Sheraton Qingdao Jiaozhou

China , Qingdao - Shandong
QINGDAO, No. 271 Beijing (E) Road, Jiaozhou New District
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50 reviews shown

10/10

Exceptional

24 Jan 2026

Adjai

ALL GREAT

10/10

Exceptional

26 Nov 2025

Daniel

Excellent service provided by the hotel staff. I have never seen such professional and attentive care for hotel guests. I strongly recommend this hotel for business trips.

Once again, I truly appreciate all the hotel staff.

Business Self

10/10

Exceptional

01 Nov 2025

Clarence

Very clean, great staff, lots to do in the area

10/10

Exceptional

11 Oct 2025

DEEPAK

Excellent

6/10

Pleasant

21 Sep 2025

GUY

Cigarette smoking is tolerated in the rooms, hallways, restaurant.Non smoking should be enforced. Dining options limited.

Business

10/10

Exceptional

19 Aug 2025

Chester

Best buffet I’ve ever seen!!

Leisure Self

10/10

Exceptional

16 Mar 2025

Jonathan

Fantastic breakfast buffet.

Business Self

10/10

Exceptional

31 Oct 2023

Erwin

Erwin

A good hotel, super clean and with very good attention from the staff despite the limitation that not all employees speak English. The breakfasts were very good. Recommended.

Business

6/10

Pleasant

19 Sep 2023

Richard

The front desk staffs were helpful and sent my bag to the room. I was confused on how to locate the light switch for the bathroom.
Guests are allowed to smoke in the public area, so I ordered my dinner to eat in the room.
Breakfast buffet was not good! I had the worst orange juice ever. It looks like pineapple juice but taste like from juice powder mix.

Leisure Self

8/10

Excellent

26 Jul 2023

Robert

Excellent hotel in a very convenient location. I dined int he restaurant and it was excellent, a great buffet with nice friendly staff and fabulous selection of tasty food.

Business Self

10/10

Exceptional

10 Aug 2020

Naida

The staff were excellent. Clean and comfy rooms. Transportation was accesible. Fast registration and most important to me the front desk person spike English.

Business_and_leisure Family

10/10

Exceptional

23 Jul 2020

Elizabeth A

Thanks for your service.
I've checkin for this booking and very fast, no need to wait
A++++

Self

10/10

Exceptional

23 Jul 2020

Fanisa Putri

Nice view, I've checkin for this booking.
Great Service,

Self

8/10

Excellent

26 Oct 2019

Simon

This is an excellent, clean, very spacious hotel

This is an excellent, clean, very spacious hotel near the new airport that's being built. Its 50km from the existing airport, and unless yr staying here for business nearby or one of the many Meetings/Incentive/Convention/Exhibitions they host, its a LONG way (allow an hour to the brewery at RMB 200 by taxi) into town.
The food, especially in the Chinese restaurant and the breakfast in Feast, the lobby lounge are superb with a very wide selection. Both are strongly recommended.
My only comment would be that very few (and almost none of the junior) staff spoke English (and equally, no, I don't speak their mother tongue), which I'd expect in an international hotel. ALL the staff (wait staff, concierges, reception and so on) have a translation app on their phones, so communication is not that difficult, but my (yes, foreign, monolingual) view is that the translation app is a DIS-incentive for the staff to learn English (or French, Spanish, Russian whatever).
That said, the staff were all without exception, pleasant, smiling, couldn't have tried harder and came over as very eager to please, and trying hard to be as professional as possible.

10/10

Exceptional

09 Aug 2019

MARY

Very comfortable/pleasant stay.

10/10

Exceptional

08 Aug 2019

Verified traveler

Very pleasant atmosphere and neat lobby bar helped relaxing after a busy day

Business Self

8/10

Excellent

16 Mar 2019

robert

will stay again

the location is convenient for my business - rooms are nice, only issue is the central heating - cannot make my room cool enough, but this is a China thing, so I get it

10/10

Exceptional

24 Sep 2018

DwightPerkins,

My room was always sparkling clean. Staff was always courtious and professional! Great job!

10/10

Exceptional

21 Sep 2018

Verified traveler

AN EXCELLENT HOTEL WITH JIAZHOU TRAIN STATION IN FRONT OF LOBBY.VERY.CONVENIENT FOR.BUSINESS TRIPS

8/10

Excellent

19 Aug 2018

Verified traveler

Comfortable hotel in China for the Chinese

Hotel was good, food was great, being English it was a little difficult to communicate (I found myself having to ask for an English speaker quite a lot) however that is being a little picky considering I was in China. Also being English I found it difficult to stomach the constant coughing up of phlegm and spitting it into the strategically placed rose petal and water filled bowls throughout the hotel. I guess most of the guests here would be Chinese and used to it!

10/10

Exceptional

17 Aug 2018

Thomas

Far from airport but worth it

Great hotel, but was far from the airport (about 45 minute taxi ride - $20 USD). The room was very luxurious and spacious. Breakfast was fantastic with lots of variety.

