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Urban Donkey

Thessaloniki · Greece

11 ArkadioupoleosView location

8.8/10Excellent166 Reviews
Cleanliness9.0/109.0
Service8.6/108.6
Comfort8.8/108.8
Condition8.8/108.8
Neighborhood8.0/108.0
Amenities8.0/108.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Urban Donkey

With a stay at Urban Donkey, you'll be centrally located in Thessaloniki, within a 15-minute drive of Aristotelous Square and White Tower of Thessaloniki. This guesthouse is 0. 6 mi (1 km) from Government House and 1 mi (1. 6 km) from Church of Saint Demetrius.

Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Featured amenities include luggage storage, laundry facilities, and an elevator. Wrap up your day with a drink at the bar/lounge.

Make yourself at home in one of the 12 air-conditioned rooms featuring refrigerators and Smart televisions. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Housekeeping is provided daily, and irons/ironing boards can be requested.

Read more about this hotelShow less

With a stay at Urban Donkey, you'll be centrally located in Thessaloniki, within a 5-minute drive of Aristotelous Square and Government House. This guesthouse is 0.7 mi (1.1 km) from Church of Agioi Apostoloi and 0.7 mi (1.2 km) from Monastirioton Synagogue.

Make yourself at home in one of the 17 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Housekeeping is provided daily, and irons/ironing boards can be requested.

Featured amenities include luggage storage, an elevator, and coffee/tea in a common area.

Popular amenities

Free WiFi
Concierge
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Events/parties not allowed LGBTQIA+ friendly Professional property host/manager Pets allowed Only dogs are allowed Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
    • A tax is imposed by the city: From 1 November - 31 March, EUR 0.50 per accommodation, per night
    • A tax is imposed by the city: From 1 April - 31 October, EUR 2.00 per accommodation, per night

    We have included all charges provided to us by the property.

  • You need to know
    • Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • Only registered guests are allowed in the guestrooms.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    The front desk is open daily from 11:00 AM - 7:00 PM. The front desk is staffed during limited hours. Quiet hours are enforced at the property from 10:00 PM to 9:00 AM. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Onsite parties or group events are strictly prohibited
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Pet fee: EUR 20 per pet, per stay
    • Service animals are exempt from fees
    • Crib (infant bed) fee: EUR 15.0 per day
    • Rollaway bed fee: EUR 15.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    Russian

    Greek

    English

    Serbian

Nearby attractions

Church of Agioi Apostoloi 0.5 km / 0.3 mi
Monastirioton Synagogue 0.8 km / 0.5 mi
Government House 0.9 km / 0.5 mi
Roman Forum of Thessaloniki 1.1 km / 0.7 mi
Museum of Illusions Thessaloniki 1.1 km / 0.7 mi
Church of Panagia Chalkeon 1.2 km / 0.8 mi
Tsimiski Street 1.2 km / 0.8 mi
Yeni Hamam 1.2 km / 0.8 mi
Jewish Museum of Thessaloniki 1.3 km / 0.8 mi
Kapani Market 1.3 km / 0.8 mi
Villa Allatini 1.3 km / 0.8 mi
Lambrakis Monument 1.3 km / 0.8 mi
Church of Saint Demetrius 1.3 km / 0.8 mi
Place Katouni 1.4 km / 0.8 mi
Port of Thessaloniki Passenger Terminal 1.4 km / 0.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 12
  • guest house
  • Wheelchair-accessible
  • Wi-fi
  • Laundry service
  • Lift access
  • Garden
  • Terrace
  • Luggage room
  • Bar
  • Non-smoking establishment
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Urban Donkey

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN ECONOMYTWIN • ECONOMYTWN.EY

    Photos are not available for this room type.

    Urban Donkey

    TWIN ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE ECONOMYSINGLE • ECONOMYSGL.EY

    Photos are not available for this room type.

    Urban Donkey

    SINGLE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Urban Donkey

8.8
Excellent
166 Reviews
Cleanliness
9.0 /10
Service
8.6 /10
Comfort
8.8 /10
Condition
8.8 /10
Neighborhood
8.0 /10
Amenities
8.0 /10
50 reviews shown
10/10
Exceptional
20 Jul 2025
Kiley
Not the best area, but great place especially for the price!
Leisure Family
10/10
Exceptional
21 May 2025
Demetrius
Good city centre hotel. Clean.
Leisure Friends
8/10
Excellent
29 Apr 2025
Brian
Staff very helpful and friendly
6/10
Pleasant
20 Dec 2024
Yves

