024
Walter

Worst Night Stay

The beds appeared to be clean, but that was the only thing. We saw mouse poop on the floor and blood on the curtains. There was a beer can in the trash can. The A/C hadn't been on in the rooms for days. It was muggy and extremely hot in there, it took about 8 hrs to cool the room to a comfortable temperature.
Friends_and_family Family
10/10
Exceptional
18 Apr 2024
John
Clean room, good breakfast, easy check-in.
Self
10/10
Exceptional
05 Apr 2024
Michelle
Great customer service and comfy room
Business
10/10
Exceptional
01 Apr 2024
Alejandro
Nice place
Business_and_leisure
8/10
Excellent
31 Mar 2024
Ernesto
The rooms were ok, but a little noisy outside. Beds were nice and firm. They had a good hot breakfast. The hotel was not on the main street where all the restaurants and convince stores were. Hotel was along an industrial area.
Leisure Partner
2/10
Poor
12 Mar 2024
Pat Torres
Dirty room and bathroom. Gnats in the room. The room smelled horrible. I felt safe due to the door not shut all the way, people passing by can see inside the room through due to door not shutting completely. Bed VERY uncomfortable. Wouldn’t recommend to anyone.
6/10
Pleasant
09 Feb 2024
Angie
The in-room whirlpool/jacuzzi was really nice but the hotel is pretty old and needs some TLC. Front office staff was not friendly in the least --pretty much seemed disinterested in our business. It was quiet and served its purpose for the weekend but not sure I'd choose this hotel again.
Leisure Family
6/10
Pleasant
07 Jan 2024
Verified traveler
Refrigerator in room with too nosey and door would not close properly a couple of times when I was leaving
Friends_and_family Family
10/10
Exceptional
08 Oct 2023
Victor
Had a nice peaceful stay, Very clean, quiet, and comfy
Leisure Self
8/10
Excellent
23 Aug 2023
Verified traveler
The hotel itself was small but clean. I liked the room and it was very quiet as there was not many occupants. The beds were uncomfortable. The pool was clean and water was warm. I kinda got pissed off when I went to office on Sunday morning expecting to eat a continental breakfast and the main lobby doors were locked and a note on the door stating \"Unfortunately There will no breakfast today.\" Mind you, this was a Sunday Morning. When I rang the window bell for service (I had to ring it several times), the office lady stated they were short staffed (they only had 2 workers) and this was the reason for no breakfast being served. Im sorry but the whole hotel maybe had 10 rooms rented out and I sure didnt see the office being overwhelmed by renters because the DOORS WERE LOCKED!!
I do feel like this is a false advertisement as I rented there because it said it did supply a continental breakfast.
I ended up having to spend more money to buy breakfast down the road...
2/10
Poor
23 Jun 2023
Yadira
None
8/10
Excellent
05 Jun 2023
Rosa M

I will SureStay here again

Everything was really good for the price. New-ish and clean. Friendly staff.
Business
8/10
Excellent
30 Mar 2023
Raquel
Staff was kind, quick and courteous. The area was quiet and clean. Good overall.
Leisure Self
2/10
Poor
03 Nov 2022
Analuisa
Property was nice but staff is very rude and unprofessional
Leisure Friends
8/10
Excellent
23 Oct 2022
Eloy
Everything okay
Business_and_leisure Family_with_children
2/10
Poor
26 Sep 2022
Desiree
They wouldn't allow us to have breakfast in our room.
Leisure Family
10/10
Exceptional
04 Jul 2022
Antonio
Extremely friendly front desk service. Clean rooms, and well kept area outside. Worth the stay. I definitely recommend to others.
Self
6/10
Pleasant
16 May 2022
Rosie
Quiet location
friendly staff
Business_and_leisure Partner
10/10
Exceptional
23 Apr 2022
Ricardo
The staff was friendly and helpful. The room was nice and comfortable. Fair price. I would stay there again.
Business Partner
10/10
Exceptional
27 Feb 2022
Sally

Great service

Thank you for the great service
Friends_and_family Family
10/10
Exceptional
02 Feb 2022
Timothy

Comfortable

The sink stopper didn't work but I was able to open and close it from below so I didn't need to bother them with fixing it while I was there. But I let them know so they could fix it.
Self
8/10
Excellent
15 Nov 2021
Erlinda
Friendly, very clean would definitely stay again
Friends_and_family Family
2/10
Poor
24 Sep 2021
Jennifer

I will not recommend this place to anyone.

The disclosure states that there is a $20 pet fee. That’s fine however when I got here the guy charged me $20 per pet instead of the flat $20 listed. I got here around 3am by the time I tried to lay down after driving for 12 hours. The pillow are like something from the flinstones. The bed is hard and uncomfortable. The curtains do not block out light and the animals weren't helping much either. By the time I got here I was starting to see double from being tired and now I feel like I have hardly slept.
Self
10/10
Exceptional
22 Jun 2021
Verified traveler
just affordable staying
Business Self
8/10
Excellent
18 Jun 2021
Verified traveler
Had a great week here !!
Business Family
8/10
Excellent
31 May 2021
Verified traveler
Was pretty decent ..
Business_and_leisure Family
10/10
Exceptional
29 May 2021
Verified traveler
It was my first time in Texas. The hotel was wonderful. The staff was very attentive and the rates were very affordable and rooms were very clean and comfortable. Honestly hands down the only place to stay in Alice Texas.
Leisure Self
2/10
Poor
18 Mar 2021
Verified traveler
I went to Alice for a funeral and my experience with this hotel was disgusting. I will never go to this hotel again and a matter of fact I stayed for the remainder of my stay at OYO which was down the block and it was cheaper and no bed bugs.
Friends_and_family Partner
10/10
Exceptional
10 Dec 2020
James
Excellent facility. Clean and quiet.
Nice staff. Well worth the money.
An excellent bargain.
Business_and_leisure Self
10/10
Exceptional
04 Oct 2020
Linda

Good value for the money.

