Name: Uxmal Resort Maya
Address: Carretera Merida-Campeche Km. 78, Municipio Santa Elena, 97890, MX

10/10

Exceptional

09 Jun 2026

Mark

The uxmal ruins were way better than the Chichén Itzá. The staff were very good. The best part was seeing the ruins from our window. We had room 321 and got to see the sunrise over the ruins. Absolutely beautiful!!! Would come again!

Partner

10/10

Exceptional

19 May 2026

Jorge Eduardo

Excelente estancia!! Muy amable los de la recepcion

8/10

Excellent

02 May 2026

Roberto

Food not so good but overall is nice place to stay close to nature and the pirámides good place to disconnect from the hectic life

Family_with_children

10/10

Exceptional

12 Apr 2026

Maria O

La comida deliciosa, el precio justo. Excelente servicio. El baño temazcal toda una experiencia.. nos fuimos felices de ahi

10/10

Exceptional

14 Mar 2026

David

Nice big room, enormous balcony with view over the pool and the Piramide del adivino in the distance.
The property though could do with a bar.

Partner

8/10

Excellent

12 Mar 2026

Raymond

Great location, nice rooms, good dinner and breakfast. AC control was tricky and wifi non-existent in rooms. OK in the lobby.

Partner

6/10

Pleasant

11 Mar 2026

Samuel

The room was extremely outdated, as many others have mentioned. The whole property is not well maintained, which is quite sad because the pool area is comfortable and nice. The room itself is quite large and has a balcony, but there are only two chairs, no table and no patio furniture. What is the point of having a balcony if you can’t sit outside?
The beds were comfortable, but that’s about it. There was no hot water at all, and despite complaining several times, the most we got was lukewarm water, which is not acceptable for a supposedly 4-star property.
There were only two large towels for the three of us, no bath mat for the shower and no hand towel, which are very basic amenities.
The staff was generally friendly, except for the woman at reception who was quite rude, as well as one of the waiters at the restaurant. The food we had at the restaurant was quite good and reasonably priced, but the whole atmosphere felt very awkward. The hotel seemed almost empty, there was no music in the restaurant, and it honestly felt like the hotel was about to close down.It is extremely sad because my mom had stayed at this hotel twice before, and we could clearly see how the lack of maintenance has led to its decline. To be honest, for the price we paid, we expected a much better experience.The pool, the restaurant staff and the beauty of the surroundings were good enough to somewhat make up for the disappointment, but we sincerely hope the hotel management takes action and renovates t

Friends_and_family Family

2/10

Poor

08 Mar 2026

Ignacio

Spa was good
Pool very dirty
Staf more o less

Business

10/10

Exceptional

26 Feb 2026

Janelle

Lovely place, clean and quiet, with nice amenities. Great location near Uxmal — we could see the tops of the pyramids from our balcony! The pool area was terrific, with lots of chairs and hammocks to relax.

Partner

8/10

Excellent

18 Feb 2026

Jane

We enjoyed our stay. Comfortable, large bed, good shower nice pool area, good value. Very friendly staff with good service and nice food. Seemed very quiet on our first night and the place did seem slightly run down, but everything was fine. A large tour group arrived on the second day, but even then service at breakfast was very efficient. We would happily stay again

Partner

10/10

Exceptional

27 Jan 2026

Michael

Size of room, view

10/10

Exceptional

23 Jan 2026

Jonna

Rooms were great but a little more attention could be paid to the cleaning lots of dust on the beautiful wooden doors and detail the staff was excellent very friendly and helpful amenities well normally the coffee in the room and they had it that was great but the first day there was no water so I had to buy a bottle of water about 60 pesos. Overall the place was awesome the pool was beautiful perfect temperature bar downstairs you can have cocktails by the pool we might skip the breakfast.

10/10

Exceptional

19 Jan 2026

Manuel

Very nice and well located place with professional staff.

10/10

Exceptional

09 Jan 2026

Kevin

Such a nice, luxurious place to spend time. The included breakfast is limited to one section of the menu. The place is kid friendly so there was a lot of activity by the pool.

10/10

Exceptional

07 Jan 2026

Kyle

Incredibly hospitable and kind front desk staff.
And amazing to wake up in the morning to the sounds of birds in the Mayan jungle.

