Name: La Siesta Resort & Villas
Address: 80241 Overseas Highway, Islamorada, 33036, US

8/10

Excellent

19 Jul 2026

Ricardo

Nice place for a short vacation. Many things to do around the area. We requested housekeeping but they never came

Family_with_children

4/10

Poor

14 Jul 2026

David

On the positive… The room was spacious The bed was clean and comfortable. The air conditioner worked well.

However….
What was once a beautiful property is suffering from neglect. There is a lack of maintenance and investment in the facility. The floor of my room had a maze of black marks on it. The finish on the furniture was chipped and scratched.
The towel bar in the shower was rusted. The towel bar on the wall was falling off. The toilet seat was coming off. The gate to the pool would not lock. A two year-old could access the pool. The Marina was filled in by sediment. It was unusable for anything more than a skiff at low tide. The swimming pools surface was very rough and had black algae. It needed to be resurfaced.

Overall … No reason to come back

Family_with_children

10/10

Exceptional

12 Jul 2026

Eliana

El lugar es Limpio y el personal muy agradable

Family_with_children

6/10

Pleasant

09 Jul 2026

Kristyn

The room was very dirty when we arrived. The location and view from the room was amazing. The pool was great except it had black spots all over, which looked like black mold. There were also metal brush bristles from the staff cleaning the pool, on the bottom of the pool and a few people were cut while swimming. The pool attendant told us that the amenities were closed because of the wind being over 10 knots, including the Rum Runner, which wasn’t and shouldn’t have been the case. We later saw the rum runner dropping people off. We were very upset because we were looking forward to going on it one last time before the end of our trip. We lost a full day of using the paddle boards and kayaks and the Rum Runner. The staff was very friendly and accommodating when we talked to them about our issues.

Friends_and_family Family

6/10

Pleasant

09 Jul 2026

Anna

The resort is lovely and what you see in the photos online is what you get. Unfortunately the stench of the sargasso sea weed was at an all time high and it was so overwhelming we had to cut our stay short. The sandy beach depicted in the photos is more of a concrete slab with sand and pebbles. Nothing a kid can play in.

Friends_and_family Family

10/10

Exceptional

05 Jul 2026

Wen

Rooms could be cleaner and furniture requires updating. Overall a great stay.

Family_with_children

4/10

Poor

04 Jul 2026

Lisbeth

We stayed 4 nights. After 2 nights, We asked to have our room cleaned the next day. They never came in to clean it. The property is overpriced for the cleanliness and service offered.

10/10

Exceptional

03 Jul 2026

Yadira

Quedé fascinada con este lugar . Todo me encantó . Servicio , limpieza, personal de atención … todo . Volveré

Family_with_children

10/10

Exceptional

02 Jul 2026

Cassandra

Clean quiet and serene.
Staff was so helpful and kind!

4/10

Poor

01 Jul 2026

Aaron

The reviews about the maintenance of the property are totally accurate. Take them seriously. Refrigerator was hanging out of the cabinet and didn't work after bought food we needed to keep fresh for early fishing trip the next morning. The phone didn't work to call reception to get help so had to walk down 3 times to try to get it dealt with. Both TVs were lacking cable connections so we couldn't watch anything. I did not research well enough to know the pool bar didn't have a full liquor license. The cocktails that they try to make weren't good. We were so dissatisfied we checked out early and went to a different hotel.

10/10

Exceptional

29 Jun 2026

Sheyla

We love it

10/10

Exceptional

26 Jun 2026

Caleb

Staff and facilities were great!

Family_with_children

8/10

Excellent

25 Jun 2026

JOHN

We’ve stayed here every year during May or June as part of a family tradition for the past 15 years since the last hotel was sold to build homes. It’s in a great location Oceanside close to many restaurants, stores and places to visit. The staff is very friendly and accommodating. The room is clean and spacious, the grounds are kept clean. This trip the pool had what appeared to be some sort of black algae attached to the surfaces.

Friends_and_family Family

10/10

Exceptional

24 Jun 2026

Lee

Everything is great

10/10

Exceptional

23 Jun 2026

Natasha

Everything was absolutely perfect! We went for a bachelorette party and didn’t have to call a single uber because the property has a shuttle for anywhere you might want to go. The staff was super helpful and gave us the best recommendations of where to go to eat. 10/10!

