Show prices in

Choose a currency for your trip.

More currencies

More crypto

Find your next stay

Best Western The Westerly Hotel

Vancouver Island-BC · Canada

1590 Cliffe AvenueView location

8.4/10Excellent1,033 Reviews
Cleanliness9.0/109.0
Service9.0/109.0
Comfort8.4/108.4
Condition8.4/108.4
Location10.0/1010.0
Neighborhood8.6/108.6
Amenities8.0/108.0
See all ratings
Check availability Pay with crypto or card
  • Business hotels
  • Sustainability certification

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Best Western The Westerly Hotel

Located in the heart of Comox Valley, this full-service Courtenay, British Columbia hotel offers premier event facilities near world-class skiing and golf. Guests at the Best Western The Westerly Hotel enjoy exceptional customer service, renovated guest rooms and convenient access to a variety of attractions in British Columbia's Comox Valley.

This Courtenay hotel offers luxurious guest rooms featuring 37-inch flat-screen televisions, complimentary wireless high-speed internet access and walk-in showers. Additional hotel amenities include on-site dining and fitness center. We also offer among the best meeting and event facilities in Comox Valley.

This centrally located Courtenay hotel makes it easy to experience all that Vancouver Island's Comox Valley has to offer.

Read more about this hotelShow less

A stay at Best Western The Westerly Hotel places you in the heart of Courtenay, within a 15-minute walk of Comox Valley Art Gallery and Codes Country Lanes.

This hotel is 0.5 mi (0.9 km) from Sid Williams Theatre and 0.6 mi (0.9 km) from Courtenay and District Museum and Paleontology Centre. Make yourself at home in one of the 67 air-conditioned rooms featuring refrigerators and microwaves.

50-inch Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Courtenay? This hotel has 14000 square feet (1260 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 19

Hotel policies

Green Key Global Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 36 Pet max weight (per pet) in lb is 80 Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Minimal age
    19
  • Optional fees
    • Pet fee: CAD 20 per accommodation, per day
    • Service animals are exempt from fees
    • Early check-in fee: CAD 21 (subject to availability)
    • Late check-out fee: CAD 21 (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Comox Valley Art Gallery 0.9 km / 0.5 mi
Codes Country Lanes 0.9 km / 0.5 mi
Sid Williams Theatre 1 km / 0.6 mi
Native Sons Hall 1 km / 0.6 mi
Air Park Lagoon 1.1 km / 0.7 mi
Courtenay and District Museum and Paleontology Centre 1.1 km / 0.7 mi
Courtenay Railway Station 1.1 km / 0.7 mi
Lewis Park 1.1 km / 0.7 mi
Simms Millennium Park 1.1 km / 0.7 mi
The Regier Theatre 1.2 km / 0.7 mi
Driftwood Mall 1.5 km / 0.9 mi
Landmark Cinemas Courtenay 1.5 km / 0.9 mi
Courtenay and District Memorial Outdoor Pool 1.6 km / 1 mi
I-Hos Gallery 2.2 km / 1.4 mi
Puntledge Park 2.2 km / 1.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 67
  • Number of floors (main building): 2
  • Suites
  • NO Connecting rooms
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Sofa bed
  • Small pets allowed (under 5 kg)Extra charge
  • Large pets allowed (over 5 kg)Extra charge
  • Wheelchair-accessible
Show 38 more facilities & services
  • Car parkExtra charge
  • Electric vehicle charging station
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • Bellboy serviceExtra charge
  • Air conditioning in public areas
  • Fireplace
  • Hotel safe
  • Lift access
  • Concierge
  • GymExtra charge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Electric kettle
  • BarExtra charge
  • Restaurant
  • Banquet hall
  • Conference room
  • Meeting room
  • PhotocopierExtra charge
  • Business centreExtra charge
  • Pub
  • Green Key Global Eco-Rating
  • Breakfast
  • Breakfast buffet
  • Deposit on arrival
  • Identification card at arrival
  • No hen/stag or any other parties allowed
  • Non-smoking establishmentExtra charge
  • Minimum check-in age: 19
  • Credit card is compulsory as a deposit, no deposit in cash is accepted
  • Fitness
  • Billiards
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room AccessibleRoom • Accessible • 1 BedroomROO.H6-10
    Room AccessiblePhoto unavailable4 photos

    Best Western The Westerly Hotel

    Room Accessible

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6-10

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARD • 1 Bedroom • 30 m²ROO.ST-14
    Room STANDARDPhoto unavailable8 photos

    Best Western The Westerly Hotel

    Room STANDARD

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST-14

    Room amenities

    • Wake-up service
    • Hairdryer
    • Radio
    • Internet access
    • Microwave
    • Ironing set
    • Wi-fi
    • Balcony
    • Alarm clock
    • Desk
    • Cable TV

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH BALCONYQUADRUPLE • WITH BALCONYQUA.BL-1

    Photos are not available for this room type.

