Name: Quality Inn Andalusia
Address: 1311 Martin Luther King, Andalusia, 36420, US

6/10

Pleasant

02 Jul 2026

Leslye

Was it the Taj Mahal no
Was it relatively clean and safe absolutely
Was the linen stained yes
But we did not die check in was easy and quick and I left my house shoes on accident
The shower was good and hot and again we survived just fine
My lil brothers girlfriend got ate up by something in the bed at the Econo Lodge next door so there’s that

Family_with_children

4/10

Poor

27 Apr 2026

Jerry

Bad smell in lobby. Roaches as soon as you turn on light upon entering room. Actually didn't spend the night at this hotel once we saw the room. Linens were very heavily stained.

Family_with_children

4/10

Poor

30 Mar 2026

Simon

Breakfast was no longer available when I went down. 8:30 cutoff seems pretty early overall condition of room was very poor, especially the bathroom. Stains, broken drain fitting in tub, toilet seat loose and questionable as to how clean it was due to stains

Partner

6/10

Pleasant

24 Mar 2026

Jennifer

We had to search for staff on premises and call a few times to have someone check us in. Then they were rolling a very large cleaning cart in front of room extremely early every day we were there waking us up.

Friends_and_family Family

2/10

Poor

31 Jan 2026

Taisuky

Very very dirty place

Family

2/10

Poor

13 Dec 2025

Jody

Lacked Quality! Dead Palmetto Roach in bathtub. Continental Breakfast was by far the worst I've ever seen.... Went to Hardee's

Friends_and_family Family

10/10

Exceptional

27 Nov 2025

William

Friendly staff and comfortable room

Business

8/10

Excellent

20 Nov 2025

Roger

Friendly and helpful staff

Friends_and_family Friends

10/10

Exceptional

11 Nov 2025

Uribe

Good

6/10

Pleasant

17 Aug 2025

Ryan

Smelt like cigarettes and door locks where hard to get into, usually 3 to 4 attempts. Other then that tv's are dated, bedding had burn holes in them.

Family_with_children

8/10

Excellent

28 Jul 2025

Lance

.

8/10

Excellent

28 Jun 2025

Courtney

Comfy bed

Bed was super comfortable and the staff was very helpful.

Partner

10/10

Exceptional

23 Jun 2025

Daphene

Always Somewhere Clean, Comfortable, And Safe To Stay When I Go Home For Family Events.

Self

10/10

Exceptional

18 Jun 2025

DIANA

.

10/10

Exceptional

31 May 2025

Minimah

Everything was decent but the headboard could use a wipe down

Friends_and_family Family

8/10

Excellent

19 May 2025

Wayne

Huddle House a better option

Room was fine and beds were excellent. Phone had no dial tone when I attempted to reach from desk. Ice machine on 2nd floor was turned off. Continental breakfast was pitiful. Arrived at 6:45 AM and there was a couple pieces of bread for toast and a few bagels and 2 danish. had a cup of coffee which was good bu used the last two creamers

Friends_and_family Family

6/10

Pleasant

10 May 2025

Nancy

Average stay!

Leisure Family

4/10

Poor

05 May 2025

Michael

This was the dirtiest Quality Inn we have ever stayed at.

Leisure Partner

10/10

Exceptional

27 Apr 2025

Teresa

It was great

8/10

Excellent

01 Apr 2025

Brandon

It was great! Clean, the bed was nice!

Self

10/10

Exceptional

31 Mar 2025

Bobbie

I loved it

Leisure

2/10

Poor

23 Mar 2025

David

Nothing

2/10

Poor

21 Mar 2025

Karen

Don't stay here!

Room was not clean. Sheets were dirty. Room smelled like marijuana. Clerk would not give a discount. Website says breakfast, but it was not served.

Partner

8/10

Excellent

16 Mar 2025

Heath

Nice quiet place to stay and relax after a hard days work!

Business

4/10

Poor

08 Mar 2025

Archie

Good service the ac didn't work great and had a hard time to lock the front door

Leisure Partner

8/10

Excellent

04 Mar 2025

Patricia

Very nice and restful stay.

