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Dedeman Zonguldak

Zonguldak · Turkey

Incivez Mah.Milli Egemenlik Caddesi, 128View location

8.8/10Excellent405 Reviews
Cleanliness9.0/109.0
Service8.6/108.6
Comfort8.6/108.6
Condition8.6/108.6
Location8.0/108.0
Neighborhood8.6/108.6
Amenities8.6/108.6
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  • Business hotels
  • Sustainability certification
  • Hotels with spa
  • Family hotels
  • Luxury collection

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Dedeman Zonguldak

This sleek and modern hotel is perched on a hillside overlooking the Black Sea, just outside of the centre of Zonguldak.

Travellers won't want to miss a visit to the Cehennemagzi caverns and pristine beaches of Eregli, 50 kilometres away, or take a four-kilometre hike to the secluded mountain waterfalls and small lake at Harmankaya waterfall.

The contemporary guest rooms are spacious and air-conditioned, all with the latest in modern comforts such as flat-screen LCD televisions, complimentary Wi-Fi and en suite bathrooms with walk-in rain showers.

Guests might choose to dine in the a la carte Panorama Restaurant and enjoy a rich and varied buffet breakfast in the Turkuaz Restaurant.

Read more about this hotelShow less

The hotel also boasts a stylish lobby lounge, 24-hour concierge service, a state-of-the-art fitness centre with scheduled aerobics, spinning, and Pilates classes, and a heated indoor pool offering aqua gym classes.

A stay at Dedeman Zonguldak places you in the heart of Zonguldak, steps from Demirpark Shopping Center and Bulent Ecevit University. This luxury hotel is 1.9 mi (3.1 km) from Aya Kiryaki Church and 3.5 mi (5.6 km) from Saklıbahçe Değirmenağzı Plajı.

Make yourself at home in one of the 204 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones and laptop-compatible safes, and housekeeping is provided daily.

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Zonguldak? This hotel has 13455 square feet (1250 square meters) of space consisting of conference space and 8 meeting rooms. Free valet parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until Anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Green Key (Foundation for Environmental Education) Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • 24-hour pool access
    • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Only registered guests are allowed in the guestrooms.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Property Registration Number 12882
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 13 for adults and EUR 6 for children
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)
    • Rollaway bed fee: EUR 10.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Russian

    English

    Turkish

Nearby attractions

Demirpark Shopping Center 0.1 km / 0.1 mi
Bulent Ecevit University 0.1 km / 0.1 mi
Aya Kiryaki Church 2.8 km / 1.8 mi
Saklıbahçe Değirmenağzı Plajı 5.6 km / 3.5 mi
Gokgol Cave 9.7 km / 6 mi
Ilıksu Plajı 11.1 km / 6.9 mi
Filyos Plajı 32.3 km / 20.1 mi
T.C. Kültür ve Turizm Bakanlığı Çaycuma Kültür Sanat Merkezi 36.5 km / 22.7 mi
Ereylin Shopping Center 44.4 km / 27.6 mi
Sports Fitness Park 45 km / 28 mi
Port of Karadeniz Eregli 46.3 km / 28.8 mi
Devrek Market 46.7 km / 29 mi
Hatip Cami 47.1 km / 29.3 mi
Gazi Alemdar Museum 47.9 km / 29.7 mi
Genclik Park 47.9 km / 29.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2012
  • Total number of rooms: 204
  • Number of floors (main building): 7
  • hotel
  • American Express
  • MasterCard
  • Visa
  • City centre
  • Bus/Train station
  • Wheelchair-accessible
  • Car parkExtra charge
  • Electric vehicle charging station
Show 59 more facilities & services
  • Garage
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fiExtra charge
  • Car hireExtra charge
  • Valet parkingExtra charge
  • Airport ShuttleExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • Medical serviceExtra charge
  • Multilingual staff
  • 24-hour securityExtra charge
  • Bellboy service
  • Air conditioning in public areas
  • Hotel safe
  • Currency exchange facilities
  • Cloakroom
  • Lift access
  • Shop
  • Garden
  • Terrace
  • Concierge
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Towels and bed linenExtra charge
  • Café
  • Bar
  • Restaurant
  • Non-smoking area
  • Smoking areaExtra charge
  • Highchairs
  • Banquet hall
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room: 8
  • Projector
  • Business centre
  • Indoor freshwater pool: 1
  • TV lounge
  • Sauna
  • Steam bath
  • Hot tubExtra charge
  • Turkish bath (hamam)
  • MassageExtra charge
  • Spa treatmentsExtra charge
  • Hairdressing salon
  • Spa centreExtra charge
  • Green Key (FEE)
  • Türkiye Sustainable Tourism Program
  • Breakfast
  • Breakfast buffet
  • À la carte lunch
  • À la carte dinner
  • Table tennisExtra charge
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE PresidentialSUITE • PresidentialSUI.6S

    Photos are not available for this room type.

