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Dann Monasterio Popayan

Popayan · Colombia

Call 4 # 10-14View location

8.6/10Excellent395 Reviews
Cleanliness9.0/109.0
Service8.8/108.8
Comfort8.4/108.4
Condition8.6/108.6
Location9.6/109.6
Neighborhood9.0/109.0
Value9.0/109.0
Amenities8.4/108.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Dann Monasterio Popayan

The hotel's eloquent architecture, conserved from its historic past, seamlessly blends with modern comforts. Located in Popayán's historic center, just steps from the main plaza and shopping, it offers easy access to the city's key attractions. A comprehensive biosecurity management system ensures the safety of guests and staff.

Please note, due to COVID-19, some facilities or services may have adjusted hours or closures; details will be provided upon check-in. Colombian guests are asked to provide EPS identification and international guests are asked to confirm they have active medical assistance insurance.

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With a stay at Hotel Dann Monasterio Popayán, you'll be centrally located in Popayán, steps from Negret Museum of Modern Art and within a 5-minute walk of Caldas Park. This hotel is 0.9 mi (1.4 km) from Popayán Cathedral and 0.9 mi (1.5 km) from Ermita Church.

Make yourself at home in one of the 47 individually decorated guestrooms, featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

Conveniences include phones, as well as safes and desks. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Popayán? This hotel has 301 square feet (28 square meters) of space consisting of conference space and meeting rooms.

A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Entertainment
Non-smoking
Business facilities
Banquet facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 1:00 PM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available No elevators Professional property host/manager Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions Pets allowed (no fees)

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

    We have included all charges provided to us by the property.

  • You need to know
    • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
    • Pool access available from 6:00 AM to 8:30 PM.
    • Children 10 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Minimal age
    18
  • Optional fees
    • Airport shuttle fee: COP 35000 per vehicle (maximum occupancy 3)
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Iglesia de San Francisco 0.1 km / 0.1 mi
Museo Guillermo Leon Valencia 0.1 km / 0.1 mi
Negret Museum of Modern Art 0.2 km / 0.1 mi
Caldas Park 0.3 km / 0.2 mi
Teatro Municipal 0.4 km / 0.3 mi
Torre del Reloj 0.4 km / 0.3 mi
Popayán Cathedral 0.5 km / 0.3 mi
Santo Domingo Church 0.5 km / 0.3 mi
Museo Arquidiocesano de Arte Religioso 0.6 km / 0.4 mi
University of Cauca 0.6 km / 0.4 mi
Humilladero Bridge 0.6 km / 0.4 mi
Ermita Church 1.1 km / 0.7 mi
Natural History Museum 1.2 km / 0.7 mi
Gran Casino Popayán 1.6 km / 1 mi
Clínica La Estancia 2 km / 1.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 1937
  • Year of most recent renovation: 2013
  • Total number of rooms: 47
  • Single rooms: 13
  • Double rooms: 32
  • Junior suites: 1
  • Suites: 1
  • Triple rooms: 5
  • Quadruple rooms: 1
  • Accessible rooms: 1
  • hotel
  • American Express
Show 67 more facilities & services
  • MasterCard
  • Visa
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Mobile phone coverage
  • Wi-fiExtra charge
  • Transfer serviceExtra charge
  • Secure parking
  • Airport Shuttle
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Medical serviceExtra charge
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Hotel safe
  • Cloakroom
  • Shop
  • Garden
  • Terrace
  • Concierge
  • Sun terraceExtra charge
  • Gym
  • Newspapers
  • Luggage room
  • Dining area: 1
  • Clothes dryer
  • Bar
  • Restaurant
  • Non-smoking area
  • Banquet hall
  • Breakfast room
  • Conference room: 6
  • Meeting room
  • ProjectorExtra charge
  • PrinterExtra charge
  • PhotocopierExtra charge
  • Business centre
  • Audio-visual equipment rentalExtra charge
  • FaxExtra charge
  • Outdoor freshwater pool: 1
  • Outdoor heated pool: 1
  • Sun loungers
  • Parasols
  • Children playground
  • TV lounge
  • Sauna
  • Steam bath
  • Breakfast buffet
  • À la carte lunch
  • À la carte dinner
  • Picnic
  • Vegetarian meal
  • Children get free accommodation, meals payable on the spot
  • Early departure
  • Identification card at arrival
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

CB

Continental Breakfast

This meal plan may be available depending on the selected room/rate.