Family

10/10

Exceptional

22 Jun 2026

Dalgi

Todo estuvo maravilloso volveré muy pronto

Family_with_children

10/10

Exceptional

22 Jun 2026

yuset

Clean room, nice staff, easily recommend.

Family_with_children

6/10

Pleasant

21 Jun 2026

Gabriella

The location of the hotel is excellent, and from the outside the property looks beautiful and well maintained. Unfortunately, the experience changed completely once we entered the room. The rooms and bathrooms felt outdated and poorly maintained, more like a 2-star hotel than what you would expect for the price being charged. In my opinion, it is not worth the money.
Another disappointment was that the hotel does not have its own restaurant, so guests must go to the neighboring Amara Cay Resort for breakfast. When we arrived, the restaurant was nearly empty, yet the service was still very poor. The staff was rude, forgot parts of our order, and later claimed we had never ordered a dessert. One of the waiters even raised his voice at me, which was completely unacceptable and very unprofessional.
To make matters worse, the dessert eventually arrived packed in a paper bag and plastic container without anyone asking whether we wanted it to go or preferred to eat it at the table.
I have never experienced such disrespectful service, especially in a restaurant associated with a resort. Because of the poor condition of the rooms and the unacceptable customer service, I would not return and cannot recommend this property until management addresses these issues and improves staff professionalism.

Family_with_children

6/10

Pleasant

21 Jun 2026

John

The big drawback is the weather, specifically the high humidity. The property was well maintained and clean. The staff was friendly and helpful. It would have been nice if they had an included breakfast buffet like some other places in the country. The sargassum was horrible but they did try to clear it every day. They do say they are pet friendly and I did see 1 dog there.They do have bicycles, kayaks (single and double), and SUP boards for use.

Family

10/10

Exceptional

21 Jun 2026

SIRLEIDY

Place vibe is incredible, perfect for relaxation and the fact that let stay whit pet and still very clean is awesome.

I love it.

Family_with_children

10/10

Exceptional

17 Jun 2026

Houston

Service great room great room service good breakfast big room, nice pool, friendly staff great views amazing views
I used voice text so I’m sorry this makes no sense. Will be staying again it was my second time here.

Partner

8/10

Excellent

17 Jun 2026

Pamela

Loved the resort, especially the outdoors. It was beautiful there.
Kayaks, paddle boards and bicycles are there to use for free.
Beautiful trees and plants all around. My only complaint was the
bed in our room. The mattress needed to be replaced and the frig
smelled like fish (but it is a fishing town). Our friends had a room also
and it was awesome. It had been updated.
Would stay there again. Loved, loved Islamorada!!

Friends_and_family Friends

6/10

Pleasant

16 Jun 2026

Catherine

The staff was friendly, but the site was not maintained well. We stayed in a Queen suite which was dated and well worn. The shower handle kept falling off. We also stayed in the Villa which was in much better condition that the Queen Suite. My biggest pet peeve was that the garbage cans were overflowing on site and looked terrible. One trash can near our villa was overflowing when we left in the morning and still there when we returned at dinner time. The only place to swim at this site is the pool. The pool was in good shape. The pool bar was great with a friendly bartender.

Family

6/10

Pleasant

15 Jun 2026

Kim

location convenience

Family

10/10

Exceptional

14 Jun 2026

Madileis

La propia Piedad está en un lugar agradable, el personal es atento y tienen servicio de traslado a los otris dis hoteles que trabajan en conjunto, pudimos servirnos de esos servicios y conocer los otros hoteles y disfrutar de sus servicios!

Friends

10/10

Exceptional

11 Jun 2026

Daniel

Loved staying here. Had a 2 bedroom suite for 8 (4 adults, 4 kids) and it was perfect. Great amenities, sights, right where you wanna be.

Family_with_children

10/10

Exceptional

10 Jun 2026

Michael

Clean , things to do , complementary water
bottles

10/10

Exceptional

10 Jun 2026

Greg

Highly recommend it. I will be going back

Family_with_children

8/10

Excellent

09 Jun 2026

Nicholas

The resort was fine for the price point. It was not super clean nor was the staff super helpful like the other sister resorts in the Islamorada Resort Collection.

