Name: Best Western Plus Shamrock Inn & Suites
Address: 1802 N Main Street, Shamrock, 79079, US

2/10

Poor

29 Jul 2026

Larry Lee

Room was absolutely disgusting and filthy. Had to claen my own AC air filter, because it was so completely clogged that the AC wasnt working. Years of dust and dirt were showing up everywhere like the cleaning staff never cleans the rooms. Walk in and look at the dirt on the HVAC grill near the floor behind the front desk. I should have known then to just turn around and walk out because the rest of the place was no cleaner.

6/10

Pleasant

25 Jul 2026

John

The place needs a serious remodel

6/10

Pleasant

21 Jul 2026

Frank

Needs maintenance. Rust in bathroom, racked sink, broken plug by coffee pot. Furniture stained. But the beds were very comfortable and the bed linens nice. We could not get the room very cool so the air conditioner could use updating.

Friends_and_family Family

10/10

Exceptional

20 Jul 2026

Laurie

The rooms are spacious and clean. The staff was great and they make you eggs anyway you want them for breakfast.

Partner

2/10

Poor

14 Jul 2026

Jason

I reserved thru Expedia before arriving so was charged thru them then arrived at hotel and was charged for same thing again thru best western plus

6/10

Pleasant

09 Jul 2026

Christopher

Breakfast offerings were good. Beds need some attention as it took me a few tries to find the best, less used side. Room was older but clean.

Self

10/10

Exceptional

09 Jul 2026

Janice

It was an excellent stay. The staff was very helpful and the room was perfect! Will stay again.

Family_with_children

8/10

Excellent

07 Jul 2026

Nancy

We love the eggs cooked to order at your breakfast buffet!

Partner

8/10

Excellent

06 Jul 2026

Huai Cheng

Key card didn’t work first time. Breakfast sufficient.

Self

10/10

Exceptional

06 Jul 2026

stacey

Hotel is clean. They serve a full breakfast with eggs made your way. Convenient location. I highly recommend this hotel.

Partner

4/10

Poor

06 Jul 2026

Floyd

Went to room and toilet was full and plugged up. They didn’t want to change the room but offered a plunger. Did get another room finally but bathroom lock wouldn’t open up for wife. While that sounds good to some husbands she was not happy. I managed to get open from outside and we just made sure door was left open.

Partner

10/10

Exceptional

04 Jul 2026

Aida

Great service

Family_with_children

8/10

Excellent

03 Jul 2026

ROBIN

No toiletries in the bathroom. The repair work done in the tub was not remotely a good job. Sheets should be changed.

Partner

10/10

Exceptional

03 Jul 2026

Matias Gonzalez

Best complimentary breakfast

Family_with_children

8/10

Excellent

29 Jun 2026

William

Was just passing through but hotel was comfortable and breakfast was decent with made-to-order eggs.

8/10

Excellent

28 Jun 2026

Bill

The door on our room wouldn't latch from inside the room but the deadlock did work. Staff did offer to change rooms. The spa was green, but the pool was usable. On the weekends they do offer fresh eggs ordered to cook for you, (by Nancy) probably the only reason we stay here, the hotel is a little dated, as the bathtub dripped 💧 all night!

Partner

8/10

Excellent

28 Jun 2026

Raymond

The hotel was a nice property. Unfortunately they had plumbing issues in the morning, so no hot water.
They definitely need a new mattress in the room where we stayed. That mattress was way past worn out.
Loved the breakfast option of eggs freshly cooked to our liking.

Partner

10/10

Exceptional

27 Jun 2026

Steven

Everything was great!

Partner

8/10

Excellent

26 Jun 2026

Aaron Joseph

Front staff were very helpful & friendly. A little outdated but seemed well maintained & clean. Made to order eggs were perfect. Close to freeway. Would stay here again.

Family_with_children

10/10

Exceptional

19 Jun 2026

Marsha

Clean room

Family_with_children

8/10

Excellent

13 Jun 2026

Brenda

It was a great place and clean ! Beds slept good! The only problem I saw was it had no soap in the bathroom to wash your hands! Everything else was great!

Friends

8/10

Excellent

13 Jun 2026

ROBIN

We only stayed long enough to sleep 5 hours and shower. No complaints. No frills hotel but it was sufficient

Friends_and_family Family

10/10

Exceptional

10 Jun 2026

Rosemary

!!!!!!

