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SureStay Hotel by Best Western Summersville

Summersville - WV · United States

1203 Broad StreetView location

8.2/10Excellent963 Reviews
Cleanliness8.4/108.4
Service9.0/109.0
Comfort8.0/108.0
Condition8.0/108.0
Location8.6/108.6
Neighborhood7.6/107.6
Value8.0/108.0
Amenities8.0/108.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About SureStay Hotel by Best Western Summersville

Located in Wild and Wonderful West Virginia in Summersville, the SureStay Hotel by Best Western Summersville puts you right in the heart of all the beauty West Virginia has to offer. Majestic mountains, dense hardwood forests, and beautiful lakes and rivers surround the town of Summersville.

You can enjoy boating and fishing on Summersville Lake, hiking through the area trails, or whitewater rafting down the New River. Whatever brings you to the area, our hotel is a convenient, affordable place to stay with easy access to all your outdoor adventures. Right off Interstate 79 Rt.

19, the SureStay Hotel by Best Western Summersville provides all the amenities you need for a relaxing stay at an affordable price. You'll be welcomed with a big smile and friendly service, as well as spacious guest rooms with everything you need for a comfortable stay.

We welcome both business and vacation travelers, as well as tour groups who will find ample parking in our lots with available bus and truck parking. Our hotel also cares about the environment and has taken steps to support green hotel practices.

Read more about this hotelShow less

Enjoy an easy stop on the road at the SureStay Hotel by Best Western Summersville that's easy to find, easy to book, and easy on the wallet. Guest rooms come with all the comforts of home, including a flat-screen TV and free wireless Internet access.

Our rooms are large in space and include a microwave and mini-refrigerator with a seating area. Traveling on business? The SureStay Hotel by Best Western Summersville is within close proximity to many local businesses and restaurants.

Located in Summersville, SureStay Hotel by Best Western Summersville is within a 5-minute drive of Elizabeth Stephenson Memorial Library and Summersville Lake. This hotel is 22.9 mi (36.8 km) from New River Gorge Bridge and 1.8 mi (2.9 km) from Gauley River.

Make yourself at home in one of the 56 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Conveniences include laptop-compatible safes and coffee/tea makers, as well as phones with free local calls. Featured amenities include a 24-hour front desk, ATM/banking services, and an elevator. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Masks are compulsory at the property for guests without full COVID-19 vaccination Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets allowed Only dogs are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: USD 1.5 per accommodation, per night

    We have included all charges provided to us by the property.

  • You need to know
    • Up to 3 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • Cashless payment methods are available for all transactions and masks are required in public areas for unvaccinated guests.
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
    • Masks are required at the property for guests without COVID-19 vaccination
  • Minimal age
    21
  • Optional fees
    • Pet fee: USD 15.00 per pet, per day
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Hindi

    English

Nearby attractions

Elizabeth Stephenson Memorial Library 1.8 km / 1.1 mi
Summersville Lake 1.8 km / 1.1 mi
Gauley River 2.9 km / 1.8 mi
Summersville Lake State Park 3.8 km / 2.3 mi
Summersville Regional Medical Center 4.1 km / 2.5 mi
Summersville Arena & Conference Center 5.2 km / 3.2 mi
Nicholas County Veterans' Memorial Park 5.7 km / 3.5 mi
Nicholas Memorial Golf Course 5.7 km / 3.5 mi
Kirkwood Winery 9.2 km / 5.7 mi
Summersville Lake Recreation Area 16.2 km / 10.1 mi
Saint Mary's Center For Education 31.9 km / 19.8 mi
Cranberry Wildlife Management Area 32.3 km / 20.1 mi
New & Gauley River Adventures 33.1 km / 20.6 mi
New River Gorge Canyon Rim Visitors Center 33.7 km / 21 mi
Canyon Rim Visitor Center 33.8 km / 21 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 57
  • Number of floors (main building): 3
  • Double rooms: 51
  • hotel
  • Small pets allowed (under 5 kg)Extra charge
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room serviceExtra charge
Show 9 more facilities & services
  • Air conditioning in public areas
  • Lift accessExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • Breakfast
  • Early Check-inExtra charge
  • Non-smoking establishmentExtra charge
  • GolfExtra charge
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

RO

Room Only

Accommodation only. Meals are usually not included.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    SureStay Hotel by Best Western Summersville