    Dedeman Zonguldak

    SUITE Presidential

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Presidential

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.6S

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU

    Photos are not available for this room type.

    Dedeman Zonguldak

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE LAND VIEWSUITE • LAND VIEWSUI.LV

    Photos are not available for this room type.

    Dedeman Zonguldak

    SUITE LAND VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    LAND VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.LV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIOR LAND VIEWTWIN • SUPERIOR LAND VIEWTWN.LV-SU

    Photos are not available for this room type.

    Dedeman Zonguldak

    TWIN SUPERIOR LAND VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR LAND VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.LV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXE SEA VIEWTWIN • DELUXE SEA VIEWTWN.DX-VM

    Photos are not available for this room type.

    Dedeman Zonguldak

    TWIN DELUXE SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIOR • 1 Bedroom • 37 m²DBL.SU
    DOUBLE SUPERIORPhoto unavailable2 photos

    Dedeman Zonguldak

    DOUBLE SUPERIOR

    Room photos

    2 photos

    Room overview

    Smoking room
    Room size
    37 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width, Single bed 80-130 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Room amenities

    • Alarm clock
    • Cot on demand
    • Wake-up service
    • Toiletries
    • Wi-fi
    • Wheelchair-accessible
    • Slippers
    • Shower: 1
    • Hairdryer
    • Tea and coffee making facilities
    • TV
    • Smoke detector
    • Housekeeping
    • Minibar
    • Fridge

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXE • 24 m²DBL.DX
    DOUBLE DELUXEPhoto unavailable2 photos

    Dedeman Zonguldak

    DOUBLE DELUXE

    Room photos

    2 photos

    Room overview

    Smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Room amenities

    • Hairdryer
    • Fitness room
    • Bathroom: 1
    • Shower: 1
    • Bathtub: 1
    • Direct dial telephone
    • TV
    • Internet access
    • Minibar
    • Fridge
    • Mini fridge
    • Tea and coffee making facilities
    • Ironing set
    • Carpeted floors
    • Centrally regulated air conditioning
    • Central heating
    • Safe
    • Wheelchair-accessible
    • Wi-fi
    • Wake-up service
    • Cot on demand
    • 220V power supply
    • Alarm clock
    • Extra beds on demand
    • Toiletries
    • Slippers
    • Make-up mirror
    • Smoke detector
    • Housekeeping
    • Soundproof room
    • Telephone in the bathroom

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE SEA VIEWSUITE • SEA VIEWSUI.VM

    Photos are not available for this room type.

    Dedeman Zonguldak

    SUITE SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Presidential WITH VIEWSSUITE • Presidential WITH VIEWSSUI.6S-WV

    Photos are not available for this room type.

    Dedeman Zonguldak

    SUITE Presidential WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Presidential WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.6S-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE SEA VIEWDOUBLE • DELUXE SEA VIEWDBL.DX-VM

    Photos are not available for this room type.

    Dedeman Zonguldak

    DOUBLE DELUXE SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE SEA VIEWSUITE • DELUXE SEA VIEWSUI.DX-VM

    Photos are not available for this room type.

    Dedeman Zonguldak

    SUITE DELUXE SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX-VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE SEA VIEWDouble or Twin • DELUXE SEA VIEWDBT.DX-VM

    Photos are not available for this room type.

    Dedeman Zonguldak

    Double or Twin DELUXE SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX-VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIORSINGLE • SUPERIOR • 1 Bedroom • 37 m²SGL.SU
    SINGLE SUPERIORPhoto unavailable2 photos

    Dedeman Zonguldak

    SINGLE SUPERIOR

    Room photos

    2 photos

    Room overview

    Smoking room
    Room size
    37 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width, Single bed 80-130 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU

    Room amenities

    • Ironing set
    • Fitness room
    • Telephone in the bathroom
    • Soundproof room
    • Smoke detector
    • Make-up mirror
    • Slippers
    • Alarm clock
    • 220V power supply
    • Cot on demand
    • Wi-fi
    • Wheelchair-accessible
    • Safe
    • Tea and coffee making facilities
    • Fridge
    • Minibar
    • Hairdryer
    • Shower: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIOR CAPACITY 2TWIN • SUPERIOR CAPACITY 2 • 35 m²TWN.C2-SU
    TWIN SUPERIOR CAPACITY 2Photo unavailable2 photos

    Dedeman Zonguldak

    TWIN SUPERIOR CAPACITY 2

    Room photos

    2 photos

    Room overview

    Smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width, Single bed 80-130 width
    Room type
    TWIN
    View / characteristic
    SUPERIOR CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.C2-SU

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXE • 45 m²TWN.DX
    TWIN DELUXEPhoto unavailable2 photos

    Dedeman Zonguldak

    TWIN DELUXE

    Room photos

    2 photos

    Room overview

    Smoking room
    Room size
    45 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR LAND VIEWDOUBLE • SUPERIOR LAND VIEWDBL.LV-SU

    Photos are not available for this room type.

