Name: Sounkyo Kanko Hotel
Address: Kamikawacho, Kamikawagun, Asahikawa, 078-1797, JP

10/10

Exceptional

14 Jul 2026

Simon

Comfortable hotel in beautiful surroundings. Room Aircon was a little weak, but ok. Breakfast was delicious with great variety.

Friends_and_family Friends

8/10

Excellent

12 Jul 2026

Raymond

Having both indoor and outdoor onsen was great. Location is very close to convenience store. The restaurant was wonderful with many selections for dinner and breakfast

Family_with_children

8/10

Excellent

11 Jul 2026

Jessica

Great room and loved the onsen as well!

10/10

Exceptional

16 Jun 2026

Stefanie

River Onsen for mixed gender using bathing suits

Family_with_children

4/10

Poor

10 Jun 2026

Vivian

when we arrived by car, staff森本華衣came out of hotel and told us we cannot stop here. she told us to park in the lower car park. i explained i would first drop off my 4 big luggages (with my husband looking after the luggage) then i go to park car , she said no. Therefore we have no choice , park our car at lower car park area and find our way up to 5th floor reception area with our 4 heavy big luggages. this is an unpleasant experience. Even more unhappy experience was , at night after dinner, we went onsen. we try to visit the male + female mixed onsen pool so we have to follow all instructions prior. we need to dress up the brown “uniform” before entry. Due to some human error, there is only Male “ uniform” in lady’s changing room so we tried to communicate with front desk staff. (My sister speaks some japanese and speak perfect english) and she tried explaining lady’s changing room situation with front desk staff that night but unfortunately 3 of them were men and didn’t understand. finally the men staff arranged female staff to visit the lady changing room after 30 minutes. then they understand our concern. i don’t understand how come there is not even 1 female staff in changing room working changing room after 8pm which is the peak hour for guests using onsen. Also, all garage bins are full. no paper cup available at water machine . meaning no clean up or refill for many hours in ladys changing room. this does not happen in any other onsen hotel i visited across japan

Friends_and_family Family

8/10

Excellent

12 May 2026

Elizabeth

The location was lovely and the onsen and outdoor otaru baths were totally worth the trip! The buffet breakfast had a ton of options and was tasty. Our family room was a very tight squeeze for 4 people, but otherwise fine. We had limited interactions with the staff, but they were helpful and accommodating when we needed anything!

Family

8/10

Excellent

21 Apr 2026

Douglas

Very nice older hotel with full resort facilities, including onsen and breakfast dinner buffet restaurant. No Western TV options.

Partner

10/10

Exceptional

07 Jan 2026

Yann

Really good place for a good typical Japanese stay with the outstanding mixed outside onsen bath, the traditional rooms, and the delicious buffet breakfast with a very large selection of really yummy Japanese food. Also conveniently located next to all the Sounkyo attractions, and a 7/11 if you want to eat your own food at the hotel snack are.

Leisure Family

10/10

Exceptional

31 Oct 2025

Christine

Fabulous Onsen

Leisure

10/10

Exceptional

25 Sep 2025

Benjamin

Great staff and excellent location. Will definitely stay here again.

4/10

Poor

17 Sep 2025

Peter

There was not much to like about this hotel. Pillows were like sacks of hard beans, the outdoor onsen was dirty and the food was clearly the worst I have experienced in eight trips to Japan.
We were misled from the time we arrived, as we were told there were no restaurants in town. We later saw that was not the case. It was all a ruse to get you to buy dinner at their substandard restaurant.
The whole building looked run down and smelt stale. I would not recommend this place to anyone.

Leisure Family

10/10

Exceptional

24 Jul 2025

young

Excellent

Leisure Family

8/10

Excellent

24 Jul 2025

Andrew

Nice Onsens

The gentleman at the front desk from Guatemala was very helpful. I loved the onsens here … especially the mixed outdoor one at night. It had a nice vibe. It was walkable to 7/11 and other places in town. Parking was tricky in the evening, but managed to figure it out. The room was fine but a bit dated.

Self

8/10

Excellent

14 Jul 2025

August

Area was beautiful

4/10

Poor

04 Jul 2025

Amie

The Japanese style room was so neat. The problem was the hotel is very old, the walls are stained and dirty. There was hair all over the tatami mats, not ours.The fridge had food in it from a past guest. It is an old facility that needs major renovation and more staff to clean it.

