Name: Royal Marmin Bay Boutique & Art Hotel
Address: Elounda Lasithi, Elounda, Lasithi, Crete, 72053, GR

8/10

Excellent

20 May 2026

April

Great breakfast lovely staff. Spa looked good but didn’t use it

Partner

10/10

Exceptional

03 May 2026

Ashley

This is simply a stunningly located hotel on a very steep hillside. The views are epic. The hotel has 3 main external lifts to beach level or a free electric buggy service to take you up / down the levels if you don't want / can't walk.

Poolside staff excellent, sun umbrellas to all sunbeds and attentive polite, English speaking staff.

Inclusive breakfast is buffet style , but there everything you could possibly want . Evening meal if you choose it was buffet again which we had once at 30 euros each. Again plenty of food, but we decided to eat in local restaurants in Elounda. When we visited the optional supplement restaurants at the hotel weren't up and running, but Elounda is a 30 minute walk or 5 mins by car/ taxi.

Couldn't fault room cleaning, fresh towels daily.

We used the gym which is excellent , opens at 0700.

We didn't use the spa. It's basically a massage and beauty treatment centre.

Local tourist tax for a week was 100 euros ISH and our bar bills 120. All accurately recorded.

Would I go again? In a heartbeat.

We went 26/4 to 3/5. It's clear the hotel was just opening up for the season. We had 4 days at 22-24 degrees which was hot enough to get a sun tan. 3 days overcast and some light showers. The whole area is generally breezy which helps keep you cool.

Partner

10/10

Exceptional

23 Sep 2025

John Michael

Gorgeous setting, great staff, very welcoming and the hotel is spotlessly clean. Superb all-round!

Leisure Partner

10/10

Exceptional

15 Aug 2025

Christopher

Amazing hotel and service

Leisure Family

10/10

Exceptional

02 Aug 2025

eran

We had a wonderful stay at Royal Marmin Bay and highly recommend it.
The atmosphere throughout the hotel is incredibly relaxing. The private beach is beautiful and well-maintained, the views are absolutely stunning. The spa was a real treat that added to the feeling of indulgence and calm.
Breakfast was excellent, with a great variety of fresh and delicious options. The staff were consistently friendly, helpful, and professional, contributing to the overall welcoming and pleasant experience.
That said, there are a few areas where the hotel could improve. The welcome drink offered was simply water, which felt underwhelming given the standard of the hotel — a small gesture that could have made a stronger first impression. The internal shuttle service around the property was slow and often unreliable, which was inconvenient given the steep terrain. Also, charging for coffee capsules in the room seems unnecessary for a hotel of this level — it's a small cost that would go a long way in elevating the guest experience.
Despite these minor points, our overall impression of Royal Marmin Bay remains very positive. It’s a stunning, peaceful destination that delivers on beauty, comfort, and relaxation. We would happily return and highly recommend it to others.

Leisure Partner

8/10

Excellent

31 Jul 2025

Nathalie

Pool was closed at 6h pm in very high heat

Leisure

10/10

Exceptional

05 Jul 2025

Sharon

My husband and I stayed here for a long weekend for my birthday in June. We had an incredible time the hotel was spotless, the food great and the views are breathtaking. We can’t wait to go back again!

Leisure Partner

8/10

Excellent

25 Jun 2025

Maxine Tracey

A boutique style hotel with an easy, modern and a chilled vibe. Spent two weeks here B & B. Got a taxi ride into Elounda or Plaka every evening for dinner. Just a lovely, quiet part of Crete that we love.

Leisure Partner

10/10

Exceptional

27 May 2025

Ronald

Always wonderful

10/10

Exceptional

11 Oct 2024

Ian

We had a fantastic stay at Royal Marmin although got off to a rocky start as we were shown to an unmade room and then substituted to a 'holding room' until they could allocate a sea view room the next day. Given it was our honeymoon, which we'd notified of beforehand, this was disappointing.

The rest of the stay was great though. Lovely hotel in a great spot.

10/10

Exceptional

24 Sep 2024

Mario

Beautiful property with wonderful staff!

Leisure Partner

10/10

Exceptional

24 Sep 2024

Mario

Beautiful property with wonderful staff!

Leisure Partner

8/10

Excellent

09 Sep 2024

Chris

I liked the location.
It was close to both Plaka and to Elounda the town.
What I didn't like was the hotels beach front and the showers in the rooms.

