The Oasis Mussoorie member of Radisson Individuals

India , Mussoorie
UTTARANCHAL, Convent Rd Near Library Chowk, Mussoorie
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50 reviews shown

8/10

Excellent

01 Jun 2026

Abhishek

good property well kept resturant is good too

Friends_and_family Family

10/10

Exceptional

21 May 2026

Sachin

best part i liked about this is the swimming pool indoor and super clean.

Family_with_children

10/10

Exceptional

22 Nov 2025

ritesh

Nice property , after their renovation a lot has changed.

Leisure Family_with_children

10/10

Exceptional

10 Jul 2025

Saloni

It was a great stay. Amazing view from the room. Really had a good time!

Leisure Partner

10/10

Exceptional

21 Jun 2025

Neha

All good staff members very good i book for my family they all enjoy thnks to manager for all

Leisure Family_with_children

8/10

Excellent

01 May 2025

Gauravdeep

I like the silence. I dislike the staff.

Leisure Family

10/10

Exceptional

19 Nov 2021

Nikhil

Amazing New Hotel!!

Will surely stay again. Very impressive.

Friends_and_family Family

10/10

Exceptional

04 Sep 2021

Sandeep

Beautiful property. We started there for 4 days. It was an awesome experience. Food, Rooms, location, staff is very very good. Thanks for making our stay memorable.

Friends_and_family Family

4/10

Poor

11 Jan 2020

Verified traveler

This property is under renovation.However, that doesn’t mean that the guests should listen to the intermittent Noise of the renovation work taking place in the background. Additionally, heater functionality in the room was intermittent. Door unlocking - locking feature was faulty, guests are made to use the same lift used by workmen! , the staff doesn’t seem to care about fixing issues.

Leisure Family

6/10

Pleasant

03 Oct 2019

Verified traveler

Not that great as expected, need to improve and add more amenities...

Leisure Family_with_children

4/10

Poor

15 Sep 2019

Yoondho

It is necessary more room clean.

Thr cleaness, foods, and condition was good, but the connection from town to hetel was very inconvenient.

Family

6/10

Pleasant

01 Jun 2019

Verified traveler

Nice but jaded

The hotel does provide fair service, but it really can’t be called a 4 or 5 star hotel.... and that is what I was looking for. The bathroom stank, no provision has been made to keep the monkeys away so I couldn’t enjoy sitting in the balcony and during my one day there, there was such a lot of construction noise that I just couldn’t rest. Food was average.... staff is helpful and nice and the check in and checkout processes were smooth...

8/10

Excellent

20 May 2019

Amrit Pal

Classic

overall stay was great except hotel do not have valley view.

Family

10/10

Exceptional

25 Jun 2018

Verified traveler

Nice hotel

Very good.....but please share room number during booking if possible.

By doing this I think there must be good impression of hotel on customer.

Thanks
Very good experience

10/10

Exceptional

21 Dec 2017

sumedha

Location is awesome staff is friendly

Awesome stay...it was my anniversary and they had decorated my room so well that my hubby was surprised....overall very good experience

10/10

Exceptional

04 Dec 2017

Aseem

Amazing

The stay was amazing. Only issue was when we checked in, it seemed the housekeeping department had not made up the room properly. The hand towel and the glasses and tthe spoons for the tea were missing

Family

10/10

Exceptional

30 Nov 2017

Jai garg

Excellent breakfast with decent service, nice fish tank.

Family

4/10

Poor

22 Nov 2017

Verified traveler

The hotel location was very good and had good shuttle service for Mall road. Service and staff courtesy was very warm. However it is not well maintained with uncomfortable beds, limited activities and below average food. Do not see any reason to pay extra price over a 3 star hotel and thus does not look value for money.

Family

10/10

Exceptional

02 Oct 2017

Navjot

Wonderful and relaxing stay

Wonderful and relaxing stay. Complementary Shuttle service to and fro mall road was the best part.

Family

10/10

Exceptional

13 Jul 2017

manasvi

Very nice location!

Nice property!! Green beautiful hill all around !! Close to Mall Road !!Clean room !! Good food!!

4/10

Poor

03 Jun 2017

Ravi

Service is very poor

Service of the hotel is very poor not up to four star property

Family

10/10

Exceptional

09 Nov 2016

Vanessa

Clean,courteous,beautiful,quiet

loved every min of it!!

Family

8/10

Excellent

07 Jun 2016

Socks

Nice accommodation on hill top!