8/10

Excellent

03 Jan 2026

Daawy

La tranquilidad

Friends_and_family Family

10/10

Exceptional

30 Dec 2025

Francisco

Nico balcony view

Leisure Family

8/10

Excellent

29 Dec 2025

Felipe

Clean room, friendly staff, beautiful views, great location

Friends_and_family Family

10/10

Exceptional

26 Oct 2025

Jennifer

The room was very clean and comfortable and we enjoyed the pool. A very nice stay. Good service and the food was good too.

Thanks!

Leisure Friends

10/10

Exceptional

14 Oct 2025

Enrique

Ok

Friends_and_family Family

10/10

Exceptional

28 Sep 2025

LETICIA

Me hubiera encantado quedarme por más tiempo.
Todo excelente, el desayuno muy sabroso y completo

Friends_and_family Friends

10/10

Exceptional

18 Sep 2025

Huitzilin

Hermoso hotel y bien cercano al Teocali Uxmal.

Business_and_leisure Family

8/10

Excellent

19 Aug 2025

Carol

We loved that this was so close to many areas we went and saw.

10/10

Exceptional

07 Aug 2025

Mr B T G

A lovely family friendly hotel

Wonderful staff and a fantastic pool. The location is amazing with view over the jungle with Mayan ruins visible in the distance. The food is great home cooked and good for the kids too. We would stay here again in a heartbeat. The front of the hotel needs a lick of paint but when you consider all of the other great things about this hotel it gets top marks from us. The staff were attentive and the grounds were pretty - access to the ruins is very easy and close. The beds were comfortable, the showers good and the air conditioning worked well. The only thing I would suggest is putting some furniture on the balcony for us although we had chairs inside to pull outside. The views are spectacular and to have some nice lounge chairs on the balcony would have been perfect.

Friends_and_family Family

10/10

Exceptional

04 Jul 2025

Nora

Nice Hotel. Close to Uxmal.

Leisure Family

10/10

Exceptional

23 May 2025

Lars

Beautiful spot

Comfy bed, AC, beautiful pool area. Can’t ask for much more. I could see the Uxmal site from my room which was absolutely incredible

Self

10/10

Exceptional

06 May 2025

Eunice A

Excelente hotel Uxmal

El hotel es muy tranquilo, lo ideal para descansar, las habitaciones tienen buen espacio y camas confortables, la alberca es de buen tamaño y el horario es totalmente razonable, la comida es rica, como también el precio es justo, no tiene precios elevados a pesar de ser un hotel de prestigio, lo re comiendo sobre todo si ya estás un poco cansado con hambre y lo que quieres es tener una tarde noche tranquilo este hotel cumplió mis expectativas

Partner

10/10

Exceptional

30 Jan 2025

Brett

Very nice property for the price!

Leisure

6/10

Pleasant

15 Jan 2025

Daniel

Could be better with some care and a new cook.

Place is clean and largely quiet with large rooms, nice balconies and a lovely pool area. But it screws up the small things. The toilet in my room required several flushes, the sink faucet needed an aerator, and there were no chairs or hammocks (or other appropriate furniture) for the balcony. But the biggest problem is the restaurant. I've had better cooking in a middle school cafeteria. As there isn't a lot else open after 5 pm in the area, you're stuck with bad food.

8/10

Excellent

02 Jan 2025

Steven

Seems like it isn't being maintained, but was once a fabulous property. The shaman experience was great.

Leisure Family

2/10

Poor

29 Dec 2024

Gerardo

I will never book this hotel or its other branches. I have a horrible experience. The front desk needs more training to acknowledge and welcome guests. When we arrived the front desk staff was stapling bills and barely acknowledged us. We have to ask this person twice about our rooms, and he told us to return at 3 pm since we arrived early. We inquired about using the pool and were told to use it. However, we were never assigned rooms or given the chance to check in. By the time we returned from the pool, we approached the front desk again and we were told them that our reservation was not processed since someone in the office didn’t do the job of processing it. The lady who helped us then seemed overwhelmed trying to solve lots of other issues around her. When we asked to speak to the manager, she told us that there was no manager on site since all managers took the weekend off and left employees to handle the work unsupervised. We were told to begin a complaint with someone in CDMX. The lady told us that since we didn’t have a reservation, she was going to give us a room that was not ready, so we needed to wait more. Moreover, on the following day, the credit card system was down, so we have to figure out what to do to find cash. This made us late to begin our day trips. To sum up, this place is not worth 8.6 rate since it offers lots of stress and headache to its guests. Stay away.