    Dedeman Zonguldak

    DOUBLE SUPERIOR LAND VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR LAND VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.LV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE SEA VIEW KING BEDJUNIOR SUITE • SEA VIEW KING BEDJSU.KG-VM

    Photos are not available for this room type.

    Dedeman Zonguldak

    JUNIOR SUITE SEA VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    SEA VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG-VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE DELUXESINGLE • DELUXE • 1 Bedroom • 37 m²SGL.DX
    SINGLE DELUXEPhoto unavailable2 photos

    Dedeman Zonguldak

    SINGLE DELUXE

    Room photos

    2 photos

    Room overview

    Smoking room
    Room size
    37 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width, Single bed 80-130 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.DX

    Room amenities

    • Cot on demand
    • Wi-fi
    • Wheelchair-accessible
    • Carpeted floors
    • Tea and coffee making facilities
    • Fridge
    • Internet access
    • Direct dial telephone
    • Shower: 1
    • Bathrobes
    • Extra beds on demand
    • Alarm clock
    • Fitness room
    • Smoke detector

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE SEA VIEWJUNIOR SUITE • SEA VIEWJSU.VM

    Photos are not available for this room type.

    Dedeman Zonguldak

    JUNIOR SUITE SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Dedeman Zonguldak

8.8
Excellent
405 Reviews
Cleanliness
9.0 /10
Service
8.6 /10
Comfort
8.6 /10
Condition
8.6 /10
Location
8.0 /10
Neighborhood
8.6 /10
Amenities
8.6 /10
100 reviews shown
10/10
Exceptional
23 Jul 2026
Hafiz Kalim
Good
10/10
Exceptional
07 Jul 2026
Murva
Excellent location and well maintained property
Friends_and_family Family
10/10
Exceptional
30 Apr 2026
Stephen
Very nice hotel
Business
10/10
Exceptional
23 Feb 2026
Murat
An awesome location and awesome place
Self
2/10
Poor
14 Dec 2025
A Bahadir
There was nothing to tell good
Partner
8/10
Excellent
26 Nov 2025
ozlem
Eleştirilerim olduğu halde fazla puan kırmadım, çünkü çözümlenebilir ya da görmezden gelinebilir ama neden mükemmel olmasın ki! Çalışanlar profesyonellikten uzaklaşabiliyor ama saygıda kusur etmiyorlar. Bu durum Anadolu’da karşımıza çıkan samimiyeti doğuruyor. Ama en büyük ayıp; menüde olmayan hamsi tava ve kızarmış balık tabaklarının patronlar masasına gitmesi. Biz de balık sipariş edebilir miyiz diye sorunca sadece patronlar için pişirildi cevabını dünyanın hiçbir ülkesinde göremezsiniz. Patronların canı balık çektiyse ya evlerinde yemeli ya da mutfağa en yakın masada oturup müşterilerin görmesi engellenmeli. Ayrıca özellikle yüzme havuzunun çocuklara kapatılması gerekir. Oyun parkına dönen havuzda yetişkinlerin yüzme imkanı kalmıyor. Sadece erkek ve çocuklardan dolu bir havuza girmek doğal olarak istemediğim için odama geri dönmek zorunda kaldım. Hele hele çocukları kameraya alan anneler varken bir kadın olarak poz vermek istemem. Halka açık bir halk plajı değil orası. Öncelik otel müşterilerinin olması gerekir ve çocuk parkına dönmesine izin verilmemeli. Açıldığı günden bu yana aile ocağı gibi gördüğüm bu otelden ricamdır. Bir kaç gün memleket hasreti, mezar ziyareti yapıp dönerken evimizde (Zonguldak Dedeman Oteli evimiz) rahat etmek, mahremiyetimize saygı duyulmasını beklemek en doğal hakkımız. Teşekkürler.
Leisure Partner
8/10
Excellent
06 Sep 2025
Alisa
Beautiful views with excellent breakfast location and views. They also served a wide variety of food. Amazing gym with a solid selection of equipment that also was spacious. Overall, some attention to detail was missing as our bathroom door was broken, therefore could not be closed. The shampoo bottle was empty and fell off the wall. The body wash bottle contained conditioner.
Leisure Partner
10/10
Exceptional
31 Aug 2025
Tyler

