Name: Fitzroy Island Resort
Address: Fitzroy Island, Cairns, 4870, AU

4/10

Poor

03 Aug 2026

Nelson

Room was okay,nothing to really write about, view was of another building, even though when advertising the room on a special discount it didn't mention that it had no view and photos were of the resort pool view and ocean view, the fact that it only told you about the \"No view was on the receipt after you had paid in very small writing.
So kind of false advertising .
Staff only give you minimal opinions when requested and seem a bit careless.
Also be aware that if the weather is no perfect, too windy about 30kmph you can't go on the kayaks. Hiking around the trails can be done in one day and be aware that you can't hike to the Fitzroy reef or the smaller beach on the eastern side of the island. Not many activities for pleasure and be aware that food is way over priced, bring as much food as possible if you're staying for more than 2 nights.
Personally I would not be heading back there ever again.
Beautiful scenery and thats about it.

10/10

Exceptional

03 Aug 2026

marion

Beautiful place, the food was not that expensive and they even have a small store in case you need to buy something. There are a place to rent snorkeling gear which it’s totally worth it cause the corals and the fish at the beach are amazing, you can even swim with turtles

6/10

Pleasant

01 Aug 2026

Bonnie

Fitzroy resort has been around for a long time and it is showing. The island is stunning and the staff are lovely, but there is wear and tear that has not been fixed for years. The pool has damaged tiles I've seen since before Covid, and a lot of the furniture is stained. Our island suite had a great view, but the sofa bed was stained and smelly when we pulled it out to stretch and relax to watch TV. I have previously had great food at Zephyr, but the lunch on Friday had pork so tough it was inedible, and prawns ruined by overcooking. I became suddenly ill that evening as well, which felt like food poisoning, but not confirmed. Breakfast was OK. All in all the whole experience is about the gorgeous views, but for what the resort charges I think customers deserve better.

10/10

Exceptional

28 Jul 2026

Andrew

Lovely accomodation surrounded by beautiful nature. Fantastic snorkelling, wildlife and nature walks. While food options (2 venues) were limited, the range of food offering was good!

4/10

Poor

28 Jul 2026

Aaron

The room was distinctly mouldy, smelling like old wet timber. Ceiling fans have not been cleaned for a long time, swim up pool bar and another part of the property upstairs were under repair. Wifi not reliable.

10/10

Exceptional

25 Jul 2026

Angela

We loved our four days at the Fitzroy Island resort . It’s clean and semi modern enough to feel a little pampered but relaxed enough to walk around in bathers and wetsuits with snorkels on top of your head .
We went in July and the pool was too cold to use unfortunately, as it looked great . We snorkelled two or three hours a day and saw Turtles, reef fish , a Lion fish , Nemo , Stingrays . Reef sharks , even a bait ball !
Differently relaxing and easy . The walk up to the summit was a great achievement at least 1000 steep rock steps up, and I mean straight up from the resort , much longer and harder than expected. Rather good burn on the thighs .
Differently Fitzroy is a great place to stay , easy of the beach snorkeling , and the Foxy Cafe had reasonably priced food , I recommend the Calamari, very good !!

10/10

Exceptional

23 Jul 2026

Lisa

Loved the staff!!! They went above and beyond to make the stay enjoyable!! Especially the dive staff.

6/10

Pleasant

21 Jul 2026

Larissa

The resort was okay. There was a weird smell when you had a shower and inside the room, didn’t help that there wasn’t a fan inside the bathroom. Shower pressure was not great and bathroom and room was very small especially for two people staying with big suitcases. Overall the room was fine to stay in.

Partner

2/10

Poor

20 Jul 2026

Jiana

Poor breakfast options, not many welcoming staff, dated hotel and rooms with leaking shower, no cleaning service, no clean towels provided, empty shop, expensive to hire everything, dirty and rocky beach

Friends_and_family Family

6/10

Pleasant

19 Jul 2026

Alissa

The hotel is in a fantastic location and has a lot of potential, but it needs significant investment and attention before we would return.

The rooms are a good size, but the facilities are very limited, with many empty or underused spaces and it felt soulless because of that. The pool table my children hoped to use was broken, and there was little else for them to do after it got dark.