Leisure Family

10/10

Exceptional

12 Dec 2024

Ramona

My family and I loved it here. Beautiful hotel and we enjoyed the pool. Breakfast was nice too.

Leisure Family

10/10

Exceptional

11 Dec 2024

Guadalupe

Beautiful location, felt like paradise

Leisure Family

10/10

Exceptional

17 Nov 2024

John

3days at Uxmal

knockout views, pleasant staff, coffee maker and a nice pool area

Partner

10/10

Exceptional

06 Oct 2024

Julie

Very kind staff. Great for families, large and pleasant pool and garden, good food at the restaurant, very close to Uxmal site and the town of Muna. I recommend it for its value.

Leisure Family

10/10

Exceptional

01 Oct 2024

Carlos

This resort it’s amazing, if you want to disconnect from the rest of the world then this is the place, surround it by nature, love it, by the way food is awesome and very tasty especially the local dishes. Five stars ⭐️

Leisure Family

10/10

Exceptional

04 Sep 2024

Elaine

Great staff
Nice relaxing environment
Beautiful pool

Leisure Partner

6/10

Pleasant

06 Aug 2024

Jeff

The room was large, and we could see the top of the main pyramid at Uxmal from our balcony. The facility is quite close to the archaeological site, only about 3 or 4 minutes by car. And although we arrived kind of late (8:30), we were able to get dinner in the restaurant which closed at 9:00. That's the good news. The bad news is that the place has a \"seen better days\" ambience, and there was a visible layer of dust throughout our room. There was a pair of underwear hanging in the shower from a previous guest, suggesting that the cleanup service is not all that attentive. The food we had in the restaurant was easily the worst meal we've had in 8 days on this trip, coming in at a little below what one would expect from a typical, greasy American diner. I've had better meals from the frozen food section. After our visit to the ruins, we returned to shower before hitting the road, but the electricity was out, and apparently their water supply depends on an electric pump because there was no running water either. This is a great location, and compared to the properties right outside the Uxmal gates, a bargain. So this is a fine place to stay if you want an early start on the ruins, but there is no other reason to stay here.

Leisure Family

6/10

Pleasant

05 Jul 2024

Andres Osorio

Educated staff but not friendly....limited restaurant hours of operation, pool needs more cleaning, but isolated location so is very very silent, a must to relax. A great bunch of Archeological sites nearby....Uxmal, Sayil, Kabah, Labná and so on....great experience on this sites

Leisure Partner

10/10

Exceptional

03 Jul 2024

Luis

Muy bien ubicado, a 3 minutos manejando de Uxmal por lo que es muy conveniente si planean ir al show de mapping. El personal muy amable.

Leisure Partner

10/10

Exceptional

29 Jun 2024

Sandoval,

Beautiful property in the middle of the jungle. Enjoyed the pool and waking up to the birds singing.

Leisure Friends

8/10

Excellent

14 Jun 2024

Martha

Hotel was nice but is a little dated the staff is really nice and extremely friendly and helpful.
The restaurant has a nice selection of food and drinks and offers breakfast lunch and dinner. The pool is nice and clean well maintained. I would recommend staying here specially if you’re visiting the ruins nearby.

Leisure Family_with_children

2/10

Poor

07 Jun 2024

Genny

The internet and AC are both broken. There is little phone signed. I am considering sleeping in my car.

