Name: Baymont By Wyndham Laurel
Address: 1820 Jefferson St, Laurel, 39440, US

2/10

Poor

02 Aug 2026

Debra

Run down , no hot water. Cooking without hot water. In which is unsanitary .Bed bugs. No iron lights out in the hallway.

2/10

Poor

02 Aug 2026

Dorothy

I got there and I didn’t have a reservation. They had no rooms. I stayed next door at Days .Comfort had one room. It was horrible. Staff was nice.

2/10

Poor

31 Jul 2026

Dominique

They Advertise Dog friendly and they are not. Smoke detectors were taped over and no hot water..

4/10

Poor

30 Jul 2026

Dave

The room was clean, but NO hot water, cold showers are not fun in my book. To top it off there was no toilet paper in the room, not a fun surprise when you need it! Parking lot is full of potholes as well.

4/10

Poor

27 Jul 2026

David

There was no hot water for showers. The air conditioner in our room leaked onto the floor for entire 5 day stay. Staff sent a maintenance guy to fix and all that was done was to put towels down on the 1st day. The tv didn't work in our room. I told the lady at the front desk and she really didn't care. The washing machine didn't have a door on it and hasn't had one in a while. No one ever came to the room to replace towels or make the beds. The breakfast was not very good.
But on a positive note, the beds were comfortable and the air conditioner blew cold air.

2/10

Poor

23 Jul 2026

James

Upon check in we were greeted by the most rude man, he was clearly upset we interrupted the movie he was watching on his phone. We got to our room and after 30 minutes of trying to adjust to the stench we checked out and went to Hampton Inn close by. I wouldn't let my dogs stay here.

8/10

Excellent

18 Jul 2026

Terri

We had a room by the housekeeping room so it was loud. The air conditioner was loud The couch needed cleaning. The phone did not work. The bed was super comfortable. We enjoyed our stay. It was convenient to where we were going. They were under construction so maybe that will take care of of some of the issues. The front awning had been knocked down by a big truck so you could not find the front entrance as it was not clearly identified. We would stay again if in the area again. Good stay.

6/10

Pleasant

11 Jul 2026

Keeshler

Unfortunately, the hot water wasn’t working. They told us upon check in. However, the pool was excellent. The staff was very friendly and courteous.

Friends_and_family Family

8/10

Excellent

03 Jul 2026

Karen

There was no hot water during our stay for showers. The mini fridge didn't work, and the orange juice dispenser was leaking in the breakfast room.

However, the staff was so helpful and kind it is hard to be upset about it. In the future letting guests know that there is construction happening during their stay would be helpful.

Thanks to the staff for a true southern hospitality experience!

Partner

2/10

Poor

28 Jun 2026

Jessica

Absolutely the worst place! No hot water not fridge no hair dryer I literally would have left but had to be at a wedding just after checking in. This place is disgusting!!!!

Family

8/10

Excellent

20 Jun 2026

Tresa

The checkin staff were very friendly. The room was super nice. There wasn’t any hot water but because of the reason for our being in this town didn’t allow me time to alert the staff. The breakfast was good. The morning of check out somehow our key cards deactivated four hours prior to checkout and had to get that fixed because all our stuff was in the room. One of the nicer more updated Wyndham facilities.

Family

6/10

Pleasant

16 Jun 2026

Lanette

Hotel has some construction going on that we were unaware of. The hot water in the shower would not get hot and the pool was not open. The outside needs updating and it was not easy to find- the road to/from was really rough and hard to see in the dark. The room was nice but sheets on the bed were not soft and comfortable.

Partner

2/10

Poor

09 Jun 2026

Beulah

The worst staff experience EVER. Booked room online through hotels.com at 11pm. Arrived at 1130pm front door locked No one manning the desk. Sign posted stating clerk on duty 24 hours. Called a number that was posted I let the number ring for 40 minutes while also ringing the doorbell (40minutes)I had my 9lb chihuahua with me(when booking I made sure the hotel was pet friendly) an hour later a male finally answered the phone. I stated I’m trying to check in. The voice mumbled something then Stated ok and hung up. I assumed they were on the property (not so). After 15 minutes I called again stating I’m trying to check in. The male voice replied I’m coming I promise you and mumbled something else (I tried to cancel during the long wait before the first phone call was answered it was unable to because it was after 12 midnight therefore considered after the check in date) so Ivy paid and I’m stuck waiting. A vehicle drove up and 15 minutes later a tall white male with horrendous body cracked the door opened and asked may I help you. Okay. I replied I’m trying to check in. He says we do not take pets. On my freaking Jesus. Yeah okay I specifically filtered hotels that are pet friendly. He says new owners they’ve renovated and it’s on our website. When I repeated and showed him where it said pets okay he responded that’s third party. Give me my refund. At least i think I’m receiving a refund. I wouldn’t be as upset if it wasn’t for the fact that I wasted 2hrs waiting

2/10

Poor

07 Jun 2026

karry

They canceled my reservation before I arrived and didn't even contact me before hand!

