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Buffet Breakfast
This meal plan may be available depending on the selected room/rate.
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9.2/10Excellent133 Reviews
Cleanliness9.2/10 9.2
Service9.2/10 9.2
Comfort9.0/10 9.0
Condition9.2/10 9.2
Location9.2/10 9.2
Neighborhood9.0/10 9.0
Amenities9.4/10 9.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Czarny Potok Resort & Spa
This elegant property is located at the foot of the Jaworzyna Krynicka mountain in Krynica Zdroj. It offers accommodation with an indoor swimming pool, a fitness centre and a club for children. Also available for guests are hot tubs, different types of sauna and various spa and wellness treatments.
The rooms feature stylish design with patterned carpets and wallpapers. Three restaurants of the premises specialise in regional Polish and international cuisine.
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Located in Krynica-Zdroj, Hotel Czarny Potok Resort SPA & Conference is in the mountains, a 3-minute drive from Gromada ski lift and 6 minutes from Mineral Water Pump Room. This family-friendly hotel is 2.5 mi (4 km) from Krynica-Zdroj Ski Lift and 2.5 mi (4.1 km) from Nikifor Museum.
Stay in one of 236 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Childcare
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
11:00 AM
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
Professional property host/manager
Pets allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Essential Travel
Essential workers only - NO
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: PLN 6.60 per person, per night
We have included all charges provided to us by the property.
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You need to know
- Pool access available from 7 AM to 11 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
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Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- This property may place guests in another building if the main building is full.
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Minimal age
18
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Optional fees
- Pet fee: PLN 115 per pet, per night
- Service animals are exempt from fees
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: PLN 269.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
Russian
English
Polish
Nearby attractions
Gromada ski lift
1.3 km / 0.8 mi
Henryk Ski Lift
3.7 km / 2.3 mi
Azoty Ski Lift
3.7 km / 2.3 mi
Mineral Water Pump Room
4 km / 2.5 mi
Mt. Parkowa Funicular
4 km / 2.5 mi
Nikifor Museum
4.1 km / 2.5 mi
Slotwiny Ski Lift
4.3 km / 2.7 mi
Krynica-Zdroj Ski Lift
4.4 km / 2.7 mi
Ski Lift Jaworzyna
6.3 km / 3.9 mi
Wooden Tserkvas of the Carpathian Region in Poland and Ukraine
7.3 km / 4.5 mi
Plac sportowy
11.6 km / 7.2 mi
Tylicz Ski Lift
11.9 km / 7.4 mi
Wyciąg na Pustą Ski Lift
18.5 km / 11.5 mi
Bardejov Square
36.8 km / 22.9 mi
Šariš Museum
36.9 km / 22.9 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of construction: 2012
- Total number of rooms: 236
- Annexe (s): 12
- Apartments: 2
- hotel
- American Express
- JCB
- MasterCard
- Visa
- City centre
- Bus/Train station
- Ski slopes
Show 59 more facilities & services
- 24-hour reception
- Check-in hour
- Check-out hour
- Mobile phone coverage
- Wi-fi
- Airport Shuttle
- Room service
- Laundry service
- Bicycle hire service
- Babysitting service
- Multilingual staff
- Bellboy service
- Air conditioning in public areas
- Hotel safe
- Cloakroom
- Lift access
- Newspaper stand
- Shop
- Garden
- Terrace
- Concierge
- Sun terrace
- Gym
- Newspapers
- Luggage room
- Grill/BBQ
- Ski storage
- Café
- Bar
- Restaurant: 3
- Non-smoking area
- Conference room
- Meeting room
- Business centre
- Indoor freshwater pool: 1
- Children’s swimming area: 1
- Sun loungers
- Children playground
- Kids’ club
- Entertainment programme for children
- TV lounge
- Game room
- Sauna
- Steam bath
- Massage
- Spa treatments
- Hairdressing salon
- Breakfast
- Breakfast buffet
- Buffet lunch
- Buffet dinner
- À la carte dinner
- Special dietary options
- Non-smoking establishment
- Aqua fit
- Squash
- Aerobics
- Fitness
- Billiards
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCzarny Potok Resort & Spa
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Double or Twin CLASSICDouble or Twin • CLASSICDBT.AS
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- CLASSIC
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCzarny Potok Resort & Spa
Double or Twin CLASSIC
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- CLASSIC
Adult and child limits apply within the room's total guest limit.