Leisure Family

10/10

Exceptional

10 May 2025

Mauricio

Great place to stay and very affordable vs the other options around the area… Their Onsen its very nice and also they have and Indoor normal and a mix one outdoor which is really nice with also cold water in few spots of the onsen

Leisure

6/10

Pleasant

17 Mar 2025

Paulo

Limpeza a desejar! Os lençóis nos que colocamos e parecia já estar usado!

8/10

Excellent

07 Nov 2024

Amiry Faiz

Hotel with Onsen facilities in a quiet town

Our family stayed over for a night at the hotel to visit Daisetsuzan. Hotel is very close to the cable car in small town of Sounkyo. We were there at off-season so it was quiet.

Hotel is bit old but its a nice experience to stay in traditional Japanese accommodation. Rooms and tatami mattress were fine and fits in 4 people (albeit bit tight). Onsen was a good experience to have thats built in the hotel that we all enjoyed. Other facilities appears old and breakfast was average.

The town was quiet due to off season with plenty shops closed. Can imagine this would be busy during peak period.

Friends_and_family Family

10/10

Exceptional

07 Nov 2024

Nicholas

The mixed gender outdoor hot spring with swim wear provided was excellent. Our room had a mini zen garden inside, and we fell asleep to the sound of the river behind the hotel. Breakfast and dinner buffets provided ample options, including a make your own hotpot for one. A great place to relax and spend the night after exploring Kurodake ropeway and the surrounding portion of Daisetsuzan National Park.

Leisure Partner

10/10

Exceptional

15 Oct 2024

Peter

Nice hotel

10/10

Exceptional

27 Aug 2024

THERESA L H

Room spacious, buffet breakfast & dinner served with varieties, food so so. Bath suits provided if went mixed open air onsen.
Lay out of futons by ourselves. Front staff spoke English. It would be good to has a shelter at drop off point for raining days.

Friends_and_family Family

8/10

Excellent

23 Aug 2024

Alan

Hotel is due to shut for refurbishment in Sep2024 and it really needs it.
Outdoor Onsen was amazing and the location is excellent.
We enjoyed our stay here

Friends_and_family Family

2/10

Poor

29 Jul 2024

Ee Beng

Staircase makes it difficult to bring luggage and none staff offer to help us . There’s no direct lift access to our room.
Only thing good is there have outdoor mixed Onsen and swim suit provided by hotel

Leisure Partner

8/10

Excellent

12 Jul 2024

Robin

While the room decor was dated and in need of repair, the room was very spacious. The air conditioning was temperamental. The indoor and outdoor onsen were great. The buffet was plentiful.

Leisure Family

8/10

Excellent

03 Jul 2024

Thiem huat

Thumbs up Sounkyo Kanko!

Very pleasant, refreshing. Got to see deers. Surrounding envmt was fantastic. Kuro Ropeway and trekking was great.

Partner

6/10

Pleasant

05 Nov 2023

Verified traveler

Cheap, cheerful but tired

A bit shabby around the edges and the futons are desperately thin, but a good location

Partner

10/10

Exceptional

19 Oct 2023

David

Old school, old fashioned (read: dated decor, manual check-outs, actual keys for your room), traditional spa resort. The mixed onsen is great, lots of space and different temperatures so you can easily find your perfect spot. Definitely go half board as the evening buffet is excellent. Highly recommended.

Leisure Self

6/10

Pleasant

15 Oct 2023

Casey

The onsens are great..
The buffet was expensive and a little funky. Needs more labor, lots of tables went un-bussed.
The carpets are old and a little smelly in the hotel.
But, overall a reasonable stay and a decent price.

Business_and_leisure Partner

8/10

Excellent

15 Jan 2023

Thomas

Older property, good value but getting old. Not full and some areas not open, only one restaurant operating

Leisure Friends

8/10

Excellent

07 Dec 2022

Witchayaporn

Everything is good. However, the is no restaurant open during lunch time winter around the area.

Leisure Partner

10/10

Exceptional

07 Oct 2021

Lisa

Perfect getaway

Lovely hotel! While the hotel itself it a little outdated, the staff are incredibly friendly (and know English, which was good for us!). The best part is the onsen, which is quite large and does mixed bathing (they provide you with swim costumes). You are in a great location to get to the ropeway (3 minutes walking), or to go down to the kogen onsen and the brown bear center (1 hour by car). The gorge and waterfalls are also nearby.