Partner

2/10

Poor

04 Jun 2026

KIP

The lady who checked us in was the only positive experience at this hotel! The manger was awful and mean. The breakfast was virtually non existent. 6 old boiled eggs. 8 slices of stale wheat bread but no butter. Cream cheese but no bagels. Syrup but no pancake batter for their machine.
The “newly renovated room” smelled like a musty house that had been abandoned for a decade. The microwave was a rusty tetanus habitat. The hot and cold were swapped in the shower. The bathroom door wouldn’t close. The pool was green chocked with algae. Their website said pet friendly with a $25 fee. The manager said the policy had been changed but the website wouldn’t be updated for a while so we could stay but only if we paid an additional $50 per night and moved to an old room upstairs. With no elevator.
Horrific service. Awful facility. Mean-asshat manager. Go anywhere else.

2/10

Poor

18 May 2026

Jane

We were not allowed to stay at this property. We are traveling with a pet and did not realize no pets allowed. This place is not pet friendly.

Pet

2/10

Poor

16 May 2026

Duane

?

4/10

Poor

16 May 2026

Naomi

I was charged when I checked in. I already paid through hotels.com I’m waiting to see if I’m refunded. The man at the desk said I will be.

Friends_and_family Family

10/10

Exceptional

10 May 2026

sheila

The staff was outstanding! Very helpful and so pleasant. Best staff interaction I have ever had

Friends

6/10

Pleasant

03 May 2026

Michelle

The staff was excellent and pets are welcome. Pool area was nice and our view from the room was a nice courtyard view. The hotel is undergoing construction at this time, so we did not have access to an elevator and we were on the second floor. Breakfast offered cereal, toast, and make-your-own pancakes.

Partner

8/10

Excellent

30 Apr 2026

Robert

It was a great place to stay.

Partner

6/10

Pleasant

27 Apr 2026

Kenneth

The staff was great.

The road to the facility is aweful.
The tub bottom was decrepit.
On the second floor, The soda and candy machine were empty. The ice machine didn't work. The ice was on the first floor. No elevator.
I was concerned about parking lot theft.

Self

8/10

Excellent

27 Apr 2026

Kimberly

Rooms were clean. Air conditioning functional. Staff was friendly. The pool is tiny and the exercise room is one cycle.

Self

6/10

Pleasant

21 Apr 2026

Andrea

Clean room, but looked run down from the door into the bathroom, needed some remodeling. I did like the location, easy access from the highway and close to downtown (drivable).

Friends_and_family Family

10/10

Exceptional

06 Apr 2026

Peter

Bed was ok ,room was spacious

Partner

2/10

Poor

30 Mar 2026

Raymond

The entrance and parking are dangerous. There is a pothole that will cause major damage to your car. We drove around the whole property to try to find the front door. There were handwritten notes on a glass door, that finally gave us a clue it was probably the front door. There are cement ledges that I guess at one time was possibly where an awning came out over the single glass door of entry. Now, they are just in the middle of where people were driving.

Partner

8/10

Excellent

19 Mar 2026

Marlene

Morning staff was none existent. An hour before breakfast serve time was over, there was no food.

6/10

Pleasant

16 Mar 2026

Tracey

Pet friendly hotel, very low cost. Pool area has alot of chairs and comfortable. Property has potential. Comfortable beds, good water pressure for shower.

Breakfast.. almost nothing available. Frozen pancakes, 4 yogurts, corn flake cereal, a few packets of instant oatmeal. No juice, no fruit, no toast, bagels, etc

Overall cleanliness of hotel is off, mostly due to filthy carpet in corridors.
Hotel is being run on a shoestring and it feels that way. Bring your own soap, shampoo, etc

Its a shame because there is alot of potential.

Pet

6/10

Pleasant

15 Mar 2026

Kimberly

There are improvements that really need to be made at this property. Rooms need improved cleaning. They are working on a remodel but it's going slow. The free breakfast is not what it normally is a Marriott Inn.