    Best Western The Westerly Hotel

    QUADRUPLE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.BL-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Best Western The Westerly Hotel

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 BedroomDBL.H6-10
    DOUBLE AccessiblePhoto unavailable4 photos

    Best Western The Westerly Hotel

    DOUBLE Accessible

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-10

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Best Western The Westerly Hotel

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN

    Photos are not available for this room type.

    Best Western The Westerly Hotel

    DOUBLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Best Western The Westerly Hotel

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARD • 1 Bedroom • 30 m²ROO.ST-12
    Room STANDARDPhoto unavailable12 photos

    Best Western The Westerly Hotel

    Room STANDARD

    Room photos

    12 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST-12

    Room amenities

    • Hairdryer
    • Radio
    • Internet access
    • Microwave
    • Ironing set
    • Balcony
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Desk
    • Cable TV

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Best Western The Westerly Hotel

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Best Western The Westerly Hotel

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin AccessibleDouble or Twin • AccessibleDBT.H6

    Photos are not available for this room type.

    Best Western The Westerly Hotel

    Double or Twin Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE AccessibleSINGLE • AccessibleSGL.H6

    Photos are not available for this room type.

    Best Western The Westerly Hotel

    SINGLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN

    Photos are not available for this room type.

    Best Western The Westerly Hotel

    QUADRUPLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE CITY VIEW QUEEN BEDQUADRUPLE • CITY VIEW QUEEN BEDQUA.CV-QN

    Photos are not available for this room type.

    Best Western The Westerly Hotel

    QUADRUPLE CITY VIEW QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    CITY VIEW QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.CV-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 BedroomDBL.H6-9
    DOUBLE AccessiblePhoto unavailable4 photos

    Best Western The Westerly Hotel

    DOUBLE Accessible

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-9

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Facilities with extra charge

    • Balcony

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARD • 1 Bedroom • 30 m²ROO.ST-13
    Room STANDARDPhoto unavailable8 photos

    Best Western The Westerly Hotel

    Room STANDARD

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST-13

    Room amenities

    • Cable TV
    • Desk
    • Alarm clock
    • Wake-up service
    • Wi-fi
    • Balcony
    • Ironing set
    • Microwave
    • Internet access
    • Radio
    • Hairdryer

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    Best Western The Westerly Hotel

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Best Western The Westerly Hotel

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Best Western The Westerly Hotel