Business_and_leisure Family

10/10

Exceptional

05 Jan 2025

Joyce

Staff was very pleasant and easy to work with

8/10

Excellent

13 Dec 2024

Jonathan

Everything was neat and cleaned

Business Self

2/10

Poor

05 Dec 2024

Nate

Roaches

Business_and_leisure Self

2/10

Poor

02 Dec 2024

Nate

Roaches

Business_and_leisure Self

8/10

Excellent

13 Nov 2024

Stephen

Clean nice place.

Leisure Family

8/10

Excellent

25 Oct 2024

Wanda

Alabama vacay

The sheets had cigarette burns. This hotel needs to be upgraded.

Partner

10/10

Exceptional

12 Oct 2024

Lora

Contrary to other reviews I thought this motel was convenient, clean, comfortable bed, good TV. We didn’t do continental breakfast, there’s a Hardee’s a block away. I would recommend this motel and stay here again.

Leisure Partner

4/10

Poor

02 Sep 2024

Billy

Rooms weee hot a/c not cooling good.
Leanings had to be reached changed on the bed was dirty room smelled like mold

4/10

Poor

16 Aug 2024

Abrea

The unit was very dirty , it had a roach on our bed.
Thank god we didn’t see it until the morning we were leaving.
They didn’t clean good at all , I will never book with them again.

Business Family

4/10

Poor

16 Jun 2024

Kaylan

We arrived late to check in to the property. After checking in and getting to our room we realized that our bathroom had not been cleaned at all. The tub had hair and grit all in it and the toilet was filthy with hair, urine, & feces. We tried the front desk several times and got no answer. Upon waking up we went down for breakfast and it’s advertised as a buffet but all they had was basically cereal, yogurt, and bread. the pool was so green and cloudy, and when checking out I was asked what my room number was and that was it. If we are ever in the area, we definitely will not be back.

Leisure Partner

10/10

Exceptional

10 May 2024

Abigail

Staff was super welcoming and hospitable from the moment we checked in, rooms and shared spaces were clean. Would definitely recommend, no complaints!

Leisure Partner

6/10

Pleasant

20 Mar 2024

Jennifer

Although checkout is not until 11 am. The staff and cleaning crew start yelling at doors around 8 or 8:30 am. Or standing in hallway being loud enough to wake the entire floor up. Not helpful when trying to rest

2/10

Poor

13 Jan 2024

Preston

There was hair in the sink and food left in fridge was not cleaned properly. Front fest had no more rooms

Friends_and_family Family

8/10

Excellent

08 Dec 2023

Michael

Good location, comfy rooms

Friendly staff, clean and comfy room; close to downtown Andalusia and very affordable rates. A free continental breakfast is provided. Good place for travelers to stay. There a fine Mexican restaurant, Montezuma, next door. Recommended

Partner

2/10

Poor

04 Sep 2023

Amanda

The room was not as described and there was law enforcement activity in the premises. Very bad place!

Leisure Partner

10/10

Exceptional

14 Jul 2023

Judson

Convenient

Leisure Self

2/10

Poor

05 Jul 2023

Marilyn

Would not stay here again… ever!

Our room was in horrible shape. The ceiling was talking in on our bed. There was an opening in the door I could stick my hand in. The carpet had not been cleaned in months. My husband walked across the floor and his feet was filthy. Totally disgusting.

Friends_and_family Family

4/10

Poor

03 Jul 2023

Stephen

The property was older but not well maintained. The bathtub was held together with plaster. The ceiling was stained from previous leak and not fixed. And the door going into the room was hard to open and close. This property is in need of a massive renovation. I have stayed many places nicer and less expensive. I typically stay at Marriott properties but none were available. I feel the by the hour motel down the street would have been nicer than this hotel.

Leisure Partner

2/10

Poor

06 Jun 2023

Wiley

There were bugs in our bathroom, stains on the walls and floors, and all the towels were stained. We didn't end up staying the night.

Leisure Partner

4/10

Poor

12 Mar 2023

wanda

People were nice but that's. really all

Leisure Family

2/10

Poor

12 Feb 2023

Lewis

Horrible experience.