Partner

4/10

Poor

12 Mar 2026

Nathan

Staff didn't acknowledge my booking because they couldn't find me in the system. Even after showing my reservation confirmation number, I was told to call the booking company. While on the phone outside, they found my reservation printed off on the desk which pulled me from the system. This wouldn't be a big deal, but due to circumstances I had a late check-in and had an extremely early morning check-out... I just needed a few hours of sleep.
No soaps in the bathroom (hand soap or shower soaps). Broken towel rack. Rust/mold in the fridge.

Partner

2/10

Poor

11 Mar 2026

Lakeshia

Room was cancelled! Then had thee nerve to state if I wanted to stay I will received a DIRTY ROOM! Filthy and disgusting. I wouldn’t dare recommend no one to stay there! Didn’t receive my refund either

Partner

8/10

Excellent

03 Mar 2026

YOLANDA

Comfortable room, great location but dark property entrance and too many holes in driveway thru. Breakfast is missing proteins.

Family

6/10

Pleasant

28 Feb 2026

Cathi

There was only one cup for coffee or water, 2 people in room. Hair dryer did not work. Ice machine didnt work. No breakfast juice and it took 4 little pancakes to make 1 normal sized one. Very little offered at breakfast at all! Five Asian beetles in the room. Great bed though...

Partner

2/10

Poor

26 Feb 2026

Terri

The rooms door lock did not work, had blood on the locking panel itself. The bathtub was peeling and not usable. There was active black mold growing on the picture hanging above the bed. No housekeeping the entire week of our stay. We tried to get a new room but there was not a clean one available

Family_with_children

2/10

Poor

15 Feb 2026

Myra

I didn’t stay they couldn’t check me in I was there 20 minutes the person who could check me in was at Dr and didn’t send a code the girl needed

10/10

Exceptional

15 Feb 2026

Ladonna

Clean rooms and the staff was very friendly

2/10

Poor

09 Feb 2026

Adrian

Booked this stay and did not feel safe in the parking lot. Left and did not stay!

Partner

6/10

Pleasant

13 Dec 2024

Tiffany

Old and dirty

8/10

Excellent

12 Dec 2024

Tracey

My stay was brief but plesent

Leisure Family

6/10

Pleasant

06 Dec 2024

Angela

The staff that we encountered were all extremely helpful and polite. They are what made this stay a positive experience. On the flip side the water temperature in the shower was not very warm, The breakfast was sub par, the biscuits were cold and hard, the beagle was the same, and the eggs / omelettes were similar in nature.

Leisure Family

10/10

Exceptional

24 Nov 2024

Betty

Very nice staff. Breakfast was a bit disappointing due to food not restocked after several people came in and got most all the items.

Leisure Friends

10/10

Exceptional

24 Nov 2024

Catherine

Nice place for a stopover

Lovely hotel, friendly staff, perfect for a stopover. Only downside were the pillows. They were half the size of regular pillows. It was a bit odd. Bed was comfy and the room was nice and big. Thanks.

Friends_and_family Family

8/10

Excellent

15 Nov 2024

David

OK

Partner

4/10

Poor

06 Nov 2024

Cathy

The property had great space as far as the layout. However it was dated. The bathtub/shower looked dirty even though I assume it wasn't. It need to be replaced or painted. My colleague had bugs in her bed and had to be moved to another room. Furnishings haven't been updated since the 70s. You get what you pay for. I should have paid more.

Business

4/10

Poor

05 Nov 2024

Gary

Faculty was old, unkept and very dirty. Walking barefoot on carpet and stepping into bathtub resulted in black dirt in the tub. I wouldn’t stay here again.

Partner

2/10

Poor

03 Nov 2024

Brian

The room was dirty, There was a random shoe under the bed, and when we asked at the counter for shampoo for the room they said they didn’t offer that.

Friends_and_family Family

2/10

Poor

29 Oct 2024

Elijah

Room wasn’t in best condition tv didn’t work they said we would switch rooms in the morning and it never happened

Friends_and_family Family

2/10

Poor

27 Oct 2024

Larry

Hall smelled like Pot and so did room. Could not stay with 18 month old, so had to cancel and find other accommodations. Also, no elevator and I am 79 with arthritis. Clerk was understanding, so I appreciated that. Now to see if I do get the refund promised.

Business_and_leisure Family_with_children

2/10

Poor

26 Oct 2024

William

No elevator. Room on 2nd Floor. We canceled our stay there.