8.4
Excellent
1,033 Reviews
Cleanliness
9.0 /10
Service
9.0 /10
Comfort
8.4 /10
Condition
8.4 /10
Location
10.0 /10
Neighborhood
8.6 /10
Amenities
8.0 /10
100 reviews shown
4/10
Poor
05 Aug 2026
robert
Great location. Clean. Restaurant closes down. Free breakfast worth skipping.
10/10
Exceptional
04 Aug 2026
Maureen
A little confusing of where the hotel is even tho it is written over the door. The hotel name is not on the actual building. Had a few people ask where the hotel was while in the parking lot.
Very clean and beds comfortable. Good location. Walking distance to a few restaurants. Lots of parking underground.
Would stay again.
6/10
Pleasant
04 Aug 2026
Beau
Staff was nice, the hotel layout was very confusing, parking was a mess, and breakfast didn't have much, but what they did have was disgusting.
8/10
Excellent
03 Aug 2026
Scott
Nice clean and very quiet. Interesting building kind of cut up into sections. Parking is a little different because of the many reserved and shared areas but still lots of parking. Staff was great
2/10
Poor
02 Aug 2026
Ted
We felt like we were staying at a dog park, we were in the pet section which no one told us. Dogs right across from us barking, owners kept going in and out all nite to walk dogs and slamming doors each time. Dogs howling in the rooms when owner left. Breakfast was horrible, cold food, short on plates, food, jam, and any warm food. They had one person working the entire buffet so they were out of everything. For the price we paid for the sub-par room they could afford another person to work the buffet. Talked to front desk and they wouldn't refund us anything for two sleepless nights. Will not stay at best Western, over priced and horrible service, they have gone downhill but the prices have skyrocketed....
6/10
Pleasant
02 Aug 2026
Dave
Without a vehicle, connecting with transportation was difficult. The hotel is on a main road and was quite noisy. Being on the ground floor, I had people (some homeless) looking in my windows.
10/10
Exceptional
29 Jul 2026
carol
Was clean and breakfast was good
6/10
Pleasant
29 Jul 2026
Robert
Room was very noisy at night with people in room above moving furniture around until past 2 am.
10/10
Exceptional
28 Jul 2026
Kathryn
Very nice hotel in a very convenient location.
8/10
Excellent
26 Jul 2026
Janine
The only thing I didn't like was the complementary breakfast. Cold food and had to ask for more coffee, toast and knifes. Only one staff member looking after everything.
6/10
Pleasant
24 Jul 2026
Patrick
Very disappointed in their breakfast. Always having to ask the one staff member on duty to replenish everything. No fresh fruit ever.
10/10
Exceptional
23 Jul 2026
Maddison
Clean room. Friendly staff.
10/10
Exceptional
23 Jul 2026
Karen
The receptionest was excellent and very thoughtful. Number one.
10/10
Exceptional
20 Jul 2026
Thomas
Ice machine was not working! The staff were friendly and helpful. Good location close to restaurants and shops.
Partner
10/10
Exceptional
19 Jul 2026
Debbie
The bed was very comfortable and the pillows were great!
6/10
Pleasant
17 Jul 2026
Kamala
​The room itself was great—the bed was very cozy, and the room was incredibly quiet. which made for a good night's sleep.
​However, the arrival and amenities could have been better:
​Check-in & Staff: The check-in process was just okay. The staff member seemed like she had already had a long day and wasn't overly welcoming.
​Parking: Parking was terrible. They simply do not have enough spots available. To make matters worse, the front desk didn't explain very well where we were actually allowed to park when we checked in.
​Breakfast: The breakfast was a bit lacking. It really could have used some fresh fruit and perhaps a few more options to choose from. It was a decent place to sleep, but the parking situation and breakfast options need some work.
Friends
10/10
Exceptional
16 Jul 2026
Dana L
I enjoyed the hotel.
Room was clean and quiet despite being near the elevator in the outside wing (not connected to the main hotel).
I only had the breakfast once - it was adequate and fine.
Parking was a bit tricky but worked out.
The grocery store across the street which included a Starbucks, plus nearby restaurants and shops were all excellent amenities.
I would recommend!
Self
8/10
Excellent
14 Jul 2026
Darlene
I enjoyed the continental breakfast. Good selection and good food. I was annoyed that the management only had one poor guy cooking and putting food out. He was literally running and had people harrassing him because he couldn't keep up.
Family
8/10
Excellent
13 Jul 2026
Melanie
Our coffee machine was broken which was disappointing. Luckily they have a coffee machine in the reception. A little disappointed that they charge you if you want an Americano or a hot chocolate. It would be a nice way to say thank you to the customer and offering those different coffee options at no charge like Accent Inns.
Family_with_children
10/10
Exceptional
05 Jul 2026
Mike
Very short stay at this location. Room was wonderful! Staff was very helpful. Hotel was quiet and well kept. Beds were comfortable.
Family
10/10
Exceptional
05 Jul 2026
Neil
Room was clean and comfortable. Staff was friendly and helpful. Good value for the money. Will stay again.
Self
8/10
Excellent
05 Jul 2026
Elsie
Stayed 2 nights and breakfast was good in a large open room with lots of seating. Room was quiet and we were in the mountain view building 3rd floor, so had a view of the top of some mountains. Traffic on street was busy during day but quiet at night.
Partner
10/10
Exceptional
04 Jul 2026
Barbara
Breakfast was great.
10/10
Exceptional
28 Jun 2026
Anthony
nice
4/10
Poor
28 Jun 2026
Liam
Staff were great. Facilities were low end and needing upgrades.
Self
10/10
Exceptional
23 Jun 2026
Sean
All was Great!!
Partner
10/10
Exceptional
22 Jun 2026
Lara
Great location. The staff were amazing and friendly. The rooms were clean and quiet.
Friends
8/10
Excellent
22 Jun 2026
Laurel
The coffee machine in the lobby is a nice touch.
Partner
10/10
Exceptional
21 Jun 2026
John
Nicely welcomed on arrival. Needed some printing and the evening receptionist did a superb job. Also done in the morning. Greatly appreciated. We enjoyed the room and breakfast. Great choices and nicely catered. A first class choice.
Family
8/10
Excellent
21 Jun 2026
Charles
Dated property, but very clean. Friendly Front Desk and Housekeeping staff.
Breakfast was adequate, although the sausages and hash browns were dry. Easy parking, close to shopping with a grocery and liquor store across the street. On-site restaurant was closed, but a few other dining options within walking distance.
Partner
10/10
Exceptional
16 Jun 2026
Marlene
The rooms were clean and the beds very comfortable, Great Continental breakfast but it could have been hotter. We couldn’t use the pool because it was down for maintenance over all nice comfortable stay
Family
4/10
Poor
13 Jun 2026
Alexander
Extremely frustrated that on all platforms this hotel promotes an indoor pool and hot tub facilities, restaurant when upon arrival for our 3 night stay we’re told it’s closed for maintenance for past three years!! No reduction no compensation for this was offered. Breakfast included, advertised pictures of eggs Benedict and many other options, yet reality was same every three days, scrambled eggs-extremely greasy bacon, pancakes dry cereal, coffee machine out of order and only one person running the kitchen and bringing the food out. Poor guy was run off his feet back and forth trying to cook and refill the three hot server containers.
With a hotel at full capacity it’s poor management not to ensure adequate staff present to serve the guests.
Room was clean, bed comfortable, good location.
Partner
10/10
Exceptional
11 Jun 2026
Lorne Richard
Good location and parking, clean rooms, and nice breakfast. Friendly, helpful staff.
Partner
8/10
Excellent
09 Jun 2026
Laurel
The needs were comfortable, the breakfast was decent
4/10
Poor
27 May 2026
Prafulkumar
Very, very limited items in the breakfast for vegetarian people. Every day there were same items for all three days. No change in the breakfast items..
Partner
6/10
Pleasant
25 May 2026
Frederick
Ok
6/10
Pleasant
22 May 2026
Karen
Very disappointed with breakfast. Very limited food when we arrived 1hr before closing. Advised they had run out of butter. Only 6 slices brown bread left. Yogurt, pastries, fruit all run out. Lovely receptionist apologized. They did have scrambled egg & sausages.
Partner
10/10
Exceptional
21 May 2026
Pehgee
We were in a nice clean room with daily housekeeping service. Our suite was accessible so the walk in shower was a nice touch. Great staff and a nice property that is centrally located in Courtenay. We have stayed there several time while in Courtenay 5 Stars.
Partner
6/10
Pleasant
20 May 2026
Rosalie
There is some false advertising about this property and overpriced for this reason.
#1 - it states on the website that there is a family restaurant on site. THERE IS NOT!
#2 - it states there is a FULL BREAKFAST Included. THERE IS NOT! What they consider a full breakfast is, scrambled eggs, sometimes bacon, sometimes sausage (yuk), pancakes, sugar packed cereal, sugar packed yogurt, bread, coffee, and fruit cocktail.
THERE IS NO FRESH FRUIT, no bananas, oranges, apples or anything that a healthy eater would choose!
The room was clean enough except probably the carpet so I don’t like to go barefoot.
The climate in the room is fine as you can adjust the temperature. The shower is a very fine spray so for anyone with really long hair it takes forever to rinse out.
We won’t stay here again because it is over priced for what is advertised. There was no notice on their website stating that there is no longer a family restaurant.
My spouse stayed here 2 days a week for work about ten years ago and said it used to be a large buffet breakfast and the property has really gone down hill since then.
If it’s under new management, they have failed and lied about what is available.
Family
8/10
Excellent
19 May 2026
Kartik
The room itself was fine. The staff and service weren't at par with what I'd expect from a Best Western. Some of the front desk/reception staff are a bit rude, and the service could have been better too - we didn't have a face soap on the day of arrival. Breakfast was pretty good, however could do with more pastries and fruits.
Family_with_children
10/10
Exceptional
18 May 2026
Gloria
The room was clean and the beds were comfortable. Breakfast was very good and staff were awesome.
Partner
6/10
Pleasant
17 May 2026
Tucker
Breakfast was good bar was a dive with lots of people freaking out and booked for the restaurant that has been closed for couple months but still shows up on there website and not there when you arrive which is depressing
Friends
6/10
Pleasant
12 May 2026
David
Breakfast was not fresh if you get there later in the service time. Coffee was weak
Self
8/10
Excellent
08 May 2026
Kelsey
Decent place a little dated.
Partner
10/10
Exceptional
07 May 2026
Chelsea
We stayed in a pet friendly room with two queen beds. It was lovely! Front desk staff were very helpful (Meagan checked me in and she was great!).

