Name: Rainha D. Amelia, Arts & Leisure
Address: Rua Santiago, 15, Castelo Branco, 6000-179, PT

10/10

Exceptional

25 Jun 2026

Maryna

Déjeuner excellent, près des restaurants et bien situé

Partner

10/10

Exceptional

27 Jan 2025

SUNNY

Happy with the service

comfortable and good customer service.
Breakfast was nice.

Business

8/10

Excellent

12 Aug 2024

Joao

Big family bedroom and overall good buffet breakfast.

Friends_and_family Family

10/10

Exceptional

12 Oct 2023

SUNNY

Friendly and helpful staff

Stayed 2 nights.comfortable and clean.

Business

6/10

Pleasant

11 Oct 2023

Steven

The staff was friendly and the hotel is clean. However, this is certainly not a 4 star hotel. The room furnishing is worn, the bed is very uncomfortable, the a/c system is archaic and the bathroom is sub-standard.

Leisure Family

6/10

Pleasant

16 Sep 2022

Al

Too far out of town

The hotel was too far from anything in town to make it any more than adequate

Self

10/10

Exceptional

08 Mar 2020

Jose

Great location. Very clean. Pleasant and friendly staff

Leisure Friends

8/10

Excellent

01 Jan 2020

John

Well maintained room and place. Breakfast ok but somewhat limited. Convenient location at walking distance to the city center. Parking free in garage underneath the hotel as long as space available.

Friends_and_family Friends

10/10

Exceptional

15 Oct 2019

Jared

Great hotel, very comfortable. We enjoyed the stay!

Partner

8/10

Excellent

09 Sep 2019

Joanne

Very nice

Partner

10/10

Exceptional

27 Aug 2019

Alison

Town-centre position

Great location with parking, room had everything to hand,including a pair of scales in the bathroom, first time I've weighed myself for months!

10/10

Exceptional

10 Jun 2019

Verified traveler

Hotel is in a good location, beds a bit hard, and pillows soft. Good dinner in the restaurant, only stayed 1 night.

Leisure Partner

8/10

Excellent

07 Jun 2019

Dan

Good hotel

Good stay , nice hotel

10/10

Exceptional

16 Nov 2018

Verified traveler

A wonderful gem in the heart of town with incredible staff, impeccable service, cleanliness. Highly recommend a trip!

10/10

Exceptional

02 Nov 2018

Verified traveler

Comfortable hotel in the centre of town. Clean and pleasant.

10/10

Exceptional

06 Sep 2018

Steve

Very warm and friendly and helpful receptionist good parking , good breakfast and excellent location clean rooms

Friends

8/10

Excellent

31 Jul 2018

Heather

Clean and central

We stayed as we went to a wedding which was nearby. Clean hotel with good breakfast buffet. A bit dated but best place to stay in Castelo Branco.

Friends

10/10

Exceptional

10 Jun 2018

Suze

Good location. Near bus and train stations if using public transport, but also near the centre. Superb value for money. Room was good size,with comfy bed ang good shower. Couldn’t ask for more.

8/10

Excellent

02 Jun 2018

Verified traveler

Very friendly and helpful staf. Good value for money and would recommend

8/10

Excellent

29 May 2018

Jim

Not the best but ok

Very welcoming receptionist. The hotel was smallish and clean but the view from the room was the back of apartment blocks (not nice) the town itself was nice and only a 5 min walk

Partner

10/10

Exceptional

07 Dec 2017

Beau

Expedia was only problem

When I purchased the room on Expedia, it stated that it came with breakfast. When I got to the hotel they told me it was not included, and I know for a fact I chose it that way. After contacting Expedia they told me there was nothing they could do :-) the hotel staff gave us free breakfast and said it’s not the first time at that Expedia has done this to their guests, something fails in the transfer of information, i.e. breakfast. Great Hotel, definitely look forward to staying there again!

4/10

Poor

29 Sep 2017

Verified traveler

Hotel for convenience only

After travelling for three weeks, this Hotel was easily the most disappointing place that we stayed.

The receptionist at the Hotel was certainly not welcoming and if we had not already paid to stay, we would have considered going elsewhere. We had a problem with check-in (not the fault of the Hotel or ourselves but with the booking Agent) but the receptionist was condescending and very unhelpful. Definitely in the wrong job of customer service!

Our attempt at obtaining a drink from the Hotel bar that night was a joke - there was no-one serving at the bar so we asked the Hotel receptionist (different to the one above) to find someone. Ten minutes later we had to give up and went back to our room, without having been served or even acknowledged!

Breakfast was also a huge disappointment - the lady in the breakfast room could barely raise a smile. The choice and variety of food was also disappointing.

We have stayed 23 consecutive nights in Hotels on this holiday - this was our last night and by far the worst experience - mainly down to the negativity of the staff and their lack of focus on customer service.

I would definitely not recommend a stay in this Hotel.

10/10

Exceptional

10 Jul 2015

Christopher

Best Hotel in Castelo Branco

Excellent. No other word for it.
From the fact that ALL of the staff were so friendly, to the cleanliness of the hotel in general, and the room in particular, to the quality of the meals. Would recommend the Amelia de Rainha to anyone.

