Name: Swiss-Belhotel Tarakan
Address: JL.Mulawarman No.15, 15, Tarakan, 77111, ID

Swiss-Belhotel Tarakan

Tarakan · Indonesia

JL.Mulawarman No.15, 15View location

20 reviews shown

6/10

Pleasant

24 Mar 2025

Christopher

The water heater was not good, a warm to cold shower was available, but a hot shower was not.

Also, we got one small towel, and were asked about were the second towel was. That was new to us.

The staff was excellent and attentive.

The breakfast buffet was okay, and you can ask for eggs to be prepared as you like.

The noise was not the fault of the hotel, it is on the main road and has old windows.

Leisure Family_with_children

10/10

Exceptional

26 Aug 2024

Elizabeth

This hotel was exceptional, a little dated however blending to its surrounds and with a beautiful pool it was the place to be and cool off. The room was large and had everything we could possibly image. Service was excellent.

Leisure Family_with_children

6/10

Pleasant

29 Dec 2019

William

The hotel was fine for the area and OK for my one night BUT they shuttle to the airport started way too late, that to me was unheard of and if you wanted it earlier you had to pay a high price.

Self

6/10

Pleasant

20 Aug 2018

Vincent

Nice hotel

The stay at the hotel was great, and the staffs were friendly and helpfull. The only downside was, booked 3 non smoking rooms (twin beds) months in advance, but was told only 1 twin rooms was available at check in. finally managed to get a twin room at the smoking level, which was less then ideal..

8/10

Excellent

09 Jun 2018

Kristen

First trip to Tarakan

Clean and comfortable rooms.

Friends

4/10

Poor

06 Jun 2018

Suzanne

Disappointed

We had been looking forward to our stay and upon arrival wanting a cold beer and glass of wine only to be told no alcohol due to Ramadan. We are teachers in Malaysia and teach mostly Muslim pupils so aware of Ramadan. We purposely booked a European brand hotel to enjoy the services and on the website it shows a bar menu as well as spa services. So firstly to find outno alcohol and then that there would be no spa services either was disappointing as nothing stated this on the website or in emails.

Partner

8/10

Excellent

28 Apr 2017

Verified traveler

Business Hotel with affordable price

the hotel location is good but it is a bit difficult to get local food

6/10

Pleasant

18 Jan 2015

Verified traveler

Overpriced

Understafffed, but friendly.

6/10

Pleasant

11 Aug 2014

Mark

Great Hotel in Tarakan

The hotel provides the best breakfast among others in Tarakan. But, the room rates are a bit over priced for Tarakan area. The reception / front office is short of people working. (Only one person.) Got to wait for a while for your turn to check in or any inquiry about the room's complaint.

8/10

Excellent

16 Jun 2014

Verified traveler

Nice Hotel

Swiss-Belhotel Tarakan was a nice hotel, worth the price, clean and nice room compare with other hotel with same price, this hotel really offer 3-star services.

6/10

Pleasant

01 May 2013

World Traveller

Faded Glory

Overpriced and underserved -- This may have once been a nice hotel, but these days it is merely coasting along on the fact that it is the only hotel of its' class in Tarakan. During my stay the WiFi did not work anywhere in the hotel except the lobby and the staff repeatedly made up different stories about the reason why or when it would be fixed. Carpets worn and stained, walls scuffed, tiles chipped, bathrooms mildewy, drapes faded and the entire hotel smelled of stale cigarette smoke. To add insult to injury, they charged an outrageous rate for a 1km ride to the ferry terminal -- more than 5x what a taxi would have cost. I would highly recommend saving your money and getting a budget hotel when you are staying in the area for less than a quarter of the price.

8/10

Excellent

02 Dec 2011

martini

location,location,location

Very nice sorrounding view hotel and will recommend to my colleagues in every travel to tarakan. Location of hotel is one of the most important to value and this hotel located at best place in tarakan. I will frequently visiting some places in kalimantan and tarakan will be one of my destination. Swissbell hotel has hospitality that needed for traveller who faraway for office or home. Completeness and facilities also hospitality of staffs made me comfortable.

10/10

Exceptional

19 Nov 2011

Jeremy

Finest otel in town

Swiss bel hotel located in very strategic area in tarakan, near central city and nice beach. This hotel provides everything that i need in business trips. Hospitality of swiss bel hotel never been questioned, i love to stay there

10/10

Exceptional

20 Mar 2011

Megan

Excellent hotel

This hotel was a dream come true! Not only were the staff exceedingly helpful and friendly, but they seemed genuinely happy to see you each time you pass through the lobby.

The rooms were fantastic, the elevator was fast, everything was immaculately clean and desirible. The breakfast banquet was more than sufficient.

A hotel that i was sad to leave, definitely.

6/10

Pleasant

25 Jan 2011

Verified traveler

For Tarakan it's Pretty Good

Although this is a business hotel we stayed here after spending 1 week in Borneo without a hot shower. Let me just say- at that point this place was luxurious.

The restaurant is good and the buffet breakfast is very nice. The neighborhood is pretty standard for Indonesia but the staff could be more helpful. Most of the staff behind the front desk would evade our questions. It could possibly have been the language barrier or just not knowing the answer but they would just walk away and not return. It was . . . weird.

If you are in Tarakan, this is a nice respite.

6/10

Pleasant

20 May 2026

Andrea

Durchschnittliches Hotel, ein bisschen in die Jahre gekommen.

6/10

Pleasant

30 Jul 2018

mag

bon emplacement

Proche aéroport commerces restaurants
État propre

4/10

Poor

15 Apr 2018

Hajime

お勧めしません！

ホテルの設備等が古くメンテナンスが行き届いていなかった。
ベットもマットレスが古く、スプリングが既にまともに動いておらず凹凸があり非常に不快な寝心地であった。部屋も暗い雰囲気で、3泊が限度であった。
値段的には、ジャカルタの4スター並みの値段であった。
次回出張時は、別のホテルに泊まる予定。

8/10

Excellent

07 Aug 2017

Verified traveler

Very good location & infrastructure. Nice hotel rooms. Friendly staff, but unfortunatly little english spoken.
Restaurant can be very loud if they have a singer/band.

10/10

Exceptional

19 Jun 2016

PURWADI

Kepastian check in hotel

Pemesanan hotel melalui online memberikan kepastian akan keberhasilan check in sesuai dengan keinginan kita.