4/10

Poor

21 Oct 2024

Verified traveler

Windows were dirty, carpet was damaged, no bath soap provided. Breakfast was mediocre, no gravy for the biscuits, No eggs with the sausage etc.

Friends_and_family Friends

10/10

Exceptional

17 Oct 2024

Rhonda

Nice place to stay in Laurel. Safe, quiet, clean and affordable.

Leisure Family_with_children

2/10

Poor

13 Oct 2024

Sylvia

Blow up and rebuild

The room had a smell, nasty walls and dirty floors. The place is too old to take folks money making it look good online and once I am their coming from Alabama for a wedding. I was soooooo disappointed. For one night I stayed in the smelly room I did not use the shower/bath it was ugly

Friends_and_family Family

6/10

Pleasant

13 Oct 2024

Sasha

The room was clean. The lobby was clean. The location was a bit awkward. My only issue was that the receptionist was laying on the sofa in the front lobby on arrival, and again when we came down to get our food that was delivered. I found it odd and unsafe. She was very very kind.

Leisure Family_with_children

2/10

Poor

12 Oct 2024

Kenneth

Needs updated and cleaned

10/10

Exceptional

05 Oct 2024

Chalyric

very spacious & quiet

Business Partner

2/10

Poor

04 Oct 2024

Mary

Disgusting

Had to leave immediately. Told front clerk Wanda to refund our money. Disgusting smell as soon as you walk in door. Room had mold all over ceiling. Stains all over carpets. Sheets had a cigarette burn on the. Pics attached

Partner

2/10

Poor

01 Oct 2024

Kye

Staff was rude, place looked aweful dated dirty no elevator no room for needed for handicap room I want a refund on this hotel

Leisure

10/10

Exceptional

23 Sep 2024

Courtney

Everything was great except the toilet seat was broken in the bathroom

Leisure Partner

4/10

Poor

18 Sep 2024

Cathy

Dont believe the photos. This place was nothing like them.
It had a very musky smell throughout. We had to change rooms because there was no shower curtain and no one knew where to find one....
One of the locks were broken on the door. We slept with a chair against it.
We did not feel safe the entire stay. But had no choice as they wouldnt refund our money so we could go elsewhere.

Leisure Family

10/10

Exceptional

15 Sep 2024

Barbara

Maid service was needed daily for room pick up. Towel delivery daily had to go get them other wise it was good

4/10

Poor

12 Sep 2024

Brenda

Pillows. Had stains on them sheets didn’t look clean lamp had 666 on it the other one had 121

2/10

Poor

10 Sep 2024

Verified traveler

NEVER EVER AGAIN!! Room and facility in terrible shape. Ripped couch and chair. TV not working, no toiletries, lights didn’t work, clock didn’t work! Night clerk said nothing I can do. Morning breakfast empty at 0800. Nothing to eat

4/10

Poor

09 Sep 2024

Sondra

The property had no elevator. The room was very outdated and the carpet was sticky. The bath tub was dirty and we even left a day early due to the room.

Leisure Partner

6/10

Pleasant

09 Sep 2024

Debora

Good enough for the price

This is an old hotel and it shows. The sofa had a rip in it, there was mold in the bathroom and the carpet was old. The tv wouldn’t come on at first but the desk attendant came and fixed it. The bed was very comfortable and clean and the bathroom was clean but had no soap. The little fridge worked fine. The hotel was ok for the price but I probably wouldn’t stay there again.

Partner

10/10

Exceptional

08 Sep 2024

Reggie

The desk clerks were nice

2/10

Poor

03 Sep 2024

Russell

The property was not well maintained. We had to change rooms due to TV not working and clogged sink. There were no Hand towels provided. Worn linens and peeling of shower / tub. Worn frayed carpeting. Huge potholes in parking lot. No cups for coffee or juice, and lack of food during continental breakfast 30 minutes after opening. No attendant available to assist.

Leisure Family

2/10

Poor

29 Aug 2024

Shelottie

Nasty restroom used tissue wrapped back around the spool used linen and when I went to complain the clerk had the biggest attitude and just gave us more tissue... This hotel is the worst hotel I've ever seen

Leisure Self

10/10

Exceptional

27 Aug 2024

Herman

Best kept secret in Laurel.

The property is nice, clean and quiet. The room was spacious and comfortable. The staff was friendly. We will stay here again the next time we go to Laurel.

Business Partner

2/10

Poor

24 Aug 2024

Thomas

Absolutely nothing. I could not wait to go to a clean place.

