Name: Comfort Inn Laurinburg
Address: 1699 Us Highway 401 Bypass, Laurinburg, 28352, US

8/10

Excellent

24 Jul 2026

Austin

Nice, clean room.

10/10

Exceptional

11 Jul 2026

Rick

The room and the facility were very clean and updated. The staff were very friendly and helpful. We had a flat tire on the way here and they advised us where we could go and get a new tire. I would definitely stay here again.

Partner

10/10

Exceptional

08 Jul 2026

Anthony

The pool wasn't available didn't like should've stated that in checking hotels

Partner

8/10

Excellent

05 Jul 2026

William

Room was nice and the location was good but needed the swimming pool working

Family

8/10

Excellent

04 Jul 2026

Rebecca

Have stayed here several times. Great location. Free parking. Comfy bed and adequate rooms. But the facility flooring and ceilings need attention.

Partner

6/10

Pleasant

28 Jun 2026

Stephanie

The hotel was clean. The pool was not open yet and it is June. We were not notified that it was closed when we booked.

10/10

Exceptional

21 Jun 2026

Ginory

So when I go on a trip I book hotels specifically for the amenities the ones I like are free breakfast and a pool. Breakfast was good eggs, bacon, sausage, fruit, milk, juice, coffee, breads, cereal, waffles and well maintained. However the pool is closed as where it does not say that on the website anywhere. Disappointed because I just wanted to relax on this hot weekend. They are in the midst of painting alot of things you can smell the paint on the 3rd floor. I would return and stay at this hotel again it is in a good area I felt safe and it has multiple places to eat fast food wise along with a food lion and Walmart close by.

Partner

8/10

Excellent

21 Jun 2026

Jazmine

There was a swimming pool but it wasn’t available for use.

Family_with_children

8/10

Excellent

05 Jun 2026

John

Too many people running around while doing renovations.

Self

10/10

Exceptional

05 Jun 2026

Sandra

The room was clean, staff helpful, shops and restaurants nearby.

Friends_and_family Family

4/10

Poor

24 May 2026

Suresh

The property itself looks good, and the breakfast was enjoyable, which is why I’m giving 2 stars instead of 1.

However, the bathroom in our room smelled terrible. Since we checked in late at night, we only noticed the issue the next morning. During checkout, I informed the staff about it, but their response was disappointing. They mentioned they were already aware that a few rooms had this issue, yet showed no concern or apology.

What was even more frustrating was knowing that the hotel was already aware of the problem, but still assigned those rooms to guests. A little honesty, concern, or effort to address the issue would have made a big difference.

The lack of professionalism and concern from the staff was the most disappointing part of the stay.

Partner

10/10

Exceptional

16 May 2026

Jeffery

Convenient, close to shopping and restaurants.

Partner

10/10

Exceptional

15 May 2026

TWANA

Great hotel

8/10

Excellent

14 May 2026

Rebecca

No issues and peaceful stay. Was here for work related stuff in the area

Partner

2/10

Poor

01 May 2026

Dyia

Property manager was rude and dismissive when my party and I expressed concerns. He went as far as to state that he does not run a “shiesty business” when he was not accused of such. Will not stay here again.

Family

10/10

Exceptional

21 Apr 2026

Alisa

Enjoyed our stay

Partner

6/10

Pleasant

13 Apr 2026

joanne

It needs remodeling

Partner

10/10

Exceptional

08 Apr 2026

Joseph

Great staff, rooms clean.

Self

10/10

Exceptional

20 Mar 2026

Vickie

My husband and I have stayed here for our last two to three times, while visiting our family. Everything was great and the cleanliness of the hotel is great.

10/10

Exceptional

09 Mar 2026

Joe

Rooms were very spacious and clean. Plenty of parking and very quiet. Staff very helpful and breakfast great. Would definitely stay here again.

Self

6/10

Pleasant

23 Feb 2026

Lakeisha

The room was good but they need to change the pillows, two of the pillows had mildew on them. The breakfast was good but the orange juice machine was not working, also they need better. Communication with house keeping I thought check was at 12 twice housekeeping came to the room asking if we were checking out no one should have knocked on our door until after 12 even if we did or didn’t ask for late check out.

Partner

10/10

Exceptional

27 Jan 2026

Betty

Yes! Beautiful Comfortable Hotel. The Manager is outstanding! Friendly!!

