Kawayu Onsen Fujiya

10/10

Exceptional

30 Dec 2024

Rosallie

I love the onsen beside the river

Leisure Partner

10/10

Exceptional

12 Oct 2024

Bruce

Great stay.

Leisure Family

4/10

Poor

16 Mar 2024

Christopher

Conflicted. The location is great. Room was dirty in ways you don’t want a room to be dirty. There were parts missing in shower so I had to hold the wand to shower. Tub always nice.

Paid a lot of this room so didn’t feel the delivery of service matched that.

The food was pretty bad and the service was not great overall. Didn’t feel sanitary in how food and dishes around food handled.

Loved the area and the hotel staff did try but this place as others have said needs to do some work to improve.

8/10

Excellent

08 Aug 2023

Damon

The bathroom had a pretty funky smell that never went away, and it seemed that their answer was to put a tiny bag of potpourri next to the toilet, but it could have used a more thorough cleaning. Otherwise, a very nice and helpful staff, great free shuttle for local hikes, and decent breakfast and dinner. Quiet and lovely spot by the river where many people were enjoying the water.

Partner

8/10

Excellent

07 Mar 2020

Tracy

Wonderful Traditional Japanese stay

This is a great traditional Japanese place to stay and located 15 min by shuttle or bus from Hongu shrine and world heritage center. It’s on the river and the staff is friendly, onsen inside and outside (during season) and access to hot springs river out the door. It’s traditional futon sleeping with in room Japanese bath. Plenty of space and welcoming service. All meals are scheduled if you are going to eat at the Inn. Food is wonderful and classic Japanese only.

Friends_and_family Friends

10/10

Exceptional

13 Jan 2020

Verified traveler

fantastic

Room was very comfortable and stylish. River Onsen was busy, but fun. They allowed tattoo's both inside and outside onsen. Service was amazing. Dinner service could have had some explanation of the food offered or a menu.

Partner

8/10

Excellent

30 Oct 2019

Verified traveler

Nice area but very far away, nice to play in the river with hot spring water come up from the river bed !

Partner

6/10

Pleasant

26 Jun 2019

Verified traveler

Front desk hospitaity was excellent but dining service was horrible. The service lady mistakenly received wrong service time order from front desk and repelled us from entering the dining hall. And when we ordered drinks and due to langauge barrier, she dropped the pen very rudely for us to fill in. Never experienced such hospitality in japan ever.

Friends

8/10

Excellent

28 Apr 2019

Verified traveler

Shuttle buses service was wonderful. Wifi needs serious upgrade in rooms.

Leisure Friends

10/10

Exceptional

29 Dec 2018

Jennifer

Wonderful Ryokan in an amazing area

Wonderful stay in the amazing area of Wakayama Japan, land of Kumano Koda and waterfalls. We stayed at this ryokan for 3 nights and used as base for exploring the region. The facility was damaged by recent typhoon flooding and just reopened. The restoration was excellent; new flooring, paint, finishes. We had to ask if hotel was damaged! You would not have known. They are OPEN for guests. The service was excellent, meals spectacular. They have a local craft beer which i found to be very good before our usual saki. Service throughout stay was excellent in all aspects. There were enough English speaking staff to provide directions, transportation, etc. The inside and onside Olsen’s were nice, not large but never crowded. My favorite was the outside bath in the early morning. Wifi worked well, if you need it. Strongly recommend this ryokan for the region, you will not be disappointed. We arrived by car as we were going exploring the region. There is public transportation available, a bit more in the summer. Mostly buses. The hotel does provide free shuttle service to and from the World Heritage site little under 2 miles.

Partner

8/10

Excellent

21 Dec 2018

Verified traveler

Nice and cozy environment. It is a quiet place to stay.

8/10

Excellent

24 May 2018

Kimberly

Welcoming Onsen Resort

They were very welcoming and helpful even though we speak little Japanese. They helped us plan our day hike and even ensured the bus driver knew we were going to Koguchi so we didn't miss our stop. Food was yummy but it was difficult to know exactly what we were eating.

