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Best Western Hotel Del Rio

Obregon · Mexico

Pesqueira Prolongacion NorteView location

8.4/10Excellent819 Reviews
Cleanliness8.6/108.6
Service8.6/108.6
Comfort8.0/108.0
Condition8.2/108.2
Location9.0/109.0
Neighborhood8.0/108.0
Value5.0/105.0
Amenities8.4/108.4
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Best Western Hotel Del Rio

Located in Navojoa, Hotel del Rio is a short drive from Crown City Casino and Plaza 5 de Mayo. This hotel offers an outdoor pool, fitness center, and complimentary Wi-Fi. Dine at Los Arcos restaurant, specializing in Mexican cuisine, or enjoy room service during limited hours.

A complimentary full breakfast is served daily. The 65 air-conditioned rooms feature LED TVs, cable programming, and private bathrooms with rainfall showerheads. Additional amenities include a business center, dry cleaning/laundry services, and free self-parking. Nearby attractions include Plaza Santa Fe and the Mayo Regional Museum.

Ciudad Obregón International Airport (CEN) is approximately 32 miles away.

Read more about this hotelShow less

Located in Navojoa, Hotel del Rio is within a 5-minute drive of Crown City Casino and Plaza 5 de Mayo. This hotel is 2.2 mi (3.5 km) from Plaza Santa Fe and 2.2 mi (3.6 km) from Mayo Regional Museum.

Make yourself at home in one of the 65 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Housekeeping is provided daily, and irons/ironing boards can be requested.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 11:30 PM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Cash deposit required Private host property Pets allowed Service animals not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Cash deposit: MXN 100 per stay

    We have included all charges provided to us by the property.

  • You need to know
    • Children may not be eligible for complimentary breakfast.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Minimal age
    18
  • Optional fees
    • Pet fee: MXN 200 per pet, per stay

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Crown City Casino 2.2 km / 1.4 mi
Plaza 5 de Mayo 2.3 km / 1.4 mi
Mayo Regional Museum 3.6 km / 2.2 mi
Plaza Santa Fe 3.6 km / 2.2 mi
Sierra de Alamo-Río Cuchujaqui Biosphere Reserve 44 km / 27.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 65
  • Number of floors (main building): 2
  • Suites: 2
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wired Internet
  • Wi-fi
  • Room service
Show 30 more facilities & services
  • Laundry service
  • Medical serviceExtra charge
  • Multilingual staffExtra charge
  • Hotel safeExtra charge
  • Currency exchange facilities
  • ShopExtra charge
  • Garden
  • Terrace
  • Concierge
  • Gym
  • Luggage room
  • Clothes dryer
  • Grill/BBQ
  • Bar
  • Restaurant
  • Banquet hallExtra charge
  • Conference room: 1
  • PhotocopierExtra charge
  • Business centre
  • Outdoor freshwater pool
  • Children’s swimming area
  • Children playground
  • Steam bathExtra charge
  • Hot tubExtra charge
  • SolariumExtra charge
  • Breakfast
  • Picnic
  • Snacks
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    Best Western Hotel Del Rio

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Best Western Hotel Del Rio

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN BED NON SMOKINGDOUBLE • QUEEN BED NON SMOKINGDBL.NM-QN

    Photos are not available for this room type.

    Best Western Hotel Del Rio

    DOUBLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE EXECUTIVEQUADRUPLE • EXECUTIVEQUA.EJ

    Photos are not available for this room type.

    Best Western Hotel Del Rio

    QUADRUPLE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Best Western Hotel Del Rio

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE KING BEDDOUBLE • EXECUTIVE KING BEDDBL.EJ-KG

    Photos are not available for this room type.