Food was also a major issue. The main restaurant was expensive and disappointing, while the casual option was mostly pub food, which we did not want to eat every day for a week. Although the rooms had kitchens, this was not clearly advertised for communicated, and the general store stocked little beyond ice creams, chips and sweets. We ended up taking the boat to Cairns to buy groceries, which was inconvenient and could have been avoided with better information beforehand.

The staff were friendly, but there seemed to be very few of them, and the hotel appeared to rely heavily on temporary backpacker staff. As a result, it did not feel like a professionally managed hospitality operation. It could be a wonderful place, but at the moment it falls well short of its potential.

Family_with_children

4/10

Poor

16 Jul 2026

Lyndal

Room was poorly stocked no milk in room on arrival and unable to get milk for tea and coffee until morning staff arrived after 9 am. Very basic tea and coffee. Evening and day staff very helpful but as there wasn’t a phone in room you had to go to reception for everything. Didn’t bother with breakfast. National parks were very good. Will just do a day trip next time unless with family.

10/10

Exceptional

13 Jul 2026

Gayle

Wow great island and resort, wish we had stayed more than one night

Friends_and_family Family

8/10

Excellent

13 Jul 2026

Alison

Absolutely beautiful location. Staff were friendly and helpful, but there were hardly any around (maybe because it was low season). Check in took far too long, predictable as every time a boat arrives it overwhelmed the 1-2 staff max on the desk. The resort looks a bit cyclone battered - many rusted fixtures and some exterior repairs needed

Family_with_children

10/10

Exceptional

12 Jul 2026

Tahlia

The decorative pillows need to be washed, as do the white bedding sheets, i found a couple stains in mine, but other than that, the staff were friendly and we had a really great stay, we definetly wanna come back again sometime this year.

Friends

6/10

Pleasant

10 Jul 2026

Adele

The property is very dated and could do with some repairs. We were supposed to have a dryer but it had been pulled off the wall at same stage, one of the drawers in the kitchen was missing a handle, the furniture was very dated, only one bedside table in the bedroom and it had terrible stains and damage and the bathroom really needed a proper deep clean - hust because it has stone tiles doesnt mean they dont need scrubbing. Such a shame as the rooms themselves (if you spring close to $500 for a bay view room as we did) were very large and with a beautiful view of the bay. On a side note, it says you cannot bring alcohol onto the island and can purchase from the bottle shop, there isn't a bottle shop, you can purchase from the bar but you pay the same prices as though you'd dined in. As long as you're discreet, there wouldn't be any issue with bringing a couple of six packs or bottles of wine. We also wish we'd brought some of our own food as we did have an oven, hot plates and full sized fridge.

Partner

8/10

Excellent

06 Jul 2026

Jessica

Make sure to request a room on top floor as floors are wooden and extremely noisy from the people above. Sounded like a family of elephants stomping around and moving furniture all evening it was super annoying. Foxys was nice for casual meals, restaurant was expensive. Great view from room so close to the shore. No frypan in kitchen

8/10

Excellent

06 Jul 2026

Lucy

Comfy beds, room clean, staff friendly, but there was no exhaust fan in a place with over 90% humidity and where people are doing water activities all day. Nothing dried including the floors!

10/10

Exceptional

04 Jul 2026

Cynthia Marie

Room was way better that expected. Staff are very helpful. Beach view was great.

Family_with_children

10/10

Exceptional

04 Jul 2026

Sophie

We had the best time here. It is an absolutely stunning island and our accommodation was just beautiful, looking right onto the beach. They are incredibly helpful and lovely staff. We were there for three nights and could have stayed a whole lot more. Swimming with a turtle was something I will remember forever. Highly recommended.

Family_with_children

2/10

Poor

03 Jul 2026

Geraldene

A mix of faulty towers and white lotus. Felt so bad my family dream trip was at this place that needs a mighty renovation. Little bugs were breeding in the top and the room was smelly. The replacement room was worse. Weird vibes everywhere.

Family_with_children

10/10

Exceptional

01 Jul 2026

Scott

Room was clean, welcome bay suite had very good view, the Irish girl at the dive shop is very friendly and gave us lots of information and took us to snorkel tour, although the condition was not ideal she tried hard to find nice coral for us, and the condition is not in anyone’s control. Staff at the bar are very friendly.

