Name: Los Angeles Locos
Address: Km 20, Carretera Federal 200, Tenacatita, 48989, MX

2/10

Poor

01 Jul 2026

Paola

I did not stay at the hotel because the room was unacceptable. There was no air conditioning, there was a strong mold and mildew smell, and there was a lot of mold in the room. For those reasons, I checked out and left the hotel the same day

Friends_and_family Family

2/10

Poor

20 Feb 2026

Eliacer

The hotel is terrible

Partner

2/10

Poor

09 Jul 2025

Eduardo A

They were very noisy specifically at the pool. Very loud...
Very unpleasant.

Leisure Partner

6/10

Pleasant

01 Aug 2024

Alex

Some of the staff was rude, the property lacks of maintenance and renovation and the AC didn’t work properly in the entire complex which is super important for a tropical destination.

Leisure Family

2/10

Poor

24 Jun 2024

Martha

The bathrooms are in horrible condition. There is mold and are in bad conditions.

Leisure Family

4/10

Poor

11 Jun 2022

Lisandro

Hotel needs remodeling and new AC units. The rooms are so empty and do not have anything inside besides a bed.

Leisure Partner

6/10

Pleasant

05 Apr 2022

Jesus

Beach and pool area were pleasant. The sport areas and game room need some TLC. My son and I enjoy billiards but the tables were in poor shape.
The rooms were tolerable, as expected, but we had no hot water. It was serviced but the hot water didn’t last. The pictures on the web site do not represent the present so be prepared.
Overall
I did enjoy my stay. I liked the view. Food was good. They were under construction so it shows they are concerned about appearance.
This place has potential, it’s quiet, private, and friendly.

Friends_and_family Family

8/10

Excellent

13 Mar 2022

Jaime

Nice, quiet place, but building is old needs upgrade.
(Bathroom door not locking, shower liking, and sink clogged)

Leisure Family

8/10

Excellent

01 Mar 2022

Vincenzo

Very nice position and beach. The hotel is in dire need of upgrading though. Food was good, especially in the night restaurant.

Leisure Family

2/10

Poor

25 Jul 2021

Luis

Never again, this place is not good.

Leisure Family

4/10

Poor

20 Jul 2021

Verified traveler

The outside of the property looked nice but the inside was not good at all. The bathroom sink fo

6/10

Pleasant

24 Jan 2020

Verified traveler

First let me start with check in. The process is something you expected 20yrs ago, all done manually, nothing is computerized all hand written which makes the process that much longer

2/10

Poor

27 Jul 2019

VisitorfromUSA

the location is great nevertheless this does not have anything to do with the hotel which have No Air Conditioner at all !!! . Plenty of space in the restaurant and we had a reservation and did not honored it with a very bad manner ; would say like discrimination.

Leisure Family_with_children

10/10

Exceptional

20 Jun 2019

Sylvia

We received an excellent service all personnel polite and friendly, hotel and beaches clean we enjoyed our stay to the maximum good food and great shows.

Leisure Family

10/10

Exceptional

29 Mar 2019

Verified traveler

All people very nice and helpful, clean and good food

Leisure

6/10

Pleasant

20 Mar 2019

ALEX

The property has a lot of potential location is great, secluded, nice surroundings unfortunately this is an old building everything looks and smells old it seems like no money is injected back to the property. If you are looking for relax time this is not the placed they do a lot of activities for kids and families music, games and dancing all day long. We were there for a wedding which was amazing (really nice set up) but if you have no kids I'll recommend trying a different place.

Friends_and_family Partner

4/10

Poor

14 Mar 2019

Vana

Liked that it was secluded and safe. Neverthesless, it is a destination more for locals than for tourist.

Leisure Family_with_children

10/10

Exceptional

25 Feb 2019

Verified traveler

The view was amazing all around, just absolutely beautiful!!!

Leisure

10/10

Exceptional

12 Feb 2019

Ericka

Amazing

Very beautiful place

Family

6/10

Pleasant

30 Jan 2019

VENKAT

Ok ok

Bathrooms has to be renovated ...