    Best Western Hotel Del Rio

    DOUBLE EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Best Western Hotel Del Rio

8.4
Excellent
819 Reviews
Cleanliness
8.6 /10
Service
8.6 /10
Comfort
8.0 /10
Condition
8.2 /10
Location
9.0 /10
Neighborhood
8.0 /10
Value
5.0 /10
Amenities
8.4 /10
100 reviews shown
10/10
Exceptional
19 Jul 2026
Alma
Had an amazing stay at Hotel Del Rio. Ericka Patron was very courteous, attentive and such a pleasure to interact with. She made me and my whole family feel very welcome and made our stay very enjoyable. With her hospitality along with the hotel amenities such as the pool and dining I will definitely be returning for future stays.
Family_with_children
8/10
Excellent
06 Jul 2026
Aidé
Todo bien, la primera noche un tanto ruidosa desde la habitación continua, y la última encontramos al regresar la puerta que conecta con la otra habitación estaba abierta, la limpieza y el personal fue excelente, el desayuno complementario fue muy bueno también.
Partner
10/10
Exceptional
02 Jul 2026
Brenda
The staff is so… friendly. Have a unique kindness about them.
Can park right in front of your room.
Navajo is our half way point in our travels. We will stay at the Del Rio again.
Family
10/10
Exceptional
23 Jun 2026
David
Bed was very comfortable. Bathroom was high class. Good TV. Nice to have a mini fridge. Breakfast was free and very good. Pool was clean and not too warm. We were able to have our dog with us.
Pet
10/10
Exceptional
09 Jun 2026
Veronica
They have s restaurant on property not expensive and for breakfast it was included and was good breakfast and coffee
Partner
8/10
Excellent
25 May 2026
Margaret
Room was good. No towels when we arrived, table not cleaned nor coffee pot but they fixed everything promptly. AC is in the back corner of the room and I didn’t find efficient for my sleep but that’s me. Restaurant was good. Excellent service. Good food and prices. We loved Bella as did our puppy dog. Very nice and professional staff. I would stay again but not near the road. We could hear the traffic during the night.
Partner
8/10
Excellent
15 May 2026
Mike S
We enjoyed our stay. Good secure parking, the bed was comfortable and had a restaurant on site.
10/10
Exceptional
29 Apr 2026
Brian
Excellent property, highly recommended. Rooms were clean, seemed recently updated, parking lot is secure, and a great location
Friends
10/10
Exceptional
15 Apr 2026
Sonia
Yes it was delicious
10/10
Exceptional
12 Apr 2026
Patricia
Great stay I'll be back
Self
10/10
Exceptional
06 Apr 2026
Sonia
Very fun
10/10
Exceptional
06 Apr 2026
Sonia
Very fun
Partner
10/10
Exceptional
06 Apr 2026
Sonia
Very enjoyable stay super fun and food was delicious.😋
10/10
Exceptional
01 Apr 2026
Donna
Good
Partner
10/10
Exceptional
21 Mar 2026
Miriam
1
Family_with_children
8/10
Excellent
07 Mar 2026
Charles
Pool and hot tub cild
Partner
8/10
Excellent
03 Mar 2026
Mira
Séjour agréable dans un des premiers hôtel mythique de la ville de Navojoa; Hôtel Del Rio.
Friends
8/10
Excellent
06 Feb 2026
George
Older but clean and quiet hotel.
Leisure Family
8/10
Excellent
31 Jan 2026
Sharon
Grounds are beautiful. Meals were delicious.
10/10
Exceptional
14 Jan 2026
Don
One of my favorite places to stay. Not fancy but very clean and very friendly
Business_and_leisure Partner
8/10
Excellent
13 Jan 2026
David
Staff very attentive, lovely property and pet friendly.
10/10
Exceptional
05 Jan 2026
michael
We didn't have breakfast
Leisure Pet
10/10
Exceptional
02 Jan 2026
Joseph
As always- this hotel is above standards. The check-in is quick, the rooms are very spacious and clean, and the restaurant serves excellent meals of various tastes.
Leisure Partner
10/10
Exceptional
02 Jan 2026
Saul
Really good service 👏
Business_and_leisure Pet
10/10
Exceptional
02 Jan 2026
Ashley
Gorgeous hotel! Nice location good walking distance to businesses.