Leisure Family

10/10

Exceptional

17 Jun 2024

Sarah

Stunning property. Helpful staff. Delicious sushi. Gorgeous room. Very comfortable

Leisure Partner

8/10

Excellent

14 Jun 2024

Eugene

This was a great hotel with a Fantastic breakfast! The staff are very kind and helpful! There are 2 main reasons we rated this stay a 4 out of 5. 1). The floor tiles are Extremely slippery when wet. Be very careful getting out of the shower!! 2) The food and drinks around the pool and beach are way way overpriced! We observed most people just ordering water….the hotel really should consider lowering their prices.

Leisure Partner

8/10

Excellent

29 Apr 2024

Moshe

מלון עם נוף מרהיב על צלע של הר

מלון יפה. נוף נהדר מהחדרים. בריכה יפה עם נוף נהדר. חוף פרטי. שירות מצוין. אבל המלון בנוי על צלע של הר כמו מלון אורכידאה באילת. החדרים בנויים כל אחד בפני עצמו, ויש לעלות מדרגות ליד כל חדר אצלינו קומה וחצי. וללכת בשיפוע חד מהחדר לבריכה או למסעדה או לחניון של הרכב. יש שירות של הסעות מהחדר ואליו ולכל מקום במלון בהזמנה בחינם אבל זה מאד מסרבל את התנועה במלון.
הרבה פחות נוח ממלון רגיל שכולו במבנה אחד עם מעלית פנימית.
יש מעליות על הצלע של ההר אך הן לא ברצף ולא נוחות.
מהתיאור של המלון והתמונות שלו באתר של המלון לא רואים ולא מציינים את הענין הזה.

Partner

10/10

Exceptional

28 Sep 2023

Deborah

Lovely hotel, good food, great peaceful location.

10/10

Exceptional

24 Sep 2023

Kevin

Best hotel in Crete

It is the gem of Crete and the best spot in Elounta. Loved every second of it! Food was off the dial and top notch and the only hotel with the best private beach! Special shout out to Gregor and Chris, and all the other friends we made! Best of the best! A true five star! Can’t wait to go back and nice and early in 2024! Must try Samurai Sushi as it is the best sushi and sashimi I ever tried and I am from Vancouver Canada which is known for top notch Japanese. Poseidon is a must as well and special thanks to Marianna and her team!

Business Partner

10/10

Exceptional

04 Sep 2023

Brian

Loved the ambiance. The staff are kind, attentive. When we needed the services of a doctor they were helpful and arranged everything we needed. Very hilly, but they are quick to offer services of a golf cart/club cart. Rooms beautiful, elegant, full of opulence. Breakfast buffet well stocked and great options.

Leisure Partner

10/10

Exceptional

22 Aug 2023

Manmeet

Amazing!!

Leisure

10/10

Exceptional

03 Aug 2023

Jessica

Our stay was absolutely delightful. The views from every angle were truly awe-inspiring. The amenities were excellent and the service provided was nothing short of exceptional. Our stay provided us with the perfect opportunity to unwind and relax. We would definitely come back!

Leisure Partner

8/10

Excellent

06 Jul 2023

Pei Leeng

Exclusivity of the beach

10/10

Exceptional

30 Jun 2023

Greg

Great place to relax!

Beautiful hotel with great private beach. Location is rather isolated but they do their best to provide anything you need. Food and beverages are rather expensive but expected.

Friends_and_family Family

10/10

Exceptional

07 Jun 2023

Robert

Excellent hotel but be aware of the serious hills!

Leisure Partner

10/10

Exceptional

30 May 2023

Nora

A beautiful spectacular scenery resort. Sea view rooms with wonderful full choice breakfast buffet.
Special thanks to Vicky customer care at reception and super thanks to Mario who was so helpful at any hour, funny and a big asset to the hotel.

Leisure Friends

8/10

Excellent

18 May 2023

Allison

Beautiful setting! Wonderful location. Overlooking the bay and Spinalonga. Reception staff and concierge were very knowledgeable and attentive. Ate at both restaurants on the property - both of which were absolutely outstanding! Highly recommend. Food was divine and the staff at both places went above and beyond. The pool bar and Minoan bar staff, however, left a LOT to be desired. Inattentive and unhelpful and not all that polite.