Room code: DBT.AS
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE AccessibleDOUBLE • AccessibleDBL.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCzarny Potok Resort & Spa
DOUBLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room CLASSICRoom • CLASSICROO.AS
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- CLASSIC
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCzarny Potok Resort & Spa
Room CLASSIC
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- CLASSIC
Adult and child limits apply within the room's total guest limit.
Room code: ROO.AS
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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APARTMENT TWO BEDROOMSAPARTMENT • TWO BEDROOMSAPT.B2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCzarny Potok Resort & Spa
APARTMENT TWO BEDROOMS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: APT.B2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE CLASSIC KING BEDDOUBLE • CLASSIC KING BEDDBL.AS-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CLASSIC KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCzarny Potok Resort & Spa
DOUBLE CLASSIC KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CLASSIC KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.AS-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room CLASSIC WITH BALCONYRoom • CLASSIC WITH BALCONYROO.AS-BL
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- CLASSIC WITH BALCONY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCzarny Potok Resort & Spa
Room CLASSIC WITH BALCONY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- CLASSIC WITH BALCONY
Adult and child limits apply within the room's total guest limit.
Room code: ROO.AS-BL
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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JUNIOR SUITE DELUXEJUNIOR SUITE • DELUXEJSU.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCzarny Potok Resort & Spa
JUNIOR SUITE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: JSU.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin CLASSIC KING BEDDouble or Twin • CLASSIC KING BEDDBT.AS-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- CLASSIC KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCzarny Potok Resort & Spa
Double or Twin CLASSIC KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- CLASSIC KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.AS-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCzarny Potok Resort & Spa
JUNIOR SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: JSU.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room AccessibleRoom • AccessibleROO.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCzarny Potok Resort & Spa
Room Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: ROO.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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FAMILY ROOM SUPERIORFAMILY ROOM • SUPERIORFAM.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCzarny Potok Resort & Spa
FAMILY ROOM SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: FAM.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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JUNIOR SUITE WITH DOUBLE BEDJUNIOR SUITE • WITH DOUBLE BEDJSU.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCzarny Potok Resort & Spa
JUNIOR SUITE WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: JSU.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCzarny Potok Resort & Spa
QUADRUPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: QUA.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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VILLA CLASSICVILLA • CLASSICVIL.AS
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 2–20 • Adults: max. 20 • Children: max. 13
- Room type
- VILLA
- View / characteristic
- CLASSIC
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCzarny Potok Resort & Spa
VILLA CLASSIC
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 2–20 • Adults: max. 20 • Children: max. 13
- Room type
- VILLA
- View / characteristic
- CLASSIC
Adult and child limits apply within the room's total guest limit.
Room code: VIL.AS
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Czarny Potok Resort & Spa
50
reviews shown
Shawna
I wish I could give this resort 5 stars but it’s Hotels.com’s fault and my fault for not paying closer attention to detail. When I booked this I unfortunately didn’t understand it was a FAMILY resort. It is PERFECT for families with kids. Although I was curious about the conference area. I also didn’t understand the language well and perhaps j was there on a dedicated kids weekend. As a solo traveler I was caught off guard. Other than that this resort is FANTASTIC!! Gorgeous, close to the gondola. Amenities amazing.
danuta
Properties, beautiful the rooms are a little bit outdated but outdoors is great and location. Awesome.
beata
I was very impressed with hotel and I couldn’t complain about anything.
The food is excellent
The food is excellent
Mateusz
Excellent stat
andrzej
Very Beautiful and clean place. Breakfast is top of the notch!
Maria
1.Fantastyczna jakość proponowanych potraw - wybitna zasługa kucharzy
2.Możliwość korzystania z basenów i siłowni (świetny pomysł z siłownią zewnętrzną)
2.Możliwość korzystania z basenów i siłowni (świetny pomysł z siłownią zewnętrzną)
Marta
Loved the location in the mountain area by the stream. Comfortable junior sweet for our family of 4. Very polite, professional staff.
