Name: Hacienda Santa Rosa de Lima
Address: Carretera Merida Campeche, Desviacion Maxcanu, Merida, 97800, MX

10/10

Exceptional

04 Mar 2026

Rebecca

The staff and service is exceptional, from a cold towelette and welcome drink on arrival to setting a small bonfire in front of our evening dining table for ambience. This was our second stay. The converted old hacienda is a delight. It is small and tranquil, located in a rather remote area in a small pueblo which is safe but doesn't have any activities. There are all two pools, a garden with a demonstration of Mayan indigenous medicinals and herbs (if you are lucky to be there at the right time), a spa (which I haven't used), a wonderful restaurant (dining on the veranda), and a library with books and games located in the 1909 administration building of the hacienda (which looks like a church). Exceptionally clean and staff is so attentive that the bottled water we had consumed upon arrival at 4pm was replaced by 6 pm while we were strolling the grounds. Rooms are comfortable and serene, but not lavishly appointed or modern, keeping with the atmosphere of the hacienda. Mattresses and pillows are very comfortable and with crisp, high-end sheets. Rooms have good A/C. We had a hiccup with our hot water and the management quickly attended to it. Can't wait to return to this special place.

Family

10/10

Exceptional

16 Feb 2026

Denise

This Hacienda was recommended by a good friend of mine in Merida. I stayed for 8 nights in the Casa Maya, right at the beginning of the Botanical Garden, close to the pool and the main building. It was fabulous—clean, lovely toiletries, a very power shower, and the most luxurious bed! I was welcomed to the Hacienda family immediately upon arrival by Lilia. Lilia, Maria, and Kimberly were always around at the main building for anything I needed—and I was always greeted with warm smiles by all. I am a vegetarian, and I have to say, the food was outstanding at the restaurant—fresh, local fruit, vegetables, and herbs from their garden. Daniel, Alexis, Mariano, and Fidel always made sure I had everything I needed for daily breakfasts and dinners and while at the pool as well. I had one spa treatment during my stay that was wonderful—a cranial massage from Guadalupe. The Hacienda also offers an array of tours (I did 3 that were free but made sure a tip was given). Hector did a great job taking me around the Hacienda and providing me with its history. Henry took me through the botanical garden and was fantastic at explaining the uses of the medicinal plants. He also took me to see Pedro, keeper of the melipona bees—they are so incredible! And the bird watching with Jose was outstanding!!! The rest of the staff—Anna, Irma, Manuel, Caesar—it was a true privilege to have received all the genuine caring from everyone there. What a wonderful experience I will never forget.

Business_and_leisure Self

10/10

Exceptional

15 Jan 2026

Brian

The staff, the grounds, the restaurant - everything was top tier. Would highly recommend!

Friends_and_family Friends

10/10

Exceptional

15 Jan 2026

David

Hacienda Santa Rosa de Lima is pure magic. Time stood still. A perfectly relaxed and old time elegant property. And it’s off the beaten path, situated a couple of hours from Merida and an hour or so from Uxmal. Staff is friendly, laid back and hospitable. Couldn’t have loved the vibe more. Perfect.

10/10

Exceptional

22 Feb 2025

Andrea

It’s a lovely property. Our room was large with attractive furnishings, and it had a huge outdoor area. The staff were very friendly and helpful. We had three delicious meals served in very lovely spaces. The pools looked great but it wasn’t hot enough to swim. It is a very quiet, restful environment.

Leisure Partner

10/10

Exceptional

05 Feb 2024

Frank

A tropical oasis among dry forests.

Leisure Family

10/10

Exceptional

04 Feb 2024

Jill

Beautiful Hacienda, kind people, very peaceful. Expedia did not mess up our reservation

Leisure Family

10/10

Exceptional

13 Nov 2023

Rolf

Quiet, relaxing excellent food, attentive staff. Just great experience.

Leisure Friends

10/10

Exceptional

01 Oct 2023

rocio

Absolutely best service ever ! The staff make any stay unforgettable.

Leisure Pet

10/10

Exceptional

06 Mar 2023

Alice

Beautiful, historic place with lots of history!

Leisure Self

10/10

Exceptional

26 Jan 2023

Manju

Staff was exceptional, food great, beautiful grounds and rooms large and comfortable - everything you’re looking for!

Leisure Friends

10/10

Exceptional

12 Jan 2023

Erick

Exactly what you would expect of a luxurious Hacienda in Yucatán. Perfect, and sitting close to Celestún, Oxkintok, Uxmal, Merida and Campeche

Leisure Family_with_children

8/10

Excellent

09 Jan 2023

alejandro

Na

Leisure Family

10/10

Exceptional

01 Jan 2023

Juan

Rustic elegance that transports you back to colonial times. For me, it was a journey to the past, when I used to visit my grandparents at “La finca”. Large rooms and spacious bathrooms. Bath amenities were extraordinary, made with local honey. Smooth and fragrant.