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    SureStay Hotel by Best Western Summersville

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING SIZE BEDRoom • KING SIZE BED • 23 m²ROO.KG
    Room KING SIZE BEDPhoto unavailable15 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    Room
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Hairdryer
    • Wi-fi
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    SureStay Hotel by Best Western Summersville

    Room KING SIZE BED

    Room photos

    15 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    Room
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG

    Room amenities

    • Hairdryer
    • Wi-fi
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • Accessible • 23 m²ROO.H6
    Room AccessiblePhoto unavailable10 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wheelchair-accessible
    • Tea and coffee making facilities
    • Hairdryer
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    SureStay Hotel by Best Western Summersville

    Room Accessible

    Room photos

    10 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Room amenities

    • Wheelchair-accessible
    • Tea and coffee making facilities
    • Hairdryer
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    SureStay Hotel by Best Western Summersville

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    SureStay Hotel by Best Western Summersville

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDS NON SMOKINGDOUBLE • TWO DOUBLE BEDS NON SMOKINGDBL.2D-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    SureStay Hotel by Best Western Summersville

    DOUBLE TWO DOUBLE BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO DOUBLE BEDSRoom • TWO DOUBLE BEDS • 23 m²ROO.2D
    Room TWO DOUBLE BEDSPhoto unavailable13 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Room type
    Room
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wi-fi
    • Tea and coffee making facilities
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    SureStay Hotel by Best Western Summersville

    Room TWO DOUBLE BEDS

    Room photos

    13 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Room type
    Room
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2D

    Room amenities

    • Wi-fi
    • Tea and coffee making facilities
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    SureStay Hotel by Best Western Summersville

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about SureStay Hotel by Best Western Summersville

8.2
Excellent
963 Reviews
Cleanliness
8.4 /10
Service
9.0 /10
Comfort
8.0 /10
Condition
8.0 /10
Location
8.6 /10
Neighborhood
7.6 /10
Value
8.0 /10
Amenities
8.0 /10
100 reviews shown
10/10
Exceptional
03 Aug 2026
Sherry
Rooms were nice, breakfast was sufficient
6/10
Pleasant
02 Aug 2026
Mark
I had asked for the ability to cancel my reservation. When I tried to do that I was told that there was a penalty to the entire price of the room. I was told I would get a response and I haven't. The staff were good, the red tape was not.
6/10
Pleasant
02 Aug 2026
Thomas
-- the room next door had 2 dogs that kept barking intermittently all night; unfortunately desk clerk couldn't move us b/c hotel was full
-- room is good-sized, with enough towels and real soap
-- breakfast is really minimal: juice, bad coffee, toast, waffles, cereal; no protein or fruit
-- breakfast area is really small given the size of the hotel
10/10
Exceptional
02 Aug 2026
Jennifer
The room was clean and very well maintained. The staff was so polite and very helpful. My family and I will be coming back to stay another time. We loved this hotel and will recommend this hotel to anyone who asks!
8/10
Excellent
02 Aug 2026
Justin
Friendly staff
Nice location for north New River Gorge
Dairy Queen in the fn parking lot.
8/10
Excellent
31 Jul 2026
David
Staff was friendly, check-in was easy. Room was clean. Located right off of SR19 with a gas station across, making it convenient for travellers passing through. Plenty of parking available.

We could smell the smokers on the balcony all night inside our room, ventilation could be improved.

Breakfast was available until 9am the next day.

Overall, we were satisfied with our stay.
10/10
Exceptional
30 Jul 2026
Shelby
Very clean perfect location
8/10
Excellent
25 Jul 2026
Jill
The best part is the location! We loved Alfredo’s and topped it off with some Dairy Queen.
10/10
Exceptional
24 Jul 2026
Kathy
Everything about our stay was excellent!
8/10
Excellent
24 Jul 2026
Mark
An impeccably clean property with a weird TV situation!
8/10
Excellent
24 Jul 2026
Michelle
.
Family_with_children
6/10
Pleasant
24 Jul 2026
Ashley
The staff was great! For a stay that was just breaking up a drive overnight, it was ok. The ice machine had ants, the room had a smell, like a dirty mildew basement. The floors were carpet, they kinda felt muggy and sticky. Glad I brought slippers. I’ll just say I originally had another night booked for our return trip, however I did cancel and chose another hotel. Again if all you need is a bed for overnight, it was just that. On my part, I didn’t realize it was a motel, which I don’t use! And again, the staff was wonderful and very nice!
6/10
Pleasant
21 Jul 2026
Rajeshwara
The rooms are clean and very spacious. It is centrally located in the town. The checkin and checkout was very smooth. There is 24/7 coffee available in the lobby and coffee was very good. The lady at the front desk was very helpful.