Leisure Self

10/10

Exceptional

03 May 2024

Mariana

This is a nice hotel, and the best part is that it’s located next to the Uxmal archaeological site. Our room actually had an amazing view to the pyramids. It’s clean and comfortable. Nothing fancy, but definitely recommended

10/10

Exceptional

29 Apr 2024

Alejandro

Great resort staff very friendly,and helpful we had the 3 Yucatan Tacos in the restaurant that where great pool close at 10pm Love it

Leisure Family

6/10

Pleasant

21 Apr 2024

Simone

La posizione è ottima, in mezzo alla giungla e vicinissimo a Uxmal e la Ruta Puuc. Il personale è cordiale e disponibile. La piscina è molto rinfrescante al ritorno dalle visite dei siti.
Si potrebbe migliorare mettendo un minifrigo nella camera e sedie e tavolo sul balcone. Anche una ristrutturazione non sarebbe male.

Leisure Partner

10/10

Exceptional

02 Apr 2024

Christine

Close to the pyramid and choco story. Nice pool and service provided at pool side.

Leisure Friends

8/10

Excellent

25 Feb 2024

Waltraud

Great view if Uxmal ruins,quiet

Leisure Partner

2/10

Poor

01 Feb 2024

Shirley

We had stopped by earlier than their check in time to see if we could check in before hand and the woman at the front desk was pleasant. She asked our names, looked at a sheet of paper and said the room wasn't ready. Which was fine. We walked around the place which seemed uncared for and deserted and left until we could check in, figuring it was just after noon and everyone was elsewhere. When we returned to check in the fellow at the front desk said there was no reservation for us after he looked at our passports. I showed him the Expedia notification that said we were booked and he gave us a surly answer and said no reservation. We didn't want to argue the point so we left and found other accommodations. We didn't feel at all welcome and there was still nobody around. The place was empty. Maybe they didn't want the bother of 2 people when nobody else was there?

Leisure Partner

8/10

Excellent

14 Jan 2024

William

Unfortunate how unfriendly most of the staff are. The rest of the experience was wonderful. The pool are area were so nice. Location was great. Man at the front desk really dislikes people and shows it.

Leisure

8/10

Excellent

07 Dec 2023

Robert

grounds were nice , wonderful view, great sitting areas, wonderful friendly staff, great location for the ruins. Don't fall for the free breakfast scam!!

Leisure Family

10/10

Exceptional

12 Sep 2023

Victor

The hotel is really nice, quiet and the views are amazing. The rooms are clean and well maintained. Close distance to Uxmal site and other archaeological sites. The staff very friendly, gave us good recommendations for our holidays. We had a 30 min massage which I highly recommend. Overall the hotel exceeded expectations and I highly recommend it.

Leisure Family

6/10

Pleasant

11 Aug 2023

Craig

Their restaurant food was fair.

Partner

8/10

Excellent

26 Jul 2023

Rosalba

Nice place, family friendly love the staff

Leisure Friends

10/10

Exceptional

20 Jul 2023

Urszula

Beautiful hotel with large rooms and delicious breakfast. I regret that we stayed there for one night. Beautiful pool and garden. Very nice service.

Friends_and_family Family

10/10

Exceptional

11 Jun 2023

Donna

The staff were very helpful and nice. The food was very good and plentiful. The massage was amazing and I had two, one both days we stayed. The AC, bed and room were very comfortable and clean.

Business_and_leisure Friends

8/10

Excellent

10 Apr 2023

Angela

Waiting time was slow for servers- no english, so brush up on your spanish. Food was good. Rooms were nice and clean. Has Pool, table pool, massage services... Close to uxmal ruins and chocostory

Leisure Family

8/10

Excellent

11 Mar 2023

Abdool

Amazing location with a trail you can hike to Uxmal. The view from the rooftop solarium is incredible.

Leisure Friends

10/10

Exceptional

17 Feb 2023

Gary

The first night the AC unit squealed intermittently through the night. The second night it was quiet, and worked fine, only the quiet sound of moving air.

Leisure Partner

6/10

Pleasant

16 Feb 2023

Kristofer

Property was in need of updating and painting.

Leisure Partner

10/10

Exceptional

13 Feb 2023

Holly

I really liked this hotel. Weird '60's Soviet architecture in the jungle vibe was fun. Staff is great, as is the pool. Showers are powerful and hot, something none of our other yucatan hotels had. Food is kind of bland but of good quality. My only complaint - the hotel only stocks decaf coffee.

Leisure Family

10/10

Exceptional

19 Jan 2023

Steven

Really nice staff. We would recommend staying here.