Nara
I do like the structure, those enclosed bridges allowing you to enjoy the view is really amazing. Customer service was nice to us, after informing Small suites, no too much space between bed/sofa and wall. if you are there in summer time and you need a bit warmer room please let the front desk know in advance and they will make it happen, I didn’t do it and later when I tried to request it was difficult to get a hold with front desk since phones in rooms doesn’t work and my special communication with front desk it didn’t work at that time , son we slept in cold room . was cold that night. We didn’t get to enjoy the restaurant, when we went there no one greet us or pay attention to us. That was weird , so we went to next hotel up the hill and we had good dinner there . other than that, we will recommend this hotel for a nice family time .
Arkadiusz
Perfectly located, well maintained, and full of attractions.
Jan
Nice hotel, nice pool, sauna ok - not so hot unfortunatelly. Greak breakfast. Narrow parking places.
Janet
Great hotel with excellent location
A great stay. Very comfy bed, spacious room, great breakfast and the food in the restaurant was excellent.
Dmitri
Czarny Potok is an outstanding place to visit and to stay there for relaxation, or for business meetings. Highly recommended. It was not the first visit for me and my wife, and we will be happy to visit it once again.
Tahiz
Everything was perfect
Thanks
Thanks
jaroslaw
Perfect
Adam
Great place
Great place especially for kids… a lot of lifts and spread out so be prepared to move about. Spa is excellent and great service. Beautiful views
D
Great stay, great hotel.
Great experience. Slight problem at checkin where they wanted to charge 150zl for my kid that was with me. When I booked it stated kid stays for free when using same bed. This was sorted but should not have had to make a fuss about it.
Apart from this, a wonderful stay as always!
Apart from this, a wonderful stay as always!
Maciej
Deserves 2 stars at best. Terrible price/quality.
Approaching hotel one would be excused from expecting spectacular moments to come. Yet, disillusionment comes as soon as you check in.
Terrible interior. Tasteless. Feels like 20+ years old Conference Centre from early days of business transformation. And from the first moments you know it is going to be noisy. Parrot cage (sic!) stationed just next to reception desk and bar makes sure that you barely hear the staff.
Then you need to wander long hallways to reach your room. Hordes of guest walking by the rooms of those less lucky to be hosted by the connecting corridor. Needles to say you hear every running child, squeeking luggage wheel or scream.
Standard double room does not give you any impression of luxury. Furniture, colours, carpet, size... All is resembles CHEAP 3-star business hotel. Bathroom was really dark.
Breakfast was mediocre.
Welcome drink is a smal, cheap, brandless prosecco.
Swimming pool area looks like municipal, public object.
At 8am we were woken up by the sound of chainsaw. It turned out to be staff blowing leaves from pavements. Apparently couldn't wait till 10 or 11am...
All this for 120EUR+/night
Terrible interior. Tasteless. Feels like 20+ years old Conference Centre from early days of business transformation. And from the first moments you know it is going to be noisy. Parrot cage (sic!) stationed just next to reception desk and bar makes sure that you barely hear the staff.
Then you need to wander long hallways to reach your room. Hordes of guest walking by the rooms of those less lucky to be hosted by the connecting corridor. Needles to say you hear every running child, squeeking luggage wheel or scream.
Standard double room does not give you any impression of luxury. Furniture, colours, carpet, size... All is resembles CHEAP 3-star business hotel. Bathroom was really dark.
Breakfast was mediocre.
Welcome drink is a smal, cheap, brandless prosecco.
Swimming pool area looks like municipal, public object.
At 8am we were woken up by the sound of chainsaw. It turned out to be staff blowing leaves from pavements. Apparently couldn't wait till 10 or 11am...
