Mikuniya

10/10

Exceptional

15 Jun 2018

Marie

Excellent service. They accomodated me for the meals (I am vegetarian). The private onsen was divine. Wished I booked a longer stay.

10/10

Exceptional

02 Jan 2018

JESANEE

Very nice hotel,clean and tidy.

Good hotel,good location,good staff and good food.

10/10

Exceptional

24 Oct 2017

Verified traveler

Favourite part of 2 week Japan visit- very accommodating for allergies!

Partner

6/10

Pleasant

09 Oct 2017

Verified traveler

Comments

location is perfectly good and few mins to Kinosaki station, but the room without window and many stairs inside the hotel, not suit for large suitcase customer. need to book or reserve the bath room even you just want to take shower, there is no shower/bath in the room, also with non-reserve public bath, suggest to reserve or unable to use if occupied by someone. The hotel with food smell maybe this is traditional Japanese hotel but also acceptable. However, the carpet front of toilet with smell in our room and we hope hotel could improve it.

Family

10/10

Exceptional

04 Jul 2017

Verified traveler

Pleasant, Convenient Ryokan in Kinosaki

Lovely staff. Sukiyaki dinner to die for. Convenient location. Private Onsen.

8/10

Excellent

04 Jun 2017

Verified traveler

Nice japanese style hotel, the staffs were friendly, the room was very clean, but the meal was not as good as i expected.

10/10

Exceptional

12 Apr 2017

Deb

Fabulous experience

We enjoyed our visit to this onsen town - the hotel was a short walk from the train - we were warmly welcomed and experienced Japanese hospitality at its finest. We had a toddler with us and the staff went out of their way to accomodate him. The traditional rooms were amazing and all the little touches, with complimentary kimono to wear around onsens, were an added bonus. The traditional Japanese fish banquet for dinner was sensational as was the Japanese breakfast. If you want a complete Japanese experience in beautiful surroundings with very caring and helpful staff then you must stay here.

10/10

Exceptional

25 Mar 2017

Man Leng

Nice service

Very nice service. The owners and the staff are so helpful and thoughtful. Even offer us an umbrella in the rain. They tell us to leave the umbrella in the railway station as we are leaving. We are flattered. The owner and some staff can speak English. Even those that do not will try their best to serve and help you. Strongly recommend.

Family

10/10

Exceptional

07 Feb 2017

Monica

Great service!

Wonderful service, great food that was served to us directly in the room. Traditional Japanese style service. We really enjoyed the pass to all of the hot springs as well. The people were very friendly and it was the best experience! Glad we went with this ryokan out of all the choices in Kinosaki. Also enjoyed that they had access to hot springs within the hotel and could reserve to make it our own private time.

Partner

8/10

Excellent

28 Nov 2016

Chi Lun

clean and classic

the dinner is excellant but always have weird noise when we are sleeping

Partner

10/10

Exceptional

13 Jun 2016

Lada

Nice stay

We spent one night in Mikuniya and we very much enjoyed it. Staff is very friendly, Japanese breakfast is amazing and room is very comfortable. Kinosaki onsen met our expectations it is beautiful place and walking on the street in Yukatta is amazing experience!

Family

10/10

Exceptional

25 May 2016

Verified traveler

Excellent!

Will definitely go back. It was a wonderful experience. Friendly staff and delicious dinner.

6/10

Pleasant

26 Apr 2016

Verified traveler

Let down by crazy wait staff

This is the budget version of ryokans. Everything is nice enough but not the spectacular and relaxing night you would expect at a ryokan.The food is ok, lots of different courses to sample but again, not a real wow. The owner is a lovely man but I'm sorry to say the stay was especially ruined for me by the server woman who kept bursting into the room without knocking, screaming \"Excooze meeeee\". She tried to hustle me to eat fast and was making up the futon beeside me while I was still eating. Not remotely relaxing. Kinosaki-onsen itseelf was a bit of a disappointment. I had expected the outdoor onsen, steam rising and fab views from the photos of Japan but here it's just plain old bath houses.

10/10

Exceptional

04 Apr 2016

Verified traveler

The perfect onsen experience!

We loved our two nights staying here it made the whole experience of being in Kinosaki. The food was great and the staff very friendly and helpful, they even helped me get into my traditional yukota. It was wonderful having the private onsen in the hotel and then being able to go out to the public onsens which were all very close by. I feel we had a very traditional onsen experience and I am so pleased we decided to stay here.