10/10

Exceptional

09 Jun 2026

Lawrence

Very nice place, would stop at again if in the area.

Friends

10/10

Exceptional

09 Jun 2026

JOSE

New property, very nice staff. Will recommend without hesitation

10/10

Exceptional

07 Jun 2026

Daniel

Clean room and great breakfast.

Friends_and_family Family

4/10

Poor

07 Jun 2026

Victoria

We arrived at our room and the door

Or was being propped open by the trash can. The desk chair had dirt all over it on the side, the door wouldn’t shut all the way unless you force shoved it shut and the same way to open it. We only received 2 towels for 3 people, 1 wash cloth, the body wash and shampoo dispenser neither one had any of either in them. There weren’t any toiletries like the bar soap, etc… there was a dead bug on the middle of the bathroom floor which made us think it hadn’t actually been cleaned very well. None of the lamps were plugged in, we had to plug them in ourselves
Most of the staff was nice, when we arrived and checked out. My husband had to ask for an extra towel and they did give it to him immediately. You can tell it’s and older hotel. The door to the bathroom had dents and pieces of the wood missing at the bottom and a lot of the metal throughout the room and bathroom looked like it was rusty, or none of it had been cleaned. Just more TLC would be needed.

Business Family

10/10

Exceptional

04 Jun 2026

Amy

Great overnight stay at this hotel. Convenient location off I 40. We used the hot tub and it was really nice. The breakfast was great and included made to order eggs in addition to sausage, gravy, biscuits, bagels, toast, waffles, yogurt, cereal, fruit, juice, and a coffee machine with several options for flavored coffee. If you are exploring route 66, this is a great option for a nice hotel stay.

Partner

8/10

Excellent

01 Jun 2026

Valerie

Nice menu for breakfast! Our room was clean and quiet.

Partner

10/10

Exceptional

30 May 2026

Larry

Everything was great. Having eggs cooked to order on a Saturday was a very pleasant surprise. Tried to use the laundry facilities but the machine wouldn't accept our quarters. Front desk was no help. All in all it was a very nice stay.

Partner

2/10

Poor

30 May 2026

Janet

Booked a room for 1 night to escape the lightning storms and get away from the bad weather. Arrived at approximately 9:30 PM and checked out at 10:30PM. It was room 323. Upon arrival, the gentlemen checking us in read out the last four of our debit card on file to confirm it was ours, it was in fact not our card we had listed. He also asked if it was a masters card, also not a card we carry. That should have been our que to just leave; however, we were exhausted and wanted a safe place away from the storm. When we finally got to our room, it smelled awful and musty. The first thing we noticed were the counter tops and tables being covered in this white powdery residue. Then we saw jelly smeared on top of the desk and table. Crumbs were all over the couch and also the counter tops. It only got worse from here. The bathroom was filthy. The corner of the bath tub had caked up soap scum, the floor in the tub was dirty and had hairs all in it, and a used bar of soap was left on the tub. The toilet had pubic hair all in it and skid marks. Toilet paper had not been replaced; instead, the roll that the previous guest had used was still there . The floor in the bathroom had hair all over it with reddish-brown streaks on the tile. The bathroom sink also had hair in it and we had no hand soap, we were only given used bottles of shampoo and conditioner. Now moving on to the bedding, it has not been changed and looked clearly used. There was hair on the sheets.

2/10

Poor

28 May 2026

Anthony

The place was one of the most filthiest hotels. I think I’ve ever stayed in.

Friends_and_family Family

6/10

Pleasant

27 May 2026

Dina

Rooms dirty and the shower was gross

Family

10/10

Exceptional

27 May 2026

Carol

They have a great breakfast and comfortable beds. Sadly this time we didn’t use the hot tub but our last time we did. It was great after many hours on the road

Partner

10/10

Exceptional

26 May 2026

Stephen J

Convenient location. Reasonable price. Clean and comfortable room. Breakfast was good and also had cookies at the front desk for the road!

8/10

Excellent

23 May 2026

Amada

Loved breakfast eggs your choice !!!

Family_with_children

2/10

Poor

17 May 2026

Teresa D

You get to your room at 10:30 at night and just want a clean, comfy place to stay…well this is NOT that!

