Tropical Islands

6/10

Pleasant

14 Apr 2026

Marcel Yugo

We booked a room inside the dome expecting convenience, but the location was surprisingly far from the pools. The room itself was disappointing as we found sand on the bed, dust throughout, and several maintenance issues. The sink wasn’t draining properly, which made showering difficult since we had to keep turning the water off and on to prevent the shower box from flooding.
The Wi‑Fi also didn’t work inside the room despite showing full signal. We requested a room change, but the alternative offered was even farther away and in worse condition.
The pools, however, were excellent, well maintained and easily the best part of the stay. It’s unfortunate that the room experience didn’t match the quality of the pool area.

Family_with_children

6/10

Pleasant

08 Mar 2026

Daniel

Tropical Island is great for children and a fun time out for the family. The room was okay, beds were uncomfortable. There was no soap in the bathroom with toilet. The air conditioning in the room did not work, so was quite warm and stuffy in the room.

Family_with_children

2/10

Poor

19 Nov 2025

Melanie

Waited for almost 2 hours for checking in.

Leisure Family_with_children

6/10

Pleasant

18 Nov 2025

Alexandra

Room smelled of sewage.. moved to snother room with no shower gel and limited towels.. expected better for the price.. staff could smile more too.. many looked fed up

6/10

Pleasant

14 Nov 2025

Piotr

Horrible pillows.
Really cheap pillow with synthetic filling in the room at 300 euro??

Friends_and_family Family

10/10

Exceptional

06 Nov 2025

Adriano

Quite expensive inside

10/10

Exceptional

04 Nov 2025

Mandy

Smooth experience. Ran well. Food wasn’t great but

8/10

Excellent

02 Nov 2025

linda

Room was clean and well kitted out for a one night stay. Unique place to visit. Pools were fun, some good slides. Crazy river was very poor, not worth queuing for, was comparable to a lazy river.

Leisure Family

10/10

Exceptional

06 Sep 2025

Hossam

Everything nice and perfect ❤️

Family_with_children

8/10

Excellent

16 Aug 2025

Nicola

The dome itself is set out well. Maps identify where all the pools are. There are only one set of showers (that we found!) centrally located.
Food is pricey inside the dome. €2.90 for a doughnut. We opted for the refillable cup €19 from 9am until 11.59pm. You could fill up from various machines every 45minutes. Lots of restaurants we went to Sawadee Buffett was €29 pp. Good selection of food.
The camping area was clean and toilets a short walk away. VERY VERY hot inside the tents and no AC.
Inside the dome was really hot.
The pools are good sizes and when we visited (August) it was busy there was still room. Some longer queues for flumes.
Been once and don’t need to go again.

Leisure Family

10/10

Exceptional

28 Jul 2025

Faizan

Excellent service.

Leisure Family

10/10

Exceptional

28 Jul 2025

Aqsa

We like all over the amenities
And place were amazing
Specially for kids we really enjoyed alot
Breakfast was soo good
I will visit again soon

Leisure Family_with_children

2/10

Poor

27 Jul 2025

Marthinus

Never again there service is poor ,room quality is poor

6/10

Pleasant

24 Jul 2025

Hassan

The place is huge and is nice to relax and enjoy with small kids once you are at the water park.
Although there are not many rides but the kids play area is nice and the artificial beach effect is also great, the pools and jacuzzis are good too.

The family rooms Ohana are nice and clean but very far from the resort, not just far but they have made the access confusing kind of on purpose! There are no signs and it feels like a maze game to find your room, its not fun when you have small kids and luggage with you, the lifts are non existent and we had to drag or lift the baby stroller every time on the stairs, there is no houskeeping to provide extra amenities when finished. The staff at the check that attended us were very rude and non cooperative, the girl and woman kept on answering in German to the inquiries in English.
No one answers the phone at reception, we were told to come again next morning to collect extra towels and soaps( its atkeast 15/20min walk from our room including and down the stairs)
The place is nice but the management is very very weak.

Friends_and_family Family

10/10

Exceptional

30 Mar 2025

Evelyn

very enjoyable

Partner

6/10

Pleasant

05 Sep 2024

Somaye

I was surprised when I found a lot of cockroaches there. I informed the service guy but he smiled and told me it is okay!!!