10/10

Exceptional

23 Jan 2016

Verified traveler

1 night at Mikuniya

Nice ryokan, nice people, good service, delicious meals, onsen experience inhouse, everything was so pleasant. 3 mins walk from the Kinosakionsen train station. The service was exceptionally excellent! Had snow crab sumptuous dinner spread and breakfast was also great with rice, onsen egg, tofu, miso soup etc.. Wore yukata to stroll on the streets with snow and going to public onsen was really a good experience!

Partner

10/10

Exceptional

31 Dec 2015

Verified traveler

Excellent vacation and stay.

It is one of the best for hot spring hotel in Japan.

Partner

8/10

Excellent

19 Dec 2015

Verified traveler

Conveniently located near to the JR station. Good value and was comfortable overall. Service was very good and the matsuba crab dinner was very good as well.

Family

8/10

Excellent

15 Dec 2015

Mark

Nice Ryokan near Kyoto Station

Nice Ryokan that is conveniently located near Kyoto station. Plenty of food options in the neighborhood.

Partner

8/10

Excellent

16 Jul 2015

YUFEI

nice hotel

really nice hotel

10/10

Exceptional

02 Apr 2015

Verified traveler

would stay again!

Fantastic location. Awesome meals. Save your tummy for dinner. It's fantastic! (Our stay was during crab season)

Partner

8/10

Excellent

04 Mar 2015

AhTin

Nice Hotel close to station

7 public bathhouses near hotel and 1-day free entry ticket provided by hotel
Private bath in hotel which can easy booking
Free yukata for lady, and good food
Some of the staff can speak simple English

Partner

10/10

Exceptional

09 Feb 2015

Lance

Great Stay

Good location. Near train station. Excellent service by the hotel staff.

Partner

8/10

Excellent

30 Oct 2014

Dean

Very happy first-time ryokan guest

Good job at adapting a Japanese tradition for (western) tourism.

Staff are very obliging and everyone including onsen staff understand one's needs.

As a single traveller, the room was reasonably spacious and comfortable.

As long as one is prepared to abide by the procedures, everything flows smoothly.

Dinner is served in the guest room from 18:00 - 18:30. The overall dinner process takes about an hour then shortly after, the staff prepare the sleeping arrangements ie futon on tatami floor. This is a good time for an evening stroll (it's a small town so need for a map) then take an evening bath in one of the 7 public onsen.

Breakfast is served from 08:00-08:30 in the communal room with separate tables for each room. Whilst this is a communal dining room, the atmosphere is very quiet and private. After breakfast is another good time for a stroll and morning onsen.

Staying for two nights, I took a day trip to appreciate the views of Amanohashidate.

Make sure to pickup a complimentary postcard from reception for which postage is arranged for free. Complimentary yukata is provided so you do not need much clothing during your stay (other than underwear). Even complimentary tabi (split toe) socks are provided to keep one's feet cosy.

For the ryokan and onsen novice such as myself, have an open mind to enjoy the overall experience. Leave any personal (emotional) baggage at home then you will have an enjoyable experience.

4/10

Poor

29 May 2014

Japan Traveller

Very disappointing stay

We paid a premium price for this hotel / onsen, including paying significantly extra for the beef dinner upgrade. What a disappointment.
- we got several small slivers of beef for the amount of extra money we paid. We could have gone out for a really nice dinner just for what we paid for this upgrade alone.
- one of the room cleaners was a crazy old lady that kept yelling louder and louder at us when we couldn't understand what she was saying in Japanese. We are extremely polite travelers and familiar with Japanese customs, this was definitely not standard.
- although there was hotel capacity when we arrived at 2pm (their check-in is 3pm), they wouldn't check us in

There's a lot of better choices in the area. We have stayed all over Japan and set our expectations accordingly. This was a disappointment. We read the reviews beforehand and the positive reviews, especially about they food were not accurate at all!