We had some issues with the A/C in our unit and they were quick to respond to me & got maintenance to assist right away! All in all a great trip!
8/10
Excellent
07 May 2026
Sabrina
.
8/10
Excellent
03 May 2026
Danny
overall a pleasant experience.
10/10
Exceptional
17 Apr 2026
Dee
Breakfast was nice and hot
Family
8/10
Excellent
08 Apr 2026
Barry
It was how I expected
8/10
Excellent
01 Apr 2026
Doug
Toilet paper dispenser under counter. Should be moved to surface of countertop. Parking very confusing with location of other businesses.
Self
8/10
Excellent
29 Mar 2026
Karan
Everything was fine, but the only source of drinkable water was unavailable.
Family_with_children
10/10
Exceptional
27 Mar 2026
Hassan
All fine
Self
8/10
Excellent
23 Mar 2026
ZHEN
Nice environment and staff. The room is clean and new. Will choose again.
10/10
Exceptional
22 Mar 2026
Adrian
Our first time staying at this hotel. I was pleasantly surprised. Room is quite spacious. Breakfast was very good. The young fellow looking after it does a great job
Family
6/10
Pleasant
22 Mar 2026
Yun Phing
Front desk manager not welcoming & not a smile when we arrived to check-in. When asked for directions around the property for a stroll, he didn’t know. But his staff Fiona & Ruby were helpful & friendly.