We had to go three rooms before we got what we reserved. We refused the first room because there was a big hole in one of the window panes and a drunk man walking around making us feel uncomfortable. We finally had to settle for a non smoking room even though we reserved smoking. Then my Valentine weekend with my girlfriend was nearly ruined by the police knocking on my door because the drunk was calling 911 and acting like a kid. If they ever want my business again they will have to let the drunk know that he is not welcome back there. Otherwise i won't be back.

Partner

2/10

Poor

14 Jul 2022

John

Hasn’t been updated, ac units doesn’t work move three different rooms all the same don’t know how they stay afloat and surly don’t know why the Franchise lets this happen with there name

Business_and_leisure Family

2/10

Poor

10 Jul 2022

Kelsey

-Huge crack in the door that let in draft and could hear every sound outside.
-Shower was dirty-ashes on bottom of tub and cigarette burns all over it.
-Sheets had stains all over them.
-Water in the tub didn’t turn off so water was leaking the entire time.
-Batteries we’re out of the fire alarm.

Leisure Family_with_children

4/10

Poor

26 Jun 2022

Byron

Liked nothing.

4/10

Poor

19 Jun 2022

Todd

Stains on the bed sheets and the no smoking room smelled like smoke

Leisure Family

10/10

Exceptional

15 Jun 2022

Jessica

Perfect

Leisure Family_with_children

4/10

Poor

12 Jun 2022

William

Too expensive for what you get.

Smoke detector had no battery. Deadbolt wouldn't secure into frame. Air conditioner was loud.

Friends_and_family Family

8/10

Excellent

16 May 2022

Shelby

Advertised free breakfast but doesn’t have it.

Leisure Partner

2/10

Poor

29 Mar 2022

Kindra

Price and pictures captivated my attention! While on our journey, it was late, children were tired and we were ready to get off of the highway. We conviently logged onto our travel app and found this quality inn which was not. Staff was rude as I apparently interrupted their slumber. I adamantly apologized. I felt scolded. The room while outdated stuffed major flaws causing serious liability issues on the property and physical consequences for my child, all because he showered in a worn down damaged tub.

Leisure Family_with_children

4/10

Poor

01 Mar 2022

Andrew

Dirty room , sheets ,main door had to be jiggled to lock

Business_and_leisure Family

4/10

Poor

22 Feb 2022

Lesley

The juice was spoiled, the coffee was dusgusting you couldnt even drink it. There was stains on the sheets, the room smelled, and the towells had stains and holes in them. The staff was the best part of the stay. Dori was friendly and accomadating.

Leisure Partner

2/10

Poor

14 Feb 2022

Donna

Dissatisfied

I tried to cancel the reservation & they said it was Non refundable.
But the information with the confirmation said if your plans change no problem just cancel free of charge!

4/10

Poor

27 Jan 2022

ROBERT

Housekeeping was awesome and keep room as clean as they could with tools they had. Bed was comfy.

Business Self

2/10

Poor

01 Dec 2021

David

The heater had a very bad smell when it started also sounded like it needed a fan belt type squeak. It was loud and annoying

Business_and_leisure Self

4/10

Poor

31 Aug 2021

James

Rooms smelled like smoke. The only saving grace was the person checking us in. We w

8/10

Excellent

18 Aug 2021

Lakimfeya

Excellent stay

Friends_and_family Family

2/10

Poor

13 Aug 2021

Dale

We

4/10

Poor

07 Aug 2021

George

Rooms smelled of bug spray, stains in tub and cigarette burns in sheets also found bed big carcasses. It’s a Nono from now on with us.

Business

8/10

Excellent

19 Jul 2021

Angenette

Probably won't go back

Not as clean as I would have liked but comfortable beds despite the cigarette burns in the comforter. A few bugs spotted in the room and no ice on what of the hottest nights ever
Good customer service

Friends_and_family Family

4/10

Poor

13 Jul 2021

Verified traveler

The first thing we noticed was that there were small holes in the sheets and a couple of 7-8 inch long rips in the blanket.

