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Surestay Plus By Best Western Berkeley Springs

Berkeley Springs - WV · United States

1776 Valley RoadView location

8.6/10Excellent1,005 Reviews
Cleanliness8.8/108.8
Service9.0/109.0
Comfort8.4/108.4
Condition8.4/108.4
Location10.0/1010.0
Neighborhood8.6/108.6
Amenities8.2/108.2
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  • Business hotels
  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Surestay Plus By Best Western Berkeley Springs

Located in the heart of Berkeley Springs, just 90 minutes from the Washington D. C. area, close to Historic Civil War sites and just minutes from the Country's First Spa, the SureStay Plus Hotel by Best Western Berkeley Springs is the perfect place to rest, relax and revive after exploring historic sites and area attractions.

No matter what you're looking for in a Berkeley Springs vacation, you will find it all and more just outside the SureStay Plus Hotel by Best Western Berkeley Springs.

From endless outdoor adventure at the C & O Canal, Cacapon State Park and Sleepy Creek State Forest, to fine arts and crafts, historic Civil War sites, shopping, dining and more. You'll find plenty to experience in one of America's favorite art towns.

While visiting try to catch one of Berkeley Springs' famous festivals, like the Apple Butter Festival and free summer concerts in the park.

Read more about this hotelShow less

Staying at the locally owned and operated SureStay Plus Hotel by Best Western Berkeley Springs means you're getting the best accommodations in town, which comes complete with breathtaking mountain views, cable television and high-speed Internet access.

Other amenities include a complimentary hot breakfast every morning, an outdoor heated swimming pool, and an on-site restaurant and lounge located next to the hotel.

There are also several bath houses and day spas surrounding the hotel, and we proudly offer weekend getaway and spa pampering packages ask about their availability and details. Our hotel is also one of the premier Rider-Friendly hotels in the area.

Offering private, covered bike parking and a wash station, we provide the amenities riders expect. Guests traveling to Berkeley Springs on business will also appreciate our hotel's business center, convenient business services, meeting space that can accommodate up to 100 people, and a close proximity to area businesses.

With a stay at SureStay Plus Hotel by Best Western Berkeley Springs in Berkeley Springs, you'll be within a 5-minute drive of Colonial Springs Spa and Museum of the Berkeley Springs.

This hotel is 2 mi (3.3 km) from Atasia Spa and 2.1 mi (3.4 km) from Berkeley Springs State Park. Make yourself at home in one of the 57 air-conditioned rooms featuring refrigerators and flat-screen televisions.

Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and microwaves, and housekeeping is provided daily.

Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 8:00 PM
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No elevators Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Cashless payment methods are available for all transactions.
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Minimal age
    21
  • Optional fees
    • Crib (infant bed) fee: USD 5.0 per stay
    • Rollaway bed fee: USD 10.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Colonial Springs Spa 1.6 km / 1 mi
Museum of the Berkeley Springs 3.5 km / 2.2 mi
Berkeley Springs State Park 3.6 km / 2.2 mi
Atasia Spa 3.6 km / 2.2 mi
Ice House 3.7 km / 2.3 mi
Berkeley Springs Antique Mall 4 km / 2.5 mi
Berkeley Springs Castle 4.1 km / 2.5 mi
Coolfont Spa and Wellness Center 5.1 km / 3.1 mi
Frog Valley Artisans, LTD 7.1 km / 4.4 mi
Prospect Peak 8.7 km / 5.4 mi
Cacapon Resort State Park 10 km / 6.2 mi
Lost River 11.3 km / 7.1 mi
Sleepy Creek Wildlife Management Area 13.8 km / 8.6 mi
Cacapon State Park 14.1 km / 8.8 mi
Cacapon Golf Course 14.3 km / 8.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 57
  • Number of floors (main building): 2
  • Suites: 13
  • hotel
  • Airport
  • Ski slopes
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
Show 18 more facilities & services
  • Bellboy serviceExtra charge
  • Air conditioning in public areas
  • Lift accessExtra charge
  • Newspapers
  • BarExtra charge
  • Restaurant
  • Conference room
  • Meeting room
  • Printer
  • Photocopier
  • Business centreExtra charge
  • Fax
  • Outdoor freshwater pool
  • Hot tubExtra charge
  • Spa centreExtra charge
  • Breakfast
  • Non-smoking establishmentExtra charge
  • FitnessExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • JUNIOR SUITE WITH KITCHENETTEJUNIOR SUITE • WITH KITCHENETTEJSU.KT