The buffet was also quiet expansive. It’s not great for vegetarians, but I never came away hungry. My partner, who eats meat, was delighted by the crab - crab in most of the food items, and also crab legs.

Partner

8/10

Excellent

03 Oct 2019

Kee Boon

Hotel is a little old but overall still nice

Nice place and enjoyed the onsen.

Partner

8/10

Excellent

01 Aug 2019

Hui Ying

Great onsen but old hotel room

The hotel rooms are quite old and not comfortable bedding. But the open air mixed onsen pays it all! Must do the open air onsen.

Family

8/10

Excellent

18 Feb 2019

Punny

I like outdoor onsen with hotel suit and view from room. But the shower and dinner menu should be improved. Hotel should provide shuttle bus from/to Kamikawa Station.

Leisure Partner

2/10

Poor

04 Jun 2018

Serena

Worst Ryokan ever

The hotel is currently under renovation and hotel is covered by scaffoldings. Booked the river view room but was completely blocked. However we were not informed during check in or any time during the booking. Called the helpline but obviously there was nothing done. Buffet food was horrid, like serving a zoo of people. Worse dinner in our entire trip. Ryokans are always famous for their dinner but this one is truly disappointing and disgusting. Every evening, bus loads of Chinese, Taiwan and Hongkong tourists would check in and onsen is always noisy and crowded. Not worth going to this hotel, nothing spectacular or anything worth raving about. It probably has 3 stars rating because it has random people rating it 5 stars with no reviews. Read all the ratings carefully before u book. It’s really really horrid.

Partner

6/10

Pleasant

01 Apr 2018

Verified traveler

Rustic Sounkyo Kanko hotel

The place is clean but a bit old. Staff friendliness is just so so. The place is quite remote but the onsen is nice. The dinner and breakfast buffet are just so so.

Family

8/10

Excellent

15 Feb 2018

Verified traveler

Onsen hotel

My family had a Very good onsen experience for indoor n outdoor . If the hotel would provide free shuttle to n fro from the station during winter will be better .

6/10

Pleasant

11 Feb 2018

K

Family stay of 3

Buffet style dinner and breakfast have plenty of choices but taste just ok. Too crowed in onsen.

8/10

Excellent

28 Sep 2017

May

Mixed outdoor hot spring pool

The onsen is amazing, especially the outdoor mixed pool with spectacular view. It is interesting to experience mixed hot spring pool. Don't worry, hot spring clothes will be provided to enter that pool. The location and cleanliness are good. short walking distance to the ropeway. However, food can be improved still, though it is not bad.

Family

8/10

Excellent

19 Sep 2017

JJK

Relaxing place

A very relaxing stay in the hotel.

8/10

Excellent

09 Jul 2017

Verified traveler

Average hotel

Food and room is acceptable. However we were given the 2nd floor unit with not much of a view and the corridor smell of cigarette smell even though the box was ok.

6/10

Pleasant

07 Feb 2017

Melissa

Nice onsen

Concierge not friendly or helpful. Restaurant crew helpful. Onsen lovely. Room need to improve. View good.

6/10

Pleasant

01 Jan 2017

Chin

Comfortable hotel

The stay was not bad: the dinner variety was huge, and the outdoor onsen was a very interesting experience. However, the room was a little small for 4 people, and the location is really inaccessible unless you have a personal means of transport.

Family

6/10

Pleasant

06 Dec 2016

Pamela H P

Ok for one night

This was a hotel I liked least in my holiday. We arrived at the hotel in our car wondering if we were at the right hotel and someone came to great us which was nice. He waited for us to get our bags but did not offer to help which I found odd. Then there were like 8-9 staff just standing by the door chatting who greeted us but once again, no help was offered which seems so odd when my husband and I were carrying 2-3 bags each. The room was a traditional Japanese room which was fine and I had no complaints. The dining room was quite a disaster - felt like a canteen with terrible lighting and hordes of packaged tour bus guests. Food was average. I would recommend just take the room and not bother with food at this hotel.

Partner

10/10

Exceptional

02 Nov 2016

Aaftab

Good hotel. Clean, spacious. Adequate buffet.

