Hotel Santika Depok

Indonesia , Jakarta
JAKARTA, Jl. Margonda Raya, 88
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44 reviews shown

8/10

Excellent

17 Oct 2023

Fibriani

What would I like was the location so close to the mall and they have a great menu for the breakfast.

6/10

Pleasant

12 Jan 2023

MUHAMMAD ALI

No towel and no hair dryer

Leisure Partner

6/10

Pleasant

12 Jan 2023

MUHAMMAD ALI

The towel, paper toilet and hair dryer need to be requested.

Leisure Family

8/10

Excellent

12 Jan 2023

MUHAMMAD ALI

The bath towel and toilet paper need to be requested,

Leisure Family_with_children

6/10

Pleasant

28 Nov 2022

David

Decent hotel stay with comfortable beds

I made a reservation through a third-party reservation site. I sent a message regarding some aspects of my two-room, two-night stay, but they responded back to me (in Bahasa, not English) the day before my arrival, before I was able to cancel. I had a local friend call and make some adjustments for me, which incurred some additional fees. I wish that had been taken care of more quickly after I sent my original message and made my reservation.

Check-in was easy. The staff spoke English and had everything prepared. I paid the extra fees and had no problems thereafter with service.

The room was clean. The beds, including a rollaway, were very comfortable. The A/C unit did not work that well, and there was a noise outside that was pretty constant (perhaps the old A/C unit). Restroom and shower were fine. Bottled waters given everyday and room tidied up daily. Breakfast was decent with some Indonesian and Western options. Overall a fine stay.

The location was good, on the far outskirts/suburbs of Jakarta south. Attached to a small, local-type shopping mall with a few good stores (MiniSo, Mr. DIY, Roti-O). Not too far from train station and University (short taxi rides).

Friends_and_family Friends

10/10

Exceptional

14 Oct 2022

Anya

Very strategic, shopping center and foods are easy to find. I have to upgrade my room to junior suite. However, no tv in “living room” area where there’s a couch. Bed room spacious but the tv in the bedroom very small. The bathroom in junior suite need more attention. The sink and the toilet are too close and makes me bumped them sink whenever use the toilet. Very nice and helpful staff. Overall I always favorite Santika for the breakfast variety from international to traditional.

Leisure Family

4/10

Poor

29 Mar 2020

debby

DEBBY

First Room was superior room and It was pretty small for us and for our 4 suit cases. Try to cancel and move to different hotel but they wont give us a refund so requested to upgrade to executive room with additional charge , which is \"OK\" for the size of the room, But We decided to check out 2 days early and move to somewhere else.
I like their welcome drink , It was Wedang Jahe , I think That's all I like .
Room Service : Order Cheese Burger , taste like meat ball.
Can not make outgoing phone call from the room . Had to dial 0 for the operator and took like almost 20 minutes. If I did not call back to the operator they will forget your request. I can understand that Everybody has cellphone but Our Cellphones are from out of country and we did not have a network service in this country. Finally the staff helped us out.
Staffs were friendly. Location was good .

Friends_and_family Family

10/10

Exceptional

02 Feb 2020

Verified traveler

The people are very nice and akso the service and food

Friends_and_family Partner

8/10

Excellent

29 Nov 2018

Nandprasad

Good sleep and no disturbance.

Wonderful.

Friends

4/10

Poor

11 Nov 2018

Zec

High rate for 3 star hotel, compare with their facilities provided.

6/10

Pleasant

23 May 2017

Verified traveler

You can connect to wifi but no internet. Price is expensive compare to what you got. I always thought of comfort and great service about Santika group, but not here...

Family

8/10

Excellent

11 Apr 2017

John

Good location

Very pleasant

Family

6/10

Pleasant

06 Aug 2016

Verified traveler

room was overpriced for what it is

Also, the meal they delivered upset my stomach
The street food was of better quality at a quarter of the cost

If you are gonna charge a premium then you have to deliver

Also, don't include restaurant if you can't ensure quality

6/10

Pleasant

05 Aug 2016

Sally

Not for tourists

Stayed 5 nights at this hotel to attend a family christening. First thing to mention is that Depok is not a tourist area and a long way from downtown 1 hour by train 2 hours + by taxi. The hotel has few tourists or Westerners, breakfast is mainly Asian fare as you might expect which would have been fine if the food had been served warm instead of room temperature The room was disappointingly small although the view from the27 th floor was impressive, the pool was ok but void of any shade, sun loungers and on one occasion towels. Staff on the front desk were quite pleasant but spoke very little English, on the + side the bed was very comfortable and there were plenty of shops and restaurants close by obviously no alcohol as Depok is now a dry area unlikely to ever use again

