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Comfort Suites Prestonsburg West

Prestonsburg - KY · United States

51 Hal Rogers DriveView location

8.6/10Excellent774 Reviews
Cleanliness8.8/108.8
Service9.0/109.0
Comfort8.8/108.8
Condition8.4/108.4
Location9.2/109.2
Neighborhood8.6/108.6
Quality10.0/1010.0
Value7.0/107.0
Amenities8.2/108.2
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Comfort Suites Prestonsburg West

The well-being of guests is top of mind at Choice-branded hotels. Guests may experience a variety of new, improved cleanliness protocols and products.

Get more of the space you need to spread out, relax or work at the smoke-free Comfort Suites Prestonsburg West hotel in Prestonburg, KY in the foothills of the Appalachian Mountains. Nearby destinations include Dewey Lake, Kentucky Opry, Mountain Arts Center, Stonecrest Golf Course and Thunder Ridge Raceway.

Enjoy amenities like free hot breakfast, free WiFi, indoor heated pool, fitness center and guest laundry facilities. Spacious suites include a flat-screen TV, microwave, coffee maker, hair dryer, desk and recharge device. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.

Read more about this hotelShow less

A stay at Comfort Suites Prestonsburg West places you in the heart of Prestonsburg, steps from Mountain Arts Center and a 2-minute drive from Middle Creek National Battlefield. This hotel is 1.2 mi (1.9 km) from Archer Park and 2.7 mi (4.4 km) from Samuel May House.

Make yourself at home in one of the 70 air-conditioned rooms featuring refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Conveniences include desks and coffee/tea makers, as well as phones with free local calls. Featured amenities include a business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 11:00 AM
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 18 Pet max weight (per pet) in lb is 40 Only dogs are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Cashless payment methods are available for all transactions.
    • Contactless check-out is available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Cashless transactions are available
    • Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
    • Safety features at this property include a fire extinguisher
    • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    21
  • Optional fees
    • Pet fee: USD 30.00 per accommodation, per night
    • Service animals are exempt from fees
    • Rollaway bed fee: USD 6.0 per stay

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Mountain Arts Center 0.2 km / 0.1 mi
Archer Park 1.9 km / 1.2 mi
Middle Creek National Battlefield 2.1 km / 1.3 mi
Samuel May House 4.4 km / 2.7 mi
East Kentucky Science Center & Varia Planetarium 4.8 km / 3 mi
StoneCrest Golf Course 10.7 km / 6.6 mi
Highlands ARH Regional Medical Center 11.1 km / 6.9 mi
Jenny Wiley State Resort Park 11.6 km / 7.2 mi
ARH Our Lady of the Way 14.9 km / 9.2 mi
Battle of Ivy Mountain Monument 19.4 km / 12.1 mi
Preston Park 21 km / 13 mi
Johnson County Public Library 21.6 km / 13.4 mi
Mayo Mansion 21.7 km / 13.5 mi
Loretta Lynn's Home 22 km / 13.7 mi
Fresenius Medical Care 22.4 km / 13.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • Small pets allowed (under 5 kg)
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room serviceExtra charge
  • Laundry service
  • LaunderetteExtra charge
  • FireplaceExtra charge
  • Lift access
Show 12 more facilities & services
  • Gym
  • Newspapers
  • Towels and bed linenExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • Meeting room
  • Business centre
  • Indoor freshwater pool: 1
  • Hot tubExtra charge
  • Breakfast
  • Non-smoking establishment
  • FitnessExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE TWO DOUBLE BEDS NON SMOKINGSUITE • TWO DOUBLE BEDS NON SMOKINGSUI.2D-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Comfort Suites Prestonsburg West

    SUITE TWO DOUBLE BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKING • 1 Bedroom • 20 m²SUI.NM-1
    SUITE NON SMOKINGPhoto unavailable3 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Hairdryer
    • TV
    • Mini fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Comfort Suites Prestonsburg West

    SUITE NON SMOKING

    Room photos

    3 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM-1

    Room amenities

    • Hairdryer
    • TV
    • Mini fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Comfort Suites Prestonsburg West