All this for 120EUR+/night
alex
Good hotel, average service
We decided to stay somewhere different this time on our way to see family and I must admit I am somewhat disappointed. Not so much at the hotel itself which was pretty nice but the service wasn’t great. A number of little things just made is feel that it wouldn’t be a place we would stay again. A few examples :
Not having linen for our child’s bed on a late arrival
Not having working safety vests for children in the pool
Not allowing us to finish our bowling game as someone else was waiting
Making numerous mistakes in spa bookings then only doing a 50 minute treatment on an hour booking
Having a price increase on the buffet dinner half way through our stay
Food could also do with a review as it was okay but not good or great
For the first time I asked to see the manager on check to review - very polite and nice - even returned half the massage cost. However a mistake was to question my integrity by going off and checking what I had said which from a customers perspective who has nothing to gain or lose by giving this feedback wasn’t great. In summary, great facilities, average service. Would go back to the hotel I generally use which on this occasion was a bit more expensive BUT if I could go back I’d pay the extra for the much better experience.
Not having linen for our child’s bed on a late arrival
Not having working safety vests for children in the pool
Not allowing us to finish our bowling game as someone else was waiting
Making numerous mistakes in spa bookings then only doing a 50 minute treatment on an hour booking
Having a price increase on the buffet dinner half way through our stay
Food could also do with a review as it was okay but not good or great
For the first time I asked to see the manager on check to review - very polite and nice - even returned half the massage cost. However a mistake was to question my integrity by going off and checking what I had said which from a customers perspective who has nothing to gain or lose by giving this feedback wasn’t great. In summary, great facilities, average service. Would go back to the hotel I generally use which on this occasion was a bit more expensive BUT if I could go back I’d pay the extra for the much better experience.
Verified traveler
Great family getaway
Hotel Czarny Potok provided perfect setting for a nice weekend getaway. It just could not have been better. Food was great, room was great and the amenities to keep both us the parents as well as kids happy and entertained were really, really, really excellent. KUDOS especially to the staff at kids club.
CELINE
perfect holidays
We had a lovely time in this hotel to relax in the middle of the Polish Mountains. Very clean, staff ever so welcoming, and perfect premises!
Dariusz
for good rest and relax
great swimming pool and spa area. Very friendly hotel for families with children. For kids always something to do. Very good breakfast buffet and choice of dishes in restaurant. Very supportive staff. Definitelly worth returning.
robert
nothing special
only 25- 30% occupancy during the wekk simply to much money for sevices provided. felt like hotel ghost, mostly after midnight with most of the lighs in main lobby turned off. simply no value for a dollar. and parking shortage with hotel filed up 50% over weekend
Verified traveler
October stay
Our family with youngsters traveled in October from Krakow. A small number of guests were at this new hotel/ spa on the weekday we arrived. Hours for use of the pool were limited the evening we arrived, so we were disappointed not to be able to use the pool upon arrival at 8 p.m. The pools were fabulous when we used them early the next morning!
Motorized vehicles are available to transport guests from distant units to the main building and to spa building as desired. Layout of hotel is unique and details of architecture, landscaping and room appointments are lovely.
Motorized vehicles are available to transport guests from distant units to the main building and to spa building as desired. Layout of hotel is unique and details of architecture, landscaping and room appointments are lovely.
Marco
Oud, geen hoogwaardige kamers. Goedkoop spul gebruikt. Eten duur en slecht. Spreken slecht engels.
Wojciech
Turystyka
Spokojny wypoczynek.
Iwona
Niestety niewyspani
Hotel przyjemny i czysty. Obsługa bardzo miła i pomocna. Śniadanie bardzo pyszne i zróżnicowane. Basen zadbany i fajny. Jedyne co popsuło pobyt to materac na łóźku -niestety był tak czuły,że każdy ruch na nim to fala wibracji budząca osobę leżącą obok. zapewne w pokoju Twin , gdzie każdy śpi osobno materace by się sprawdziły ale przy wspólnym spaniu sa tragiczne co spowodowało totalne niewysapnie.
Kinga
Polecam!
Swietne miejsce, pyszne sniadanie i uprzejma obsluga. Jest tak milo, ze nawet nie trzeba szukac atrakcji poza hotelem. Dla aktywnych latwy szlak pieszy na Jaworzyne za rogiem ;) (i wiele innych atrakcji ale nam to wystarczylo :))
JUSTYNA
Rodzinny odpoczynek
Wspaniały hotel, który zapewnia kompleksowy wypoczynek dla całej rodziny. Wiele atrakcji dla dzieci, opieka w kids clubie, basen a nawet seans filmowy a pozwala rodzicom skorzystać z atrakcji i udogodnień dla dorosłych. Warto podkreślić iż zachowane wszelkie środki ostrożności i czystości w tym trudnym okresie.
