Name: Quality Inn St. Robert - Ft. Leonard Wood
Address: 114 Vickie Lynn Lane, Saint Robert, 65584, US

8/10

Excellent

03 Aug 2026

Lori

Our only issue was waking up with headaches as a result of the musty odor emanating from the air conditioner. We noticed it on arrival but decided to push through. If you have allergies you might need to avoid this hotel. The amenities were great, bed was comfortable (no bed bug mattress covers though) and front desk help was exceptional! Cleaning could be more detail oriented (hair in corners in bathroom).

2/10

Poor

03 Aug 2026

Ana

Horrible. I don't know how this place has decent reviews.

6/10

Pleasant

03 Aug 2026

Joshua

The staff was great, super helpful and friendly, the hotel looks as if its been well used and not well maintained. Ice Machine was out of order, laundry was out of order, the breakfast was extremely basic with drink machine out of order and lack of variety.
Dirt had collected in corners of the room, beds were cheap you could feel every spring.
Overall its not the worst and I guess for the money it will do if nothing else is available.

2/10

Poor

30 Jul 2026

Crystal

In the four days I was there, they never came in and vacuumed the floor or changed the bedding.
On the second morning, I took all the bedding off the bed, put it out in the front of the door. When I came back, I still had no betting but they took what I left outside. i had to ask three different times to get betting for the beds. And the lady told me that she couldn't change my beds, but she would send me up the blankets and sheets.She only sent the sheets.I had to go down twice to get comforters.
They didn't wipe down the counters, they didn't clean the bathroom.
They did put in new towels . and changed the small garbage bag in the small garbage can.
The floors have not been cleaned.I reported that A/C leaking into the bedroom.
There was more than a four foot area that was soaked.
Nothing was done.
They are disgraced to the name of their Hotel and should be shut down.
In the stairs that you climb to go to your rooms.There was a missing woodpease and a hole in the floor and our bathroom tub was leaning as though it was going to fall through the floor.

8/10

Excellent

28 Jul 2026

Karen

Room was clean. Easy to get in and out. Staff was nice. Breakfast had no eggs or meat, just the standard waffles and biscuits and gravy.

2/10

Poor

28 Jul 2026

angelica

Should have known not to book here based on the reviews. There's a reason this place has horrible reviews. I would imagine that hostels are better maintained and have a more professional staff than this place. No A/C in lobby, smells horrible as soon as you walk in. mismatch garage sale furniture in lobby. The Manager is not trained in hospitality and that is obvious as soon as you start speaking to her. She blames staff and owner of property for all issues and takes no accountability for proper staff training and communication. We booked 3 prepaid reservations through hotels.com and booked an extra night early in our trip just incase we arrived earlier since we were doing a cross country road-trip we weren't sure what day we would arrive either Monday or early Tuesday so we booked Monday just incase. Once we were sure we would not arrive on Monday we called the hotel no answer. so we sent messages through hotels.com directly to the property. once we arrived on Tuesday we were informed that our reservations were canceled and given away to other parties and the manager refused to refund us. she said we never contacted them. once we showed proof we had she blamed the owner and said he received those messages not her. And she blamed her night staff for not contacting us prior to the cancelation. when we showed her the checkin instructions on hotels.com said we can check in at anytime during our reservation she said they didn't follow hotels.com instructions zero accountability.

8/10

Excellent

26 Jul 2026

Andrew H

Clean room. Basic property. No frills

6/10

Pleasant

25 Jul 2026

William

Not clean around property, room wasn't clean on carpet, and our room had issues with the air conditioner and key card didn't work to well.

2/10

Poor

25 Jul 2026

Jamey

.

6/10

Pleasant

24 Jul 2026

Nancy

Basic room. Pool. Basic breakfast. Downside, rooms at 2nd floor but no elevator. Staff will not help you carry your luggage. They will literally watch you as you carry your things up and down the stairs while they hangout at the lobby.

Friends_and_family Family

6/10

Pleasant

24 Jul 2026

Michelle

It’s an older hotel. Staff was really nice and helpful. Our room was fine. No signs of mold or bugs. My kids enjoyed the indoor pool a lot. Hotel is nice for a quick visit.