Leisure Partner

10/10

Exceptional

02 Jan 2023

Adam

hotel has its best years behind it but spacious rooms, places to rest around the pool and very nice staff compensate for everything.
The hotel has its own restaurant with good and affordable food

Leisure Family_with_children

10/10

Exceptional

27 Dec 2022

Ana

Confortable

Leisure Family

10/10

Exceptional

21 Jan 2022

Verified traveler

Amazing Setting

Very nice property in an amazing setting. The view from our room was breathtaking. Food, staff, services were all great. Perfect place tot relax and get away from it all. We will definitely be back.

Partner

10/10

Exceptional

26 Dec 2021

Randal

Close to Uxmal

Nice resort near Uxmal ruins. Great staff,clean big room with large balconies overlooking the archeology park. Path through the jungle to the ruins.

Self

8/10

Excellent

21 Nov 2021

Sean

It is a nice location. Very secluded

Leisure Friends

8/10

Excellent

16 Nov 2021

Zafrir

Nice spacious hotel in good condition. Comfortable room. Uncomfortable loungers around the pool. Good food in the restaurant, at fair prices. Second stay here and will return.

8/10

Excellent

13 Nov 2021

jeanYves

Not “fabulous” but great to stay if visit Uxmal

Great location iffff you plan to go to Uxmal. Minutes away. Nice basic hotel… but surely not fantastic. Don’t go there spending a week for your honey moon, otherwise you will be in a sad start ( in my opinion )… as I keep seeing “Fabulous” as grade. For sure it is not fabulous in my opinion… but for the purposes to go visit Uxmal … this is a perfect place to stay. If you need many outlets to charge phone/ battery camera drone etc… all together I saw only 2 outlets in the room … and one plug in the bathroom ( one of them 6 foot up the air for the tv)… do bring a cord if in a group and need many things to be changed. Not bad hotel but not fabulous, and I would go back there if I was ever to go back to visit Uxmal

Self

6/10

Pleasant

06 Aug 2021

Verified traveler

Great location. Great view. Beautiful environment. Dated & lack of maintenance.

Leisure Partner

10/10

Exceptional

06 Jul 2021

Verified traveler

I like this hotel is the best place to relax and the personal very friendly

Leisure Friends

8/10

Excellent

19 Apr 2021

Verified traveler

El lugar es hermoso y todo su entorno. Solo al Hotel le faltan mas cuidados de limpieza en sus vajillas y charolas para llevar comida estaban pesimas de sucias y cambiar colchobes ya estan muy duros. El personal es muy amabke y muy serviciales ellos excellent.

Leisure Partner

10/10

Exceptional

30 Jan 2021

Verified traveler

Great hotel with spacious comfortable rooms, a beautiful garden and a big pool (water too cold). It was very quiet and pleasant because there were very few guests. It's a very big hotel so I imagine it's not so quiet when it's full at normal times. You can walk to the ruins, about 3 km away. The restaurant serves good food at fair prices.

10/10

Exceptional

24 Jan 2021

MarylouPatari

Staff was outstanding! Pool so refreshing after ruins. Got a massage, hubby did sweat lodge w Shaman. Food delicious. Hotel is rather dated, and room amenities limited, but an excellent accommodation for the price.

Leisure Partner

8/10

Excellent

28 Nov 2020

Rene

Brief Stay at Hotel

We arrived late at night, 10pm, and left early the following day after enjoying the included breakfast. Did not have the chance enjoy the amenities although did take a quick stroll of the hotel grounds.
Comfortable beds and spacious rooms. AC provided with views of the surrounding forest.
A strict COVID-19 sanitation process in enforced upon entry to the hotel. Service was always provided with a smile (behind the protective masks of course).

Partner

10/10

Exceptional

20 Sep 2020

Robert

Wonderful view of the Pyramid of the Magician

Comfortable hotel very close to the ruins. Great reasonably priced food in the restaurant. Friendly service. Nice pool. I would definitely stay here again!

Self

10/10

Exceptional

06 Apr 2020

Rozalind P.

Very nice

Lovely facility

10/10

Exceptional

25 Mar 2020

Verified traveler

We were only there one night and everything was great.