Very nice and clean. Friendly staff.
Friends_and_family Family
8/10
Excellent
01 Oct 2020
Maria Angela

Business as usual

It’s good and close to work
Business
10/10
Exceptional
10 Feb 2020
Verified traveler
I went to use the washing machine and it didn't work, so I went to the office and the manager took my laundry and washed, dried, and folded my laundry for me. I thanked him and asked the next time I saw if I owed him and he said this is your home away from home. I told him if we were ever in the area again we would stay there again.
Friends_and_family Family
2/10
Poor
15 Jan 2020
MARY

I WILL NEVER STAY THERE AGAIN

I will never stay there again..I accidentally booked twice because of bad internet and they did not want to help me..It was very creepy..
Friends_and_family Family
8/10
Excellent
20 Dec 2019
Debra

Good stay in Alice

Room clean and comfortable. Traveling alone I felt very safe. Staff very friendly I would stay again.
Business
10/10
Exceptional
08 Nov 2019
Verified traveler
Got the jacuzzi tub room it was excellent. Very quit
Leisure Self
8/10
Excellent
31 Oct 2019
ak

the quality of the breakfast food was poor. The pastries were dry and stale.
Leisure Partner
6/10
Pleasant
21 Oct 2019
Verified traveler
Overall it was a great stay. The only issue was there was ants all over the restroom!
Friends_and_family Partner
2/10
Poor
25 Sep 2019
Rosana
There was bed bugs an they don’t want to do anything but laugh at my face
Self
6/10
Pleasant
30 Aug 2019
ime

Below average

Continent is there but customer service is poor
Business
10/10
Exceptional
29 Jul 2019
Manny

Great trip

Our stay was great room was clean comfortable water pressure was great
Friends
8/10
Excellent
02 Jul 2019
Jesus

Good night stay

Check in was easy. Mr. Patel was profession and friendly. Room was clean and easy access from the parking lot. The bed was comfortable. Didn't try the breakfast but it look in inviting.
Partner
8/10
Excellent
01 Apr 2019
Jojo
Everyrhing was great . I'd definitely will stay here again.
10/10
Exceptional
11 Mar 2019
Verified traveler
Very friendly and professional staff . The room was clean and the bed was semi comfortable I recommend and would stay here again
Friends_and_family Family
6/10
Pleasant
06 Jan 2019
Verified traveler
I really enjoyed this place other than when my grandson left his wallet behind the cleaning lady took out the cash he had in there but returned the wallet.
Friends_and_family Family_with_children
10/10
Exceptional
08 Dec 2018
Dana

Very nice!

Very nice room. Clean, new with comfy bed.
8/10
Excellent
03 Dec 2018
Victor

Nice comfy spot

Room was very nice and comfy. Noticed some black mold in the shower below the seat that needs treating. Channel lineup card was not correct as to what channels were provided. Overall room was spacious, peaceful, and was quiet. I recommend this stay to anyone.
2/10
Poor
19 Nov 2018
NMM
It was a horrible experience! The manager was uncooperative with Expedia and we had to end up paying cash for another room because he wouldn’t give us the room I paid for through Expedia! After about two hours he gave us the room from Expedia and after calls back and forth and then blamed us for him getting in trouble ! And to top off he made us wait for our refund till morning
10/10
Exceptional
19 Oct 2018
Shawn
Always a great time. The last time we stayed there, we were there for my wifes grandmothers funeral and we ended up having a few extra family members show up and hang out around the grill area. The management was great and allowed us to hang out.
6/10
Pleasant
03 Sep 2018
jodie
Shower ran all night. Room smelled like mold.
Partner
10/10
Exceptional
23 Jun 2018
Valentin

Excellent stay

Great customer service ... Rooms where super clean and comfortable .. close to the beach , mall , and many restaurants .. will definitely stay here again ..
10/10
Exceptional
10 Jun 2018
Verified traveler
We enjoyed our stay very much. We were in town for my wifes grandmothers funeral and we had 3 rooms there. The rooms were very clean amd staff was great. Very well lit up and just felt safe. We ended up having a few of the family
6/10
Pleasant
28 May 2018
OJ
Went to eat breakfast at 6am. Pastries were hard as a rock. Waffle mix had enough for 1 1/2 servings. Juice empty. And roaches running around. So 4 people in our group. 7 hours of sleep and this was our treat for breakfast.
10/10
Exceptional
27 May 2018
ronaele
It's clean and nice.
10/10
Exceptional
16 Apr 2018
Velma
Very satisfied rooms very clean
Partner
10/10
Exceptional
17 Mar 2018
PAT

Good Value

Nice facility at a good price.
Family
10/10
Exceptional
13 Dec 2017
Joe

Recommended

Very clean. Lots of cable channels. Fast wifi. Recommended!
Family
8/10
Excellent
24 Nov 2017
Mary

Okay stay in convenient location.

Convenient location on Business 281. Somewhat older motel. Comfortable beds.

Location & surroundings

Surestay By Best Western Alice
1350 S US Highway 281, Alice, United States

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Surestay By Best Western Alice

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