A good choice in the selection available on the east side of Daizetsusan. I suggest avoiding the dinner meal if you want something better, as the buffet, while adequate, lacks that special feeling you get when eating out in Japan. Certainly, do not go right when dinner opens, at 6, since it can be a bit of a zoo.

Partner

8/10

Excellent

22 Sep 2016

Martin

Pleasant jumping off point to explore area

Popular resort for summer and fall viewing of mountain flowers and turning leaves. Hotel caters to tour groups and individual families. Excellent dinner buffet and good breakfast buffet. Lovely outdoor onsen.

10/10

Exceptional

01 Sep 2016

Verified traveler

Lovely outdoor onsen and view from room. Meals were good too.

8/10

Excellent

12 Jul 2016

Verified traveler

Nice and clean hotel

The hotel is very nice and clean, staffs are very friendly

4/10

Poor

09 Jun 2016

Mrs J C

Location okay, but wouldn't recommend

Very uncomfortable beds with pillows made of polystyrene beads and bedspreads so might not be changed each time. No non-smoking floors so everywhere smelt slightly smoky. Food was ok if not usually hot enough and very little English signage. Staff very friendly and helpful but not much English spoken. Location fine within short walk of ropeway.

Partner

8/10

Excellent

17 Oct 2015

Kwoon Yong

Hotel recommended for leisure stay

Excellent meals and transport provided by hotel.
Hotel is less than 10 mins walk from the cable-car ropeway boarding point.
Staff provided useful information on sightseeing locations.
But need to pay for the outdoor onsen.

Partner

2/10

Poor

02 Aug 2015

MeiLan

Paying for an onsen hotel, it turned up to be...

This is a tourist group hotel. Breakfast and dinner were held in the banquet hall together with groups of tourists. The onsen is too small too hold these groups of people, noisy and packed. If you are looking for proper Japanese In-Room setting dinner and peaceful onsen stay, this is not the place.

Partner

2/10

Poor

21 May 2015

SUJIT

bad hotel in japan

They are Chinese group tour was clutter
and reception can not talk in English

Family

2/10

Poor

20 May 2015

SUJIT

hotel for group tour

Group tour is problem for this hotel
it look like hotel for group tour

Family

10/10

Exceptional

11 Mar 2015

Janice

Relaxing - loved our tatami room

Very restful after a hectic travel schedule. Husband and son loved the onsen. I loved the furo. Spacious, more like home and less like a hotel room. Small lanai where you can sit, sip hot tea and peacefully watch the stream flow by. It's amazing how a clean and uncluttered environment puts you at ease. When you come back from dining, your bedding is laid out. Come back from the day's outing, and the bedding is put away and the room is tidied.

10/10

Exceptional

17 Jul 2026

Cintia

It is an old looking hotel, but the surroundings are beautiful. Easy parking. The staff was very kind.

Self

8/10

Excellent

13 Jul 2026

MANABU

部屋も広く、温泉は、露天風呂、内風呂ともに良かった。

Family

10/10

Exceptional

11 Jul 2026

Kristina

Great hotel, the staff was helpful and many spoke English. The buffet type breakfast had a great selection of different foods - soups, different types of salads, fruits, etc. We stayed in a Japanese style room with futons, which were comfortable. The onsen was open most of the day.

8/10

Excellent

09 Jul 2026

Shizuo

部屋で喫煙出来るのが良かった

Family

6/10

Pleasant

04 Jul 2026

KAZUSHIGE

特に無し

Family_with_children

6/10

Pleasant

03 Jul 2026

akito

部屋は古い　朝食夕食はまあまあ値段相応です　エアコンはぜんぜん効かない

Friends_and_family Friends

10/10

Exceptional

28 Jun 2026

YUKI

施設は古いですが、我慢できる範囲でした。何より宿泊費用が安いです。
また、利用したいです。

Family

10/10

Exceptional

23 Jun 2026

Zheng Chang

客房乾淨但設備老舊
餐點好吃且員工親切
泡湯環境很棒

Friends_and_family Family

8/10

Excellent

21 Jun 2026

Shoko

布団を自分で敷くのはよかったんですけど
敷布団のカバーがなくシミというか汚れがあってそこだけちょっと気になりました

Friends_and_family Family

8/10

Excellent

02 Jun 2026

MASAHIRO

清潔な客室

Family_with_children

8/10

Excellent

27 May 2026

takashi

一泊2食付き和洋室３人で
1人¥10000
スタッフの対応や夕朝食の内容は良かったと思います
客室の広さも問題なかったです
ただホテル全体はやや老朽化が
目立ちますが宿泊代を考えると
許容範囲内かと思います