10/10

Exceptional

22 May 2014

Lanky01

A unique experience for a European

This is the full on Japanese experience. Shoes off as you enter the hotel . We had two large rooms on the first floor, plus a large hall and separate toilet/washbasin. No shower room. as the ryokan has its own hot spring. The onsen was big enough to hold about 4 people comfortably and separate showers were there so you could wash yourself before stepping into the onsen. There are also two other onsen . The rooms did not have a single place to store any items, so we had to work out of the suitcases. The evening meal of 12 courses was superb although we did feel a bit rushed.The 8th course was being served whilst we were still trying to finish off the third course. Just be aware that you will be sitting on tatami mats, and although a back rest is provided, these to a European are not particularly comfortable, especially with passing years. The futon beds were produced after dinner and we slept very soundly. Breakfast was from 8.00 till 8.30 and was taken in the banqueting room. Again very Japanese, and sat on tatami mats again but without back rests. As part of the package the hotel provides a free pass to the other onsen in the town. However you can only use it until check out time which is 10am, so if you want to sample the other onsen you may need to stay two nights or arrive early. A unique experience giving an good insight into top quality Japanese food, and a lifestyle which now belongs in the past. Certainly worth trying- once.

Family

8/10

Excellent

20 May 2014

JL

Nice ryoken

Stuff service and location is excellent ! Would recommend for family and honeymooners .

8/10

Excellent

13 May 2014

Barry.

Nice onsen well located as an easy walk from train

Good introduction to Japanese onsens and ryokan accommodation.

8/10

Excellent

30 Apr 2014

K

Nice Ryokan

Great ryokan, rooms were great and spacious and the hotel location is extremely covenient. Definetely worth staying at.

8/10

Excellent

03 Nov 2013

Lawrence

Clean , good location

It's a 5 mins walk from train station.
Room very clean.

Partner

10/10

Exceptional

20 Feb 2019

Kim Lun

Excellent Onsen Hotel !!

The staff are friendly and helpful. The dinner are excellent !! The private onsen are awesome !!!

Partner

10/10

Exceptional

17 Dec 2018

Verified traveler

素敵な仲居さんとおいしい料理

仲居さんがとても親切で快適な滞在をすることができました。お食事も十分な量がありおいしかったです。ありがとうございました。

Family

10/10

Exceptional

21 Aug 2018

Verified traveler

Very traditional but very comfortable.
Staff are nice and kind.
It was surely a good place for family gathering.

6/10

Pleasant

01 May 2018

Verified traveler

unpleasant journey

This is a Japanese traditional hotel, which the front may not speaks perfect English. But the simple English shows their services are great on check-in.
The meal services are quite good , the young waiter speaks simple english to explain the meal what may take first what should be the next round
The night my situation is a bit complicated after the meal , it's a kind of serious food allergy,
my eye almost cannot open. But I don't blame the hotel at all , Because I am not sure what cause
this serious allergy happened that I have not face before. At midnight the hotel front is no one may help.
My unpleasant point is the next day morning before I check-out , there is a breakfast
We did not go to breakfast because I am still suffer the allergy, but the waiter used the key enter my
room and asked us \" Do you want Breakfast?\"
That mood is unpleasant and unhappy

Partner

8/10

Excellent

17 Apr 2018

Wai shan

基本上係正面評價.酒店提供服務,位置好,唯獨帶3歲幼兒需另收費...[我訂房時已申報3人]

Family

10/10

Exceptional

03 Mar 2018

Narin

Good location near kinosakionsen station

Staff is very good and nice. If you buy dinner program at the hotel,They will serbe you with traditional japanese dinner and prepare you at your room.they give you card to take a bath at 7 hot bayh in kinosaki in this package

10/10

Exceptional

17 Feb 2018

PEIYING

飯店位置離車站很近，附近也很多料理餐廳，晚餐的松葉蟹大餐超美味，服務也很細心。

Family

10/10

Exceptional

10 Feb 2018

Tony

近JR站，超值的享受

超棒的飯店，已經有150多年了，距離JR車站只有5分鐘路程，一泊二食。
#每間房客有一小時包湯屋享受
#和服入住即可穿
#晚餐有女將在房間服務料理松葉蟹大餐
#服務好但只有櫃台可用英文溝通
#早餐是傳統日式豪華早餐

8/10

Excellent

02 Jan 2018

Verified traveler

員工親切，但是基本上都不諳英文，如果不會日文，入住這個飯店，在溝通上容易有問題。

Family

8/10

Excellent

17 Dec 2017

Wang

地點佳，料理豐富，服務人員非常親切

Partner

8/10

Excellent

20 Nov 2017

Dirk

Prettig hotel

Prettig hotel midden in het centrum vlak bij de trein
Ontbijt en avond eten traditioneel japans was keurig verzorgd en lekker

10/10

Exceptional

09 Jul 2017

Hon Kau Nelson

難忘的晚上

酒店座落火車站的大街上, 有少量免費停車位,酒店有私家湯兩間,分時段提供客人私人使用,這裡是城崎溫泉區,酒店提供溫泉証可以去多間溫泉享受一下,但要付少量稅金.最好在下午三時入住,那有較多時閒享受泡湯.酒店晚餐及早餐豐富.溫泉街也有很多食事供大家選擇.值得有一個難忘的晚上

Family

10/10

Exceptional

09 Jul 2017

Mei shan

Nice experience!

