Name: Quality Inn Heber Springs
Address: 3450 Highway 25B North, Heber Springs, 72543, US

10/10

Exceptional

17 Jul 2026

Jamon

Clean, friendly, great stay!

Self

8/10

Excellent

12 Jul 2026

Carlos

Todo lo necesario para pasar un buen descanso

Family_with_children

10/10

Exceptional

11 Jul 2026

Bobbie

Front desk agents were helpful, property was very clean, pool was clean & cold on a hot day, the room was a king and so very clean no smell, tub & bathroom was really clean, close to the lake and restaurants. We stay here every time we come to Heber Springs..

Partner

6/10

Pleasant

04 Jul 2026

Frank

The room wasnt in the best condition. The water faucet was broken. There was paint missing off of the walls. There was hair in the shower.

Friends

10/10

Exceptional

21 Jun 2026

Kerry

It was what I expected

Self

2/10

Poor

13 Jun 2026

Audrey

Some hotels need to show some compassion for unusual unpredictable circumstances. There’s more to life than the “almighty dollar”.

Friends_and_family Family

2/10

Poor

30 May 2026

Kenneth

Was not very happy and breakfast was horrible

Self

4/10

Poor

26 May 2026

Billy

No furniture in rooms pictures on app do not represent rooms correctly.

Self

8/10

Excellent

24 May 2026

Md Rahamat

Likely to visit again

Partner

4/10

Poor

19 May 2026

Susan

Breakfast was terrible. There was only a waffle and some apples. We went somewhere else.

Family

4/10

Poor

18 May 2026

Carrie

Old, dated. The linens were awful. The pillows and mattress was old. Had to switch room because of a bug. The own was nice and gabve me another toom but it too was dated and old.

Self

8/10

Excellent

17 May 2026

James

My band was playing here and I decided to stay overnight. This is an older place, but it's not falling apart or anything like that. It appears to be in good shape and maintained well. My room was very clean, and the air conditioner worked good. I wasn't real happy with the bed, it was pretty firm for my liking and the pillows could've been better. I usually bring my own pillows when I travel, but forgot them this time. I didn't try the breakfast so I don't know how it was. The staff there is nice and it's quiet. Overall, it wasn't bad. I'd recommend staying here, especially if you like a firm mattress to sleep on.

10/10

Exceptional

04 May 2026

Lisa

Staff made the stay even better

Family

6/10

Pleasant

30 Apr 2026

Jeremeiah

It's a no frills older hotel. The rooms have an old hotel smell, the continental breakfast is what it is, but the price was right and the rooms are clean, so well done housekeeping staff. Expect very little from this hotel, but I would stay again.

8/10

Excellent

27 Apr 2026

Patrick

clean room and friendly staff

Friends

8/10

Excellent

26 Apr 2026

Douglas

Have been staying at this hotel for years and it is very good for the price.

Self

8/10

Excellent

19 Apr 2026

Melinda

Everything was great except for the bed itself. The bedding was wonderful but the bed it self was hard and uncomfortable.

Partner

10/10

Exceptional

26 Mar 2026

Jodi

The beds were a little hard and the pull out was really uncomfortable. But other than that everything was amazing

Pet

10/10

Exceptional

19 Mar 2026

greg

Rooms cleaned daily.
The staff was engaged, friendly & always courteous.
This location is near the lake but also easy accessible to multiple walking/ hiking trails & the famous Arkansas Golf Trail.

Business Self

10/10

Exceptional

04 Mar 2026

Tari

It was great.

6/10

Pleasant

21 Feb 2026

David

The room was clean and the staff was friendly. We had a king room and the sitting area had lamps but no sitting arrangement. The only place to sit was the office chair at the desk which had no lamp. The ac unit did its job. The breakfast was good. For the money I would try them again. I did not ask to moved.

Partner

8/10

Excellent

08 Feb 2026

Daisha

Staff and rooms were great. Absolutely no parking for any type of truck or trailer.

Business

8/10

Excellent

27 Jan 2026

michelle

The staff was friendly and very helpful

Business Self

8/10

Excellent

16 Jan 2026

lulu

Staff was very nice they even changed my room so i didnt have to climb the stairs.

10/10

Exceptional

08 Jan 2026

David

Great place for the price. Clean and comfortable room.

Partner

10/10

Exceptional

30 Dec 2025

Patricia

My stay at heber springs quality inn was peaceful. Amenities were good. Parking easy. It was the 'off' season but still plenty of things to do in the area.