Family

10/10

Exceptional

24 Sep 2018

Brenda

Odd calls to room phone

Everything was good but received some strange calls to
The roominthe middle of the night it was scary

Family

8/10

Excellent

18 May 2018

Mona

Nice hotel on a beautiful beach. The view is amazing. The staff is what makes your a wonderful experience!

2/10

Poor

25 Feb 2018

brenda

Service is terrible. Local only very few foreigners.

Family

8/10

Excellent

04 Aug 2017

Yedid

Nice hotel love the beach.

Nice hotel I love the beach , nice staff , great animation team, excellent room view.

10/10

Exceptional

24 Mar 2017

Dago

The food in the restaurants was very good.
I will be back very soon.

4/10

Poor

27 Feb 2017

Luis

Awful place... go to Vallarta instead.

Awful customer service... I had to wait 1 hour to check in... they couldn't find my reservation. No wifi... and when you go to lobby more pages are blocked online. I went to ask about it and they told me to go back tomorrow their internet person left for the day.
The clients are pretty ghetto.... awful experience.

Family

8/10

Excellent

26 Jan 2017

Verified traveler

Nice place

Nice resort. The food is geared towards the local population however the Italian restaurant is excellent

Partner

8/10

Excellent

21 Jan 2017

Bernie

A Slice of Paradise

Secluded beach so no beach vendors. The staff were all friendly and helpful.
Arrived on a Monday and checked out the following Monday. We requested and stayed in one of the quieter rooms facing the tennis courts.
Most of the week they were not at full capacity so no real line ups at the buffet or any of the bars.
Had a couple opportunities to visit the al a carte restaurant up on the hill which has a very lovely ambiance and great food. The buffet was varied and there was a section to cook a fresh breakfast and lunch. One night the entire buffet was moved to the outdoor entertainment area on the other side of the tennis courts which was a nice touch and no small effort.
Friday saw a few tourist buses unload all sorts of nationals most with families, which changed the complexion of the resort and the line ups grew a little longer but a few more staff were there to handle this so not a great inconvenience. It seemed to me that everybody was relaxed and having a good time with the children playing all over the place which we didn't mind but some people may not be able to tolerate. On Saturday afternoon some of the baby turtles started to come out of their nests so as a crowd gathered, mostly children, we were all able to participate in the turtle release. These buses were back on Sunday and all the families piled on which returned the resort to the semi quiet that we had experienced when we first arrived.
All in all a relaxing week which has created some good memories.

6/10

Pleasant

16 Jan 2017

Verified traveler

Noise!

If you enjoy loud music with heavy bass from 9am to 3am in the morning, children screaming in the middle of the night, waiting in line to reserve dinner in a restaurant that serves undrinkable wine, then this is the place for you!
The hotel doesn't seem to care for the majority of guests who don't attend the weddings organized under their balconies on the beach!
Too bad for a wonderful location and beautiful beach and outstanding staff!
The guards are constantly patrolling you for your little blue dog tag and sometimes are overly suspicious.

6/10

Pleasant

19 Nov 2016

Lorrie

Loved the beach

This is a place for Mexican families. If you love Tenacatita beach like we do it's a wonderful place. We paid about $100 a night for an ocean view room with meals and drinks. We will go back but it may not be what many Americans would like.

Partner

2/10

Poor

23 May 2016

Alex

Rooms are terrible

This is a terrible hotel, I did not feel comfortable in my room, they are dirty and un-maintained. Please stay somewhere else.

Also the food is not good.

6/10

Pleasant

10 Feb 2016

Dawn

Blue Bay

Arrived to find they did I not have my reservation, their internet was down so had to sit around in the heat and wait. Once I showed them my on line confirmation they some how found my reservation. A little blip in the road but other then that it was a pleasant get away.

8/10

Excellent

18 Oct 2015

Maria

I love the tranquility of the location.