4/10

Poor

18 Aug 2024

Nahum

Bad hotel

8/10

Excellent

12 Aug 2024

Nisba

Swimming facilities are excellent. Although the lack of food options could be better. Very expensive to dine. No kids option for the buffet dinner, and not much vegetarian options for main meal. Overall a very pricey buffet dinner at sawadee.

Leisure Family

10/10

Exceptional

02 Aug 2024

Mahmoud

Just amazing

Leisure Family

10/10

Exceptional

10 May 2024

Tia

Tropical Islands was absolutely amazing! There is so much things to do and fun for all the family. I would highly recommend. The rooms were clean and very comfortable and the food options were nice. I highly recommend this place and I will be back!

Leisure Family_with_children

8/10

Excellent

13 Sep 2023

Sue Ellen

Great stay

Nice stay. Staff were super friendly. Check out was speedy. Tents are too hot to stay in when weather is hot outside. Water and soft drinks are super expensive and you drink a lot of water with the heat. Breakfast nice.

Partner

6/10

Pleasant

06 Jul 2023

Yan Chak Bun

Great place for the kids. Only problem is the front desk staff are mean an impolite. The breakfast check in old lady is very impolite.

Leisure Family

8/10

Excellent

09 May 2023

karni

Great place to be for an overnight stay at the tropical garden. Big and comfortable rooms.

Leisure Partner

6/10

Pleasant

18 Sep 2022

Verified traveler

An overpriced but great experience

The resort is phenomenal, don't get me wrong! Absolutely brilliant experience but I think the accommodation is over-priced. For almost €300 a night, there was just the very basic amenities and pillows were terrible. They turn guest wifi off at 10pm so if you're staying the night you don't have access after 10pm. Don't expect much from the restaurants either - average food at above average price. Would I recommend others to go, absolutely you should. Would I go again, probably not.

Partner

2/10

Poor

18 Jun 2021

shlomi yael

What type of parking did you use during your stay?
Free
Paid
Nine

Self

8/10

Excellent

06 Sep 2020

Jen

The cabins are amazing and the most bang for your buck...due to Covid, many slides were closed. The lines for the open slides were long and social distancing could not be enforced. Would have been better to have all slides open to allow people to spread out more!

Leisure Family

8/10

Excellent

01 Sep 2020

Kate

We really enjoyed our stay, the facilities were great and the accommodation was very clean and ideally located. What I would say is that the price is not reflective for what you get! On top of the pricey accommodation (which was lovely to look at but the sofa and beds were highly uncomfortable!) - everything, and I mean every little thing - is an extra. Though our family loved tropical islands and took advantage of all that was offered, it’s still highly overpriced. A minor example was the frozen yoghurt bar - due to Covid the toppings have been removed yet you still pay full price, there have been no revised prices due to some of the facilities being closed either. I’m glad we went - but we wouldn’t return - not unless there is a lottery win!

I’d recommend this place absolutely but, be warned - it’s a hard hitter on the bank balance :)

Leisure Family_with_children

10/10

Exceptional

18 Nov 2019

Smadar

The mobile homes are really nice, modern, comfortable & very clean.
The nature surrounding the mobile home are also very nice and relaxing.

Friends_and_family Family

10/10

Exceptional

18 Aug 2019

Verified traveler

The facility is huge, with lots of things to do for people of all ages. They have some unique room options that you just do see in other places.

Leisure Family

8/10

Excellent

09 Jul 2019

GDM72

We booked 2 days at Tropical Island at the start of our holiday to Berlin. The place was really unique, being built on a former air base. The main part of Tropical Island was housed in a former airship hangar.

We stayed in one of the 2 bedroom, 2 bathroom Nature Houses, which was lovely and modern, with great facilities and decor.

Great range of slides and pools. Liked that there was both an indoor and outdoor area. The cashless system was great too.

There is a courtesy bus which runs twice an hour for most of the day, picking up at the local train station and making stops at the camp reception/shop, the Nature Houses/accommodation and at the Tropical Island dome.

We enjoyed our stay.