6/10

Pleasant

21 Dec 2025

Vickie

The room was clean with a few issues. The shower was nice and had hot water, but the water drained out slow. Our next door neighbors was very loud and kept there door opened 😑. There was smoke smell in the hallway! Some people just want do right!

Friends_and_family Family

4/10

Poor

02 Dec 2025

Carolyne

Well let’s get into it! The room was supposed to be renovated. It was not fresh looking to me. As soon as I turned the 4 pillows down there was a bug. They tried to convince me it was a lady bug. I know what a lady bug looks like. It was similar but not a lady bug. I’m a Country girl it was not, it was a cross with something else. They did not disclose there would be an extra $100 hold on my card. The phone did not work, the old chairs were dusty and undesirable. I suffer with allergies and had to mask up. My lips were swollen and red omg a nightmare. The lock on the door was so loose it slapped over and I got locked out of my room. Loud drilling from next door on a Saturday no heads up. Housekeeping said lots of people get locked out. Breakfast was limited, powdered eggs and bacon, waffles, muffins and old fruit. Coffee the worst ever! Hot chocolate was the only thing I could drink down. They didn’t offer a bottle of water. Wow, never again. This was not my hotel by choice. It was the only one available. Brenda was the friendly welcome face doing her job. No payment adjustment was not offered but customer service should have been adjusted because it was to many balls dropped. I stayed out of necessity! CBlackston from Tucker, GA

Leisure Self

2/10

Poor

14 Nov 2025

Earnest

heat did not work and the shower only had cold water
will never stay here again

Business

10/10

Exceptional

09 Nov 2025

paul

Dna

10/10

Exceptional

26 Oct 2025

Terry

Friendly staff and clean rooms. Very comfortable 2 night stay

10/10

Exceptional

19 Oct 2025

Stephanie

Friendly staff, warm breakfast and recently refurbished rooms + reasonable price. It doesn’t get any better!

Leisure

10/10

Exceptional

03 Oct 2025

Andrew

The parking was good well light! The staff was great

Leisure Family

8/10

Excellent

27 Sep 2025

Justin

Easy Parking and staff was friendly!

Business

8/10

Excellent

16 Sep 2025

Monica

We enjoyed our stay . Room was clean , bed was very comfortable. Staff was very nice and respectful. We had forgotten a couple of toiletries (tooth brush and razor) in which was made available to us. The only thing that could have made it better would be a hot breakfast instead of out of a bag, had visited a couple time in the past while being remolded

Partner

10/10

Exceptional

10 Sep 2025

Jeffery

Very nice property and convenient to Highway

Leisure Partner

10/10

Exceptional

15 Aug 2025

SHIRLEY A

We arrived on Sunday overnight. The staff was great!!

Leisure Partner

6/10

Pleasant

05 Aug 2025

iesha

The staff was very polite mannerisms respectfully

Business_and_leisure Self

10/10

Exceptional

03 Aug 2025

Eric

.

4/10

Poor

26 Jul 2025

James

Old and out dated. No t very clean.

Leisure Family_with_children

2/10

Poor

01 Jul 2025

Verified traveler

Disappointed

My family and I stayed here while in town from New Jersey for a funeral. I wasn’t expecting luxury, just a basic, clean place to rest.

We booked three rooms, fairly clean, outdated and all with some kind of damage or issue (scraped up doors with multiple drill holes, rust in the closets, stickers in the tub from purchase etc.). The pool was closed due to renovations and while they did offer breakfast, it was just cereal and a few grab-and-go items.The cable was minimal at best. I could have surpassed all these things if not for the issue with my billing.

Random charges totaling $250 on top of the $300+ booking and $150 hold for incidentals. When I asked about it, the manager gave a dismissive explanation—claiming it was my bank, then saying he’d \"return the funds\". My bank confirmed the charges came from the hotel.

It was a stressful experience during an already difficult time. All that to say I wouldn’t recommend this location— hopefully there will be a complete renovation to the space aswell as customer service from management

Friends_and_family Family

2/10

Poor

28 Jun 2025

Lori

They are doing a remodel and not stated online. No breakfast as listed, pool not open. No choice of decaf coffeee in lobby, coffee pot in room not working, smoke detector not in room, and the secure lock on door broken.

Leisure Family

6/10

Pleasant

26 Jun 2025

Michael

Simply average; room for improvement. Pool was not operational though the temperature was 108 degrees on Monday and Tuesday.