Partner

10/10

Exceptional

21 Sep 2017

Monica

A 10!

A 10! Nice room, super good food, and a beautiful outdoor and indoor onsen! Love it!

Family

8/10

Excellent

13 Jul 2017

Isabelle

Beautiful, relaxing environment

I stayed at this onsen with my husband and two teenagers during the hot and sticky month of July. Swimming in the river and relaxing in the natural, warm hot springs was pure joy after long days of hiking and sight seeing. This place has a peaceful aura and is one of the most relaxing experiences I have ever enjoyed. The hotel facilities are ageing a little and could be freshened up, the carpets in the room was quite dirty and the onsen baths in need of a good refresh. Having said that, the true magic of this place resides with the location, the beautiful river and the out of this world food! We really enjoyed it and would recommend it without hesitation.

10/10

Exceptional

23 Dec 2016

WENTING

Traditional Onsen hotel with great view

We have enjoyed Kawayu Onsen Fujiya so much. The stay was so pleasant, the staff was very nice and helpful( though English wasn't their strength). The dinners for three nights were exceptional, a great variety of Japanese food and local produce. The lady serving dinner was so observant and dedicated to great service. The manager( the man in grey suit) even saw us off waiting for the bus with us and helping with luggage, he can speak some English. They helped us find the timetable for the boat trip and gave us a lift to save our waiting time for the bus. I would highly recommend this hotel and would definitely go back if I visit that area again.

Family

10/10

Exceptional

09 Dec 2016

joyce

Nice hotel

The hotel looks abit old but is very clean and quiet. The staffs are very helpful too. They are able to make the vegetarian meals for my sister! You can also go to the open air onsen in the river just next to the hotel. The bus stop is just right in front of the hotel and you no need to drag your luggages .

4/10

Poor

22 Aug 2016

Verified traveler

Not As Advertised

This place was pretty expensive, but we booked because it was advertised as being close to Nachi Falls. In reality, it was over an hour and a half bus ride away, and in the middle of absolutely nowhere. Nobody spoke English at the hotel, and there was no bed in the room (this was probably my own fault- it was advertised as \"Japanese Style\"). The room was dirty and had spiders in it, and the lobby area looked like a crummy 80's motel. The river in front was beautiful, but it was virtually impossible to walk to any stores or restaurants because there were none in the area. The wifi also did not work.

Partner

8/10

Excellent

30 Mar 2016

Tak Hung

Great hotel for relaxing

Nice river view.
River Onsen only available in winter.
Limited dinner time slot available. I can only choose either 5:30 or 7:30 even I arrived at the hotel by 4pm. Suggest to reserve the dinner time before arrival.

Partner

10/10

Exceptional

09 Jan 2016

EUGENE

Great Hotel Great Location

Spent 1 night in Hotel Fujiya at Kawayu onsen. Nice secluded locality where a huge outdoor hot spring dug by the side of the river is the main attraction. Truly enjoyable experience to soak in its warm waters with the cold winter air in your face. The hotel was nice. A bit old but nice and clean. The room I got was newly renovated though, and had its own private onsen bath (but it came at a price). Only minor complaint was that the kaiseki dinner was a bit rushed.

Family

10/10

Exceptional

23 Dec 2015

LAI

Great stay

A beautiful place with quiet and clean condition. Good food and good services.

Partner

10/10

Exceptional

24 Aug 2015

SATIT

Surrounded by nature, far from city

Good place to relax but a little far from city

Family

10/10

Exceptional

24 Aug 2015

JARUWAN

Nice place for relaxation

Very nice hotel, love the river infront of the hotel

Family

10/10

Exceptional

16 May 2015

Henri

Wonderful Spa in the heart of one of the most spec

Nice Japanese style spa (onsen). Excellent food, essential for an onsen experience. There are natural outdoor spa pools in the river. Very convenient location, close to the Kumano Kodo and the Kumano Hongu Taisha, with a bus stop right in front of the entrance.