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH KITCHENETTE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Surestay Plus By Best Western Berkeley Springs

    JUNIOR SUITE WITH KITCHENETTE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH KITCHENETTE

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KT

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMSSUITE • TWO BEDROOMSSUI.B2

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Surestay Plus By Best Western Berkeley Springs

    SUITE TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDS NON SMOKINGSUITE • TWO QUEEN BEDS NON SMOKINGSUI.2Q-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Surestay Plus By Best Western Berkeley Springs

    SUITE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDS • 1 Bedroom • 28 m²SUI.2Q
    SUITE TWO QUEEN BEDSPhoto unavailable6 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Bathroom: 1
    • Hairdryer
    • TV
    • Internet access
    • Ironing set
    • Wi-fi
    • Wake-up service
    • Alarm clock
    Show all 11 amenities
    • Desk
    • Bathrobes
    • Cable TV

    Facilities with extra charge

    • Tea and coffee making facilities
    • Fridge
    • Microwave

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Surestay Plus By Best Western Berkeley Springs

    SUITE TWO QUEEN BEDS

    Room photos

    6 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Room amenities

    • Bathroom: 1
    • Hairdryer
    • TV
    • Internet access
    • Ironing set
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Desk
    • Bathrobes
    • Cable TV

    Facilities with extra charge

    • Tea and coffee making facilities
    • Fridge
    • Microwave

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Surestay Plus By Best Western Berkeley Springs

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKINGSUI.NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Surestay Plus By Best Western Berkeley Springs

    SUITE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKING • 1 Bedroom • 28 m²ROO.NM
    Room NON SMOKINGPhoto unavailable5 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Bathrobes
    • Wake-up service
    • Wi-fi
    • Wheelchair-accessible
    • Ironing set
    • Microwave
    • Internet access
    • TV
    Show all 13 amenities
    • Hairdryer
    • Desk
    • Bathroom: 1
    • Alarm clock
    • Cable TV

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Surestay Plus By Best Western Berkeley Springs

    Room NON SMOKING

    Room photos

    5 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM

    Room amenities

    • Bathrobes
    • Wake-up service
    • Wi-fi
    • Wheelchair-accessible
    • Ironing set
    • Microwave
    • Internet access
    • TV
    • Hairdryer
    • Desk
    • Bathroom: 1
    • Alarm clock
    • Cable TV

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Surestay Plus By Best Western Berkeley Springs

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Surestay Plus By Best Western Berkeley Springs

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Surestay Plus By Best Western Berkeley Springs

    SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 28 m²SUI.KG
    SUITE KING SIZE BEDPhoto unavailable6 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Alarm clock
    • Wake-up service
    • Wi-fi
    • Ironing set
    • Desk
    • Hairdryer
    • Bathrobes
    • Cable TV
    Show all 12 amenities
    • TV
    • Bathroom: 1
    • Internet access
    • Microwave

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Surestay Plus By Best Western Berkeley Springs

    SUITE KING SIZE BED

    Room photos

    6 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Room amenities

    • Alarm clock
    • Wake-up service
    • Wi-fi
    • Ironing set
    • Desk
    • Hairdryer
    • Bathrobes
    • Cable TV
    • TV
    • Bathroom: 1
    • Internet access
    • Microwave

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING BED NON SMOKINGRoom • KING BED NON SMOKING • 1 Bedroom • 28 m²ROO.KG-NM
    Room KING BED NON SMOKINGPhoto unavailable6 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • TV
    • Alarm clock
    • Bathrobes
    • Cable TV
    • Wake-up service
    • Wi-fi
    • Ironing set
    • Microwave
    Show all 12 amenities
    • Internet access
    • Hairdryer
    • Bathroom: 1
    • Desk

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Surestay Plus By Best Western Berkeley Springs

    Room KING BED NON SMOKING

    Room photos

    6 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG-NM

    Room amenities

    • TV
    • Alarm clock
    • Bathrobes
    • Cable TV
    • Wake-up service
    • Wi-fi
    • Ironing set
    • Microwave
    • Internet access
    • Hairdryer
    • Bathroom: 1
    • Desk