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKING • 1 Bedroom • 20 m²SUI.NM
    SUITE NON SMOKINGPhoto unavailable7 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Hairdryer
    • TV
    • Mini fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Comfort Suites Prestonsburg West

    SUITE NON SMOKING

    Room photos

    7 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM

    Room amenities

    • Hairdryer
    • TV
    • Mini fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • Accessible • 1 Bedroom • 12 m²SUI.H6-6
    SUITE AccessiblePhoto unavailable6 photos

    Room overview

    Non-smoking room
    Room size
    12 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wi-fi
    • Mini fridge
    • TV
    • Hairdryer
    • Ironing set
    • Tea and coffee making facilities
    • Microwave

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Comfort Suites Prestonsburg West

    SUITE Accessible

    Room photos

    6 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    12 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-6

    Room amenities

    • Wi-fi
    • Mini fridge
    • TV
    • Hairdryer
    • Ironing set
    • Tea and coffee making facilities
    • Microwave

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDS • 1 Bedroom • 20 m²SUI.2D
    SUITE TWO DOUBLE BEDSPhoto unavailable9 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Hairdryer
    • Wi-fi
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Mini fridge
    • TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Comfort Suites Prestonsburg West

    SUITE TWO DOUBLE BEDS

    Room photos

    9 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D

    Room amenities

    • Hairdryer
    • Wi-fi
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Mini fridge
    • TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BEDSUI.H6-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Comfort Suites Prestonsburg West

    SUITE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDSSUI.2D-2

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Comfort Suites Prestonsburg West

    SUITE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDS • 1 Bedroom • 20 m²SUI.2D-1
    SUITE TWO DOUBLE BEDSPhoto unavailable6 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Mini fridge
    • Microwave
    • Tea and coffee making facilities
    • TV
    • Hairdryer
    • Ironing set

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Comfort Suites Prestonsburg West

    SUITE TWO DOUBLE BEDS

    Room photos

    6 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D-1

    Room amenities

    • Mini fridge
    • Microwave
    • Tea and coffee making facilities
    • TV
    • Hairdryer
    • Ironing set

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 20 m²SUI.KG-5
    SUITE KING SIZE BEDPhoto unavailable8 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Mini fridge
    • TV
    • Hairdryer

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Comfort Suites Prestonsburg West

    SUITE KING SIZE BED

    Room photos

    8 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-5

    Room amenities

    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Mini fridge
    • TV
    • Hairdryer

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKINGSUI.KG-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Comfort Suites Prestonsburg West

    SUITE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 20 m²SUI.KG
    SUITE KING SIZE BEDPhoto unavailable8 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Mini fridge
    • Tea and coffee making facilities
    • Ironing set
    • Wi-fi
    • Hairdryer
    • TV
    • Microwave

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Comfort Suites Prestonsburg West

    SUITE KING SIZE BED

    Room photos

    8 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Room amenities

    • Mini fridge
    • Tea and coffee making facilities
    • Ironing set
    • Wi-fi
    • Hairdryer
    • TV
    • Microwave

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Comfort Suites Prestonsburg West