Business_and_leisure Self

8/10

Excellent

07 May 2023

Rhiannon

Super hospitable staff

It’s a lovely hotel in a beautiful location. The staff are particularly amazing and hospitable. The only downside we found was how expensive everything is once you’ve checked in: €1.50 per coffee pod in the room with no kettle for making anything yourself, €30 for one hour of the tennis court, €20 extra for one-hour late check out (we didn’t choose that option), etc. The upside is that it does force you to go out to explore Elounda and Plaka for dining options, and there are some amazing ones.

That being said, it is a stunning hotel and it’s clear a lot of love and thought has been put into it. Worth a visit, even just for a night.

Partner

10/10

Exceptional

31 Oct 2022

Ramiro

Very nice hotel plus the people working are very helpful, thanks for the amazing stay

Business_and_leisure Partner

10/10

Exceptional

17 Oct 2022

Dany

One of the best hotels I have stayed.

Leisure Partner

10/10

Exceptional

07 Oct 2022

Elizabeth

This was a great property. It was a great location and the view from the room is breathtaking. You can see the sunrise every morning. You have a great view and access to the remote beach. The pool is lovely. The staff are friendly. The kiwi at breakfast was delicious. The only complaint is they charge for coffee in the room. The price card was not strategically placed with all charges.

Leisure Partner

8/10

Excellent

07 Oct 2022

Niv

Great place ! Great service

The hotel is beautiful!
The beach is really nice, the staff is helpful and breakfast was great!

Partner

10/10

Exceptional

18 Sep 2022

Antony

Can't fault this hotel. Perfect stay. Friendly, very helpful staff. Pool area fantastic.

Leisure Partner

10/10

Exceptional

09 Sep 2022

Nestor

Wonderful view , Emmanuel at front reception was very warm and kind , thank you.

Leisure Family

10/10

Exceptional

28 Aug 2022

Yianniko

This property and the staff were amazing in every respect.

Leisure Partner

10/10

Exceptional

16 Jul 2022

Sofia

New stylish hotel with stunning views from rooms, restaurants and pool, with lovely private beach. Location very convenient close to Elounda, Plaka and Agios Nikolaos. Nice breakfast but quality of food from restaurant at the beach truly disappointing. Food in Greece/Crete can be so good, it seems considerable management failure not to monitor what is offered. Despite of this, rated five stars and would stay there again, hotel itself is exceptional.

Leisure Family

10/10

Exceptional

13 Jul 2022

Matt

One of the nicest places that we have stayed at.

Leisure Partner

10/10

Exceptional

26 Jun 2022

Elly

Beautiful property, rooms and service. We enjoyed every part of our stay including the amazing breakfast! We will definitely stay here again

Leisure Family

10/10

Exceptional

26 Jun 2022

Rachel

This place is an absolute gem if you’re looking to relax and unwind. Despite it being an hour drive from Heraklion airport, it’s well worth the trip. The staff were second to none, from the main restaurant, to the beach bar, reception, buggy drivers and daily housekeeping. Everyone was friendly and genuinely very helpful. We stayed for a week and would definitely recommend. Several things to note:

Food - good breakfast buffet covering the standard continental range and local delicacies. Decent range of restaurants although pricy in comparison to restaurants in neighbouring towns (Plaka/ Elounda)

Private beach - great views and exceptional service from staff. Plenty of availability when it comes to sun loungers and has a water sports port you can book trips and experiences at directly.

Housekeeping - super!

Transport - the rooms are scattered along the hillside but getting to and from the room, beach, restaurant, pool is made easy with their golf buggy service.

Spa/ gym/ tennis courts - gym access doesn’t come at an extra cost but if you’re looking to use the spa, you’ll find it underground which is a shame given the natural light and fantastic views available. Spa staff aren’t as friendly as everyone else working across the hotel which is a shame so we cancelled our treatment. You also have to pay an extra free to use the sauna.

“Adults only” seems to be a loose rule as there were babies and toddlers.

Leisure Partner

10/10

Exceptional

22 Jun 2022

alexandra

Amazing hotel, beautiful location and friendly stuff.
Excellent breakfast and beautiful beach. Highly recommend this hotel.

Leisure Family

10/10

Exceptional

09 Jun 2022

Joanne

The property is stunning and the staff excellent. You truly feel you are staying in a boutique and luxurious hotel

Leisure Partner

10/10

Exceptional

23 May 2022

Verified traveler

Great hotel! Lovely breakfast and pool and great location. The sushi restaurant on site was delicious.