Leisure Family

8/10

Excellent

01 Jun 2019

Verified traveler

The nature home was totally amazing, perfect and in excellent condition. Beautiful place with lovely gardens. Quite remote in the forest so best in a group!
The tropical island water park itself was brilliant, just as expected. It was very hot and humid inside as it shld be too be like the tropics, so best when in a costume in the water!
The only disappointment was there was hardly anywhere to buy food if you wanted to use the accommodation self catering facilities and very little selection at the camp shop which was quite a walk away too. There were restaurants to eat in at tropical islands but it was mainly Asian food, pasta or burgers. It was hard to get a decent meal. I’d highly recommend going shopping for food to take it with you before arriving if you can, if you want to cook for yourself even if for just 1 day! All staff were really friendly and helpful. We had a brilliant time and I would certainly return!

Leisure Family

10/10

Exceptional

31 May 2019

Claire

Kids absolutely loved this place. We stayed in a mobile home which was a good size, very clean and had cooking facilities. You had the option of getting fresh bread rolls and croissants delivered every morning or you could buy from the camping reception/shop. Prices weren't too bad for basics. Complimentary bus picked you up from train station and dropped you at accommodation or to tropical Islands dome. We were given a copy of bus timetable which was great for planning so you weren't waiting too long. Inside the park there was plenty of space to swim. Outside the pools were heated which was great. Overall we loved it and would definetley recommend it

Family

8/10

Excellent

17 Apr 2019

Verified traveler

Lots of fun.

Tropical island was a good stay. The bed wasn’t overalls comfy however it was comfortable enough. We waited for the shuttle bus for 30mins after a delayed train which was slightly frustrating as it ment we arrived a lot later than originally planned. Overall service was great and the water park was fantastic! Would highly recommend visiting especially to families or people who enjoy swimming.

Partner

10/10

Exceptional

05 Jan 2019

Ondrej

good for family

we had nature home. good for family . has everything. But check out is 10.00 am. it is a bit early..

Family

8/10

Excellent

26 Oct 2018

Samantha

I have just stayed at tropical islands and i have had a truly memorable experience with everlasting memories created for both the children. Not many places look exactly like the photos but when you walk up the steps to view the pool area its breathtaking especially with the hot air balloon ride! The only fault i experienced was on three occasions the heating in the mobile home wouldnt come on and we had to wait in for a technician each time. This wasnt great upon arrival as it was freezing in the home. I think mext time we would stay in the done itself. The only imorovment i would like to see would eb the choice of food available especially in the buffet area. The selection isnt great with the same minimal cusine offered but it could be so much better if you had a live wok for example cooking fresh, as a lot of the food was dried up. We ate most nights in thr mondinal food court especially with having two young children but then there is only so much pasta and pizza you can eat.
It was a great idea to have the wristband to pay for everything as you did not need to worry about carrying around cash and the kids could go up and get a drink woth the band. Then if you orefer you can oay it straight off or wait till the end of your holiday. Overall a fantastic time here would look forward to visiting in the height of summer and seeing the childrens pirate playground reopened as this eas being renevated whilst we were there so my youngest couldnt go on any of the slides.thankyou

8/10

Excellent

01 Aug 2018

Luther

Tropical islands

Lots of fun and not huge waiting time for the rides. Hotel was comfortable.Food is rather expensive for the quality but the children enjoyed it

Family

2/10

Poor

09 Jun 2018

Verified traveler

Staff was rude ... they charge to do almost everything .... slides were fun ... rooms were clean .... food was average ... drinks OVER PRICED .... did not live up to the hype...,at all. Very disappointed as we had HIGH expectations. Won’t go back nor recommend taking time from visiting Berlin to go there!!

10/10

Exceptional

25 Mar 2018

chasan

5*

Amazing....

Partner

10/10

Exceptional

17 Jan 2018

Brittany

Great Getaway

We had a great time and everything was perfect! We will be back!

Family

10/10

Exceptional

17 Dec 2017

Verified traveler

Amazing place

Amazing place. Only went for 1 night, needed a little bit longer to do it all. Very quiet this time of year. Would be good to go in the summer so we can see a bit more outside.

Partner

10/10

Exceptional

15 Nov 2017

Verified traveler

Great place. Will take our child next time, everything there is equipped to cater to children.