8.6
Excellent
774 Reviews
Cleanliness
8.8 /10
Service
9.0 /10
Comfort
8.8 /10
Condition
8.4 /10
Location
9.2 /10
Neighborhood
8.6 /10
Quality
10.0 /10
Value
7.0 /10
Amenities
8.2 /10
100 reviews shown
8/10
Excellent
22 Jul 2026
Brandon
Decently clean but seemed like an older building. Nice for the area
10/10
Exceptional
21 Jul 2026
Rose
The property was clean, quiet and the breakfast options were good!
Partner
6/10
Pleasant
20 Jul 2026
Edward
Did find one but g in our room, other than that it was ok
Partner
10/10
Exceptional
15 Jul 2026
eric
Clean room, comfy bed.
Pet
10/10
Exceptional
06 Jul 2026
James
Breakfast was great
Family_with_children
4/10
Poor
06 Jul 2026
Kevin
The pool was closed and we were not aware of that I will not have booked the room if I knew the pool was closed
Family_with_children
6/10
Pleasant
25 Jun 2026
Ryan
Decent place to stay but just not as nice as we'd hoped. It was an out of the way place and they price-gauge because of it. It was priced probably $40 more than it should have been based on the quality of the hotel. The breakfast didn't leave much to be desired either. Overall, it was fine but just not worth the cost.
Family
8/10
Excellent
22 Jun 2026
Brenda
It needs to be put out that the pool was closed,
Friends_and_family Family
2/10
Poor
18 Jun 2026
Tammy
Black socks/feet walking in room, pool closed, moldy windows
Family_with_children
10/10
Exceptional
30 May 2026
Cody
Check in & out was super easy, friendly staff.
Free breakfast was very good.
Self
6/10
Pleasant
27 May 2026
Louise
The family brought swimming gear down in the hopes of giving their son some distractions. The pool was closed. I didn’t see any mention of that on the website.
Also, I noticed the door to the room didn’t seem very secure. I’m not sure how everything else was.
A little overpriced for those reasons.
Friends_and_family Family
10/10
Exceptional
22 May 2026
Angie
Very clean Property and friendly staff. Breakfast was good.
8/10
Excellent
17 May 2026
MIKE
Breakfast was freah
Partner
10/10
Exceptional
16 May 2026
brandon
Room was very clean
6/10
Pleasant
05 May 2026
Brian
Poor
10/10
Exceptional
03 May 2026
Elizabeth
The staff were super friendly & very accommodating!

Loved the hospitality!
Family
6/10
Pleasant
03 May 2026
Susan
The room was spacious but the bed and pillows were uncomfortable. The bathroom was ok. Need to recaulk the tub and floor.
Partner
8/10
Excellent
02 May 2026
Hiba
So clean and spacious, nice breakfast and coffee. Can smell some bleach in the room, happy it’s clean but it does smell a little too much.
Family
10/10
Exceptional
28 Apr 2026
Arjay
A perfect place to stay in Prestonsburg, Kentucky!
Self
10/10
Exceptional
27 Apr 2026
Marla
Beautiful views and a stress free stay.
Family
10/10
Exceptional
27 Apr 2026
Julie
Great place for suites
Friends
8/10
Excellent
23 Apr 2026
Debbie
Very good breakfast, hot and plentiful.
Family
10/10
Exceptional
23 Apr 2026
Deborah
Very nice clean room
Self
10/10
Exceptional
21 Apr 2026
Adel
Simple and good breakfast
6/10
Pleasant
20 Apr 2026
Anita
The pool was closed our entire stay & if we were aware of this we would have booked somewhere else.
Friends_and_family Family
8/10
Excellent
19 Apr 2026
Susan
We left too early for breakfast but the hotel had coffee ready for us before leaving.
Partner
6/10
Pleasant
11 Apr 2026
Betty
Breakfast was great, staff was awesome. My only fault to the property was that we booked this hotel for the indoor pool access and it was closed unfortunately with littles you definitely want to be told this ahead of time. I woild have rebooked somewhere different had i known.
6/10
Pleasant
28 Mar 2026
Cassandra
Used to be our favorite place to stay. However the pool is permanently shut down they said and will be moved to an outdoor pool. That was the main reason we would stay for the warm pool. It had been closed for the past month and not updated online it is also now open to pets so more hair than in the past. The breakfast is still amazing Brandy is always nice and the cooking staff are friendly. The check in staff was more rude than in the past kept saying “don’t wreck it” or we have to have a card for incidentals in case you break things etc made the comments about 4 times. Also tried to not rent to us saying if you live 55 miles away you can’t stay there anymore. I told him we had stayed there 1-2 times a year for the past 3 years with no issues and it was already paid for. There were rules posted everywhere with a bunch of new rules and they took out all the vending machines. So it was very disappointing to say the least. Plus the pool still had water in it and looked perfectly fine which made it hard for kids to understand why it is permanently shut down. Very disappointed in our stay and it was more expensive than it usually is in the past.
Family_with_children
10/10
Exceptional
28 Mar 2026
Laura
Pool was not open
10/10
Exceptional
28 Mar 2026
Rachel
Clean room and great staff, but wasn’t told pool was closed for remodel until guests asked about it. Then we were on top floor and wasn’t notified that the only elevator had quit working…wouldn’t be a big deal except I’m in a walking boot.
10/10
Exceptional
24 Mar 2026
Darrell
The room was very clean and well-kept. Bathroom was likewise spotless. We enjoyed this stay.
Friends_and_family Family
10/10
Exceptional
01 Mar 2026
Tim
Clean room, impressive breakfast spread.
6/10
Pleasant
01 Mar 2026
Kevin
Pool was put out of service a day prior to scheduled stay. The pool was one of the main reasons we picked this motel.
Family_with_children
10/10
Exceptional
22 Jan 2026
Keirstian
Best place we stayed all weekend! Beds were comfortable and staff were friendly.
4/10
Poor
16 Jan 2026
Estill
The actual rooms are nice, and the staff were very friendly. However, it's the noisiest hotel I have ever stayed in, especially for a small town.