8/10

Excellent

08 Dec 2014

Catherine

Ryokan by the River

It's located about 2 hours from Kii Tanabe train station where you have to catch the local bus (there's a time table). Main downside is the travelling cost & time.

Once you reach there, the bus stop stops just outside the Ryokan. We went to Fujiya because it is located just by the Senin Buro (onsen river), unfortunately it is closed as it is still too cold. (It was open on the afternoon we left). Senin buro is supposed to be open from Dec to March. Try to go in the middle of the season. The entire place is extremely quiet. This is a lovely Japanese Ryokan and we were given a 11 tatami traditional room with attached toilet & bathroom with a deep bath tub. Dinner was served in our room and breakfast was served in a traditional tatami room downstairs.

We spent just 1 night here. Unless u are planning to do the mountain hike ie kumano kudo trail, this ryokan may not be worth the trip.

Family

10/10

Exceptional

28 Oct 2024

Monica

Wonderful stay

Great onsen right by the river. The room was large, clean and nice. We had one with a private open air bath (highly recommended). The staff were proffessional, accomodating and sweet. Breakfast and dinner consisted of a variety of delicious small dishes. The hiking close by was nice as well.

Partner

8/10

Excellent

17 Aug 2024

Junya

　西館3階の「かじか」に宿泊。2年前のこの時期にも同じ部屋に泊まりました。広々としたツインの部屋で川に面したベランダに露天風呂がついています。最高のくつろぎ空間。
　夕食は個室でお造り、すき焼きを中心に豪華でした。特にご飯は釜めしのように固形燃料で炊くのですが美味しかったです。
　残念なのは部屋や大浴場の清掃が行き届いてないので改善して欲しいですね。　
　それから中居さんがちょっと雑で個人的感想ですがセルフサービスの方が良いと思ってしまうレベルでした。
　和朝食に卵・海苔・納豆といった定番アイテムがないのも寂しかったですね。
　とはいえ、部屋の素晴らしさ、泉質、ロケーションの良さは魅力的でまた泊まりに行きたいと思ってます。

Leisure Family

10/10

Exceptional

14 Aug 2024

???

お料理豪華で美味しかったです。
スタッフの方も気さくで
良かったです。
ありがとうございました！
コーヒー好きとしては
食後にお部屋で足湯しながら
アイスコーヒー飲めるサービス
あったらなお良かったです。

10/10

Exceptional

06 Apr 2024

Claire

餐點用心好吃服務人員親切和善，餐聽外場增加服務
人手。

Friends_and_family Friends

10/10

Exceptional

17 Feb 2024

KAZUYA

千人風呂からも近いし、水着のレンタル品もあるので気軽に行ける。夕食も豪華でとても良かった。

Leisure Partner

10/10

Exceptional

11 Sep 2023

Chung hay

環境舒服，有機會會再來。

Partner

8/10

Excellent

12 Mar 2023

Po Fung

晚餐豐富, 員工英文很好, 但公共交通不方便

Leisure Family

4/10

Poor

15 Nov 2022

yoshihiko

・部屋が広くて清潔
・加湿器の貸し出しがうれしかった。

Leisure Partner

8/10

Excellent

18 Sep 2022

RISA

綺麗なお部屋でした。

Leisure Family

8/10

Excellent

08 Aug 2022

HORIKOSHI

ずっと滞在したい、ちょっとお洒落な温泉宿

夫婦の旅行で、露天風呂付き洋室「かじか」に宿泊。大きめのベッド２台とソファー、テーブルというシンプルなお部屋でした。
フロントの方の対応もとても丁寧。
食事は個室で落ち着いた時間を過ごせました。夕食は質、量ともに大満足でしたが、朝食についてはお味噌汁がなかなか来なかったり、隣の部屋には出されていたベーコンエッグが忘れられていたりと、かなり納得のいかない結果。
もっとずけずけと言えば良かったのかも知れません。
最後になって惜しいマイナスポイントですが、全体的には大満足でした。
もちろんお風呂も、こじんまりとしてますが雰囲気の良い空間でいやされました。
当日はカゲロウが大量発生したらしく窓を開けると部屋に入り込んでしまい、妻がちょっとパニックになったりしました。夜は部屋の露天風呂には入れませんでした。残念です。