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDSRoom • TWO QUEEN BEDS • 1 Bedroom • 28 m²ROO.2Q
    Room TWO QUEEN BEDSPhoto unavailable7 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Ironing set
    • Wake-up service
    • Wi-fi
    • Bathroom: 1
    • Hairdryer
    • Wheelchair-accessible
    • TV
    • Internet access
    Show all 13 amenities
    • Microwave
    • Cable TV
    • Bathrobes
    • Desk
    • Alarm clock

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Surestay Plus By Best Western Berkeley Springs

    Room TWO QUEEN BEDS

    Room photos

    7 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q

    Room amenities

    • Ironing set
    • Wake-up service
    • Wi-fi
    • Bathroom: 1
    • Hairdryer
    • Wheelchair-accessible
    • TV
    • Internet access
    • Microwave
    • Cable TV
    • Bathrobes
    • Desk
    • Alarm clock

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Surestay Plus By Best Western Berkeley Springs

    QUADRUPLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDS NON SMOKINGRoom • TWO QUEEN BEDS NON SMOKING • 1 Bedroom • 28 m²ROO.2Q-NM
    Room TWO QUEEN BEDS NON SMOKINGPhoto unavailable7 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Microwave
    • Internet access
    • TV
    • Bathroom: 1
    • Cable TV
    • Wi-fi
    • Alarm clock
    • Bathrobes
    Show all 11 amenities
    • Desk
    • Wake-up service
    • Ironing set

    Facilities with extra charge

    • Hairdryer
    • Tea and coffee making facilities
    • Fridge

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    Surestay Plus By Best Western Berkeley Springs

    Room TWO QUEEN BEDS NON SMOKING

    Room photos

    7 photos

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    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q-NM

    Room amenities

    • Microwave
    • Internet access
    • TV
    • Bathroom: 1
    • Cable TV
    • Wi-fi
    • Alarm clock
    • Bathrobes
    • Desk
    • Wake-up service
    • Ironing set

    Facilities with extra charge

    • Hairdryer
    • Tea and coffee making facilities
    • Fridge

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED TWO BEDROOMSSUITE • KING BED TWO BEDROOMSSUI.B2-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

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    Surestay Plus By Best Western Berkeley Springs

    SUITE KING BED TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-KG

    Limited room details from hotel

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  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

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    Surestay Plus By Best Western Berkeley Springs

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE THREE BEDSSUITE • THREE BEDS • 1 Bedroom • 28 m²SUI.3B
    SUITE THREE BEDSPhoto unavailable5 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Cable TV
    • Bathrobes
    • Desk
    • Alarm clock
    • Wake-up service
    • Wi-fi
    • Ironing set
    • Microwave
    Show all 12 amenities
    • Internet access
    • TV
    • Hairdryer
    • Bathroom: 1

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

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    Surestay Plus By Best Western Berkeley Springs

    SUITE THREE BEDS

    Room photos

    5 photos

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    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.3B

    Room amenities

    • Cable TV
    • Bathrobes
    • Desk
    • Alarm clock
    • Wake-up service
    • Wi-fi
    • Ironing set
    • Microwave
    • Internet access
    • TV
    • Hairdryer
    • Bathroom: 1

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 28 m²SUI.KG-1
    SUITE KING SIZE BEDPhoto unavailable3 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Desk
    • Hairdryer
    • TV
    • Internet access
    • Microwave
    • Ironing set
    • Wi-fi
    • Wake-up service
    Show all 12 amenities
    • Cable TV
    • Alarm clock
    • Bathroom: 1
    • Bathrobes

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

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    Surestay Plus By Best Western Berkeley Springs

    SUITE KING SIZE BED

    Room photos

    3 photos

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    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Room amenities

    • Desk
    • Hairdryer
    • TV
    • Internet access
    • Microwave
    • Ironing set
    • Wi-fi
    • Wake-up service
    • Cable TV
    • Alarm clock
    • Bathroom: 1
    • Bathrobes

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKINGSUI.KG-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

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    Surestay Plus By Best Western Berkeley Springs

    SUITE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE NON SMOKINGJUNIOR SUITE • NON SMOKING • 1 BedroomJSU.NM-10
    JUNIOR SUITE NON SMOKINGPhoto unavailable1 photo

