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Hotel Green Plaza Joetsu
Niigata · Japan
112-1 Kabanosawa, Minamiuonuma-shiView location
6.4/10Good45 Reviews
Cleanliness5.6/10 5.6
Service7.0/10 7.0
Comfort5.6/10 5.6
Condition6.0/10 6.0
Neighborhood7.0/10 7.0
Amenities7.4/10 7.4
See all ratings- Family hotels
- Business hotels
- Hotels with spa
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Hotel Green Plaza Joetsu
Our hotel, located directly across from the Joetsu International Ski Resort, embodies the charm of a Northern European resort. Guests can enjoy skiing in winter and a variety of summer activities, including our water park, tennis courts, and miniature golf course.
After a day of adventure, unwind in our spacious public bath with an open-air section.
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With a stay at Hotel Green Plaza Joetsu in Minamiuonuma, you'll be 0.1 mi (0.1 km) from Joetsu International Ski Area and 12.3 mi (19.8 km) from Iwappara Ski Resort.
This family-friendly resort is 5.3 mi (8.5 km) from Ishiuchi Maruyama Ski Resort and 9.2 mi (14.8 km) from Gala Yuzawa. Make yourself at home in one of the 634 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access is available to keep you connected.
Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones and safes, and housekeeping is provided daily. Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage.
A train station pick-up service is provided at no charge, and free self parking is available onsite.
Popular amenities
Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Entertainment
Smoking areas
Business facilities
Banquet facilities
Transportation services
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
10:00 AM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
Unicode Support false
Professional property host/manager
Pets not allowed
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: JPY 120.00 per person, per night, up to 10 nights. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property.
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You need to know
- The seasonal pool will be open from July to August.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
- Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
- Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
-
Special Instructions
This property offers transfers from the train station. To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. If driving, please contact this property in advance for more information (e.g., directions). Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Safety features at this property include a fire extinguisher
-
Minimal age
18
-
Optional fees
- Fee for buffet breakfast: approximately JPY 2400 for adults and JPY 1800 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
Japanese
English
Nearby attractions
Joetsu International Ski Area
0.1 km / 0.1 mi
Muikamachi Onsen
0.1 km / 0.1 mi
Joetsu Kokusai Playland
0.2 km / 0.1 mi
Shiozawa Tsumugi Museum
4.1 km / 2.6 mi
Suzuki Makino Memorial Museum
4.5 km / 2.8 mi
Road Station Minami Uonuma Yukiakari
4.5 km / 2.8 mi
Ishiuchihanaoka Ski Area
6.9 km / 4.3 mi
Maiko Snow Resort
8.1 km / 5.1 mi
Kankoji Temple
8.3 km / 5.2 mi
Ishiuchi Maruyama Ski Resort
8.5 km / 5.3 mi
Untoan Shrine
9 km / 5.6 mi
Senbuchi Park
9.4 km / 5.9 mi
Yuzawa Kogen
12.7 km / 7.9 mi
Snow Country Museum
13.4 km / 8.3 mi
Echigo-Yuzawa Onsen
13.4 km / 8.3 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 634
- hotel
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Mobile phone coverage
- Wi-fiExtra charge
- Laundry service
- Launderette
- 24-hour securityExtra charge
Show 30 more facilities & services
- Air conditioning in public areas
- Smoke detector
- Hotel safe
- Lift access
- Shop
- Newspapers
- Luggage room
- Ski storage
- Towels and bed linenExtra charge
- Café
- Bar
- Restaurant: 7
- Smoking areaExtra charge
- Air conditioning in Restaurant
- Conference room
- Meeting room
- Outdoor freshwater pool: 1
- Children’s swimming area: 1
- Children playground
- Game room
- Sauna
- Steam bath
- Hot tubExtra charge
- MassageExtra charge
- Spa centreExtra charge
- Non-smoking establishment
- Minimum check-in age: 18
- TennisExtra charge
- SkiingExtra charge
- Ski pass
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
DB
Buffet Breakfast
This meal plan may be available depending on the selected room/rate.
HB
Half Board
Usually includes breakfast and one additional meal.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
TWIN THREE BEDSTWIN • THREE BEDSTWN.3B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- THREE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Green Plaza Joetsu
TWIN THREE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- THREE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: TWN.3B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
FAMILY ROOM TWO BEDSFAMILY ROOM • TWO BEDSFAM.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Green Plaza Joetsu
FAMILY ROOM TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: FAM.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Green Plaza Joetsu
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN STANDARDTWIN • STANDARDTWN.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Green Plaza Joetsu
TWIN STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Hotel Green Plaza Joetsu
20
reviews shown
Verified traveler
Peaceful location. Relaxing spot
Mom+6yrs
I lover the place, very, very beautiful. But staff don't speak english much. But the place it fantastic, it is so beautiful cover in snow breakfast and dinner are all inclusive, I didn't know until I find the place to eat . You need to mark advance booking, that all. If receptionist can information me that... I give 100% recommend but from my struggles it now 98% lol cuz the place is amazing. PS it very big. Food is very authentic not tourist style
Verified traveler
It was an incredible winter wonderland. Enjoyed our stay very much.
JDSAVS
Disappointed
From outside the hotel looks grand and impressive, but once you enter it becomes the opposite. The room was musty and had the most uncomfortable bed I have slept on. The shower barely worked and there were cobwebs along the base of the bed and on the ceiling. Don't get me started on the restaurants. Terrible food. Inedible to be honest. I love all styles of Japanese food and have no food issues whatsoever, this food was straight up prison food at best. I would highly recommend avoiding this hotel if you can, especially at the price they charged.