Little far off from main road but looks spacious considering the landscape in the hill station. Good and caring staffs, complimentary pick ups and drop offs by hotel vehicles from/to the main road are appreciated. Restaurant is reasonably good. Rooms are comfortable but the house keeping staffs should make sure they provide basic items. I could not find any small towels in the bathroom. The parking area is noisy at the nights. It is hard to sleep if your room is close to the parking area in the front.

10/10

Exceptional

28 Mar 2016

Verified traveler

Very nice and comfortable stay,very polite and attentive staff...over all very good experience

8/10

Excellent

22 Dec 2015

Ramesh

Nice hotel and very friendly staff .

I am from New York , visited with my wife. Very friendly staff and nice clean food .Hotel room was nice and very convenient shuttle service to the library chowk. This whole experience was memorable.

4/10

Poor

19 Dec 2015

Verified traveler

Dissapointed

Drainage in bathroom was shocking. Shower flooded the entire bathroom. Not enough ventilation in bathroom. Room had some minor defects. Customer Service was average and food ordered through room service was overpriced and rubbish. Check out process was long and frustrating. Room and bedding was comfortable.

Family

6/10

Pleasant

18 Nov 2015

Good hotel but not country inn standards.

Positioning of property is good.staff is good.food is good.

Now what needs improvement is standards...which is not matching COUNTRY's inn .....No hot water....towels were old....bedsheets were old.
With little bit improvements this prprty can be among best property at MSSRI.

10/10

Exceptional

11 Nov 2015

gun

Nice comfortable hotel

Good room size. Booked for 3 already but never offered extra bed which was mention while booked. Last day just apologise never offered anything complimentary for that Inconvinience we had to face. Breakfast was good. Spa was ok but very little space for that. Free shuttle to library chawk. Overall a great hotel for that price.

4/10

Poor

27 Oct 2015

Shashank

Good Option for the walkers out there!

The location of the hotel is awesome. Staff was friendly although they took extra time to delivery any thing to the room. We had booked 2 superior twin rooms for triple occupants through expedia.com but when we reached they told us the had upgraded us to a king size delux room. We had to remind them that we had paid for 3 occupants.

Hotel facilities and toilet conditions were a pity. The latch in the bathroom was broken. The bidet was dripping which meant that the bathroom was always wet . When we entered the room the wash basin was clogged. The hotel fixed it some how upon our complaint. The tap in the bathroom was broken which was only fixed after our complain. I do not understand how can the maintenance team miss such serious issues when the clean the room.

The complimentary breakfast had a lot of variety but the taste was average. Even a la carte was jusk ok for that matter.

The view from my balcony was worthy.

The hotel really needs to get their utilities fixed considering they represent the 'carlson rezidor' group. I would think before I book at this property again.

8/10

Excellent

30 Sep 2015

Amit

Good Hotel

Very good hotel location, food and services. Near to mall road. Free Cab service from hotel to road connecting To Mall road. Hotel should add gym to its facility list.

Family

2/10

Poor

07 Sep 2015

ashwani

in room dinning was not according to hotel status.The dinner serve was stale both the dis hes served were not good enogh to eat.

Partner

6/10

Pleasant

17 Aug 2015

Verified traveler

experience was not good.

8/10

Excellent

19 Jun 2015

Mayank

country inn seems to be the best

Great Hotel with good location.

Family

2/10

Poor

07 Jun 2015

Sameer

Bad experience

The service was pathetic the staff kept ignoring us at the breakfast table. The receptionist did not greet us at the time of check in and made us wait 10 minutes even though we had booked the hotel well in advance. The rooms were stuffy and the bathroom was badly maintained with leaking showers and no exhaust.

Family

8/10

Excellent

16 May 2015

RAJNISH

quality of service was excellent

comfortable

Partner

6/10

Pleasant

03 May 2015

Varun

Overall a good hotel but needs improvement

Overall a good hotel, nice food, nice location and good service staff. I have few points of imporvement for the hotel:
they need to follow standard practice for each room and every room must be checked for completeness of the housekeeping supplies after every check out. I booked two rooms and inventory at both the rooms were different.

We were provided with the wifi passwords from the reception and then only those were provided to us, which were included in our package.

I was told two different stories about the membership rewards and even after a call with the hotel staff I have not received any email from the hotel for my membership number.

I would like to see these things already provided/improved in the rooms for future stays (as I find in other hotels normally). I would suggest the hotel to keep these things in mind in order to provide a better customer service.

