Name: Welcomheritage Narmada Jacksons
Address: Civil Lines, Jabalpur, 482001, IN

8/10

Excellent

03 Jul 2022

Vineet

Avoid going during the wedding season when guests come in dozens and you become a part of a loud Indian wedding whether you like it or not.

The employees are much much better at service than their big metro counterparts. They treat you as if you are staying in their homes. Particularly at the breakfast buffet.

Leisure Family

6/10

Pleasant

25 Apr 2022

Cicily

it is just a ordinary property which is like any other 2* property.
The toilet commode had so many stains it was repulsive

Leisure Family

8/10

Excellent

03 Dec 2021

Pravin

Good

Leisure Friends

8/10

Excellent

08 Feb 2019

JackiU

The hotel is a decent 3 star hotel to stay in while staying in Jabalpur. The exterior of the hotel and lobby look 4 star though the room was a 2-3 star. It was spacious which is nice but the bathroom was not very clean and found hair on my toilet seat.

For it’s price, I think it’s OK to stay. The front desk staff is helpful and the lobby and property looks nice and safe.

Leisure Self

2/10

Poor

03 Jan 2019

Verified traveler

We checked in on 30th Dec 2018 at Narmada Jacksons. To begin with, they didn't have the details of our booking done though Expedia. When we reached our designated room (supposedly a romantic suite), the first thing we notice is an executive desk and chair with a sofa set (torn from all edges). Adjoining it, was a bedroom that was too cramped and the room window opening to the backside of a housing society. Please mind, the room was costing us 20,000/-+ per night

We raised our concern with the manager. He was courteous enough to show us 3 more rooms of similar type, finally we found a room which was airy and brighter (Though a grade lower).

Next morning (31st Dec), we went for our sightseeing. Before proceeding, I checked with reception if the room keys are needed for the cleaning services. He confirmed, its not required. Evening when we returned, we found the room to be in exact state that we left it in. In short, no cleaning done. When we asked the concerned person, we were told it's against the policy of the hotel to open the room with master key & clean the room (something unheard of).

We didn't have a good experience with Narmada Jacksons, Jabalpur and we won't recommend it to anyone.

10/10

Exceptional

24 Sep 2018

Nons

Friendly staff, nice spacious rooms. Don’t believe their free airport pickup they charge for it!

10/10

Exceptional

22 Feb 2018

Joseph

Centrally located with all facilities.

I grew up in Jabalpur and had past connections with the hotel. The stay reminded me of of my years in Jabalpur and the hotel provided all facilities to make my stay very comfortable. The staff was very courteous and helpful. The food excellent.

2/10

Poor

19 Feb 2018

Aniket

Plz stay away from this hotel.

Reception staff is rude. Doesnt know the check iin and out time. Please stay away from this hotel. Very bad experience.

8/10

Excellent

21 Dec 2017

Subramanian

Stay was comfortable and the service quality was also good

2/10

Poor

28 Nov 2017

Verified traveler

Overpriced and dirty

They said my booking didn't exist and lucky I had the printout cause otherwise they wouldn't let me check in and floors were never cleaned black with filth

Partner

8/10

Excellent

23 Oct 2017

Arun

Comfortable stay

Comfortable stay, need to provide exhaust in the bathroom

Partner

10/10

Exceptional

16 Oct 2017

Jacob

Excellent hotel to stay

My stay was amazing and comfortable. Excellent service. I will highly recommend everyone to stay in this hotel.

Family

6/10

Pleasant

15 Jul 2017

Seema

A hotel with very helpful and supportive staff .

I stayed with my 88 yrs. old mother who was so genuinely looked after by each and every staff as their own mother. This left a great memorable impression on us.The drivers were decent , polite and helpful . Rooms and other amenities might be better at other hotels but the staff here I found was un- matched.The room service was very prompt as well as the dinner /lunch was very delicious with less oil and spices as instructed by us.Over all the experience was good and i would certainly stay there again and again.

8/10

Excellent

13 Mar 2017

M

Newer rooms are spacious and comfortable.

Was given old rooms first that were dated and need upgrading badly. We re upgraded to newrooms

10/10

Exceptional

24 Nov 2016

Zak

Convenient hotel, close to City Centre

Very well Maintained hotel, excellent service in the restaurant and very friendly staff.