Partner

10/10

Exceptional

02 Oct 2021

Tim

Fantastic hotel overlooking the sea between Elounda & Plaka. On a steep hill but electric buggies are available to run you to & fro & are just a call to reception away.There are also lifts available to get you up or down one level at a time. The pool is simply awesome with spectacular views. Food is excellent as are the staff who are friendly & attentive. Probably the best hotel we have ever stayed at you will not be disappointed

Partner

8/10

Excellent

23 Aug 2021

Antonis

Great service - rooms need refurbishment asap

The resort provides definitely a 5 star service. However, the room we stayed was a bit disappointing (superior Mediterranean). The furniture and the room appliances referred to an older era. The almost 300€ Rate per night for the aforementioned room is not a value for money option. I cannot provide feedback for the other rooms of the hotel - but - I do know that with this rate there are better options in the area.
24h reception, restaurant options & room service are a significant +.

Partner

8/10

Excellent

18 Aug 2021

Verified traveler

We enjoyed our stay at Royal Marmin. The room was comfortable, quiet and spacious enough with lots of closet space. The view from our terrace was magnificent! Magical. The beds were soft and comfortable.

The staff are exceptional. Very accommodating, cheerful and hard working people. The manager was very helpful in helping us navigate the PCR test appointments.

One serious deficiency at the hotel is managing severe allergies. Staff are poorly trained and the communication about severe life threatening allergies is not understood.

Breakfast is generous even though the food is always the same, but excellent and with lots of choice. Excellent free cappuccinos and fredos really make a difference.

We loved Crete and enjoyed many excursions to learn about the ancient history of this extraordinary place. Thank you!!!

Leisure Family

10/10

Exceptional

17 Oct 2019

Didi

Every thing was great.
The staff, the pool, the beach.....

Leisure Partner

10/10

Exceptional

14 Oct 2019

Verified traveler

Hotel was beautiful! Staff was very professional, breakfast was amazing and had a lot of different choices.

Leisure Partner

10/10

Exceptional

25 Sep 2019

Verified traveler

Great location and beach access. The staff was helpful and assisted with all needs. Bed was extremely comfortable and views from room and balcony were exceptional.

Leisure Partner

10/10

Exceptional

22 Sep 2019

Verified traveler

Amazing views and service. Perfect for a chilled stay. Only slight issue was having to wait a while sometimes for the buggys to take you to and from your room.

Leisure Partner

10/10

Exceptional

01 Sep 2019

Katherine

This is our second visit here. The property is beautiful overall and the location
perfect! The only thing is the time the main restaurant closes is early and the beach area is a little small.

Leisure Partner

8/10

Excellent

29 Aug 2019

Ioannis

incredible views not too well organised

We stayed at this resort for 4 days. The rooms were perfect and the views were stunning! The only downside was that the stuff even though extremely polite were not very well

Partner

8/10

Excellent

22 Aug 2019

Verified traveler

Great Resort but needs more attention to Details !

A great adults only resort , to make it short , kind staff , good facilities , scenic views of the Elounda Bay, great amenities , great breakfast varieties . Staff just need to be more attentive to details , like we were back one day eve after a long day at the beach and our room door was not closed well , so kept open after room cleaning . and when asked the staff at reception, the reply was that maybe the cleaning lady had forgot to close it well ...signage lamp were not working properly outside the door and swinging restroom wooden door was really annoying to use. lighting in room as well needs to be brighter (in restroom and bedroom)

Partner

10/10

Exceptional

24 Jul 2019

Aron Ingi

One of the best hotels I ever stayed at!

Views from any room is absolutely breathtaking, room is very beautiful and spacious and all the staff is so welcoming and kind. By far one of the best hotels I ever stayed at!

Partner

10/10

Exceptional

21 Jul 2019

Tamar

A True Paradise

One of the best vacations we ever had, a true paradise. The hotel is perfectly located on a hill above a beautiful bay. Peaceful and quiet, all you hear is the cicadas and the goats from a distance. We had a private room suite which was such a treat that we almost didn't leave our room at all just for the perfect breakfast and for dinner at the lovely two small towns, 5 minutes cab ride away.
The staff is super friendly and attentive. The room was beautiful.

Partner

8/10

Excellent

22 Jun 2019

Ernesto

Excellent Pool Hangout Place.

