Best Western Johnson City Inn

10/10

Exceptional

17 Feb 2026

Robert

Staff were great.

6/10

Pleasant

15 Feb 2026

Rosalinda

Check-in service was good. Room & beds were clean. Free breakfast in a Saturday was advertised 6 am to 10 am. They ran out of food at 8:30 am and the cooks refused to cook more eggs and bring out more fruit. Another guest was requesting fruit for his kids as well. It was unfortunate that we were given poor service and an attitude. We did not get any breakfast only semi-hot coffee. We ended up going out to eat for breafast.

Leisure Family

10/10

Exceptional

15 Feb 2026

Keely

Staff was super kind room was clean

Leisure Partner

10/10

Exceptional

26 Jan 2026

Ray

The room was clean, comfortable, and quiet. We especially enjoyed the feline concierge that greeted us the next morning.

Partner

10/10

Exceptional

19 Jan 2026

jessica

The room looked and smelled clean. And the bed was surprisingly comfortable.

Leisure Self

10/10

Exceptional

15 Jan 2026

Tracy

Look, this is an older hotel in a small town. I've been coming here for years and staying there while I deer hunt. So yes they charge more than they should on the weekends during deer season...yes the rooms are not fancy and they are a little older and the bed is not the greatest, but it makes for a nice deer camp and the breakfast and coffee are above and beyond much fancier hotels. I will hopefully stay there next year and the year after and the after. I highly recommend.

Self

10/10

Exceptional

08 Jan 2026

Todd

Clean room, great friendly staff and accommodating with early breakfast!

Friends_and_family Friends

6/10

Pleasant

06 Jan 2026

Deepti

Convenient location in Johnson City made me choose this place. We stayed for 2 nights. On the first day, we left the room to head to breakfast, only to discover that another vehicle had hit my car (parked right in front of the unit door), smashing the rear brake light and scraping the side. The property had no cameras, so we had to file a police report for insurance. Not a great impression.
We came back that afternoon from our touring the LBJ ranch to find Housekeeping appeared to have come in our absence as evidenced by bath towels removed and hand towels replaced. But no replacements for the bath towels were left behind, the coffee pods hadn't been replenished, beds not made and floors dirty enough that our feet were black! Mind you, this was late afternoon, well after check-in time, so one would think Housekeeping would have finished by then. My husband had to hunt the crew to get the towels and pods dealt with, and as we were planning to nap before dinner, didn't bother asking about the beds. The socks haven't recovered their formerly white color after being washed, but we'll hope on that!
Long & short - beds were comfy, location is good. But not much else to recommend it.

Friends_and_family Family

6/10

Pleasant

02 Jan 2026

Christina

Good news - The room was clean with a comfortable bed. The location was convenient to the co-op and post office for Christmas lights, festivities and restaurants. Bad news - The building itself and the parking area are ran down and not well lit, with some areas being a bit creepy and full of stray cats. If you're looking for small town charm, this isn't the place for you.

Leisure Family

10/10

Exceptional

02 Jan 2026

Diptarka

Old but well maintanined property, Checkin was smooth, daily room service, great break fast options and dinig area. Overall execllent.

Leisure Family

10/10

Exceptional

28 Dec 2025

Christine

Staff was very accommodating and beds were super comfortable.

Leisure Family

8/10

Excellent

21 Dec 2025

Todd

This is good location for access to Johnson City. The room was clean. The breakfast was decent.

Leisure Family

10/10

Exceptional

19 Dec 2025

Charles

Breakfast items were fresh. Parking was good. Staff was very responsive

6/10

Pleasant

15 Dec 2025

Carlos

We had stayed here a couple of years ago but this time around the hotel was a bit of a bummer. No sugar/cream packs at the coffee station in our room. Kleenex box empty. Conditioner bottles in shower were empty. There a was a roach in the bathroom. it’s location is great, just keep in mind the rooms are not the greatest nor newest. If you’re in town for several days, don’t forget this property has its own patio area with lots of picnic tables, grills, the gazebo just for sitting and lots of tree coverage.

Leisure Partner

8/10

Excellent

09 Dec 2025

LUIS PAULO

Staff was awesome. Cleaning my

8/10

Excellent

05 Dec 2025

Matthew

Charm

Partner

8/10

Excellent

28 Nov 2025

Claudia

Good

Leisure

8/10

Excellent

21 Nov 2025

Tracy

it is what it is....I've stayed here every year for the last 7 years when I go deer hunting. The staff is always very nice and friendly. They have a good breakfast buffet and coffee and there are multiple restaurants very close. I hope I'm staying there again next year.