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width, Single bed 80-130 width, Sofa bed
    Bedrooms
    1
    Room type
    JUNIOR SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

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    Surestay Plus By Best Western Berkeley Springs

    JUNIOR SUITE NON SMOKING

    Room photos

    1 photo

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    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width, Single bed 80-130 width, Sofa bed
    Bedrooms
    1
    Room type
    JUNIOR SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.NM-10

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

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    Surestay Plus By Best Western Berkeley Springs

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-2

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

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    Surestay Plus By Best Western Berkeley Springs

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING BED NON SMOKINGJUNIOR SUITE • KING BED NON SMOKINGJSU.KG-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

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    Surestay Plus By Best Western Berkeley Springs

    JUNIOR SUITE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

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    Surestay Plus By Best Western Berkeley Springs

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

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    Surestay Plus By Best Western Berkeley Springs

    JUNIOR SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

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    Surestay Plus By Best Western Berkeley Springs

    DOUBLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

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    Surestay Plus By Best Western Berkeley Springs

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

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    Surestay Plus By Best Western Berkeley Springs

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Surestay Plus By Best Western Berkeley Springs

8.6
Excellent
1,005 Reviews
Cleanliness
8.8 /10
Service
9.0 /10
Comfort
8.4 /10
Condition
8.4 /10
Location
10.0 /10
Neighborhood
8.6 /10
Amenities
8.2 /10
100 reviews shown
6/10
Pleasant
27 Jul 2026
Christie
The stay would have been perfect but the walls and floors are very thin. Be sure to ask for the top floor if you are a light sleeper or noises bother you. We spent hours listening to kids running around and jumping in the room above us. It was louder than any hotel I’ve stayed in before. Front desk called the room twice to ask them to stop, so they did what they could. We asked to move to another room, but the hotel was full.
6/10
Pleasant
26 Jul 2026
Katherine
Overall, this was an acceptable place to stay. The issue we had is that the construction of the building is such that you can hear conversations and people walking in the room above and we got stuck with a family with young children that were running back and forth. It was really awful and when we mentioned it to the front desk they did not seem surprised and I don't think that they did anything about it.
10/10
Exceptional
24 Jul 2026
Karen
This was a nice property. The staff was very nice and the room was very clean. The price was reasonable and this is an excellent choice of a place to stay in the area. Restaurants are nearby, including a good one across the parking lot.
8/10
Excellent
22 Jul 2026
Gail
The carpet was sticky and not clean.
10/10
Exceptional
21 Jul 2026
Nancy
Staff very friendly. Walking distance to restaurant. Minutes to town.
10/10
Exceptional
08 Jul 2026
Andrea
Maybe the cleanest hotel I’ve ever stayed in. When I got to my room my air conditioner wasn’t working. After trying a couple times, the desk clerk moved me to an upgraded room. No questions asked. The rooms are spotless - honestly cleaner than some luxury hotels I’ve stayed in. It could use better mattresses and linens, but given the chain and class of hotel they were appropriate. I would stay here again.
Self
10/10
Exceptional
07 Jul 2026
Joy
I felt room was very clean and I enjoyed the breakfast. Check-in person was very friendly.
Self
10/10
Exceptional
02 Jul 2026
Tom
They didn't have any eggs the morning we were there
10/10
Exceptional
01 Jul 2026
Ronda
Great hotel. Friendly stay, very clean!
Friends
10/10
Exceptional
29 Jun 2026
Christina
The staff here are always so friendly and helpful. It’s always my go to place to stay when I’m staying in Berkeley Springs.
Self
10/10
Exceptional
25 Jun 2026
Patricia
Nice location and immaculate. Nice outdoor pool and a restaurant on property.
Self
8/10
Excellent
24 Jun 2026
Justina
Ample parking and a family friendly restaurant within a few minutes walk- other side of parking lot.
Partner
10/10
Exceptional
22 Jun 2026
Joseph