You could hear every vehicle that went up and down the highway. Also, we were next to the stairs and elevator and could hear the elevator doors open and people going up and down the stairs all night long. If you want to stay at a quiet place, I recommend you do not stay here. The May lodge at the state park would be a better option.
Business
10/10
Exceptional
03 Jan 2026
Bobby
Excellent as usual!
Self
10/10
Exceptional
28 Dec 2025
Misty
Love the pool always warm staff is friendly
Leisure Family
10/10
Exceptional
27 Dec 2025
Chevy
I stay at this hotel everytime I come to visit Kentucky and I’m always satisfied with the quality of the hotel
Friends_and_family Family
8/10
Excellent
26 Dec 2025
Kendal
Bed was pretty comfortable. Breakfast had a good selection
10/10
Exceptional
26 Dec 2025
Kristy
Everything was good
Self
10/10
Exceptional
19 Dec 2025
Henryetta
Room was clean, bed comfortable. Front desk staff was ver friendly
10/10
Exceptional
18 Dec 2025
Kristy
Everything was good
Self
10/10
Exceptional
04 Dec 2025
Stephanie
Room clean and staff just excellent!
Business_and_leisure Self
10/10
Exceptional
25 Nov 2025
Tammy
The staff was the absolute best!! Extremely helpful and so nice.
Friends_and_family Family
10/10
Exceptional
24 Nov 2025
Selena
The room was spacious and clean.
Friends_and_family Family
10/10
Exceptional
24 Nov 2025
April
This hotel was very comfortable. Normally I have a hard time sleeping away from home, but I had no problem sleeping in their bed at all. Thank you for a great weekend with my girls.
Leisure Friends
4/10
Poor
16 Nov 2025
Amber
For this being a small town, your options are pretty limited. First of all, and probably the most important.. the bed and pillows felt like rocks. My back is in soo much pain after this stay. I’d say you get what you pay for, but this should have been better quality for the price. The food was rough. There was construction going on. They did keep it during decent hours, so I can’t say anything bad about that. But it is something to note. The tv systems are outdated. I feel like at this time in life, there should be a way to connect to your phone or be able to have the option to log into streaming services.

Good notes: Pool was clean, and well taken care of. It was a nice touch that it was more heated than most pools. Which was perfect for the cooler temps. Staff seemed about normal or as expected. They did their job, no going above and beyond. Which is fine. Room was clean and had plenty of room needs. Also, the mini fridge doubled as a freezer lol. It was up way too high. And froze all our drinks in a few hours.

