Name: SpringHill Suites Midland
Address: 800 Joe Mann Blvd, Midland, 48642, US

10/10

Exceptional

23 Jul 2026

debbie

Had a great time….. everyone was great and the food was really good!!!

4/10

Poor

21 Jul 2026

Francisco

My room was unacceptable, it looked like someone just did the bare minimum. The sheets had stains on them, the bed spread and pillows had hair. The bathroom was not swept the pull out sleep bed was dirty. The only reason i didn’t leave was because it was late at night and my family was tired. The staff was accommodating and transferred me to a clean room, no problem with them. Very kind and understanding.

Friends_and_family Family

10/10

Exceptional

18 Jul 2026

William

Fantastic stay! Staff were friendly and couldn't do enough for us. Room was huge and accommodated the 5 of us easily. Breakfast was plentiful. Excellent location. Lots of food options around the hotel. Lots of smoke from Canada during our stay and staff couldn't have been nicer about it. Would definitely stay again.

Family_with_children

10/10

Exceptional

17 Jul 2026

Justin

Room was clean, comfortable and breakfast options were fantastic

Family_with_children

10/10

Exceptional

15 Jul 2026

Giulia

The room was excellent and the staff was very helpful!

Self

10/10

Exceptional

07 Jul 2026

David

Great stay in a great place.

10/10

Exceptional

04 Jul 2026

kenneth

Great location and clean

2/10

Poor

03 Jul 2026

David

Absolutely awful customer service from the site manager. Power went out in the middle of summer with no air or lights for an extended amount of time with no resolution in sight! Staff on site told us we could check out and be refunded! Many of us checked out and were unable to receive an immediate refund but were told to contact the manager on Monday and she would reimburse us. I contacted the manager that week only to be informed they were not going to reimburse anyone! I paid for a room that had no power and that I didn’t even stay in! I paid to relocate to a hotel that was much nicer and should have booked anyway. I coach softball and had a bunch of families staying at this hotel. We play multiple tournaments in this area and will NEVER stay here again. I hope the 1 night of not refunding my money was worth the many weekends/families staying at your hotel in the future!

Friends_and_family Family

10/10

Exceptional

27 Jun 2026

Blake

The hotel was nice and comfortable and the staff was friendly and helpful.

Partner

10/10

Exceptional

08 Jun 2026

Pam

All was nice at this hotel.

Friends_and_family Family

10/10

Exceptional

04 Jun 2026

Chris

Amazing experience, our go to in Midland

Family_with_children

10/10

Exceptional

03 Jun 2026

Stephanie

Clean, big rooms and friendly staff.

Partner

10/10

Exceptional

26 May 2026

HEATHER RENEE

Clean room and friendly staff.

Family

4/10

Poor

06 May 2026

Jarrod

I stayed here back in January, I booked a room with an accessible tub and was placed in a suite with a shower. After the initial complaint they moved my family up a floor to a room with a tub. The hardware from the faucet had water spraying all over the bathroom, which I wasn’t impressed about given it was a new property. I needed this tub given I was postpartum and healing, this was specifically the reason why I booked to begin with. I was in tears at this point and the tub itself was dirty and had human hair in it. It made me feel worthless in my time of need that they couldn’t give me a functional, clean room in one of the newest hotels in Midland. After another time complaining, the girl at the desk offered points towards my next stay. I don’t know anything about how that would have came to my credit. To this day I still feel robbed and cheated of what should have been a healing experience for me, and it was never made right by management. I hope that anyone who thinks of staying here takes their hard earned money to someone more accommodating and actually cares about their guests and their needs.

Family_with_children

10/10

Exceptional

26 Apr 2026

Andrea

I had a wonderful stay at this hotel! Everything was exceptionally clean and well-maintained, which made the experience even more comfortable. The location is perfect—close to everything you need, making it very convenient to get around.

A special thank you to Stephanie at the front desk—she was absolutely amazing! Friendly, professional, and always ready to help with a smile. She truly made my stay even more enjoyable.