Family

8/10

Excellent

11 Oct 2015

Josh

Nice Mexican hotel

Very clean and everyone was very nice and helpful. But the hotel is targeting Mexicans, not Americans. The beds are rock hard and most of the staff speaks no English. They are happy to go find a translator, but that is annoying sometimes. The grounds are gorgeous and well kept up. The food is fair except for the specialty restaurants which are very nice.

8/10

Excellent

07 Sep 2015

Verified traveler

Great time by the beach,

Had a great time at L.A locos, the only down fall was after 4 pm till 7pm only bar open was by the pool. The staff was fun and interacted with you. Lots of food and drink , lots of drink.. Oh yhea water flow in shower was slow and bath tub water went down slower, called to get it fix on day two of four but no one came to fix, bummer. Over all great time!!!!!

8/10

Excellent

18 Feb 2015

Deanne

Out of the Way retreat

Food was very good, they have three restaurant experiences plus buffet and grill/bar on the beach.
Beautiful pool and surroundings. Great place if you just want to relax. The beach is sandy but the water is rough (we had fun just standing in the water and waiting for the waves. Not many people on the beach.

As is usual at Mexican resorts the music can be very loud at times. The first night we were kept awake by the music coming from the Disco. If you want it quieter ask for a room facing the tennis court - you still see the ocean. The evening entertainment was well done, especially the \"Wizard of Oz\" night.
It is off the beaten path and quite a distance from any small towns. You can take a taxi though if you want to explore La Manzanilla, Barre de Navidad and Melaque (about 25 km) Beware of the English speaking guy at the desk who offers to take you into town for 25 peso - It turns into $25 U.S. and you are crammed into a taxi with three people in the back seat. For that price two of you can enjoy a taxi all to yourself.

They have internet in the lobby. We will return. I think one week here is plenty.

8/10

Excellent

09 Feb 2015

Ross.

A great relaxing holiday.

Our stay at Los Angeles locos was great. We have been to this hotel many times in the past. If you are looking for a nice, quiet, relaxing time, then this is the place to go. They have one of the best walking beaches that I have ever been to, and there are no peddlers on the beach at all. The meals are good, and the speciality restaurants are great. The entertainment is good, and the staff are very friendly. The only two draw backs as I see it are that it is along drive from the airport ( about 1 hour), and the maid that we had,did not do a very good job at cleaning.

Family

8/10

Excellent

07 Feb 2015

Ariel

Very nice!!!

Very nice!!! It's a good hotel, good atention from all the people. Activities and amenities are very interesting. I'll want to come back soon

Partner

10/10

Exceptional

06 Feb 2015

Verified traveler

we had another beautiful vacation week, we enjoyed our stay at hotel \"Angeles Locos\" very much, on Wednesday, Mexican Fiesta day, the staff had made a \"Mexican Comida\" outdoors, very tasty and lots of atmosphere and love.
We have stayed here many times and every time we feel right at home.
Nicolaas

8/10

Excellent

31 Jan 2015

Verified traveler

Pretty Nice Stay

Upgraded to a suite. Needed a bit of updating, a bit worn around the edges. But received turn down service every night with a flower placed on the bed. The bed was comfortable, after we removed the rubber sheet. There was no hot water, but then again the water wasn't terribly cold. One of the biggest complaints is that the internet was confined to the lobby and just off the lobby. The Mexican Buffet first night was ok, however, one did not walk away hungry. Reserved dinner at the International Restaurant the 2nd night, and would give that meal and service a 4.5 star rating. We did upgrade our wine to a merlot from Argentina. The floor shows were entertaining, and I know the kids work hard at putting on a show. There was exercise class at the pool if you cared to join in and there was bingo around the pool. I would pay a bit more per room just for internet in the room, but all in all it was a pretty nice stay. I expect we'll go again. Most of the front office staff spoke perfect English.