We have never stayed in Berkeley Springs and needed a couple rooms for one night. The hotel was a pleasant surprise.
The rooms were spacious and clean. Staff was friendly.
The breakfast offered a variety of choices and was good.
The only issues were we unable to open the door between our adjoining rooms and there is no elevator. One flight of stairs was not a problem for my husband and I, but our mothers would have preferred an elevator.
Would likely stay here again.
Friends_and_family Family
4/10
Poor
20 Jun 2026
Carolin
There was a dirty washcloth hanging from the shower that I found when I pulled the curtain for my first shower. There were also bugs in the bathroom. I called ahead and asked for extra caffeinated coffee in my room to make coffee and when I arrived they gave me 4 packets of DEcaffeinated coffee and told me they didn't have any coffee with caffeine. The ice bucket in my room had a big crack along the bottom, so it leaked all over everything and damaged my phone. This place should NOT be listed as a three star hotel. There is no elevator, so I had to schlep all my bags up the stairs. There was no ice machine on my floor, again, not what you would expect from a three star hotel. I was also told the pool was heated, but the water was FRIGID! I tried to turn the TV on mute and as a result the TV stopped working. I was told you have to jimmy the wire to the cable box to make it work again. The light over the sink was crooked. I told the front desk about it and they said they would send maintenance up to fix it, but no one ever came. The body wash was empty. The fan in the bathroom had a loud rattle. The breakfast was terrible. The eggs were powdered (I assume, because they were tasteless), and the biscuits were dried out and brittle. There was no half and half for my coffee (only unrefrigerated coffee-mate, which I hate). Someone should really re-evaluate this place and bump it down to a one or two star hotel. It was not at all what I expected or hoped for.
Self
10/10
Exceptional
19 Jun 2026
Seth
It was very nice.
Partner
10/10
Exceptional
18 Jun 2026
Anna
Nice clean room with comfortable beds. The rooms looked modernized and the breakfast was delicious.
8/10
Excellent
17 Jun 2026
Eric
Clean hotel with decent breakfast. Very kind employees. Room was spacious, bed was quite hard and uncomfortable (but that is a personal preference).
Partner
8/10
Excellent
09 Jun 2026
Patricia
Yes
Partner
10/10
Exceptional
07 Jun 2026
Jennifer
A level of comfort and cleanliness that is hard to find these days for this price.
Family
4/10
Poor
01 Jun 2026
Tracy
Tried to call the actual hotel numerous times and the 800# numerous times because we were visiting with people we traveled to see and was afraid wouldn't make it there by 8PM. However, we left our engagement to avoid arriving too late for check-in. (the latest check-in time per the website and confirmation) The line would not be answered and/or would ring into their fax line. When we arrived, I was told \"I thought something was going on since the fax line kept ringing and no calls were coming through our desk phone\" and then was told \" oh, that isn't the correct info as far as the check-in time. We are here all night. I've told my manager to correct it but guess he hasn't\" Then the room smelled horrible and let me just say; there is NO resting if you are on 1st floor and near a door. Saturday and Sunday morning; we were awakened all night to slamming door from the side entrance and the constant stomping noise from the room above us. We have stayed at this hotel prob 6x and it gets worse every time. We have decided to stay elsewhere.
Partner
8/10
Excellent
31 May 2026
Eugene
The property was well maintained and clean. Rooms were very clean and organized. Restaurant on the property was very good.

For the elderly getting to and from your rooms, other than the fist floor, the Hotel which only had two floors does not have an elevator. Was not an issue for us, just beware there are two short flight of steps to climb to get to second floor rooms.
Partner
8/10
Excellent
30 May 2026
Nash
Very clean good place for night
8/10
Excellent
30 May 2026
Donna
Everything was great with one exception: the lock on the door wouldn’t line up so we couldn’t lock the door without fighting with it first. Other than that, no complaints! Shower was excellent, water temp perfect!
Friends_and_family Family
6/10
Pleasant
30 May 2026
Brandy
It is a pretty sparse, decent property. Fine for a one night stay. The breakfast was biscuits with sausage and gravy, was hoping for better.
10/10
Exceptional
29 May 2026
Mary L
Clean, convenient for a rushed trip, helpful staff, good location for my route.
Self
10/10
Exceptional
26 May 2026
Bryce
Last minute reservation after riding motorcycles all day in the rain. Clean rooms, hot breakfast, and the staff was very polite and helpful.. Very motorcycle friendly. They let us park our bikes under the large awning at the front door. Will stay again if in the area
Friends
6/10
Pleasant
25 May 2026
Robert
It was noisy.