We had issue with the AC and it does not cool and we had to lower the thermostat to lowest but still room was not cool. The hotel is non smoking but there are guests smoking in the corridor which we found annoying. The breakfast area is very very small and was very crowded with no table available when our family visited so they decided to come later. When they went to breakfast area at 8:30am to beat the crowd they ran out of waffle batter even when they mentioned breakfast from 6:00am to 9:00am. At 8:30am there was hardly anything left in breakfast area.
Friends_and_family Friends
10/10
Exceptional
21 Jul 2026
Nancy
Clean,low priced room with restaurants near by.
Partner
6/10
Pleasant
20 Jul 2026
Tolga
We checked in to a room with no TP in the bathroom, dead moth on counter. Room really loud right on the highway. Extremely loud AC. You call this “breakfast”???? Ok to stop on the way. Don’t expect anything.
Family_with_children
8/10
Excellent
19 Jul 2026
James
The coffee was not good, but that’s nobody’s fault. It’s just instant coffee.
10/10
Exceptional
19 Jul 2026
Mark
The staff was really nice, the lady that checked us in was very nice and humorous, and the lady that checked us out the next morning was also very nice and very helpful. I like the fact that when I called the guy I talked to you, spoke English when we checked in. She spoke English when we checked out she spoke English. Only thing I didn’t like was the fact that some idiot decided to light M 80s late at night, but that is no reflection on best Western. They can’t control idiots.
Family
6/10
Pleasant
18 Jul 2026
Przemyslaw
ok for overnight stay
Partner
10/10
Exceptional
18 Jul 2026
richard
.
10/10
Exceptional
16 Jul 2026
Stephen
Greate service. Perfect room to stay overnight. Complimentary breakfast.
Family_with_children
6/10
Pleasant
12 Jul 2026
Ashley
The hotel is clean and freshly remodeled. The staff super friendly and helpful. The bed is firm and we didn’t find it comfortable. There was a musty smell, we went to Walmart and bought an air fresher plugged it in and it smelled so much better. The breakfast was little to be desired. Offered one kind of cereal, waffles, oatmeal packet, bread, English muffin, apple, and yogurt. Did love the refrigerator that offered a freezer. It was ok for our weekend getaway but wouldn’t choose to stay longer.
10/10
Exceptional
12 Jul 2026
Austin
Same thing as the last time
Self
8/10
Excellent
11 Jul 2026
Robert
Very clean, quiet, pet friendly. Would stay there again. Little dog was happy!
Partner
10/10
Exceptional
05 Jul 2026
Mona
The staff was wonderful! The continental breakfast left a little to be desired, but ok. Loved the area
Partner
10/10
Exceptional
04 Jul 2026
Eva
The staff were very friendly and helpful. The room was clean. The elevator was a little high when it opened at ground level. It was hard to get the luggage cart up over the at least one inch high opening. Overall it was a great stay.
Friends
4/10
Poor
04 Jul 2026
Heesuk
Breakfast choices were very limited. Room was super old. One of the worst room we stayed.
Partner
8/10
Excellent
03 Jul 2026
Krista
Staff was so nice and helpful and the rooms were clean. It’s just not really a family place.
Family_with_children
10/10
Exceptional
02 Jul 2026
Peggy
Staff was especially helpful
Partner
8/10
Excellent
02 Jul 2026
Benjamin A
Comfy enough but lacked a good warm breakfast; no eggs, for example.
Partner
8/10
Excellent
30 Jun 2026
William
The room was clean. The price was great! The breakfast didn’t have many things to choose from. It was nice and quiet and right next to DQ.
Partner
10/10
Exceptional
28 Jun 2026
Mary
Lady who checked me in was so friendly and wonderful! Breakfast was the best with mini waffles with chocolate chips and sprinkles!
Family_with_children
10/10
Exceptional
28 Jun 2026
Jessica
Decent rooms for the pricing. Clean, great service.
8/10
Excellent
26 Jun 2026
Michael
Room was clean and the location to activities was perfect!
Self
10/10
Exceptional
26 Jun 2026
Ericka
No
Family_with_children
2/10
Poor
26 Jun 2026
Sierra
The place was very clean I thought untill my son wroke up saturday morning with head full of bed bugs. Had to shave his head.
Family_with_children
10/10
Exceptional
25 Jun 2026
Sarah
We stayed at the sure stay 4 nights while we explored the New River Gorge and Monongahela forest. Location was about 30 mins or so from the gorge, but a lot of close by state parks and beautiful scenery to access easily. Hotel is right by the beautiful Summersville lake as well. Hotel is small, quaint. A little outdated on the outside. But the rooms were nice and clean. We stayed in the king size bed room and bed was super comfy and offered a good night's sleep. Shower was good. Breakfast is basic, waffles, cereal, toast/ breads, apples, juice and coffee. Hotel was quiet and felt safe. No extra amenities, but we didn't need that. Served our purpose of needing a clean, safe place to shower and lay heads after long days of exploring the wild, wonderful forests of West Virginia. Staff was all super friendly and helpful on all shifts. Close by to several places to grab good food. And the price point was awesome, saving money to be spent elsewhere.