Friends

6/10

Pleasant

09 May 2026

RUMI

シーツに血痕が付いてたら少し気分が悪くなる部分があった。
お風呂の排水溝も流れていかず水が溜まっていてた。

8/10

Excellent

03 May 2026

Yuko

家族露天風呂が最高でした。
GWということもありお客さんが多かったのですが、夕食、朝食を早めの時間帯にすることで、すぐに案内してもらえました。

Family_with_children

4/10

Poor

29 Mar 2026

NORIKO

イマイチでした。

Partner

8/10

Excellent

12 Mar 2026

KAITING

有

2/10

Poor

10 Mar 2026

mieko

両親の思い出のホテルと聞いて宿泊しましたが、二度と宿泊しないと決めました。

どこに行っても部屋の四隅にはホコリ、虫の死骸、蜘蛛の巣が必須でした。
布団には大きなシミがあるし、部屋付きの浴室には使用済みカミソリが落ちてました。
夜に入った露天風呂も足元が暗くて、ほとんど見えず危険でした。
露天風呂も大浴場もゴミが浮き放題でした。

売店で対応してくれた日本人の若いスタッフはお釣りをトレーに投げるように置くし。

食事はバイキングでしたが、外国人スタッフが並んでるお客様を見ながら、ニヤニヤして母国語でコソコソ話してるし、少ない日本人スタッフも明らかに不機嫌な態度でダラダラ片付け。

たくさんのスタッフに接しましたが、親切にしてくれたのは2人だけでしたね。
デラックスルームに高いお金を払って2泊したけど、正直後悔しています。

Family

10/10

Exceptional

03 Mar 2026

CHIAWAN

不錯

4/10

Poor

24 Feb 2026

??

お部屋、凄く壁が汚かったです。晩御飯も忘れられていました。残念でした

Family

10/10

Exceptional

23 Feb 2026

Thomas

Très bien

10/10

Exceptional

03 Feb 2026

CHIA WEI

客房乾淨戶外泡湯池很棒

6/10

Pleasant

03 Feb 2026

Kam Lun

職員有禮貌。但是早餐及晚餐並不理想。而且旅行團太多。浸溫泉嘅地方並沒有講解得好清楚。

Leisure Family

10/10

Exceptional

31 Jan 2026

WEI HSIN

房間乾淨，有大景可看窗外，打掃的阿姨很親切，價格合理，台灣觀光團蠻多的

Friends_and_family Family

2/10

Poor

06 Jan 2026

YUKA

風呂の洗い場のみずが流れず、湯船に入りそうになっていた。汚い。
それでお風呂のフロントに繋がる電話をかけたが不通。それをフロントに伝えに行ったら謝ることもなく、「離れていたのでー」で済まされました。人が倒れたとかの電話だったらどう責任を取るつもりだったのか本当に信じられません。
女風呂に海外の男性の方が入ってきたり、信じられないことが多すぎて、毎年年末に家族で来ていましたがもう辞めることにします。

Family

4/10

Poor

06 Jan 2026

SHINJI

予約内容がホテルに伝わっていない。
エクスペディアでのホテルへのメール？チャットはホテルには届いていないようだ。
電話してもなかなか伝わらない。

Leisure Family_with_children

8/10

Excellent

29 Dec 2025

Kurumi

客室の鏡台の所の電気がなく、不便でした。せっかく、鏡台があるのに使えなかったのは残念でした。
お部屋は広くて居心地が良かったです。

バイキングも美味しく頂きました。

10/10

Exceptional

23 Dec 2025

Michelle

El hotel nos encantó a mi familia y a mí. Nos ha dado pena quedar solo 1 noche. Las vistas desde la habitación japonesa son espectaculares. El onsen exterior es el mejor que fuimos en nuestro viaje a Japón, además es mixto y pudimos disfrutar en familia. La cena está bien tiene mucha variedad, pero la calidad no es de las mejores. Asimismo, el hotel es acogedor y la zona alrededor es preciosa.