One electrical outlet above the night table was hanging loose out of the wall. The phone didn’t work at all.

We asked for a different room but we’re told they were full, unless we wanted to upgrade to a more expensive suite.

On the positive side, at least the manager promptly replaced the blanket. The outlet hanging out of the wall he blamed on previous guests yanking their phone chargers out of that outlet.

Leisure Family

2/10

Poor

13 Jul 2021

Greg

Toilet didn’t flush, tub didn’t drain, sink SLOW!

Partner

2/10

Poor

10 Jul 2021

Verified traveler

First off, the toilet did not work. It did not flush completely. We called, and someone came with a plunger. He said he fixed it, but he did not. There were only two bath towels, two hand towels, two bath towels, one of which was stained. The coverlet on the bed was stained, as well as the lounge chair in the room. The lobby men’s bathroom, did not have a lock, and the women’s bathroom in the lobby did not have hand towels. Worst place we have ever stayed. Will never go back to Quality Inn in Andalusia, AL.

Leisure Family

4/10

Poor

06 Jul 2021

Verified traveler

There was an electrical outlet near the bed that was hanging out of the wall and there was a big rip in the bed spread.

Leisure Self

2/10

Poor

03 Jul 2021

Matt

Terrible

Terrible room. Room had a strong musty smell. Comforter on on bed had a burns on it. Sheets while clean had bad stains. When you shut door it had a crack big enough light and breeze blew through. Flip lock on door non existent and had been ripped off and not repaired. AC would kept shutting off until I got knobs set just right. Filthy hand dryer, holes in ceiling

Friends_and_family Family

2/10

Poor

27 Jun 2021

Verified traveler

My daughter checked in the day before and she called to tell me that she couldn't stay there. The bedding had stains and cigarette burns and baby roaches crawling on the shower curtains and not to come there.

Leisure Family

8/10

Excellent

26 Jun 2021

Verified traveler

Awesome Manager very accommodating

Business_and_leisure

4/10

Poor

22 Jun 2021

Verified traveler

Top coverlet was stained in multiple places and was over a white comforter that was also stained in multiple places. There were five to six burn holes in the fitted sheet as well. The toiletries on the sink had brown smudges of something mixed in with hair like it had been taken out of someone’s shower previously .

Leisure Self

2/10

Poor

21 Jun 2021

Verified traveler

Old, dirty, dirty, dirty

Business_and_leisure Family_with_children

2/10

Poor

20 Jun 2021

Verified traveler

Property was disgusting upon arrival; with the poop stains in toilet, hair in bathtub, blood on mirror, burn holes in comforter, and hand prints on the head board.

Leisure Family_with_children

4/10

Poor

13 Jun 2021

Verified traveler

Roach was on the bed and stains on all sheets don’t know what it was but nasty luckily we brought some extra sheets in case and did not have to use them but that whole place needs a hard scrub down

Business_and_leisure Family

2/10

Poor

06 Jun 2021

Verified traveler

Sheets stained, battery door for smoke alarm was open with no battery in it, interior lock near top of door was broken off, door drug on floor while opening, peephole had tissue stuffed in it, no free breakfast as advertised. Very unclean overall.

Leisure Family_with_children

2/10

Poor

04 Jun 2021

Lisa

Charged me 2 extra nights, refused refund!

The manager blamed me for booking my stay through hotels.com for the fact that I was charged for 2 extra nights and refuses to issue refund despite the fact that I gave him date/time/name of HIS staff member that I spoke with to change 1 day of my reservation. Do NOT recommend!

Friends_and_family Family

6/10

Pleasant

03 Jun 2021

Verified traveler

Got to the hotel pretty late at night due to failed hotel stay in Pensacola due to Expedia. During check in they told me they no longer had any rooms available even though I was able to book online through Expedia. Ended up staying in a room that was off the market because there was no A/C but the hotel gave us box fans. The front desk people were very nice and the maintenance man, Chris, was awesome. Unfortunate that there was no A/C. Expedia made our whole trip experience the worst.