Business

4/10

Poor

08 Jun 2026

Florencia

This was a big disappointment. Apt for 8 with no kitchen, stove or oven where are you supposed to cook if you go with kids / teenagers? No restaurant in the property, no convenience store , no vending machines. We had to drive to get some milk or even water. No guest wants to have to make the day more difficult when it’s time to eat right? Staff is not really helpful sitting the FD like they’re on break they don’t seem to be worried about guests too much … beach access is non existent … next to the pier you can get in the water but if you want to have some keys beach access you’ll need to drive to three waters resort… THATS A BEACH . We found ants all over the copy tee so so t even think about leaving anything open you’ll have an infestation 10 min later …. At night there’s no bar, no music, no action, activity or NADA. Totally quiet and almost dark, it would be a good suggestion to have something to gather ppl , sell some drinks and they would probably make a lot of money . No breakfast included they give you free coffee and they sell some boxes wth sausages eggs and croissants for around $15 which is pretty much the price of a regular breakfast anywhere , but they give it in a box so you take it to go…. Terrible idea ! Definitely not what we expected . We love the keys but if you’re looking for relaxation and some entertainment this is not the place . Super overvalued .

Family_with_children

10/10

Exceptional

08 Jun 2026

Olsaris

⭐⭐⭐⭐⭐

Had a wonderful stay! The hotel was in a perfect location, close to everything we wanted to do. The customer service was outstanding—everyone was friendly, welcoming, and always willing to help. The property was clean, comfortable, and made our trip even more enjoyable. We will definitely be coming back and highly recommend this hotel to anyone looking for a great place to stay!

Family_with_children

6/10

Pleasant

08 Jun 2026

Grisell

It’s definitely not a five star hotel but the staff is incredibly helpful . the floor was not clean saw a few hairs in the bathroom that were not mine. Coffee maker broke down. They brought me another one and when I complained about that one there was silence. But the staff is incredibly nice and always willing to help.
Furniture need some serious upgrade in the kitchen area

Partner

10/10

Exceptional

05 Jun 2026

Yaciel

Excellent place

10/10

Exceptional

04 Jun 2026

Yaimarelys

Muy buen lugar y acogedor

Family_with_children

10/10

Exceptional

01 Jun 2026

Kristen

Fantastic property. Quiet and family friendly.

Family

10/10

Exceptional

01 Jun 2026

Marc

Our families really enjoyed our stay there new favorite

10/10

Exceptional

31 May 2026

Dianelys

Encanta ya es mi segunda ves y me encanta

Family_with_children

8/10

Excellent

25 May 2026

Myra

$65 daily resort fee is excessive.

6/10

Pleasant

17 May 2026

Timothy

La Siesta has so much potential. Beautiful grounds, spacious rooms, pool and views. The front counter staff and bike staff were very nice.

Unfortunately they don’t clean up the trash around the compound. To either side of our entrance was trash that had been there before us and Is probably still there. Our room had black sharpie all over the floors. There were no cups, plates, silverware… to use with the small kitchen. The couch and drapes were dirty. The freezer was a block of ice. Need more hangers in the closet. The bicycles, kayaks were not available for use until 9:30am and had to be back by 4pm (hottest part of a Florida day). The snack shack/bar at the pool opened late and closed early. Our room was cleaned once in six days.
For the cost I shouldn’t be typing any of this.

Friends_and_family Family

6/10

Pleasant

14 May 2026

Ricky

Room was nice with balcony but not what I expected. Thought I was booking the room that was in the picture. All the pictures of my room at time of reservation appeared like the photos shown on the site, but this was not in fact the room we received. Overall the property is pretty nice with bikes, kayaks and paddleboards available at no extra charge. There was a free shuttle to the sister resorts Amara Cay and Three Waters Resorts. We went to the Three Waters Resort and this resort was a bit nicer than La Siesta and the staff there was amazing. The staff a La Siesta, not so much often hard to find, even at the pool bar and beach/kayak area.

