Name: Quality Inn Albemarle
Address: 735 Nc 24/27 Bypass East, Albemarle, 28001, US

2/10

Poor

01 Aug 2026

Robert

The room was roach infested.
Left the property at 2:30 am once I saw at least 10 roaches crawling.
I tried to call the staff, no answer.
I stopped by the desk later that morning.
The manager begged not to give a bad review but that property needs to be fumigated immediately.
Very disappointed!
Rob

10/10

Exceptional

27 Jul 2026

Patrick

I have to be honest ... I was very nervous go to this room ! It was a last minute reservation and didn't have much to choose from . Plus it was an after after midnight arrival. Well let me tell you the room was outstanding ! Super clean and the bathroom top shelf... I'm not sure why this place is only 2 stars because its worthy of much more ! Stop in and Definetly give the place a chance . You won't be disappointed !! 5 stars to the owners .....

10/10

Exceptional

27 Jul 2026

camille

Very clean and neat and very friendly staff

6/10

Pleasant

20 Jul 2026

Rudy

Its in the ghetto, older rooms

Partner

2/10

Poor

30 Jun 2026

Ricky

The room reeked of smoke. Multiple Groups of young men were hanging out on the balconies. The area is very rough and unsafe. I stayed less than ten minutes before asking for a refund and leaving. The hotel manager did not argue and immediately gave a refund as though this has happened frequently. This entire East side of Albemarle seems very unsafe. I will not return to the area.

Self

8/10

Excellent

11 Jun 2026

Pat

We had to change rooms because the AC fan wouldn’t turn off. In the next room the toilet stool seeped constantly. For the price I feel we could have done better.

Partner

8/10

Excellent

07 Jun 2026

Don

The room was clean. The paint was chipping off the bathroom door. The wall paper in bathroom was messed up around the shower. But the place was clean, no issues. I feel I got what I paid for. Would go back.

Partner

8/10

Excellent

31 May 2026

Amanda

I was pleasantly surprised with my stay. My room was clean, if not a little outdated, but did have plenty of outlets which I loved. It came with a fridge and microwave. My bed was nice and comfy, and I felt safe walking my dogs at night. It was very quiet. Close to lots of stuff. It was nice and well lit. Breakfast was great, only got it one day and would've liked a meat or potatoes, but otherwise it was good.

10/10

Exceptional

29 May 2026

Aaron

Checking in the clerk actually changed my room from smoking to non-smoking. A gesture I appreciated. The place was clean the beds were nice and my stay was overall great. The shower's water pressure could be better but the rest was good.

Friends_and_family Family

10/10

Exceptional

27 May 2026

Linda

The room was clean. My King bed was soooo comfortable.Air conditioning was great.
Parking was good. Staff was friendly and helpful.

Self

2/10

Poor

24 May 2026

Edward

By far the most disgusting hotel room I have ever been in. The floor was sticky. Everything was dirty and it was supposed to be a non-smoking room but definitely wasn't. The room reeked of cigars. If you have any other choice DO NOT STAY HERE.

8/10

Excellent

24 May 2026

Vanessa

The staff was very friendly. Their breakfast did not have alot of choices. But the area has lots of restaurants and shops very convenient.

Friends_and_family Family

6/10

Pleasant

12 May 2026

Lisa

Just a little noisy from upstairs guests

Partner

8/10

Excellent

11 May 2026

Joseph

Clean room, staff was nice

Self

10/10

Exceptional

05 May 2026

Wayne

Older well kept motel with friendly staff, truck parking and clean rooms. Easy access to food and shopping

Self

8/10

Excellent

04 May 2026

Chiante

Not a bad stay for a quick trip. Affordable too. Definitely needs just overall upgrades to just make the space a bit more cozy.

Family_with_children

2/10

Poor

03 May 2026

Katherine

Waking up to the aroma of pot everyday. Loud noises in parking lot all night. Rooms outdated and not clean. Pillows looked about 20 years old. No life left. Would never recommend this hotel regardless of price.