Partner

10/10

Exceptional

10 May 2026

Eddie

Great stay. Room was clean

Self

8/10

Excellent

09 May 2026

James

Room was a little tired. A/c was noisy. Breakfast was very good. Fresh omelette cooked custom. Overall not bad.

Partner

6/10

Pleasant

02 May 2026

Leigh

The front desk staff were nice and helpful. The lady who made eggs to order and provided the breakfast did a nice job.

But the property needs some upkeep. The lampshades were completely broken, the chair in our room was missing an arm, there wasn't any soap in the room, a blow dryer was sitting on the bathroom counter in a torn cardboard box, and the safety railing at the front steps was very loose and wobbly.

Family

2/10

Poor

28 Apr 2026

Lynnard

The water shut off in my middle of shower…

2/10

Poor

23 Apr 2026

Yvon

After a long day on the road a nice hot shower was on the menu. There wasn’t any soap in the room. Went down to the front desk. Only to be told they had “run out” of soap & could supply me with more shampoo!!! I was dumbfounded I just walked away. Get back to my room ( on the 3rd floor) my key doesn’t work. Go back down to the desk to get this fixed. Go back to the room the key fails once again. Another trip to the desk. Back to the room it’s ok. Go out for supper. Get to our room the key doesn’t work. Back down to get this resolved. The last time we were at this hotel the TV didn’t work. So this is the last time they will get our business. For a BW plus are you supposed to remember to bring soap with you maybe next time you’ll be asked to provide toilet paper. What a disgrace.

Pet

8/10

Excellent

22 Apr 2026

Shirley

The Rooms were clean. Front desk evening staff was pleasant. Breakfast qas good

Partner

6/10

Pleasant

20 Apr 2026

Brian

Room was spacious. Overall facilty needed more tlc. Remodeled bathroom nice enough except the dingy tub with trash stuck in the drain, dirty broken shower head.

Self

10/10

Exceptional

14 Apr 2026

Wayne

Poor plumbing issues, toilet was plugged prior to our arrival and lack of water pressure and hot water in the AM.

8/10

Excellent

11 Apr 2026

KELLY

Good value.

8/10

Excellent

10 Apr 2026

Natalie

The Ac did keep the room cool. It was a nice and spacious room ( 2 queen beds pet friendly oversized room) the only thing is room 305 had a broken sink lol . Or atleast it had a GIANT crack in it (still usable lol)! And the blinds were kinda gross .. and the window seal ..sticky.. everything else was perfect . Staff was able to provide me an extra blanket and some extra shampoos and body washes .very nice lady thank you

Family_with_children

10/10

Exceptional

09 Apr 2026

Colin

The breakfast was fresh and delicious. The staff was extremely friendly and helpful. Other guests were courteous and polite. The whole area itself is a lovely little town. I would highly recommend staying here. The room was spotless. The hot tub jets were amazing. Had a beautiful view of the sunrise from my window.

Self

10/10

Exceptional

08 Apr 2026

Wanda

Great Breakfast

Partner

10/10

Exceptional

05 Apr 2026

Virgil

Great breakfast

Partner

10/10

Exceptional

05 Apr 2026

Bret E

Nice place

8/10

Excellent

05 Apr 2026

J. David

Room was clean and comfortable. However, there was no soaps, shampoo, hand cream, etc whatsoever in the room. Worse , the TV remote had no instructions and it takes an elect engr degree to make it work. I never really figured it out! Registration was easy but desk clerk had no clue on local sites and places to go. Staff needs local info. Breakfast and attendant were great but your great bisquits need white gravy to make a true Texas experience. Eggs your way is super.

Family

8/10

Excellent

21 Mar 2026

Sharon

If you need to use luggage cart. Do not park on the side. No ramp!

Partner

8/10

Excellent

18 Mar 2026

phil

Room was a bit dated but clean
Excellent breakfast

Partner

8/10

Excellent

11 Mar 2026

Sonya

Everything was OK

Partner

8/10

Excellent

06 Mar 2026

Timothy

The bedroom pillow were very small couldn’t even get a good night sleep on them

Partner

6/10

Pleasant

04 Mar 2026

Ryan

SOMEONE LEFT A BIGGEST POOP EVER IN OUR ROOM AND LEFT IT THERE FOR DAYS!! OUR ROOM SMELT AWFUL. THE LADY AT THE FRONT DESK CAME AND CLEANED OUR BATHROOM THAT NIGHT. THERE IS ALOT OF MAINTENANCE GOING ON THERE AND WE HAD TO CHANGE ROOMS. A MAINTENANCE WORKER WALKED IN ON MY WIFE NAKED. HE DIDNT EVEN KNOCK JUST WALKED RIGHT WITH A KEY. SCARED HER TO DEATH. OVERALL THE STAFF WAS NICE AND THE BREAKFAST WAS OKAY.