また違う季節に泊まりたいです。

Friends_and_family Family

8/10

Excellent

18 Jul 2022

Bisei

フロントの方、バスの方が丁寧な対応でした。

Leisure Family

10/10

Exceptional

11 Jan 2022

MOTOKO

良い宿、冨士屋

珍しく夜中も入れるお風呂で、好きな時間に入れてとてもよかったです。
料金もメニュー豊富でご飯もとても美味しかったので、また利用したいです

Friends_and_family Family

10/10

Exceptional

30 Dec 2021

TAKAHISA

料理もサービスもいい温泉宿

目の前に綺麗な川が流れていて、周辺は小高い山に囲まれています。川には温泉があり、冬場で寒いですが、楽しめます。料理もサービスもよくてとてもいい温泉宿でした。

Self

8/10

Excellent

10 Oct 2021

akira

室内のTVで、ＢS放送が見れない。

Leisure Family

8/10

Excellent

11 Sep 2021

SHIMA

とてもいい温泉＆丁寧なお料理です。

とにかくとてもいいお湯の温泉でした。
お肌が潤いツルツルになります。
湯温もちょうどよかったです。

お料理も地のものが出されとてもおいしかったです。
舟盛りがどーん！と出るような派手さはないですが一つ一つが丁寧に作られていて大人向きだなと感じました。

少しだけ残念だったのは事前にHP記載のメールアドレスから出していたチェックイン時間についてのお返事をいただけず帰りまでそのことに触れられることがなかった点です。
別途電話もしていたのですがその日は休館とのことで通じませんでした。
とはいえこのような時勢なのでスタッフの人数を絞られているでしょうし仕方ないのかなとも思います。

お部屋はかじかという露天風呂付きの客室でしたが丁寧に清掃されており快適に過ごせました。
自然が近いからかお客様の少ないときだからかはわかりませんが小さな蜘蛛が数匹いたので絶対に虫NGの人は厳しいかもしれません。

またうかがいたい宿でした。

Partner

8/10

Excellent

30 Jul 2020

Yoko

癒されました

熊野古道巡礼3日目、熊野本宮大社までゴールして、大社からバスで移動しました。川湯温泉にはバス停が三箇所あり、三番目の「ホテル富士屋　前」で下車すると、ホテルの玄関前で、スタッフの方が迎えてくださいました。下車0分です。泊まったお部屋は、古くて壁紙の汚れやめくれがありましたが、館内は改装されて、清潔で近代的でした。ベットに慣れているせいか、敷布団が硬かったです。でも、巡礼で歩き疲れていたので、爆睡しました。温泉の浴室と、露天風呂とが別になっていて、両方入りました。コインランドリーがあり、巡礼で汗まみれの衣類を洗濯できたので、とても助かりました。食事も美味しかったです。

Friends_and_family Family

6/10

Pleasant

29 Jul 2020

Verified traveler

次回は泊まらないですね

コロナ対策の為か、スタッフの数が非常に少なく、21時過ぎるとフロントにも人がおらず、問合せができず不便。
スタッフの対応も今一つだった。
お部屋も古く、清潔感も今一つ。。。。

食事はとても美しく美味しかったですが、料理の説明がなく、質問しても、外国人スタッフなせいか説明ができず残念でした。

Friends_and_family Friends

10/10

Exceptional

28 Jun 2020

60代食べるの大好き