10/10

Exceptional

22 Jul 2026

Natacia

Very professional staff, room was very clean and in place 😊my kids love the pool haha we’ll be book again thank u

4/10

Poor

17 Jul 2026

Jose

Crean the room and the bathroom

Self

2/10

Poor

11 Jul 2026

Sheryl

Never stay here. It was in disrepair and suspect at the minimum.

Family

2/10

Poor

10 Jul 2026

Valerie

Rooms were absolutely filthy with dirt, trash and mold abundant. No hallway lighting, leading to a significant safety hazard, especially at night. Deadbolt would not engage, which is another safety hazard. Pubic hairs found in bed. Gross just gross!!!

Family_with_children

2/10

Poor

09 Jul 2026

Michael

No elevators, the inside is falling apart n the room was not cleaned from previous guest stay. It just had a dirty feel. We didn't stay but went next door.

Partner

10/10

Exceptional

06 Jul 2026

Madelynn

The room was clean, smelled fresh and the AC worked well. The staff was super friendly and the stay was quiet and peaceful! Breakfast was decent for a hotel and the parking lot always had enough room

Friends

10/10

Exceptional

30 Jun 2026

VALERIE

Awesome experience!!

Family_with_children

10/10

Exceptional

25 Jun 2026

Bhim

Overall good ,Smoke free and parking and well maintained.

Friends_and_family Family

10/10

Exceptional

23 Jun 2026

Keli

Wonderful individual working the

6/10

Pleasant

22 Jun 2026

Martin

el hotel le hacen falta mejoras bastante degastado por el tiempo, Deven verificar las transactions o cargos a la tarjeta en la app sale un precio y con seguro de compra comoquiera cobran lo que quieren

4/10

Poor

20 Jun 2026

Troy

Appeared clean and well kept upon arrival, but mold on ceiling tiles and top edges outside shower. They advertise laundry available, but both washers and both dryers \"Out of order\". Only ice machine \"Out of Order\"! Door bolt lock from inside would not lock (out of alignment). Unable to get any streaming services on TV and when asked staff member said they have been having problems \"mainly on this side of the hotel\" (side we were on) and said there was nothing she could do about it. Breakfast was lacking with no fruit or fresh juice and very limited other choices. It's a shame because all of the above could be easily rectified to make this a very nice place to stay.

6/10

Pleasant

16 Jun 2026

Ruth

Every machine - ice machine, washing machine and dryer, and the elevator had “out of service” signs attached, and the room keys didn’t work on exterior doors. Need a receipt - nope, the printer didn’t work.

Friends_and_family Family

6/10

Pleasant

12 Jun 2026

Brian

Our room was clean, though the bathroom needed some work. The tub drained very slowly, so you were standing in water. The hallways were unlit. Breakfast wasn't much. Beverage machine didnt work. Coffee was fine. Thankfully I bring my own food. Most importantly! THERE IS NO ELEVATOR IN THE BUILDING. If you cannot drag your luggage up the stairs, do not stay here.

Partner

2/10

Poor

12 Jun 2026

Miguel

This Hotel was really bad. Furniture in bad conditions (Desk Chair, lamp damaged, no TV, clothe dryer and Ice Maker Out of Service. Breakfast was not really good having to wait while they are cooking/preparing more food to being sable take something for you. In general the sensation of not clean place was noticed in this place. I definitely won’t consider a Quality Inn place again.

Family_with_children

2/10

Poor

07 Jun 2026

Nyle

The plumbing broke upstairs above my bathroom the first day. It flooded my room which required me to have to switch rooms. The second room had blood stains on ALL sheets and the pad. It was on the mattress as well. The cable did not work. The ice machine broke. All dryers were out of order. There was no elevator so I had to be switched when I arrived because I have trouble walking. No one cleaned the room after I checked in. There was a wet towel behind the door in the bathroom. The lamp was broken. The shelves inside the fridge were missing. They were out of ALL breakfast foods but waffles, including the juice. The only juice was apple. They did not fill the tissue so I bought my own.

