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Best Western Refugio Inn

Sinton - TX · United States

1007 Victoria RoadView location

7.8/10Very good256 Reviews
Cleanliness8.0/108.0
Service8.0/108.0
Comfort8.0/108.0
Condition7.8/107.8
Location5.6/105.6
Neighborhood8.0/108.0
Quality8.0/108.0
Value6.6/106.6
Amenities7.8/107.8
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Best Western Refugio Inn

Welcome to the Best Western Refugio Inn! Enjoy convenient interior access at our Best Western Refugio hotel, where Southern hospitality shines, ensuring comfort from the moment you arrive. We're located near dining options, making it easy to sample famous Texas barbecue.

Refugio High School is a short drive away, and we frequently welcome visiting sports teams and guests attending special events such as graduations. We're also conveniently located near Refugio County Memorial Hospital. Enjoy amenities such as extended cable with HBO® and ample truck parking.

A friendly staff, luxurious bedding, and spacious, cool rooms await. Whether you're here for rodeos, fishing, or golfing, it's all close by. We welcome outdoor enthusiasts year-round and are happy to offer tips on the best spots. Birdwatching is another popular activity.

With easy access to Highway 77, you can quickly reach prime birdwatching locations or continue your journey if you're just passing through. We understand travel can be stressful, so we strive to make your stay restful and relaxing. We also accommodate business travelers.

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Guests affiliated with the Department of Transportation, the high school, or the medical center will find themselves in good company. We're known for clean, comfortable rooms and friendly service. Choose us for a stress-free trip. Book a spacious room at the Best Western Refugio Inn now for an unbeatable rate!

Located in Refugio, Best Western Refugio Inn is within a 5-minute drive of Refugio County Museum and Heritage Park. This hotel is 28.6 mi (46 km) from San Antonio River and 1.9 mi (3.1 km) from Lions City Park.

Make yourself at home in one of the 42 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and microwaves.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until Anytime
Check-out until 11:00 AM

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)

Important information

  • You need to know
    • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, and cash
    • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Spoken Language

    English

    Spanish

Nearby attractions

Heritage Park 1.5 km / 0.9 mi
Refugio County Museum 1.8 km / 1.1 mi
Lions City Park 3.3 km / 2.1 mi
Texas SouthWind Vineyard & Winery 15.7 km / 9.8 mi
Presidio La Bahia 39.2 km / 24.3 mi
Aransas National Wildlife Refuge 39.6 km / 24.6 mi
Zaragoza Birthplace State Historic Site 40 km / 24.8 mi
Goliad State Park & Historic Site 40.8 km / 25.4 mi
Speck Aiken Park 40.8 km / 25.4 mi
Fannin Plaza Park 41.5 km / 25.8 mi
Goliad County Courthouse 41.5 km / 25.8 mi
Rob and Bessie Welder Park 42.5 km / 26.4 mi
San Antonio River 46 km / 28.6 mi
Spohn Hospital 51.2 km / 31.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 42
  • Number of floors (main building): 2
  • hotel
  • Sofa bed
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry serviceExtra charge
  • Multilingual staffExtra charge
Show 14 more facilities & services
  • Bellboy serviceExtra charge
  • Air conditioning in public areas
  • Hotel safeExtra charge
  • Lift accessExtra charge
  • GymExtra charge
  • Newspapers
  • Luggage roomExtra charge
  • Clothes dryer
  • PhotocopierExtra charge
  • Business centreExtra charge
  • Outdoor freshwater pool
  • Breakfast
  • Non-smoking establishmentExtra charge
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Refugio Inn

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKING • 1 BedroomROO.NM-6
    Room NON SMOKINGPhoto unavailable3 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Refugio Inn

    Room NON SMOKING

    Room photos

    3 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM-6

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Refugio Inn

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKING • 1 BedroomROO.NM-5
    Room NON SMOKINGPhoto unavailable3 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Refugio Inn

    Room NON SMOKING

    Room photos

    3 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM-5

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • Accessible • 1 BedroomROO.H6-7
    Room AccessiblePhoto unavailable3 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Refugio Inn