10/10

Exceptional

24 Jan 2015

diana

Great place to stay

We loved the location and the beach, the hotel is very private and has everything included (kayak, horse rides, swamp tour). The inside of the hotel has a very pleasant feeling, nothing fancy but very nice. We were traveling with family and everyone enjoyed ( we end up staying another night). One of the rooms we got was 1st floor ( which is ground, didn't know that) and was dark, a little bit looking like a closet. They switched us to a nice one 2nd floor facing the pool and that one was fancying the pool but also the ocean. The top floor room was very nice partial ocean view. The beds like others said are extremly hard and full size. One can sleep ok but for a couple you may end up sleeping separate. Just for this reason I wish I would've got the king size suite and also those rooms have full size ocean view, big balcony and the mattress seemed very soft (more like what you expect at a nice hotel). We entered one of those rooms to check it. The pool is very large and not crowded. We end up staying most of the time in the ocean, was more fun and warmer. Be prepared to enter in the vacation mode as soon as you arrived as the Internet is very bad

Family

10/10

Exceptional

25 Feb 2014

claudio

Nice hotel right on the beach.

Blue Bay is truly a beautiful hotel with very good service and clean facilities. It's surrounded by natural beauty so you can be in touch with nature. The staff members go above and beyond to make sure you have a beautiful stay and a relaxing vacation. If you book a vacation in this beautiful hotel you won't regret it. Thanks to the staff members for the good service you are providing to the guests who visit your hotel.

Claudio

6/10

Pleasant

12 Jan 2014

Joel

Could be worse!!

This was my second time at this Hotel, prior was 5 years ago, and it seemed, that time did not pass; it Stayed... The hotel, regarding the building is not that bad, it's the rooms, that seemed a little forgotten, with little details, as loose lightbulb sockets, and mold in the showers, as well as the analog TV sets, and the grainy TV image, you even have to pick up the remote control at the front desk, and of course, they don't work, they're old and outdated, with drained batteries, you're supposed to call management to have the control programmed, and guess what?, they never did, after all, who goes to the beach to watch tv right?, well I kind of did... But the worst of all, was the food, buffet meals, were close to awful, and I sincerely don't know why, the sure dropped the ball, regarding food, that is my biggest complaint... Fortunately, the location is truly priceless, it makes up for everything, well no the food, you can't eat landscapes, but still, the beach there is truly wonderful, it is definitely a must have experience, after all I would still recommend this venue, based solely on it's wonderful location, hoping of course that management puts way more effort on the food offered, and in the rooms as well as the outside, since I thought the prior, didn't live up to the expectation created by the latter.

Family

6/10

Pleasant

29 Aug 2012

Plaga

To expensive to be that ordinary

The Buffett food court is to ordinary, the only good and out of ordinary is the arreciffe restaurant, their food is very flavored and good tasted, was it, anything else in regular or less than that. I could not refer this as a \"place that you can not miss out\"

Family

4/10

Poor

01 Jun 2012

Wes

It was ok

Bars only have about 5 drink choices. Food was bland. Beach was ok, not much else around.

10/10

Exceptional

09 Apr 2012

Lesley

Mexico gave us the sun,but BlueBay gave us the fun

if you try to imagine a wonderful destination for a family holiday then read on. We could not have asked for more from all the staff. The entertainment was first class. Childrens needs were all catered for. Food was without doubt the best I have encountered. My husband and I have travelled a lot over the years but the experience of the Bluebay will stay with us for a long time. Fun in the sun is what it was all about. Thank you Bluebay for giving us a great experience. I wonder if anywhere else can match it. Lesley and Lawrence

4/10

Poor

22 Jan 2012

Verified traveler

Blue Bay--not worth the trip

If you live in Guadalajara, maybe. But not anyone else. Food is OK. Our room was MUSTY and MOLDY. Stayed one night and went to Punta Serena next door, which I highly recommend. Nice shows at night. Bed was hard as rock. Staff was attentive but that wasn't going to make my bed softer or my room less stinky.

6/10

Pleasant

08 Jun 2011

Verified traveler

Mmmm

It is big and isolated. Not a very good service for the price. Rooms and installation have to be upgraded soon. Th e price is too high for a 2 stars hotel.