AI

All Inclusive

Meals and selected drinks/services may be included.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Dann Monasterio Popayan

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO BEDSQUADRUPLE • TWO BEDSQUA.2B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Dann Monasterio Popayan

    QUADRUPLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDROOMSRoom • TWO BEDROOMSROO.B2

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Dann Monasterio Popayan

    Room TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Dann Monasterio Popayan

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Dann Monasterio Popayan

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Dann Monasterio Popayan

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Dann Monasterio Popayan

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH VIEWSDOUBLE • WITH VIEWSDBL.WV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Dann Monasterio Popayan

    DOUBLE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO BEDROOMSQUADRUPLE • TWO BEDROOMSQUA.B2

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Dann Monasterio Popayan

    QUADRUPLE TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Dann Monasterio Popayan

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Dann Monasterio Popayan

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Dann Monasterio Popayan

8.6
Excellent
395 Reviews
Cleanliness
9.0 /10
Service
8.8 /10
Comfort
8.4 /10
Condition
8.6 /10
Location
9.6 /10
Neighborhood
9.0 /10
Value
9.0 /10
Amenities
8.4 /10
100 reviews shown
8/10
Excellent
15 Jul 2026
elsa
Dated place with fantastic breakfast and great location.
Partner
10/10
Exceptional
20 Apr 2026
Jeremy
The room was great, the breakfast hit the spot, and the staff were top-tier—shoutout to my man Harold!

Seriously, the place is beautiful. The rooms are clean, sitting in the courtyard is wonderful, the breakfast is perfect and the staff were friendly and always helpful.
10/10
Exceptional
08 Apr 2026
Diego
Lugar lindo e bem cuidado, muito seguro
Self
10/10
Exceptional
15 Mar 2026
Andrea
I was blown away by the cleanliness of the hotel. I love the breakfast everyday and the staff was pretty friendly. I would definitely come back to stay there. I love the gardens and the birds in the patio. I highly recommend it.

I used the sauna and I would have loved to have some fresh water available outside. But, overall, I am very pleased with my stay.
Family
8/10
Excellent
22 Jan 2026
Mullard
Good service. Lovely staff. Wide range of breakfast choices. Unique location. Very close to centre of town with numerous restaurants and cafes within 5 minutes walk. Felt safe walking alone at night. My room was clean and comfortable but the finish is a little careworn.
Self
10/10
Exceptional
11 Jan 2026
Lea
It was great
Partner
10/10
Exceptional
22 Dec 2025
Mark
They do have gaurded motorcycle parking, covered and secure.

Beautiful property, 1 block from city center.