A nice gem

Gorgeous views, great service.
Friends_and_family Family
10/10
Exceptional
06 Aug 2025
Yasemin
Nice staff, quiet hotel, good selection at breakfast buffet, comfortable room, good internet service.
Leisure Family
10/10
Exceptional
18 Jul 2025
Stephen
Clean and nice
Business
8/10
Excellent
10 Jun 2025
ALEXANDER
After some issues with rooms upon check in, the matter was finally resolved but did involve moving to different rooms than booked. Also a note for guests the kitchens in the suites are not equipped with any cookware, dishes or utensils despite having a hob and dishwasher which we found to be bizarre. On a positive note the rooms are very clean, beds are comfortable and the restaurant caters for a range of dietary requirements.
Leisure Family
10/10
Exceptional
12 Dec 2024
sulaiman
Every things perfect
Leisure Family
4/10
Poor
06 Dec 2024
Frank
Old stained furniture. Unkept hallways. Smells like smoke, even in the “non-smoking rooms”…

Sleep if you can
10/10
Exceptional
26 Nov 2024
BAHAUDDIN

See the black sea

It was a new experience staying at this hotel since its my first visit to this city where I found pleasure and comfort
Partner
4/10
Poor
11 Sep 2024
MANSOUR

I will not book it in the future

This hotel has poor service. Unfortunately, the room was not cleaned despite the early warning and the repeated cleaning.
Partner
8/10
Excellent
20 Aug 2024
Parisa
Nice hotel with breathtaking views
Leisure Partner
10/10
Exceptional
23 Jul 2024
Abdulla
Very good service and quiet. Nice view and spacious.
Partner
10/10
Exceptional
29 Apr 2024
George
Very friendly staff
8/10
Excellent
07 Mar 2024
Michael

Trip to Zongdulak

Decent hotel, friendly staff and nice rooftop restaurant, I would stay again.
10/10
Exceptional
01 Oct 2023
Thomas

Excellent Property

Wonderful location, very modern and clean. Adjacent to three restaurants overlooking the Black Sea.
Friends_and_family Family
10/10
Exceptional
05 Aug 2023
Canan
Excellent location with a beautiful sea view
Next to a shopping mall and a beautiful mosque with a large garden
Leisure Family
10/10
Exceptional
18 Dec 2022
ESSA

فندق جميل وعائلي مع إطلالة رائعة على البحر

- موقع الفندق مثالي وعلى البحر وملاصق فيه مجمع تجاري متوسط الحجم وبجانبه ممشى على البحر والجانب الآخر حديقة جميلة صغيرة.
- الاستقبال متعاون وودود
- الجناح العائلي جميل وواسع ونظيف
- تم تزويد الجناح بصحن الفواكه
- الجناح به كافة الاحتياجات ما عدا كواية الملابس
- الصالة الرياضية رائعة ومطلة على البحر وبها العديد من الاجهزة الرياضية
- الافطار جيد وبحاجة لمزيد من التنوع
- اقترح تزويد الغرفة بكواية ملابس
- كذلك يرجى تهيئة موقف مغلق وآمن للسيارات
- ارجو توفير شخص مدرب ولبق وله انتماء للفندق لتلقي طلبات النزلاء لتناول الطعام في الغرف حيث صادفت شخص غير مبالي وغير لبق .
- الفندق جميل للاستجمام
Partner
6/10
Pleasant
03 Feb 2022
Verified traveler
The sea view room was really nice. Waking up on the sound of the waves was lovely.
The staff were helpful
The room size was good, but the carpet was dirty
The swimming pool was closed during our stay
Breakfast was acceptable.
The location of the hotel was good. A shopping mall just behind it
Friends_and_family Family
10/10
Exceptional
11 Sep 2021
Hamidreza
This hotel is one of the most memorable hotels. Great location, the hotel pool is so attractive, it looks like you are swimming on the deck of a ship.
Leisure Friends
8/10
Excellent
16 Aug 2021
Verified traveler
The bed needs new one ours has alot of sound.. thezair condition was hot until we asked to fix it .. the windows needs to be cleaned
Leisure Partner
10/10
Exceptional
08 Aug 2021
Fadi
Amazing location with friendly staff
Friends_and_family Family
2/10
Poor
07 Aug 2021
Verified traveler
When we arrived many guests were complaining about the air-conditioning not working since yesterday, so I canceled my booking.
Leisure Family
8/10
Excellent
20 Jul 2021
Verified traveler
Location was great, wifi didn’t work the first day and night. Room service took 3,5 hours and after we called the second time it was delivered in 15 minutes. Breakfast buffet was pretty good and staff was very friendly. Rooms were not cleaned well as at 5 star hotel it should be or 4 star even, since it was advertised as 5 star hotel. Parking was easy.
Business Family
8/10
Excellent
26 Jun 2021
Verified traveler
Near the Black Sea, very nice sea view, staff & service was very good.
Business_and_leisure Self
10/10
Exceptional
07 Apr 2021
Shahbaaz
It’s was a nice hotel. Standard room
Partner
10/10
Exceptional
31 Oct 2020
Verified traveler
The hotel was clean, rooms well taken care of and with well stocked bathrooms / toiletries. There was no in room mini bar or tea / coffee, though there was a kettle and a small fridge. Buffet and food was excellent. Staff are very helpful.
Friends_and_family Family
8/10
Excellent
05 Mar 2020
Verified traveler
the location was great but the amenities wasn’t good and I wasn't happy for that.for example the bed made noise with any move and I couldn't sleep all the night,the refrigeration didn’t work but the staff and location was good.
Friends_and_family Friends
10/10
Exceptional
31 Oct 2019
Julianna
It was great view and good breakfast.
All staff is very kind.
Specially, the room value like a five star hotel.