Food was excellent, but service was outstanding. Helpful and always ready to assist you in any way. We used it as a base to visit the many archaeological sites and Celestún, all within an hour drive.

Leisure Family

10/10

Exceptional

28 Jun 2022

Lori

Hacienda Santa Rosa will forever live in my memory as one of the most magical places I've stayed. Despite being managed by a hotel chain, it hasn't lost its patina and authenticity. It is more beautiful in person than in the pictures. I loved our tranquil room with sky-high ceilings, lovely tile work, and a view of a garden outside our window. Because there are only a few guest rooms, the staff spoiled us with attention and kindness--I've never been treated so well before. We were delighted with the vegan dinner and breakfast they made especially for our anniversary. We loved the sound of the birds on the property and walking down Santa Rosa's tiny main street to admire the colorful buildings and say hello to the neighbors. The main swimming pool (there are two!) is fantastic. Everything about this stay was perfect--except having to say goodbye. I will dream of this place forever.

Leisure Partner

10/10

Exceptional

06 Jan 2022

Fabian

This property is in a remote area about 1 hour from Merida and 1.5 hours from Campeche. The property is beautifully maintained and has been renovated so it retains its rural and historic charm. The service and food are fantastic. Its a wonderful option if you enjoy the peace and quiet of the Mexican countryside.

Leisure Family_with_children

10/10

Exceptional

04 Jan 2022

Jorge

Beautiful place, with spacious and brilliantly decorated rooms and open spaces. Staff is awesome, helpful and very polite. They go far and beyond to make you happy.

Leisure Family

10/10

Exceptional

02 Jan 2022

Bettina

The staff was outstanding, personalized. And the food was excellent. Really, our stay was unique.

Leisure Partner

10/10

Exceptional

19 Mar 2021

Alberto

Peaceful and relaxing

Very peaceful and relaxing, the staff was happy to accommodate to our desires and make our stay enjoyable, like placing a table in the gardens or dinning options not in the menu. At the end of your stay you don't want to leave.

Partner

10/10

Exceptional

16 Aug 2018

ANA MARIA

Bert friendly staff great place , near Uxmal and Celestum uf you have a car

Partner

8/10

Excellent

08 Aug 2018

tim

We had the Mayan casa which was very nice. However, the room had a bug infestation problem and every morning the floor was covered with dead bugs. We really did need the bug net over the bed. It was shocking and the hotel apologized and offered us different accommodations but hey, it's the jungle. I would add that arriving at the hotel takes you through a profoundly poor village. In fact, the hotel is surrounded by poverty even though the property is outstanding. This hotel is in a remote part of the Yucatan and a great find if you were already planning to be in the area.

2/10

Poor

09 May 2018

jeffrey

Expensive Disaster

The misleading Hotels.com posting gave no hint that Hacienda Santa Rosa is in the middle of nowhere, at the end of a very long drive down dirt roads.
We had booked two very expensive rooms, but were shown to one room, which smelled bad.
When we realized that, because of a bad smell, we couldn’t sleep there, and that we were not comfortable in that isolated location, we called Hotels.com to explain that we could not stay there, and were leaving.
In the event, we found a comfortable, friendly place in Merida where we happily parked ourselves for the four nights in question.
The cost of the Hacienda Santa Rosa booking was non-refundable in spite of the smell and in spite of being shown to one room and having booked two, on the ludicrous grounds that the $2,400.00 for four nights was some kind of deal.

Partner

10/10

Exceptional

26 Mar 2018

Rofolfoque

Relaxing, beautiful and more

This is a small hacienda with only 12 rooms close to a very small town in the middle of the Mayan jungle. Very well maintained, large and comfortable rooms, magnificent , friendly and professional staff. Time to relax, enjoy nature, eat well, sleep like a king and learn something about Mexican history and cuture.

10/10

Exceptional

18 Dec 2017

Anna

Perfection

One of the nicest and most memorable experiences we've ever had at a hotel. The hacienda is gorgeous, the rooms are huge, quiet, and comfortable, the service is warm and attentive, and the grounds are amazing (especially the huge botanical garden). It was so relaxing we wanted to stay forever. We loved the intimacy of the property (there are only 11 rooms) and the lost-in-time quality (even though it has every modern amenity). The only two negative points I'd mention is that the pool is very cold and the wine pours are on the skimpy side.

Family

8/10

Excellent

29 Jul 2016

Verified traveler

Beautiful Hacienda

The staff could not have been more heady at the hacienda Santa Rosa. Beautiful large rooms and delicious homemade cooking. I was very happy there for two nights.

8/10

Excellent

02 Nov 2015

Felipe

Aamzing facilities, not up to 5 stars

The old Hacienda is all you see in the pics and more. Food is not up to par and location is a bit far from everywhere (although that is probably true of most Haciendas in that region)

10/10

Exceptional

06 Feb 2015

Freddy

A gem worth the ride

A pure gem with very nice people in a fantastic environment.