The doors do not have door closers on them so, when someone enters or leaves their room and does not slowly close the door, it SLAMS shut.

The walls are thin.

Heard snorers on both sides of us. I use a CPAP so I don't bother folks.

And a large family checked in on Saturday then proceeded to loudly take over the second floor corridor as a family get-together area. I asked them nicely to 'shhh', they thought that was funny so I asked Delores to do it. They did stop but resumed later.

Delores fixed it again.

We will not stay here again.

The front desk staff is EXCELLENT. If I had a hotel, I'd steal them. The free 24/7 coffee is great.

I have stayed at hotels all across the planet and have only had problems like this in American hotels.
Partner
8/10
Excellent
24 May 2026
Wayne
A good place to stay with all the basic necessities.
Partner
4/10
Poor
24 May 2026
RYOTA
Noise from TV from next room and creaking wood boards sound from upstairs customers. Music playing in the middle of night from upstairs
Family_with_children
10/10
Exceptional
23 May 2026
GARY
Breakfast
8/10
Excellent
22 May 2026
Verified traveler
Staff was super friendly and helpful. Room was nice but the mattress was not the best and my husband and I both have some back issues so noticed it more than most people might, but overall very happy
Friends_and_family Family
10/10
Exceptional
21 May 2026
shalini
Staff was very helpful and welcoming.
Friends_and_family Friends
10/10
Exceptional
18 May 2026
Amanda
This is a great spot! Tucked away and quiet, and so clean. And their breakfast spread was so generous! Waffles, eggs, sausage, biscuits and gravy…so good! Definitely will stay here again
Friends_and_family Friends
10/10
Exceptional
18 May 2026
Troy
Very good breakfast and friendly staff. Nice big rooms.
Partner
8/10
Excellent
16 May 2026
PAMELA JOHN
Clean
8/10
Excellent
15 May 2026
Vivien Pearlinda
Clean room
Friends
8/10
Excellent
05 May 2026
Thomas
Breakfast was good. Staff was pleasant. Room was comfortable. Especially liked that we had 2 nice upholstered chairs to sit in.
Partner
6/10
Pleasant
03 May 2026
Wallace
It smelled like old shoes!
Family
10/10
Exceptional
26 Apr 2026
Robert
Parking was plentiful, breakfast was nicely made and fresh, pricing was very nice for something a short drive from the state park!
Self
8/10
Excellent
19 Apr 2026
Donald
Clean room. Friendly staff. Not walking distance to downtown or dining.
Partner
10/10
Exceptional
19 Apr 2026
Robert
This is the second time we stayed here. We will be moving to WV in the coming months and, if we need a place to stay for a few days, this would be our first choice. We stayed in Room 201 and the only suggestion I have is to install a slow-close closer on it so it doesn't slam shut when used.
Partner
10/10
Exceptional
18 Apr 2026
Fred
Loved it!!
Partner
10/10
Exceptional
14 Apr 2026
Jingzhong
Clean rooms, nice staff, no breakfast, free parking nearby
Family_with_children
8/10
Excellent
12 Apr 2026
Brian
Breakfast was good . Could hear the people upstairs as the floors creeked.
Partner
8/10
Excellent
06 Apr 2026
Alexis
This hotel was nicely tucked away. Very wonderful for a small getaway.
Family
10/10
Exceptional
04 Apr 2026
Angel
Clean, good breakfast and polite group
Friends_and_family Family
6/10
Pleasant
28 Mar 2026
Nancy
Very noisy- doors slam shut. No sound proofing. Heard conversations, people shuffling back and forth above me, only 2 inch bar of soap. Nothing else?
Self
8/10
Excellent
24 Mar 2026
Kelly
It was clean, although a little difficult to get to until you got used to the area. No clear signs from the main road to the hotel. Close to some dining options and about a mile from downtown Berkeley Springs.
Self
8/10
Excellent
24 Mar 2026
Joey
Absolutely
8/10
Excellent
23 Mar 2026
Mike
Pleasant Staff and clean.
Partner
10/10
Exceptional
23 Mar 2026
Andrew
Front desk staff was pleasant and quick to get us checked in. Room was clean and spacious. Just a few minutes from downtown Berkley Springs, so very convenient and cheaper than staying downtown.
Partner
10/10
Exceptional
23 Mar 2026
Lisa
Room was really nice size, beds were comfortable, facility seemed very clean and well maintained, breakfast was good
Friends
10/10
Exceptional
23 Mar 2026
Sarah
Stayed here several times before. It’s a nice place to stay. I know we’ll be back.
Partner
8/10
Excellent
22 Mar 2026
Michael
The staff is a standout for this property. Delores checked me in, and she’s a class act. : )

Room was pretty basic — but comfortable! Slept well. A/C blew strong.