Friends_and_family Friends

10/10

Exceptional

02 May 2026

Teresa

I will be back again it was great

Friends_and_family Friends

6/10

Pleasant

02 Apr 2026

Heidi

Dated property

Partner

2/10

Poor

02 Apr 2026

Summer

Door wasnt sealed properly and people could see through the cracks. Bathtub wouldnt hold water. Was in a nonsmoking room...neither of us smoked in the room but the owner still says we did and charged us $50 after repeatedly calling my phone back to back. Breakfast that was included is nothing but waffles you have to make yourself and some old cereal with spoiled milk. Couldve overlooked most of this, though, if he hadnt decided to harass me with the phone calls.

Partner

8/10

Excellent

29 Mar 2026

Timothy

Room was clean, good location, several places to eat within walking distance and surprisingly quiet for where its at

Friends_and_family Family

10/10

Exceptional

18 Mar 2026

William

Very nice staff and great location

6/10

Pleasant

14 Mar 2026

Andrea

Parking adequate. Roaches still there and worse than before

8/10

Excellent

13 Mar 2026

David

Easy parking

Business

8/10

Excellent

01 Mar 2026

Neil

Friendly staff, clean room and good location.

Partner

10/10

Exceptional

28 Feb 2026

Michael

Comfortable environment

Partner

10/10

Exceptional

20 Feb 2026

Vanessa

Room was nice and staff was nice.

Friends_and_family Family

10/10

Exceptional

11 Jan 2026

Patricia

Courteous staff. Room was very clean. Very pleased.

6/10

Pleasant

10 Jan 2026

Eric

For the most part, the Quality Inn in Albemarle, NC is acceptable, but not by much. If you just need a bed to sleep in, it works out well, for the price. It was a smoking room, but the mattress cover had some massive burns in it and kind of disgusting. Smokers still deserve a good room. Lastly, the water from the faucet was a thin stream and not enough to wash your hands and it took a while to fill up a cup for coffee. My overall rating would be a 3.

Self

10/10

Exceptional

22 Dec 2025

Darcell

Rooms were clean and they Staff is always so nice to me

Partner

8/10

Excellent

14 Dec 2025

Ryan

Clean, staff was friendly.

8/10

Excellent

09 Dec 2025

Darcell

Clean staff was nice

Partner

10/10

Exceptional

09 Dec 2025

Darcell

Room was clean, quiet hotel staff was very nice

Partner

10/10

Exceptional

09 Dec 2025

Doralee

Enjoyed the stay.

8/10

Excellent

07 Dec 2025

James

The room was clean and everything functioned properly. Breakfast buffet area was very clean and well stocked. Nothing fancy but adequate. The staff was friendly and helpful and friendly at all times.

The reason for four stars instead of five is the rooms and the bathrooms need some serious renovating and repainting. If you need fancy look elsewhere but if you want a clean room at a low price this is the place

Leisure

6/10

Pleasant

17 Nov 2025

Amber

There was a dog in the room next to mine that barked all night. Not impressed with this hotel. Will not return

10/10

Exceptional

16 Nov 2025

Michael

Pretty much what I expected. Stayed here for a night while hunting in the area. Room shows its age but again it was cheap. Only thing I wasn’t a fan of was the teenagers racing their loud cars up and down the main street well into the night.

2/10

Poor

16 Nov 2025

Brent

DISGUSTING. We also are covered in bites, assuming they are bed bugs. Couldn’t even shower because the water stunk and the shower was gross. Bathroom door wouldn’t close. Holes in the doors looked like bullet holes. Black stains all over the pillows.

Friends_and_family Friends

4/10

Poor

05 Nov 2025

Torrance

The room was terrible! Shower was dirty! Rags was dirty and yellow! Smelled bad

6/10

Pleasant

04 Nov 2025

Dale

Apparently the hotel changed ownership the day of our stay. Room had damages that had not been repaired. Breakfast was akready closed down when we arrived minutes after 9 a.m.
Hope the new owners can make a go of it. It has a great location.

