GCC Hotel and Club

India , Mumbai
THANE, MAHARASHTRA, Off. Mira Bhayander Road, Mira Road East
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20 reviews shown

8/10

Excellent

12 Jan 2026

Abdulla

Restaurant staff needs to be more interactive as they seems to be more ingrossed in talking among themselves instead of looking at the guest for what they need.

Leisure Family_with_children

8/10

Excellent

02 May 2022

LALIT

This hotel is very expensive!
Not worth the amount they are charging! Breakfast is not that testy.
Very limited food items in Buffet breakfast!
Charges are very high!

Friends_and_family Family

2/10

Poor

21 Dec 2020

Jaskaran

Not a covid friendly hotel Not following any rules

It is not a covid friendly hotel. The staff doesn't take care of any of the rules or regulations in place for CoVID-19 despite being in a city with highest covid rate. The hotel has marked to ensure people are wearing mask and social distancing is done, however even the gate keeper is not following those rules.

I took photos where the staff is neither maintaining social distancing nor wearing a mask nor enforcing customers to wear a mask.

The rooms are cleaned by staff not wearing gloves or a mask. Room service is done by staff again not wearing a glove or mask. When I mentioned it to them only then they started to wear a mask. They say rooms are sanitizer but are not.

Saikat Chatterjee, who is the General Manager of the hotel, was very casual when I made a complaint despite his staff in front of him was standing on reception not wearing a mask. He is attitude was like yeah sir I'll do a staff meeting and then see what can be done, I was like but I'll put a review about itz he was like sir yeah doesn't matter, I'll do a staff meeting first.

This will become a breeder if they don't take care.

Friends_and_family Family

10/10

Exceptional

14 Mar 2020

LALIT

Very good comfortable hotel.
Breakfast ok, nothing great.
Rooms are very specious in new wing.staff is good!

Self

2/10

Poor

19 Feb 2020

Verified traveler

It never mention you can't bring a friend to except by marriage. Not everyone read hotel policy not when you are booking online. They need to let this site to know about there couples policy. I have to check out after paid for three days.

Business

8/10

Excellent

07 Jul 2019

Verified traveler

Good service at this hotel. Good breakfast. Good location

Business Self

4/10

Poor

03 Feb 2019

Paula

Disappointed

Disappointed with the customer service at this hotel. The food was good but when we tried to order room service and the staff member got the order wrong instead of apoligising and taking the meal back we were blamed for the order and still charged for the meal. English speaking guests should take a translate you won't get anywhere otherwise. The location isnt in a good neighbourhood. Got to see some pretty weddings ceremonies was the only highlight

Family

8/10

Excellent

11 Mar 2018

Evette

Nice hotel just very far out of the main centre of

Hotel is good and the staff friendly and efficient. Just very far from where we really needed to be and that is at the port and main sightseeing areas.

6/10

Pleasant

18 Sep 2017

Navneet

An average Hotel

An average Hotel, not worth the money for the area the hotel is situated in.

Family

4/10

Poor

10 Dec 2016

Rahul

Poor experience. Staff does not even listen..

6/10

Pleasant

26 Sep 2016

keith

Too much noise.Terrible Internet.good food but too expensive.very helpful staff.good breakfast.

6/10

Pleasant

30 May 2016

nish

decent hotel...lack customer service in some areas

disappointed overall - pool area under development which meant the main reason for choosing was not available. The bar also on a big night for cricket ipl final choose to play love music over commentary. lack of common sense....breakfast and reception was very good service

6/10

Pleasant

27 May 2015

randy b.

Ok hotel close to thane

Friendly staff but lacks talent. 5 people at reception and still took 10 to 15 mins to check in. Ordered room service and found two long human hair strands in rice.

Breakfast was below average.

Overall this is a cheap business hotel and staff lacks talent. By that I don't mean they are unfriendly. They just lack commonsense. Like the guy who was bringing our luggage rammed himself with us in the same elevator instead of taking the next one. The girl at reception called at 8 am to reassert that we have to check out at 10 am. So mind u check out here is 10 am. Although we were given an extra hour upon request.

8/10

Excellent

25 May 2015

Dipesh

keep it up

Its very nice, I will stay same hotel in next visit.

6/10

Pleasant

15 Jan 2015

Jamal

Noisy and full of bad smell

Bad Smell reported but not resolved, food is suitable only for Indian nationals and rooms not clean, additionally, very noisy and there are high voices coming from out side and from the floor.

6/10

Pleasant

05 Jan 2015

Rahul Wadhwa

Nice hotel, have a nearby beach but not all POI.

In room Service is poor, mattress on beds are not like a good 3-4 star hotel.
Parking area is good, no vellet parking being a club.

Clean swiming pool, great veg restro..
Breakfast is not a very lavish menu its 3 out of 5.

8/10

Excellent

29 May 2014

Akd

Good hotel in mira road locality

Hotel rule which was not stated on hotel website or in expedia.
Only married couple can check in .
If you are checking in with your girlfriend or boyfriend then ask hotel staff before booking .

10/10

Exceptional

03 Apr 2014

Mukesh

NICE HOTEL, GOOD HOTEL TO STAY WITH CHILDREN,

Its a good hotel to stay with children. Hotel is having good staff, quick room service. Clean and spacious rooms. Children enjoyed table tennis and swimming. A.C worked well. Food is at reasonable price. Breakfast is delicious. Its also not very far from Essel world. So it was a fantastic experience staying in a hotel. But they have check out time 10 am which is quite early though they didn't complained for the check out at 10.30am or 10.45am as they have check in at 11am. If you have flight late than you put your luggage at luggage room and can go for shopping to the nearby areas. I would recommend every one for this hotel to stay.

Family

6/10

Pleasant

02 Jul 2013

Peter

Good value rooms poor breakfast and bad hygiene

The hotel reception staff were helpful and promptly. The rooms clean and comfortable. The wifi was atrocious. It dropped in and out constantly and one had to keep on logging back in with an enormous log in and password.
The Olivia reataurant was quite frankly awful. The breakfast poor with flies, chipped cups and poorly cooked or stake food.
Swimming pool is nice

6/10

Pleasant

22 Jan 2018

Verified traveler

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