thank you.
Leisure Self
8/10
Excellent
09 Aug 2019
Verified traveler
The staff’s English is not fluent but they are really hospitalized. Room cleanliness is also fine. This hotel is good in general.
8/10
Excellent
16 Jul 2019
Verified traveler
Location and seascape from the room on sea sidewas amazing
Leisure Family
10/10
Exceptional
10 May 2019
Chidebe

The best in Zonguldak .

Wonderful hotel. Great sea view room offered. Simply gorgeous
4/10
Poor
21 May 2017
Abdullah

Hotel needs a good management.

The hotel is right next to Black Sea. The rooms have an excellent Sea view. You can hear the sound of the waves. But the hotel is in need of a good management. Possibly because it was not the tourist season, the hotel was not prepared for the large number of guests on May 19: The hotel heating was turned off inspite of the cold room temperatures (16 degrees C). The lamps in the hallways were not functioning. There was no coffee maker/water boiler in the large suite room. The floor of the room was not clean.The breakfast was not like what you might expect from a Dedeman Hotel.
8/10
Excellent
16 Feb 2016
Verified traveler
good breakfast, but they have some problems in technical maintenance in air condition, they did not solve it.

but the room is very nice view, but there is no balcony.
Partner
8/10
Excellent
07 Dec 2014
Tunc

Best hotel in the city with a good location.

This hotel is located near in the heart of the city. Its facilities were satisfactory. The hotel stuff were cheerful.
8/10
Excellent
19 Aug 2014
Tunc

It is the best hotel in Zonguldak.

The swimming pool was a small one but it's quality was sufficient.
6/10
Pleasant
23 Sep 2013
temha