Partner

8/10

Excellent

14 May 2026

Lynne

Communication between staff on the amenities was poor. The pool was heated in 90 degree weather so couldn’t get cooled off. We liked the peacefulness of the resort

Family

10/10

Exceptional

12 May 2026

Dorys

We stayed for mother’s day and we had a good time there. Staff were very friendly

Family_with_children

10/10

Exceptional

11 May 2026

Yadaris

This place is a sanctuary I love this hotel and with my mom and my child the best Mother’s Day ever 😍👍

Family_with_children

10/10

Exceptional

11 May 2026

Lennovic

It was a beautiful property and easy to get around, staff were great and helpful. Other than our tv remote control not working properly, I would definitely come back and stay here again.

Family

10/10

Exceptional

08 May 2026

Junshuang

Beautiful view

Family_with_children

10/10

Exceptional

04 May 2026

Ryan

Was amazing and peaceful!

Partner

10/10

Exceptional

02 May 2026

Fabiola

La Siesta is one of those places where the setting does most of the work. The ocean views, beach access, and relaxed atmosphere are great

Pet

10/10

Exceptional

21 Apr 2026

Carrie

It was simply stunning. Beautiful location, great facilities, spacious apartment and for a family of 5 the door key card being on the wristband is genius. Thank you for a wonderful stay

Family

2/10

Poor

19 Apr 2026

Darya

nah something is off this place

6/10

Pleasant

18 Apr 2026

Glenn

Pool was way too warm and heaters still running. Hidden fees. No glass

6/10

Pleasant

17 Apr 2026

Susan

La Siesta Resorts is landscaped beautifully. Easy check in process (although other people seemed to be having issues with their reservations). The ocean view 2-Queen bed room had an exceptional view of both the ocean and the pool. It was more spacious than I expected with a separate living area and great balcony.
I wish more attention was paid to the maintenance of the room. Reminded me of some old NJ shore motels. There were several broken outlet covers, water/moisture damage to the bathroom vanity and \"kitchen\" cabinets. Beat up shower/tub. Slow draining \"kitchen\" sink. Not enough space to hang towels. no sink plug to hand wash anything. We barely saw any staff. Had to ask for cleaning services.
Pool is nice, especially for young kids (gradual walk in area), but was bath water warm- not refreshing on a hot day. Took us awhile to figure out where to get towels (outside the pool area). Ocean swim area was more natural- probably better for fishing than swimming. Also, there is no restaurant at this resort- you can get food and drinks at the snack bar, but no table service or servers.
I loved taking the water shuttle to the other associated resorts- wish it ran longer, but it is limited by the tides. The pool at Three waters required the room key bracelet to access- so we couldn't get in, which was disappointing.
Location was good with many restaurants and grocery store within a 5 minute drive. It's walkable to a coffee shop, boat rental place, and Amara Caye.

Family_with_children

10/10

Exceptional

17 Apr 2026

Ronnie

Room was clean, spacious, and well situated, parking was not a problem, we will be back!

Partner

10/10

Exceptional

16 Apr 2026

Thomas

They are very nice and accommodating here on this beautiful property highly recommend staying here if you like a more relaxed atmosphere.

Partner

10/10

Exceptional

13 Apr 2026

Kathy

Awesome stay!

Partner

10/10

Exceptional

13 Apr 2026

Freddie

My family really enjoyed this property. Between the pool and access to different water sports nearby, there was plenty to do for all. The resort is ideally located and is close to many wonderful restaurants.

Family_with_children

8/10

Excellent

13 Apr 2026

Kristine

Pet friendly, great layout if resort and room, convenient shuttle to nearby restaurants and activities

Family_with_children

10/10

Exceptional

12 Apr 2026

Allison

Beautiful property!

10/10

Exceptional

11 Apr 2026

Wen

Staff and amenties were amazing.

Family_with_children

2/10

Poor

09 Apr 2026

Diane

I’m not sure I would ever stay at La siesta again. It has potential to be a good resort but the lack of process, management, communication and hospitality makes me think that it won’t ever be (unless a new management company takes over). This will also make me steer clear of their sister resorts, Amara Cay and Three waters.