Great breakfast with great cofee

Showers very hot, rooms spotless, great front desk and porters.
Leisure Friends
8/10
Excellent
11 Nov 2025
david
I have stayed here several times. I like it. The price has increased by one third. Refrigerators are no longer in rooms. Less service at breakfast. Television is not large enough to watch from the bed. Increase price and decrease quality . Still the room is big. The bed is good. People are friendly. It’s a beautiful place .
Partner
10/10
Exceptional
06 Oct 2025
Barbara
Pet friendly and amazingly beautiful hotel. The rooms are a bit older in some spots, but the beds are so comfortable and it really has that special charm.
The restaurant has great food. The location is perfect to walk the city and see all the beautiful spots. Parking is also perfect.
8/10
Excellent
08 Aug 2025
FABIAN
Our stay at the hotel was okay, but there’s definitely room for improvement. The staff was genuinely friendly and welcoming, which we really appreciated, but the overall service took too long and could be more efficient. The rooms could have been cleaner, as we noticed some details were overlooked. While we still enjoyed our family trip, the hotel would benefit from faster customer service and more attention to housekeeping.
Leisure Family
10/10
Exceptional
04 Aug 2025
Miguel Angel
Thanks a lot
Business Family
10/10
Exceptional
08 Jun 2025
Jordi
A very old monastery, smack in the middle of Old Town.
It has been renovated while respecting the old materials, resulting in a curious mix of old and new.
Partner
10/10
Exceptional
02 Jun 2025
Juan
very charming
10/10
Exceptional
15 Apr 2025
david
very comfortable place. very clean. services available like nice hotel should have. No real complaints. When there are functions taking place it can be noisy but not late at night. Each room could use smart television and a comfortable chair but it is gracious and comfortable otherwise. The grounds are nice, pool is good..
Friends_and_family Friends
10/10
Exceptional
21 Mar 2025
Lori
We stayed at the monastery on two occasions. The room we had on our first stay had a stained and dirty carpet. We asked for it to be vacuumed and they did that, but they would be far better off, tearing up the carpet to expose the wood underneath, which I expect is beautiful. On our second stay the room was clean and had none of those issues. It’s a beautiful place with very cool old furniture. The place has lots of character and is steeped in history. It felt very special to stay there.
Leisure Family
2/10
Poor
18 Mar 2025
Carlos alberto

Pesimo servicio. Problemas sanitarios

Problemas sanitarios. El agua que llega al lavamanos y la ducha es amarilla y con mal olor. No quiseron prestar atencion. Dijeron: \"no podemos hacer nada\". CUIDEN SU SALUD. NO VAYAN A ESE HOTEL
Partner
10/10
Exceptional
15 Mar 2025
Guadalupe
Excellent
10/10
Exceptional
15 Mar 2025
Guadalupe
Everything wonderful
Leisure Family
2/10
Poor
10 Mar 2025
fernando
No me hospedé en el hotel, por segunda vez tuve que cancelar mis planes de viaje a este hotel, por que otra vez la administración de este me informó el día anterior al viaje, que realizarían una fiesta muy ruidosa hasta las tres de la mañan
10/10
Exceptional
01 Feb 2025
Thierry

Bel hôtel dans un bâtiment historique

Très bel hôtel dans un magnifique bâtiment historique. Bien situé dans le centre de Popayàn. Chambre confortable et bien équipée. Bon petit-déjeuner dans le cloître
Partner
10/10
Exceptional
20 Jan 2025
Daren
It was a pleasant surprise in what was just a stop over on my way to Ecuador.
Leisure Self
8/10
Excellent
06 Jan 2025
Yolanda
Rooms need some new paint.
Breakfast was excellent . . Good variety. Staff wonderful
Leisure Partner
10/10
Exceptional
24 Dec 2024
Jhoan
The stay itself was great, the breakfast was fresh and tasty, the parking was secured
Leisure Partner
10/10
Exceptional
24 Dec 2024
Jhoan
Everything was amazing, the breakfast was really tasty and fresh
Leisure Family_with_children
10/10
Exceptional
03 Dec 2024
Tony
I liked everything. Convenience, location, service and quality of thr property. Thank you very much in making our short stay trouble free and comfortable
10/10
Exceptional
13 Oct 2024
Marina

Lovely stay, wish I could stay longer.

Beautiful property, loved the breakfast in the garden. Comfortable room, spacious. Would have asked for a room away from the breakfast area next time, as I was woken up by activity there early in the morning. Wanted to extend my stay but sadly was all booked up.
Partner
2/10
Poor
28 Jun 2024
Luis