10/10

Exceptional

05 Jun 2026

Tina

Well, lucky for me. I got the first floor because I am disable, but there is no elevator, which is inconvenient for some people, the pool was very nice. Could’ve used a hot tub, could also use some more chairs in the pool area that could be used out on the patio as well. We were trying to visit with our soldiers that were graduating and everyone had to sit on the ground to visit. Would be nice to have a picnic table with an umbrella for the sun. Out front had a nice sitting area, which we utilized as well, everyone was very nice and the place was clean, so that is what counts

Family_with_children

2/10

Poor

05 Jun 2026

Chad

One of the dirtiest hotels I’ve ever stayed in. Booked different hotel immediately for remaining days of trip. Would have left immediately after entering room but my family and I arrived at 1:30am after a 7hr drive. Toe nails and dried blood on blankets, sticky substance all over tables, went to get ice and our ice bucket was full of garbage. Had to switch rooms because floor was wet, room smelt like mildew, garbage still lying on floor under bathroom sink, and mold on ac. Did not use any blankets and did not feel comfortable walking on room floor without shoes or sandals. I could continue with more but I’m sure you get the point.

Friends_and_family Family

2/10

Poor

05 Jun 2026

Kaliece

Wouldn’t recommend anyone to come to this hotel stayed 3 days for my husband military graduation. Food was horrible compared to any hotels I ever been to they barely had anything , lack of communication, price change once I got there, did not come and clean room or brought clean towels and also tv was not working the whole time won’t never book this hotel again

Family_with_children

4/10

Poor

04 Jun 2026

Leslie

Trash left in The room, cable didn't work, hot water didn't work. Thank goodness they got the water heater on before 9pm so I could shower. Then in the morning I realized the room coffee machine didn't work ......

Self

2/10

Poor

03 Jun 2026

Lindsey

Worst hotel and they would not give a refund. Bed bugs, mold, absolutely disgusting!!!

Family_with_children

4/10

Poor

03 Jun 2026

Phillip

Very disappointed. While staff was helpful and courteous, they have a very tough job defending such a property. The first floor hallway lights were out, so it was very dark. Keys wouldn’t work at exterior door. Room could’ve been cleaner. Piece of chicken found on floor near headboard. AC unit was making funny noises. TV wasn’t set up to work. All four dryers were OOO. The breakfast was most disappointing. Waffles. But no protein. Cereal was stale, fruit was mushy. Regular guest said they used to offer a hot b’fast (what changed?). Coffee, I’ll admit, was OK. This appears to be what you get in a hotel unless you’re willing to pay $150~ a night. We will not be staying at a Quality Inn property again.

Partner

6/10

Pleasant

02 Jun 2026

Pamela

Booked a two night stay room was OK. Breakfast was OK but at the end there was a seven dollar charge that I called about and it was for housekeeping which we didn’t use and the gym which we didn’t use and breakfast. They say breakfast is included when really it’s not there is three dollars and 50 Cent per day charge. It should be posted on their site.!

Friends_and_family Family

10/10

Exceptional

31 May 2026

Marcy

Quiet, friendly staff and clean, the most important things one needs

Pet

4/10

Poor

31 May 2026

Mark

The floors and tables throughout the lobby and breakfast area were sticky… the room keys gave us trouble for one of my rooms the entire stay…. The hotel is run down and outdated. Only had 4 channels on the tv and ac unit couldn’t keep room cool during an 80* day…the complimentary breakfast was actually delicious. Seems like the workers were trying to make the best out of a run down hotel….

Family_with_children

8/10

Excellent

30 May 2026

Amy

The staff is top notch. Very friendly and kind . It is an older hotel so there were some noticeable wear, but it was clean. Breakfast was biscuits and gravy, waffles, cereal, or toast. Coffee and juices. The staff were attentive and made sure nothing ran out. Security badges get wankie if you enter the Army base. We did have to have the keys reactivated, but staff is aware of the issue and were quick to get us access quickly.

Friends_and_family Family

10/10

Exceptional

30 May 2026

Joemanuel

Everything was very nice I wish I could has stayed a little longer.

Friends

2/10

Poor

23 May 2026

Tammy

Unclean, piss poor breakfast, room smelt like mildew, no sheet on the bed, someone was laying in the bed when we walked in the first room, second rooom no sheet on my bed, smelt like mildew, floors were dirty, stairs were dirty, floor was breaking on steps, do not recommend!!!!