The pool is clean and very nice grounds! Room was nice and ac was working! Breakfast too a LONG time and wasn’t very tasty.
6/10
Pleasant
20 Dec 2025
Yeimy
Make sure AC works and phone to call front desk. Offer service help for luggage.
10/10
Exceptional
02 Dec 2025
Mary
This place is a gem. The rooms are so clean. The staff is amazing. They always seem to remember us when stay. The restaurant Los Arcos it worth stopping by. The food is so good. I highly recommend this Hotel.
10/10
Exceptional
01 Dec 2025
leif eric
Very good place. Have visited multiple times, plus a pretty decent restaurant for your evening meal.
Friends_and_family Friends
8/10
Excellent
28 Nov 2025
Sheree
All good
Leisure Pet
10/10
Exceptional
23 Nov 2025
Charles
All was ready
6/10
Pleasant
21 Nov 2025
Johnathan
While the staff was friendly and the property was clean. There was no bar as listed and the restaurant closed earlier then was told. Our room was so hot that we had to turn the ac on and leave and wait out side for 2 hours for it to cool off. The hallways and elevators were the same.
Leisure Partner
6/10
Pleasant
14 Nov 2025
Gerrit
Hotel is getting tired… first room with lots of water leakage.. moved to a room with no water pressure…no coffee maker, fridge, soap or whatsoever in the room.
BAREBONES.
Great restaurant and pool though.
Front desk not a speak word English.
Everything clean and good beds. Good clean hotel for Mexico. Dogs welcome.
Business_and_leisure Pet
10/10
Exceptional
07 Nov 2025
Patrick
The room was great. The staff and the grounds are great. Had dinner and drinks on site. I met many people traving in mexico. I would highly recommend this hotel to anyone.
8/10
Excellent
07 Nov 2025
Michael
Nice place, friendly staff, good food. Great place to stop on our way South, English spoken.
6/10
Pleasant
02 Nov 2025
Valerie
Quick friendly check in. Then down hill, not one towel in the room, after 2 trips to the lobby, we got towels. The shower curtain does not keep the water in, had to wipe down the toilet etc. No ports to plug in , very poor wifi. They kept no control over who came t o the pool, cars full of people with coolers and dozens who didn't check in .
Leisure Pet
10/10
Exceptional
02 Nov 2025
Paula
Lovely hotel, grsat restaurant, beautiful grounds.
Leisure Partner
10/10
Exceptional
28 Oct 2025
John
Clean rooms; great bathroom; staff very friendly; excellent menu.
10/10
Exceptional
23 Oct 2025
Alan
Quiet. Secluded. Safe. Good pet facilities. Very nice facility right on the main highway through town.
Leisure
10/10
Exceptional
22 Oct 2025
Terry
Quiet with upgraded rooms and friendly staff.
Partner
10/10
Exceptional
20 Oct 2025
Angelique
Love the updated rooms. Very comfortable and clean. Restaurant is good and all the staff are very friendly and helpful.
Partner
10/10
Exceptional
18 Oct 2025
Adam
We stay here regularly when we travel back and forth from Chapala and Tucson. We normally travel with our dog and this place allows it and is safe, clean and nice.
10/10
Exceptional
12 Oct 2025
Shelley
We have been staying at this property since 2013. The staff is great and accommodating and the restaurant on the property has great food.
Leisure Pet
10/10
Exceptional
06 Oct 2025
Alice
Carlos at the front desk was great.
Renovated rooms, pillows could be nicer.
On site restaurant is a bonus.
Leisure Partner
10/10
Exceptional
05 Oct 2025
Luz
Todo bonito, excelente lugar
Friends_and_family Family
6/10
Pleasant
24 Sep 2025
Liliana
The room had a musty smell.
Leisure Partner
10/10
Exceptional
30 Aug 2025
Kelly
Always enjoy staying at hotel. Great service & prices & they continue to improve the rooms!
10/10
Exceptional
29 Aug 2025
Yolanda
Room clean .staff was wonderful
Leisure Family
10/10
Exceptional
21 Aug 2025
Denise
Todo siempre está bien, cuando me quedo aquí. La señora de de enfrente de la noche es un amor.
Friends_and_family Family
10/10
Exceptional
09 Aug 2025
Denise