I would definitely stay here again and highly recommend it to anyone looking for a great place to stay!

Self

10/10

Exceptional

23 Apr 2026

Jasmine

Clean. Easy check in. Big rooms. Gives luxurious.

Self

10/10

Exceptional

20 Apr 2026

Susan

Everything was great!

Friends

10/10

Exceptional

19 Apr 2026

Cheryl

Suite was nice however it could use a perimeter clean vacuum around those spaces vacuum don't get. Staff was nice and accommodating. check-in was simple. Breakfast was ordinary. I liked there Bold coffee. Easy to find location and close to Meijer. Great parking.

10/10

Exceptional

16 Apr 2026

Kendra

Room was clean. Breakfast was good and hot. Staff nice

8/10

Excellent

01 Apr 2026

AndyAmber

Breakfast was not the best. Omelettes were dry and the hard boiled eggs just didn’t taste good.

Friends_and_family Family

8/10

Excellent

01 Apr 2026

Arielle

They no longer have a hot tub even though it’s advertised as having one.
It’s a great hotel but it was disappointing to learn the hot tub wasn’t there anymore

Partner

10/10

Exceptional

23 Feb 2026

Kaelynn

Great suite

Family_with_children

10/10

Exceptional

22 Feb 2026

Kaleb

Everything was great, the only negative was that the hot tub was just recently filled with concrete and tiled over. Would highly recommend.

Friends_and_family Family

10/10

Exceptional

22 Feb 2026

Molly

Room was clean and tidy. Nice amenities.

Friends_and_family Family

6/10

Pleasant

12 Jan 2026

Kelsey

The room was clean and spacious however the TV was placed in an odd place on the wall, did not swivel to allow good view from the beds and the channels did not work at times with the connection being lost. The hotel staff were kind but not present at the front desk most of the time. The continental breakfast had many options and with a very nice presentation. Not hot tub, which was a bummer, but the indoor pool was as hit for our young kids since we stayed in January and not much else to do. Overall, a nice stay for a few nights.

2/10

Poor

10 Jan 2026

Heather

We had a few small things that seems off in the room. Lights that randomly turned off and a coffee machine that didn’t work but my biggest issue was our rooms door locking mechanism.

When letting the door shut the lock did not engage. Even giving it a tug or pushing the door didn’t engage the lock. Once the door swung shut you could push it back open from the outside or pull it open without turning the handle from the inside.

The only way to get the lock to engage was to turn the deadbolt from inside the room so there was no way for us to secure the room without leaving one person behind. As a mom traveling by myself with kids it felt so unsafe.

I did not discover the issue until 2 in the morning after my kids were asleep so changing rooms did not seem like an option especially since I could lock the deadbolt from the inside. Though I did not sleep well regardless.

Normally I let them sleep in and walk in the treadmill in the morning though with the door lock situation that was out of the question.

I did talk to the front desk at check out and was basically told “thank you. Had you booked directly I’d refund some of the charges but I can’t do anything since you booked through especially”.

Lesson learned. Always always always double check all the locks and be careful how you book hotel rooms.

6/10

Pleasant

03 Jan 2026

Judy

No Hot Tub! Remodeled & it looked like a down grade is we’ve stayed here many times in the past. They got rid of the nice gas fireplace in the breakfast area. Rooms were remodeled as well, but apparently they didn’t use new mattresses mattresses in our room. We’re pretty rough.. the couch used to have a cute trundle bed feature. They got rid of that. The brand new shower leaked all over the bathroom floor when you took a shower.

Leisure Family_with_children

6/10

Pleasant

01 Jan 2026

jonathan

The design of the bathroom could use some different thinking. The toilet paper dispenser was a far reach from the toilet. when taking a shower, the doors did not meet so the floor gets extremely wet and the towel you put down on the floor gets soaked. If no towel was put down, this creates a dangerous situation with the floor getting very wet and extremely slippery.

The television would not tune in a lot of the stations.

