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SpringHill Suites Las Cruces
Las Cruces - NM · United States
1611 Hickory LoopView location
8.4/10Excellent1,000 Reviews
Cleanliness8.6/10 8.6
Service9.0/10 9.0
Comfort8.8/10 8.8
Condition8.2/10 8.2
Location9.4/10 9.4
Neighborhood8.6/10 8.6
Value8.0/10 8.0
Amenities7.8/10 7.8
See all ratings- Business hotels
- Hotels with spa
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About SpringHill Suites Las Cruces
Located in Las Cruces, the Springhill Suites by Marriott offers convenient access to local attractions like the Rio Grande Vineyards and Winery, and the Fountain Theatre. Guests can enjoy an outdoor pool, spa tub, and 24-hour fitness center.
Each of the 101 guestrooms features a refrigerator, LED TV, and complimentary Wi-Fi. A complimentary self-serve breakfast is available weekdays, and other dining options include a snack bar/deli. The hotel also offers 1238 square feet of event space, including a conference center and three meeting rooms.
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With a stay at Springhill Suites By Marriott Las Cruces in Las Cruces, you'll be within a 15-minute drive of New Mexico State University and Luna Rossa Winery & Pizzeria.
This hotel is 1.7 mi (2.7 km) from San Albino Basilica and 1.7 mi (2.8 km) from Rio Grande Vineyards and Winery. Make yourself at home in one of the 101 guestrooms featuring refrigerators and LED televisions.
Your bed comes with down comforters, and all rooms are furnished with sofa beds. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Las Cruces? This hotel has 1236 square feet (115 square meters) of space consisting of a conference center and 2 meeting rooms. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
anytime
Check-out until
12:00 PM
Minimum check-in age
21
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
Noise-free rooms not guaranteed
LGBTQIA+ friendly
Professional property host/manager
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Essential Travel
Essential workers only - NO
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: USD 20 per day
We have included all charges provided to us by the property.
-
You need to know
- Pool access available from 9:00 AM to 9:00 PM.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Guests can access their rooms with a mobile device.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and debit cards; cash is not accepted
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher and a smoke detector
-
Minimal age
21
-
Spoken Language
English
Spanish
Nearby attractions
Luna Rossa Winery & Pizzeria
1.3 km / 0.8 mi
Rio Grande Vineyards and Winery
2.7 km / 1.6 mi
San Albino Basilica
2.7 km / 1.7 mi
Mesillia Plaza
2.8 km / 1.7 mi
Fountain Theatre
2.9 km / 1.8 mi
New Mexico State University
2.9 km / 1.8 mi
Fountain Theater
3.1 km / 1.9 mi
Las Cruces Community Theatre
3.7 km / 2.3 mi
Las Cruces Museum of Art
3.8 km / 2.4 mi
Branigan Cultural Center
3.9 km / 2.4 mi
Museum of Nature & Science
3.9 km / 2.4 mi
No Strings Theatre Company
3.9 km / 2.4 mi
Phillips Chapel Christian Methodist Episcopal Church
4.4 km / 2.7 mi
Las Cruces Convention Center
4.4 km / 2.7 mi
NMSU Center for the Arts
4.5 km / 2.8 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of construction: 1997
- Year of most recent renovation: 2012
- Total number of rooms: 101
- hotel
- American Express
- JCB
- Diners Club
- MasterCard
- Visa
- Wheelchair-accessible
- Car park
- 24-hour reception
Show 38 more facilities & services
- Check-in hour
- Check-out hour
- Wi-fi
- Car hireExtra charge
- Valet parking
- Room service
- Laundry service
- Babysitting service
- FireplaceExtra charge
- Hotel safe
- Currency exchange facilities
- Lift access
- ShopExtra charge
- Garden
- Newspapers
- Luggage roomExtra charge
- Clothes dryer
- BBQ facilities
- Grill/BBQ
- Bar
- Poolside snack barExtra charge
- Conference room
- Meeting room: 3
- Business centreExtra charge
- Indoor freshwater pool
- Outdoor freshwater pool
- TV lounge
- Game room
- Hot tubExtra charge
- Hairdressing salonExtra charge
- Spa centreExtra charge
- Breakfast
- Continental breakfast
- Picnic
- Snacks
- Non-smoking establishment
- Fitness
- GolfExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 31 m²SUI.KG
Room overview
Non-smoking room- Room size
- 31 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Sofa bed, King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringHill Suites Las Cruces
SUITE KING SIZE BED
Room photos
8 photosSelect a photo to open the full-screen viewer.