Leisure Family

8/10

Excellent

08 Mar 2020

Jeff

The hotel property is very beautiful and clean. The staff was very kind and accomodating with all our needs. The room was spacious and had an amazing view.
Nevertheless, there were a few dissapointments we feel are important to mention -

1) There is no wifi in the rooms and in this day and age it should be a given.
2) We found it dissapointing to have to pay for ice?
3)There was a very unpleasant smell that we noticed in the evening on our outside balcony - we were not sure if it was sewage or ?
4)We had a do not disturb sign on our door and when we stepped out and returned we found our room had been accessed and cleaned.
5)Breakfast was decent, but dinner was dissapointing.
6)No table or anywhere to put your suitcase?
7) No coffee cups or glasses in the room - only two paper cups.
8) The biggest concern is the manner that your staff Nancy spoke to one of us when we called to inquire about services and accomodation options. She was incredibly rude and dissmisive and came across as if our questions were an incovenience to her.

Overall the hotel is really nice and we would return.
Hopefully the above issues could be attended to, especially with respect to your one rude staff member.

Thank you!
Jeff & Ale

Leisure Friends

8/10

Excellent

14 Feb 2020

Verified traveler

Good hotel near to Uxmal. Nice swimming pool and restaurant.

Leisure Family

8/10

Excellent

06 Feb 2020

Verified traveler

Super peaceful place, clean.. very very nice.. tks for having a coffee pot in the room 100%👍

Leisure Partner

10/10

Exceptional

25 Jan 2020

Verified traveler

We stayed one night and visited the Uxmal ruins in the morning. Clean and spacious room with large balcony to watch the sunset. Perfect place to stay on the way to the ruins. Check in was one of the fastest and most pleasant check in we had on our Yucatan road trip. All of the staff we encountered were friendly and made us feel welcome.

Leisure Partner

4/10

Poor

15 Jan 2020

R

FOOD HERE MADE MY WHOLE FAMILY SICK

I was excited to stay here as it looked like a very pretty hotel in pictures. The pool and outdoor area is very attractive and photos are accurate.
However, indoors the hotel is run down. Towels are very old and have ragged hems, one of our rooms only had one outlet, the other only two. I had to help move my mother's bed to the other side of the room so she could plug in her cpap machine in the only outlet in the room.
Wifi was also weak and provided poor service. But through all of this, we didn't really mind. What ruined our stay was the hotel restaurant! The area is quite rural and there isn't much around the hotel, so we decided to eat there.
The food looked good, and tasted pretty good, a little salty. But within a few hours my mom threw up, then my husband threw up, then i threw up! We were very sick all night long!! When we told the hotel in the morning they very quickly told us that it couldn't have been their food, and tried to give us medical info about how long it takes to become ill from bad food. Then they suggested there was a stomach flu going around, then they gave us anti diarrhea medicine. We wonder if this happens often they were so quick with all the many reasons we could be sick that weren't because of their food.

Anyway, if you do stay here, DO NOT EAT AT THE HOTEL!!! You will have to bring your own food or find another place to eat before you arrive. We were sick for 3 days and it really impacted our trip. Don't make the same mistake that we did!!

Friends_and_family Family

4/10

Poor

28 Nov 2019

Neil

Its meh

Been to this place twice before. It was better 3 years ago. It has gone downhill since then. The up keep hasnt been as great and food prices gone up. Its ok but there are probably better options

Partner

8/10

Excellent

26 Nov 2019

marilyn

Our room had excellent views of pool and Uxmal ruins in the distance. Our Junior Suite was great - fridge was a bonus!!! Staff very friendly and helpful. Breakfast was buffet on Sunday and American breakfast other days -very good! Uxmal ruins only 2 km away- well worth the visit!!!

Friends_and_family Friends

10/10

Exceptional

09 Nov 2019

DaleO

Nice resort less than a mile away from the entrance to Uxmal. Good value for the money paid. It has a very mid-century modern 60s vibe. All the rooms overlook the pool, which was refreshing after hiking around Uxmal.