Business

10/10

Exceptional

08 Nov 2025

Elizabeth

The property was nicely maintained. The room was very clean and quiet. Bed and pillows were comfy and the tv worked great! Staff were very friendly and accommodating! *heads up-though DoorDash will let you order here…no one will deliver.

8/10

Excellent

05 Nov 2025

Levi

Rooms are clean and comfortable. Had very good breakfast. Would recommend this place if your in Johnson City.

Business_and_leisure Self

6/10

Pleasant

05 Nov 2025

Lynette

The room was ok, they need new towels. The area of breakfast needs improvement

6/10

Pleasant

04 Nov 2025

Jousi G

Breakfast good , área need deep cleaning.

4/10

Poor

23 Oct 2025

Carrie

No shampoo, no ice bucket
Maid was hanging out in room when we opened the door scared the sh….t out of me

Friends_and_family Family

10/10

Exceptional

19 Oct 2025

Maureen

Very clean! Hot water could have been hotter, but other than that very comfortable and safe stay!

Partner

10/10

Exceptional

09 Oct 2025

Duane

Extremely helpful staff. Clean rooms with comfortable beds. Right on Highway 290.

Leisure Family

6/10

Pleasant

07 Oct 2025

Sati

Old carpet and roaches

Leisure

8/10

Excellent

06 Oct 2025

Julie

Clean room and breakfast area. The king bed was very comfortable and the room looked recently updated. BUT the breakfast food seemed old (we ate at 8:30)—the waffle batter was brownish and cooked up kind of “gummy.” The cereal was definitely old and the milk in the fridge was just about to turn bad. OJ had a weird aftertaste. I don’t think we’d stay here again.

Partner

8/10

Excellent

05 Oct 2025

Tony

Priced right

Leisure Friends

6/10

Pleasant

30 Sep 2025

David

Stiff, rough bedding. Overall, hotel room was in good condition. The daily rate was that of a nice downtown hotel.This clearly did not meet that expectation. If you can get a rate under a hundred bucks, then it might be a good option. It does have a quaint outside area..

Friends_and_family Family

8/10

Excellent

25 Sep 2025

Darryl

Easy check in, clean room, nice staff. My only issue was the bathroom shower head was broken and the shower door leaked water onto floor. Overall a very convenient location to park and very easy to find.

Leisure Friends

4/10

Poor

20 Sep 2025

Lucille

The first room we were assigned had a horrible stench, like decomposition, they agreed to switch rooms immediately but, the second room had one lamp that didn’t work, the clock radio didn’t work, the phone didn’t work, and there were weird flying bugs in the shower. The sink was also peeling, like someone attempted to paint it and it’s all coming off. The breakfast buffet was terrible and there was a colony of feral cats living at the hotel. The staff was friendly but, no way am I going back

Friends_and_family Family

4/10

Poor

15 Sep 2025

Dennis

Pics did not reflect current condition.

We were looking for a hotel, but we got a motel so we felt a little deceived. And the pics made it look like it was worth what we thought what we had in mind.

Partner

6/10

Pleasant

06 Sep 2025

Bronwen

Hotel was cute and western-y and had character, but it just felt a little older and a bit run down. Driveway/parking not very clean. My room was so dark.

Self

6/10

Pleasant

01 Sep 2025

Joshua

The room was fine other than a burnt out lightbulb but my biggest complaint was that the pool was filthy and full of bugs

6/10

Pleasant

01 Sep 2025

Bruce

Need weather stripping for the exterior doors to prevent critters from entering the room. The light switch in the bathroom is becoming detached. After a day of visiting the area, I arrived at my room at 4pm and my room was not picked up or cleaned.
On Sunday, August 31st, at 9:00am, there was no breakfast and the tables were dirty. Everyone who was at the dining area had to wait for food to be cooked and served. I wiped down my own table for my family to eat. This hotel may be labeled as a Best Western, but clearly it was once a different hotel that was bought out by Best Western. BW needs to renovate the hotel rooms, especially the bathrooms. Not sure if you're short on staff, but it appears that the cleaning team are cleaning all day. Also, the day of check out, as I pulled up the comforter from the bed to check if there was anything under the bed. I saw an open condom wrapper.

Leisure Family

6/10

Pleasant

14 Aug 2025

carlos

Good Stay

Overall good stay. Room outdated, bed wasn’t comfortable.