Photo unavailable
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Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 31 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Sofa bed, King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringHill Suites Las Cruces
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDS • 1 Bedroom • 31 m²SUI.2D
Room overview
Smoking room- Room size
- 31 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wake-up service
- Kitchen
- Minibar
- Centrally regulated air conditioning
- Living room
- Bathrobes
- Bathroom
Facilities with extra charge
- Desk
- Wi-fi
- TV
- Fridge
- Microwave
- Tea and coffee making facilities
- Ironing set
- Safe
- Fan
- Cable TV
- Toiletries
- Hairdryer
- Direct dial telephone
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringHill Suites Las Cruces
SUITE TWO DOUBLE BEDS
Room photos
12 photosSelect a photo to open the full-screen viewer.
Photo unavailable
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Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Smoking room- Room size
- 31 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2D
Room amenities
- Wake-up service
- Kitchen
- Minibar
- Centrally regulated air conditioning
- Living room
- Bathrobes
- Bathroom
Facilities with extra charge
- Desk
- Wi-fi
- TV
- Fridge
- Microwave
- Tea and coffee making facilities
- Ironing set
- Safe
- Fan
- Cable TV
- Toiletries
- Hairdryer
- Direct dial telephone
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE AccessibleSUITE • AccessibleSUI.H6-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringHill Suites Las Cruces
SUITE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOMSUI.B1-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING BED ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringHill Suites Las Cruces
SUITE KING BED ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING BED ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B1-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE Accessible Two Double bedsSUITE • Accessible Two Double beds • 1 Bedroom • 31 m²SUI.H6-2D
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 31 m²
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 4
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- Accessible Two Double beds
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringHill Suites Las Cruces
SUITE Accessible Two Double beds
Room photos
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 31 m²
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 4
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- Accessible Two Double beds
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6-2D
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BED • 1 Bedroom • 31 m²SUI.H6-KG
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 31 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Sofa bed, King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringHill Suites Las Cruces
SUITE Accessible KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 31 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Sofa bed, King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6-KG
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDSSUI.2D-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringHill Suites Las Cruces
SUITE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2D-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE AccessibleSUITE • Accessible • 1 Bedroom • 31 m²SUI.H6
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 31 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Sofa bed, King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringHill Suites Las Cruces
SUITE Accessible
Room photos
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 31 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Sofa bed, King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about SpringHill Suites Las Cruces
100
reviews shown
Randa
The only thing I can say was nice was my room. This stay was terrible. Everything was broken and not working. The hot tub was broken which was a huge disappointment because that was one thing I was so excited about. I had went down for my birthday weekend and nothing besides the room was good about my stay. The Gym was closed for maintenance, the side door that was closest to my room to enter the building was broken and they never ended up putting a rock to keep it open like they said they would. The fireplace outside was not working and had no propane. They called me on one of the days and said the water had to be shut off for a while due to them having to work on something. It was off for a good 45 minutes or so. I am just not happy with them. Just a heads up for anything planning a trip there. The other hotels around it are way nicer.
Jamie
Ceiling fan in room was really dirty. Some light stains on Sofa cushions. No knob on the inside of the sliding bathroom door, so no way to lock it either. A piece of carpet used for baseboard trim to bathroom door entrance was missing. ALL the staff were great! Breakfast was good. Parking was also good. Nice hotel, just needs attention to cleanliness/missing items as listed.
Rey
Everyone was helpful
Jimmy
Not as kept up as it once was
Vianey
Nice a everything clean
Verona R.
Property was clean and staff very friendly
Cassie Hue
Overall it's good, little disappointed that my room didn't clean for my 2 nd night staying there.
Elizabeth
Bathroom door didn’t close
Bianca
The place was nice and clean. The rooms were very spacious. The pool was not open and I wish they would advertise that at the time of booking or on the website!! That is a big plus for us. If we would have known the pool wasn’t open we would not have chose this hotel.
Alejandro
Very nice and spacious room. The mattress was very comfortable. The overall experience was great.