    Room Accessible

    Room photos

    3 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6-7

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKING • 1 BedroomROO.NM-4
    Room NON SMOKINGPhoto unavailable3 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Refugio Inn

    Room NON SMOKING

    Room photos

    3 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM-4

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Refugio Inn

    DOUBLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Refugio Inn

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Refugio Inn

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Refugio Inn

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Refugio Inn

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • Accessible • 1 BedroomROO.H6-4
    Room AccessiblePhoto unavailable3 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Refugio Inn

    Room Accessible

    Room photos

    3 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6-4

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Refugio Inn

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Best Western Refugio Inn

7.8
Very good
256 Reviews
Cleanliness
8.0 /10
Service
8.0 /10
Comfort
8.0 /10
Condition
7.8 /10
Location
5.6 /10
Neighborhood
8.0 /10
Quality
8.0 /10
Value
6.6 /10
Amenities
7.8 /10
100 reviews shown
6/10
Pleasant
28 Jun 2026
David
Excellent staff- helpful with any need we had. Seems to be a problem here with AC units in the summer. They work and blow cold air, but it is very damp air. Everything in room including hanging clothes are damp feeling. Towels dont dry out, carpet is damp. Same for other rooms that were in our group.

Staff is very nice and helpful…let’s get this AC issue worked on.
Friends_and_family Friends
6/10
Pleasant
25 Jun 2026
Adam
Found roaches in the room. The rooms were always wet feeling. The AC unit wasn't functioning properly to pull the moisture out of the air.
Self
6/10
Pleasant
12 Jun 2026
Adam
Room was clean. Breakfast could be better.
Self
10/10
Exceptional
27 May 2026
Bryan
Thank you bbbbbbbbbbbbbbbbbbbbb
Self
10/10
Exceptional
26 May 2026
Ruben
The staff was kind and polite, and were doing what they could to keep my family comfortable.
6/10
Pleasant
18 Apr 2026
Carson
Room was nice. My only issues are with the staff and amenities. To start we arrived before 8:00 to find no one at the desk (which seems to be the new norm in south Texas). There is a phone on the counter that you pick up and it rings and rings and rings then a man finally comes out of the back. I told him we needed to check in. He says “mmhmm” and then not much else. This place does not have an elevator so I hope you didn’t bring much luggage. We got to the room to find a tiny shampoo bottle and one tiny bar of soap and nothing else. We noticed we forgot our toothpaste so I called down to the desk and asked if they had any we could purchase to which I got a very rude “no” in response. At check out….again no human to be seen. If there is no staff shouldn’t my room be cheaper?! Don’t bother with breakfast easy. 4 barely cooked pieces of bacon and runny eggs
Partner
10/10
Exceptional
12 Apr 2026
Sherry
Clean. Comfortable bed. Ac / heat kept room comfortable. Would stay here again if in the area.
Friends_and_family Family
10/10
Exceptional
30 Mar 2026
Samuel
Very helpful staff. Left my wallet in room without knowing. Staff phoned right away. Thank you so much!
8/10
Excellent
17 Mar 2026
Kenneth
Property and room very good. The TV service that they use is terrible. Remote hard to use and doesn't work at times. If you like to watch at night bring your own firestick or Roko.
10/10
Exceptional
03 Mar 2026
mike
Clean room, great staff
Friends_and_family Family
4/10
Poor
07 Feb 2026
David
This is the third time I've stayed at this location. I asked \"Why they are charging my card $388 when I already paid for the room last November?\" They said it was just a temporary hold. Sure, $25 $50 or $100, but $388?
Self
10/10
Exceptional
06 Jan 2026
Rosalie
The desk clerk was really nice, our room was spotless clean, nice size room, Room #105. Thank you.
Leisure Family
10/10
Exceptional
04 Jan 2026
Paula
Great
Business
6/10
Pleasant
29 Dec 2025
Sibienne

I recently stayed at Best Western Refugio Inn and overall, my experience was okay. The highlight of the stay was definitely the hot breakfast, which was a nice touch to start the day. However, there were a few downsides worth mentioning.