Business_and_leisure Self

10/10

Exceptional

14 Aug 2024

Maurice

Breakfast was sparce, no tea for hot tea, one bagel, no bread to toast. Otherwise it was okay

Leisure Partner

2/10

Poor

13 Aug 2024

Patricia A

The hotel was dirty and needs remodeling. Even the sheets looked old and dirty. The mattress was dirty. No elevator. I have pictures if you would like to see them.

2/10

Poor

09 Aug 2024

Heath

It smelt like mildew, there was a big water mess right outside my room, there was no breakfast at 645 am then the desk clerk threw a fit when asked to get some. After he finally got some it was frozen and he said guess use the microwave.

Leisure Family

2/10

Poor

12 Jul 2024

Octavia

Do not waste your money

It was a terrible place to stay. The room was filthy and outdated. The service was horrible the housekeepers are lazy. They didn't ask if my family needed anything I had to call the front desk and tell them our room needed cleaning. The pool was not available because they were to cheap to get it up and going. There was no elevators and my husband is disabled. This place sucked. I wouldn't advise anyone to stay there.

Friends_and_family Family

2/10

Poor

12 Jul 2024

Jerome

Horrible stay

This is the worst hotel stay my family has ever had. The bathroom tub was filthy it looked like the porcelain was fading. The bathroom and the rest of the room was outdated. This hotel needs to be remodeled. The service was horrible. My family was there for six days and no one came to clean the room, bring towels, change the trash or anything. I had to call the front desk and tell them that I needed the room cleaned. The linens on the bed where dirty looking it was just a horrible stay. My family will never stay there again. I wouldn't advise anyone to stay at that hotel.

Friends_and_family Family

2/10

Poor

23 Jun 2024

Kenny

The shower was nasty we had to change rooms, the pool was closed n there was nothing stated as hot as it is my kids couldn’t go swimming, the breakfast wasn’t a breakfast.. there wasn’t any.. will never stay there again

Friends_and_family Family

10/10

Exceptional

11 Jun 2024

Sharonda

It was nice and quiet

Leisure Family

4/10

Poor

31 May 2024

Verified traveler

Know what you’re getting into …

I knew that I chose the fiscally responsible approach to my stay in Laurel but this hotel is unkempt and also had bugs in our room. I had to switch to the Hampton Inn after the first night and my wife was mad at me the entire weekend.

Friends_and_family Family

2/10

Poor

30 May 2024

debbie

This was a terrible hotel

Leisure Family

10/10

Exceptional

26 May 2024

Eugene

A visit to Laurel

This was the 2nd time since February I stayed at this hotel. The friendly staff and the location are enough to make me come back again.

Friends_and_family Friends

6/10

Pleasant

23 May 2024

Norma

The service at check in was poor.
The television wasn't working properly and maintenance
never came to check it out. Every time we brought something to their attention all we ever got were excuses and no action taken. We will not go back to that property.

Leisure Family

2/10

Poor

21 May 2024

Barbara

The room was dirty the bathroom was really dirty and loose shower curtain rod. The T v was very bad

Leisure Family

2/10

Poor

20 May 2024

Leonard

The room was filthy. Carpet was sticky bro always had to wear shoes, mold in refrigerator and coffee pot. The bathroom floor had trash on the floor and look like someone used the bathroom all over toilet and floor. Bathtub was dirty and stained. The lights only worked by the bathroom and bathroom lights worked. No lights working above the bed.

Leisure Partner

2/10

Poor

14 May 2024

Lori

DO NOT STAY HERE!

Absolutely FILTHY. The lobby and the small breakfast room were the only parts not falling apart or covered in mold. EPIC white sox test FAIL. They were so wet and black after one night that I threw them away. You cant see out of the window, its so dirty and fogged. The pool obviouly hasnt been used in years and the funiture was litterally in shreds. The bathtub was too dirty to shower in. Its a shame because this hotel was obviously very nice once....but there was an old yellow, corded phone attatched to the wall by the toilet, so I'll let you speculate when.

Friends_and_family Family

2/10

Poor

11 May 2024

Elizabeth

When we arrived to check in, no one was at the desk and it took some one over 45 minutes to come out from where ever they were.
When we finally got in our room, one of the pillows didn’t have a pillow case and it had brown stains all over it.
There was no smoking area outside, you just had to “find a spot”
When we went down to breakfast at 7am there was no waffle mix and the gentleman said it would be 30 minutes because the man that makes it would be there then.

Friends_and_family Family

2/10

Poor

09 May 2024

STEVEN

no, you really do not want too know my opinion, all I can say is STAY away from this particular hotel, read other reviews.