Leisure Family

2/10

Poor

23 Oct 2025

Trenary

Needs to be renovated and updated. Bathroom, especially the tube was very dirty. There were cigarette holes in the bedding. I asked for a refund. I did not stay.

2/10

Poor

23 Oct 2025

Matthan

Worst hotel I’ve stayed in in my life. Shockingly bad lol. Our first room (223) smelled of smoke and we switched to room 208. 208 only had three pillows, and the pillowcases and sheets were visibly very dirty. When I requested new pillows and fresh linens to change the sheets myself, the night staffer told me they “have no extra linens” which seems unlikely, but we slept with towels on top of the pillows. The tub was very dirty and leaking, there was very little hot water, and the room smelled of smoke as well. There was a loud party a few doors down on the second floor Saturday night that lasted until after midnight and involved a few loud domestic disputes that continued on and off until 4am. The woman working at the front desk Saturday afternoon was very kind, but everything else was terrible, and our stay did not match the room description. We just did not get what we paid for. I was told to contact the manager who has not responded (sent an email 5 days ago). Save your money and stay somewhere else.

Leisure Family_with_children

2/10

Poor

20 Oct 2025

Ryan

Rooms are infested with bugs, smell like smoke, cigarette burns on the bedsheets, cat food on the floor, ac broken. We left after an hour.

Leisure Partner

4/10

Poor

14 Oct 2025

Daniel

Not hot water. Door lock didn’t work properly, shower extremely dirty.

4/10

Poor

05 Oct 2025

Rebecca

Towels were stained. Burn holes in blanket and cover.
Bad painting and patching
AC didn’t work in the room. Blood stains on wall.
You could tell that they had upgraded some furniture but over all pretty bad

8/10

Excellent

04 Oct 2025

Faye

It was decent

4/10

Poor

14 Sep 2025

Allison

They Need to Invest in their CashCow 🙄

This location definitely needs to replace their Towels as they are not white anymore, they're gross looking! Our bedspread in a non smoking room had cigarette burn holes. & the Breakfast was SAD! No kind of bread other than waffles, fresh fruit, or juice available and the milk spout didnt look like it had been cleaned in forever. Literally 2 kinds of cereal, waffles, and some yogurt

Business Partner

2/10

Poor

09 Sep 2025

Mike

0/5 stars.

Absolutely filthy. I only gave it 1 star to be able to rate it, but it deserves ZERO stars. Room was filthy. “Breakfast” was a granola bar or an apple. Pipes were exposed and rattled in the bathroom. Close this place down.

Business

4/10

Poor

05 Sep 2025

Laura

You can do better

I came expecting a swimming pool that was advertised on their website that was nonexistent. That is false advertising. I also requested a non smoking room and my room reeked of cigarettes from the time I got there till the time I left. If I wanted to smell cigarettes, I would’ve asked for a smoking room. The bed was comfortable enough the bathroom door had lots of scratches and stuff in it. The complementary breakfast was almost nonexistent as they were out of just about everything by 9 o’clock. It was supposed to go till 930. When I came, they were out of plates, etc. and when I needed a personal toiletry item, I was told they were out of that too. Just not that nice of a hotel for the price. You can do better than I know I can do better for a two star hotel. This was on the low end. If I ever go to this town again, I’ll book at the Holiday Express or the Clarion. Disappointing experience.

Business

6/10

Pleasant

18 Aug 2025

Verified traveler

Location is great close to everything.

Business

2/10

Poor

15 Aug 2025

Verified traveler

Carpet had burns. Shower didnt work, barely had any water.

Business

6/10

Pleasant

09 Aug 2025

David

Location

The location was great for food options & stores.