I hope this helps your decision making. Most important, if you like sleeping on concrete, this is your place.
Leisure Family_with_children
8/10
Excellent
11 Nov 2025
James
Rooms were nice ice machine on the floor was broken
Self
10/10
Exceptional
10 Nov 2025
Helen
Very pleasant stay. Nice heated pool.
Leisure Family
10/10
Exceptional
10 Nov 2025
Gabe
Clean very friendly staff
Leisure Family
8/10
Excellent
02 Nov 2025
Patricia
It was a nice stay, clean, comfortable and friendly.
Leisure
4/10
Poor
02 Nov 2025
Fernando
Our room was not checked before we arrived. Both the refrigerator and the microwave did not work. Consequently my wife's medication spoiled. We spent $150 for a room without practical amenities.
Friends_and_family Family
8/10
Excellent
27 Oct 2025
Lawrence
Front desk staff was friendly and helpful. Breakfast was wonderful.
Partner
10/10
Exceptional
19 Oct 2025
HC
Clean, nice beds, friendly staff, good value.
10/10
Exceptional
05 Oct 2025
Jason
The pool was very clean and warm
Leisure Family
8/10
Excellent
01 Oct 2025
Nyreen
Savannah is a wonderful person. Front desk manager is not a nice person.
Friends_and_family Family
4/10
Poor
23 Sep 2025
Barb
First, the mattress on the pull out couch was dirty. Next, our bathroom room flooded
Friends_and_family Family
6/10
Pleasant
22 Sep 2025
Sanja
No drinking water in the room
10/10
Exceptional
21 Sep 2025
Lucinda
Breakfast was excellent
10/10
Exceptional
21 Sep 2025
Lucinda
Very clean rooms and the pool was super clean
Leisure Family_with_children
10/10
Exceptional
21 Sep 2025
Laurie
Per friendly clean and updated facility. Would stay there again.
Leisure Pet
10/10
Exceptional
15 Sep 2025
Philip
Nice place to stay.
4/10
Poor
04 Sep 2025
Ronald
The walls are apparently super thin. I heard loud voices around midnight and they lasted longer than just a few minutes. Kept me awake for a little while, and if I hadn’t been so tired probably wouldn’t have been able to sleep at all. Then I woke up to more loud voices around 6 am! The hotel was clean enough but it needs updating.
Leisure Partner
10/10
Exceptional
31 Aug 2025
Courtney
Everything was great. Clean, and tons of towels provided and we even got extra pillows at the desk for the pull out couch!
Friends_and_family Family
10/10
Exceptional
23 Aug 2025
Ryan
The staff was great. Both times I’ve stayed here though I’ve noticed the doors are very difficult to close. My door this time could be open without even using the room key when I first checked in. You have to use some muscle to get it to latch.
Leisure Self
10/10
Exceptional
13 Aug 2025
Kandy
The beds were very comfortable and the couch was too. Breakfast was fabulous! Would definitely stay there again.
Leisure Family
10/10
Exceptional
06 Aug 2025
Patrick
The staff was terrific!
8/10
Excellent
29 Jul 2025
Joseph A.
Good value
Leisure Partner
4/10
Poor
13 Jul 2025
Thomas
The bathroom was extremely dirty. The one machine on the 3rd floor was broken as was the laundry facilities..
Leisure Family
8/10
Excellent
29 Jun 2025
Lora
The room was very clean. Very nice breakfast area and the lady running the breakfast was very nice and helpful. The sitting area in the check in was comfortable. The pool area was fun! My kids had a ball playing and love the hours! The pool area could use some fixing up , paint chipping and ceiling peeling but nothing major! They kept it stocked with clean towels. The pool area had lots of chairs and some tables. We enjoyed our stay. This was our second time staying there visiting a family friend.
Leisure Family
10/10
Exceptional
21 Jun 2025
Deirdre
Loved the pool, location of hotel, responsive and professional staff
Leisure Family
10/10
Exceptional
21 Jun 2025
Lynna
Loved this hotel. Very clean and friendly staff. Good breakfast. Will stay again
Business_and_leisure Family
10/10
Exceptional
16 Jun 2025
Tammy
Staff very personable and helpful. Quiet, clean and convenient place to stay.
Leisure Family
10/10
Exceptional
16 Jun 2025
Rhonda
A family weekend trip for a wedding. The room was clean, the staff was was friendly and breakfast was good. Easy check in. The pool is begining to show its age but still usable. The beds were ok but could use more room to move around them, not enough walk space. I would stay again.
Friends_and_family Family
8/10
Excellent
15 Jun 2025
Shane
Very clean.
Leisure Family_with_children
10/10
Exceptional
13 Jun 2025
Lori
I will definitely stay here again. The property was exceptionally clean and comfortable. All of the staff was friendly and very welcoming.
Leisure Family
10/10
Exceptional
09 Jun 2025
Suzanne
Very nice! Clean, quiet, and Super Nice Staff!!
Leisure
10/10
Exceptional
08 Jun 2025
Dawn
Our stay was very comfortable. Room clean and nice. My only complaint/ suggestion would be that the pool stay open later. 10pm is to early on a weekend. By the time we went to dinner and got back to hotel we only had time to swim a short time.
Friends_and_family Family
10/10
Exceptional
05 Jun 2025
B
We’ve stayed several times.
Family
10/10
Exceptional
01 Jun 2025
Melissa
It was a good location and quiet.
Business_and_leisure Pet
10/10
Exceptional
24 May 2025
Kelly
cleanliness and atmosphere.
Business_and_leisure Family
8/10
Excellent
05 May 2025
Kristen
Property is dated and walls and doors are thin so it was very noisy.
10/10
Exceptional
27 Apr 2025
Jennifer
👍
10/10
Exceptional
18 Apr 2025
Barbara
We stay at this location every time we visit family.
Leisure Family
10/10
Exceptional
07 Apr 2025
Teresa
Staff always friendly and very helpful. The rooms are clean and comfortable.
Business
10/10
Exceptional
04 Apr 2025
Sharon