Business Self

4/10

Poor

21 Jun 2025

john

staff was disinterested in us ,the customers..... beds ok, but breakfast was D-.......wpould not have known that we we were supposed to get a bagged selection...as it was we had 53 days old bread, etc.... ( front desk should have explained the bagged lunch )

4/10

Poor

14 Jun 2025

Debra

Holes in walls, never stated on internet they were remodeling, no pool to use and breakfast was a bagged breakfast totally not expecting the amenities not to be available while traveling with family

Leisure Family

6/10

Pleasant

23 May 2025

Cindy

They’re updating the outside. They need to update the inside.

Business

8/10

Excellent

12 May 2025

Shelia

Gentleman that checked us in was very rude..

Partner

8/10

Excellent

05 May 2025

Jill

Everything was nice and pretty clean I guess. It says the place is no smoking but the front desk smells lime

6/10

Pleasant

05 May 2025

kristina

When we called to book, I asked questions because of reviews I read-we were told construction was done and that their price included a continental breakfast. When we arrived construction was very much going on, front entrance blocked, workers had music blaring, and the breakfast was a bag breakfast we had to pick up from the front desk. When I asked the desk person about what we were told, the response I received was “well I was the one working when you called and I did not say that”. To add-the person I spoke with was a male and the person who checked me in was a female….

Leisure Partner

10/10

Exceptional

29 Apr 2025

cliff

It was quiet and the staff are very friendly and helpful

Business Self

6/10

Pleasant

29 Apr 2025

Renette

Owner switched me to a better room; was still dirty. Understood owner was in the midst of redoing property

Leisure Friends

10/10

Exceptional

26 Apr 2025

David

New renovations were great. Clean room and roomy. Great experience.

Leisure Partner

10/10

Exceptional

17 Apr 2025

Anthony

Close to the college and professional staff.

Business_and_leisure Family

4/10

Poor

04 Apr 2025

Redmond

Contractors around property left trash and debris everywhere during

10/10

Exceptional

01 Apr 2025

Heidi

Owner was great. Gave wonderful recommendation to our East Coast Professional painting crew on a job out of town for a local place to go for a really good meal. Nice people!

4/10

Poor

30 Mar 2025

Melody

Room had a hole in the wall and toilet was dirty

10/10

Exceptional

15 Mar 2025

Tyrone

I gave it a five star

It was very comfortable very clean the staff was very professional and kind and considerate. Yes, I would recommend staying there again.

Business

4/10

Poor

22 Feb 2025

Mark

Prior to booking there was no reference to ongoing construction and paper bag breakfast

Leisure Family

8/10

Excellent

13 Feb 2025

John

In and out easily. Right off 74.

Leisure Family

8/10

Excellent

10 Dec 2024

Jane

Hard to check in because the area was blocked off. Not very good lighting in parking area.

Leisure

10/10

Exceptional

08 Dec 2024

Deborah

NA

2/10

Poor

05 Dec 2024

Schnell

This hotel has been remodeling for a couple of years and still hasn’t finished. My room key wouldn’t even work for my room. To over price for the condition of the hotel

Leisure Partner

4/10

Poor

01 Dec 2024

William

The property is being renovated and I was placed in an old room with a toilet that ran my entire stay. The desk in the room was old and scratched up and the lounge chair was filthy. I was told by housekeeping all of the rooms on the first floor were new and renovated for the price I paid to stay in this hotel, I wished that I was placed in one of the remodeled rooms.

Leisure Family

10/10

Exceptional

29 Nov 2024

Jessica

Always a pleasure staying at comfort inn.

Leisure Family_with_children

4/10

Poor

06 Nov 2024

Renee

Property is outdated. Paint was peeling in my room. Toliet didn’t flush properly

Business Self

2/10

Poor

01 Nov 2024

Jackson

The roof on the loading area was MISSING just the framing as there stuff plastered all over the walls someone was playing music in the dining area I got a contact high from just getting out of the truck I seen all that walked back out without checking in our trying to get my money back and found somewhere else to stay

Business Friends

4/10

Poor

01 Nov 2024

Thurston

Don't stay here until repairs are finished

The building is under construction, but no one has been working there in a long time. The front desk employee told us that the contractors had walked off the job. The front canopy has been partially removed and there is yellow caution tape blocking it off. There was a party out front and coolers and empty beer cans littered the area when we checked out at 9:00 AM. All landscaping has been removed and there is painting scaffolding set up in numerous places around the building. There is no breakfast service. You can request a bag of cold items. The water has left an iron stain in the bath-tub that was gross.