Everything was great except breakfast

Everybody in front office was great very helpful to us in everything. Breakfast buffet was free and timing and service was terrible. food and beverage manager ought to be fired for the worst food service and rude staff. They charge you for warm tea 5 min. after after free buffet.
Partner
4/10
Poor
14 May 2013
C Blu
We requested joining double rooms for our stay and it was confirmed via email. However, when we arrived, we were offered a large suite. The room was nice and big, however, the electronic lock did not work. We tried more than 10 keys, and the lock would not work. The hotel did not know what to do. They just kept reprogramming keys not understanding that the problem was with the lock. The suite did not look to have used for quite some time, probably because the lock was broken. Surely the hotel knew this, but offered the room anyway. Only the master key would work, so they had to let us in when we arrived and when we returned from dinner. There was a full kitchen, however, there were no pots, pans, dishes, or cutlery. The glasses provided were dirty. In the ensuite bathroom, there was a dirty towel and used bar of soap. The room was very warm, but because of the time of year, we supposed, the air con did not work. We opened the windows, however, they was a VERY loud party going on downstairs, which made sleeping very difficult. The party went to past 2 am We were offered a new room for the next night, however, we were only staying one night. Since the lock did not work, we had to prop the door open so that we could go to breakfast and be able to re-enter our room without having to bother the front desk again. We advised the front desk when we checked out that the lock on our door was broken, but no apologies were offered.
10/10
Exceptional
17 Jul 2026
Gamze
Her şeyiyle harikaydı. Çalışanlar çok güler yüzlüydü.
8/10
Excellent
16 Jul 2026
Okan
Çalışanlar Kahvaltı Temiz Oda
10/10
Exceptional
13 Jul 2026
Lokman
Otelin konumu park problemi olmaması iyi,çalışanlar güleryüzlü ve ilgili resepsiyonda sadık beye ve roof restoranda Yücel beye ilgisi ve hızı için teşekkürler, pazar kahvaltısında sıcaklar daha fazla olabilir
8/10
Excellent
12 Jul 2026
selin
Kahvaltı zayıftı onun haricinde çalışanlar güler yüzlü,odalar temiz ve manzarası çok güzel
Partner
8/10
Excellent
03 Jul 2026
Eyup
Odada karton bardak olması bence yanlış
Fincan olabilirdi
Self
6/10
Pleasant
03 Jul 2026
Merve
Yazın 30 derece sıcagında 3. Kattaki odamızın kliması çalışmıyordu, daha dogrusu odalarda klima yok havalandırma mantıgı var, bu da bize cok yetersiz geldi. Manzara güzel sadece. Yatak ve yastıklar da çok rahatsızdı
Partner
8/10
Excellent
29 Jun 2026
Leman
güzel konum, temiz otel, mükemmel kahvaltı
Friends_and_family Family
10/10
Exceptional
25 Jun 2026
Lokman
Her şey güzeldi teşekkürler
10/10
Exceptional
13 Jun 2026
Leyla
Yemekler konusudanbaşarıszdı veotelin tasilata ihtiyacı var asamslrler bozuktu kartı okuyacağım diye dakikalarca mücadele verdik. Oda kapıları aynı şekilde
10/10
Exceptional
31 May 2026
Yücel
Gayet temizdi , personeller çok yardımcı oldu ilgi ve alaka güzeldi
Friends_and_family Family
10/10
Exceptional
30 May 2026
ahmet
Bayanlar için ayrı havuz olmalı
Friends_and_family Family
10/10
Exceptional
30 May 2026
ozlem
gayet iyi otel
10/10
Exceptional
28 May 2026
Emre
Kapalı otopark kullandırılsa daha iyi olur, motosiklet turunda aklınız motorda kalıyor
Self
10/10
Exceptional
07 May 2026
Ilknur
Kahvaltı güzeldi
Friends_and_family Family
10/10
Exceptional
06 May 2026
Lokman
Dedeman kalitesi temiz odalar güleryüzlü çalışanları ile kendimiz evimizde hissettiriyor restoran çalışanları ayrıca hem güleryüzleri ve ilgileri için teşekkür ediyorum
6/10
Pleasant
03 May 2026
Aytac
Oda temizliği sonrası nedense bornozlar alınmış. Hadi aldın, yenisini koy, koyulmamış. Odaya ilk geldiğimizde dental kit bir adetti. Bir de sen Dedeman’sın, düzgün marka bir toz kahve koyabilirsin. Ayrıca o nasıl bir otel logosu…
En önemlisi otelin kapasitesi yetersiz. Otopark sorunu var. Havuz ve spor salonu halka açılmış, çok kalabalıktı. Kahvaltı salonu da galiba halka açılmış, ikinci sabah yer bulamadık resmen. Kahvaltıda kullanılan ürünler çok ortalama.
Odalara giden halıfleksler kirli.
Bu fiyata Paris’te Eyfel manzaralı, Milano’da Duomo manzaralı bir otelde kalabilirsiniz.
Friends_and_family Family
10/10
Exceptional
25 Apr 2026
Mustafa
Harika konum. Manzaralı ve güzel odalar. Genel olarak otelden memnun kaldık. Fiyat performans dengesi gayet iyiydi.
Friends_and_family Family
2/10
Poor
02 Apr 2026
ELIF
Akşam yemeği için restaurantta yer olmadığı saçmalığı söylenerek geri çevirildik. Otelde konaklarken yemek için yorgun argın dışarıya çıkmak zorunda bırakıldık.
10/10
Exceptional
08 Feb 2026
Emir
İmkan ve özellikleri
Business
8/10
Excellent
25 Jan 2026
Saban
çalısanların nezaketi...
Friends_and_family Family
10/10
Exceptional
04 Jan 2026
Cem
Odamız deniz manzaralı idi, cam açık uyuduk, dalga sesi ile. Oda temizliği gayet güzel. Kahvaltı salonu efsane, kahvaltılıklar tatminlar. Kahvaltı salonunda çalışanlar çok kibar ve güleryüzlü. Otelin önünde ücretsiz otopark imkanı vardı.
Friends_and_family Friends
6/10
Pleasant
01 Jan 2026
Suleyman
Oda iyi deyildi ödedim paraya deymedi personel çok iyiydi kahvaltı çok güzel di
Friends_and_family Family
10/10
Exceptional
31 Oct 2025
Sermet
Kahvaltı ve Spa gayet iyiydi.
Self
10/10
Exceptional
16 Sep 2025
Sermet

Müşteri memnuniyeti detayları

Havuzu, saunası, hamamı gayet temiz, yeterli. Mutfağı lezzetli, kahvaltısı çeşitli. Yalnız takip ettiğim iki ulusal tv kanalını (TGRT Haber, TV100) televizyonuma getirtemedim. \"Mümkün değil\" dediler. İlginçti.
Self
10/10
Exceptional
18 Jun 2025
Yildiz
Perfekte Lage direkt am Meer mit vielen Einkaufsmöglichkeiten.
Sehr saubere und geräumige Zimmer.
Zuvorkommendes Personal.
Frühstück sehr reichhaltig und lässt keine Wünsche offen.
Man fühlt sich willkommen !😊
Business_and_leisure Self
10/10
Exceptional
21 May 2025
TC Mustafa

Zonguldak ziyareti.