Friends_and_family Family

10/10

Exceptional

03 Aug 2025

Sarah

The staff were so wonderful and accomodating. They made sure one of my valuable belongings that I had left at the hotel was returned to me. They were kind, gracious, and very hospitable. I was very impressed, and I will be sure to keep Best Western as my first choice of a hotel stay for the future.

6/10

Pleasant

05 Jul 2025

Maria

Pictures on website give a false impression of what the property looks like. The smoke detector in the room was damgling from ceiling. The toilet had a hard time flushing. Hotel is old and not in best condition. Personnel was very attentive.

Leisure Family

10/10

Exceptional

29 Jun 2025

Nikhil

Na

8/10

Excellent

29 Jun 2025

Henry

See above.

6/10

Pleasant

22 Jun 2025

Jo

The staff at the Best Western were very friendly and accommodating to our needs. The hotel itself needs some serious updating. The faucet in the bathtub was just about to fall out of the wall. The room had a very musty smell. Johnson City, TX is a very small town…so I’m not sure what other hotel options there were. I doubt I would ever stay there again.

8/10

Excellent

11 Jun 2025

Donald

It was a nice place even though an older hotel. Breakfast was great compared to other hotels been at. All staff were great too.

Business_and_leisure Self

10/10

Exceptional

09 Jun 2025

Jose

Excellent Customer Service

Family

2/10

Poor

25 May 2025

Verified traveler

Do not recommend

Do not recommend. Half of the lights didn’t work in room, paint peeling in tub, stained towels, hair in tub and wall, tub didn’t drain well, left side of tv screen was purple, live bug in my bed, ice machine didn’t work, and last but not least, the cleaning lady opened our door without knocking an hour before checkout. Won’t stay there again.

Friends_and_family Family

4/10

Poor

18 May 2025

Christina

Our shower area had mold. Carpets are so dirty we had to wear socks. Water was ponding outside of our door.

Leisure Family

10/10

Exceptional

07 May 2025

Patricia

Stacy and Teresa at the front desk have been welcoming and helpful. Convenient location

Friends_and_family Friends

4/10

Poor

29 Apr 2025

Roseanne

Pass on this one.

10/10

Exceptional

20 Apr 2025

Nancy

Air conditioner very loud when coming on - also plumbing from other rooms loud as though they were in my shower

Leisure Family

10/10

Exceptional

16 Apr 2025

Jenny

Great experience- nice ppl, quiet and comfortable, cold-ac room

Leisure Pet

10/10

Exceptional

06 Apr 2025

George

Great value for a reasonable price! For bike enthusiasts an excellent location for many of the mountain rides

Leisure

4/10

Poor

04 Apr 2025

Billy

When we arrived there was hardly any cars in the parking area. We left for a few hours and came back to a full parking lot with a lot of people hanging around the parking lot and a lot of people sitting out on the balconies. Did not feel safe as you could not understand the language being spoken and all the people watching you move things from your car and to the room. We will not ever stay here again and will not recommend it.

Leisure Partner

6/10

Pleasant

04 Apr 2025

Samantha

the outside rest area was nice to sit outside & enjoy the evening although the tables need to be wiped down from all the pollen. The ac was broken in the lobby & breakfast room. The breakfast equipment & area needs to be cleaned more often. dried yogurt, pancake mix on the machines is gross. The walls around them need to be wiped down daily. Shower curtains in room smelled soured. The room was was comfy but some deep cleaning & replacement items would be nice.

Leisure Family

8/10

Excellent

23 Mar 2025

Al

Property was ok for a town of 1600 people. Hotel outside was repaired with poor workmanship.

Expedia was to send us a receipt for our stay. Haven’t received that!

Leisure Family

10/10

Exceptional

20 Mar 2025

MaryL

Great value and location

Great value. Nice gazebo and picnic area. Nice breakfast room and great breakfast.

Friends_and_family Family

10/10

Exceptional

08 Mar 2025

DAVID

Awesome place to stay!

Staying at this Inn was really nice. Everything was clean and at a good location near downtown Johnson city.

Business Family

10/10

Exceptional

02 Mar 2025

TUYNGA

Clean, Staff was friendly

Leisure Family

6/10

Pleasant

02 Mar 2025

David

We asked for a king and got a full sized bed.

10/10

Exceptional

16 Feb 2025

Carla R De

Clean and comfy

Leisure Partner

10/10

Exceptional

15 Feb 2025

Sherri

Johnson City BW

Room was clean and comfortable. Staff was professional and took care of issues immediately. Only bad was the breakfast. Eggs, potatoes cold. Biscuits were mushy with moistures. Unfortunately yogurt machine was broken.