Partner

10/10

Exceptional

17 Jan 2013

Richard

lady on the front desk was trying to sell her own stuff and bit annoying, but Edgar and other male waiters were outstanding - they created a really warm, romantic environment.

10/10

Exceptional

05 Jun 2026

Dorothy Anne

Todo muy bien, es un lugar muy bello

4/10

Poor

18 Dec 2025

Rafael

Nos trataron de dar un cuarto de nivel inferior al que pagué. Fuera de eso muy bien todo

Partner

10/10

Exceptional

07 Feb 2025

Flavio

Es un gran lugar para pasar unos días de tranquilidad y ser consentido por el personal que es de primera. Habitaciones muy confortables y espaciosas. Las instalaciones en general son de primera clase. El restaurante es magnífico y precios accesibles. Lo recomiendo sin lugar a dudas.

Partner

10/10

Exceptional

11 Jan 2025

Ignacio

Todo lo que tiene que ver con el establecimiento fue excelente, especialmente el trato del personal, siempre amable y atento.
Lo que no estuvo nada bien fue la comunicación entre Expedia y el hotel con respecto a los servicios contratados.

Leisure Family

10/10

Exceptional

30 Jul 2024

INDIRA RAMÍREZ HONEY

Hermoso lugar!!!! La Hacienda preciosa, bien cuidada, rodeada de naturaleza hermosa, el personal súper amable y atento, la comida rica. Un lugar exclusivo y divino. Si no encuentran reservación en agencia llamen directamente, porque a nosotros no nos aparecía lugar y al llega allá estaba vacía.

Leisure Partner

10/10

Exceptional

26 Jul 2024

Ana Lilia

Los platillos interesantes , pero los ingredientes parecían viejos (ej camarones)

Family

10/10

Exceptional

17 Jul 2024

Erik

Hacienda maravillosa

Bellísima Hacienda . La atención es espectacular, limpieza inmejorable . La habitación de 5 estrellas . La comida Gourmet. Todo lo que pides y necesitas te lo brindan . Excelente atención de todo el personal

Partner

10/10

Exceptional

31 Mar 2024

William

El mejor lugar para relajarnos

Un lugar paradisiaco, toda la comida excelente sabor y calidad, el personal de lo más amable y agradable, instalaciones de primera! Más consentidos no se puede, gracias.

Partner

10/10

Exceptional

16 Mar 2024

erik

Excelente estancia

Excelente estancia , servicio de primera . Todo limpio (impecable). La atención del personal inmejorable

Friends_and_family Family

10/10

Exceptional

29 Feb 2024

Jean-Marie

Muy agradable

Friends_and_family Family

10/10

Exceptional

31 Jan 2024

Magdalena

Una experiencia inigualable para disfrutar de la tranquilidad del lugar

Leisure Family

10/10

Exceptional

12 Dec 2023

Alexander

tolle Hacienda

Tolle Hacienda mit sehr aufmerksamen und zuvorkommenden Personal.

Partner

10/10

Exceptional

27 Nov 2023

Lorena

Excelente estancia, totalmente recomendable, el personal muy amable y atentos a cualquier solicitud, la comida deliciosa, las habitaciones hermosas y amplias.

Leisure Family

10/10

Exceptional

17 Oct 2023

Carlos

Un lugar para descansar

Leisure Partner

10/10

Exceptional

14 Oct 2023

Juan

Great solar eclipse!

Leisure Family

10/10

Exceptional

03 Apr 2023

Julia

Es mucho más bonita que en las fotos.
Todo el personal muy amable, excelente servicio

Leisure Partner

10/10

Exceptional

21 Nov 2022

ARTURO

Excelente servicio y actitud de todo el personal, comida muy rica…el mejor lugar para descansar!!

Leisure Partner

10/10

Exceptional

17 Apr 2022

Fausto

increible lugar!!!! atención y servicio de primera!!!

Friends_and_family Family

10/10

Exceptional

31 Mar 2022

Erwan

This hotel is incredible, it's one of the most beautiful and quiet places I've visited in recent years

The staff is extraordinary, the cleanliness of the hotel and the service is worthy of the greatest hotels.

I wholeheartedly recommend this place

Partner

10/10

Exceptional

26 Mar 2022

Gabriel Sánchez

Una magnífica atención con calidez, te hacen sentir en casa

Leisure Partner

10/10

Exceptional

04 Jan 2022

Verified traveler

Excelente todo! Magnifico servicio. Muchas gracias al personal por todo

Partner

10/10

Exceptional

13 Nov 2021

JUAN ARNULFO

Excelente experiencia

Todo increíble desde la recepción y la amabilidad de todo el personal, aunque es un lugar pequeño siempre la atención excelente. Bien señalado desde la carretera para llegar y el clima en Noviembre fabuloso.

Partner