Name: Hostellerie Le Roy Soleil
Address: Route Des Beaumettes, Menerbes, 84560, FR

6/10

Pleasant

13 Aug 2024

sonja

The property itself is very pretty , great pool and very good food - however the owners lack of English and organisation skills are very limited - There is a very good manager but he seems to do everything for her because she is so chaotic ! For those that remember Faulty towers , this is the French version - you need a car to get to the nearest towns and villages , they are a long walk ! My room was fine but it needs updating and the rooms vary alot - the better rooms are in the first building near reception - it was okay but I’m not sure I would stay there again.

Leisure Family

6/10

Pleasant

28 Aug 2020

Philippe

Gorgeous place with lack of proper management

We experienced the same things that were described in other comments: Receptionist couldn't find reservation so Hotelscom had to call in ; room wasn't cleaned when we arrived ; we paid online for superior room and got a basic one ; restroom were leaking with unfixed lid ; when we checked-out they billed us by mistake drinks we didn't take as well as the room that was pre-paid (lol).

Happily the place itself, the pool, the garden are gorgeous so our stay was still very enjoyable. I'd say the staff is doing its best but there is a clear lack of organisation/management.

Partner

10/10

Exceptional

11 Sep 2019

ABC

Very beautiful old stone building that has been updated. Excellent breakfast. Maybe upgrade the flat pillows?

Leisure Partner

10/10

Exceptional

18 Jul 2018

Megan

Hotel with great charme. Very traditional french hotel.

10/10

Exceptional

15 Jul 2018

Vishna

The Beginning of Luberon

One cannot help but love the quaint, tranquil, unique villages of the Luberon. When one is so lucky to stay at “Hostellerie le Roy Soleil” in Menerbes than one falls in love with the Luberon region. Everything from the beautiful, natural surroundings of the property, to the lavish pool, the availability of both old, rustic rooms to new, modern ones. This is a location worth staying in for both comfort, quality and tranquility. The owner, Josee and her staff are lovely, accommodating individuals, and may I add very helpful. The village of Menerbes is not far, just a 20 minute walk from the hotel, but ensure you ask one of the hotel staff for the proper directions. It was very difficult for me to depart from Roy Soleil since I felt at home; superb staff and owner of establishment contribute to one’s overall pleasure.

4/10

Poor

08 Jul 2018

john

terrible three days

What a shame about this lovely looking hotel with beautiful grounds and pool.
We arrived later than expected at 4.30pm and as non french speakers we had difficulty with the receptionist who is also the owner as she didn't speak one word of English which is a bit daft as your first contact.
WE were taken to our room and were stopped entering as the room had not been cleaned or changed at4.30pm!!! The room was a horrible little cell which also three staff members described it as horrible too.
We complained and were moved to a much nicer room with a terrace three times the size of our cell, but we could only have that room for 2 days.Oh,plus a supplement of 70 euros a day.
after the two days we were sent back to another horrible little cell, which we found later were the staff quarters.The bathroom was quite frankly, disgusting.
There was barely any staff around to ask any questions, no water or info in the rooms.
We went to the bar for a drink.We ordered a Kir and a Campari.The waiter did not know any of these drinks although they were on the menu.We described them and he returned with the Kir which was a tumbler full of Cassis and a bottle of wine.The Campari and soda was ok, but nobody knew what soda water was.
We knew something had gone deeply wrong as there were hardly any staff and were told by anyone we asked that they had only worked there two or four days.
The food was edible and expensive, thats the best i can say.

10/10

Exceptional

19 Jun 2018

Shangzhi

Great hotel for a vacation dans la provence

Awesome hotel and location. It is directly located next to Ménerbes, which is a lovely village and definitely worth a trip. The staff was super friendly and the rooms very big and clean. Our private terrasse was superb! Unfortunately, we only stayed one night. Hope we can stay longer next time. Definitely recommendable.