Friends_and_family Family

8/10

Excellent

15 Feb 2025

Doug

Clean - safe and Quiet

Business_and_leisure Family

10/10

Exceptional

05 Feb 2025

Jeannette

Good

Leisure Family

6/10

Pleasant

20 Jan 2025

Gregory

It was a good location. Convenient. Breakfast was not Convenient to get to given the weather conditions

10/10

Exceptional

12 Jan 2025

John J

I went because it is close to My Son that lives in Johnson City. Have stayed there many times. The room rate has changed and much more manageable. Breakfast was good. I will be back,

Leisure Self

10/10

Exceptional

08 Jan 2025

Doreen Van

The motel is clean but needs to be updated. We have stayed here twice in the last few months. I slept well and didn’t hear any highway noise.

Leisure Family

4/10

Poor

05 Jan 2025

Jody

Old property that has had some fix up work done but needs more improvement. Staff was ok. Breakfast was good and set up well.

Leisure Family

8/10

Excellent

03 Jan 2025

Sarah

The lady at check in was super friendly and kind. Very simple check in. The room bathroom wasn’t super clean (sticky floor, kinda yuck) and very tired and outdated room but bed was clean and comfy. My favorite part by far was the super cool yogurt dispenser machine at breakfast! Other Breakfast options were also pretty great. Scrambled eggs and sausage one day and scrambled eggs, bacon, potatoes, and beans the next with other cereal and pastry options. Great waffle maker as well. Sadly the yogurt machine was out the last morning. I’d go back just for that! I would definitely stay here again as I feel like it was definitely priced well and convenient to town.

Leisure Self

6/10

Pleasant

26 Dec 2024

David

Christmas 2024

Room was okay. The shower head leaked all over the bathroom. Had to tighten the shower head. Bulb in lamp was missing. Top step to 2nd floor was higher than rest. Trip hazard.

Partner

8/10

Excellent

23 Dec 2024

Dennis

Nice setting in town. Ice machine was not working. Interior was a little dated.

Leisure Partner

4/10

Poor

21 Dec 2024

Robert

Old linens were left outside rooms. Still there late evening.
We had roaches and there was so many we packed up and left.
Last year we stayed at this property and had none of these problems

Leisure Family

10/10

Exceptional

12 Dec 2024

Judith

Johnson City lights

Nice older hotel could use remodel. Beds new comfortable. All amenities breakfast great. Great location!
Day manager great and all other staff helpful.

Friends_and_family Friends

6/10

Pleasant

13 Nov 2024

Krysten

The hotel was outdated but overall clean. The price point was high for the quality of the room, but there were not many choices in the area. The outdoor picnic/lawn area next to the hotel is beautiful though and breakfast was fresh & good.

Leisure Family_with_children

8/10

Excellent

04 Nov 2024

Tracy

2 to 3 times a year, I stay at this hotel as I am in town deer hunting. The propertly is just fine. Its probably the nicest motel in the area. Its actually higher price wise, then when I travel for business and stay at luxury hotels, but what are going to do? They take advantage of the fact its deer hunting season so they jack the price. That said, there are a couple of good restaurants within walking distance, the motel area is old but clean, its most of the time fairly quiet, tv works, shower works, bed is comfortable enough...hope I get to stay here 2-3 times a year for the next decade.

Self

2/10

Poor

26 Oct 2024

Silvana

Best Western in Johnson City had highest reviews and we booked a two-day stay there. The room we checked in was smelling bed, dirty, and had bugs. We called the front desk and requested a full refund. Front desk employee was accommodating, issued us a full refund, and apologized.

Leisure Family

8/10

Excellent

26 Oct 2024

Kemper

Prefect for a one night stay.

Leisure Partner

10/10

Exceptional

24 Oct 2024

Perry

The lady at the desk was very nice and helpful. They have a great spacious outdoor area with shady benches and tables.

Leisure Self

2/10

Poor

24 Oct 2024

Melissa

Do not stay!!

The room was not very clean. At midnight we were woken up by a man banging on the door looking for his daughter. My husband repeatedly told him she was not in there and he started ponding again. Finally once he left we called down to the lobby to explain what happened and he was like ok. Then Saturday we were going to swim but the pool was packed with people who were not even staying there and the music was very loud.