Partner

8/10

Excellent

01 Jul 2026

Sharlene

Beautiful place and great snorkelling in the area. Food costs do add up quickly with the limited options on the island so make sure to hit the grocery store before the ferry ride to get some basics. We had a very noisy room unfortunately - ground floor where we could hear people walking above us constantly. We asked about it and whilst lovely people, the staff couldn't do anything to fix the situation. Foxy's is solid and good atmosphere. Nice walks in the area.

Friends_and_family Family

10/10

Exceptional

27 Jun 2026

Hilma

.

6/10

Pleasant

25 Jun 2026

Scott

Tired resort, coral beaches with some sand, not really what the promos suggest. Zephyrs restaurant was the highlight.

Family

8/10

Excellent

24 Jun 2026

Sara

National park, Great Barrier Reef, beach.

Family_with_children

6/10

Pleasant

23 Jun 2026

Ruth

- Lovely helpful staff.
- The view from the front rooms are lovely and really is a hop skip and jump into the water!
- The pool is nice.
However
- There is really annoying music where every you go - if that is not for you - bring your noice cancelling headphones!
- The rooms need a \"deep clean\" surfaces are probably wiped nothing is scrubbed clean or has not been in a long time. I travelled with someone who booked a room with no view and its smelled really bad. Staff obliged and let her swap rooms and the second room was no better.

-For people where mobility is an issue, you need to know that the beach is mostly coral and less soft sand - its hard to walk on in places - the walks to Nudey beach and the Secret Garden are steep and you will need to navigate rocks to progress - Just an observation - This is not a ideal location for the several people I saw in wheel chairs and walking sticks.

Family_with_children

4/10

Poor

23 Jun 2026

Melanie

The resort was run down and in need of some major maintenance. The rooms were musty and mouldy, we found mould on the walls, curtains & couch. The bathroom was in need of a good clean as the grout was peeling, mouldy & filthy. The bi-fold doors to the balcony had old wasp nests in the runners along with years of dirt & sand.
The water pressure in the shower was slightly above a trickle.
We had to ask for our room to be serviced (was advised this happened every 3 days but it didn't).
The activities were very limited, there was a tour desk that remained non-attended the whole week we were there.
And.....The General Store..... mainly consisted of, crisps, fizzy drinks, muffins, the occasional pie and sandwiches.
If you are staying longer than a night, take your own food as there is nothing there for purchase to support self contained meal making.
The restaurant and bar are so highly overpriced, we considered it daylight robbery. The food at Foxy's was delicious but limited, dinner at Zephyr's was also great but the hot breakfast was always cold and again overpriced at $40pp on a Sunday.
The walks and snorkelling were amazing and the chicks that took us on a snorkelling tour were the best of all the staff by far.
We made our own fun by hiking & snorkelling (took our own dive gear).
This is not really a resort, no room service, no mini bar, no real room service.
This place has real potential. We found out that it is for sale, maybe the owners just don't care about the upkeep?

Partner

2/10

Poor

23 Jun 2026

Lyden

I hate writing negative reviews but The property is in serious need of a full remodel; everything is dirty and or broken the pullout bed is the worst kind weve experienced and our toddler wasn't even able to utilise it and even structural supports show severe signs of degradation along the walkway. The snorkelling and walks are great but yourself a favour and do a day trip and stay in Cairns.

Family_with_children

6/10

Pleasant

18 Jun 2026

Murillo

6/10

Staff was very nice.

We stayed at the Beach Cabin and it was quite spacious.

Unfortunately, our room was not cleaned on any day during our stay.

We also experienced an issue with the bathroom drainage. During showers, the water would overflow from the shower area and flood the bathroom floor, which was quite inconvenient.
The wall close to the sink (below the mirror) was not clean - full of toothpast spills on it.

The resort offers a breakfast buffet; however, the selection of food was very limited. My wife does not drink coffee, and there was not even a hot chocolate option available. We were informed that the machine was out of order.

The resort's restaurant serves dinner only. We found the food to be quite expensive considering the quality, and the menu offered very few choices.