Partner
10/10
Exceptional
23 Jun 2026
Dawn A
Great place for a one stop night. No frills but clean and comfortable. Very little breakfast but snacks for the kids
Family
8/10
Excellent
22 Jun 2026
Holly
Property was close to highway, but surprisingly quiet. Rooms were clean with microwave and frig. Not many food choices nearby, but Bandidos in town was enough and inexpensive. Skip breakfast and head to a diner instead. Only 1 staff person - she was gently and capable. We would stay there again to break up a long drive. Only shampoo and bar soap so don't forget conditioner and lotion.
Partner
10/10
Exceptional
22 Jun 2026
Sally
The hotel is old but clean
Good shower, beds and pillows
Great price performance
Standard breakfast
Friendly front desk staff
Partner
8/10
Excellent
22 Jun 2026
John
Nice place to stay
10/10
Exceptional
19 Jun 2026
Austin
Really good staff. Didn’t see any terrible people in the parking lots. Right next to a really well trained Dairy Queen.
Business
8/10
Excellent
19 Jun 2026
MELISSA
It was a decent place for the convenience traveling through just to stop and sleep. Breakfast is pretty limited to waffles. We arrived very late which sometimes is a problem. But they were there waiting and friendly as can be. Rooms were clean
Family_with_children
6/10
Pleasant
18 Jun 2026
Jodi Marie
Didn't do breakfast wasnt anywhere to sit and eat.
Partner
8/10
Excellent
17 Jun 2026
Sharon
Clean room, nice staff.
Family_with_children
10/10
Exceptional
17 Jun 2026
virlimberg
Todo fue rapido y sencillo pude ver el partido del mundial tranquilo
Partner
10/10
Exceptional
16 Jun 2026
Carol
Very clean. Convenient to get to.
Pet
8/10
Excellent
15 Jun 2026
Sharon
We were pleased with our overnight stay. This hotel is older but has been updated. The room was clean and the staff was nice although the check in was a little slow. Note that there is no coffee maker in the room but coffee is available in the lobby. The continental breakfast included yogurt, toast, cereal, oatmeal, and waffles. The location was perfect for our visit with family that was staying nearby. We will stay here again.
Partner
8/10
Excellent
14 Jun 2026
Jo Ann
Room was clean. Price was good and had fridge and microwave.
Partner
8/10
Excellent
14 Jun 2026
Kim
parking good
Family
10/10
Exceptional
14 Jun 2026
Brenda
Clean and friendly staff.
Pet
2/10
Poor
12 Jun 2026
Anna
Lady at the front was very rude. Hair dryer didn’t work and couldn’t get another one.
Partner
8/10
Excellent
10 Jun 2026
Sheryl
Clean, friendly and helpful staff. Great place to land for a night.
Friends_and_family Family
10/10
Exceptional
08 Jun 2026
Selena
Check in was very easy and all the staff was very kind and professional. Rooms were clean and cozy. Would stay again .
Partner
4/10
Poor
06 Jun 2026
Goran
Too many sketchy types in and around lobby. Hotel is outdated and old.
Partner
10/10
Exceptional
06 Jun 2026
Tracy
This hotel has a friendly and helpful staff and clean, comfortable rooms. The hotel is well looked after - the exterior doors were being repainted while was there. It is a nice little place to stay, and I felt very safe. Did I mention their amazing staff? Thanks for a great stay.
Self
6/10
Pleasant
06 Jun 2026
Joyce
Location was great but the hotel, although clean was not upgraded in years. And the breakfast was small as was the area in which to eat it.
Partner
8/10
Excellent
06 Jun 2026
Donna
Friendly and helpful staff
Self
10/10
Exceptional
05 Jun 2026
Sara
The room was a last second booking while driving to Florida from NY. There was enough parking for our moving truck and trailer. The front desk staff was extremely helpful and polite, even though it was midnight. The complimentary breakfast area was clean and well thought out. There wasn’t a huge selection, but everything was fresh and perfectly adequate. The gentleman at the desk in the morning greeted everyone as they came through the door. A very pleasant stay!
Partner
8/10
Excellent
04 Jun 2026
Wes
Good value.
Self
8/10
Excellent
03 Jun 2026
Jane
It was nice
8/10
Excellent
03 Jun 2026
Meaghan
This was a good place to stay. The only problem was people were letting there dogs bark and you could hear everything around you from thr neighboring rooms.
Partner
2/10
Poor
03 Jun 2026
Wendy
Breakfast was terrible, bed was noisy, and the upstairs guests sounded like elephants marching back and forth so not able to sleep well.
Partner
10/10
Exceptional
29 May 2026
Valerie
Room was clean and had recently been updated. Staff was friendly and helpful. Great stay and much better than places costing twice as much on our trip.
Partner
10/10
Exceptional
29 May 2026
Wendong
Ok
Family
6/10
Pleasant
25 May 2026
George-home
This location is very old, it was not the greatest. The carpet was not very clean and the ceiling squeaked and cracked when someone walked across the floor in the room above.
Partner
10/10
Exceptional
24 May 2026
david
Great place and we keep coming back
Partner
10/10
Exceptional
23 May 2026
Jonathas
Very Clean!
Family_with_children
10/10
Exceptional
22 May 2026
Keith
Friendly helpful staff, efficient service. I will stay here again.
Self
10/10
Exceptional
22 May 2026
Matthew
Property is clean and is very well run.