Terrible experience

As a public figure I had been invited to many colonial places all around the world. For me it was ideal to stay in this emblematic hotel in this city which I picked to get away from my tv show and relax all the way. Employees and other people talking loud and working since 6 am didn’t let me sleep well. Also express how upset I was to the employees was nothing for them. Also the breakfast was finished two hours before they told me and when I asked about refilling, the employees answered me with bad attitude.
Friends_and_family Family
8/10
Excellent
21 May 2024
Ronald
Like antique relics of town
Leisure Self
10/10
Exceptional
08 Apr 2024
Stephen
This hotel has a peace and tranquility that is wonderful. The rooms are large and there was plenty of howt water. Could not have been happioer - and the breakfast was good too.
Leisure Partner
4/10
Poor
08 Mar 2024
Gregory
spiders in the shower area
very noisy
10/10
Exceptional
27 Dec 2023
Diana
It's just fabulous! From the staff at the main desk to the staff in charge of the gate at the parking lot, they all were wonderful!!
Rooms are quiet, clean, and the building has a an outstanding colonial architecture. It's close to the main touristic attractions in downtown Popayán. Highly recommended!
Leisure Family
4/10
Poor
02 Dec 2023
Carlos alberto

Mala experiencia

Los fines de semana hacen eventos con música y mucho ruido. Solo informan al hacer el CHEK in y no hay nada que hacer. Pésima experiencia. Íbamos de descanso…..
Friends_and_family Family
10/10
Exceptional
27 Jul 2023
Gregory
Stunning property that is well maintained. Located in a prime location in the centro that surrounds you with main points of interest.
Leisure Self
10/10
Exceptional
16 Jul 2023
Jose
Hotel is wonderful
Leisure Family
8/10
Excellent
12 Jul 2023
Marc

Gut gelegenes Hotel leider ungenügendes Frühstück

Schönes Hotel im Zentrum von Pereira. Wir hatten ein schönes Zimmer. Das Abendessen war gut. Leider kann man das vom Frühstück nicht sagen. Es wird ein einem grösseren Saal als Buffet angeboten. Die Auswahl ist sehr eingeschränkt und nicht besonders schmackhaft. Das Buffet ist ziemlich lieblos angerichtet. Wir konnten wegen eines privaten Anlasses nicht auf der Terrasse essen, was beim schönen Wetter und beim wirklich nicht schönen Esssaal sehr schade war.
Partner
10/10
Exceptional
01 Jul 2023
John
Walking distance to center of town.
Leisure
8/10
Excellent
16 Apr 2023
Pedro
We were in the room at night and suddenly me and my wife got a alergic reactions to someting, I dont know what, maybe of the sheets.
Leisure Partner
8/10
Excellent
16 Apr 2023
Verified traveler
Excelente ubicación. Bella edificación histórica. Desayuno poco variado y de poca calidad.
Self
10/10
Exceptional
10 Apr 2023
Jach
It’s a beautiful property and close to everything in the old city center. I would stay there again. This was my sw one time at this hotel
Leisure Partner
10/10
Exceptional
05 Apr 2023
Monica
Wonderful experience
Leisure Family
6/10
Pleasant
05 Apr 2023
Monte
Excellent and easy on site parking, two exceptional staff members, exceptional, given a room overlooking the breakfast area so not happy with the room, not happy at all. NOT good internet, kept going in and out. This is a beautiful property but I would never stay there again, highly over rated.
Leisure Self
10/10
Exceptional
19 Mar 2023
Elizabeth
Beautiful quiet building housing the hotel. All was serene and lovely.
Leisure Family
8/10
Excellent
10 Jan 2023
Juan
Adequate hotel in a lovely colonial cloister. A bit dated and old fashioned but with spacious and comfortable rooms. Breakfast was a bit of a disappointment but ok. Delicious mango, pineapple and papaya and they make fresh eggs for you. But they could be a bit more adventurous with the fruits offered, the breads could be better, and the juices are simply awful… they are watered down so much that they don’t taste of anything.
Leisure Partner
4/10
Poor
03 Jan 2023
jairo
Los hoteles Dann son muy buenos. Pero este hotel y su servicio son muy malos por el precio que se paga
Leisure Family
10/10
Exceptional
26 Dec 2022
Misako Chinen
The property was very nice, but the rooms needed to be updated. I liked my room had a bathtub and balcony.
Leisure Partner
10/10
Exceptional
18 Dec 2022
Juan

Mejor imposible

Hermoso el hotel.. te respetan todos los acuerdos como socio de Hotels.!!!
Partner
2/10
Poor
17 Dec 2022
Tim

Don't do it to yourself!