Hotel provide one time Private Onsen for reserve during your stay in hotel. They also have a \"All you can enjoy Hot spring Pass\" (温泉放題♨️)for the Hot spring Street.(total 6 in the street)
Beautiful environment. Room is nice. Staff are friendly! You may also borrow the Yukata for free. It's a great experience! Will definitely visit again!

10/10

Exceptional

30 Apr 2017

Verified traveler

第一次入住溫泉旅館

實在十分十分好，可能第一次住溫泉旅館
地點超級近，出城崎車站沿大路走兩三分鐘就到
很傳統的日式溫泉旅館，服務非常好
可以挑選自己喜歡的浴衣，會替你將行李搬到房間（還會幫你抹好行李碌，因房間是tatami）
到房後先會沖茶你喝，因我比較晚到，所以已經可以吃晚飯，有專人會將晚飯逐一舖排到你面前（十分豐盛）但因傳統日式tatami，坐得比較不習慣
酒店亦有提供私人溫泉，入住時他們會詢問你是否需要預定（可使用一個小時時間），但個人覺得，外面的七個溫泉更值得浸，不過如果想比較私人，亦可選擇
吃過晚飯後便外出浸溫泉，酒店會有一張pass，可無限出入七個溫泉，溫泉開放時間不一，最晚可到11點
回酒店時，員工已經將餐桌轉換成床鋪
第二日早上，要早點起來到大廳吃早餐，需要跟其他住客同場吃早餐（我跟朋友太趕，我刷牙後臉也未洗就過去⋯⋯），一房一桌，亦是很豐盛
回房間時，已將床鋪轉回枱，本想再穿浴衣外出浸一次，但已收走(｡ ́︿ ̀｡)
因很傳統的關係，員工是可以自由出入房間，所以自己的東西收好，不要亂放（跟朋友因趕著吃早餐，睡衣東西都未來得及收拾，感覺是有點失禮，日本人應該收拾好才出房門吧）
房間內沒有洗澡的地方，預你出去浸溫泉
可能第一次住這種溫泉旅館，感覺很多事情都很新鮮，但服務真的很好

Family

10/10

Exceptional

16 Apr 2017

latisha

很棒的溫泉旅館

旅館位置離車站很近很方便~住宿空間舒適~~~
走路3分鐘距離就有全家~
晚餐及早餐豐盛~食材新鮮~~牛肉火鍋很棒~~

8/10

Excellent

06 Apr 2017

SHU KEI

值得一住嘅溫泉旅館

備有私人風呂，房間舒適寬躺。服務週到

Family

8/10

Excellent

26 Dec 2016

Ruby

離車站很近~走路不用3分鐘.松蟹餐點好吃.對小孩友善.

Family

8/10

Excellent

30 Nov 2016

Patrick

No surprise

No surprise if you're a hot springs lover.

Family

10/10

Exceptional

11 Jul 2016

Ka Man

great

今次很好的温泉酒店体驗, 無論服務及提供的早餐及晚餐都很好, 如下次有機會再到城崎温泉, 必會再入住

Family

10/10

Exceptional

29 Jun 2016

Anders

Fantastisk upplevelse!

Väldigt mysigt ryokan nära flera av de sju publika badhusen i Kinosaki. Maten vi fick serverad på rummet var helt otrolig! Futonerna var alldeles utmärkt bekväma och att rummet saknar dusch spelar mindre roll när man kan gå ner och använda något av hotellets privata badrum i onsen-stil.

Family

8/10

Excellent

29 Mar 2016

Verified traveler

Bra läge och service

Mycket bra service och trevlig personal. Läget är perfekt för den som vill prova stadens olika onsen. Hotellet hade även privatonsen som man kunde boka.

Partner

Mikuniya

Mikuniya

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