In fact, there are only two restaurants on the entire island: the resort's restaurant and another one nearby. Both have limited menu options. The second restaurant serves lunch, but with only four or five main dishes available , which was also disappointing.

Overall, we felt that the lack of dining options and the limited food selection significantly affected our experience.

We found the price paid does not match with the quality of the service, unfortunately.

Partner

6/10

Pleasant

18 Jun 2026

Bernadette

Island was great . Staff were excellent . Our beachfront cabin had a problem with a shower door that was so badly hung that it was a squeeze to get into and out of. We reported the issue but nothing could be done for our stay ….the solution being to dismantle and renovate the shower . Staff said they would remove the cabin from letting until the shower was fixed .

Partner

10/10

Exceptional

17 Jun 2026

David

This is the second year in a row my wife and I have been to Fitzroy Island for a winter getaway.
We loved it last year and again this.
The island is very relaxed, great snorkelling, Foxy’s bar great for food and drinks and the staff are ever so friendly.
Well done Fitzroy we’ll see you again next year!!

Friends

8/10

Excellent

14 Jun 2026

Cathryn

Relaxing stay with good snorkeling and swimming. Island suite was great with kitchen and balcony.

Self

6/10

Pleasant

14 Jun 2026

Craig

Beautiful beach and national parks the weather wasn’t great so we did enjoy activities

Partner

2/10

Poor

14 Jun 2026

Janet

Our room was nextdoor to a very noisy party room. The occupants were drinking, playing loud music and making noise. Guests were arriving from other rooms. At 11 pm, we notified the front desk of the noise, which had begun around 9:30 pm. The front desk asked the guests in the noisy room to observe the hotel's noise policy and then left. The noise continued and at midnight we again notified the front desk, also asking for a change to another room. The front desk said that he could not give us another room because all other rooms were dirty. He asked the noisy room to be quiet. They responded by turning off the music, but otherwise continuing with their party and noise. Around 1 am, they finished. We do not believe the hotel staff handled this situation appropriately. If they were unwilling or able to quiet the room's occupants, they should have moved us to another room. They had ample time to clean another room.

Partner

10/10

Exceptional

14 Jun 2026

Mark

Very clean. Friendly staff

Friends_and_family Family

10/10

Exceptional

13 Jun 2026

Kristiana

I loved the slow pace of the island. No cars, noise. Paradise.

Family_with_children

8/10

Excellent

10 Jun 2026

Penny

Staff were incredible as always :)
Resort is run down. Fridge was rusty & very loud. But I know what I’m getting & still love it!

Friends

10/10

Exceptional

08 Jun 2026

Paul

.

10/10

Exceptional

02 Jun 2026

Janet

Room was very clean, lovely bathroom, excellent choices for breakfast. Ease of access throughout the property.

Self

10/10

Exceptional

01 Jun 2026

Gregory

Stayed for 4 nights in late May. Weather was great, warm, sunny. Views and hikes lovely. Walk 50 ft from our room to amazing snorkelling. On average saw 10-12 sea turtles per swim, plus rays reef sharks and loads of fish. Had economy suite which was fully equipped. Staff were great, food was affordable and nice. Short hike to nudey beach to break up the day. Highly recommend do your first snorkel at 8:30 before tour boat arrives from Cairn. Honestly snorkelling was never crowded. Highly recommend and would come back.

Partner

10/10

Exceptional

31 May 2026

Ryan

Amazing location and very good rooms. The restaurant was underwhelming and the staff were brusque, but the cafe around the corner is very friendly.

Family_with_children

2/10

Poor

24 May 2026

Kamran

Horrible place to stay. Meldew and mold smell thorough out the rooms. Also staff was not willing to help us out. The hotel elected to no clean the bathroom properly and after being told to do so, they still did not clean it properly. Dated hotel with high cost, better off staying else where and doing a day trip to Fitzroy.

Friends_and_family Family

8/10

Excellent

16 May 2026

Toby

Situated on an amazing island and in a beautiful national park; but resort looks a bit tired and in need of a good clean and spruce up. Beach cabin room was lovely right on the beach but no bedside lamps or low lighting. Main restaurant food was good but pricey; Foxy’s bar / casual eatery was great with awesome views - our fave spot. Overall a good experience in an amazing natural environment but could have been better with some small improvements.