Partner

6/10

Pleasant

21 Jun 2026

BELLET

Hôtel de charme, très joli

Chambre très petite sans possibilité d’être dans le noir
Pas de café , eau dans la chambre
Pas de douche , baignoire seule sans rideau
Personnel très gentil mais absent à l’accueil à l’arrivée pendant plus de 10min

Partner

8/10

Excellent

25 May 2026

Sebastien

De nombreuses « approximations » sur l’ensemble du service ou de l’entretien de cette magnifique propriété mais tout ça est aussi largement compensé par la gentillesses et la disponibilité du personnel ou le calme et la beauté du cadre. Nous recommandons cet etablissement.

Partner

6/10

Pleasant

16 May 2026

jaehui

Je ne pense pas d'y retourner la prochaine fois

Friends_and_family Family

2/10

Poor

17 Oct 2025

Robert

Pas de chambre malgre l'encaissement du montant au moment de la reservation. Obliger de changer a 19h en urgence.

Partner

4/10

Poor

12 Sep 2025

Yves

Très décevant. Direction incompétente

Arrivé à 15h, nos chambres n'étaient pas prêtes et nous avons patienté 30mn comme demandé. Il a fallu moult interventions pour que le jardinier accepte de mettre des draps 2h après notre arrivée. La porte d'entrée fermait avec difficulté, le WC était complètement entartre et le pommeau de douche battant. A ces différentes remarques, la patronne répondait toujours la même chose : pour le prix payé, c'est normal.
Et bien non ce n'est pas normal, c'est indigne d'un tel lieu qui est par ailleurs magnifique

Friends_and_family Friends

10/10

Exceptional

24 Jul 2025

Johannes

Ein charmantes kleines Hotel, das einmal eine bessere Zeit hatte, wie man uns sagte. Die Dame des Hauses ist in die Jahre gekommen, lebt aber für das Hotel. Tolles Frühstück und gutes Abendessen. Schöner Pool und Garten, geräumige Zimmer. Einziger Wermutstropfen, man hatte uns versehentlich einen Tag zu früh ausgecheckt.

Leisure Family

10/10

Exceptional

13 Jul 2025

COSTANZO

Charme et tranquillité

Un très bel accueil, du personnel au petit soin un chef cuistot au top, ambiance décontractée vraiment un endroit a connaître absolument
On reviendra c'est sur !!!!!!

Partner

6/10

Pleasant

12 Jul 2025

jean-pierre

C’est surtout sur expédia que j’aurai à redire:
Une fois signé et payé d’avance,plus aucune nouvelle,même pas pour nous rappeler notre réservation
Bref,vous m’avez vu une fois,vous ne me reverrez pas

Leisure

10/10

Exceptional

01 Jun 2025

christophe

Endroit calme et serein

Très bel endroit, reposant, accueillant, avec une piscine et des abords rafraîchissants pour l'été ! Et un service de qualité, très a l'écoute. Pas testé le restaurant mais petit déjeuner de belle qualité.

Partner

8/10

Excellent

14 Apr 2025

Olivier

Très bel endroit qui mérite le détour.

Partner

2/10

Poor

08 Jul 2024

Ted

Worst check-in ever! The receptionist simply informed us that they had no rooms available. First she said that they would simply reimburse us, and that we just had to find another place. Then she changed her mind and asked us to check with expedia to get a refund, nothing that she could do to help us.
After arguing for about an hour, she gave us a room. No apology, no explanations, nothing. They offered free breakfast though…but during check-out she wanted us to pay for pert of the breakfast which we refused.

Leisure Friends

10/10

Exceptional

07 Jul 2024

Adrien

Un séjour hors du temps

Dans une bastide magnifique, des gens accueillant y et généreux ! Le droit vaut le détour ! Ne vous faite pas décourager par les avis négatifs !

Friends_and_family Family

8/10

Excellent

21 Oct 2020

Olivier