Maciej
Weekend
Wyjazd na weekend z żoną. Bardzo mila obsluga
Maciej
Ok.
Gutes Hotel mit ein paar Haken. Gutes Frühstück.
Piotr
Dobry Hotel
Fajny hotel w fajnym miejscu , troche juz dotkniety przez czas. Najlepiej miec pokoj z lacznikiem gdyz niektore budynki sa od siebie bardzo oddalone. Ogolnie bardzo fajny pobyt. Polecam!
Bartosz
Obiekt wymaga odświeżenia. Niewygodna komunikacja pomiedzy oddalonymi od siebie budynkami. Przyjemna strefa basenowa. Fatalna obsługa w Lobby Bar.
Verified traveler
Hotelový komplex je neskutočný! Nádherné prostredie, milí personál v celom areáli. Všade bolo čisto a s ničím nebol problém. Švédske stoly na večeru v takom rozsahu, aký si ani nevieme predstaviť. Určite sa na toto miesto vrátime.
Jacek
Jacek
Polecam pod każdym względem
- jedzenia, obsługi, położenia, atrakcji hotelowych i okolicy.
- jedzenia, obsługi, położenia, atrakcji hotelowych i okolicy.
Verified traveler
Geweldig
Heel schoon. Vriendelijk personeel. Fantastisch ontbijt. Goede restaurants. Fijne wellness.
Jacek
Bardzo mila i uprzejma obsluga. Ladna okolica, zadbane hotelowe otoczenie. Bardzo dobre sniadanie, duzy wybor, kazdy cos znajdzie. Nie mniej niewygodne lozko i glosno pracujaca klimatyzacja. W tej cenie te 2 ostatnie aspekty powinhy byc na lepszym poziomie.
Robert
Rocznicowo-romantyczny
Obiekt umiejscowiony w scenerii górskiego potoku, który swoim szumem nadaje wspaniały klimat miejsca oraz wyciszenia...
Obiekt wart odzwiedzenia....polecam
Obiekt wart odzwiedzenia....polecam
Michaela
Odporúčam
Hotel má výbornú polohu, veľké čisté izby, bohaté raňajky, animácie i super wellness.
Miroslav
Pekný hotel bez profesionálneho manažéra.
Neodborný personál. Hotel bez kvalitného vedenia. O jednat si diplnenie minibaru nebolo mozne. Inak jedlo fajn. Kvalitne a chutne jedlá. Wellness potrebuje hlavu a pätu a určite potrebuje poriadnu a odbornú rekonštrukciu. Často nám bola v hoteli zima.
Maciej
Jakość obsługi
Super miejsce na odpoczynek , miła obsługa i bardzo miły i pomocny ratownik GOPR/WOPR mimo wczesnej pory naszego przybycia na basen. Super tylko żeby tak było wszędzie.
Julio M
Super Hotel !!!
Hotel bardzo dobre. Czyste i ciche pokoje. znakomity śniadanie. Restauracje i obsługa super! Mieliśmy weekend romantyczny z żoną i już szukamy kolejny termin. Bardzo polecam.
Lasse
October
Nice place... but small pool. and a lot of children screaming and running around. i had hope for a nice quiet place but...
Maciej
Świtna lokalizacja, komfortowe pokoje, smaczne jedzenie i miła obsługa. Hotel przypadł nam do gustu i z pewnością tam jeszcze wrócimy.
Arkadiusz
Polecam, duży kompleks z dużą ilością atrakcji
Bardzo duży obiekt z dużą ilością atrakcji.
Pokoje czyste i przestronne. Akceptacja zwierząt dla nas dużym atutem. Obiekt duży i składający się z wielu obiektów, ale jest bardzo dobrze oznaczony i wszędzie się trafi. Polecam, bo my napewno tam wrócimy.
Pokoje czyste i przestronne. Akceptacja zwierząt dla nas dużym atutem. Obiekt duży i składający się z wielu obiektów, ale jest bardzo dobrze oznaczony i wszędzie się trafi. Polecam, bo my napewno tam wrócimy.