Room issues aren’t taken care of (like broken floor boards, broken shower valves, broken fridges, missing curtains) - resort issues aren’t taken care of (broken pool drains around the entire pool, very dirty pool, unkept beach area) and lack of service and direction for guests (no direction on pool towels, not refilling pool towels when you finally find them, no clarity on where to put used pool towels which leads to piles of used towels everywhere, trash being left around the pool).

The paying customer is ignored! This is my biggest complaint. When trying to check in our room wasn’t ready, that’s fine - front desk said they would call when it was ready. Did they call? Nope. I had to guess that it was enough time and to my shock, it was ready without the phone call. Next my husband went to the office to get room maintenance to come to our room (missing curtains in bedroom and non-functioning fridge). The front desk said maintenance would be to our room in a few minutes. 2 hours later no one! My husband had to return to the front desk to urge them to send a maintenance person. 20 min later he came and zip tied blanket as a curtain and no backup fridges

Friends_and_family Family

10/10

Exceptional

06 Apr 2026

Chelsea

We had a wonderful stay in the BOTE House. Perfect for a small family and dogs with the fenced in yard. The staff was great and very accommodating. The access to the other resorts and amenities is also a huge plus. We will definitely be back!

Family_with_children

8/10

Excellent

03 Apr 2026

GREGORY

We enjoyed it. Employees were nice. Would recommend.

Family_with_children

6/10

Pleasant

01 Apr 2026

Carla

Staff was nice. The rooms are old. Not that clean. They need a coat of new paint too. The bathroom was dirty. The shuttle took 30 min and he didn't show up.

Family_with_children

6/10

Pleasant

01 Apr 2026

David and Shelley

The property was beautiful. Our garden view room was tired. I was expecting more for the rate we paid. Breakfast is not included.

10/10

Exceptional

28 Mar 2026

John

Everything was great. We enjoyed the complimentary water activities and access to sister resorts.

Family_with_children

6/10

Pleasant

27 Mar 2026

Tammery

We stayed in the green cottage (didn't take photos of inside). Location is fabulous and sunrises are beautiful. Room was clean upon arrival. However, it did not look as nice as the website. Bathroom was very small. Little counter top space and no tub (we didn't care about that). Bedroom smaller too. We stayed four nights and elected to not have our room cleaned on one day. However, it was not cleaned on the other days even though staff said it was on the list. The Tiki Bar does not serve alcohol. We had to order our drinks at the sister resort, Amara Cay and have them delivered. Not sure if we missed that on the website, but definitely disappointed. Enjoyed drinks and apps at the Amara Cay Tiki Bar.

Partner

6/10

Pleasant

27 Mar 2026

Matthew

The best I can say is that it was quiet, calm, and relaxing. Rooms were very good. Some showed sign of work - pencil marks from measuring for mirrors/paintings, and with beds right under a window that opened into the external hallway was a little noisy. Limited food options, no full bar (beer and wine only). The free use of kayaks and paddle boards was a plus.

10/10

Exceptional

24 Mar 2026

angela

We had a enjoyable stay here and would come back again if we were ever in the area.

Friends

8/10

Excellent

22 Mar 2026

Kelly

The studio oceanview room had an amazing view. The room felt old and out dated with alot of wear, cracked floors and missing closet doors. I broke my toe on the door stop they left on the floor for the missing door to close against. I have to remove the screws from the floor myself so no one else got injured in it. The mattress in the pull out couch is not very comfortable as the springs are shot and poke out. We did not receive our breakfast we ordered ahead of time on the app. We had to ask for the fruit and cheese platter as it did not get delivered either. Not sure where the lack of communication happened as I also let the staff know and had to go ask again for them.

2/10

Poor

22 Mar 2026

Shakira

Employees were very nice and that is THE ONLY kind thing I can say. Do NOT BE FOOLED BY THE PICS OR THE STATED AMENITIES. PLEASE do not book this resort if you’re looking for a great place to stay. This was a trailer experience for a Ritz Carlton price.