Partner

8/10

Excellent

21 May 2015

Verified traveler

Bishop Garden

Good directions getting there.
Unique experience

10/10

Exceptional

10 Mar 2015

Paul

On tour

Useful short stop stay

Partner

8/10

Excellent

16 Jun 2014

Verified traveler

Nice hotel in the town.

We used the hotel as a stop off point whilst touring through Portugal and Spain. It is well located and sign posted in the town and offers secure off street parking, which I would suggest you use. We had a good meal in the hotel in the evening and a pleasant walk round the old town.
A good breakfast was included in our room rate and it was perfectly adequate, with a good choice.

8/10

Excellent

25 Mar 2026

ilidio

Quarto limpo, localização.

Friends_and_family Family

8/10

Excellent

06 Feb 2026

gerson

Hotel razoável, restaurante não oferece boa comida, café da manhã razoável

Partner

2/10

Poor

09 Nov 2025

Paulo

Cama individual. Atendimento péssimo no check in. A não repetir

Self

8/10

Excellent

28 Aug 2025

Rodrigo F

Boa hotel.

Partner

10/10

Exceptional

05 Jun 2025

Shinji

excellent service with fabulous hospitality

Leisure Self

10/10

Exceptional

21 Aug 2024

Carmen

Bom atendimento por toda a equipe. Gostamos do quarto , do café da manhã delicioso. Foi uma boa surpresa na nossa viagem.

Friends_and_family Family

10/10

Exceptional

12 Aug 2024

Daniela

Boa estadia

Funcionários simpáticos, quarto confortável, bom pequeno-almoço.

Friends_and_family Family

10/10

Exceptional

16 Jul 2023

Adolfo

Hotel muito confortável. Café da manhã excelente.

Partner

10/10

Exceptional

31 Jul 2021

Ana

Excelente

Business

10/10

Exceptional

28 Jul 2021

Fernandes

Uma viagem a castelo branco

Hotel com muitas boas condições e uma óptima relação preço/qualidade.
Óptimo estacionamento.
Refeições a preços e com qualidade muito aceitáveis.

Friends_and_family Friends

6/10

Pleasant

25 Oct 2020

Vitorino

Falta de simpatia

Péssimo atendimento, quer num primeiro contacto via telefone, quer nos contactos posteriores (check-in e check-out) por parte da recepcionista de serviço nos respetivos momentos. Falta de simpatia e atendimento com trato indiferente/desagradável (ao contrário de camareiras com quem me cruzei e de um rececionista, que foram extremamente prestáveis, com amabilidade). Limpeza geral, boa, comodidades e localização, razoáveis. Relação preço vs. qualidade desajustada. Por esta razão e pela descrição supracitada relativamente à falta de simpatia, não voltarei.

Self

8/10

Excellent

09 Dec 2019

Verified traveler

Muy buena situación y parquin gratuito. Hotel recomendable aunque el café del desayuno es bastante malo.

Leisure Friends

8/10

Excellent

18 Nov 2019

Verified traveler

Mitigé

Petit déjeuner pas à la hauteur d l établissement différents de fruits en pichet sans indication pas d étiquette pas de jus d orange maison fruits au sirop en conserve en saladiers pas de salade de fruits maison ....Stationnement difficile en pleine ville ou loin de l hôtel

Friends_and_family Family

8/10

Excellent

23 Sep 2019

Anne B.

Parkering

Friends_and_family Family

8/10

Excellent

12 Jun 2019

H.

Top service, super ontbijt. Out of date decoratie

Mooi hotel. Inrichting kan oppepper gebruiken. Vloerbedekking is niet van deze tijd. Ontbijt super. Verder alles uitstekend. Personeel zeer vriendelijk als overal in Portugal.

Partner

4/10

Poor

09 Jun 2019

JuanLuis

Nos gusto mucho el trato de la camarera del desayuno.

Leisure Partner

8/10

Excellent

04 Jun 2019

Verified traveler

Ottima la posizione. Buona la pulizia e la cortesia del personale.

Business Self

8/10

Excellent

16 Aug 2018

Laurent

The place To be !

Très bonnes prestations en général. Hôtel calme et bien situé à proximité du centre historique. Au restaurant, cuisine locale et internationale.

8/10

Excellent

30 May 2018

Verified traveler

VIAJE A CASTELO BRANCO

Falla la conexión WIFI. Por lo demás el hotel es cómodo y los servicios cubren nuestras necesidades.

4/10

Poor

24 Oct 2017

Gisèle

La propreté de la chambre était médiocre. Le rideau de douche endommagé. On voyait la saleté dans les couloirs. Je ne recommande pas cet endroit!

Partner

8/10

Excellent

14 Sep 2017

Verified traveler

Boa opção para viagens à negócios.

Como fui à trabalho , apenas por uma noite, não tive muito tempo para usufruir do Hotel o suficiente para uma melhor avaliação; posso dizer que as instalações são limpas e confortáveis , a localização é muito boa e de que desfrutei de um jantar muito saboroso no Restaurante.

6/10

Pleasant

04 Jan 2016

EMIKO

ビジネスホテルと考えます。

普通のビジネスホテルです。カステラブランコかの駅から徒歩10分くらいで徒歩圏内であること、翌日モンサントへいく為に利用しました。

Family

10/10

Exceptional

10 Nov 2015

Maria Fernanda

otimo