Business

2/10

Poor

31 Jul 2025

Nakita

The sheets was dirty the toilet had toilet paper in it floor was soaked messed up my work clothes I would like some of my money back I'll never stay there again the come to your room before 10 they enter before knocking it was terrible 😭😔

Business Self

2/10

Poor

23 Jul 2025

Verified traveler

Don’t stay here even it’s a last minute option

The room was dirty the sheets looked like someone just threw them on the bed and left. I had to go to the Dollar Tree around the corner to buy cleaning supplies. The toilet had bowel movement still on it. The carpet was wet from the AC UNIT. The felt I was taking bed bugs home with me. The tub was not cleaned out at all. Still had dirty and grime all over the inside. Just very disappointing. Couldn’t even sleep was truly unbelievable.

Friends_and_family Family

2/10

Poor

20 Jul 2025

Verified traveler

Not family friendly, not for allergic people.

Traveled with the family. Smelled old, humidity and the worst: strong smell of smoke and M@R1HU@N@… even though our reservation asked for non smoking!

Room looked dirty, walls with stains and dusty all the way, tub had a faucet licking our whole stay.

A/C was nice but smelled so much like mold and smoke.

If we had payed the fee ($2.60x person) for a hassle free refund, we would’ve had cancelled and stayed somewhere else.

Friends_and_family Family

8/10

Excellent

18 Jul 2025

cynthia

The bathroom was small and the pull out sofa bed was rusty and unable to use

Leisure Family

2/10

Poor

14 Jul 2025

Kaci

No…just no

This was the worse Quality Inn ive ever seen and honestly if it wasnt for my pure exhaustion at 1am when we finally arrived, I would not have stayed. The staff was nice, but the room we were assigned too was awful and i just didnt have it in me to go elsewhere. It does seem that they use the backside upstairs rooms often at all and it showed. When we first walked in, it was hotter in the room than outside and smelled of smoke & weed. I went to use the restroom after an 8 hour roadtrip and shower floor was black and someone else’s toothpaste spit was on the counter. This prompted a trip to speedway for surface cleaner, bleach, & paper towels. The nightstands and all surfaces were sticky. I ended up cleaning the room myself. I honestly didnt have another place to go since I hadnt slept or cash since i had paid to stay here. Ive stayed at several Quality Inns, and while I didnt expect the Hampton, theyve always been clean until now. I shared a couple of pictures, but not the furniture surfaces or lack of vacuuming.

Partner

2/10

Poor

09 Jul 2025

Verified traveler

Fast and furious quick checking in and out. No problem there.

Rooms are dirty, smell bad with smoke and marijuana. Carpet was sticky and dirty not vacuumed. Smoke detectors was cover with plastic. Just nasty.

Partner

4/10

Poor

09 Jul 2025

Tania

No Quality about it. Front desk nice but the facility is run down, needs a deep clean or rebuild. Only there for 2 nights and my family were counting the time until we left. Picture online give a false depiction. If I hadn’t paid upfront and came from a long drive , I wouldn’t have stayed there.

Leisure Family_with_children

2/10

Poor

03 Jul 2025

Danielle

I had a roach in my bathroom. The towels were dirty and the blanket had lipstick on it. The pillow cases were covered in stains. Asking for a refund. NEVER STAY THERE!

Business_and_leisure Family

2/10

Poor

01 Jul 2025

Mary

Room smelled musty. Air conditioner, slow to cool, was very loud. No AC in lobby. Soda machine did not work with cash or card. Mattress was comfortable.

Leisure Self

2/10

Poor

29 Jun 2025

Verified traveler

Better to pay a little more if you can

Sad conditions. Non smoking room reeked of smoke. Towels were gray and washcloths looked like scrub rags. Morning breakfast was sparse. Bathroom in lobby was only open to employees

Partner

6/10

Pleasant

29 Jun 2025

Lori

Needs interior paint, laminant floor, new bed/pillows/sheets. I might would even pay more to stay at this nice, quiet property with the great staff if updates were made. The really nice service was the best part. Great staff.