Partner

6/10

Pleasant

09 May 2026

Joe

We travelled as a family of four for a three-night stay and stayed in a two-bedroom suite. The rooms were not adjoining, but shared a private entrance, which worked well for us.

The kitchenette was well equipped, with an oven, ceramic cooktop, toaster, large fridge/freezer and microwave, which was really useful.

The island itself is absolutely stunning. The snorkelling was a highlight, with turtles, reef sharks and beautiful reef easily accessible. The summit hike was also amazing, although I’d only recommend it for children aged 8+ with good fitness levels.

Unfortunately, the resort experience did not match the premium price. Rooms are only cleaned every three days, towels were not replaced, and we had to empty our own bins. Staff availability was limited, and when we requested extra items, it often felt like we were inconveniencing them.

We did not eat in the main restaurant, but had dinner at Foxy’s Cafe. The food was hit and miss, and the customer service was disappointing. Staff were quick to explain what guests could not do, but rarely offered helpful solutions or much empathy.

Overall, I would return for a day trip, but would not stay again. The island is beautiful and well worth visiting, but the resort charges premium prices without delivering a premium resort experience.

Family_with_children

8/10

Excellent

29 Apr 2026

Scott

We were impressed with the location and the access to the beaches and trails. The staff were very friendly and helpful. The room was clean and had enough space for the two of us.

Friends

8/10

Excellent

28 Apr 2026

Nabil

Na

8/10

Excellent

19 Apr 2026

mikako

Deal price was good, Please give local good price for staying.

8/10

Excellent

17 Apr 2026

brady

Good

Friends

10/10

Exceptional

16 Mar 2026

Seyran

We loved the resort and had very good time staying on the Island.

Family

2/10

Poor

10 Mar 2026

Kirsty

Disgusting conditions – this resort should not be operating at full price

This resort is being advertised with photos and descriptions that do not reflect the current condition of the property. It is clearly well beyond a simple “maintenance period” and firmly in repair territory, yet premium prices are still being charged.

Our room was dirty and poorly maintained with cracked floor tiles, mould, stained carpet, damaged doors, swollen cabinetry, dirty appliances, grimy cutlery drawers, partially used toiletries and bugs appearing in the bedding. The beds were uncomfortable, no proper quilts were provided, and housekeeping never serviced the room despite it being scheduled.

The pool outside our room had visible green algae and the resort overall felt run down and neglected. Several advertised amenities were closed, including the turtle rehabilitation centre and kids club.

Food quality was extremely poor despite high prices, and during dinner staff removed and dismantled our table while our child was still seated there because he was not ordering a meal, creating a very uncomfortable situation.

In its current state this property feels less like an actual resort and more like a dingy motel that should be closed for major repairs.

Family_with_children

10/10

Exceptional

16 Feb 2026

Andrew

Our room was clean spacious and very well equipped. Lovely surrounding and good views.

Leisure Partner

10/10

Exceptional

05 Feb 2026

Sonoe

Staff were great

10/10

Exceptional

04 Feb 2026

Glen

Nice rooms with air con, breakfast good at the restaurant, meals at the pub are good but it closes at 8pm. Quiet, relaxed stay, snorkelling was good, just off the beach, swimming with two turtles and many fish.

Friends_and_family Family

10/10

Exceptional

29 Jan 2026

Carolann

Friendly activities staff made sure we were welcomed and helped plan a great experience.

Leisure Family

10/10

Exceptional

17 Jan 2026

Jackson

Room was awesome and close to snorkeling, will recommend 100%

Leisure Partner

6/10

Pleasant

01 Jan 2026

petru

Room ok staff ok

Leisure Partner

8/10

Excellent

01 Jan 2026

Leow

Very big room with cooking equipment, washing machines etc. Food and drink at the bar is better and with reasonable price. There is a path near the level 2 to the summit, so people who stays at resort can use card to access and use the path.

Leisure Self

2/10

Poor

28 Dec 2025

Nicolas

The restaurant options are so limited and honestly the house kipping is not the best

Leisure Partner

10/10

Exceptional

22 Dec 2025

Amber Ellen De

The room was lovely, staff were very helpful. The location is stunning! I liked that the hotel blended in with the surroundings: dark wood and sandy coloured marble/ stone.