10/10

Exceptional

16 Jan 2011

robert

good bang for the buck

this hotel is a good bang for your buck..... beach is great, nice white sand, the staff are frendly and the food was desent even after several days, there was always something new to eat, the night entertainment was enjoyable for all age groups including the backyardagains show they did was awesome. one thing that was anoying was one person would reserve a whole table for the show and then 3 people would show up and 4 seats would sit empty (hope they fix this problem).

over all experence was good and if i go back to this area again another stay would be a forsure. (i like trying a diffrent part of mexico each time)

happy travels

Family

8/10

Excellent

13 Aug 2010

Anonymous

Hotel has no elevators, bad if

Hotel has no elevators, bad if you have two kids that require a stroller and they put you up on the 4th floor. Staff was a bit loud, vulgar and many times unhelpful. Rooms are old.
Family rooms are not bigger than regular rooms. Dont be fooled into paying more. All rooms have 2 beds and sofa they call a 3rd bed.
Great bars, nightly entertainment, pools, beach, and acitivities.

8/10

Excellent

28 Mar 2010

Anonymous

BlueBay Vacation

It was great. Relaxing, secluded, nice facilities. Definately a Mexican vacation, as more nationales were there then English speaking vacationers, which was just fine.

Family

10/10

Exceptional

02 Mar 2010

Robert

Others had told us the food was

Others had told us the food was not very good at this resort but! we found that untrue and enjoyed all meals and praticulary the meals at the \"Elrecife\" restaurant on the hill.
The hamburgers at the beach restaurant \"Las Dunas\" were not very good.

8/10

Excellent

22 Feb 2010

Anonymous

Facility is showing its age, but

Facility is showing its age, but the beach is excellent.

8/10

Excellent

15 Feb 2010

Anonymous

Reasonable priced -beach very

Reasonable priced -beach very good -tennis -pool good food needs to be hotter -cool to cold at times --ommletts very well done-fruits great -variety ok desserts good -soups good needs to be hot

8/10

Excellent

25 Jan 2010

Leonard

ewverything was great except the

ewverything was great except the flys, you could hardly sit outside the flys were so bad

4/10

Poor

29 Jul 2026

ESTRELLA BERENICE

Los baños no los lavan solo tienden la cama, las áreas comunes tenían cucarachas y los cuartos no cuentan con aire acondicionado, solo funciona 1 restaurante ya no hay cena de gala o de especialidades.
Los alimentos son muy ricos pero comunes nada de mariscos

8/10

Excellent

22 Jul 2026

ALBERTO EDUARDO

Me agrada el lugar . El personal del hotel muy amable y atento . El lugar limpio . Solo detalles que creo que pudieran mejorar como es temporada de calor y el clima es cada ves más intenso tal ves pudieran ya cambiar sus enfriadores por aire acondicionado o dejarlos y poner ventiladores en la habitación eso ayudaría a refrescar la habitación y la haría más agradable para descansar al dormir por las noches Gracias

2/10

Poor

29 Jun 2026

Mayra Gabriela

No se los recomiendo... la plataforma dice que tienen aire acondicionado y ninguna habitación le sirve.. por las noches no se puede descansar de tanta calor y no son buenos ni para prestarte un ventilador. la comida es muy mala.

Family_with_children

10/10

Exceptional

09 Jun 2026

Luis Alberto

Todo muy bonito salvo lo siguiente:
La habitación (y otras que preguntamos a otros huéspedes) no tenía aire acondicionado, sino una especie de enfriador, que lo apagaban a cierta hora, y no permitía un descanso reparador.
Puerta de baño que se atora, y que se oye la puerta del vecino golpearse por lo mismo, despertándolo a uno.
Eso de vista parcial al mar es muy subjetivo, cuando hay una palma frente a tu habitación y se ve un 5% del mar, y paqué 20% más por una habitación así.

Family_with_children

6/10

Pleasant

29 May 2026

Monserrat

Antes era un excelente hotel, ahora deja mucho que desear. Apesar que la mayoría de sus empleados son muy amables y tratan de sacar el trabajo con lo que tienen. El cuarto que nos tocó lleno de hongo la bañera y el clima no funcionaba, ya no cuentan con la mayoría de servicios y bebidas que antes tenían.