Room was labelled renovated but it wasn’t. Had a damp smell as we entered it. Ceiling had a big water stain. Carpet yucky & had a ripped along the bedside.

Swimming pool under construction. Breakfast was decent with hot food.
Family_with_children
8/10
Excellent
17 Mar 2026
Rob
place was good for what we needed
Partner
10/10
Exceptional
16 Mar 2026
Sharlene
Good value for money place to stay. Accessible, free parking, breakfast iincluded.
Self
6/10
Pleasant
10 Mar 2026
patrick
Had black mould in the shower…. Not ideal for one’s health… I took pictures/videos of the black mould. For the price I would have hoped black mould would be considered unacceptable…
Self
10/10
Exceptional
09 Mar 2026
Tyler
We were only here for a night but it was clean, staff were nice, wifi worked great.. no complaints!
10/10
Exceptional
08 Mar 2026
Kevin
Yes
Friends_and_family Family
4/10
Poor
08 Mar 2026
Brian
Old tired building in the original section of the hotel. Wouldn’t stay again.
6/10
Pleasant
08 Mar 2026
Tammie
Staff were friendly. Beds were comfortable. Room was clean but old, dark and dingy. Definitely needs an update. We were very disappointed in our room as we had reserved a city view room and all we looked at was the back of 2 buildings. I would not stay here again, nor would I recommend it to anyone
Partner
6/10
Pleasant
01 Mar 2026
Stephen
Amenities were not great. Building was only okay. Room was clean enough. Booked a \"mountain view\" room... the view was a parking lot and KFC. Won't stay here again unless it's cheaper. Worth about $75 less than we paid.
Partner
10/10
Exceptional
28 Feb 2026
Karin
A good stay, room was comfortable and as described. Breakfast was ok for a hotel buffet.
Friends_and_family Family
10/10
Exceptional
25 Feb 2026
Valerie
Check in seamless. Room clean. Easy to find despite error on goggle maps part.
Look forward to another visit.
8/10
Excellent
25 Feb 2026
Russell
Comfortable beds, clean room. Good!
Partner
6/10
Pleasant
24 Feb 2026
Kenneth
The room was a bit dated, and the king size mattress was well used ands bit sunken in the middle, so much so that I felt as if I was sleeping in a hammock.
10/10
Exceptional
24 Feb 2026
Tanya
Very friendly staff
8/10
Excellent
21 Feb 2026
Robert
Courteous staff and a huge room
6/10
Pleasant
16 Feb 2026
kendra
Was unhappy with my meal for the cost from the pub. My cesar salad had no dressing at all was dry. The chicken was not blackened as stated on the menue. No cutlery was peovided when delivered to my room.
Leisure Pet
10/10
Exceptional
10 Feb 2026
Don
Warm welcome, comfortable room, good location
6/10
Pleasant
05 Feb 2026
Victoria
Our stay was okay, but nothing stands out as being great.
Business_and_leisure Partner
4/10
Poor
01 Feb 2026
Katharine
The bathroom looks like it hasn’t been cleaned in a long time. I mentioned this to the front desk and they said they would mention it to the staff but that’s it. Couldn’t even take a shower. It was so gross.
Leisure Self
8/10
Excellent
19 Jan 2026
Eugene
all in all friendly, helpful and professional staff
Leisure Family
10/10
Exceptional
13 Jan 2026
Teresa
Check in was very friendly and efficient. Clean facilities
Partner
8/10
Excellent
05 Jan 2026
Rodrigo
The Room was fine, no complementary water bottles.
Staff very polite and helpful.
6/10
Pleasant
31 Dec 2025
Sarah
The room was okay enough but detail to cleaning not great
Found random things hanging around from previous guests (sunglasses, water bottles etc)
Only had conditioner and one small handsoap (shampoo and bodywash bottles empty)
Breakfast was poor quality and not sure if following foodsafe regulations
Staff was friendly
10/10
Exceptional
27 Dec 2025
amy
Clean, great staff
8/10
Excellent
26 Dec 2025
Jack
Room was clean, staff were nice breakfast was decent ,although a few stations were empty and not restocked while we were down for breakfast.