Best place in Navojoa

Every visit is always wonderful. The staff at the front knows me by name and he treats me almost like royalty. Although to be honest, I think they treat everybody like that. The restaurant food is delicious and the pool is leaps and bounds a bunch of any other pool in this city.
Friends_and_family Family
8/10
Excellent
10 Jul 2025
David
Second time we've stayed here. The restaurant is convenient. Free breakfast was good. The pool is lovely. Good place for dogs overnight. We will come again.
Business_and_leisure Pet
10/10
Exceptional
05 Jul 2025
Jayne

Excellent value.

Very nice room, clean and comfortable. The pool setting is lush and beautiful. A very affordable stay. Will definitely come again.
Friends_and_family Family
6/10
Pleasant
22 Jun 2025
Maria
It was clean.
10/10
Exceptional
09 Jun 2025
jack
Always the best stop for pet friendly travelers
Leisure Family
8/10
Excellent
01 Jun 2025
Ana
Very clean and confortable room. Nice pool area and very good breakfast
Friends_and_family Family
10/10
Exceptional
13 May 2025
Eraclio
Location and good price
Leisure Family
10/10
Exceptional
16 Apr 2025
Melinda
We always stopped there on our way from Canada to Puerto Vallarta! Quiet and clean
10/10
Exceptional
14 Apr 2025
John

Great stay in Navojoa.

We are driving from Mazatlan to the Nogales-Mariposa crossing. Yesterday we arrived at the Best Western Hotel del Rio in Navojoa. We’ve stayed here since 2007 on our driving trips to/from Mazatlan. Here are the benefits
- Scrupulously clean!
-Excellent on-site Los Arcos restaurant (our delicious dinners for 2, 780 pesos with tip.
-Inexpensive hotel cost includes free breakfast includes papaya, scrambled eggKmand ham, coffee or tea.
-Pool, hot tube, children’s playground.
-Newly redecorated dining room
Finally, we heartlery recommend Del Rio!
Friends_and_family Family
10/10
Exceptional
12 Apr 2025
Roman Osvaldo
Good and nice
8/10
Excellent
12 Apr 2025
Charles
I love this hotel but this time there was a party and a bunch of people double and as a result I had to squeeze into a small space. Could hardly get out the car…
Leisure
8/10
Excellent
11 Apr 2025
Don
Comfortable clean safe room. Only issue was the staff did not show up for the breakfast in time so we left without the complimentary breakfast.
Leisure Partner
10/10
Exceptional
09 Apr 2025
Donald
Wonderful stay.
6/10
Pleasant
03 Apr 2025
Peter
This was a first for us at the Del Rio we were very disappointed. We normally stay here every year going to and from Nayarit. This time our room was not ready, the pool was not cleaned while we were there. We went for dinner and they had no red wine and only miniature bottles of white ( a total of four was all they had there was eight of us for dinner) In the morning we waited over an hour after ordering breakfast and it never came. Not even our coffee or juice. We ended up leaving. Not sure this will be a future stop for us as they are letting their standards slip.