The place is amazing, it's just a challenging with the long uphill and downhill climbs. The restaurant and pool service was amazing. Klio is a server who catered to us a couple of days and she always had a smile on her face, made you feel comfortable and was just a delight. Excellent from that standpoint.

Friends

6/10

Pleasant

30 May 2019

susan

Royal Marmin not our favorite

This hotel does not have much around it. If you like to stay at hotel and relax it would be ok except it is on very steep hill you either have to trek up and down lots of stairs or call for a cart to gat around. The pool is only open from 10am-6pm. Except for the restaurant by the pool the other two do not open until 7pm. The room was clean and comfortable, staff was friendly. Room service was from set menu- could not order what you really wanted. Breakfast came with room and it was good.

Partner

10/10

Exceptional

26 May 2019

Verified traveler

The property was perfect. I have honnestly nothing to say. Just perfect.

Leisure Partner

10/10

Exceptional

16 Oct 2018

Jared

The introductory information could have been more helpful- no mention was made of the steps to help get around the grounds.

Partner

8/10

Excellent

12 Oct 2018

Marc

Great rooms, nice and clean. Well maintained. Somewhat limited food options and pricey.

10/10

Exceptional

03 Oct 2018

Sally

Beautiful property, art themed rooms with tasteful decor. Definitely splurge and get a room with your own private pool.

6/10

Pleasant

01 Oct 2018

Sharon

Both positive and negative

The room was fantastic. We stayed in a deluxe room with a swimming pool which was absolutely lovely with an amazing view. The pool was small but deep enough to swim a little.
The negative side of our hotel was the staff. Except for a couple of women at the pool bar who were friendly the staff were rather miserable. Im not sure if they just really hate their jobs or what was going on there. As breakfast was included we ate at the buffet every morning and had dinner there once. The dinner was probably the worst part of our stay. I don’t recommend eating at the buffet or getting the meal plan as you would be stuck there each night. One night we had dinner at the Japanese restaurant which was lovely. Although pricey the service and food were good.
The hotel is on a very steep hill (15-20min walk) so we needed to order a golf cart to go between the room and the beach side or walk to town. The walk to town is about 30min alongside the road. Although I loved the private pool, this wasn’t the place for us and we won’t consider going back. In hindsight renting a car may have made the stay more enjoyable.

Partner

10/10

Exceptional

03 Sep 2018

Stamoulos

The hotel overall was fantastic. The restaurants were amazing, great food. The premises were gorgeous, clean and staff were friendly and eager to help.

10/10

Exceptional

03 Sep 2018

Efthalia

Peaceful and relaxing place!

We enjoyed our marvellous room with the private pool. It was so relaxing and peaceful to look at the sea. We wish we could have stayed more. If you want to find calmness and privacy, then this is the place to stay.

Partner

10/10

Exceptional

30 Aug 2018

Verified traveler

Excellent hotel. The staff were so friendly and helpful. Nothing was too much trouble. The views from the hotel were absolutely stunning and the position was great; a nice stroll along the seafront to the restaurants of Elounda or Plaka. We were upgraded to a room with a private pool which was very unexpected and a wonderful luxury. I would definitely go there again.

10/10

Exceptional

23 Aug 2018

Yarin

Luxurious hotel with super nice staff!

We really enjoyed staying at Royal Marmin, The hotel is placed on a mountain structure which you get a golf cart driver taking you between the levels (pool, room, beach).
The hotel is super clean and in great condition.
The staff were super nice and attentive at all time - always with a smile to satisfy your wishes.
We had to leave very early at our last day (06:00 AM) and they arrange a small breakfast to our room so we don't go on empty stomach :)
The area is beautiful - really stunning view but little distant from the towns.

We HIGHLY RECOMMEND Royal Marmin if you're looking for luxurious stay.
Also recommending the restaurant next to the hotel called Poseidon - great!