Family

2/10

Poor

15 May 2026

Montserrat

No volvería a ir, si hubiera leído bien y a fondo las opiniones antes no hubiera reservado desde un inicio ahí. Vengo desde Querétaro y nos hicimos 10 horas el costo fue elevado para que no recibiera lo que pague, me estafaron dice que ahí aire acondicionado en la habitación y no es verdad, por falta de Mtto unos días ahí y un rato y no es acondicionado solo es para refrescar la habitación no hacerla fría, el baño está super pequeño con mucha falta de Mtto, vidrio manchado, el portapapel oxidado, tubería apunto de romperse, puertas super viejas y carcomidas, se atoran , infraestructura pésima, falta de pintura, goteras, huele feo.
El agua es salada, no hay leche, el internet está cautivo. Horrible jamás jamás volvería. Ir

Family_with_children

10/10

Exceptional

12 May 2026

Néstor

Excelente trato

Family_with_children

4/10

Poor

05 May 2026

SANDY

Solo puedo decir que se muestra algo que no se ofrece completamente, deja mucho que desear las instalaciones y la comida, ya conocí pero no volvería

Family_with_children

4/10

Poor

20 Apr 2026

MARIA ISABEL

PUERTA DEL BAÑO SIN PODER CERRAR - HABITACION 4TO PISO (418) SIN BARANDAL EN LA TERRAZA SIENDO UN RIESGO - UN HOTEL DE PLAYA TODO INCLUIDO EN DONDE NO SIRVE NADA DE MARISCOS EN LOS RESTAURANTES - LOS ALIMENTOS SIN TANTA VARIEDAD ES COMO HOSPEDARSE EN UN RESTAURANTE VIPS - ESTUVIMOS 5 DIAS Y DIARIAMENTE EN EL RESTAURANTE DE LA PLAYA SOLAMENTE OFRECEN HAMBUERGUESA O HOTDOG - ANUNCIAN RESTAURANTES DE RESERVACION PERO SIN INFORMAR QUE NO PERMITAN ACCESO A MENORES ASI QUE POR LA ESTANCIA NO PUDIMOS PROBAR NINGUN RESTAURANTE FUERA DEL COTIDIANO - NO OFRECEN SERVICIO DE NIÑERA PARA PAREJAS QUE QUIERAN DISFRUTAR DE LOS RESTAURANTES DE NOCHE - AUN SIENDO TODO INCLUIDO EXISTEN BOTES EN TODAS LAS MOSTRADORES Y BARRAS PARA EXIGIR PROPINAS PARA BUEN SERVICIO - PERSONAL DE LIMPIEZA FUERON LOS MAS ATENTOS

Friends_and_family Family

8/10

Excellent

14 Apr 2026

Maria Esperanza

Mi habitación . Solo un poco olor a denaje en el baño. Aire excelente. En las habitaciones de mis familiares el aire no funcionó bien les proporcionaron un ventilador. El clima no muy caluroso en abril.....la comida riquísima. En especial el bufete mexicano. Espectáculo excelente. Playa y alberca súper limpia excelente. El personal más amable que en cualquier otro hotel de México que he visitado. Por baja concurrencia no hubo restaurante a la carta de especialidades... .....el viajeel autopista Colima mnazanillo en reparación....algo tardado

Friends_and_family Family

6/10

Pleasant

05 Apr 2026

Luis

El personal es súper amable, pero le falta muchisisimo mantenimiento a la propiedad. El agua está salada es casi como bañarte en el mar.

10/10

Exceptional

18 Mar 2026

Ileana

Baño goteaba y puerta al balckn no cerraba bien

8/10

Excellent

17 Mar 2026

Jordi Javier

un poco descuidadas las instalaciones, personal muy atento y amable.