Leisure Partner

6/10

Pleasant

22 Jun 2025

Raymond A. Johnson

2nd stay was alot better than 1st stay

Leisure Family_with_children

2/10

Poor

21 Jun 2025

Steve

The property and the room was not clean. Water pressure was not good. The sherts and blankets were stained

2/10

Poor

21 Jun 2025

Stephan

Manager attempted to come in my room while naked 3 hours before checkout. My first room would not lock gaps under door broken light fixtures in room and and unknown splatter dried to pictures and wall. My new room was ok so I thought but with dirty sheets (which I changed) and a used condom stopping up the shower.

4/10

Poor

18 Jun 2025

Verified traveler

Unacceptable

The tubs were dirty. They needed scrubbing The carpets needed a good vacuuming. I wasn’t comfortable walking without shoes as I wasn’t sure if the dark carpet was even dirtier than it appeared. The door jams, though painted showed past breakage and locks were insufficient. I questioned the security of the room. The bed was comfortable and the sheets appeared and smelled clean but I still questioned it. Hand towels were dingy. Although we reserved for two nights, we left after the first. We came very late and had no options the first night but were not going to push our luck a second night. I thought l saw a 3 star on your web site but I must have been looking at some place else. Locals gave the hotel a poor opinion and I must agree. A place does not have to be new but it must be clean and guest should not feel uncomfortable.

Friends_and_family Family

4/10

Poor

16 Jun 2025

Renee

The Free Breakfast was horrible unless you enjoy stale cereal, expired yogurt and hard sugar.

The bed spread had cigarette burn holes and we stayed in a smoke free room.

The bathroom was dirty, and the shower didn’t work properly.

A waste of money!

Leisure Pet

6/10

Pleasant

15 Jun 2025

Noelle

Less than

Our stay was an over night stop. Overall it was less than expected per the pictures posted. Lots of noise late into the night. I feel the room was a clean as possible given the circumstances.

Partner

4/10

Poor

14 Jun 2025

Nicole

The curtain was torn. The tub was horrible they didn’t clean it good at all. My pillow cases was supposed to be white but they were yellow. It was old carpet with spots. The remote didn’t work. It smelled like cigarettes which I asked for a non smoking room. I would never stay there again. Only good thing is that it was surrounded by stores and restaurants.

Leisure

10/10

Exceptional

05 Jun 2025

William

Comfortable room, friendly staff

Business

8/10

Excellent

05 Jun 2025

Georgiann

Very convenient location.

Business Family

4/10

Poor

01 Jun 2025

Jessica

Room was outdated and bathroom was very small. Other than that okay stay.

Leisure Partner

6/10

Pleasant

29 May 2025

Marquis

It was good for resting.

Leisure Self

10/10

Exceptional

26 May 2025

SANDY

Perfect

Business_and_leisure Self

6/10

Pleasant

24 May 2025

Darlene

They really need to upgrade their rooms and their bedspreads.. they really need the rugs cleaned also. But other Internet wasn’t bad to stay a couple nights.

Leisure Partner

8/10

Excellent

23 May 2025

Courtney

I like the price and everything was right there

Leisure Family_with_children

10/10

Exceptional

19 May 2025

Betty

The staff really makes sure your comfortable always willing to give you plenty clean towels and bedding when the little one has a accident.

Business_and_leisure Family_with_children

10/10

Exceptional

19 May 2025

Steven

Exactly what I was looking for

6/10

Pleasant

17 May 2025

Barbara

Nice staff, poor facilities.

This hotel first gave us a room that had moldy ceilings and then moved us to a “non-smoking” room that had cigarette burned sheets, roaches and a gap in the doorframe (leading to the parking lot) big enough to see daylight through and let all the smoke from other guests into the room. The bathroom is the size of a closet, good luck trying to get in and close the door to go potty! I have health concerns (asthma and bronchitis) that hindered me from staying my full three night stay. HOWEVER!!! The staff was very understanding and gave us a refund for the unused nights. They were courteous and tried their best with the few resources they were provided.