Firstly, the property does not have an elevator, so guests with heavy luggage should be prepared for that. I encountered some issues during check-in due to my booking through Expedia, but the staff was quite helpful and called to resolve the matter promptly.

One concern I had was with housekeeping. They knocked on our door at 9 AM while we were still asleep. When I declined their service, the housekeeper unnecessarily informed me that check-out time was at 11 AM. I believe it would be more considerate for housekeeping to wait until at least 10:30 AM before knocking on doors.

Overall, while the stay had its positives, I think some adjustments could enhance the guest experience.
Leisure Partner
6/10
Pleasant
09 Nov 2025
linda
Recommend ripping carpets and having hvac ducts cleaned. There is a mold/mildew smell that’s constant and disruptive with a comfortable stay. Customer service was great.
4/10
Poor
03 Nov 2025
Rebecca
A 2 story motel without an elevator. The breakfast was sparse, they were out of everything
Leisure
8/10
Excellent
18 Oct 2025
Jose
For location was great. Very quiet.
10/10
Exceptional
12 Oct 2025
Lesli
Extremely quiet, room was clean, facility is well maintained.
Leisure Self
10/10
Exceptional
11 Oct 2025
Lesli
This is one of the quietest hotels I've ever stayed at and when you're looking for relaxation and a peaceful night's sleep, that is important. The staff is kind and accommodating.
Leisure Self
6/10
Pleasant
05 Oct 2025
Arlene
Room had an unpleasant odor.
Leisure Partner
6/10
Pleasant
12 Jul 2025
abraham j
No staff at front desk. Had to pick phone to call staff. Pool green not maintained correctly. We only stay one night but never saw any front desk agent but when use phone to call.
I plan on staying there next week. Room ok exect tub drain. Pool could not go for a swim.
Business Partner
10/10
Exceptional
25 May 2025
Lesli
Hotel was clean and comfortable.
Leisure Self
6/10
Pleasant
21 Apr 2025
Kari
Didnt like that house cleaning was knocking at 10am when checkout is at 11.
Leisure Partner
8/10
Excellent
25 Mar 2025
JoAnn
They didnt offer a decent late check out time. Checck out was 11 late check out was 11:30. other that I didn't really have any complaints
4/10
Poor
17 Mar 2025
Jackie
Customer service was very rude at check in. They didn’t have elevators. Had to go up 2 flights stairs. Not good for seniors.
Leisure Partner
10/10
Exceptional
15 Mar 2025
Jessica
It was overall so beautiful and amazing place to stay and the breakfast 💜
Leisure Family
10/10
Exceptional
04 Mar 2025
Matthew

Always Good Place in Refugio

Only place I’d rather stay while in Refugio unless you have family there.
Friends_and_family Family
10/10
Exceptional
16 Feb 2025
Brian W
Convenient.
Leisure
8/10
Excellent
08 Dec 2024
Deanna
We have stayed at this hotel in past but this stay was not the best . The card would not read to open the door , had to get it reset multiply times . No one came to look at it .. I would take 10mins to get into the room trying to get the card key to work .
Friends_and_family Family
10/10
Exceptional
18 Nov 2024
Larry
Staff were pleasant. Property and room was clean. Staff said the hotel was not busy but the only rooms available were on the second floor, the stairs were an easy grade but this could be a problem for someone with mobility issues as there is no elevator. Otherwise everything was fine. Breakfast was good.
Leisure Partner
8/10
Excellent
13 Oct 2024
Tameka
The property is old but it was clean. The front desk clerk was not that happy to see guest lol. It’s so quiet there I bet guest are not plentiful. It seems like she rather watch tv then greet and be a bit more welcoming to the guest. Felt like we kept her from
watching her favorite tv show. But the hotel served its purpose of a one night stay. It’s a pretty stale environment. The young man was nice. Should have took his name for the review. Not many other choices in Refugio so that’s that!
Leisure Partner
2/10
Poor
19 Sep 2024
Shawn
Was very disappointed when we got to the hotel. It showed it had a pool, but when we arrived the pool was green and nasty. Was really looking forward to the swimming pool. No elevators to the 2nd floor which is not mentioned unless you look at the super fine print under accessibility. The Pillows really suck so make sure you bring your own, did not get a good night sleep and was super stiff the next day. ALSO BEWARE OF THE BREAKFAST. Me and my went down and ate the breakfast I had just cereal thank goodness! My wife ate the breakfast and within the hour was sick and puking it all up. I do NOT recommend this place and will NOT be staying there again. 150$ a night is far from worth it. 50$ a night and I would have expected my stay to be this bad
Leisure Partner
10/10
Exceptional
17 Jul 2024
Maria
Everything was good.
Leisure Family_with_children
10/10
Exceptional
10 Jul 2024
Fred