1. Room had a great view/bal cont and that is what you pay for. The actual room was very run down, musty, rough sheets, hard pillows, and very loud AC. We were in a suite that was spacious but no utensils, paper towels,soap, cups in the kitchen.
2. Called for a spare blanket because the ‘extra’ one was made of foam, smelled, and was itchy. They never me came!
3. Prior to arrival I received texts offering upgraded items some for a fee and some free. I ordered several items including breakfast, champagne, cookies, extra pillows, and room cleaning. I received NONE of those. Even called three times to have our room cleans and all they did was drop off towels. I even went into the lobby to ask again because it was nearly 5pm and they hadn’t come. The two ladies in the lobby were clearly annoyed and one asked the said to the other ‘What do they want?’ As though I was bothering them.
4. I was told the boat between resorts runs all day and after waiting 40 mins, I asked the folks working at the Kayak rental for an arrival time. They assured me it was coming soon and we waited another 20 mins. I then called the other resort who told me the boat was not running anymore.
DONT STAY HERE!!!! We could have cruised for the same price!!

Family_with_children

10/10

Exceptional

21 Mar 2026

Kimberly

Clean room, great location, great amenities, friendly staff!

10/10

Exceptional

17 Mar 2026

Susan L

We Love this place!

Partner

2/10

Poor

17 Mar 2026

Colleen

THIS HOTEL IS FILTHY, do not book here! Expedia represents the hotel as accessible but unit has 14 steep stairs. Fridge is broken and dented, bathroom faucets only the hot handle worked, cold was turned off at the water source because it was broken, bathroom sinks were both clogged, dirt and grime everywhere, walls were dirty, floors scratched, vents were black, windows dirty on the outside. Save yourself the 1200 USD/night and go someplace else.

Family

10/10

Exceptional

14 Mar 2026

susan

We had a partial view of the ocean and pool. The location was great

The pull out sofa tho was like sleeping on a chain link fence.

Friends_and_family Friends

10/10

Exceptional

06 Mar 2026

donald

Great place

8/10

Excellent

04 Mar 2026

Cheryl

Grrat view from room and location is awesome.

8/10

Excellent

27 Feb 2026

Julie

Room was clean, had some wear and tear but overall a good room for 5 of us. Beds were comfy. This is a quiet resort, but we did like that we could go to the other resorts. Loved the amenties. My only complaint was I wish they were available past 4pm. We wanted to do some water activities after returning to the resort but these things close early.

8/10

Excellent

21 Feb 2026

Holly

Our favorite part was the Rum Runner boat taxi. Captain Jen and Mate Bruce weee wonderful.

10/10

Exceptional

18 Feb 2026

Ronald

Great staff. Coffee machine in room was defective. Curtains dirty and faulty closing. Everything else clean and convenient.

Partner

10/10

Exceptional

18 Feb 2026

Sophie

Lovely resort. Kids were able to make friends at the pool.

Friends_and_family Family

10/10

Exceptional

17 Feb 2026

Michelle

The staff was great!! Grounds were amazing and clean.

Partner

4/10

Poor

15 Feb 2026

Jeff

Room neglected (the floors were unclean, the sofa was very soiled, hole in a chair, peeling paint in bathroom shower ceiling and door frames, many ants in the kitchen area). Staff: The front desk staff did not seem to care how our stay was going. When checking out, did not even ask how our stay was. No housekeeping offered. A lot of work to get any new towels or toilet paper after 4 days of stay.

Partner

8/10

Excellent

15 Feb 2026

Mark

Nice room, lots of space. The only bad thing was the resort fee. They don’t tell you about it until checkout. I was hit with a 200$ charge while checking out . Not cool. Should be easy to see and it wasn’t. Place is nice but……

Leisure Partner

10/10

Exceptional

12 Feb 2026

Benjamin L.

Yes

10/10

Exceptional

11 Feb 2026

Hayley

I wouldn't hesitate to book a stay here, it met all our expectations and more.

For two people the room was lovely & spacious, with a seperate lounge and dining/kitchen area & a balcony that caught the morning sun.

We only stayed for two nights so was hard to make the most of all the amenities.
We rented bikes and cycled around the area, chilled beside the pool area with complimentary beach towels & used the free shuttle service to the sister hotels on both nights.