Family_with_children

10/10

Exceptional

25 Feb 2026

Jamiko

Clean room

Self

4/10

Poor

11 Feb 2026

Benjamin

Room was very outdated and old. Everything seemed damaged and worn. Water damage, rusted shower, dirty. Needs a renovation badly!

Leisure Partner

8/10

Excellent

09 Feb 2026

Keith

Staff very helpful and responsive.

10/10

Exceptional

05 Feb 2026

Marsha

Comfortable room and great staff. Made to order omelets for breakfast.

10/10

Exceptional

20 Jan 2026

Kevin

Room was clean, staff was friendly and the made to order eggs at breakfast was excellent!

Leisure Self

10/10

Exceptional

14 Jan 2026

Charles

Nice quiet & clean room with pleasant staff.

10/10

Exceptional

13 Jan 2026

Pete

very nice clean and comfortable room

8/10

Excellent

10 Jan 2026

Tammy

Good food , clean , safe

Partner

10/10

Exceptional

10 Jan 2026

Michael

Clean , excellent breakfast

Friends_and_family Friends

10/10

Exceptional

09 Jan 2026

Stacie

Clean rooms nice stay

Leisure Family

10/10

Exceptional

06 Jan 2026

Kirby

Great all the way around!

Leisure Family

6/10

Pleasant

02 Jan 2026

J

It was dated (not to badly) and there was mold in tub calk. The water had some interruption issues but I got thru. There were not nearly enough tissues in the tissue holder and no additional boxes to be found. The hot tub had mold in it and not serviceable and the pool was room temp. or less. Over all, I was not greatly satisfied with the stay. The plus side is that the bed was mostly comfortable and in general the place was clean.

Self

10/10

Exceptional

02 Jan 2026

Kanju

Good place to stay. Nice staff members.

4/10

Poor

27 Dec 2025

Kate

This property left a lot to be desired. We were on a road trip and looking for a place to stay, as we had driven until fatigued. The first room had a large bloodstain on the carpet. The attendant at the front desk was very accommodating and moved our room promptly, but it was a dated property that needed a good a thorough cleaning. The staff was great - breakfast was served in the morning. There was a woman making omelettes on a hot plate and she did a fabulous job with the tools that she was given. The staff attempted to credit us for the inconvenience, but we had booked through Expedia and they couldn’t do anything in this case.

Leisure Family_with_children

10/10

Exceptional

24 Dec 2025

Aaron

Nice comfortable room, great breakfast. Friendly staff and easy check in.

Self

10/10

Exceptional

14 Dec 2025

Joel

We asked for extra bedding and it was brought up within minutes. Excellent service. 10/10

Leisure Friends

8/10

Excellent

09 Dec 2025

Roberta

Nice room but coffeemaker in he room was broken and the breakfast service closed at 9 am. We didn’t think to check because most are open until 9:30 or 10 am.

Leisure Partner

10/10

Exceptional

06 Dec 2025

jennifer

Yes. Very clean and great hospitality

Leisure Self

2/10

Poor

22 Nov 2025

Gary

We need a refund as may hen hotel had no power last night so unable to check in

2/10

Poor

21 Nov 2025

Lee

Old rooms. Flickering lights in room. No electric from 9.30pm 10.00am with no explanation or apologies. No shower, no free full cooked breakfast.

2/10

Poor

19 Nov 2025

Kirstie

Staff was nice and breakfast was decent but the room….checked in super late with 3 small kids upon entering room we see the bed next to the AC unit had like little black flakes on it, it was so late we didn’t think much of it so just brushed it off and went to sleep. In the night the AC unit would not work so turned fan on. Realized in morning the AC unit was covered in thick nasty black mold. Not like a little in the corner but like COVERED. Whole family felt sick. Upon telling the front desk and then coming to look the maid comes by & sees us looking at the AC unit and she says “that one doesn’t work, no hot no cold” then when she looks at the mold she stops in her tracks “oh that’s bad, bad bad, no good” then turns around and walks out. The room was also covered in dog hair. We do not have a dog. Again things we did not realize checking in so late but to their attention in the morning. They said they could do nothing and gave us an email address to contact. It’s been days and no response yet, big surprise. Very concerning. Again we are not exaggerating, it was not a little corner of mold but literally covered in thick furry black mold!! We have pictures. So stay here at own risk. We felt so nasty leaving after having that fan blow in our and our small children’s face all night.