I will be sure to stay with them again!
Friends
8/10
Excellent
21 May 2026
Blair
Dated hotel , but it’s a work in progress. Room was clean.
Welcoming staff was great 👍
10/10
Exceptional
21 May 2026
Donna
Perfect
Partner
10/10
Exceptional
21 May 2026
ann
Our room was clean, the bed was comfortable & the breakfast was perfect. We were far enough from the road that it was nice & quiet. Would definitely recommend.
Partner
10/10
Exceptional
18 May 2026
Michelle
For the price, can’t be beat. Basic continental breakfast, no surprise. Plugged phone charger in GFI outlet and bathroom lights went off. Was convenient from the highway if you are traveling for a night.
Partner
8/10
Excellent
18 May 2026
JD
All outside rooms; and mine was ground level, so I was concerned about parking lot noise, but after 10pm it was quiet. The property was packed, and parking is a little tight, so if you are towing a trailer or have a hitch rack or something, you may need to park on the paved lot, not directly in front of the hotel. This property is just beyond Summerville, so while there's a Dairy Queen adjacent to it, most amenities are about 2.5 miles up the road. The room was clean, but dated. I was exhausted, so the ambiance and decor didn't really matter, but the clean sheets, towels and bathroom were nice. Perhaps it was the time of day (about 7pm), but there was a line out the door to check in. The desk staff was aware of the back up and was pleasant, but professional and prompt, but it did take about 15 minutes to process through.
Breakfast was available at 0600, which was good for an early morning, but the selection did not include any protein (eggs / sausage / bacon); but there was fruit and oatmeal and the usual breads and a few yogurts.
The property was clean, safe and affordable and based on the nearly full occupancy rate, well suited for the majority of travelers. Would I book again, if travelling through? Yes - for cleanliness, safety and affordability.
Self
10/10
Exceptional
17 May 2026
Sarah
Surprised by the very clean accommodations and bathroom! For a small hotel (looks like a motel), I was very comfortable. Late night staff at check in (I think Tiff) was so pleasant. Will stay here again!
10/10
Exceptional
16 May 2026
Patti
Front staff was awesome and kind. Hotel room was clean. Fridge was warm so we didn’t use it. Road noise was a bit loud. Breakfast was good.
Pet
10/10
Exceptional
10 May 2026
Ashley
The price of the room was cheaper than those in the area. There were a lot of events happening in the area and I guess we booked at the right time. This property is a bit dated, but was very clean. I was very pleasantly surprised at the cleanliness. If I needed to stay in the area again I would book here again, no questions asked.
Friends_and_family Family
8/10
Excellent
10 May 2026
Tina
The hotel was great for an overnight rest and sleep for our road trip.
Partner
10/10
Exceptional
04 May 2026
Mark
Excellent overall what more can we say.
Friends_and_family Family
8/10
Excellent
04 May 2026
Thomas
Great staff, clean property
Self
10/10
Exceptional
04 May 2026
DARLA
Parking area well lit and easily accessible. Convenient
Family_with_children
8/10