Family

8/10

Excellent

22 May 2026

rhonda

The room was clean but it smelt like manure. The staff and pool and everything was great. Just that room 108 smelt like manure.

4/10

Poor

20 May 2026

Dwayne

The furniture was dusty, there was hair on the bathroom floor and under the bed linens, the microwave was not functional, the TV was outdated, with remotes secured with a strip of tape. The keys to enter the room takes forever to work which delays access to the room so don’t be in a rush to go into your room. The breakfast was underwhelming and staff was not always pleasant, especially the front desk.

Friends_and_family Family

4/10

Poor

16 May 2026

Terrian

The room was dusty, the microwave in the room wasnt plugged in, the TV only had one channel. The breakfast was unappealing, the waffles were horrible.

Friends_and_family Family

2/10

Poor

09 May 2026

Paul

Slime in toilet, maintenance staff is very rude telling us we can leave the hotel because water wa leaking from the th

4/10

Poor

07 May 2026

Kjell

Property run down. Breakfast poor.

Partner

2/10

Poor

05 May 2026

Daenette

When I checked into my room there was a Bra on the floor.

Self

10/10

Exceptional

29 Apr 2026

Amyia

The staff are truly the highlight! How ever I did need to pick up some cleaning supplies. There was an unknown substance on the headboard

4/10

Poor

24 Apr 2026

Ashley

We stayed for 2 nights and were honestly disgusted. I had a room and my sister had her own. She found two acrylic nails, dog food pieces, trash, and a pill. She was moved rooms and found an orange peel on the floor, more dog food pieces, trash and her ice bucket was moldy. My room was fairly clean as we didn’t find anything from previous guests. The staff were always on their phones and never at the front desk. Constantly taking smoke breaks or sitting in the back laundry room area. Turns out they are friends with the manager on this property so nothing ever is done about it. Both mornings breakfast was very little offered and the first day everything was stale and we didn’t have hot breakfast items. This was due to the food truck not coming when they were supposed to according to staff. The two night staff gals were amazing and were absolutely appalled when we expressed our issues. We used the breakfast dining area for card games and to chat as we were there for an AIT graduation - the tv in there stopped working. We moved a few tables and underneath was leftover cereal, food crumbs and garbage. It wasn’t just a few it was handfuls. There was trash sitting on one of the tables and was there from 11am-3:30pm.

Family

2/10

Poor

23 Apr 2026

Rachel

We went to St Robert’s for a Military graduation. We chose Quality Inn for the budget friendly price and location. We checked in on a Monday night, right away there is no elevator at all. Not great for the elderly. Luckily my parents were on the first floor. We get into of first room, doesn’t look like it was cleaned at all. There were someone’s acrylic fake nails on the bathroom floor, bites and pieces of dog food through the room, and other trash and a pill of some kind on the floor. They clearly did not clean or vacuum. Not to mention the toilet did not flush properly. I went and complained, the front desk said that all she could do was move us to a new room. So we moved, now we’re on the 2nd floor. Go in and inspect not terrible but not great. There is an orange peel on floor and other particles of trash. Vacuuming is not a thing. Also another pain pill in the bathroom. Then I went to use the ice bucket and there was mold in it. New girl at front desk gave me managers name and to talk to her next morning. Nothing happened she made excuse that housekeeping is new. I watch them not clean any rooms the entire 2nd day we were there. Also I was informed the manager is friends with them so nothing happens. Terrible stay not clean at all. The manager said she could refund the service fee and taxes that was it. She didn’t want to see proof of any of it and I felt like she was just telling me what I wanted to hear. Also no hot breakfast and bread was stale. Will not return ever.

Family_with_children

10/10

Exceptional

22 Apr 2026

Maria

De

6/10

Pleasant

21 Apr 2026

Ashley

Was disappointed especially since this place has good reviews. The elevator didn’t work when we got there, hair dryer in our room didn’t work, and when you try to take a shower during the day the water won’t get hot. The pool had a weird film on the water and made me very sticky and itchy when getting out.

Family_with_children

10/10

Exceptional

18 Apr 2026

Steffanie

Nice place to stay over night just to sleep and affordable - everybody was very friendly

10/10

Exceptional

17 Apr 2026

Miladys

Great stay at the Quality Inn, clean, comfortable, and friendly staff. Would stay again.