Daniel
Wyjazd z rodziną
Świetny hotel z mnóstwem atrakcji dla dzieci i dorosłych. Jedynym mankamentem była łazienka w pokoju Junior Suite. Polecam wszystkim ceniącym sobie spokój i komfort. Super miejsce na wyjazd z dziećmi. Bardzo dobre jedzenie.
Verified traveler
Luksusowy hotel na terenie Krynicy
Bardzo ładny hotel, świetne śniadania, obsługa bardzo miła.
Jedynym minusem chyba były tylko bardzo długie dojścia z jednego budynku do drugiego, łacznikami w ktorych gdzieniegdzie było nienajcieplej.
Jedynym minusem chyba były tylko bardzo długie dojścia z jednego budynku do drugiego, łacznikami w ktorych gdzieniegdzie było nienajcieplej.
Jakub
Nowoczesny fatalnie zaprojektowany moloch
Jeżeli ktoś się wybiera pierwszy raz to polecam upewnić się w której części hotelu zostaniecie zakwaterowani. My dopiero na miejscu dowiedzieliśmy się że nasze skrzydło i 2 inne nie posiadają połączenia z głównym budynkiem hotelu oraz z częścią basenową i spa. Oznacza to że trzeba wychodzić w mrozie z małym dzieckiem na zewnątrz za każdym razem w drodze z basenu i na basen i na posiłki. Oczywiście przy rezerwacji zero informacji na ten temat - byle wyciągnąć kasę od klienta. Gdyby informacja taka znalazła się przy rezerwacji nigdy nie zdecydował bym się na popyt w takich warunkach z rocznym dzieckiem i temp. -1 na zewnątrz. Jeżeli komuś to nie przeszkadza to cała reszta jest w miarę ok chociaż raczej za dużo kasy żądają za takie warunki. Nie ma jakiś specjalnych luksusów, hotel z zewnątrz wygląda 4 razy lepiej niż w środku. Pokoje też bez rewelacji, widać że robione na szybko - np. szafa przesuwana nie dało się otworzyć nawet do połowy 1 skrzydła bo uchwyt z szafki wewnątrz je blokował.
Katarzyna
Wakacje w Krynicy
Mieszkaliśmy w Junior apartamencie. Jego wielkość była wystarczajaca. Największym minusem tego pokoju była umywalka w przedsionku !? oraz trzeszczące podłogi. Szkoda rownież, ze nie była balkonu.
Sam hotel i jego najbliższe otoczenie bardzo miłe i sprzyjające relaksowi. Bardzo dobre animacje dla dzieci.
Przydarzyła nam sie rownież niemiła sytuacja w restauracji a'la karta, gdzie kierownik sali upierał sie byśmy zasiedli przy mniejszym stole ..... To kuriozalne i nigdy wcześniej nie spotkaliśmy sie z takim zachowaniem. Pozdrawiamy Pana Pawła i życzymy więcej uśmiechu, jak rownież empatii wobec gości....
Sam hotel i jego najbliższe otoczenie bardzo miłe i sprzyjające relaksowi. Bardzo dobre animacje dla dzieci.
Przydarzyła nam sie rownież niemiła sytuacja w restauracji a'la karta, gdzie kierownik sali upierał sie byśmy zasiedli przy mniejszym stole ..... To kuriozalne i nigdy wcześniej nie spotkaliśmy sie z takim zachowaniem. Pozdrawiamy Pana Pawła i życzymy więcej uśmiechu, jak rownież empatii wobec gości....
Anna
Pobyt Krynica
Hotel godny polecenia jeżeli chce się odpocząć lub zrelaksować w spa natomiast sama Krynica Zdrój kompletnie nieciekawa... chyba że dla emerytów!
Karolina
Restauracja ala'Cart poziom menu na srednim poziomie. Brak nowych trendów ,brak rozmaitej porcelany . Lekka monotonia , brak świeżości.
Dania wydane bez zarzuty ...
zapach komuny ...
Dania wydane bez zarzuty ...
zapach komuny ...
Location & surroundings
Czarny Potok Resort & Spa
Czarny Potok, 65, Krynica-zdroj, Poland
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Czarny Potok Resort & Spa
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