Just what I needed

I was traveling all day so needed a clean, comfortable room for the night and this BW was great. Staff was friendly and helpful and the room was just what I was hoping for.
Business
6/10
Pleasant
28 May 2024
DAVID
Property did not have an elevator to take your luggage up to the second floor had to carry them up the stairs.
Leisure Partner
10/10
Exceptional
27 May 2024
Kelly

Hidden gem close to the beach

We were headed to the beach and were unable to find a room so we opt for a room close enough to drive in the next day. Found this hotel and we were pleasantly surprised! Alice greeted us at the front desk and gave us a wonderful recommendation for dinner across the street. The next morning Norma was a complete whirlwind of customer service as she maintained breakfast and took care of departing guest! I travel for work and stay in a lot of hotels. Having employees who care about their jobs is priceless and made our last minute trip to the beach on a holiday weekend well worth it!
Hotel is in great condition and well- maintained. Thank you!
Partner
6/10
Pleasant
26 May 2024
Jaystin
The hotel was not bad, no service at the front, got pissed when I asked for extra towels. Overall not worth the money I spent but it is what it is.
Leisure Partner
10/10
Exceptional
02 Apr 2024
Ambrosia
The hotel was very clean! Comfortable beds, it was my husband and myself plus 2 kids on a trip. The front desk staff were kind, the check in and out was very easy and convenient. Would stay agian if I was in the area.
Business Family
10/10
Exceptional
10 Mar 2024
Mariselda
Clean and comfortable
Leisure Family
8/10
Excellent
14 Feb 2024
Linda
Lady at front desk nice
Leisure Partner
10/10
Exceptional
16 Oct 2023
Michael
staff were helpful
2/10
Poor
20 Sep 2023
Heather
I was super sad to pay$150 a night to stay here for my MIL funeral. The room was warm and we told lady at front desk and said pretty much, oh well. E we had to buy a fan from a store down the road. The ceiling in bathroom was stained and missing tiles in wall. There’s a bug trapped behind the beds that my daughter found because she was playing. It had roaches on it. Never again.
Leisure Family
10/10
Exceptional
16 Sep 2023
Gayle
I only stayed overnight. Did not spend anytime there.
6/10
Pleasant
28 Jun 2023
Roberta
On our 7-day stay, the room was not cleaned, beds were not made, nor were fresh linens provided for 3 days in a row. I had to ask on the 4th day for the beds to be made and new towels to be provided. The key cards needed to be fixed on three days to open the door. The breakfast was mediocre and often was out of items. It would have been nice to have some fresh fruit available. The one day they served oranges, they were dried up and hard.
Leisure Family
10/10
Exceptional
25 Feb 2023
Ormond
This is a VERY clean hotel. Staff obviously pays attention to details.
Leisure Family
8/10
Excellent
26 Jan 2023
Karl
Room layout odd. Too large for furnishings. Desk not positiond to work and watch TV. Room was so wide that sofa and bed oddly distant from TV. Felt like lots of wasted space in bathroom as well as bedroom area. Other brands have more efficient so more comfortable feeling.
Business
6/10
Pleasant
18 Jan 2023
Mark
I thought the stay was adequate and the staff accomodating. Room was clean and tidy.I did have some issue with the continental breakfast. Not up to par. I have never had breakfast sausage sitting in water
when served. Not good. and the coffeee was not drinkable.
Leisure Friends
10/10
Exceptional
18 Dec 2022
Lorena
Had a great stay.Came with the family to a Funeral Service.Alice was great.Thank you soooo much Alice for going above and beyond so we could have a great stay 🙏
Leisure Family
10/10
Exceptional
04 Nov 2022
april Justina
Lady at the front desk was wonderful. The room was clean and nice! Breakfast was soooo good ! Worth every penny
Business_and_leisure Family_with_children
10/10
Exceptional
03 Sep 2022
David
Pool was green. Great staff though.
Leisure Partner
2/10
Poor
18 Aug 2022
Yolanda
They false advertised. I paid for a king nonsmoking. I arrived and found out they only had double queen rooms. I requested a refund immediately because I despise rooms with double beds
Business
10/10
Exceptional
18 Aug 2022
Bernard
Rooms were super clean and the staff was so very help-full and considerate.
Business_and_leisure Partner
2/10
Poor
13 Jul 2022
Zebedee