Friends_and_family Family

10/10

Exceptional

14 May 2025

Betty

They keep fresh towels

Business_and_leisure Family_with_children

2/10

Poor

13 May 2025

Greg

No, just no

Horrible, no smoke detector, damaged walls, tubs, etc

Business

2/10

Poor

13 May 2025

Colin

Very dirty and unkept - dirty bedding, room, carpets and tub, and the room smelled bad for the entire visit. I used an entire can of lysol before I would even sit anywhere in the room. One of the light fixtures was falling out of the wall and the vent for the AC was broken and falling off.

Leisure Family

6/10

Pleasant

06 May 2025

Jeffrey

Bathroom

The bathroom was HORRIBLE. Black rings in tub, room so small you had to walk in almost in the tub to shut the door. A tall (6' plus) would have hit their knees on the wall Small. The lighting in the water closet and vanity are was awful.

Friends_and_family Family

8/10

Excellent

24 Apr 2025

Donald

Great service

Great service! Brought fresh supplies daily and checked in on us.

Business

4/10

Poor

18 Apr 2025

Christy

The sheets was dirty, their was dog hair in

4/10

Poor

10 Apr 2025

Phyllis

The property is VERY old and the rooms are not kept clean. I had to move out of my first room because the door was damaged and you could see straight through to the outside. When I changed rooms, the entry door was damaged, and the tub in the bathroom was very old. There was mold like residue around the handles. The bed was horrific, the bed covering had burn holes in it, the sheets were stained the pillows were old and stained. I wanted to leave and stay with my friend in her hotel room down the street but I knew I could not get a refund.

The only good thing about my stay was the staff member who checked me in moved me to another room and confirmed that the hotel needed MAJOR renovations. I would not recommend this location to anyone EVER.

Business Self

2/10

Poor

06 Apr 2025

Kenneth

Worst Hotel Stay Ever

The front desk person had zero knowledge. She was rude and unhelpful.The room was disgusting. No sheets for the foldout. This was worse than an Econo Lodge. I’ve stayed in lots of hotels. This was one of the worst ever!

Friends_and_family Family

8/10

Excellent

31 Mar 2025

Yesenia

Little dirty! Other than that was okay!

Leisure Family_with_children

2/10

Poor

30 Mar 2025

kyle

Poor service

My uncles key card on his room wouldn't work. The lady at the desk just kept telling him he was doing it wrong. After over 30 minutes she finally walked over to the room and said oh it doesn't work not sure why. Wouldn't even offer him anything. And when I checked out early they charged me more money cuz I was leaving early

Friends_and_family Family

10/10

Exceptional

23 Mar 2025

Avis

Staff was very professional and friendly!

Leisure Self

6/10

Pleasant

18 Mar 2025

William

Was only available due to convention in area.

Business Self

4/10

Poor

16 Mar 2025

Killian & Jessica

The room stank of smoke and the sheets had holes in them. The holes looked about the right size for cigarette burns. The pull out couch matress was moldy. There were toenails and other trash on the floor behind the couch.

Leisure Family

10/10

Exceptional

14 Mar 2025

Paul

Basic place for the night. Don't think I had a non-smoking room. Pillows could have been firmer.

Leisure Self

2/10

Poor

04 Mar 2025

Donavan

I was mortified that I had booked a room at this hotel, there was blood splattered on the ceiling, cockroaches in the room, and the staff was less than willing to help resolve this issue when I made contact with them. I have booke clients rooms with comfort suites multiple times in other locations and have never experienced this.

Business

6/10

Pleasant

20 Feb 2025

Tianna

The staff were wonderful. The room however was in terrible condition.

Leisure Partner

2/10

Poor

17 Feb 2025

Jeff

I know it was a cheaper hotel but our first room smelled like cigarettes. Then the next room was okay till the next day after we came back from shopping it smelled of weed. Bathroom was very small. Room was decently clean. Complimentary breakfast was very minimal and all we had was apples.

Leisure Partner

2/10

Poor

12 Feb 2025

Leandre

Quality Inn Albemarle

This hotel was so bad that I did not stay, paid and left. I checked in to a hotel down the street.

Friends_and_family Family

10/10

Exceptional

09 Feb 2025

Anna