Family

8/10

Excellent

17 May 2018

robert

a good option for business travelers!

the best hotel in the area, a good option to avoid travel and stay closer to my factory. One lady at the front desk went beyond the call of duty & was Very Helpful to get a plane ticket for me - her name was \"Cherry\" - awesome! the air conditioning seems to not be very controllable in the room, ie: you can't get the room really cool - but the curtains kept the room dark. The GM takes care and seems to work 24 hr's a day! Overall, a good experience

8/10

Excellent

15 May 2018

robert

great effort in general, only thing I can suggest/comment for improvement is the phone service at front desk could use improvement - more than once, I got feedback that \"a manager will call you back\" English speaking at front desk/operator level could improve

10/10

Exceptional

02 May 2018

Nirmal

Good stay

Nice room, and lovely stafff

10/10

Exceptional

02 Dec 2017

Michael

Outstanding hotel staff excellent facilities excellent just overdid the heating a touch

8/10

Excellent

16 Nov 2017

Nice hotel

Very comfortable room, great services, good breakfast! I love the executive lounge happy hours!

10/10

Exceptional

17 Feb 2017

Verified traveler

Stay here lots in the past year. Best hotel in the area. Buffet is good with lots of choices. If you get bored of the food there are lots of options close by including a western style mall about 5 minute walk away.

8/10

Excellent

27 Sep 2016

sbglobal

For business

Have recommend same to many guest ,suitable for business

6/10

Pleasant

18 Jul 2016

Verified traveler

Fair business hotel City centre

Pleasant experience however food would not suit International Vegetarian

4/10

Poor

19 May 2016

Verified traveler

Room is comfy and nice, but environment not clean, sticky floor in restaurants, no light on hall way to room, food is bad for the price you paid comparing with other Sheraton Hotels in China. A buffet breakfast costed RMB178 with horrible food and dirty environment. For that location, hotel will be ok if food less pricey.

10/10

Exceptional

02 Nov 2015

Verified traveler

Great great hotel

I was so sorry I had to leave the hotel and move on....

8/10

Excellent

21 Sep 2015

Jeffrey

Nice Hotel for the price. Convenient.

Very nice hotel for the price.

8/10

Excellent

20 Sep 2015

Kyungdeuk

feedback

1.I enjoyed staying at Sheraton Qingdao Jiaozhou hotel.
2. Room conditions and interior were very nice and satisfied
3. There were a lot of choices in breakfast buffet

8/10

Excellent

28 Oct 2014

Chats

Beautiful but far from Qingdao

Top notch rooms and hotel for the price but much too far and difficult to reach from Qingdao and airport. I unfortunately had to move after the taxi scamed me into paying the equivalent of half the room fee to get there from airport! Taxi drivers don't want to go there nor use the meter, eventhough the hotel website lists the the cab fare being 150rmb, i was charged double and the night staff at hotel provided little help to negotiate with the taxi driver.

6/10

Pleasant

08 Oct 2014

Frank

Do not stay here unless it is free.

No one stays here. The hallway lights are off on many floor.. The place is dead!!

10/10

Exceptional

25 Mar 2014

Michael

Worth the money and more. Very forigner frindly.

Outstanding.. will always go back to Sheraton

10/10

Exceptional

03 Sep 2013

Verified traveler

Excellent value, beware the location

This hotel is excellent..5 star facilities. Good dinner buffet in the first floor restaurant, the a la carte menu from the Chinese restaurant on the 3rd floor is very good. The staff are very helpful, particulary \"Jenny\" (I think it was) at the front desk.

There are just 2 strikes against here, 1 is very minor.

The Chinese lunch buffet isnt worth it. Had it one day and found very little worth eating and nothing to recommend it. Would have been better and cheaper to just get some fried rice and sweet and sour pork from the normal menu. Not a big thing though.

The other is.. Only stay in this hotel if you have business in the immediate area. I was in a hurry booking and mistakenly booked here thinking it was somewhat near Qingdao (since Qingdao is in the hotel name..it shouldnt be). To get to Qingdao is an hour long bus ride or taxi (taxi will charge 250RMB+, the bus is just 20RMB, but you need to take a taxi to the bus station). If youre on business its perfect. If youre sight seeing/travelling then dont stay here.

10/10

Exceptional

29 Apr 2013

Verified traveler

This hotel is not in Qingdao

It is just too far away from Qingdao. I would not stay there again if I wanted to be in Qingdao and would advise others the same.

8/10

Excellent

03 Nov 2012

SEHO

Nice new Hotel with Sheraton

Hotel is very clean and staffs are very kind.Room facility is alo excellent.
Internet speed was not slow by free of charge.

But it takes one hours from Qingdao.Airport.,Taxi driver don't know this Hotel
by english address.Whoever come to this Hotel,chinese address i essential.
Except for distance this Hotel is excellent.

When i took shower ,water is very hot and not controllable,this things has to be
checked by plumbers.

I wat to give \"A\"+ Grade hotel.

8/10

Excellent

22 Oct 2012

Laurence

New Hotel, Dont order a steak!

Quality new hotel, challenges ordering a medium rare steak and not very good quality..

10/10

Exceptional

26 Aug 2012

dipten

excellent hotel

excellent hotel, staff are excellent too, very helpful