Partner

8/10

Excellent

10 Aug 2018

Stephen

Good Greek boutique hotel

My girlfriend and I had a fine 1 week break in this hotel. It has a couple of good restaurants (especially the fish one, Poseidon) that are fairly priced and have excellent service.
The room we had was quite small and the bathroom basic, but we spent virtually no time in there so it didn't matter.
The pool area has a great view and was rarely crowded. It also had a strong breeze all day, which was very welcome in 34 degrees. The beach was OK, more mud than sand, but there's a bar down there and water sports.
There is a gym with a good selection of weightlifting equipment (benches, cables, dumbbells), but only one small running machine, which meant people were queuing for it. Also, they charge you €1 for a small bottle of water in the gym! I have never been charged for water at any gym anywhere in the world, so the Marmin felt really cheap in this regard. Sort it out and make the water free, don't fleece your guests unnecessarily. It's counterproductive.
There's a great little town called Plaka 25 min walk to the north with many seaside restaurants (Thalassa was good); Elounda a similar walk to the south is underwhelming and bland.
Reception arranged a tour to Knossos and Heraklion that I'd also recommend.
The hotel is 45 min from the airport and the local drivers will charge you €98 euros. That's the same price as pre-booking a transfer through the hotel itself, so just do that instead.
All in all, we were pleased with our short stay. And the weather is superb.

10/10

Exceptional

08 Aug 2018

Uzi

Fabulous hotel
Non crowd area , special for couples.

Friends

10/10

Exceptional

06 Aug 2018

Galina

Very good trip! Location of the hotel and service was excellent! Breakfast was very good as well! Sand beach with any kind of activities! My husband and I enjoyed Marmin Bay a lot and will definitely get back there again! Thanks!

Partner

10/10

Exceptional

30 Jul 2018

Keren

Beautiful hotel, great service

Wonderful hotel, great view and amazig service. Since the moment we got there we got full attention from the stuff. I recommend the hotel for couples who wants a quiet peaceful location.

Partner

10/10

Exceptional

23 Jul 2018

Verified traveler

The property and rooms were beautiful. We had a room with a jacuzzi on our balcony. It was wonderful. Beautiful views. Breakfast buffet had a nice variety.

8/10

Excellent

22 Jul 2018

Anna

Luxury hotel view great views

10/10

Exceptional

21 Jul 2018

Michael

PRO:
•Service – Perfect 10 !!!
•Very clean
•Quiet and relaxing atmosphere (Adult only hotel).
•Nice beach
•Good WIFI even on the Beach shore.
CON:
•FREEZING water in the pool even of July (Nobody goes into the pool for more than 5 minutes)
•Shower in the room open to the rest of the bathroom – every shower ends with all bathroom floor totally wet – annoying
•Privacy – the majority of balconies are facing the \"main road\" and not pleasant

10/10

Exceptional

14 Jul 2018

Verified traveler

Fab hotel with its own beach club.

Loved it. Had the hotel car pick us up and it just got better and better. Stunning setting and pool. Nice private rooms with balcony. The are wierdly obsessed with you not using the minibar fridge for your own things (and extortionate mini bar prices) but that’s the only slightly negative thing I’d say.

The beach club is great and totally worth taking a speed boat out to spinalonga and the caves. Elounda is walking distance and the concierge is a legend who’ll give you great recommendations on places to eat. We had a fab time.

10/10

Exceptional

25 May 2018

Nassia

The most welcoming team

Just back from Crete. The 5 night stay at Royal Marmin Art Hotel was amazing, very relaxing!! A great adult only hotel .. very clean and very beautiful. Built to look and work work sympathetically with the landscape rather than intrude on it. Had a pool room on 3rd floor. Room pools are heated and to start with I thought it was a bit too warm, but was actually very relaxing to be in it (esp at night) so it works well. Buggies take you up and down the steep slopes (though you can walk and walking down hill is fine). They came quick and always with smile and an informative chat. Main pool area fab! Food good and very fresh. Really the staff can not do enough for you. The view from rooms and pool is the best !!!! My only bit of feedback for the hotel is to do something about the smell of smoke (mixed with airfreshener) that doninates the large reception area. It seems to be coning from the hotel office rooms above and behind the reception desk and it really spoils the arty clean large space that greats you. Appart from that only to say exoect the hotle beach to be small but fine. The relaxed, no rush breakfast by the pool is something you will.miss when back home.. trust me !! Such a huge thank you to the team at the Marmin :)

10/10

Exceptional

17 May 2018

Emma

Stunning hotel with everything we could wish for! The staff were friendly and helpful, the food fantastic and our room was incredible.

8/10

Excellent

14 May 2018

atlay

Great all-around experience, only exception was house keeping which didn’t clean the room until 2pm or later everyday and didn’t change the soap/shampoo unless we brought it to the attention of reception staff.