Leisure Friends
6/10
Pleasant
25 Mar 2025
Robert
Room did not have towels had call front desk to get them.
Restaurant wasn’t open when it was scheduled to be open.
10/10
Exceptional
22 Mar 2025
Margaret
Very convenient location, easy access to room, lovely grounds.
10/10
Exceptional
21 Mar 2025
Verified traveler
Great restaurant on site! Very easy to find with English speaking staff at check in. Will stay here again!!!!
Leisure Pet
8/10
Excellent
17 Mar 2025
Karen
Very nice place to stay. Good food but a bit pricey.
Leisure Partner
8/10
Excellent
14 Mar 2025
Dee
Lovely place.. The only reason I gave 4 stars is the beds are so hard, but that is typical of Mexico, I am 65 and need a great comfy bed to sleep. We left so early, I forgot to leave a tip for the maid. So sorry. we will double it next time we travel through. Dee Saale
Business_and_leisure Pet
10/10
Exceptional
23 Feb 2025
Daniel
Excelente customer service
Leisure
10/10
Exceptional
16 Feb 2025
Larry
Well it is a good place but sadly I made reservations for the 15th of February and we actually were there on the 16th and they wouldn’t move the reservation. So we paid for 2 nights and stayed for 1. Oh well you guys made out we lost.
10/10
Exceptional
09 Feb 2025
Daniel
Excellent customer service
Business_and_leisure
10/10
Exceptional
01 Feb 2025
Doreen
Great checkin, great restaurant, pool and hot tub
10/10
Exceptional
13 Jan 2025
Adriana
Beautiful property. Lovely staff! Delicious free breakfast!
Leisure Family
8/10
Excellent
10 Jan 2025
Cathryn
This is the 3rd time we have stayed here at the Hotel del Rio. We have stayed in a different building each time. The rooms are clean and simply finished. The pool area is lovely to sit around. The hotel restaurant is quite good, so there is no need to leave the property to eat elsewhere. Good bang for your buck!
Leisure Pet
10/10
Exceptional
08 Jan 2025
Shelley
We have stayed at this hotel every year since 2012. The grounds are beautiful, the restaurant on the premises is great.
Leisure Partner
8/10
Excellent
08 Jan 2025
Don
Great place to stop while travelling north or south. Convenient, clean and a great restaurant.
Leisure Partner
10/10
Exceptional
04 Jan 2025
Joseph
Siempre recibimos buen servicio y las habitaciones están muy cómoda y limpia. El restaurante sirve muy buena comida.
Leisure Family
10/10
Exceptional
30 Dec 2024
Ronald
Friendly service dog friendly
10/10
Exceptional
24 Dec 2024
jack
Pet friendly. Always clean and safe
Leisure
10/10
Exceptional
18 Dec 2024
Mark&Sandi
Excellent hotel! Very reasonably priced. We ate dinner at the restaurant and the food was delicious. We will be back!
10/10
Exceptional
16 Dec 2024
Vanessa
Is safe The parking at front of your room
Leisure
10/10
Exceptional
11 Dec 2024
Yolanda
I personally like everything we've been staying at this property for many years
Leisure Family
4/10
Poor
03 Dec 2024
Maria
I like that there’s a restaurant on site. The food is good.