Location was great for us as a pit stop from Key West and Miami. Lots to see and do locally.

Would definitely book again.

Leisure Partner

6/10

Pleasant

08 Feb 2026

Juliann

Bathroom update.

Leisure Family_with_children

10/10

Exceptional

01 Feb 2026

Kurt

excellent location very nice simple breakfast close to liz’s of activities great poool

Leisure Family

10/10

Exceptional

31 Jan 2026

Tiffany

Nice staff, beautiful setting, large rooms in condo ( 2 bedroom suite- 2bath). Actually 2 separate rooms/ apartments that connect

10/10

Exceptional

22 Jan 2026

Beverley

We stayed in one of the bungalows and absolutely loved it! It was awesome to walk right out of your room onto the beach. We really enjoyed the kayaking.

Partner

2/10

Poor

21 Jan 2026

Alyssa

The room wasn’t clean: the floor had dust bunnies/sand, the bathroom sink had a bunch of hairs and the toilet seat had pee stains. It wasn’t cleaned from the prior visitor

Leisure Partner

10/10

Exceptional

20 Jan 2026

Kalee

Nice, spacious suite with an amazing waterfront view. The staff was incredibly warm and welcoming. Beautiful heated pool; I didn’t want to get out. The drinks at the tiki bar could’ve been improved. Lovely beachfront and walkable to several restaurants.

Leisure Partner

8/10

Excellent

18 Jan 2026

Jeffrey

Room was very clean

4/10

Poor

14 Jan 2026

patrick

Copied from my wife’s google review of our stay with which I agree completely:

Where do I begin? There is a reason no one is staying at this hotel anymore. Upon arrival, we checked in and our AC wasn’t working. We let front desk know. Maintenance was called. We had to sit in the room and wait for them to come. They came and fiddled with ac for approx half of an hour. I assume he added Freon. I do not speak fluent Spanish so I’m not sure what he told me. I left and went to cocktails. When I returned the room was still 76degrees. I went to front desk asking to move rooms. I wrongly assumed I would receive an upgrade. I got a downgrade. My “garden view” was a view of a construction zone next door. Furniture was dirty. Blinds broken. Overall the decor was barren. The pool is missing tiles. The pool ladder is broken. House keeping didn’t come nor will they ever come from my gathering of other users reviews. AND there was blood on my sheets (not mine) The complimentary shuttle was “down for maintenance” my last day. ie they can’t staff appropriately.
I expected more and will not return.

10/10

Exceptional

11 Jan 2026

michelle

The kitchen had nothing in it, so plan ahead. No silverware at all. The room was as pictured, and the pool.and beach areas were very nice. Lots of restaurants super close. Shopping nearby as well

Leisure Family

10/10

Exceptional

09 Jan 2026

Rachael

Staff was very responsive. The room was great. We like having a separate room with a kitchenette and dinning table. Very quite. The other two resorts included were a plus.

Leisure Family

2/10

Poor

07 Jan 2026

Joel

Room internet drops every 30 seconds. Reported the problem multiple times. Workers blamed me for only telling front desk, thry say you must ask for a manager. Room is simply not cleaned unless you go to front desk to ask, and then you have to wait for mext day for cleaning. Room telephone does not work.

Business_and_leisure Family

8/10

Excellent

07 Jan 2026

Ladd

Staff were nice, the bathroom needs an upgrade and more water pressure

10/10

Exceptional

06 Jan 2026

Rachael

I would definitely stay here again. The property and staff are awesome. The pool hours could be extended. Closing at 5pm is very early.

Leisure Family

10/10

Exceptional

05 Jan 2026

Rachael

Staff plus view!

Leisure Family

8/10

Excellent

05 Jan 2026

Brittany

Amenities and location were great! Staff was friendly and very helpful.

Friends_and_family Family

6/10

Pleasant

04 Jan 2026

Salim

Many things did not work in the room including the Internet, the heater (it was very cold at night), the electric outlets on the night table, the bathroom was very old and decrepit. However, customer service by Marilyn and her team was amazing and prompt. Despite all the challenges we faced, she provided adequate and quite appropriate and timely support with a beautiful everlasting smile.

Leisure Family