Leisure Family_with_children

4/10

Poor

27 May 2021

Verified traveler

Awful

The room was very outdated. The desk chair was large rips. The room smelled terrible from smoke with burn marks on the tub. The bathroom fan made obnoxious noises. I was extremely disappointed and would not recommend this property to anyone.

Friends_and_family Family

8/10

Excellent

16 Apr 2021

J. Robert

Very nice and professional

Friends_and_family Family

2/10

Poor

03 Apr 2021

Verified traveler

I am not one to complain but this was just horrible. There were cigarette burns and ashes on the floor, dust and just not clean. We stayed here on our way down to Florida to get some sleep and wasbt expecting what we got

Leisure Family

10/10

Exceptional

27 Mar 2021

Verified traveler

I recommend!

Awesome receptionist at the front. The room turned out to be in better condition, since some of the ratings weren’t that great. We asked for a non-smoking room and received just that. It was really clean. Would I recommend? Yes!

Partner

6/10

Pleasant

08 Feb 2021

Verified traveler

Bugs

A different room in our group got bed bugs.

Friends_and_family Family

6/10

Pleasant

18 Oct 2020

Verified traveler

The toilet leaked and the door didn't lock. The rooms smelled like mildew.

Friends_and_family Family

2/10

Poor

26 Sep 2020

John

During the hurricane this hotel was not clean or safe.

Business Self

6/10

Pleasant

21 Jul 2020

Steve

Dated property. Room was clean and A/C worked well. There was a good sized fridge in the room. Could hear some noise from the parking lot. Staff seemed non interested.

Friends_and_family Partner

2/10

Poor

01 Feb 2020

Verified traveler

Horrible experience. More than a month before our stay I tried to cancel because our event had changed and this hotel wouldn't allow us to cancel so we lost our money! I'll never stay at one of these chains again.

Business_and_leisure Family

4/10

Poor

27 Jan 2020

Patricia

Not good

Friends_and_family Friends

8/10

Excellent

27 Jan 2020

Verified traveler

It was just okay I have seen a lot better it could really stand some I don't know modernizing renovation

Leisure Self

8/10

Excellent

01 Nov 2019

Verified traveler

Not bad for the price. Room was clean, did not eat the breakfast.

Leisure

8/10

Excellent

29 Oct 2019

Margaret

Clean rooms, friendly staff, good breakfast.

Friends_and_family Family

4/10

Poor

28 Oct 2019

Patricia

The room smelled like cigarettes, the bed covers had cigarette burns and stains ALL over them, the tub had cigarette stains. There were people beating on the door of the room next door at all hours of the night.

Leisure Partner

6/10

Pleasant

14 Jul 2019

Verified traveler

needs updating and poles removed in parking places ice machine coke machine appears not to been working for a long time

Business Family_with_children

2/10

Poor

22 Jun 2019

Verified traveler

Accidentally booking wrong location. And I didn’t get a refund because a mistake that is easily made using Expedia app

Leisure Family

8/10

Excellent

02 Apr 2019

Verified traveler

Ok for a quick overnight stop. Staff very friendly and helpful.

Leisure

10/10

Exceptional

31 Mar 2019

Candace

bathroom wasn’t the cleanest and needs upgrades but if your there just to sleep it does the job.

Family

4/10

Poor

31 Mar 2019

Verified traveler

The building is in rough shape and one part of the second floor is literally falling down and held up with a wooden beam. I can’t believe they let people walk up there to get their rooms. You can feel and see the sagging. Check in was easy. Our non smoking room smelled like decades old of smokers stayed there and the smoke alarm had the empty battery compartment hanging open. The dead bolt lock was hanging on by one loose screw. the bedcovers had cigerette burns and stains everywhere. The lampshades were cracked and discolored by smoke, stains and age. The rest of the furniture and was in good condition and the fridge was in great shape.

Leisure Family_with_children

8/10

Excellent

05 Nov 2018

Verified traveler

The staff were very courteous and very helpful. Especially Brenda and the couple who changed the sheets and emptied the trash.

2/10

Poor

27 Oct 2018

Verified traveler

Extremely bad experience

Terrible experience!