Family_with_children

2/10

Poor

14 Feb 2026

Alejandra

Muy descuidado todas la instalaciones

Leisure Family

10/10

Exceptional

14 Jan 2026

adrian

Lo unico es mejorar la limpieza en las recámaras, ya que habia cabellos y pelos en la cama y los baños

Leisure Family

6/10

Pleasant

12 Jan 2026

Gabriela

La limpieza los colchones estan muy sucios también los colchones de lis camastros muy sucios el personal nuy amable

Leisure Family

6/10

Pleasant

11 Jan 2026

Luis Fernando Perez

La atención del personal es de lo mejor. Las instalaciones son viejas y vaya que les hace falta mucho mantenimiento. El aire acondicionado podría ser mejor pero el agua de las habitaciones tiene algo extraño, yo llevaba mis propios jabones y paracíqn no hacer efecto, ni espuma hacían además de que tenía un sabor extraño (lo noté al lavarme los dientes)

6/10

Pleasant

31 Oct 2025

norma

Las habitaciones viejas les falta mantenimiento

Leisure Partner

8/10

Excellent

07 Sep 2025

MARCELA

La atención del personal excelente igual que la comida. Lo que no me gusto es que les falta mantenimiento a las habitaciones. El aire acondicionado no sirve, la puerta del baño hinchada, se les olvidó dejar papel higienico, toallas y no habia television en el cuarto.

Leisure Partner

8/10

Excellent

07 Sep 2025

Donaldo

El hotel es bonito, la comida es buena en especial para quien gusta de comer mariscos, las bebidas son buenas, sin embargo no hay tanta calidad en sus licores o vinos.

Repito el hotel es bonito y confortable pero si se alcanza a ver ya el paso de sus años hasta en sus cobijas de cama y en la infraestructura de las instalaciones, ojalá y poco a poco puedan ir remodelando, si es recomendable y si volveríamos.

Leisure Family_with_children

10/10

Exceptional

26 Aug 2025

Fernando Ladislao

Nos encantó todo muy bien.

Leisure Family

8/10

Excellent

12 Aug 2025

Alfredo

.

Leisure Family_with_children

10/10

Exceptional

07 Aug 2025

Jorge

Todo muy bien lo único es el aire acondicionados es un poco malo

Leisure Family

2/10

Poor

01 Aug 2025

JORGE LUIS

Cada vez esta peor su infraestructura, sin aire acondicionado, deterioro total mañ servicio para el costo

Leisure Family

6/10

Pleasant

30 Jul 2025

Verified traveler

Sería importante ver

Friends_and_family Family

2/10

Poor

02 Jun 2025

José

La atención cuando yege fue mala porqe no me respetaron los huéspedes Qe íbamos nos tuvieron Qe cobrar de más y no pudimos comunicarnos co ustedes para aclarar porqe no tenia señal grasias

4/10

Poor

22 May 2025

ALEJANDRO

Nos ofrecieron una mejor habitación y no le servía el aire, nos dijeron que todos los di rellenaban el frigobar, no sucedió….. nos dejaban la habitación sucia, muy mala experiencia la verdad, abren los bares después de las 11hrs y uno lo cierran a las 4 y el otro a las 6, la alberca también la cierran a las 6 de la tarde, no es un lugar que pueda recomendar. Lo único que vale la pena son todas las atenciones de los meseros/as. Muy amables todos y serviciales

Leisure Family

10/10

Exceptional

01 May 2025

regis

Excelente estancia, buena comida, personal muy amable y servicial en todas las areas, un reconocimiento especial para todo el personal de actividades con actitud excepcional, especialmente el jefe de actividades. Hicieron de este viaje una experiencia unica y recuerdos inolvidables. Tambien un reconocimiento a todo el staff del buffet.

Leisure Family_with_children

8/10

Excellent

29 Apr 2025

Verified traveler

En esta estancia nos parecio un lugar muy agradable y limpio personal muy amable solo agregaría que en el menú incluyeran alimentos más ligeros no fritos. Aclaro lo ofrecido estuvo delicioso

Friends_and_family Family

8/10

Excellent

21 Apr 2025

Sergio

Muy agradable la estancia recomendable para descansar y relajarse.