Leisure Family

8/10

Excellent

17 Dec 2025

Clare

Nowhere to get a coffee or drink at the pool prior to 12pm

Leisure Partner

10/10

Exceptional

14 Dec 2025

Mark

Good gluten free food options

Friends_and_family Family

10/10

Exceptional

12 Dec 2025

Andy

Amazing

Leisure Family

10/10

Exceptional

09 Dec 2025

Emily

We had an amazing time at the Fitzroy Island Resort! At every point - from the reception desk, to the wait staff, to the activities personnel, the staff was kind and helpful. The location itself could not be more beautiful. I'd highly recommend staying here.

Leisure Partner

10/10

Exceptional

04 Dec 2025

Wayne

Perfect location to totally relax. Staff are very friendly and helpful. Rooms are a little dated but suitable for

6/10

Pleasant

30 Nov 2025

Alice

Hotel desperately need an update on all amenities. The rooms are dated and old. Everything is just a bit run down. The pool bar is screaming for help. I went to order a drink and took one look at the ice machine and said no mould to that mould infestation. The staff look and act as unmotivated as the dated amenities. The only real cafe serves C grade deep fried food. It’s incredibly disappointing. The hotel is nice enough to create a relaxing vibe and the location is a 10! Right on the water. So nice waking up to the sound of the ocean. But yeh overall that hotel is a 3 star at most.

Leisure Family_with_children

6/10

Pleasant

29 Nov 2025

Deanna

The bar and the front desk staff were terrible! The restaurant and Snorkel staff were great! The room was ok, not worth the price.

Leisure Partner

8/10

Excellent

25 Nov 2025

Kostya

Extraordinary place.

Leisure Family

4/10

Poor

24 Nov 2025

Donna

The resort is in general in a very poor state. While there seems to have been a soft refurb of some rooms and the Zephyr restaurant, I’m glad I only stayed one night. This must have been a beautiful property in its day but appears to have been left to neglect. No one seems in charge. The staff are lovely & the setting is spectacular, with a great pool. Didn’t feel clean at all. It screamed backpacker. It wasn’t that bad but I had to get my backpacker mindset on to enjoy.

10/10

Exceptional

17 Nov 2025

Madeleine

The resort id a bit dated and at times a bit unclean but who cares. The island is fantastic. When the day trippers left we virtually had the island to ourselves. The staff were wonderful. Special mentions Hannah reception, the wonderful woman in the dive shop, her kindness in helping us with snorkels and stinger suits and Francesco at the bar. Hannah was so kind making sure we got home from a challenging hike. We loved it so much we stayed a day longer. Thank you all for a wonderful trip.

Partner

8/10

Excellent

11 Nov 2025

Kirralee

Breakfast buffet was great, rooms are a little dated.

Leisure Partner

8/10

Excellent

05 Nov 2025

Patsi

Room spotless and staff were great. Very helpful. Amenities were excellent. Only disappointment was the breakfast.

10/10

Exceptional

02 Nov 2025

Robert

Staff was great. Beautiful location.
Great amenities.
Did find that hotel services lacked. Room not cleaned properly. Only received milk for tea twice. Lucky brought over some long life milk of our own.
Complaints not taken seriously. Especially for our long stay.

Leisure Friends

8/10

Excellent

01 Nov 2025

Michael

Island style! Super quiet as the resort is the only place on the island and surrounded by steep hills and dense tropical jungle. Not much to do in the evening but the restaurant offers a limited but very creative menu. Room was spacious with a separate dining and sitting areas and all the rooms had a water view along with the deck as well. Very peaceful.

There was great snorkeling only steps away from the room. Also a number of fairly challenging hikes in the park with surprisingly well maintained trails. Lots of steps!! A great workout, Large and sparsely used beaches although they are mostly coral so foot ware is required and the soft sandy spots are few.

You want a quiet tropical island escape, Fitzroy Island is for you.

Leisure Partner

10/10

Exceptional

30 Oct 2025

Lena

Absolute gorgeous location, and beautiful welcome

Leisure Family

8/10

Excellent

24 Oct 2025

Qiqi

Really enjoyed the over night stay in the island. The cleanness and spacious of the room is far exceed our expectations. The easy access to the beach is just exceptional. Wish we could stay one more night.