La réception n'est pas terrible

L'hôtel est situé près des anciens ramparts, à distance de marche de la gare. C'est près de rien, sans être trop loin des attraits principaux de la ville.
Ma chambre était située au 2e étage avec une fenêtre donnant sur le lobby de la réception. J'entendais donc le signal d'ouverture de la porte d'entrée à tout heure ou le meeting d'un groupe très enthousiaste quittant à 5h AM.
Par contre la chambre était propre et fonctionnel.
La réception n'est pratiquement jamais ouverte. Pendant mon séjour de 4 nuits, je l'ai vu ouverte une fois. J'ai reçu un message le jour de mon arrivée me donnant le code d'entrée et m'indiquant où trouver ma clé. Si je n'avais pas vérifié mes courriels au wifi de la gare routière de Tripaka, je me serais buté à une porte close sans moyen de communiqué avec personne. Pas vraiment ce que je recherche pendant mes vacances.
Self
8/10
Excellent
22 Nov 2024
benjamin
Good rooms, longer walk from town centre but not bad on a scooter.
Courtyard was nice but usage times are limited due to residential address.
Leisure Friends
6/10
Pleasant
12 Nov 2024
Verified traveler
Not soundproof. Very loud and parking was nonexistent.
10/10
Exceptional
30 Oct 2024
Verified traveler
Cleaning need to be improved
10/10
Exceptional
24 Sep 2024
Galin
Simple, nice and very clean.
Leisure Friends
8/10
Excellent
13 Aug 2024
Victoria
Good, clean & friendly staff.
Leisure Partner
8/10
Excellent
23 May 2024
Verified traveler
Towels and water provided daily, which is great! Clean room, basement hallway stinks from the sewers, bed sheets changed when requested! Quiet area and surroundings, great for walks! Nicolas
Partner
10/10
Exceptional
19 May 2024
Megan Victoria
The staff were all incredibly nice and helpful. They gave us a free room upgrade, and the new room was very spacious, clean, and comfortable. They provided free water bottles and coffee/microwave use, extra toiletries, and anything we could need. They also were very helpful in answering our questions and recommending things to do. The only we problem we had was with contacting them after hours, when our key card stopped working and locked us out of the building.
Leisure Partner
10/10
Exceptional
05 May 2024
Nai
Close to down town
Leisure Friends
10/10
Exceptional
05 May 2024
Nai
It was close to down town
10/10
Exceptional
23 Nov 2023
Midi ana
Really loved my terrace room overlooking the ruins. They helped me taxis as well. You can walk to downtown but it has more of a neighborhood feel.
Business Self
6/10
Pleasant
14 Nov 2023
Immaculate
The place did not match wat was expected from the pictures. The bathroom was great. But the room had a certain smell that never went. The floor looked dirty even though it was cleaned. The water from the shared electric kettle had white deposits on it so I could not drink any hot drinks. The staff were helpful especially the gentleman. However, I would not stay there again. For a similar price I stayed in amazing accommodation in Pireaus, and Athens city centre.
Leisure Family_with_children
8/10
Excellent
11 Nov 2023
Scott

Little Donkey done good

For the cost I thought this was excellent value. Wi-Fi very good, shower modern and good pressure. Plenty of free water and centrally located. Great job!
Friends_and_family Friends
6/10
Pleasant
20 Oct 2023
Bogdan
Basic place and a bit of outdated
Leisure Self
10/10
Exceptional
14 Aug 2023
Omer
It was our second time in Urban Donkey. Once again, everything was just perfect. Staff was very friendly. We definitely want to go back one day.
Leisure Family_with_children
10/10
Exceptional
26 Jul 2023
Marisa
Modern, clean, easy check-in.
Staff super friendly and helpful!
Leisure Family
10/10
Exceptional
17 Jul 2023
Omer
When we visit the city, it was very hot and the air condititon in the room was just perfect! The staff was very helpful and our experience was just wonderful. I recommend Urban Monkey to everyone who looks for a great stay in the city.
Family_with_children
10/10
Exceptional
18 Jun 2023
Gregg
Just what we needed for an overnight visit to Thessaloniki.
10/10
Exceptional
16 May 2023
Caterina
Appreciated the hot drinks-making facilities.
Leisure Self
10/10
Exceptional
25 Feb 2023
Narmeen
Everything was great ! Thank you
Leisure Self
10/10
Exceptional
12 Oct 2022
Anna

Very nice and friendly place in Thessaloniki

Very nice and clean place, 10 minutes walk from the port.
Very well maintained and designed.
We had a lovely balcony to the street (that is pretty small and quiet).

The communication with the staff was very pleasant and friendly.

Would recommend the stay there for short stays.
The price was terrific for the size of the room and the condition.

The only downside is that the hotel has no elevator, so we had to take the suitcases 4 flours up.
Partner
6/10
Pleasant
22 Feb 2022
Thompson
Nice room, too noisy with all noise heard from reception inside the roon and huge mix up in checking in, resulting in a receptionist bursting in the room whilst I was asleep
Self
10/10
Exceptional
07 Dec 2021
Greg

Loved the Donkey!!!!