Family

10/10

Exceptional

13 Apr 2015

Verified traveler

Excellent Service

It was a very relaxing one. Explored the town and sites. The drop off & pick up service provided by the hotel helped a lot in getting out and about since parking space was very limited in town. I would like to express my sincere thanks to the staff for their excellent service and would like to take up one of your chain of hotels across India next time I visit.

Partner

6/10

Pleasant

10 Mar 2015

Verified traveler

1st Country Inn by carlson property where the food was not upto the mark. By mussoorie standards the hotel property is nice.

6/10

Pleasant

10 Mar 2015

Raj

Problems that we encountered were:-\n\na) on arriv

Problems that we encountered were:-

a) on arrival I asked for a glass of water instead of welcome drink . which was not provided.

b) The internet was through a password which use to stop every now and then. On inquiry they use to provide another password but it was a hassle asking for a new pass word 3/4 times a day.

c) I asked for a newspaper in the morning to which they replied that they will send it in my room. But it never reached my room.

d) Your check in & check out time has a difference of 3 hours. this mean you charge me 12.5% more.

e) THE MOST IMPORTANT POINT.

Your pick and drop facility has a timing of 9 to 9.
on 7th we went to Mall road for dinner and got late. It started raining. We had no option but to get drenched in rain and walk up to the hotel.
It was a very bad experience. The pickup facility when it was most required, was not provided.

8/10

Excellent

04 Jan 2015

Anil

A comfortable Stay away from home.......

I was there for New Year celebration 2014 with my friends and family. We all had a very comfortable stay and pleasant experience.hotel staff is very courteous and was prompt to our needs and made it sure...we had a great trip. Food was good. location is excellent. Just a suggestion that hotel should provide at least dormitory and food for the drivers, as most of the outside travellers come by private taxis. Rest all, excellent.

Family

8/10

Excellent

09 Nov 2014

harvinder

comfortable and nice stay

location is good , it was a nice stay

Family

8/10

Excellent

03 Jul 2014

sita

It is a good hotel with friendly staff

Great hotel,needs more common washrooms for people who check out,rooms are very comfortable,staff is accomodating..

8/10

Excellent

13 Jan 2014

Bishalakhi Ghosh

Excellent Hospitality

We think that stay was made comfortable as people in the hotel were extremely hospitable and cordial. We would repeat this hotel just because of the behavior of the staff. Otherwise the hotel is worth the money spent. Though food and beverage was not something that we would recommend but the outstanding hospitality of staff, excellent location and comfortable rooms would be a very good reason to stay at Carlton. We have tried Carlton properties in Jaipur and Mussoorie and both times it has been a pleasure to meet staff who are so cordial and warm. 5 star to the staff and about 3.5 to the property as a whole.

Partner

4/10

Poor

06 Dec 2013

Verified traveler

Not worth the expense

Biggest drawback the food quality (it was poor) even after being so expensive. They have no arrangement of night stay for Drivers, which should be a must.
I wanted to change them my room so that i can get front view (construction work was going on just next to my room so at times foul smell was coming) however surprisingly they said that they have upgraded by Hotel room however it was the same which i book through Expedia Package. As per they them they didn't has any other room available.

6/10

Pleasant

05 Sep 2013

echadha

Above average

This is an above average hotel. Not bad but not very good either. Location is very good, slightly away from the mall, but hotel provide shuttle service. There is hardly any open area in the hotel. Food is good.

Family

6/10

Pleasant

27 Jun 2013

Verified traveler

hotel staff in night shift was not polite

Should be more coutegous and be more polite to customers who have come for holiday stay. Also there should be arrangements for driver room/stay.

Family

8/10

Excellent

21 May 2013

Verified traveler

Good Stay

It was a good stay , the rooms could have been better, the website shows the rooms to be much better. But being in the hills, one hardly spends any time in the hotel. The staff was very good , all basic amenities are well provided for.

8/10

Excellent

18 May 2013

Verified traveler

Perfect summer getaway!

Country inn was exactly what we were looking for. It perfectly blended with beautiful mussoorie!
The service was quick and the rooms were clean. Only thing which should be improved are the prices for the room service, which I found pretty high.

Partner

8/10

Excellent

12 May 2013

Verified traveler

Good value for money

Good rooms and furnishings. Excellent view from room. Poor approach road condition

4/10

Poor

08 May 2013

beenu

room was comfi but food was sad