Great stay!

Fast & friendly check in, very clean rooms, very comfortable & big!
Absolutely awesome breakfast & coffee!
Only negative part of stay, the tub was very slippery.
Friends_and_family Family
10/10
Exceptional
31 Mar 2025
Heather
Nice, clean room. Good quality for a decent price.
Leisure Self
10/10
Exceptional
29 Mar 2025
Teresa
Staff is always very friendly and go above and beyond to help. Facility is clean and well kept
Business Self
10/10
Exceptional
25 Mar 2025
Shavonne
Very nice place to stay. Will do so again
Leisure Family
2/10
Poor
23 Mar 2025
Joseph
Our room wasn’t ready and it was 5pm! Toilet was clogged and tik was falling off in bathroom! Neither of our drains drained right and the pool was cold. Def not worth the money!
Leisure Family
8/10
Excellent
22 Mar 2025
Rebecca
The staff only was visible when I was standing nd waiting for about 10 minutes and than when checking out there was no place to put your key card and the ladies at the front desk never came out to greet or thanked you for staying.
Leisure Family
10/10
Exceptional
22 Mar 2025
Teresa
Very nice place to stay! The front desk staff were all amazing and so friendly. I feel like they went out of there way to be helpful
Business Self
10/10
Exceptional
20 Mar 2025
Joyce
Good place!
Business Partner
10/10
Exceptional
15 Mar 2025
Michael
Nice clean and quiet. Easy check in.pool was well maintained
Business_and_leisure Friends
10/10
Exceptional
10 Mar 2025
Michael

Traveling

Convenient place to stay for passing through
Partner
4/10
Poor
09 Mar 2025
Verified traveler

Needs some work.

On first appearance lobby was inviting. Took several minutes before a front desk worker arrived to check us in. No name badge on any staff. Went to room and noticed large pry marks on the door frame by the lock. Door did not want to unlock because of this. Bed was comfortable, couch was firm. It was unclear if the buttons on the wall were for the hvac unit. The flooring went from tile to carpet and the carpet strip to hold down the carpet at the transition would poke our feet. The chair at the desk was sticky in the side. The bathroom was clean, however had its own issues. The shower curtain at the hooks looked ripped and torn from over use. There was very little fabric between the hooks. The towels and washcloths smelled burnt. The dryer obviously has some issues. The box of tissues was wet on the sink. Overall the room seemed dark and dingy. Didn’t use the pool or fitness area. Overall we would stay again, but get a different room. Didn’t feel all that safe because door wouldn’t lock with the deadbolt. The bed was good though and we did get some good sleep.
Partner
10/10
Exceptional
02 Mar 2025
Homer

A big deal

All was good and everything was neat and clean....layout of facility was excellent
Friends_and_family Family
10/10
Exceptional
28 Feb 2025
Catherine
Convenient location
10/10
Exceptional
19 Feb 2025
Reychel
It looked just like the pictures. The place was clean and comfortable.
4/10
Poor
16 Feb 2025
Janie
It rained in our room from the ceiling during the middle of the night. Room 221. Called desk and they were not interested in hearing about it.
Leisure Family

Location & surroundings

Comfort Suites Prestonsburg West
51 Hal Rogers Drive, Prestonsburg, United States

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Comfort Suites Prestonsburg West

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