Leisure Self

4/10

Poor

19 Dec 2025

MONIKA

Plus: the beds were clean, we had hot water for the shower
Minus: Leaking Tub in one of our rooms to the point that water was all over the bathroom, plugs were taped to the wall in order not to fall out of the outlet, ceiling fans in the bathrooms had no cover on them, neither did the light fixtures in the bathrooms, mold on the bathroom, fans in the bathrooms did not work, after using the toilet one time it got clogged, breakfast was terrible, old muffins, dried out fruit, mediocre eggs, lukewarm coffee.
Overall this was one of the worst stays we had in a long time. We left after one night of a 3 night stay and went to a different hotel. Save your money and do not stay at this place

Leisure Family

10/10

Exceptional

11 Dec 2025

Julia

Do not eat breakfast.

Leisure Friends

10/10

Exceptional

30 Nov 2025

Brian

Yes

Leisure Friends

10/10

Exceptional

25 Nov 2025

Adele

Yes; nice full breakfast and very comfortable bed and pillows.

10/10

Exceptional

23 Nov 2025

Rae

The staff is friendly and welcoming

10/10

Exceptional

07 Nov 2025

Cindy

The breakfast was fresh and delicious.

Leisure Partner

10/10

Exceptional

31 Oct 2025

Rae

The staff was excellent

Leisure Partner

4/10

Poor

28 Oct 2025

Styrla

The beds were terrible. Every time you moved the mattresses made noise. Weird. There was one light in the bathroom that was behind the door so you had to use the mirror in the kitchenette. The lught over the mirror in the bathroom didn't work at all.

Friends

10/10

Exceptional

25 Oct 2025

Jimmie

Great staff

Leisure Self

8/10

Excellent

19 Oct 2025

Heather

Repeat guest here. Rooms are a little dated but always clean and tidy. Breakfast could definitely use an overhaul. Staff is always extremely nice and helpful and the location is very convenient.

Leisure Pet

6/10

Pleasant

19 Oct 2025

Paul

Not very healthy. Very limited selection.

Leisure Family

8/10

Excellent

17 Oct 2025

Joyce

Comfortable bed and spacious and clean room. Centrally located.

Friends_and_family Family

8/10

Excellent

11 Oct 2025

James

Not much on the Breakfast options. Room was clean and bed and pillows were comfortable.

Leisure Partner

8/10

Excellent

10 Oct 2025

Larry

Standard carb-dominant breakfast. My room didn’t receive servicing.

Leisure Self

10/10

Exceptional

06 Oct 2025

Vickie

Your employees were fantastic! The first night the air conditioner didn't keep the room cool. The people at the front desk were very professional and extremely helpful. Saturday morning some one fixed the AC, and it kept us cool the rest of the weekend. We will definitely book a room next year!!

6/10

Pleasant

30 Sep 2025

Stacey

First off I read the reviews on this hotel and honestly I did not expect what I encountered. Pulled in to find a bar first and the hotel is behind so a bit of parking lot adventure at night just a bit confusing. Check in was smooth and staff was great. The first room which was assigned I noted shower curtain not installed, tub and toilet filthy and toilet brush on bathroom countertop. Went back to check in staff was very apologetic and helpful assigned another room. At the door we encountered the lock was busted (light which illuminates green when key is recognized) but did work after several tries, upon hanging jacket noticed left rear of rack was not anchored pulled out of wall and tv remote was not in room. Went back down again staff very helpful and offered to assist with remote if needed and even called room a short time later to check on us. Overall night was comfortable, relaxing and quiet. Overview of property in morning was looks nice and breakfast was decent as well. Finally this was a complete failure on housekeeping and maintenance for which we encountered. Lack of completion, communication and quality assurance for customer care directly noted by the condition of first room which was never completed by cleaning process and should have never been issued to a customer in such condition. Second room with damaged lock, coat rack not attached properly and missing tv remote. All of these issues should have been addressed in which no such review would be needed

6/10

Pleasant

28 Sep 2025

Wendy

Ok for the price

This hotel is a fine place to stay for the price. It definitely needs some sprucing up. It’s outdated but clean. There are stains on the outside and rust on the a/c units outside. These things get overlooked during the day to day running of the hotel. The pool was not maintained (water was green and cloudy). The bed was comfortable and the a/c worked well. The staff was friendly and helpful.

Partner

8/10

Excellent

28 Sep 2025

Dan

The room was great and the staff was friendly and helpful. The outside needs to be cleaned up the walls had webs and dirt on them and the walkways needed swept. It would make the property more appealing.

Friends_and_family Family

8/10

Excellent

26 Sep 2025

Sharon

Love the location

10/10

Exceptional

20 Sep 2025

Rae

Property is clean safe and easy accessible. It could use a facelift.

Leisure Partner

10/10

Exceptional

18 Sep 2025

Julia

Quiet, peaceful, big fluffy pillows,nice & clean, everyone very friendly! Enjoyable!