Leisure Family_with_children

10/10

Exceptional

06 Nov 2025

Robert

Clean, large comfortable room. Breakfast has eggs made to order. 24 hour coffee, tea, and hot chocolate. Friendly staff and excellent service. My highest recommendation.

Business Partner

6/10

Pleasant

04 Nov 2025

John

Rooms need major remodel

10/10

Exceptional

04 Nov 2025

Joseph

Could use some updating especially the bath room

Leisure Friends

10/10

Exceptional

30 Oct 2025

Sam

Yes

8/10

Excellent

29 Oct 2025

elaine

Clean and convenient

Leisure Family

8/10

Excellent

29 Oct 2025

Mark

Not around for the breakfast. Staff was pleasant. All good just 2 mentions. 1- $30 charge for the dog is getting a bit much. And 2 , they could start breakfast at 5 for people who want to hit the road early.

Self

10/10

Exceptional

28 Oct 2025

John

Everything was above expectations—check in / the cleanliness of the room/ breakfast—a good choice

6/10

Pleasant

22 Oct 2025

Robert

I don’t like being on the third floor with an 82 year old mother and her blind support dog and a very slow elevator

Business_and_leisure Pet

10/10

Exceptional

13 Oct 2025

Nikolle

Helen, the front desk agent was very kind and helpful.

Business_and_leisure Partner

10/10

Exceptional

02 Oct 2025

Paulette

we like bar soap rather than shower gel but not a huge minus

Leisure

8/10

Excellent

29 Sep 2025

Alex

The check in was great, staff was professional and friendly. The hotel was slightly outdated and older. The room was clean but the air conditioner/heater was broken where you could not adjust the temperature. The bathtub had rist spots where it was older. Was still anle to take a shower but does not look the best. The breakfast was great as they make you eggs personally how you want included.

Leisure Friends

10/10

Exceptional

25 Sep 2025

Patty

This is the 3rd time we have stayed there, but first with a dog. All staff was very friendly and respectful and loved our doodle. I highly recommend this hotel.

Leisure Pet

4/10

Poor

19 Sep 2025

Paul

Window had a huge crack, floor was soaked, tub was rusty.

10/10

Exceptional

18 Sep 2025

Lea ann

Clean, convenient pet friendly hotel

Passing through on our drive out to Arizona. Lovely pet friendly hotel, easy access from I40, clean, comfortable beds and a good little breakfast with made to order eggs. Friendly staff and an overall good experience. Would stay here again.

Partner

10/10

Exceptional

14 Sep 2025

Glenda

Best place to stay in Shamrock and easy freeway access.

Leisure Self

10/10

Exceptional

29 Aug 2025

Lynn

Enjoyed the historic atea

10/10

Exceptional

21 Aug 2025

Brandon

Amazing stay. Great staff. Great room.

Leisure Friends

10/10

Exceptional

16 Aug 2025

Joshua

great breakfast

Business

10/10

Exceptional

07 Aug 2025

Carmen

Stay here again

Excellent staff, rooms clean, bed very comfortable, roll in shower very clean

Partner

6/10

Pleasant

07 Aug 2025

Arthur

We traveled with our 2 dogs and got a \"dog room\". You know, most things about this hotel were actually pretty good except for the room. They seem to pay no attention to the condition or upgrading of these dog rooms. Particularly the bathroom. It was pretty much disgusting and I couldn't bring myself to shower there. Other facilities and breakfast was ok.

Leisure Pet

10/10

Exceptional

04 Aug 2025

Jeffery

This hotel was clean and quiet. I would stay here again.

10/10

Exceptional

01 Aug 2025

Verified traveler

Visiting the grandson

Everything was just perfect. The breakfast was delicious. The bed was very comfortable. The air conditioner kept us cool. The staff was accommodating. The rooms smelled fresh. The town and surrounding town offered great food and entertainment.