Stay from hell… Rude ass staff

We were in Refugio for a funeral. Pastor requested a late checkout and it was granted by the night staff.. The next morning the front desk called being very rude about they don’t give late checkouts being extremely rude. Then my tv didn’t work and never got help with that.. the room was very dirty and dusty with a funky smell.. They treated US like we weren’t nothing. I’d like a refund and will never stay there again/. Not worth it
Friends_and_family Family
2/10
Poor
27 Jun 2022
Hugo

Disappointed

It was just horrible I want a refund idk if it possible but it was just ridiculous, no one was in front desk at all and breakfast got us food poisoning. I am very disappointed
Friends_and_family Family
8/10
Excellent
11 May 2022
Marian
Didn’t see surroundings. No hassle for checking in. Would have liked to see my final bill
Leisure
8/10
Excellent
23 Mar 2022
Ellabelle
It was clean and beds were comfortable.
Business Partner
8/10
Excellent
21 Mar 2022
Christina
I like staying here..but the orice was kind of steep.
Partner
10/10
Exceptional
09 Mar 2022
Christine
The staff there are very courteous
Leisure Self
10/10
Exceptional
27 Feb 2022
Gabrielle
The staff was friendly and helpful. I will definitely stay there again.
Leisure Family_with_children
6/10
Pleasant
21 Feb 2022
Tameka
This hotel provided shelter and water. However, it needs renovations being what seems like the only semi quality hotel in this town. It smells really old and a bit musty. My tv didn’t work and toilet barely flushed. The room seemed clean just had that really stale/musty overwhelming odor. The shower pressure was a plus. I only stayed one night and will not return. I high tailed outta there at 7 in the morning after little sleep. Improvements are over due. Please consider Best Western.
Leisure Self
6/10
Pleasant
27 Dec 2021
Nichole

Overall ok

It was comfortable. It would have been nice to have extra pillows, we were told there were not extra pillows available. Our doorknob to get in room operated upside down, which was weird, but once we knew was fine.
Friends_and_family Family
10/10
Exceptional
12 Dec 2021
Juan
Great rooms , clean and very friendly staff
Friends_and_family Family
6/10
Pleasant
27 Nov 2021
Verified traveler

Its ok

Not very great but I know it's the best in that little town.
Friends_and_family Family
6/10
Pleasant
13 Nov 2021
Christal

No elevator

There is no elevator and no one is at the front desk when you need them. The pool was closed due to “bugs”. For the price I paid I expected better. I paid $130.
Friends_and_family Family
2/10
Poor
18 Sep 2021
Nancy
When we called they said the pool was open and we get there to find out it was closed The lady at the front was very rude to my wife
Leisure Family
8/10
Excellent
16 Aug 2021
Verified traveler
It is a nice hotel. The lady that checked me in was kind and professional. Could have done with more variety in the snack machine. The floor in my room had wet spots. Did not care for that. Would have given five stars if there weren't wet spots on the carpet.
Business Partner
6/10
Pleasant
08 Aug 2021
Verified traveler
Didn’t like the price.
The room was not the best one. Chair was peeling off most of the plastic. The shower tub had rust. Breakfast was ok.
Business Family
4/10
Poor
17 Jul 2021
Rodrigo
Some guy in the next room was smoking weed all night
Friends_and_family Family
6/10
Pleasant
06 Jul 2021
Thomas