Leisure Family_with_children

10/10

Exceptional

22 Oct 2025

Abby

The national park was one of the best walks

Family

8/10

Excellent

19 Oct 2025

juni

Everythig was beautiful exotic the hotel itself.
Foxys was very dirty and rundown. Location super

Friends_and_family Family

4/10

Poor

12 Oct 2025

Joan

Cabins do not have common list of utensils / building and grounds maintenance poor / prices exorbitant [ e.g. bottle shop $32 for 6 cans of low alc. beer ] wi fi only in hotel area / whilst natural ambience of the island is great , as a resort hotel Iwould only give it a 2-3 star rating

Leisure Partner

8/10

Excellent

06 Oct 2025

Kathy

It's a lovely island with snorkelling right off the beach and some enjoyable walks and views. The cheaper eating place (Foxy's) still has high quality food and the staff are amazing there and at the resort. The expensive restaurant (Zephyrs) has a minimum spend of $60 per person which seems a shame as it is in a lovely and convenient position but isn't so popular.

Leisure Friends

8/10

Excellent

05 Oct 2025

Amelia

Great room with beautiful views, comfortable beds (even the sofa bed the kids slept on was pretty good)
The pool area was also great for the kids!
Main issue is limited food options if staying a few days …

Leisure Family_with_children

10/10

Exceptional

04 Oct 2025

Carla

Clean room, beach view and amazing national park

Leisure Family_with_children

10/10

Exceptional

02 Oct 2025

Soraya

Absolutely beautiful resort in a great location with friendly staff. I especially enjoyed the pool and swim up bar! Great dining options available and very clean rooms. Plenty of activities such as kayaking and the glass bottom boat tour to keep you occupied.

Leisure Self

2/10

Poor

01 Oct 2025

Candice

Nowhere near “luxury “, more like a run down budget hostel. Extortionate prices. Dreadful food. No room service cleaning or refresh in 5 days!! Unbelievable when paying $636 per night! no wifi but advertised wifi in every room. No bedside lamps. No door mat so you drag dirt in. Bed was lumpy and uncomfortable . No netting or privacy y screening with large numbers of day tourists traipsing past the cabin on an access road. False advertising for example “sunset cruise with drinks and nibbles” , was a silly excision 10m from beach for 30 mins…No nibbles or drinks in sight. The pub is filthy, outdated and ridiculously expensive with little choice. $53 for a bottle of wine that would cost 16$AUD at a bottle-o. No healthy or vegan options. Be prepared for utter disappointment. It’s an embarrassment to Queensland tourism.

Leisure Partner

10/10

Exceptional

27 Sep 2025

Elizabeth

Beautiful island with lots of options for activities. Sea turtles easy to spot when snorkeling. Facilities a bit run down as mentioned in previous reviews but did not hinder enjoyment of location and use of facilities. Room could have been cleaned a bit more thoroughly especially bathroom but again nothing that took away enjoyment of stay. Restaurant meal was excellent for both dinner and breakfast and cafe was also terrific. Fantastic service from staff especially by check in and out. Excursions to turtle hospital and glass bottom boat definitely worthwhile. Great to have kitchen in room. We have one child with significant food issues so took a full suitcase of food and that was worthwhile as little store stocks effectively no groceries only chips, icebreaker and souvenirs. Made a huge difference to our stay knowing we could make meals for her that she could eat. Overall would highly recommend especially for families. In one sense being a bit run down meant it had a more relaxing vibe especially with young kids. Also was able to get a great coffee daily at the cafe. We would definitely go again.

Leisure Family

8/10

Excellent

26 Sep 2025

Carolyn

The staff were excellent and friendly. The position of the resort was fabulous. Our snorkelling tour was well worth it. All in all a great time

10/10

Exceptional

20 Sep 2025

Ignacio

Best time I had in a very long time. Relax a lot time spent in the water and and hiking. Some people said 2 days is enough. I stay almost a week and was uncreadible

Leisure Family

6/10

Pleasant

11 Sep 2025

jake

Nice island, wouldn’t return

6/10

Pleasant

08 Sep 2025

Claudie

I didn’t like the fact that the room had not been adequately cleaned as there was a fat cockroach who appeared out of the tea and coffee box on my arrival and by the fact that it had a lot of droppings in there, I think it had been in there for awhile. The mattress on the twin beds sagged and was uncomfortable.