Leisure Self

8/10

Excellent

13 Sep 2025

Sharon

Love the location

Leisure Pet

10/10

Exceptional

12 Sep 2025

PATRICIA

Court date #3

It was very nice clean and quiet,
Close to all restaurants and shopping. Very nice place to stay this is our third
Very good breakfast and staff is very
Nice and caring. That is where we will stay when we go back.

Friends_and_family Family

10/10

Exceptional

11 Sep 2025

Pamela

It was clean and comfortable and the staff was very nice.

Leisure Family

6/10

Pleasant

29 Aug 2025

Douglas

Upon my arrival, my room looked as if it had not been cleaned and was missing towels and such. I have stayed at this facility many times and this is the first and only time this has occurred, otherwise all was good. The early morning receptionist was most accommodating..

4/10

Poor

20 Aug 2025

yamil

Neutral

It was merely ok. Staff was good. Property is somewhat run down.

Friends_and_family Friends

10/10

Exceptional

20 Aug 2025

Julia

It’s out of the hustle and bustle of traffic and noise! Just a nice place to stay.

Leisure Friends

8/10

Excellent

12 Aug 2025

Amy

Very close to Greer Ferry Lake.

Leisure Partner

10/10

Exceptional

07 Aug 2025

Ted

I would recommend and I would also stay again. Staff was great

2/10

Poor

30 Jul 2025

Julie

This facility is a filthy! The room was dirty. We had a non smoking room and the bathroom smelled like cigarette smoke. The tub had mold everywhere. The ceiling in the bathroom was peeling and had exposed ductwork. The sheets had a hole in them. The air conditioning unit didn’t fit properly and there was a good inch around the unit to the outside! The walls were dirty. It was an awful, disgusting experience. Never again!!

Leisure Partner

8/10

Excellent

26 Jul 2025

Shannon

I understand breakfast is over at 9:00. We were there 9:05 and before I could even get a plate breakfast was broke down and thrown away

Leisure Partner

10/10

Exceptional

20 Jul 2025

John

Casey did a fantastic job

Leisure Self

6/10

Pleasant

19 Jul 2025

Gary

Ok

Leisure Family

4/10

Poor

18 Jul 2025

Travis

Staff was kind yet not well informed about ADA
Asked for downstairs room, was told since we booked through Travelocity (third party) they could not accommodate a room change request because they did not know what we paid??? Odd!
Room was acceptable, outside grounds needed work, grass growing in most parking spaces, cigarette butts piled up all around
Could be a nice place if owner would invest to bring hotel up to date and inform staff of ADA

Business_and_leisure Family

6/10

Pleasant

14 Jul 2025

James

Not the best but not the worst

The hotel is dated and our room wasn't exactly overly clean when we got in. There were issues that were brought to the attention of the front desk worker on checkout and it was obvious no one had reported them before as she ststed they'd shut it down immediately until the issues were addressed, so at least they are quivk to address issues when brought to their attention. The staff were great, though. Very kind, very friendly. The breakfast was good, too... can't beat buscuits and gravy! The pool area was pretty nice and the courtyard area was pleasant.

Friends_and_family Family

2/10

Poor

13 Jul 2025

elizabeth

The 1st clue was at checkin, I noticed a pile of sheets and rubber bathmats on a table in the lobby being folded. The room looked basic and a bit rundown, but the worst happened in the shower. As I was washing my hair, I looked up and saw a giant bubble in the popcorn ceiling. A few minutes later, the entire layer of popcorn ceiling fell on my head and in the bathtub. We were re-checked into a new room, but we discovered that it was not clean and had no sheets on the bed. Finally, we were booked into a third room. The condition of the third room was similar to the first room—run down and basic. There was no vent in the bathroom, no cover over the light fixture in the bathroom so wires and insulation were visible, no rod in the semi closet so no clothes could be hung. In the morning, walking down to my car, I noticed that a section of the roof on the second floor was being held up by a jack…A JACK! Please see pictures. It was a horrible stay, and I would never recommend this hotel. AVOID!

Friends_and_family Family

10/10

Exceptional

10 Jul 2025

Julia

It was nice, clean & quiet.

Leisure Friends

10/10

Exceptional

27 Jun 2025

Lisa

Always good experience when I stay here.

8/10

Excellent

19 Jun 2025

Sharron

It was good

Business

6/10

Pleasant

17 Jun 2025

Verified traveler

Room was clean

Leisure Family

10/10

Exceptional

15 Jun 2025

Bethany

Lisa and Kaila were friendly, helpful and polite.
This hotel was a great value with clean rooms, kitchenettes, refreshing outdoor pool, bbq grill, and outdoor patio. The back side of the hotel was a forested area where we saw fireflies and smelled honey suckle. We enjoyed our stay and will stay here again next time we visit Heber Springs.