Not bad just need elavators

Well they do not have elevators so that's something to keep in mind. Other than that? It's clean. I gave been to crwooy hotels but it's not to bad.
Business
8/10
Excellent
07 Jun 2021
David
very nice staff- we forgot hanging clothes when checking out and they called us before we got out of town. Doing what they can with the free brkfst during covid....all ore packaged but still some variety
Friends_and_family Family
2/10
Poor
04 Jun 2021
Verified traveler
We were disrespected by the night staff employee Casey. We were told to leave because we were being “loud”’when we were only there for 15 minutes. Casey bags in our door aggressively and very disrespectful. There were no guest below us since our room was right above the lobby and housekeeping hallway. When we went downstairs to talk to her she was on the phone with the GM H. B they told us he would be here in an hour to address the issue. He never showed up so we packed up our bags and decided to drive 5 hours back home since we were insulted. She also accused us of smoking in the room. We were not we had our kid’s in there. She made my daughter cry and very scared to be there and that’s not okay. She should have handled the situation in a better way. The general manager never bother to call us until we called the next morning to talk go him. He never apologized for what happened and refused go refund the room. The beds were still made nothing was touched but the towels and the sink soap. General manager was very unprofessional letting an employee lie using his name “he said he didn’t care”. Conversation was recorded.
Leisure Family
2/10
Poor
31 May 2021
Verified traveler
Service was not adequate or understanding of mistakes.
Leisure Family
8/10
Excellent
15 May 2021
e
It was nice...Alice made it better, attending to our requests with grace, eagerness to help and always had a big smile! She is the reason that we had a good experience!
Business
10/10
Exceptional
30 Apr 2021
Christopher L

Excellent place...

Our stay at Best Western was just fabulous and the staff was so friendly.. It was very clean and their continental breakfast is just perfect ..
Friends_and_family Family
2/10
Poor
21 Mar 2021
Verified traveler
The price expedia gave me i was lied and dont care to use them anymore overall i wont recomend them to anyone of my friends or family !
Leisure Partner
8/10
Excellent
20 Mar 2021
Verified traveler
Breakfast tacos in the morning we’re good. Good selection of pickup items to go. I was looking for water but no water
Leisure Family_with_children
6/10
Pleasant
19 Mar 2021
Verified traveler
Property is fairly new and clean. Management could improve in making sure breakfast area is fully stocked. There is a lot of truck road noise going on all night so soundproofing is not good. Perhaps try and get a room that faces the rear and not the front.
Leisure Family
10/10
Exceptional
21 Sep 2020
JoDBrown
Pool is closed because of Covid19. Everything else was good.
Friends_and_family Family
6/10
Pleasant
10 Sep 2020
Verified traveler

Comfy but dated.

Bed was amazing but room is way out of date for the price. Bathroom had broken light switches that you could stick a finger through.
Business
8/10
Excellent
07 Sep 2020
Kasey

Good stay

It was good. No elevator and not much for the breakfast. Pool was closed. Other than that, NORMA was amazing!!!!
Friends_and_family Family
2/10
Poor
03 Sep 2020
Pris
My room was not clean correctly , the rooms are old out dated, smells like mold but most importantly NOT cleaned correctly. They’re an Over priced hotel that offers their guest motel low standards.
Business Partner
10/10
Exceptional
02 Sep 2020
Ketha