I will end on the one good note - the staff were kind, courteous and attentive the entire time.
I will end on the one good note - the staff were kind, courteous and attentive the entire time.
toti
The location is a100% perfect
Splendid nature n you can rich the Japanese sea only by 90 mn driving.
Peter
I wanted to enjoy this family focussed stay but...
What I had hoped for in a first time snow stay with 2 young kids turned out to be rather disappointing. I had worked at Big White in BC Canada for a season and saw what a customer service oriented, family friendly resort experience was. This however was a disappointment the moment we left the check-in desk as that's where the only English was... There was nobody willing to speak English and there was no English signage, one outdated English menu, no English rental forms and time and time again we got overlooked only to have 'locals' looked after due to the lack of confidence from staff to attempt to communicate with us. I respect that we were in Japan and that it was their territory but we felt excluded, lost and confused. Eg: lined up for 20 min at the only lunch option only to be told there's a desk with a form (all Japanese!) that we had to put our names on... The actual snow was slushy and half the resort closed and only a couple of chairs spinning. Ended up leaving after just one night. Fortunately my 1 & 3 yr old kids didn't grasp any of this and did have a great time playing in the snow. We captured a few happy snaps but it certainly was nowhere near the experience of a REAL family focussed resort like Big White which is what I had hoped to share in Japan with the kids... If you're willing to learn Japanese for your trip, sure, give it a go but if not, stay away. It's outdated and not customer friendly. I will NOT recommend this to anyone who doesn't speak Japanese.
Verified traveler
Hassle free
Super convenient with easy equipment and locker rental within the hotel compound. Staff speak very limited English though.
Clement
Absolutely amazing for ski season
I really enjoyed it and so did the boys, on Sen was there massage service was top notch lots of choices with food! Friendly people and authentic! Not touristy at all!
Verified traveler
Very dated, smells damp and mouldy. Food wasn't great. Very convenient for skiing, as you're right on the hill.
Verified traveler
So so for skiing
Not so good
The ski rental and lift pass rental are not in one place you need to queue again and it's very far apart from each other
The ski rental and lift pass rental are not in one place you need to queue again and it's very far apart from each other
Verified traveler
我喜歡住宿附近就是雪場,可惜今年到12月尾還沒下雪,有點可惜,看過圖片和他人經驗,下雪會很美. 另外就是內部裝修很有歐陸風格,很有特色
たんたん
スタッフの方たちは、皆さん対応が良かったですが、
部屋に羽アリが出て殺虫剤を貰いました。
部屋に羽アリが出て殺虫剤を貰いました。
Verified traveler
連泊でしたが、タオルと浴衣の交換がされてなく残念でした。
HASHIMOTO
期待以上のひどさ
期待は底辺からのスタートでした。
駐車場の案内はいいかげん
部屋は埃だらけ（特にベットの下、布団を和室に敷くと丸見え）
大浴場のエアコンは何年ものだろうと驚くほどの埃
できればどこかに買収してもらった方がいいホテルになるのでは？とさえ思いました
駐車場の案内はいいかげん
部屋は埃だらけ（特にベットの下、布団を和室に敷くと丸見え）
大浴場のエアコンは何年ものだろうと驚くほどの埃
できればどこかに買収してもらった方がいいホテルになるのでは？とさえ思いました
HIROKI
おおむね良好！
GWに宿泊しました。
細かいことは気にしないでEnjoyしましょう！！
細かいことは気にしないでEnjoyしましょう！！
Verified traveler
税およびサービス料: 7,122 円
高すぎませんか？
これは、ホテルに支払う料金ではないですよね？
今回の一番の不満足点です。
高すぎませんか？
これは、ホテルに支払う料金ではないですよね？
今回の一番の不満足点です。
Ｐｉｅちゃん
スキーに行った。フロント・夕食予約・クローク・レンタルなどの場所の配置が良くない。人が無秩序に右往左往する状態で非常に疲れる。リフトの割引券について聞くと『スキー場と経営母体が違うから何もない』等々こちらが『えっ？』と思う反応をするフロントの人もいる。白馬のグリーンプラザはこんなことはなかったから、がっかりした。上越では一流なのだから、もっとビシッとして欲しいと思う。
Chia-Lin
以這樣的費用自助餐太簡單
床墊太老舊
taro
金返せ～
チェックインに30分以上並んだあげく、部屋に入れず、待ちぼうけ
入った時間は17時
部屋はくずごみがあり
掃除機かけてない状態でした
食事も30分近く並んでやっと入れる始末
冷めたご飯やなれないバイト君
ホテル内での貸しスキーも1時間の行列
クロークも行列
とにかく行列しに行った旅でした
金返せ～❗
入った時間は17時
部屋はくずごみがあり
掃除機かけてない状態でした
食事も30分近く並んでやっと入れる始末
冷めたご飯やなれないバイト君
ホテル内での貸しスキーも1時間の行列
クロークも行列
とにかく行列しに行った旅でした
金返せ～❗
ロイヤルアフェア
プールやゴーカートまで歩いて行けるホテルで子供連れには最高裁だけど、部屋や廊下は古く少し臭いも気になる
Location & surroundings
Hotel Green Plaza Joetsu
112-1 Kabanosawa, Minamiuonuma-shi, Tokamachi, Japan
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Hotel Green Plaza Joetsu
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