Leisure Friends

8/10

Excellent

08 Nov 2019

Verified traveler

Great location 2km from Uxmal site, especially if you have a car. Room was clean, and on the 3rd floor we had a view of the top of the ruins over the treetops - and could actually see the light show happening (don't bother going to that by the way). It means you can get into the park at 8am, after the good little breakfast they serve at the hotel, and see it in the cool of the morning - before the bus loads, and the afternoon rains (early November). Evening meal was not so great, but we'd had a delicious lunch in Santa Elena at the Flycatcher Inn so a basic soup was fine.
In summary - great hotel for the rate to see the ruins in the area. Would recommend.

Leisure Partner

10/10

Exceptional

05 Aug 2019

Verified traveler

Very close to Uxmal archeological site. From our window and balcony we could look over the jungle. Beautiful! I will stay there again.

Leisure

10/10

Exceptional

14 Jul 2019

Verified traveler

The property is a bit dated in the facilities.
The staff is excellent and our experience at every encounter was great.
My kids love it and my wife like us to plan a trip in the future.

Leisure Family_with_children

8/10

Excellent

11 Jul 2019

Verified traveler

Good place, good view, good staff.
Room needs updating - no USB outlets.

Leisure Self

10/10

Exceptional

03 Apr 2019

Laura

This is a very convenient location if you plan to visit Uxmal and/or Ruta Puuc. The facilities are very nice. I don't want to be negative, but we had been eating a lot of local food on our trip, and although the food at this place was good, it didn't seem as tasty as some other places we've been to. I think maybe because smaller restaurants are able to cook with more time and love? Our room was clean and comfy.

Partner

4/10

Poor

06 Mar 2019

Verified traveler

The food was absolutely horrible. From the piña colada, the coffee, and food. The chef should be changed inmediately.

Business Self

10/10

Exceptional

01 Mar 2019

Richard

Perfect for the ruins at Uxmal

We stayed over the weekend and the front desk was staffed all weekend. We arrived around 5pm with no issues. All rooms overlook the pool area and have ac, a safe, tv , coffee machine and it was very spacious. Strong water pressure in the shower, felt great. If you need towels for the pool that are at the front desk. Breakfast buffet was fine, oj, coffee, tea and eggs, beans, French toast, pancakes and fresh fruit. All staff were friendly and informed us a Light Show and Uxmal. Lots of fun to see the ruins lite up at night. The story is told in Spanish. This was our first time to Uxmal

Partner

6/10

Pleasant

16 Feb 2019

Carla

Good Hotel but don't eat at the restaurant

The hotel and staff are great. The room was a bit musty, maybe A/C unit needs cleaned. The view is amazing with the ruins in the backdrop. The restaurant quality is very poor. The food is not tasty and we had many meals though. There are no options to eat close to the hotel (we didnt have a rental car). If you have a private car it may be better to eat elsewhere. The hotel has a walking path to Uxmal ruins. Very nice.

Partner

10/10

Exceptional

29 Jan 2019

Michael

No reason not to stay here!

Large hotel nestled in the jungle. You can just see the tips of ruins from upper lever of hotel. 3 min drive to the ruins. Nice large pool area, great service, good food great value overall.

Partner

10/10

Exceptional

11 Jan 2019

Dennis

Quiet hotel close to Uxmal and on the Puuc Route. Friendly and helpful staff. Great view from balcony. Nicely appointed rooms. Very comfortable and would stay again.

10/10

Exceptional

08 Jan 2019

Verified traveler

Very nice hotel close to Uxmal. Quiet location, good breakfast. Friendly and helpful staff....good starting point for the Puuc Route.

10/10

Exceptional

06 Jan 2019

Alberto

The staff go out of their way to make you have a pleasant stay. Everything works well. We had breakfast included, which was plentiful and delicious. The pool is well set and you can swim or just refresh in it. It has a nice trail into the jungle through which it is possible to reach the Uxmal site, 2 km away. It is so nice, we saw coatis and a plethora of birds in the trail.
This was our second time in 3 years and we will certainly come again.

Leisure Family

10/10

Exceptional

21 Dec 2018

RICHARD

Beautiful hotel just a short ride from the park. No elevator for those who need one.

Family

10/10

Exceptional

16 Dec 2018

Arun

Great staff, excellent facilities, and great food. Mexico is a wonderful destination