reat

Our stay was amazing!
Friends_and_family Family
8/10
Excellent
14 Aug 2020
kelly

Poor customer service

It was the best quality hotel in the town, which isn’t saying much. We had booked the hotel last minute due to unexpected change of plans and needed to wash a load of clothes at 10:30 pm when we checked in. We needed clean clothes for the next day. We were told the washer was not available and could go to a washateria or truck stop across the street. Not very good customer service
Friends_and_family Family
4/10
Poor
10 Aug 2020
Verified traveler
Door locks for the room did not work. I had to leave the door open to walk in and out. Or had to go to the front desk every time i left the property to be let back in my room. Bugs in the room, crickets, and roaches. this used to be a pretty nice place. it has really gone down hill.
Business
4/10
Poor
09 Aug 2020
Joe

too hot

It was super hot in room. We arrived so late and tired from fairgrounds we just slept as best we could.
Friends_and_family Family
10/10
Exceptional
02 Jun 2020
Verified traveler
Need more parking, there was not enough parking. And now I just writing to fill in the spaces.
Leisure Family
10/10
Exceptional
26 May 2020
Verified traveler
Great place to stay; staff is super. Only issues were C-19 restrictions on the amentiies, but.....
Leisure Family
6/10
Pleasant
22 Mar 2020
Verified traveler
Friendly and accommodating. All of the amenities were readily available.
10/10
Exceptional
04 Jan 2020
Verified traveler
We enjoyed our stay very much. We have never slept on a more comfortable hotel bed. All the usual amenities you would expect and all done well and in order. Staff was very friendly. Property is very clean. We have family in the area and will happily stay here again.
Friends_and_family Family
8/10
Excellent
17 Oct 2019
Melanie
When I booked the hotel, I did not know it did not have an elevator. I arrived on a busy weekend; and all the rooms on the first floor were booked. Being a senior citizen with 2 artificial knees, it was a real challenge getting up and down those stairs.

The Front Desk was very apologetic and assigned us to the largest king size suite they had on the 2nd floor. It was almost too big. The TV was too far away to watch when sitting in bed. We moved the couch away from the wall and closer to the TV so we could see it. Also, the TV remote has so many bells and whistles that it is hard to operate.
Friends_and_family Family
10/10
Exceptional
15 Sep 2019
Angela
Propert was very clean. Rooms very clean. Owners very nice at check in.
Friends_and_family Partner
8/10
Excellent
18 Aug 2019
Verified traveler

Comfortable stay

The room was clean and comfortable, check in and out was quick and simple.
Family
10/10
Exceptional
07 Jul 2019
Andrea

Will Stay Again

Very enjoyable stay from check in to swimming to breakfast in the morning.
Family
10/10
Exceptional
05 Jul 2019
Ray
There was plenty of parking. Everything was clean.
Friends_and_family Family_with_children
8/10
Excellent
28 Jun 2019
Verified traveler
easy access, comfortable, appreciated the efficient check in process
Friends_and_family Friends
10/10
Exceptional
17 Jun 2019
Verified traveler
I can't say enough great things about this place. Dinay the receptionist was very polite and even provided us with recommendations on where to eat and which beach was better to visit. Located only about 35 minutes from Port A and Rockport Beach. The breakfast really blew me away with too many choices. I felt like I was at an IHOP Buffets. All in all a great experience. We know exacrtly where we will be staying when we visit the area from now on!
Leisure Family_with_children
8/10
Excellent
04 Jun 2019
Brett

Good place to stay in Refugio

Was about what I expected. Pretty consistent
10/10
Exceptional
27 May 2019
Jared

5 stars!!

It was great. Very comfortable and quiet.
Even locked our keys in our truck and the front desk clerk helped find something to unlock our truck. When that was unsuccessful, she called the sheriff department for us.
Partner
8/10
Excellent
27 May 2019
Allan
My husband and I enjoyed our stay at Best Western in Refurio Tx. The staff was helpful and the rooms felt fresh and clean. The only complaint I have is that I wanted to use the internet and wasn't able to connect.
Family
8/10
Excellent
15 Apr 2019
Verified traveler
Worst feature was lack of elevator. And, lack of a first floor room whrn we arrived...
Friends_and_family Family

Location & surroundings

Best Western Refugio Inn
1007 Victoria Road, Refugio, United States

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Best Western Refugio Inn

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