Çok seyahat eden biri olmama rağmen, DEDEMAN otellerinde çok fazla konaklamadım. Fakat, bu son konaklamam fikrimi değiştirmeme sebep oldu. Özellikle resepsiyon görevlisi Sayın Sibel hanımın profesyonel ve samimi davranışı olumlu yönde fikir değiştirmemin sebebidir.
Partner
8/10
Excellent
15 Apr 2025
Attila
Konumu ve manzarası harika idi. AVM ye direk bağlantısı olması da çok pratik. Sauna imkanı mevcut. Birçok başka otelde spa bölümü var ama çalıştırmıyorlar.
Business
10/10
Exceptional
14 Apr 2025
Ayse Nur
Güzel bir deneyimdi, spa
Partner
10/10
Exceptional
31 Mar 2025
Gülhan
Herşey çok güzeldi. Personel samimi ve güler yüzlü. Deniz manzaralı oda mükemmel. Zonguldak'da konaklamak istiyorsanız kesinlikle tavsiye ederiz.
Biz Ramazan'da oradaydık, ve sahur icin kahvaltı verildi.
Teşekkürler
Leisure Friends
10/10
Exceptional
20 Mar 2025
Nalan
Xxx
Leisure Self
8/10
Excellent
01 Feb 2025
ERTUNC
Otel çalışanları çok yardımcı ve güler yüzlü idi. Konaklamamız da genel olarak güzeldi.

Ancak, odaların mobilya vs değişim vakti gelmiş gibi. Otel yönetiminin bu tür bir yatırımı değerlendirmesini rica ederim.
Friends_and_family Family
4/10
Poor
24 Dec 2024
Mehmet
Otel konum olarak mükemmel yalnız odaya girer girmez klimasında sorun yaşadık düzeltildi dediler bu seferde klimanın gürültüsünden çalıştıramadık beyin tırmalayacı bir sesi vardı açamadık.odadaki eşyalar çok eskimiş artık tad vermiyor yatak ve koltukları iyiydi.
Friends_and_family Family
10/10
Exceptional
21 Dec 2024
Verified traveler
Güzel bir otel
Friends_and_family Friends
10/10
Exceptional
18 Dec 2024
Gülhan
Ilk defa Dedeman Hotel'de konakladık ve çok beğendik. Deniz manzaralı oda çok rahat geniş ve temizdi.
Personel ilgili ve güler yüzlü.
Teşekkürler.
Leisure Friends
10/10
Exceptional
11 Dec 2024
Özge

Güzel

Gayet güzeldi. Meyve tabağı için otel ekibine teşekkürler. Memnun kaldık
Partner
10/10
Exceptional
06 Nov 2024
ümit
Sürekli konakladigimiz ve son derece memnun kaldığımız bir otel.alisveris merkezi ve cafeler hemen yanıbaşında.otelin yemekleri çok lezzetli
Partner
6/10
Pleasant
27 Oct 2024
Mathias

Gutes Hotel, jedoch nicht 5-Sterne würdig

In der Umgebung ist dies mit Abstand das beste Hotel. Es ist in einem luxoriösen Stil, geräumige und saubere Zimmer und ansich ein guter Service.

Jedoch gibt es auch negative Punkte, die ich von einem 5-Sterne Hotel nicht erwartet hätte.

- Bis mitten in der Nacht hat im Hotel eine Party stattgefunden. Den Bass habe ich noch nachts um 2 Uhr in meinem Zimmer gehört.
- Der Pool ist nicht im Zimmerpreis inbegriffen, sondern muss extra gezahlt werden
Business
10/10
Exceptional
26 Oct 2024
Kübra beren
Kişisel verilerin gizliliği konusundaki hassasiyet için teşekkür ederim.
2/10
Poor
07 Sep 2024
Ahmet
Dedeman kalitesine yakışmıyor
Business
10/10
Exceptional
26 Aug 2024
Gürhan
Deniz manzaralı oda insanı başka bir dünyaya götürüyor. Çiftler için veya tek başına güzel bir kafa dinleme noktası olmuş. Tatil rotamız boyunca memnun kaldığımız bir 5 yıldızlı otel oldu. Çalışanlar jest-pare yaklaşımlarıyla fark yarattı.
Business Partner
10/10
Exceptional
25 Aug 2024
Bahar
Odada ayna (boy aynası) olmaması dışında her şey çok güzeldi :)
Partner
10/10
Exceptional
15 Aug 2024
Haluk