Araceli
A/C made a loud noise before starting each time and the door didn’t close all the way so others opening and closing their doors made ours make a rattling noise.
shahid
The breakfast person was always overwhelmed when people were asking for refills of coffee or creamer. It's not hard.
Jerome and Gloria
We stayed for 1 night. Well managed and very clean. Breakfast was good.
Lourdes
It was a quiet stay. Rooms are large. I did noticed beds were double beds, not two queen size beds. However, mattresses were very comfortable.
Teresa
Continental breakfast wasn’t available at 7 on our first morning. Instead it was all set up at 7:30 when we had to leave for an appointment. “Fresh” was anything but and included brown bananas both mornings. Room condition: tv didn’t work, refrigerator didn’t work and didn’t have a temperature dial. One serving of coffee in the room for 2 people was provided. No spare toilet paper roll. At check in, clerk behind desk was dressed sloppily, we weren’t informed that the room would only be cleaned every other day, including but not limited to emptying trash or making bed. Maintenance staff fix tv looked unprofessional at best. Will reconsider staying at a Marriott property in the future.
Ann Lynn
Friendly staff.
Joni
The room was clean and inviting. It had the amenities that we needed. It even had complimentary shampoo, conditioner and body wash. We enjoyed our stay there. The breakfast was good but we only ate there once out of the 3 nights we were there. If you don't like the breakfast there, there are restaurants nearby including MacDonald's and Cracker Barrel.
Abel
Staff was helpful
Garen
Good places to say
NORMA
Smooth checking in, friendly staff and clean room.
Joe
Yes
David
Great!
Teresa
Surprised there was only a shower vs a bathtub. Staff was great.
John
The bed was super comfortable the room was clean incredible staff thank you
Yorlenice
Cleanliness, amenities, location, good breakfast, and friendly staff.
Lisa
Clean rooms. Breakfast was good for hotel breakfast. Nice staff
Ricardo
Just one of the front desk assistant was kind of mean his name is richard
Balamurugan
Spacious room
ERNEST
Some spots not lit up like other areas
Caitlin
Super convenient - the person who manages the breakfast bar lights up the entire property. His commitment to excellence and the light he exudes is contagious. Our party was splt and we all notcied ghin. The world needs more of him…should’ve asked his name. I sure hope the owners/management read this.
Samantha
The room was great! Plenty of space and incredibly clean! Check in staff was tired and rude. Beware of the bathrooms, my son was locked in for about 20 minutes. Good selection for breakfast, but it was cold.
Gina
The rooms were clean!!! We left a cell phone in the room on check out day and Richard was super rude to myself and my elderly mother. He was not helpful at all. He also made faces when we asked for water at the front desk. He wouldn't let us back in the room until I asked for a manager. The maintenance man was very kind and he helped my mom retrieve the phone. We didn't catch his name. The cell phone ended up being bin the office at the g ront.
Jesus Antonio
Fire alarm went off at 3 am. Unacceptable.
Franky
No hot water, old building
Dustin
Nothing worse than a cold shower at 5 am
Terrible room design, bathroom is at the foot of the bed(s) just what my family wants to smell first thing in the am…
Terrible room design, bathroom is at the foot of the bed(s) just what my family wants to smell first thing in the am…
Jessica
I checked into the hotel after a 10+ hour drive in the cold and rain, and was never informed at check-in that the hotel had no hot water, even though staff already knew about the problem. After such a long trip, all I wanted was a hot shower to unwind, and finding out only after getting to my room was extremely disappointing.
I was too exhausted at that point to pack up and find another hotel. When I asked about compensation, they only offered 20%, which felt unfair given they were aware of the issue beforehand and didn’t disclose it.
Before checking out, I tried to speak with the manager, but was told she was “running late” and then suddenly “not coming in.” I called over the next few days and left messages, but never received a call back.
Overall, very poor customer service and lack of communication. I expected much better.
I was too exhausted at that point to pack up and find another hotel. When I asked about compensation, they only offered 20%, which felt unfair given they were aware of the issue beforehand and didn’t disclose it.
Before checking out, I tried to speak with the manager, but was told she was “running late” and then suddenly “not coming in.” I called over the next few days and left messages, but never received a call back.
Overall, very poor customer service and lack of communication. I expected much better.
Jill
Basic but met my needs and I got a good nights sleep. I enjoyed the ceiling fan in the room!