Leisure Family

6/10

Pleasant

26 Dec 2025

Jayden

Room was okay! Very clean but the fan wouldn’t run for longer than 5 minutes before turning off. Our hotel room door also wouldn’t lock… so anyone could open the door from the outside. They were VERY accommodating and gave us a new room free of charge and told maintenance (which we heard the next morning). Nice place that feels safe and comfortable regardless.

Partner

10/10

Exceptional

22 Dec 2025

Jeanice

yes, the room was spotless and the staff was terrific.

Friends_and_family Family

10/10

Exceptional

08 Dec 2025

Joyel

staff was super nice, bathrooms were clean, smelled nice

Leisure Family

10/10

Exceptional

06 Dec 2025

Kathy

The lady who takes care of the breakfast is absolutely wonderful! She made my day with her kindness.

10/10

Exceptional

05 Dec 2025

James

nice quiet clean place with a nice breakfast

Leisure Family

8/10

Excellent

03 Dec 2025

David

Clean, friendly staff, excellent work out room. Breakfast needs improvement.

Leisure Partner

8/10

Excellent

11 Nov 2025

Colton

Very good

10/10

Exceptional

27 Oct 2025

David

Nice hotel, quiet, and friendly staff

Partner

10/10

Exceptional

26 Oct 2025

Susan

Housekeeping is amazing, our room 2019 was perfect! Super clean and look fabulous...the fabrics, linens, colors and appointments were great too. A little tricky finding all the light switches but we did! Check in was easy. We didn't use any of the extra offerings like pool, hot tub or workout room. Breakfast was perfectly set up, everything refilled timely as guests were preparing their plates, choices for everyone. We only had raisin bran but there are many selections to fit all ages and tastes. Parking was sufficient, the hotel looked like it was fairly full...every area was quiet and organized. Thank you for caring about your guests so well!

Leisure Friends

8/10

Excellent

24 Oct 2025

Katherine J Elliott

Everything was great except for the low toilets without a handrail.

Friends_and_family Family

10/10

Exceptional

18 Oct 2025

Dawn

A great stay!

Loved the room, so comfortable and plenty of space. Very clean and quiet. Comfortable bed, too!

Friends_and_family Family

10/10

Exceptional

15 Oct 2025

Steven

Great location

Leisure Family

10/10

Exceptional

12 Oct 2025

Sarajane

Clean, quiet and large rooms

Leisure Family

4/10

Poor

30 Sep 2025

Samantha

I I informed the front desk that the hotel my boyfriend and I reserved smelled strongly of water damage and mold. After inspecting the room, we noticed the exhaust fan in the bathroom was not functioning, which must have caused moisture buildup from the shower. Due to my allergies and the odor alone, we decided to report this. Unfortunately, they had no other rooms available that night, and my boyfriend and I had just spent six hours driving after a long day at work. The front desk offered a small refund and a can of room spray. However, the spray worsened the smell by adding another strong odor over the mold. The windows didn't open, and although my receipt stated I would be charged $187, I was actually charged $210 with no refund offered. I rarely complain, but I was frustrated because I was overcharged compared to the receipt and couldn't sleep due to the odor.

Leisure Partner

10/10

Exceptional

29 Sep 2025

Bobbi

We had a little hiccup at first. The AC in the room was extremely loud. We called the front desk and they immediately changed our room. We be staying here again.

Leisure Family

8/10

Excellent

23 Sep 2025

Jill

The bathtub wouldn’t drain Kids were running in the hallway and knocking on our door

Leisure Family

10/10

Exceptional

22 Sep 2025

Carl

Nice hitel

8/10

Excellent

21 Sep 2025

Tamika

This is a very nice quiet spot. Surrounded by shopping and restaurants. It was very convenient.

Leisure Family

8/10

Excellent

20 Sep 2025

Jason

Always clean, but maybe some new pillows!🙂 great service!

10/10

Exceptional

09 Sep 2025

Jonathon

The rooms are nice. Staff is helpful and kind. Close to what I needed to do. I would stay again.