Cost to value ratio in the fall was a good deal. The westerly will stay on our shortlist for fall Island accomodation when riding in Cumberland or getting to or from the ferry.
Leisure Pet
10/10
Exceptional
17 Dec 2025
John
Great place, great staff
10/10
Exceptional
14 Dec 2025
Stephen
The facility was excellent and would stay there again in the future
10/10
Exceptional
10 Dec 2025
John
Second time here. Staff and facility are fantastic.
8/10
Excellent
08 Dec 2025
Keshav Das
Poor quality bacon, eggs and coffee.
Business
10/10
Exceptional
07 Dec 2025
Gary
Quiet was what I liked. Clean room
Partner
10/10
Exceptional
22 Nov 2025
Erin
Other than the noise from the room next door it was fantastic
10/10
Exceptional
16 Nov 2025
Robert
Hotel was clean, staff friendly and nicely appointed.
Leisure Partner
10/10
Exceptional
14 Nov 2025
rodney
Great service
8/10
Excellent
24 Oct 2025
Sue
I would like to see tropical plants in the solarium!
10/10
Exceptional
24 Oct 2025
Mark
Great location
10/10
Exceptional
23 Oct 2025
Joanne
Very nice clean hotel, upgrades are very nice.
Leisure Partner
10/10
Exceptional
22 Oct 2025
Elizabeth
Breakfast bar
10/10
Exceptional
21 Oct 2025
David
The Westerly is conveniently located, I had a handicap room which was spacious and well equipped. It was clean and comfortable. The breakfast was very good.
Leisure Family
4/10
Poor
19 Oct 2025
Jerry
Poor service , poor breakfast , cold food , no selection , not worth staying there agsin
10/10
Exceptional
03 Oct 2025
Joanna
Clean room, good breakfast, great amenities. This Best Western is a good property. Just wish it had a pool than it would be perfect.
Leisure Pet
4/10
Poor
01 Oct 2025
Christodoulos
Found hairs all around toilet when I first entered and used the washroom.
Leisure Partner
8/10
Excellent
29 Sep 2025
Freya
The hotel was showing its age a bit, the carpets weren’t the cleanest but the beds sheets and bathroom were clean and to me that’s most important.
Leisure Family
10/10
Exceptional
28 Sep 2025
Patricia
Ruby at the Front Desk is delightful and welcomed us warmly. She answered our questions and gave us suggestions for dinner. She is an excellent ambassador for the hotel.
Leisure Family
8/10
Excellent
24 Sep 2025
Venessa
A lot of secure parking options.
Leisure Partner
8/10
Excellent
20 Sep 2025
Robert
Large clean room
Leisure Family
10/10
Exceptional
19 Sep 2025
Janette
Centrally located in the Comox Valley.

There are plenty of places to eat nearby. The neighbourhood is very walkable.

There is a nice spa across the street.
Staff are young, friendly and very helpful.
Business Self

Location & surroundings

Best Western The Westerly Hotel
1590 Cliffe Avenue, Courtenay, Canada

Hotels Nearby

Compare other stays close to this hotel. Choose travel dates to check availability.

Explore the map
Show 4 more nearby hotels

Best Western The Westerly Hotel

105 hotel photos