Raegan
Yes,yes
Kelly
The staff is excellent and this is a quiet hotel. Also on the day you checkout they don’t knock on your door bothering you. I like the room setup and it has a wide couch that can be used to sleep on. For Las Cruces it’s a great place to stay.
Randel
Clean room, breakfast okay
Nicola
Bed comfort
Carla Sue
The staff was very friendly. The property was basically clean.
Carolyn
Pool area could have been cleaner provide 2 bottles of water
Patrick
The staff were great.
lisa
Room was very clean and all the amenities were in there. Front desk staff very courteous
Sergio
Very Clean room
Randy
Would stay again.
Marcos F
i really have nothing to say
Tamara
Great healthy options for breakkfast! We are vegetarian and had a lot of options!
Carolyn
Please include 2 bottles of water in each room also hand lotion
Shirley
Love the setup of the room. The bathroom was very spacious, cleaned, and comfortable.
Thomas
Out of the 4 nights we were there the room was only serviced on the second night because we complained that it was not serviced. The next 2 nights there was no service. The sheets smelled. The water glasses were dirty. The toilet paper was so thin you could see through it. We had to go to Walmart to buy toilet paper. The carpet was sticky like it had been spilled on and never cleaned. I could not believe this was a Mariott. If this is Mariott's new standard i would not book with them again.
Christa
It was like another hotel trying to be a Staybridge. It was unlike any other Staybridge Suites we’ve ever been in. “Shabby” best describes it.
Talie
Staff was very nice, unfortunately we were put into the hearing impaired and handicap room which definitely would be a hazard for handicap individuals. Bathroom floor was sloped away from the shower and roll in shower floor floods the entire bathroom floor making a huge pool in the bathroom, later to find that the floor above the room had leaking pipes, which then dripped down thru the ceiling into the bathroom as well. Staff moved us into a new room, next door, which was exactly the same type of room. Ceiling was not leaking there, but the shower was the same and drained to a low spot into the middle of the bathroom area.
James
Hotel itself was nice and staff allowed us to park are bikes in front to keep them safe. Surrounding area was okay, but a homeless person kept circling the property, but bikes were not messed with.
Douglas
This property is above and beyond. Especially Virginia. She was the most accommodating staff member and helped us in every way after a long day on the road. We will stay here anytime we pass through and are eternally grateful for the amazing service provided at this property.
Brittany
We will never stay here again. Toothpick very intentionally stuck into the carpet which I stepped on and went through my foot. Damages, stains on carpet, rust, hard water crust all over faucets and rooms not kept up.. Sinks not draining, low water pressure for showers, awful smell coming from shower drain, fridge not keeping cold enough for milk for baby. No phones in room to call for housekeeping or front desk.
Devin
Courteous Staff. Great location for travelers. Clean rooms.
Linda
Great place
Excellent hotel, staff and location. Met all my hotel needs.
Linda
Family trip
One of the best hotels I have stayed in ever. Especially love the pool, the Continental breakfast and the cleanliness.
Carlos
Beautiful clean room.
Lashante
Staff was friendly and helped with any issues we had. The only downside is house keeping never came during our whole visit from Sunday until Thursday. We also had asked for them to come and they said only after three days. Super disappointing but the staff was nice and professional.
Ryan
Easy quick check in. Overall great price.
Monica Bridget
Homeless on the streets
Ryan
Staff is friendly and helpful.
Alan
Clean and updated rooms! Staff was extremely helpful and friendly. Close to everything!
Seth
Sites are roomy with couch and kitchen area.
Also had small gym, pool and hot tub.
Also had small gym, pool and hot tub.
Kayla
The room I was given was updated and overall pretty clean until I checked the bathroom. I guess maintenance went in after cleaning and fixed something in the shower, the drain cover was left on the floor, and there was dirty boot prints and hair on the bathroom floor. I was already settled in and didn't want to get another room, so I grabbed a towel and cleaned it up myself.. There was very little hot water, and the air-con unit was noisy enough I had to turn it off to sleep. I did not get breakfast at the hotel, and there is some road construction around so plan ahead.
Karmela
Pool was dirty, jacuzzi wasn’t operable, bathroom toilet didn’t flush, bathroom sink didn’t drain, and the front desk wasn’t helpful in trying to resolve the issues.