Loved staying here, clean, large space, beds were fantastic!
Friends_and_family Friends
10/10
Exceptional
12 Nov 2021
Philip

I will stay there again

Very convenient location. Clean and the staff was friendly and helpful. I plan to stay there again when I return to Thessaloniki.
10/10
Exceptional
28 Oct 2021
Bruce
Clean, safe friendly helpful staff
Leisure Self
8/10
Excellent
29 Nov 2020
Bridget

Close enough to the action but far away for peace

Small but perfectly formed hotel in quiet location
Business
2/10
Poor
19 Oct 2020
Harry

Awful stay

Terrible place to stay i stayed in room 3 on floor 2 and the bed had bedbugs, i got bites all over mt body but when brought up to the reception staff they blamed us saying we left the window open and it was mosqitoes, when they are bedbug bites.
Partner
6/10
Pleasant
07 Oct 2020
gill

Not So Sure

Firstly I need to stay I changed my arrangements a few times and the hotel was super helpful & the reception & staff were lovely. But - the room was grey and gloomy, had a dusty smell, a bed in with two bunk beds, no hanging space, no kettle, & a dark grey bathroom with no windows. The area was also a bit rough, street drinkers & lots of litter. All in all a bit grim.
Self
8/10
Excellent
06 Oct 2020
Verified traveler
Great place, terrace was a big plus.
Partner
10/10
Exceptional
21 Sep 2020
Craig

Thessaloniki

Amazing, Natalia was a great host
Friends_and_family Friends
10/10
Exceptional
23 Oct 2019
riki&ofer
Really cute apartment hotel, kind staff, good and clean place. We were pleased, and will come back again
Leisure Partner
10/10
Exceptional
14 Sep 2019
Geoffrey

weekend

good location, 10 minutes walk to main attractions,
Great staff, friendly, spotlessly clean,
Enjoyed our visit
Partner
10/10
Exceptional
31 Jul 2019
Ivan
Everything is great ! Tnx
Friends
10/10
Exceptional
01 Jul 2019
Gregor

Quirky Donkey

A very nice, new hotel with a bit of a quirky design which is to be expected from an 'Urban donkey'. As it is a bit out of the town center, parking is easy to find and yet the center is close enough so you can easily walk around. Very friendly staff and nice breakfast.
Partner
10/10
Exceptional
29 Apr 2019
Laura
I arrived late at night and left early in the morning and they were very accommodating and nice about it!
10/10
Exceptional
26 Mar 2019
Judith
Perfect - would stay again.
8/10
Excellent
05 Nov 2018
Dimitrios

a different hotel

Was rather easy to locate it. Found parking in front of the hotel in a city parking is always problematic.Very clean and room with unusual decoration and colors. Most probably will use it again.
Family
10/10
Exceptional
20 Jul 2026
Dennis
We stayed 2 nights on our way out to the islands. Great budget stay. The room was spacious, quiet, could get completely dark, comfortable bed and comfortable pillows. The interior was a little worn down, but all in all good. Would definitely stay there again in the future.
Partner
10/10
Exceptional
10 Jul 2026
Georgios
perfect location, room are celan and VERY nice!
10/10
Exceptional
18 Jun 2026
CHRISTINA
Ευγενικό προσωπικό πρόθυμο να εξυπηρετήσει. Τα δωμάτια ήταν άνετα, προσεγμένα και καθαρά.. Εύκολη διαδικασία check in και άμεση επικοινωνία..Η τοποθεσια είναι πολύ καλή κοντά στον σιδηροδρομικό σταθμό και το κέντρο της πόλης.. Γενικά η σχέση ποιότητας - τιμής ανταποκρίνεται πλήρως στο κατάλυμα και θα το επέλεγα ξανά..
Friends_and_family Family
8/10
Excellent
13 May 2026
Erdogan
3 yıldır Selanik’e geliyorum genelde de burada kalmayı tercih ediyorum
Friends_and_family Family
8/10
Excellent
09 Apr 2026
nathalie
Deux nuits passées dans ce logement. Pas très facile de se garer. Chambre au niveau -1. Très grande, lumineuse.
Bon rapport qualité-prix
Partner
6/10
Pleasant
08 Apr 2026
Roberto
Hotel pulito e silenzioso. Spesso non c'e' personale. Da quel punto di vista e' molto minimalista. La mia camera era molto ampia, ma non disponeva di una scrivania, di cui ho sentito abbastanza la mancanza, essendo in viaggio di lavoro col computer.
Self
2/10
Poor
02 Mar 2026
caglar
odada havlu için plaj havlusu verilmiş.Odaya girdiğimizde buz gidbiydi ve klimaya rağmen ısınmadı.önceden klima açılabilirdi.berbat bir deneyimdi.
2/10
Poor
30 Jan 2026
Nabi Sher
Rummet ligger bottenvåning och luktar jätte dålig.
Fruktansvärt att hitta parkering
Friends_and_family Friends
8/10
Excellent
12 Jul 2025
Niko
.
Business
8/10
Excellent
08 Jan 2025
OGUZHAN

Selanik gezmesi

Selanikte konum olarak iyi bir yerde oda iyidi temizlik iyi resepsiyon ilgiliydi güvenli bir otel
Friends_and_family Friends

Location & surroundings

Urban Donkey
11 Arkadioupoleos, Thessaloniki, Greece

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Urban Donkey

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