It's one of the more expensive hotels in Popayan and the pictures and description look great. Do yourself a favour though and choose another hotel.... Unless you enjoy sleeping (or NOT sleeping as was the case for us) next door to a raging party. It turns out that Hotel Dann is also one of the best function venues in Popayan and hosts functions into the small hours of morning. And just when you manage to fall asleep when the music stops at 3am and the rowdy guests disperse, the construction guys turn up at 7am and start dismantling the stage and lights from the previous nights party and set the venue up for the next one! Oh, and the showers are tepid (the staff we complained to about this say it is a longstanding problem related to the age of the hotel and the kind of hot water system they have.
Other than these pretty important details everything else was perfectly fine. The food at the restaurant is pretty good and the restaurant setting/decor is great. Oh and the bed was huge and extremely comfortable. If you're going to be lying awake at 2am with a pillow on your head trying to drown out the noise of blaring music and joyous revellers next door, you might as well be doing it on a big comfy bed!
Partner
8/10
Excellent
24 Oct 2022
Flora
Great location, excellent service
Business Self
10/10
Exceptional
18 Oct 2022
Verified traveler
Nos fue muy bien, lo único es que la habitación que nos tocó , es que da en paralelo al restaurante y se escucha el el ruido desde las 6 am.
Partner
10/10
Exceptional
16 Jul 2022
Fernando
I liked the architecture and the calm/peace of the place.
Business Family
8/10
Excellent
19 Jun 2022
Lilia
This is a colonial style hotel. Exceĺent service, the only issue I had was the gym. Almost non existent. Only 4 machines, very outdated, only one worked. Other than that, great experience.
Friends_and_family Family
10/10
Exceptional
18 Apr 2022
Oscar
The hotel has a very good staff. their attention was oustading. I will come back again.
Leisure Family_with_children
8/10
Excellent
12 Apr 2022
Clara
Amazingly breakfast and food!!
Leisure Self
10/10
Exceptional
22 Mar 2022
Dan
Beautiful setting right in the middle of town. It is Colombia but Popoyan is pretty high altitude. Bring a sweater.
10/10
Exceptional
04 Jan 2022
JOSE LUIS

Encantador hotel en antiguo monasterio

Antiguo monasterio franciscano convertido en hotel y conservado con primor. Las habitaciones son las antiguas celdas, cama cómoda y cuarto de baño moderno, con todas las necesidades cubiertas. Es un hotel muy tranquilo y agradable en el centro de la ciudad
Self
8/10
Excellent
02 Jan 2022
Mark
Friendly staff. Clean rooms
Leisure Partner
6/10
Pleasant
30 Dec 2021
Luciana

The Hotel qualification is over scored

The Hotel has potential but at this moment needs a maintenance, the room’s carpet is to old and smells mold. Some rooms doesn’t have an hot water in the shower and the doors closet didn’t open, the breakfast was very simple and no offers variety, four days and the same small options. Some places was very damaged like a roof and so this reason was closed, and the most important very poor disabled access.
Friends_and_family Family
10/10
Exceptional
26 Dec 2021
Mark
Best value beautiful building great staff and service
Leisure Partner
6/10
Pleasant
22 Dec 2021
GUILLERMO

Muy tacaños en el mantenimiento y dotación

Edificio espectacular. Hotel en regulares condiciones. Alfombra sucia. Ya no deberia haber alfombras y menos sucias. Televisor de museo como de 30 pulgadas o menos. Los baños se tapan. Muy desagradable. Me cambiaron de habitación. Wifi muy malo. El desayuno de tienda. No corresponde a su valor y a la marca Dann
Business
6/10
Pleasant
20 Dec 2021
Lazaro
The property showed mold in the windows besides we could use the restaurant because it was schedule for an event
Leisure Partner
10/10
Exceptional
06 Dec 2021
Mayra nathalia
Excelente lugar, un hotel muy bonito y colonial
Business
10/10
Exceptional
06 Dec 2021
JAIRO
Second time in this property and we had an excellent stay with an amazing service .
Thank you
Leisure Partner
6/10
Pleasant
28 Nov 2021
REENS
Me gusto: La arquitectura es muy bonita; sus jardines, su fuente, sus corredores, su fachada. Me gustó la actitud de servicio de los empleados.