Friends_and_family Family

8/10

Excellent

13 Dec 2025

TATSUYA

部屋は古い感じでしたが清掃はしっかりされてて快適に過ごせました！

8/10

Excellent

03 Dec 2025

Junichi

客室はきれいで広かったです。
スタッフさんの人数が少ないように感じましたが、不便は感じませんでした。接客も良かったです。
朝ごはんのみの予約でしたが、おいしかったです。
レストランからの景色もきれいです。
夜の駐車場に鹿が３頭現れて、自然が多いところだなと感じました。熊については事前に調べましたが、この時期は目撃も無いようで、安心して滞在できました。
お風呂はその日ごとに男女交代で入れ替わる方式のようですが、片方のお風呂の場合、露天風呂が別の入り口で一度出てからまた入りなおさねばならず、少々不便でした。
全体的には全く問題なく快適に過ごせました。
ありがとうございました。

Leisure Family_with_children

4/10

Poor

22 Oct 2025

mikio

清潔感が悪い！スタッフは一生懸命頑張っていましたが、人数が少ない。部屋と共用部分の掃除が悪い👎　経営者の心得の悪さがわかる。

6/10

Pleasant

14 Oct 2025

TOSHIYA

大きな露天風呂は水着のようなものを着て入浴でき、家族で入れるので、とても良かったです。しかしながら、夕食のビュッフェは種類が多いのですが、高価な食材を使用した食事があまりなく、いまいちでした。まぁ山の中の旅館・価格を考慮したら、良いのではないでしょうか。

Friends_and_family Family

8/10

Excellent

06 Oct 2025

yee lik

环境清静.空气清新

Friends_and_family Friends

4/10

Poor

06 Oct 2025

JUNKI

駐車場誘導スタッフの態度が非常に悪かった

Leisure Self

8/10

Excellent

24 Sep 2025

Masaki

趣のある旅館

家族混浴風呂は広いのですが、とても温いです。スマホを持ち込む外国人がいました。

コインランドリーの洗濯機が3台中2台故障していました。

宿泊費的にはリーズナブルだったと思います。

Self

8/10

Excellent

26 Aug 2025

junichi

日本人が少なく異国文化を学びたい方は良い機会かと思います

4/10

Poor

22 Aug 2025

Keiji

お風呂が清潔とは言えない。薄暗くて分からないようだが、ゴミが浮いてる感じ。部屋は広くて良かったがホコリ多く感じられた。

Leisure Family_with_children

6/10

Pleasant

20 Aug 2025

Nathalie

お部屋は素晴らしく感じました。
温泉は広くて健康に良いところはたくさんありました。
夕食の食べ放題はすてきでした。バラエティーも

Friends_and_family Family

2/10

Poor

11 Aug 2025

Masami

お湯は良いですが、お風呂の清掃がされていないので床が滑る。泉質で滑るのではなく、清掃されていないから。
布団をセルフで敷くのですが、布団が汚い。
部屋も掃除がされていなくて、

6/10

Pleasant

10 Aug 2025

Ryuta

黒岳ロープウェイが近い

6/10

Pleasant

06 Aug 2025

miki

前の人のタオルがかかっていた以外は大丈夫でしたよ。
風呂は良い湯加減で硫黄温泉がとても良いですね♪

Leisure Partner

2/10

Poor

01 Aug 2025

MASAMI

使用済みシーツが普通に畳まれてセッティングされていて、他のシーツ類もそうではないかと疑心暗鬼になりました。怪しいのもありました。
フロントスタッフはいないし、フロント周りも汚いし、浴衣コーナーもぐちゃぐちゃだし、人が足りなくて回っていないですね。泉質は良かったですが、お客さんのマナーも悪いせいか、洗面台に髪の毛はたくさんあるし、使用済みタオルは散乱しているし、酷いかったです。

Leisure Family_with_children

4/10

Poor

28 Jul 2025

Misae

温泉の床がヌルヌルしており、換気扇も真っ黒。
正直、細かいところまで掃除が行きとどいているのか、衛生面が心配になるレベルでした。

8/10

Excellent

22 Jul 2025

Laurent

Hôtel suranné, chambres propres.

Hôtel vieillot mais chambres très propres avec futons et vaste onsen, intérieur et extérieur.