Güzel bir konaklama için Dedeman Zonguldak

Güler yüzlü personel, her konuda yardımcı olup çözüm üretiyorlar. Zonguldak’ta konaklamak için hiç düşünmeden tercih edebilirsiniz.
Friends_and_family Family
8/10
Excellent
31 Jul 2024
Erdal

Utilfreds kunde

İndtjekning var under al kritik. Værelset var første klar kl 15.30 til trods for indvtjekningen blev lovet kl 14.00. 1,5 Times venten i foyeren er langtid efter adskillige timers kørsel fra Ankara☹️
Friends_and_family Family
8/10
Excellent
22 Jul 2024
Atilla
Banyo kapısı zor açılıp kapanıyor ve yatak eskiydi rahatsız ediyordu.Bunun dışında güzeldi
Partner
10/10
Exceptional
10 Jul 2024
Oemer

Vollkommen zufrieden

Tolles Hotel mit rund-um-sorglos Paket! Sehr gerne wieder!
Friends_and_family Family
10/10
Exceptional
28 Jun 2024
Verified traveler

Resepsiyona teşekkürler

Güzel bir otel özellikle resepsiyondaki samimiyet beni çok mutlu etti
8/10
Excellent
27 Jun 2024
Uwe
Schönes Hotel in guter Lage. Herrlicher Ausblick auf das Meer. Alles sehr schön. Personal ist freundlich und hilfsbereit.
Leisure Self
10/10
Exceptional
25 May 2024
Ufuk
Wir hatten zwar nur eine Nacht in dem Hotel, aber die Sauberkeit, das Zimmer und das Einkaufszentrum direkt nebenan mit sehr vielen Geschäften und Restaurants hat uns sehr gut gefallen. Das Innenpool mit Aussicht zum Meer war auch sehr gut, nur man musste eine Badehaube tragen, das mussten wir vor Ort für wenig Geld erwerben, was aber okay war. Die Handtücher im Hotel riechen hervorragend, habe bis jetzt in keinem Hotel so gut riechende Handtücher bekommen. Wir würden das Hotel definitiv nochmal buchen.
Leisure Family_with_children
10/10
Exceptional
29 Mar 2024
Verified traveler

Elinize sağlık

Deniz manzaralı upgrade için teşekkür ederim. Çalışanların hepsi kibar ve profesyonel. Otel gayet güzel yanlız tek sorun klimaların sadece sıcak üflemesi hava sıcaktı pencereyi açınca da yüksek sesle çalışan kompresör sesi rahatsızlık veriyordu
Business Self
10/10
Exceptional
12 Mar 2024
Oguzhan
Herşey çok mükemmeldi. Çalışanlar da çok güler yüzlüydü.
Friends_and_family Family
10/10
Exceptional
29 Feb 2024
Kenan
Service am Lobby und Zimmer war perfekt
10/10
Exceptional
27 Feb 2024
Mustafa

Kusursuz

Herşey mükemmeldi. İş için bir gün kaldım hiç bir sorun yoktu temiz, sessiz, güvenli, güler yüzlü personel.
Business
10/10
Exceptional
18 Feb 2024
Mehmet
Iki odayı sanırım bi kapıyla ayırmaya çalışmışsınız ama yan odada konuşulan tüm ses geliyodu bizde, o kapı yerine oraya bi duvar örmenizi tavsiye ederim.
Leisure Partner
10/10
Exceptional
11 Jan 2024
Ferhat
Cok temiz bir hotel. Müsteriyle ilgilenen bir müesese. Her sene geliyoruz ve memnun kaliyoruz👌
Leisure Family_with_children
10/10
Exceptional
25 Oct 2023
Ezgi Yasemin
Wir kommen sehr gerne hierhin, es ist sehr sicher, sehr Zentral direkt neben dem Einkaufszentrum sehr praktisch. Immer wieder gerne.
Leisure Family
10/10
Exceptional
31 Aug 2023
Gokhan

Muhteşem

10/10
2/10
Poor
29 Aug 2023
Abdurrezak

Resepsiyon ilgisiz!!

Merve hanım her konaklamada sorun çıkartıyor. Sürekli somurtan bi suratı var
Business
10/10
Exceptional
26 Aug 2023
Perihan

Top! 100☆

Top! Gerne wieder! Absolut zu empfehlen!
Tolle Lage, toller Service, sehr zuvorkommend!
Die Zimmer simd sehr gepflegt, das Frühstücks-Angebot mega.
Haben nichts auszusetzen und werden definitiv das Hotel wieder aufsuchen!
Friends_and_family Family

Location & surroundings

Dedeman Zonguldak
Incivez Mah.Milli Egemenlik Caddesi, 128, Zonguldak, Turkey

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Dedeman Zonguldak

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