No me gustó: La alfombra de las habitaciones no da la sensación de la mayor limpieza, varias tomas eléctricas no funcionan, la lámpara de pie la tuvieron que cambiar porque tampoco funcionaba, las sillas de la habitación flojas, la nevera no tiene muchas cosas que dice la lista, los corredores no los barren cada día,

El hotel es muy bonito, pero sería deseable que las cosas estén en mejor estado. Personalmente buscaré a futuro otras opciones o destinos…
Business Partner
8/10
Excellent
24 Nov 2021
Barbara
The Hotel was lovely and updated. It oozed with history. We stayed 2 nights. Breakfast was good and complete. We have do have some complaints. There was no internet in the room and I couldn't even connect in the reception area. There was no hot water, even after they supposedly repaired it. The water was luke cool. I suppose they were heating water in tanks on the roof and it was very cool and rainy while we were there, so no warm or hot water. The staff were kind and helpful, but no one was ever in the managers office to talk with. For a hotel of this caliber, they should not ignore internet and hot water. Mine isn't the only complaint about the same things. It is such a shame, but unless those things were corrected, I wouldn't stay again.
Leisure Family
4/10
Poor
05 Sep 2021
Luis
Las personas encargadas no son amables y no tienen disponibilidad para ayudar.
Business
10/10
Exceptional
15 Aug 2021
Verified traveler
Excellent location , staff very friendly , rooms spacious and love the balcony.
Restaurant food delicious and very gourmet .
Leisure Family
10/10
Exceptional
27 Jul 2021
Alan
Lovely hotel, great value for money
Friends_and_family Family
10/10
Exceptional
31 Mar 2021
Verified traveler
Very clean, super helpful staff! Great food!
A historic building !
Business Family
10/10
Exceptional
13 Mar 2021
Verified traveler
I loved this hotel! felt magical and staff are super duper friendly! parking lot was hard at first to find it would be easier if they had an parking arrow sign in front of the hotel but i would stay here again for sure
Leisure Partner
10/10
Exceptional
14 Feb 2021
Verified traveler
Excellent hotel! Very close to downtown and really different style! Recommended!
Leisure Family
10/10
Exceptional
18 Dec 2020
Carlos

Beatiful Hotel

Great experience overall, nice room and what a beatiful hotel. Service could be better but was ok. Food was good
Business
10/10
Exceptional
20 Feb 2020
Verified traveler
Great place to stay. Environment and fruits in breakfast are the best.
Leisure Partner
10/10
Exceptional
11 Nov 2019
Mike
Best hotel in centro. 5min to plaza. Excellent staff and restaurant.
Friends_and_family Partner
10/10
Exceptional
27 Sep 2019
Verified traveler
Beautiful facility with great location very clean, large room with balcony, courteous staff
Leisure
6/10
Pleasant
06 Sep 2019
Verified traveler
Nice historical building. The swimming pool was not very clean and no deck chair and umbrella available. The service is not worth that of a 5 star. For example to go to the therms we ask for towels but the hotel don't offer that service outside of the hotel.
Leisure Friends
8/10
Excellent
19 Aug 2019
Charlotte

Clean and traditional

Traditional and incredible building.
2/10
Poor
31 Jul 2019
Verified traveler

Don’t stay here if you plan on sleeping at all!