Leisure Pet

10/10

Exceptional

12 Jun 2025

Ollie

The room smelled like mildew. We asked for extra sheets but was told they were in the room but wasn’t. The next day when the housekeeper came, she was a very polite young lady. Gave me one.

Friends_and_family Family

2/10

Poor

25 May 2025

Teresa

Dirty and we were put in a smoking room

Leisure Family

8/10

Excellent

21 May 2025

Danita

pleasent stay, staff very friendly

Leisure Family

8/10

Excellent

13 May 2025

Dianna

I have no negative comments. I enoyed the room and the amenities

Leisure Partner

10/10

Exceptional

19 Apr 2025

Rae

The property was nice, clean and a good value for the money. The staff was friendly and the breakfast was good.

Leisure Partner

6/10

Pleasant

13 Apr 2025

Christine

Property dated, pool not opened yet, limited breakfast selection. Ok for the price

Leisure Partner

10/10

Exceptional

13 Apr 2025

Jennifer

Was a good stay. Id change one thing. The shower rod bar was horrible. Was curved down so the shower curtain would not stay closed on either end. And the light fixture in the bathroom really needed a cover.

Friends_and_family Friends

10/10

Exceptional

09 Apr 2025

Heather

Very clean.

8/10

Excellent

06 Apr 2025

D

Clean

Clean and priced well for the amenities offered.

Friends_and_family Family

8/10

Excellent

04 Apr 2025

Tim

Noisy.

Business Family

10/10

Exceptional

29 Mar 2025

Mollie

First and foremost, the staff was amazing! The biscuits, gravy, and scrambled eggs with hot coffee was perfect and my son loved their little muffins and cereal bar. We were there to spread the ashes of a loved one at Hebert Springs and they helped make this difficult trip so calming and comfortable.

Family_with_children

8/10

Excellent

16 Mar 2025

Kenneth

Business trip

Hotel was fairly dated, but overall, clean, and comfortable.

Business

6/10

Pleasant

04 Mar 2025

James

Adjacent to the airport made it convenient. Staff was not overly professional. On site restaurant was a plus.

Leisure Self

10/10

Exceptional

05 Feb 2025

Julia

Delightful stay! Prompt service!

Self

8/10

Excellent

18 Jan 2025

Don

Nice place,,,good breakfast,, convenient,,,

Leisure Partner

8/10

Excellent

03 Jan 2025

Donald

Clean and quiet stay

Business Partner

10/10

Exceptional

21 Dec 2024

Kenneth

Hotel is very comfortable, but maybe just a bit dated.

8/10

Excellent

08 Nov 2024

William

We had a good stay. It was what you should expect for the price. It was clean but room decor was a bit dated. Mattress made noise but it wasn't spring noise - was a little annoying if one of us got up in the middle of the night. Kitchenette was exactly what we needed. Breakfast was good but choices were a bit lacking. I'd stay here again with no qualms.

Leisure Family

8/10

Excellent

21 Oct 2024

Dustin

Great location. Friendly staff. My room chair was broke, and the neighbors had barking dogs, but other than that not too bad for the price

Business Self

8/10

Excellent

13 Oct 2024

BRYAN

Nice, clean & larger than expected

Business Partner

8/10

Excellent

09 Oct 2024

John

Bed was terrible.
Mold in caulking around tub.

Partner

8/10

Excellent

22 Sep 2024

Tanya

Staff was very helpful and friendly. The bathroom was not in the greatest condition but it was clean.

Leisure Family

8/10

Excellent

27 Aug 2024

Tony

Annual Trip to area, and we always choose quality inn because it’s clean and comfortable. Very dedicated staff and always updating property.

Leisure Family

6/10

Pleasant

17 Aug 2024

Hershael

Two cleaning rags were left in my room, one behind the door and one over the shower rod. The property in general just needs attention.

Business Family

4/10

Poor

21 Jul 2024

Edward

The room was a smoking room. It smelled strongly of cigarettes. We cancelled reservation and stayed somewhere else.

Business_and_leisure Family

10/10

Exceptional

11 Jul 2024

Sandra

Very close to the park for visiting family with campers. Very nice and efficient staff, clean and well kept facility.

Leisure Family

8/10

Excellent

03 Jun 2024

Douglas

the staff was very nice to work with the breakfast was what person needs to get started in the morning. the only thing that i did not like was i was next to the stairs on the top level very load when people were walking up or down

Business Family

10/10

Exceptional

14 May 2024

Kassi

It was nice and had great employees

Leisure Family

6/10

Pleasant

27 Apr 2024

Jimmie

Poor overall facilities