Claire
Very dirty! Bed bugs and mold in the pool area
Nicolas
I liked the cleanliness and quiet environment
Michelle
Great location, continental breakfast was awesome and the price couldn’t be beat!
david gonzales
Quiet and clean.
Ruben
I really like the service
Andrea
Calm and quiet
The stay was nice, very calm and quiet. Breakfast was good, different items both days.The only thing is the bathroom didn't look very clean neither did the hot tub by th pool the cement in the pool was brown not sure if it needed a new paint job or to be scrubbed but we didn't get in because of that.
Phillip
This was a super nice hotel The staff were so kind and helpful. The breakfast was one of the best on our road trip. Would stay again for sure.
michala
We had stayed at a different spring hill suites in the past which we enjoyed and thought we would give this a try. We were not thrilled with this hotel, it’s really old, needs some major updates, the breakfast was hardly edible, they ran out of plain bagels by 8:00am, not a great selection at all, butter had just come out if the freeze and was rock hard and not spreadable.
Pillows need to be replaced, room needed some updating, it’s just an old hotel
Pillows need to be replaced, room needed some updating, it’s just an old hotel
Gerardo
Very comfortable, good breakfast, I only would suggest you that put more big towels
Maira
Loved it. Will be back to stay here again July 2nd
Brett
Nice
gary
Exterior needed upgrade. Looked tacky for being relatively new.
Yolanda
Ok
Carolina
The hotel is gonna all on is pretty clean
Angelo
Very clean.
Modern.
Friendly staff.
Comfortable.
Modern.
Friendly staff.
Comfortable.
Rafael
Nice property good and clean
Robert
Nice quiet ppace. Decent size rooms, good space.
Kenneth
I’ve stayed at SpringHill suites before and had a great experience so I didn’t bother to read the reviews. Big mistake. This property is a very pale relative. The first room we were given on the ground floor had a window that couldn’t be locked. There is only one night stand by the bed and the side with no night stand has no plug ins available. The air conditioner sounded like a diesel engine and we had to turn it off to sleep. Not sure why Marriott went cheap, but they’ve moved a step lower in my book. However the staff were friendly.
Janet
Our original stay was booked for 2 weeks. Our aunt passed away unexpectedly and we had to leave the hotel sooner than planned. The hotel refused to shorten our stay and charge only the days we actually stayed. They went ahead and denied the accommodation and charged the 2 full weeks even though no one was in the room for a week.
Laura
Hotel needs to be updated and deep cleaned. The hotel room did not have a deadbolt (only the hook on the door and the main lock). Maybe that would have been sufficient if someone tried to break in. However, I could see light coming through all around the door so I doubt it. The staff were very nice and helpful. I as disappointed and will probably go back to a neighboring hotel next time I’m in that area.
Dennis
Great for 1 night
LAURA
Profesional and friendly. Clean and good sized room. The temp was just right. Enjoyed our stay. We will continue to stay on our future visits to Las Cruces.
Clarissa
We came for the Gus Macker and this place was better than the pictures. It was very nice, it was clean, quiet and comfortable. The pool area is pretty small, we wanted to hang out in the hot tube after the Macker but it was packed with kids because the pool isn’t heated, it’s cold. Either way breakfast was delicious, typical hotel breakfast. Coffee was amazing and surprisingly close to a Walmart and an Applebees which was exactly what we needed after a hot day in the sun. Will definitely stay here again!
Lorraine
Stay
Great service, convenient and very clean. Did have a chance to have enjoy some of the benefits but was very pleased
Louise M.
Breakfast wasn't very good. All else was great!
Sherrie
Very nice rooms and front desk personnel.
Patricia
Welcoming staff
Spacious room, comfortable bed
Room and facility clean and maintained
Breakfast offerings decent
Spacious room, comfortable bed
Room and facility clean and maintained
Breakfast offerings decent
Yazeed
Great for an overnight or extended stays. Has all the essentials. Safe property.
Kimberlie
The entire property was very clean. Bed was super comfy. Would definitely stay again.
George
Breakfast was poor
darlene mangum
Quiet and Clean nice staff around the clock
Location & surroundings
SpringHill Suites Las Cruces
1611 Hickory Loop, Las Cruces, United States
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SpringHill Suites Las Cruces
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