Friends_and_family Family

4/10

Poor

24 Oct 2024

justin

I like the staff. Great and friendly. The property was in shambles. Maybe it was in the middle of repairs, but it seemed like it was an abandoned work site. To be honest, i wasnt paying top dollar for a room and a hotel that was in the middle of a construction zone.

Business_and_leisure

4/10

Poor

19 Oct 2024

taylor

Bathroom door was very loud. They had a pool but couldn’t swim because it’s green and doing updates as well. The staff was great room was clean other than the pool and the loud door. I would stay there again.

8/10

Excellent

16 Oct 2024

Elizabeth

Great bed

6/10

Pleasant

16 Oct 2024

Sandra

Property under construction. Hopefully, improvements will make a difference

Leisure

10/10

Exceptional

16 Oct 2024

David

Very welcoming!

Being remodeled, but attention given to keeping working areas very clean. Staff was overly kind and helpful. I felt very welcome after a long day.

Business

8/10

Excellent

12 Oct 2024

Penny

Just that the renovation was not done yet. But in fairness you got to tear up to fix up.

Leisure Partner

6/10

Pleasant

06 Oct 2024

Ned

Room was adequate. It was clean but definitely needed some repairs.

Self

8/10

Excellent

26 Sep 2024

Robert

They are in the process of remodeling the building and rooms. Some construction noise during the day, but quiet at night.

Business Partner

10/10

Exceptional

11 Sep 2024

Chris

Friendly staff. Clean

6/10

Pleasant

08 Sep 2024

Allonia

Upgrades are being made to the property. Hot water didn’t get extremely hot. Bed was comfortable.

Leisure Partner

6/10

Pleasant

02 Sep 2024

Yvette

The property was under construction look abandoned and the toilet in my room was leaking water on the floor.

Leisure Self

2/10

Poor

26 Aug 2024

Amber Marie

Highly recommend to not stay here it was dirty workers unprofessional they pool been down for a long time only bag breakfast with frozen sandwich and fruit manager very unprofessional wouldn’t even listen to my complaints face to face only offered a 20 percent discount for my first time in the south and had a horrid experience had to plug microwave into outlet on the floor cobwebs every room molded toilets loud bathroom fans just a terrible stay all around

Leisure Family

8/10

Excellent

25 Aug 2024

David

There was building materials everywhere

Leisure Partner

4/10

Poor

22 Aug 2024

Kirk

The property was barely functional due to on going reovations. Most everything was a mess or in various stages of disarray. Only good thing was the bed. Comfortable. You really should have closed down during the renovations.

Business Self

2/10

Poor

19 Aug 2024

Pedro

This location was horrible!!

Leisure Family_with_children

6/10

Pleasant

14 Aug 2024

Verified traveler

Comfort ??? Inn

The hotel only have bag breakfast (frozen sausage biscuit, yogurt, banana muffin and granola bar). Front end manager stays in her offices and speak very loud instead of coming out to address your concerns at the front desk properly. The bottom of the doors do not touch the floor and are very worn. The beds are soft, worn and oddly comfortable. Housekeeping is very friendly and the Manager Sheila and Eric truly go above and beyond to make sure you have what you need to make sure you are comfortable. The telephone in the room does not work at all. But most important they are PET FREE ( pet dander sets off my asthma) !

Friends_and_family Family

4/10

Poor

12 Aug 2024

Mary

The elevator broke after I checked in. The stairway felt unsafe. I requested a new room because I have a breathing disease. The ice machine on the 3rd floor was not working.

Leisure Family

6/10

Pleasant

12 Aug 2024

Brenda

A lot of renovations going on but the place was still fairly clean.

Leisure Family

2/10

Poor

07 Aug 2024

Verified traveler

Not a place to stay

Front desk clerk was very nice however the condition of the rooms were unfit to stay. I reserved 2 rooms. One room had debris from the construction that was currently happening outside . The debris was scattered throughout the room. The other room smelled so bad that it was unbearable. I totally think that it needs shut down until all rooms are gutted and updated. The pool has been closed and not operational for a while.

Friends_and_family Family

4/10

Poor

05 Aug 2024

Christa

I’m sure it will be nice when it is finished but under construction everywhere, restaurant closed, pool closed, no air conditioning on the main level. Staff were understanding and let us check out early. Just needed to let people know prior to booking. Give it a year and it’ll be nice

Leisure Family_with_children

10/10

Exceptional

27 Jul 2024

Sandra

We stop every year on our way to the beach. We live the staff and accommodations and live the restaurant in front of the hotel… just steps away!!