Family_with_children

10/10

Exceptional

17 Apr 2026

Juan

Good

2/10

Poor

16 Apr 2026

Sharolyn

They never once came in to clean our room. We had to ask them multiple times for fresh towels and toilet paper. Everytime we were looking for someone they were all outside smoking and playing on their phones! Horrible experience

Family

2/10

Poor

14 Apr 2026

Sheri

gym sock smell throughout hotel, water stains on ceiling in hallways, mold in bathroom, water mislabeled in shower, roach sqished on wall, and NO BREAKFAST eventhough advertised

4/10

Poor

11 Apr 2026

Yadira

The billing the credit card is done daily why ?
Did not like this .
Front desk manager very helpful courteous and friendly at all times .
Pool area always clean loved it .

4/10

Poor

07 Apr 2026

Karen

Yes

Partner

6/10

Pleasant

06 Apr 2026

Amy

Indoor Pool was nice, but they kept the air so hot that you can’t stay in the enclosed space for long.

The room was horribly musty—not sure if it had been flooded at one time or what. It was clean, but stunk.

Family_with_children

4/10

Poor

05 Apr 2026

Madison

Pool was decent. Would have been better if trash was kept up on in there.

Family_with_children

2/10

Poor

03 Apr 2026

Ines

I will never stay in a quality in again, we had to leave early because, we could not stay another night in a place like that. Very disappointed.

Family

6/10

Pleasant

03 Apr 2026

Evelyn

Breakfast was amazing parking is amazing!

Family_with_children

8/10

Excellent

02 Apr 2026

Tabitha

Very clean nice hotel however key cards were too finicky they kept demagnetizing and we had to keep getting new ones. And at breakfast they were late putting out the proteins when they did they were snatched up very quickly and no more ever came out. Other than that nice hotel.

6/10

Pleasant

01 Apr 2026

James

Parking was fine, staff were decent, room was moderately clean, breakfast was not the greatest. Was disappointed that i ended up getting charged extra on my card after arriving with no explanation.

4/10

Poor

01 Apr 2026

Jennifer

The room was not clean and I asked to change rooms.

Self

2/10

Poor

28 Mar 2026

Maria

We request some towels and never received them, the room smells disgusting

8/10

Excellent

28 Mar 2026

Josue

Yes everything it's fine

2/10

Poor

28 Mar 2026

sharon

the room was not properly cleaned and the light bulb didn’t work

2/10

Poor

27 Mar 2026

Izza

The water was cold in all three rooms we booked. No one came in to replace or clean the bathrooms, and they didn’t have any toilet paper available, so we had to go to Walmart to buy some. The card keys were terrible and a struggle to open the doors every single time. Additionally, the rooms smelled like urine.

Friends_and_family Family

8/10

Excellent

26 Mar 2026

Russ

Plenty of parking. The bathroom is very outdated. Shower tub was leaking and you could see cracks around it.

Partner

6/10

Pleasant

24 Mar 2026

John

The hot water ran out before the bath was half full and the drain plug leaked so water drained out! Got clean but not a wonderful experience.

10/10

Exceptional

24 Mar 2026

James

Comfortable bed, front desk staff were amazing, was a just a quick one night stay on a road trip. Would stay again.

Partner

4/10

Poor

24 Mar 2026

JEFFREY

Couldn’t get a tv remote that work. Staff at desk said maybe on Monday- she had none with batteries. It might have been a just help us with the settings
Bathtub drain broken- couldnt take bath
Toilet plugged at the end
Whole place is nice but lacking on the details

Partner

10/10

Exceptional

24 Mar 2026

Johanna

Very warm and charming
Food was excellent
And a great service
Pool was immaculate

Family

10/10

Exceptional

19 Mar 2026

Carl

Always a pleasure

2/10

Poor

18 Mar 2026

Patrick

The room smelled terrible, the AC was noisy, outside card reader was broke. Overall it was old and not clean. No hot water the second day. Toilet was backed up.

Partner

6/10

Pleasant

17 Mar 2026

Carlos

Keys would not work correctly but overall it’s was okay experience. Breakfast needs improvements

Family