Excellent
03 May 2026
Peter
Coffee is instant not fresh made. Sucks.
Self
8/10
Excellent
02 May 2026
David
The room was clean and well kept. The staff was friendly. Breakfast was very modest and the coffee was terrible
Self
10/10
Exceptional
01 May 2026
Christine
Clean and comfortable! We will be staying here again for sure!
Family
4/10
Poor
27 Apr 2026
Sherry
Room smelled like wet dog. Breakfast was less than appealing. Only fruit was apples, no yogurt. We are not very picky people but we've crossed this one off our list to stay at in the future.
Partner
8/10
Excellent
26 Apr 2026
Denise
They booked 2 rooms for me and I only booked one!! That was weird. Have to watch they only charge me for one!! Room was nice but people above us were very noisy. We were on the second floor.
Friends
10/10
Exceptional
20 Apr 2026
Cody
Booked two rooms, everything was excellent!
Family_with_children
8/10
Excellent
19 Apr 2026
Melinda
Rooms are unassuming but clean. This place is no frills but a quiet, clean place to sleep. We did not partake in breakfast so we have no opinion on that. Easy check out and parking.
Partner
10/10
Exceptional
18 Apr 2026
Peter
Lady at check in was wonderful.
Self
10/10
Exceptional
15 Apr 2026
Bradley
Nice place to stay on our road trip. Summersville is a lovely place.
Partner
6/10
Pleasant
14 Apr 2026
Jeanne
I tried both beds. They were both very hard. Not a very good night sleep. No coffee maker in the room but if you walked to the office they had a coffee machine 24-7.
10/10
Exceptional
13 Apr 2026
tessa
This is an older property, but it is wonderfully maintained! The rooms were extremely clean, the bedding was comfortable, the staff was wonderful and welcoming (especially at 1 in the morning). The breakfast was basic, appreciated, and fresh!
Family_with_children
8/10
Excellent
05 Apr 2026
John
No frills hotel. Clean, quiet, convenient. Would stay here again.
Partner
8/10
Excellent
29 Mar 2026
ELLIE
Breakfast menu was not well supplied. Very little toast or muffins. Could have used yogurt or fruit cup. Also had could have used cream cheese for the muffins
Partner
6/10
Pleasant
27 Mar 2026
Richard
Easy well lit parking right in front of our unit. Easy check in. Quiet room.
Bed was ok for comfort. Breakfast is minimal. Advertised as having yogurt & when I have stayed they never have it. Coffee is good, but minimal cereal, no juices. Some toast & waffle machine.
Although our shower looked very clean on arrival, my husband showered & the tub was filthy after. I suspect the dirt came off the curtain.
Partner
4/10
Poor
26 Mar 2026
NIraj
It’s ok
10/10
Exceptional
22 Mar 2026
Michael
Great staff and clean rooms!
Friends
8/10
Excellent
22 Mar 2026
Kimberley
Damian was great. Hotel was comfy and quiet. Nice stay
10/10
Exceptional
22 Mar 2026
Brandie
Staff friendly. Rooms clean. Breakfast waffles yummy
Family
6/10
Pleasant
20 Mar 2026
Claudia
Staff were lovely ...

Location & surroundings

SureStay Hotel by Best Western Summersville
1203 Broad Street, Summersville, United States

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SureStay Hotel by Best Western Summersville

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