10/10

Exceptional

07 May 2018

Verified traveler

Great hotel, second visit , just as goodonly draw back is the lack of non smoking rooms, couldn't use our balcony and pool for large part of our stay because of chain smoking neighbours. Same problem when eating and sitting by the pool.

8/10

Excellent

06 Oct 2017

Verified traveler

Amazing hotel

We were 4 nights at the hotel, the hotel is just incredible, everything is very luxurious and has a stunning view. In general we were very satisfied but would recommend to travel better in summer because the public pool is very cold (if you are taking a standard room without a private pool).
We have specifically taken a room with private pool so it was heated in the first two days and after that they had an issue with the heather so we couldn't use it in the evening.
The room itself is absolutely remarkable everything looks so beautiful. The breakfast is amazingly delicious.
Definitely you can just relax at the hotel.
We had very luxury stay and till now it was by far the best hotel we have been in despite some negative points we have mentioned.

Partner

8/10

Excellent

01 Oct 2017

Pauly

Cracking hotel with breath taking sea views

Lovely hotel with fantastic attentive staff and breath taking sea views. Very relaxing indeed. Recommend the Club Car VIP airport transfer as it is only €10 more than a standard taxi! Shame the water is expensive at €4 a bottle, when this should be freely available in a five star resort? Still recommend though, very nice!

8/10

Excellent

23 Jul 2017

Bronek

Great hotel, great service, little pricey

Fantastic hotel that go out of their way to be of service. From shuttling you up the hill, to an amazing limo service (just 10 euro more to the airport than a local) Rooms are nice, modern, with lots of facilities, but a little small. The hotel has a fantastic pool and a good beach. Location wise it is near two nice towns, but each are a 30 minute walk away. Breakfast had a large selection.

Partner

10/10

Exceptional

11 Jul 2017

David

Luxurious secluded hotel, great breakfast and pool

Lovely hotel! It is based on a mountain so you can't walk around too easily but there is a golf buggy that will drive you as needed. For this wasn't really required as we got taxi to reception and then lift up to pool/restaurant and our room.

Very nice room (sea view with a pool) that is nicely decorated and very comfortable with a great mattress. The pool was small though and not quite as expected so wasn't really used. The main pool is big (not heated) and has plenty of sun loungers. As it's adults only there is a peaceful vibe around the hotel.

The breakfast was amazing with high quality food and a great selection, we didn't try the other restaurants.

The location is peaceful although nothing much around. Taxis are very expensive in general in Crete so best to hire a car/bike/quad or something.

Unfortunately we were told the beach yoga was not happening that week due to the high heat which was a real shame as it was a key driver for us choosing this hotel.

Partner

10/10

Exceptional

09 Jul 2017

Ohad

A rare pearl in Elouda bay

This is by far one of the best hotels I have been at, and at such an affordable stay. An Incredible facility and location. Realy a rare one.

10/10

Exceptional

25 Jun 2017

Beatriz

Amazing brand new hotel at Elouda

This is an amazing resort that really surprised me. The staff was great. I highly recommend the ala-cart restaurant, Poseidon. I ate there twice and the food is of the utmost quality. The service was also impeccable. Kostas, the head bartender takes real pride in crafting quality cocktails. As an appreciator of craft cocktails, there was great attention to detail, right down to making ice cubes with properly filtered water and using beakers to mix the cocktails.

Our room was awesome and featured an impressive view of the bay, from Spinalonga to Adgios. The bath tube is huge and easily accommodated two for relaxation after hiking.

It was raining during much of my stay so I only got to enjoy the pool on one day but it is a great facility for grabbing a tan under the Mediterranean sun.

I would highly recommend this hotel to anyone looking to stay in this part of Crete.

Partner

6/10

Pleasant

06 Jun 2017

Verified traveler

Have to change the bed

Partner

8/10

Excellent

03 Jun 2017

Verified traveler

Happy overall

Staff started off lovely, upon leaving they couldn't care less. I appreciate that the day of bad weather meant that the spa was busy but I feel more could of been done to accommodate us for a treatment. All in all really great stay

10/10

Exceptional

28 May 2017

Verified traveler

Excellent stay

Brilliant stay, excellent service and facilities. Highly recommended.