Both nights we were here there was loud music throughout the night. The hotel emailed us two days before letting us know that there was going to be an event but that we wouldn’t be disrupted because of where our room was located. Then on both evenings they brought us ear plugs! If only the ear plugs worked! The music was SO loud even with the earplugs. My partner and I were unable to sleep at all. The hotel refused to give us any money back. I would not recommend staying at this hotel if they have an event scheduled!!
Partner
10/10
Exceptional
30 Jul 2019
Verified traveler
Very good Location. Very clean. Very nice example of colonial architecture....
Leisure Self
8/10
Excellent
11 Jul 2019
Verified traveler
It is a lovely property. Very well located. Walking distance to most everything worth visiting. The room was ample, two beds which is hard to come by, and a nice bathroom. Breakfast was very good and the service was fine. The amenities though were somewhat disappointing. The steam room and sauna were cramped and dingy, the gym is a joke and the pool still had the same only two rickety lounge-chairs somebody mentioned in a previous review. No service at all pool-side and really no way to settle comfortably down to read or enjoy the lovely weather.
Leisure Family
10/10
Exceptional
19 Jun 2019
Clara

Fantastic Family Vacation in my Hometown.

I stayed with my family for a week at The Monasterio, the best part of it was the costumer service, people at the hotel were very friendly and ready to help at every moment specially because we were traveling with 2 kids 6 and 1. The hotel is beautiful colonial style, the food at the hotel was fantastic! I only have positive comments about our stay. Next trip will be Medellin and I'm looking forward to stay with in the Dann Carlton chain. Thank you Clara Barragan
Family
10/10
Exceptional
16 Jun 2019
Verified traveler
Hotel situated in what used to be a monasterz, built in 17th century.
Leisure Family
10/10
Exceptional
16 May 2019
Verified traveler
Beautiful architecture and close to historical landmarks
Friends_and_family Family
10/10
Exceptional
13 Feb 2019
Verified traveler
Beautiful hotel, nice garden, quiet to relax. Excellent breakfast.
Leisure Partner
8/10
Excellent
30 Jan 2019
Bhima

popayan colombia

Good location with excellent restaurant
Partner
10/10
Exceptional
27 Aug 2018
Rick

Popayan

Monastery hotel great comfort and feel. The field trips are far away and require several days , youth and good health.
10/10
Exceptional
01 Aug 2018
Isa
Beautiful Hotel, nicely renovated, clean, great service and in central location in the historic part of town, I had a pretty big room with balcony, got to take the best pictures from the terrace, good breakfast, I suggested more tropical fruits for breakfast, but won't complain about it either. Will defininitely recommend this hotel.
8/10
Excellent
22 Jun 2018
Mildred

Beautiful historical building

We stayed at Monasterio for three nights. The hotel is beautiful, part of the historical center of Popayán. The staff are very courteous and attentive to your needs. Excellent, abundant breakfast is included. We had a very large room facing a very busy street. One could hear the noise of cars going by but closing the windows helped with noise reduction. The rugs in the room need to be replaced but that is a minor issue. We would definitely stay at Monasterio again.
10/10
Exceptional
12 Jun 2018
ALVARO J

Lovely place for a weekend

Went with my grilfriend and spent 2 days 1 night in Popayan. Lovely stay. People were kind, friendly and helpful. Room was very comfortable and dark for a good nights sleep. Great breakfast. I cannot say anything abouth lunch dinner because we had those in the city.
The only complains I have is related an incident with loud music around 3am but was rapidly attended by the hotels employees. Please check warm water availability. room 204.
Partner
8/10
Excellent
27 Mar 2018
Verified traveler
The hotel is very well located which allowed us to walk to all the places of interest. We think it is the best option in town.
10/10
Exceptional
15 Mar 2018
alexander

Cockroach in the bedroom

My first impression was a beautiful hotel , around 4am I was sleeping them I was filling something in my face and neck , I removed from my face quickly , I turn the lights on went I saw two big cockroaches , I kill one, the other one scape , I called front desk in a tell him about this situation , and he’s says I came moved to another room , ,
Went I was doing the check out , I explained to the manager but says sorry it’s no cockroaches in the hotel , tu need to pay
It’s no very nice to them ,
4/10
Poor
21 Feb 2018
Eric