Room doesn’t have many outlets — so you can tell this Best Western property was built before everyone had gadgets that need charging. : )

Bathroom was super basic. Toilet was one of the short ones. Slight smell of mildew — probably the shower curtain. But all surfaces (sink, shower) were clean.

Plenty of parking!

Would absolutely stay here again.
Self
8/10
Excellent
20 Mar 2026
Mike
Great place and staff but felt a bit ripped off... expedia shows this place to have a bar.... and there's none. Shows the king room with a hot tub... it does not... but other than that... just a basic hotel
Partner
8/10
Excellent
10 Mar 2026
Maureen
I always forget there is no elevator here so if you are on the 2nd floor you have to carry your own luggage up the steps. The breakfast is great and room was clean.
Family
10/10
Exceptional
07 Mar 2026
Wendy
Fun little place close to Berkeley Springs. The people are so nice
8/10
Excellent
23 Feb 2026
Brian
Room was clean. Staff was friendly. If you’re room is on the first floor you can hear the people in the room above. Not just the sound of them walking around, but talking too. Very poor sound proofing between floors.
10/10
Exceptional
22 Feb 2026
Tersoo
Must stay here was amazing, great service, friendly staff, and a cleanly room
10/10
Exceptional
22 Feb 2026
Ruth
The room was clean and well appointed. Hotel staff was friendly and helpful. The self closing doors made a lot of noise but otherwise it was a quiet night and a very pretty town.
Breakfast was hot and had a very nice selection
Partner
8/10
Excellent
15 Feb 2026
Lisa
All ok except hot water for shower was only semi-hot. Water coming out of sink faucet was much hotter.
Partner
10/10
Exceptional
08 Feb 2026
Mya
Clean, kind staff, the jacuzzi in the room was fantastic.
Leisure Partner
10/10
Exceptional
05 Feb 2026
Charles
The place is good for what it is. It's a couple miles from the downtown and 522 is definitely not walk-friendly, but if the Country Inn or other swanky airbnb's are either not available or not in your budget, you don't have to worry about being uncomfortable here. Beds are squeaky, but otherwise the room is just fine.
Leisure Partner
10/10
Exceptional
04 Feb 2026
Samuel
Every thing was fine.
Leisure Partner
8/10
Excellent
20 Jan 2026
Rebecca
Yes and yes
Partner
10/10
Exceptional
19 Jan 2026
Wayne
Clean and restful room. Great staff.
10/10
Exceptional
18 Jan 2026
ROBERT
Staff was great Pleasant. The room was clean and the area was quiet
Business Self
10/10
Exceptional
15 Jan 2026
Linda
Yes. Everything very nice
Partner
10/10
Exceptional
08 Jan 2026
David
Clean and very reasonably priced. Perfect combo.
Leisure Self
10/10
Exceptional
27 Dec 2025
Cheryl
Quiet location, nicely appointed, convenient to town
Self
10/10
Exceptional
21 Dec 2025
John
Excellent staff
10/10
Exceptional
21 Dec 2025
sarah
I always love stopping in when I’m driving from VA-NY, we’ve now made this town our halfway point because we can always count on a good quiet and safe stay!
Leisure Family
10/10
Exceptional
05 Dec 2025
GARY
staff is helpful and friendly. location good, very quiet. room was large and comfortable
Leisure Partner
8/10
Excellent
05 Dec 2025
Heidi
Normal continental breakfast, waffles, cereal, oatmeal, etc
Friends_and_family Family
10/10
Exceptional
30 Nov 2025
Raymond
The front desk young lady was very professional. Room is very nice and clean and has everything we need for a one night stay.
Leisure Partner
10/10
Exceptional
21 Nov 2025
Michael
The room was very clean and the clerk was very nice. It wasa great place to spend the night on our trip.
Partner
10/10
Exceptional
16 Nov 2025
Mary
Super clean, friendly staff, and lots of peace and quiet! We will definitely be back. Nice breakfast choices as well.
Friends_and_family Friends
6/10
Pleasant
10 Nov 2025
Brian
Staff was courteous.