Partner

6/10

Pleasant

31 Jul 2016

Mike

5 star luxury that's really only skin deep

Nice enough hotel including view and location. Price point however does not reflect the service or the facilities of the hotel. My wife and I stayed in a pool suite room the sun lounge chairs outside were torn and stained so was the curtain. The air conditioning made the room warmer rather than cooler and room services wanted to charge us €5 for ice!! The breakfast buffet is tired and lacks atheistic appeal. The hotel needs to seriously invest in some solid ongoing repairs and maintenance and shake off the budget mentality that will forever prevent the property from being a true 5 star hotel.

10/10

Exceptional

15 Jul 2016

Dan

Beautiful views and great hotel

A great hotel with a beautiful view and great facilities. We had a great time there and would definitely recommend other people to stay there.

8/10

Excellent

19 May 2016

fabienne

Quiet location and very friendly staff\n\n

2 relaxing days in beautiful hotel with room upgrade !

10/10

Exceptional

23 Sep 2015

Verified traveler

Very relaxing comfortable hotel

We wanted a relaxing chilled out holiday, and that's what we got.
Not much atmosphere around the bar/ restaurant in the evening, but plenty in Elunda town.
Hotel staff are very friendly and helpful.

Partner

4/10

Poor

22 Aug 2015

Verified traveler

Horrible service. Inconvenient overall

Be carefull. They will rip you off with drinks. Always ask for the price upfront

8/10

Excellent

14 Aug 2015

Verified traveler

Nice, but not the best you could find

The hotel is nice and has very good facilities, however the service was poor. The hotel is built on a mountain side and is hard to climb, so trollies are supposed to pick you up from place to place. Too bad there was only 1-2 trollies on 88 rooms so we would sometimes wait 20+ minutes for pick up.

Partner

8/10

Excellent

17 May 2026

manuel

Jacuzzi qui ne fonctionnait pas, frigo qui ne faisait pas du froid.

Partner

8/10

Excellent

20 Apr 2026

Etienne

Chambre avec vu incroyable
L hôtel magnifique
Cependant nous aurions aimé avoir un meilleur accueil et meilleurs explications sur le fonctionnement du jaccuzi
2 restaurants sur 3 fermés et écrit nul part

Partner

10/10

Exceptional

26 Oct 2025

Anna

Top alles

Leisure Self

10/10

Exceptional

06 Jun 2025

HAYDEE R

Vista maravilhosa,ótimo atendimento, excelentes instalações. Recomendo o apto 75.Cafe da manhã muito bom.

Partner

8/10

Excellent

08 May 2025

Marcel

Spacious rooms and nice view on the Bay and Spinalonga Island. I also enjoyed the private beach.
Great variety and choice at the breakfast buffet.

Leisure Partner

8/10

Excellent

14 Dec 2024

Agneta

Fantastisk anläggning men vårt rum hade nog hotellets tristaste läge. Bilvägen gick precis förbi och rummet blev mörkt.

Partner

8/10

Excellent

16 Oct 2024

Barbara

La vue est à couper le souffle, la piscine, les chaises hyper confos autour de celle-ci. Le buffet du déjeuner wow!! Le service 5 étoiles. La seule chose de négatif c'est la grandeur de la chambre et surtout de la salle de bain. Nous ne pouvions être deux dans la salle de bain et la douche inonde partout. La porte de la salle de bain qui nous ferme dessus( porte de bar) pour un 5 étoiles cette aspect là un peu désagréable.

Leisure Partner

8/10

Excellent

06 Jul 2024

Leopold

Sehr nettes und aufmerksames Personal!

Leider wird hier am falschen Ende gespart. Die Liegen am Pool und ganz besonders am Strand entsprechen keinem europäischen Hygiene Standard (teilweise stark verschmutzt und aufgerissen). Der Strand bzw. Beachclub macht eher einen tristen Eindruck.

Tolle Aussicht direkt vom Hotelzimmer. Super Gym mit sehr gutem Trainer.

Das Frühstück war sehr umfangreich leider aber immer die gleiche Auswahl. Die Getränke und Speisen im Hotel / Pool & Strand sind nicht angemessen beispielsweise für eine coca Cola 5€.

Auf Nachfrage haben wir auch ein anderes „ Zimmer bekommen, da im ersten Zimmer die Dusche ausgelaufen ist.

Leisure Partner

10/10

Exceptional

04 Jun 2024

ACHILLEFS

Εξαιρετική διαμονή με απόλυτα φιλικό service σε ένα τοπίο μαγικό

Self