Friends_and_family Family

10/10

Exceptional

21 Oct 2024

Elizabeth

Great stay. Friendly staff and comfortable bed

2/10

Poor

21 Oct 2024

Natasha

This was the worst hotel we have stayed for the price. The room was dirty and worn and there were fruit flies and flies in the room. The towels were dusty and couch was stinky. The breakfast was horrible. I will never stay here again.

Leisure

8/10

Excellent

19 Oct 2024

Tracy

for a small town its good.

Its the Best Western in Johnson City. Its old but clean. Staff is friendly. Plenty of places to eat even within walking distance. The rooms are ok. TV was good, the beds could be more comfortable but again it is what it is. Small Texas town Motel. I was there deer hunting so it was a lot better than sleeping in a tent. Again staff is very friendly.

Self

10/10

Exceptional

18 Oct 2024

Rick

It was a pleasant stay with great breakfast options.

Leisure Self

10/10

Exceptional

13 Oct 2024

Olivia

The location was great. The clerk was very nice and helpful. Also the cleaning lady was very nice and helpful.

10/10

Exceptional

12 Oct 2024

Verified traveler

Family visit

We have stayed here a few times. The rooms are clean, but could use a little TLC (flooring instead of carpet, painting). This last visit found out that there wasn’t a hair dryer in the room after I took a shower and went to dry my hair. Breakfast was good. A nice selection of items.

Friends_and_family Family

10/10

Exceptional

10 Oct 2024

glynn

Great stay!

Leisure Family

10/10

Exceptional

06 Oct 2024

sandra

Clean rooms. Friendly staff

8/10

Excellent

23 Sep 2024

Charlotte L.

We typically make a last minute plan to go to Fredericksburg, and BW in Johnson city is comparable to the places we've stayed at in Fredericksburg, but at a better price. We stay here a couple of times a year, and it's always clean, beds are very comfortable, and the staff is nice. The restaurant next door is really good, and convenient to walk or drive to.

6/10

Pleasant

21 Sep 2024

Verified traveler

Our stay was fine (average) but I’ve never stayed at a hotel that I wasn’t asked for an ID or CC upon check in. That was strange and iffy. Other than that, the room was clean and the bed comfy.

Partner

6/10

Pleasant

08 Aug 2024

Maria

The property was quiet and easy to get to. Was able to park in front of our door. The beds were comfortable. The carpet and sofa needs to be replaced. The breakfast was just ok.

Leisure Partner

8/10

Excellent

21 Jul 2024

Marc

Convenient location

Leisure Family

8/10

Excellent

20 Jul 2024

Wayne

Friendly and helpful staff. Good breakfast. Didn’t care for bathroom faucets. Hard to regulate temperature.

Leisure Family

8/10

Excellent

19 Jul 2024

John

The room was clean and the staff was very friendly. The food could use a little work, but all in all, it’s a nice place to stay

Business

10/10

Exceptional

14 Jul 2024

Glenn

All good

A couples weekend and this hotel fit the bill. Bed was a bit old but okay. Coffee machine had what tasted like old burnt bold coffee

Partner

10/10

Exceptional

05 Jul 2024

Kelly

Was great.

Business Self

10/10

Exceptional

29 Jun 2024

S.K.

Convenient to Pedernales State park. Clean & quiet for my needs. Friendly staff.

Leisure

2/10

Poor

26 Jun 2024

Foy

Their breakfast was inedible- burned, dry, or not available when you came to eat. Our room flooded the first night. Had to move our soggy belongings to another room at 4 am with no apology AND they had the nerve to charge us for the night. The beds and pillows were lumpy. There were bugs everywhere. TV didn’t work. We won’t be staying there again.

Business Family

10/10

Exceptional

18 Jun 2024

Maria

We loved this place! Room was spacious and clean, the manager was very kind, attentive and friendly. Breakfast was very good, and included fruit, eggs, sausage, bacon, beans, in addition to the typical American breakfast.

Business_and_leisure Pet

8/10

Excellent

13 Jun 2024

Carrie

Nice, clean hotel

Basic Best Western. The room was clean. The cleaning crew should consider where the park their carts and leave trash. The walkways were completely blocked the morning we left. The older gen6at the front desk was very nice.

Friends_and_family Family

4/10

Poor

13 Jun 2024

Karen

This is a very old property. AC in room very loud; bed uncomfortable; a lot of flies in breakfast room.

Leisure

10/10

Exceptional

10 Jun 2024

Crystal

Safe, quiet place with a great complementary breakfast.