No 5 stars in Popoyan

We were assigned the most terrible room in the house -room209
Prison bars at the onlywindow -every body else had a terrace we had a view overllooking a small useless salon - which bythe way could ave turned this room in one oftheir luxury suite had it been part of the room itself -it was adjacent to 2 unudsed balconies over looking the great gardens .
this place is certainly not as advertised a 5 stars luxury hotel In America it would hardly make 3 stars
when considering the gap in the main door ofthe room, the doorto the bathroom did not stay closed.
there was a lack of paint in the room, The drain in bathtub did not let water seap out so i took it out to reveal how dirty this drain was ! Brakfast was also so lacking . Terrazia restaurant used for welcome drinks no music - we were alone sipping a fruit cocktail........In morning tables set in front of arches no views into the gardens the only nice surroundings in that drab restaurant - No welcome Good morning Buenas Dias ,no smiles - no music - half empty trays in buffet ,terrible !
Partner
6/10
Pleasant
19 Feb 2018
Alejandro

Good location

Hotel is located in the historic center next to San Francisco church, which is probably the most beautiful in Popayan. A short walk-in distance to sightseeing places and restaurants. Rooms could be updated, specially the bathrooms.
10/10
Exceptional
11 Feb 2018
Chrispy

Grand empty hotel

The Monasteria is a stately well maintained historic hotel. No AC and no elevators could be a negative for some. Great pool and courtyard. Super value and perfect location. The only negative is so few guests. No one at dinner, no one by the pool. Perhaps Popayan has become less attractive to tourists. There is so much to see and feel here we stayed another day.
8/10
Excellent
10 Feb 2018
Drury

Great hotel, but . . .

Hotel Danny is very lovely and well worth staying there. We had a room in the front, and had to choose between keeping doors closed to lessen the street noise, or better ventilation. No one heats or cools in Popayan, so having a window you can open is very desirable. Wish I had asked for a different room.
Partner
10/10
Exceptional
31 Jan 2018
David

Wonderful Experience

On arriving the first impression is stunning, and as you go into the interior it gets even better. It would be hard to beat this hotel, in our opinion. The gardens are nice and the pool is big enough to have a proper swim.
The food in the restaurant is excellent. I recommend the rolled trout in a coconut sauce - wonderful. Breakfast is also very good, choice of eggs, bread, croissants, fruit etc. The staff are very helpful and friendly. Thoroughly recommended!
Partner
2/10
Poor
25 Dec 2017
stewart

Not a relaxing place to stay....

The hotel is as beautiful as the pictures suggest. However, this is the issue as the hotel is now used for corporate events (live band over a PA system until 3am) and wedding venue (a bit awkward having food on the restaurant terrace while a wedding service is being held on the same terrace)
6/10
Pleasant
23 Dec 2017
fred

A tired old hotel

The Dann Monesterio is an imposing building near to the center of town. Alas there is quite a bit of deterred upkeep. The carpets are frayed. The mirror on the bathroom door was loose. The lights are too dim to read by. This hotel is not representative of what i otherwise know to be an excellent chain.
6/10
Pleasant
08 Dec 2017
Javier

Popayan 12 2017

The restaurant service people were ok, Th kitchen was not helpful or accommodating.
No service culture was prevalent.
10/10
Exceptional
13 Aug 2017
Francisco

Nice hotel excellent

Amazing weather, food people
Family
8/10
Excellent
23 Jul 2017
Warren

Great historic hotel. Dark rooms need makeover

Magnificent historic hotel in great city center location. The rooms are dark. Ask for one with an outdood terrace. The rooms need better lighting. There was not enough light to read or right. Management out to be smart enough to add lamps. Bar service was non existent and terrible. No place to socialize. Mediocre breakfast. Food below average, certainly not 5 star.
Family

Location & surroundings

Dann Monasterio Popayan
Call 4 # 10-14, Popayan, Colombia

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Dann Monasterio Popayan

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