Leisure Partner

6/10

Pleasant

02 May 2024

Barbara

Don’t go there until place is improved

Sent to room that was occupied and a mess. Old motel, shower flooded the floor,
Furniture was VERY old, tv was a red screen and couldn’t see picture, parking lot had empty beer cans and trash by back door. 2 night stay and extremely overcharged for room.

Partner

8/10

Excellent

22 Apr 2024

Verified traveler

mother/daughter trip

My mom and I stayed here during a mother/daughter weekend trip for Spring fest. It was very quiet and clean. The hotel is an older hotel, but everything was in working order and our stay was great.

Friends_and_family Family

2/10

Poor

19 Apr 2024

Jemika

Just sad

Self

6/10

Pleasant

16 Apr 2024

Daniel

Could have been better.

No toilet tissue in bathroom. No extractor fan in bathroom. Carpet was dirty. It’s apparent there is no supervision of cleaning crew.

Business

2/10

Poor

13 Apr 2024

Verified traveler

Stay far away

Worst hotel experience ever, employee booked this for a 4day job. Sheets were filthy, TV didn't work, no trashcan in room, AC made noise, towels were rough, room never got cleaned, breakfast was cold, tub was peeling along with drug dealing and prostitution taking place. RUN

Business

6/10

Pleasant

08 Apr 2024

Debra

The bathtub was stained. It didn’t look clean. The desk clerk was missing when I went to check out. Her phone was ringing and there was no one to answer it. After serval minutes I went looking for her and she was in the laundry room chatting.

Friends_and_family Family

2/10

Poor

05 Apr 2024

Anna M

Staff very kind but room was dirty found partially smoked cigarette in room soiled towel and grass ,dirt on comforter

Business_and_leisure Family

4/10

Poor

05 Apr 2024

Nancy

The place was not as clean as it could be- our coverlet had a hole in it that looked like a cigarette burn but the whole place is smoke free supposedly. It’s rundown looking- we had to stay here because it allowed pets and we had our dog with us- otherwise wouldn’t have stayed here-

Leisure Pet

2/10

Poor

30 Mar 2024

Susan

Didn’t even check in because of the horrible sewage smell. At least they were nice enough not to charge us for the pre booked stay.

Leisure Partner

4/10

Poor

25 Mar 2024

Cynthia

this hotel is gross! the carpeting through out all the common areas and the room was horrible. all the common spaces were is really poor condition. one of the worst hotels i've ever stayed in for the price.

Leisure Family_with_children

2/10

Poor

25 Mar 2024

Connie

This property was so run down and depressing. We toughed it out to stay one night but would never go back again. Breakfast was the cheapest possible and the dining area was dilapidated. The light over the bathroom mirror was missing all the light tubes. The bedding was gray instead of white and the pillow were not standard but little square throw pillow. Stay away!

Leisure Partner

4/10

Poor

25 Mar 2024

Craig

Baymont Wyndham curry smelling night mare

the first room we where given room 104 was filthy dirty microwave the fridge had brown crusty stains in it the windows were not cleaned in years the toilet was not clean
They moved us to room 106 was a bit better. The hole hotel stank of curry. If I had not pre booked and paid for it I would have walked the second I stepped in to the lobby.

Partner

8/10

Excellent

24 Mar 2024

Verified traveler

Not happy

This hotel needs major updates, the staff was friendly and knowledgeable about the area. The tub dripped all the time and tub felt clean it did not look clean. The toilet had bad rings around it. The breakfast was just okay. I've stayed in other Baymonts which is why I chose Baymont but it was a big disappointment. I don't normally give a bad review but they need to step up.

Friends_and_family Friends

2/10

Poor

23 Mar 2024

Megan

My family and I booked this hotel for one night, as our child had a ball tournament in the area. It was the only hotel in the area with rooms Available to accommodate us.
The room we were given were not clean. There was molded food that had been left in the microwave, assuming from past tenants.
The bath tub was dirty, the refrigerator had crumbs in it, and the floors were not vacuumed. The hot water was COLD and there were very limited towels and rags.
The lady at the service desk was actually very calm and apologized for the issues and gave us a $20 off discount.
I will NOT book this hotel again!
I would rather driver an hour and a half back and forth!!

Leisure

4/10

Poor

23 Mar 2024

Gail

Upon arriving at the property it was rundown and poor in appearance, making it look unsafe. Our room was not cleaned and prepared for guests. We declined to stay at this property.

Leisure Partner