Family

8/10

Excellent

13 Jul 2016

Nuzulia

Pleasant stay

Family

10/10

Exceptional

12 Apr 2016

Juan

Hotel in Depok

I spent 10 nights at this hotel and during my stay I had a family function at the hotel. My experience has been excellent and the staff was very accommodating. Due to the length of my stay I actually used the laundry service which was awesome. My only issue was some minor maintenance issues in the bathroom. The shower leaked into the bathroom floor (the glass should be caulked to prevent water leaking onto the floor). I plan on future trips to Depok and plan to stay at this hotel again. I highly recommend this hotel.

10/10

Exceptional

17 Jan 2016

Verified traveler

Great Hotel

Nice

10/10

Exceptional

14 Jan 2016

Verified traveler

Great hotel

Nice

10/10

Exceptional

13 Jan 2016

Dr Agus Susanto

Great Hotel

Nice

10/10

Exceptional

06 Dec 2015

Nur

Good quality hotel. Recommended!

It is a very good quality hotel, high storey and great view of the city. The hotel is just next to the mall and easy to access via car park. The customer service is very good, many good looking employees.

8/10

Excellent

18 Nov 2015

Ika

Great Service from staff!

Hotel staff were extremely firendly. Loved the breakfast buffet, so many options and traditional food menus. :)

Partner

8/10

Excellent

10 Jul 2015

Yoshie

Reasonable price

Service was nice. Room quality is reasonable for cost. Only minus point is noisy sound from hallway.
I like their breakfast serve both local and continental.

8/10

Excellent

26 May 2015

Verified traveler

Nice experience

Good place, good taste, and good service. I love it.

10/10

Exceptional

08 May 2015

saiyyedali

careful

Be careful, check in time is 2pm, I have booked hotel on friday 3rd of april i arrived on friday morning 1 am. hotel charged me one day money extra for from 4 am until morning, midnight cashier were not co-operative and making me more stressful, did not offer me to seat also,

Family

8/10

Excellent

01 Mar 2015

DAVID

Insanely nit picky charges

beware the annoying charges for linen cleaning, they may charge you for hairs in the bed or on the pillow. ridiculous!

4/10

Poor

05 Jan 2020

May

It’s very noisy!
隔音非常不好！外面噪音很多、車子的聲音很大聲、穆斯林的敬拜也開喇叭聲超大聲！非常不愉快的經驗！晚上根本睡不著！

Leisure Family_with_children

6/10

Pleasant

06 Sep 2019

Masato

小アリがいっぱいいて、寝た気がしなかった,,

配管処理が悪く匂いが上がってきます、

8/10

Excellent

10 Jul 2019

Reny

Ett helt okej hotell

Det bästa med hotellet är att det ligger centralt i Depok i nära anslutning till ett shoppingcenter och att hotellet har ett bra frukostutbud. Skulle dock önska en bättre belysning i badrummet och fräschare badlakan.

Family

10/10

Exceptional

05 Feb 2019

I use this hotel whenever I go to Depok. Staffs and facilities are good enough.
Especially breakfast has a lot of kind of Indonesian foods.
Dmall is next to the hotel and now the renovation is processing. I felt no need to go to Margo city.
The price is higher than fave hotel, lower than Margo hotel. But Damri bus comes close to the hotel. U can go to the hotel directory from CGK.

6/10

Pleasant

25 Apr 2018

Michel

Prima hotel voor enkele dagen verblijf

Het is een prima hotel met zeer vriendelijk en behulpzaam personeel. Het ontbijt is uitstekend. De kamer is echter redelijk klein maar wel erg schoon. Helaas geen koelkast op de kamer. Het hotel heeft wat betreft fasciliteiten alleen een klein zwembad en een fitness wat slechts bestaat uit een loopband en een crosstrainer.
Het hotel is prima gelegen achter D-Mall Depok en dichtbij andere Mall's als Margonda City en Depok Square. Dus voor wat betreft de mogelijkheden om te shoppen of te eten is dit diht in de buurt te vinden. Achter het hotel is de locale martk gelegen en tevens ligt het hotel op loopafstand van het treinstation.
Ale met al een uitstekend hotel voor een kort verblijf van enkele dagen voor bijvoorbeeld een familiebezoek (zoals in ons geval) of een kort zakelijk verblijf. Wat dat betreft zouden de fasciliteiten die ik bij een kort verblijf zelf graag even gebruik zoals fitness iets meer mogen zijn.