Leisure Partner

6/10

Pleasant

20 Apr 2025

Hernán

Es buen lugar solo que falta remodelación en varias instalaciones.

Leisure Partner

10/10

Exceptional

20 Mar 2025

CARLOS

Genial Fin de Semana.

Todo Muy Bien, la remodelación de las instalaciones quedó muy bien. Todo muy limpio y agradable, la atención del personal excelente. El único detalle es la conexión al internet, que era muy intermitente pero se solucionaba. Lo mejor, la comida, deliciosa y variada.

Partner

6/10

Pleasant

18 Mar 2025

Marco Antonio

Bueno

8/10

Excellent

16 Mar 2025

JAVIER

Trato personal muy eficiente y amable.
Habitación limpia, baño con problema de goteras

Leisure Family

2/10

Poor

01 Mar 2025

María de los Ángeles

Pésimo servicio no hay paramédicos y tuvimos un accidente terrible

Leisure Family

6/10

Pleasant

22 Feb 2025

Paulina

Comida buena, personal muy amable. Pésimos Cuartos

Comida y amabilidad del
Personal excelente.

Habitaciones en mal estado y los baños con fugas y huelen mal. El agua de la ducha y lavabo sabe a sal. Horrrible.

Friends_and_family Family

8/10

Excellent

14 Feb 2025

Carlos

Regadera no llego el agua caliente y un día malos olores proveniente del drenaje, arreglen esos detalles, por todo lo demás estuvo muy bien quiero volver

Partner

10/10

Exceptional

05 Feb 2025

Roberto Arturo

Playa hermosa

Leisure Family

10/10

Exceptional

02 Feb 2025

Jesus

Excelente lugar para descansar tranquilamente

Leisure Family_with_children

4/10

Poor

24 Jan 2025

Luz

Cuartos sucios, baños terribles, apestaban demás Dios, el cual apestaba el cuarto. La agua súper salada para bañar y lavar dientes, internet súper malo. Lo único bueno que puedo decir, es que el personal de restaurant y área de albercas son muy eficientes. Los de lobby no.

10/10

Exceptional

15 Jan 2025

Ricardo

Me gusto mucho la propiedad y que no tenga acceso alguien de afuera

Leisure Family_with_children

8/10

Excellent

28 Dec 2024

Verified traveler

Experencia vacacional

Nuestra estancia fue corta ,el personal amable a excepción de algunas personas sobre todo en el comedor no te traían cubiertos se los solicitabas y te contestaban de mala gana diciendo yo se los llevó y no los llevaban tenías que estar insistiendo hasta que se dignaba a dartelos ojo (en una ocasion) tal ves no está acostumbrada o no le gusta trabajar bajo presión y eso que cuando llegamos a desayunar ya se veía más solo pero ella no había limpiado las mesas en fin son experiencias que no nos gustaría vivir porque como huéspedes no tenemos la culpa de su situación el resto en general muy bien está ves la recepción fue diferente mejoro mucho sobretodo respetaron lo que pagamos en hoteles.com

Friends_and_family Family

8/10

Excellent

06 Sep 2024

Absalon Sanchez

hace falta más personal de animaciones que organice juegos y show en el área de alberca para amenizar el rato

Leisure Family

2/10

Poor

19 Aug 2024

Verified traveler

TERRIBLE

TERRIBLE

Friends_and_family Family

4/10

Poor

03 Jul 2024

Juan Salvador

No entregan habitacion a la hora prevista, la habitacion no tiene toallas de baño, hay que pedirlas en el front desk cada dia pues al haver el aseo del cuarto se las llevan, no hay suficientes toallas de alberca. Hay una ceguera de taller terrible, en el cuarto la regadera goteba y habia un foco fundido pero el personal lo ve como normal y las chicas del front desk (turno matutino) solo explican porque no pueden ayudar a resolver los problemas mencionados. Y ademas el wifi de la habitacion es como el de un ciber cafe, despues de un rato el codigo ya no funcion y hay que pedir un nue o codigo (4 codigos en 5 dias).

Leisure Family