One of the twin beds, the base was broken.

There were cockroaches in the room.
Leisure Friends
10/10
Exceptional
10 Nov 2025
David
Everything was nice except not having an elevator to the 2nd floor for handicapped people!
6/10
Pleasant
08 Nov 2025
Cheryl
It is so loud. Unless you crank up the AC, you can hear the people’s conversation clearly in the next room. Plus there was a creepy lady loitering in the lobby.
6/10
Pleasant
07 Nov 2025
Brian
The hotel room was clean, but the walls were very thin, so I could hear a lot through the night. The staff however was VERY friendly and helpful. Overall, a good value for the cost.
Leisure Self
8/10
Excellent
30 Oct 2025
Jonathan
For a small hotel it was nice. Breakfast was better than expected. It was October so very quiet. Only real negative was there is no elevator.
Angus and Ale next door was excellent!
Leisure Partner
10/10
Exceptional
29 Oct 2025
Valerie
Love the beds and the pillows. Everything was clean, but there were two flies buzzing around the room all night. I was also placed in an accessible room with a roll-in shower and the shower head was very low. I had to hold the shower head in my hand to wash myself, which wasn't ideal. The toilet also wasn't secured to the floor and was jiggling when you sat on it.
Self
10/10
Exceptional
26 Oct 2025
Michelle
Room was clean
Leisure Partner
8/10
Excellent
24 Oct 2025
Stormy

Nice clean rooms

Nice clean room and staff was very nice.
Partner
10/10
Exceptional
24 Oct 2025
Colin
Breakfast was Excellent Staff were Great

Colin
Leisure Partner
10/10
Exceptional
22 Oct 2025
Andrew
Very friendly staff, quiet, plenty of parking. Restaurant across the lot. Very accessible and welcoming
8/10
Excellent
19 Oct 2025
Denise
It was a good value, with clean facilities and a good location to nearby activities and sights.
Leisure Self
6/10
Pleasant
14 Oct 2025
Kerri
Very friendly and clean, but very thin walls. Heard EVERYTHING our neighbors were doing and their dogs.
Leisure Family
4/10
Poor
12 Oct 2025
Cristyna johanna
Staff needs to be more friendly
Leisure Partner
10/10
Exceptional
05 Oct 2025
Amarjeet
Good overall
8/10
Excellent
03 Oct 2025
Ian
Very well located between the town and the park. Staff is personable and diligent. The one thing is I was put in a room that was rather... malodorous. As well, I can recommend they put up an ATM to allow people to get cash for tipping.
Leisure Self
8/10
Excellent
03 Oct 2025
Dave
Met our needs.
Leisure Family
10/10
Exceptional
29 Sep 2025
Samuel

Pan handle

Liked hot tub, help mussels
Partner
8/10
Excellent
29 Sep 2025
Sandra
Every staff member we encountered was friendly. Breakfast was good and the items were replenished frequently. Check in and Check out was very quick and smooth.
Leisure Family
8/10
Excellent
27 Sep 2025
ELENA
Check in was difficult. The reservation was made through a third party site which confused the front desk staff.
Self
10/10
Exceptional
21 Sep 2025
James
Close to the C&O Canal rail trail!
Leisure Friends
8/10
Excellent
15 Sep 2025
Beth
Room was clean and staff was nice. Breakfast served at 7am, which is inconvenient when trying to get on the road early.
Leisure Partner
8/10
Excellent
15 Sep 2025
George
The toilet in our bathroom was very noisy when refilling.
No other issues at all with the facility.
Leisure Partner
10/10
Exceptional
13 Sep 2025
Sally
Our room was clean and comfortable. The staff was very professional and friendly. The hotel was conveniently located and a great value. We were able to enjoy activities in town and return to our nice, quiet room for a good night’s rest.
Leisure Partner

Location & surroundings

Surestay Plus By Best Western Berkeley Springs
1776 Valley Road, Berkeley Springs, United States

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