I didn’t like the bed, pillows. Very noise around 10 pm. People kept going by. I could hear all the commotion outside. The train went by around 9:30 pm.
Business_and_leisure Partner
10/10
Exceptional
01 Dec 2024
Eddie
Our stay was fabulous. I had highly recommend it, and it was also good value.
Partner
8/10
Excellent
30 Nov 2024
Gary
Beautiful layout…but given the number of anglos who visit, staff English skills could improve…but they do their best and we’re great
Leisure Partner
10/10
Exceptional
22 Nov 2024
Margaret
We have stayed at this hotel several times and have thoroughly enjoyed the stay. The staff are great in both the hotel and the restaurant.
Leisure Pet
10/10
Exceptional
05 Nov 2024
Anna
The staff is very professional, courteous and friendly. The room is very clean, spacious, with AC, and has a large screen TV with Roku TV and two water bottles provided. The parking area is large and feels safe away from the main road.
Leisure Pet
10/10
Exceptional
30 Oct 2024
Peter
Always very happy staying here. Normally stay two nights on our way south.
Leisure Partner
2/10
Poor
21 Oct 2024
Jesus A

Step up your game!

Hotel is very run down and smelly. Very disappointed I purchased an executive suite I was given a regular room with a king size bed. Called the front desk to ask and the girl said it was. It wasn’t it didn’t even look like the photo that were shown. The room smelled like pee. Obviously they don’t shampoo their carpets. The bathroom had a missing window. The toilet was elongated kind with a round toilet seat. So much patch work and not painted. The bed headboard and night stands had so much dust behind them. I was looking for a outlet to charge my phone. The ones in the room didn’t hold the plug they would just fall out. And to top it off the remote for tv was all taped up. It barely changed a channel but you had to get out of bed to turn it off n on. The only good thing was the bed had very clean linens. It used to be very nice when Best Western name was behind it. Hotel Del Rio you really need to work on it. Starting with the loud people partying till after 1:00am.
Friends_and_family Family
8/10
Excellent
17 Oct 2024
Susan
Nice pool area and convenient restaurant on site. Rooms have updated and was nice to get one with a fridge.

Shower head needs a good cleaning, but that is an ongoing issue in Mexico I find. Overall great stay.
Leisure Partner
10/10
Exceptional
16 Oct 2024
Brett

Second time well worth it

Traveling from the US To Puerto Vallarta. Our second stay. Friendly professional staff, rooms are older but have all of the things we need for a one night trip. Pet friendly and the free breakfast was very good. We will certainly stay here on all of our trips back and forth.
Partner
8/10
Excellent
07 Oct 2024
Bonnie

Del Rio Upgrades are so nice!

We’ve stayed here many times because it’s pet friendly and the outdoor areas are wedding-worthy beautiful. The rooms weren’t so pretty. We checked in this time and were so surprised that our room was simple but beautiful and well done. Good job there! The upgrades are in progress so all rooms have not been completed.

The restaurant was very accommodating, tasty food and good service - as always. It’s nice to be able to take your pet and eat outside. There’s an abundance of kitty’s there, they can be insistent on getting a snack.
Partner
2/10
Poor
11 Sep 2024
Daniel
Our first visit in July 2024 was nice. Our recent visit in September 2024 was not as nice. We had a room next door that had an all night party in their room. Constant traffic in and out with loud music, door knocking, yelling and singing at the top of their lungs until 6 am with beer cans littering the property. Shower drain didnt drain and bugs were inundating our room. On a positive note, the restaurant was great and hotel front desk staff are also pleasant.
Leisure Partner
10/10
Exceptional
18 Aug 2024
Charles
First time at Hotel del Rio. Check in was easy and fast. I don’t speak Spanish and that was not an issue. It’s dated but everything works and everything was clean. Staff was friendly and helpful.
Room was just what we needed after 8 hours driving. Roomy and clean. Went just down the highway to Los Alamos for dinner. Excellent.
Very nice and relaxing pool.
Breakfast was provided and did not disappoint. Fresh juice and options on the food.
Excellent Wi-Fi to get caught up.
Will plan on staying here again.
Leisure Pet
8/10
Excellent
18 Aug 2024
Lucia
Beautiful pool, clean room, comfortable bed.
10/10
Exceptional
27 Jul 2024
Cheryl
Have loved watching this property as it has beenvrenovated. Very relaxing pool area after a long drive. The staff is really wonderful.
Leisure Partner
10/10
Exceptional
05 Jul 2024
Oscar
They do have a pool that is very nice to sit by in the evening
10/10
Exceptional
04 Jul 2024
Zobeida
Great stop. Nice pool, rooms are large, beds are good. Would recommend.
10/10
Exceptional
02 Jul 2024
Tim

Great Stay

Great stay! No towel issues this time. Great customer service. Check in was fast. Clean and comfortable rooms
Business
8/10
Excellent
01 Jul 2024
Scott
It was nice and comfy mfortable. Served the one night purpose.
Partner
10/10
Exceptional
18 Jun 2024
Kelly
We have often stayed here as it's a great pet friendly option with motel setup and accommodating for dog owners. We stayed in some of the newer remodeled rooms and it was really nice! The AC was super strong which was great in the recent heat! ;) The hotel does a great free breakfast in the restaurant in the morning. Location is right off the main road and very close to all banks, restaurants, gas stations, OXXO whatever you would need for a road trip but very safe & quiet at night. Always stay here whenever possible! Gracias!
Leisure Pet

Location & surroundings

Best Western Hotel Del Rio
Pesqueira Prolongacion Norte, Navojoa, Mexico

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Best Western Hotel Del Rio

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