Leisure Friends

10/10

Exceptional

17 Jul 2024

Chris

Always a nice staff. Great restaurant right in front. Its a basic place. But its clean and quite.

4/10

Poor

10 Jul 2024

Grant

I nearly hurt myself slipping on the floor in the middle of the night because the hotel's climate control was no match for the humidity. I had to lay down towels to keep from slipping.

4/10

Poor

24 Jun 2024

Verified traveler

Not a good stay.

Breakfast came in a paper bag. Cold sandwich. And snacks. Not appetizing. Room smelled mildewy. Place looks abandoned. Doors broken as you walk in. Landscaping terribly maintained. Spend a little more and go somewhere else.

Partner

2/10

Poor

23 Jun 2024

Gary Wayne

I wish you had a zero. This property was disgusting. I have never stayed at a Choice Hotel and had such an awful experience. If I had of been able to get a refund, I would have cancelled the minute I drove into the parking lot. Marijuana use in parking lot and in the hotel was prevalent. The hotel smelled of marijuana and several of the overhead fire extinguishers were taped off with plastic.

Bugs and dilapidated building. No breakfast and pool was drained. Outside of the facility was just as bad with grounds unkept.

Leisure Family

2/10

Poor

23 Jun 2024

Tammy

This hotel is dirty, smells bad, and old

Leisure Partner

8/10

Excellent

21 Jun 2024

Bobby

Property was clean but you had a lot of construction people there in and out all times of the day and night lot of drinking Walking The Halls

Business Self

2/10

Poor

08 Jun 2024

Jamie

I had to book this hotel as a backup. I booked 2 hours before checkin. I got there checked in at 3:15, they told me my room was not ready for another half an hour. I asked them if there was any way to override that as I had a graduation to go to. She did some calls and found a room and told me it would be ready in 5 min. I went out to my car gathered my family and our belongings. We walked all the way to the room number wrote down and it was wide open and dirty. We then walked to the other room as perhaps I got the rooms mixed up. Nothing. We walked back down to the lobby as the manager was there and said that we were going to have to wait at least 30 minutes. In the middle of me and my husband trying to figure out what to do in this time crunch, the manager storms by us saying she will go help them clean the room herself to get it done. As we were told there were no more rooms and had no choice but to wait… we walked outside, spoke and he went back in. Not even gone for 5 minutes he comes back with a room key and says it was my attitude. Maybe it was our interracial relationship that bothered them.

Leisure Family_with_children

2/10

Poor

30 May 2024

Adriana

The sheets and comforter smelled urine!

Leisure Family

6/10

Pleasant

25 May 2024

Rachel

The staff needs training in customer service. Efforts at upgrading are evident but needs to continue. Have never been given a bag breakfast before.

Leisure Family

4/10

Poor

15 May 2024

Tana

I opened the door to the room and was hit by cigarette smoke.

Leisure Self

10/10

Exceptional

15 May 2024

Charlene

Probably was really clean and the boys were really nice

Business Self

6/10

Pleasant

10 May 2024

roger

The staff was nice and room was clean. The hotel seems to be getting some renovations. Access to the this place is on an access road. If you turn from the highway at the light. You are entering a shopping center entrance and make a u-turn at the end of the island to turn on the access road. The walls aren't the thickest so you may here others in the hotel. There is a local restarant in front of the hotel.

10/10

Exceptional

06 May 2024

Andrea

Clean. Comfortable bed. Love the pillows. Friendly staff.

8/10

Excellent

05 May 2024

Lisa

The Hotel had some renovations going on. No hot breakfast however they did offer a bag breakfast that was really good with a lot of items in it we enjoyed. Rooms were clean and the staff was great. They did enter our room to leave fresh towels which was great. Only main complaint was that my daughter bought a book the night before and the cleaning staff obviously looked through and bent back the front cover quite badly. Nothing that pressing probably can’t fix but it did upset my daughter quite a bit since it was new.

Leisure Family

8/10

Excellent

29 Apr 2024

Connie

The room was very comfortable and clean but did have a slight dog smell even though we checked no pets room on the website. Breakfast was provided in a bag to each person.

Friends_and_family Family

2/10

Poor

26 Apr 2024

Carlos

No breakfast

Business Self