Leisure Self

10/10

Exceptional

31 Aug 2025

Violeta

Need renovations beds are horrible to sleep

Leisure Family

10/10

Exceptional

26 Aug 2025

Deborah Lee

Loved the remote location, that it is just a resort on an island with lots to do and also ample time to relax. Loved the cocktail list,especially the tropical mojitos.

Leisure Partner

8/10

Excellent

24 Aug 2025

Monica

The property needs some room upgrade, cleaning and maintenance. But the island is stunning and the staff is very friendly and attentive.

Leisure Self

4/10

Poor

24 Aug 2025

Shruti

I didn't like that their email said no need line up in queue if you checkin online, because it's untrue and I still had to queue up as they wanted to re-check all the details and it was worse because others hadn't checked in online so their process took longer. The receptionist was obviously not aware of this email and instead of apologizing, was justifying.
I was told that we can use all resort facilities after check out until the boat arrives but they refused to give any more than one towel if you went for a swim, and were making it seem like it's a favour? I am not going to use the sea salt drenched towel for after shower drying, it's pretty common sense. I have never seen any hotel, resort or even hostels refuse their guests of towels. It was bizarre. The staff was being unnecessarily uptight and unhelpful for no good reason I felt. The common shower facility in the building was extremely dirty and unsantinary. Hair and mud everywhere on the floor. That cannot be resort experience. Very yuck.
Nothing to do in the resort in the evening. Everything shuts down by 7pm.
There was also no intercom to call the reception, in my room.
The only helpful staff there was the equipment hire people, guided really well.

All in all, I do not recommend the resort at all. I would suggest a day trip is better instead.

Leisure Self

8/10

Excellent

20 Aug 2025

Mary

Was in the Welcome Bay suite for 6 days.
We needed to keep asking to replenish items toilet paper, tissues etc considering the length of our stay these items should already be available in our room.
Also
Need somewhere to put your soap shampoo in the shower other than on the floor. A rack??
Otherwise everything else was great Staff were friendly and helpful
Dive shop staff were also fantastic and very helpful especially Keira as well as all the other girls

8/10

Excellent

20 Aug 2025

Mark

Good snorkelling, nice food in both restaurants, disappointing snorkel tours, bathrooms need upgrading, need a proper shop for snacks and incidentals. Overall a good experience but average value.

Leisure Partner

6/10

Pleasant

10 Aug 2025

Susan

Snorkelling is amazing and staff at dive shop very friendly and helpful.
Staff at reception were mixed some helpful and friendly. Tried to change room but told not available when I could see availability on line which was disappointing.
Food very limited for vegetarians but ok and expensive.

Leisure Family

10/10

Exceptional

09 Aug 2025

Verified traveler

Fitzroy -a Reef gem

Fitzroy is a lasting gem of the Barrier Reef, close to Cairns, easy to get to and the fish, coral and colours do not disappoint.

Partner

10/10

Exceptional

08 Aug 2025

Janet

The staff are great, the breakfast was enjoyable especially the view each morning sitting out on the terrace.
The snorkeling was good too, definitely better done at high tide to avoid walking on and destroying coral.

For the price we were impressed, yes some areas need attention but you can see it is being updated.
Special mention for staff Tom, Leonie, and Carys they were so friendly and helpful but all the staff were great.
Would definitely return to Fitzroy Island next time we are in Cairns.

Leisure Partner

10/10

Exceptional

06 Aug 2025

Luke

The sea and nature around the island is beautiful. The resort was child friendly. We had an excellent time.

Leisure Family_with_children

10/10

Exceptional

04 Aug 2025

Karen

Property was a bit tired - bifold doors were hard to open with broken handles. Broken tiles in unit and tiles in bathroom could do with a hard scrub in the grout as it could look nicer and fresher with a bit of work.

Leisure Family

10/10

Exceptional

02 Aug 2025

Julienne

A fun place with friendly helpful staff