6/10

Pleasant

12 Dec 2017

Kumagai

A choice when staying at Depok

(-)Connection for free WIFI is not stable. I could not use them at all./ There would be no-window rooms. so I would recommend to request the hotel to provide a room with window.
(+)It locates right next to a shopping mall, so you have wider choice for food from local to well-known fast food, also you can enjoy street food along the street.

6/10

Pleasant

15 May 2017

depok

価格が上がり、クオリティは下がった

コスパのよいホテルとして、自分の中では高評価でしたが、数ヵ月ぶりに泊まったら、あらまあがっかりでした。
特筆すべきは朝食ブッフェ。種類が半減して、美味しさも今一つ。
洗面所、シャワールームも、元々排出が悪かったにですが、今は下水のような悪臭が漂ってます。ざんねん。好きなホテルだったのに。

8/10

Excellent

06 Mar 2017

Erik

Compliment air minum cukup

Nyaman tinggal di Santika, hanya saja variasi menu makanan kurang

8/10

Excellent

27 Dec 2016

Hanri

Voor de rest is het hotel schoon en netjes.

Verblijf was goed. Wel heel luidruchtig. Gasten houden geen rekening met anderen. Om 5 uur na het ochtend gebed werd er geschreeuwd als kommunikatie met elkaar. Werd met deuren gesmeten.Daar werd je wakker van. Kinderen rennen in de gang etc. Jammer. Je nachtrust werd dus verstoord.

4/10

Poor

05 Nov 2016

Verified traveler

サンティカなのでビジネスユースとはいえ期待していたがアマリスレベルの狭さで驚いた。
シャワーブースにドアがなく使いにくかった。スーツケースをいく台は無く、タオルかけはひとつしかなく設備が不十分。

10/10

Exceptional

16 Sep 2016

Shigenori

コストパフォーマンスがよいホテル

ビジネスで利用。部屋にドライヤーが無かったが、それ以外は快適。朝食も充実している。

8/10

Excellent

06 Sep 2016

Endang

Nice

Menyenangkan

Family

8/10

Excellent

13 Jun 2016

yung-tsai

飯店位於商場的25到27樓，交通及購物方便

飯店位於商場的25到27樓，交通及購物方便，但房間內沒有吹風機，這是飯店應該提供的基本設備，要使用時要向櫃台借，但要等很久，。

8/10

Excellent

27 Nov 2015

Hari

Keramahan yg menyeluruh

Pengalaman yg menyenangkan karena layanan baik, mulai dari lantai bawah sampai kamar. Hanya perlu perhatian terhadap kondisi jendela yg kurang rapat (walaupun sdh tertutup rapat) krn masih memungkinkan air hujan masuk kamar(mungkin kalo hujan yg deras dan berangin aja)Yg lain ...ok. Saya pasti akan kembali nginap disana. Trm kasih Santika.

8/10

Excellent

16 Nov 2015

ルジャック

コスパに優れたシティホテル風ビジネスホテル

5,6回は滞在してます。もっと安いホテルもありますが、ある程度快適さも求めたい。でも、日中は外出するので、高いホテルは不用。というニーズにぴったり。
以前もコメントしましたが、インドネシア料理が楽しめます。日替わりで各地方の
名物料理をブッフェスタイルで食べられます。
バスタブなし。シャワーのみ。部屋は清潔です。千円程度違うだけなので、エグゼクティブルームがオススメ。
片言の英語で用が足りますので、日本の方もぜひ利用してみては。

8/10

Excellent

25 Sep 2015

depok

コスパ優秀ビジネスホテル

ジャカルタ滞在の際、最近はほとんどここに滞在します。日中は外出するのでラグジュアリーホテルは無用。朝食の充実ぶりは特筆。特にインドネシア料理を試したい方にはお薦めです。各地の料理が日替わりで楽しめます。部屋も安普請(失礼!)ですが、新しく清潔です。私はいつもラグジュアリースイート(7000円弱)。スタンダード(5000円弱)でも十分です。
日本語は通じません。英語はオッケー。
今回評価を下げたのは、シャワーブース(🛀なし)の水捌けが悪く、洗面所部分にまで浸水。明らかに施工ミス。

10/10

Exceptional

19 Aug 2015

Da Jeong

Awesome!

6/10

Pleasant

12 Jul 2015

hyunsuk

4일 묵었습니다.

냉장고가 없고, 더운 지방의 특색인지 개미가 많음.
조식부페는 먹을만 했음.
방이 작고,실외 수영장은 없는것보다는 나은 정도.

8/10