Business

10/10

Exceptional

24 Aug 2025

Ava

Nice decor, friendly staff!

10/10

Exceptional

18 Aug 2025

Thomas

Clean and updated facilities. Food at breakfast was tasteful and plentiful. I think extending the time an additional half hour would be appreciated.

Leisure Family

10/10

Exceptional

17 Aug 2025

Collin

The staff were very courteous and accommodating in every way. Very pleasant stay.

Business Family

4/10

Poor

10 Aug 2025

Kenneth Vanilla

Staff was professional and courteous but my room had poor air conditioner performance. The room was hot and muggy.

10/10

Exceptional

10 Aug 2025

Selina

Clean and easy check in

Family_with_children

10/10

Exceptional

07 Aug 2025

Yohan

very kindness, clean.

Leisure Family

6/10

Pleasant

06 Aug 2025

Roger

Hotel is very clean and quiet. Staff was friendly but they don’t provide you with all information. Such as house keeping is only every other day. We had a toilet leak on a Saturday they had to move us since the one maintenance man doesn’t work on the weekends. Then the 2nd room had motion sensors on the lights and even though we were in the room the lights went out every 20-30 seconds. They offered to move us a 2nd time. We declined. The maintenance man fixed that problem on Monday morning

Leisure Partner

10/10

Exceptional

26 Jul 2025

Josh

We had a fantastic stay during a naval tourney! Great staff, great room, quiet and clean!

Leisure Family

10/10

Exceptional

11 Jul 2025

Anne

The hotel was very nice. In fact we liked it so much we extended our stay an extra night. The complimentary breakfast had nice options. Our room was large and very comfortable.

Leisure Partner

10/10

Exceptional

09 Jul 2025

Tara

No complants

The room was spacious, enjoyed the pool. No complaints

Friends_and_family Family

10/10

Exceptional

04 Jul 2025

Lori

This hotel was very clean. The breakfast was great!!! The staff were very friendly!!!

Leisure Family

10/10

Exceptional

17 Jun 2025

Basil or Anne

Clean, quiet and safe. Beautiful area, only a few miles from downtown.

Leisure Partner

8/10

Excellent

12 Jun 2025

Austin

Wonderful staff.
Notice on the pool being down for repairs would have been great to know. I would have stayed at the Marriott renaissance, which is right next-door, but you’re not allowed to use their pool if you’re staying at this hotel didn’t make much sense to me besides that fair place to rest your head

Business_and_leisure Family_with_children

10/10

Exceptional

05 Jun 2025

Jon Kyle

Great stay.

Leisure Partner

8/10

Excellent

25 May 2025

Kelly

My husband and I with our 2 children stayed here for a second time in recent years to explore the area. We stayed 2 nights. Check in was easy and staff were very polite. Room was clean. The hotel was quiet and comfortable. The pool was a bit too cold for us but the kids didn’t mind. The hot tub is out of order unfortunately. Breakfast was a plus with many options. We will definitely stay again next time we are in the area.

Leisure Family_with_children

10/10

Exceptional

23 May 2025

paul

Spacious and great location

Great overnight stay. Loved the spacious room and cleanliness as well as all the shopping right nearby.

Partner

10/10

Exceptional

18 May 2025

John

Very good hotel.

10/10

Exceptional

09 May 2025

Victoria

Most friendly and welcoming staff ever!

My husband and I absolutely enjoyed our stay. One of the greatest aspects was how friendly and welcoming and respectful all the staff were to ourselves as customers but also to one another. I believe the staff at this hotel may be the most welcoming I have experienced outside of Disneyland. We'll done. I genuinely felt they were happy we were there and were happy to be there themselves. The customer service at this hotel is a competitive advantage in my opinion. Thank you!

Friends_and_family Family

6/10

Pleasant

04 May 2025

Lori

no room cleaning unless you have a 4 day stay...What the heck? also the room phone was not working. Just a bit disappointing. The room was clean upon arrival and was spacious.

Friends_and_family Family

8/10

Excellent

29 Apr 2025

Erin

Beautiful room, but tv needs to be moved

It was a very nice place, and a great room. The one thing that was not good at all was the location of the television. It was not across front the beds like normal, or even in the sitting room where the sofa is. It was on a wall between the two areas, where it was difficult for the closest bed to watch, and impossible for the farther bed to see at all. There was plenty of wall space across from the beds.

Business

10/10

Exceptional

29 Apr 2025

Andrea

I loved everything about this hotel.

Leisure Self

6/10

Pleasant

27 Apr 2025

Stephanie

The beds are really firm so they were hard for me to get a good night's sleep. The hot tub was down and they said they were not going to be getting it fixed. The breakfast was decent

Leisure Family

4/10

Poor

27 Apr 2025

Wayne

Toilet leaked the furnace vent was broken they decided to switch our room at 10:30 at night I was asleep already.

Partner

10/10

Exceptional

13 Apr 2025

Selina

Rooms were clean

Leisure Family

10/10

Exceptional

26 Mar 2025

Wendy

This hotel was perfect! It felt more like a condo than a hotel.

Family_with_children

10/10

Exceptional

11 Mar 2025

Selina

Great stay

10/10

Exceptional

03 Mar 2025

Jessica

It was a great stay for our team.

8/10

Excellent

24 Feb 2025

Jaquan

Nice area to eat, shop, or just chill

10/10

Exceptional

20 Feb 2025

Timothy

Good location.

8/10

Excellent

19 Feb 2025

M-CICERO

in quite area.

Business Self

10/10

Exceptional

17 Feb 2025

Patti

they were under constructions so the laundry facilities were out of order, but otherwise everything was great.

Leisure Family

8/10

Excellent

15 Feb 2025

Robert

The staff was accommodating and the room was recently remodeled. They also had GF breakfast options and catered to other dietary needs.

Leisure Partner

8/10

Excellent

11 Feb 2025

Donna

Noise

Was ok til 10 pm when doors kept slamming shut across from us went on for over an hour thought there was a noise ordinance like most we stay at

Friends_and_family Family

10/10

Exceptional

10 Feb 2025

Charles

Nice size room for the price and was clean. Employees very nice and helpful.

Business_and_leisure Self

10/10

Exceptional

09 Feb 2025

Kristy

Clean comfortable excellent!

Clean, comfy, well designed! Staff is friendly, breakfast was great. The room layout and trundle bed sleeper sofa is brilliant. Everything was super clean. The staff was great and the noon check out is a plus as well. So many stores right in the area! Lucky’s steakhouse next door is delicious too!

Friends_and_family Family

10/10

Exceptional

05 Feb 2025

Maegan Jean

Amazing staff, an incredible breakfast, and a clean environment. Every time I need a place to stay in Midland, I’ll be staying here.

Leisure Partner

8/10

Excellent

03 Feb 2025

Darion

Definitely recommend. Property was clean for the most part, rooms were very cleaned, hallways could have used a good vacuum. But everything else was cleaned and smelled good! Some of the property is currently under construction due to renovations. That doesn’t bother me but a deciding factor in picking this hotel vs others was that it had a hot tub, but shortly after arrival we found out the hot tub was out of order. Very disappointed because we didn’t see that being reflected on the site. Breakfast was hot and amazing! Lots of options. But was made the visit one of the best visits in a long time as the staff who checked us in/out. Christian was AMAZING! Really nice guy.

Leisure Family

2/10

Poor

02 Feb 2025

Wendy

Horrible communication! Not friendly staff!

My daughters and I were getting together to celebrate my youngest daughter’s birthday. We were all coming from different parts of the state and due to my work ( I’m a traveling nurse) was unable to get there first. The room being already paid for, my youngest daughter ( age 23) was coming in first. I had called the desk to make sure she would be set for check in. The attendant said “yes, all she would need was a drivers license”. After she got there she was turned away because she didn’t have a credit card. She called very upset because she doesn’t have one. I talked to the attendant and said I could take care of it over the phone ( no problem- right?) NOPE, they needed a physical card. Finally the girl allowed my daughter to check in and I got there as fast as I could.
The refrigerator broke- so all our food was spoiled by morning. It was working when we got there. We couldn’t regulate the temp for the jacuzzi tub. We had asked for late checkout but the co- manager Christian said they didn’t do that. We ended up leaving the room 30 minutes later than the regular checkout time. They charged me $50!! Never told me at the time I had asked or we would’ve sped up a little faster. It’s not the money they charged that made me so angry it was the lack of communication at this hotel. Very poor communication. I didn’t feel the staff were very friendly either.
I will never stay there again.
The breakfast area was very clean and the lady attendant was super nice!! only nice thing!

Friends_and_family Family

10/10

Exceptional

02 Feb 2025

Richard

Great staff, and breakfast

Great staff, and breakfast

Partner

10/10

Exceptional

19 Jan 2025

Elizabeth

They did a fantastic job making the stay pleasant despite tiling work they were doing in the lobby. The breakfast was immaculate and very well maintained.

Business Self

10/10

Exceptional

18 Jan 2025

Mike

The hotel is under construction. The floor I am on is immaculate.

Leisure Self

10/10

Exceptional

09 Dec 2024

James

The hotel and rooms were clean and the staff was great.
I would recommend to anyone

Business_and_leisure Partner

10/10

Exceptional

25 Nov 2024

melissa

Quiet and central location

Business Self

10/10

Exceptional

28 Oct 2024

Diana

Very clean, breakfast available , walking distance to stores and restaurants.

Family_with_children

10/10

Exceptional

07 Oct 2024

David

Great property, friendly staff. Pool was nice and open till 11pm which is nice because most hotel pools close at 10pm. Hot was great too!

Leisure Family

10/10

Exceptional

22 Sep 2024

Patricia

Very nice. Very comfortable

Partner

10/10

Exceptional

19 Sep 2024

Marie

Staff was excellent. Upon check in we were upgraded to an easy access suite so we would not need to use the stairs due to a mobility issue. Our safety was their top concern.

10/10

Exceptional

26 Aug 2024

Mary

Very nice stay.

2/10

Poor

25 Aug 2024

MAUREN

My husband and I checked in on Saturday for a getaway that we've been really excited about. We arrived at 1:30 for check in. We were given keys and headed to our room. When we got to our room, someone was in there and said, \"this is our room, we just checked in.\" So we went back to the front desk and was told that there is no one in the room. I said - go check for yourself, someone was in there. They gave us another room. It had a shower in it. I booked a King with a hot tub IN THE ROOM. The picture on Expedia confirms this. When I went back for the third time now, she said, we only book you what we have available as you book thru third party. At this point, I am furious. She clearly gave our room away, then put us in a room with a shower. My husband has back issues and requested a tub for a reason. They ended up putting us in a third room which was a handicapped room. We ended up keeping the room because at this point, I've been to the desk at least 4 times within 30 minutes. We were heading out for the night and noticed that the room was not getting colder. My husband called before we left and requested someone to check it out. No one ever came to the room and it was hotter than it was when we left. At 2am, I called the desk again because there were kids jumping off the bed above us. Nothing was ever done. If I could give negative stars, I would. The front desk lady was new and confirmed she messed up. I will NEVER stay here again and will be sharing.

Leisure Partner

8/10

Excellent

19 Aug 2024

Christine

Excellent value for a lovely stay

Friendly staff,very nice and clean facility. Great amenities and lots to do in surrounding area of hotel. Great value and would definitely stay there again

Business Partner

10/10

Exceptional

18 Aug 2024

Robert

Area around the hotel and then the hotel was very clean and the staff was very helpful and friendly

Leisure Self

10/10

Exceptional

17 Aug 2024

Melissa

Very clean hotel. Great breakfast options