8/10

Excellent

10 Sep 2017

Sharon

The beds were excellent and two washrooms in the mobile home was a big plus.

Nice forest setting

10/10

Exceptional

16 Nov 2016

Terri jane

Winter Warmth

lovely place to visit and stay combined with visit to Berlin. Easy to get to by train with a free shuttle connection to the resort from Brand station. great fun for all family .

6/10

Pleasant

15 Jun 2026

Vicky

Das Zimmer im Ohana war sauber und ordentlich.

Leider konnte man nur ein kleines Fenster kippen, was natürlich kaum Frischluft brachte. Auch gab es keine Rezeption am Hotel, sodass man bei Fragen durch das ganze Resort laufen musste. Empfang gab es im Hotel kaum und auch das WLAN funktionierte nicht.

Das Frühstück fand direkt im Tropical Islands statt, wo wir geschlagene 25 Minuten! anstehen mussten.

Family_with_children

10/10

Exceptional

10 Jun 2026

Janina

Es war sehr erholsam für uns beide. Es war unser erste Besuch und wir kommen gerne wieder

Partner

10/10

Exceptional

02 Jun 2026

Kerstin

Das Zimmer war sauber und hatte eine gute Größe. Für die Kinder gab es ein angrenzendens Zimmer. Das Frühstücksbuffet war ausreichend und hatte eine große Auswahl an Speisen.
Für das Parken kommen nochmal 8€ pro Tag zur Übernachtung dazu

Family_with_children

8/10

Excellent

28 May 2026

Jana

Das Frühstück war sehr gut. Die Preise natürlich sehr hoch für alles was man so für Nahrung ausgegeben hat.

Das was wirklich nicht in Ordnung war- war dass wir um 17 Uhr den Außenbereich räumen mussten. Es waren 34C draußen das Wetter hervorragend und für den Personalmangel kann niemand etwas.
Wir mussten einen Aufpreis für Pfingsten zahlen und trotzdem wurde früher geschlossen. Nicht erst 19.45 Uhr wie es ausgewiesen war.
Das Beschwerde Management hat wenig gut funktioniert.

Friends_and_family Family

10/10

Exceptional

26 May 2026

Danica

Wir waren erst im Zelt man hat keine Luft bekommen die Hitze war nicht aushalten und wir hatten Tiere im Zelt... Wurden dann aufs Zimmer umgebucht und das war gut

6/10

Pleasant

26 May 2026

Tina

Die Zimmer waren beim näheren hinschauen definitiv sehr lange nicht geputzt. Eine unserer Matratzen war völlig durch gelegen.
Leider hatten wir auch das Gefühl, dass der Gastronomiebereich in Preisleistung nachgelassen hat.
Die Erholung war für uns definitiv da, allerdings bin ich mir nicht sicher ob das allgemeine Preis-Leistungs-Verhältnis im Tropical Island noch gegeben ist.

Family_with_children

6/10

Pleasant

25 May 2026

Florian

Buffet super, Zimmer sauber, gut gepflegt. Eher für Familien mit kleinen Kindern geeignet.

Partner

8/10

Excellent

23 May 2026

Camilla

Værelset var rent og pænt, men det var ret langt fra hallen (ca. 10-15 minutters gang). Elevatoren virkede ikke. Meget stille, fine soveforhold. Der lugtede noget indelukket. Efter check-in så vi ikke mere til personalet resten af opholdet. Morgenmadsbuffeten var med stort udvalg, men ekstremt lange køer (vi opgav at få juice grundet 20 minutters kø). Det gik ikke så hurtigt med at få fyldt op, og der var ulækre børn der selv fik lov til at fedte rundt med maden over det hele. Der var kakerlakker på gulvet i restauranten. Dårlig stil at man skal betale 8€ i døgnet for parkering (langt fra hotelindgangen), når man betaler over 500€ pr. nat. Til gengæld lækkert at man må bruge badefaciliteterne HELE dagen på ankomstdagen OG hele dagen efter udtjekning kl. 10.

Friends_and_family Family

8/10

Excellent

17 May 2026

Hakan

Gutes Frühstück. Keine Mega Auswahl, dennoch sehr viel Auswahl. Hatten das Buffet Essen gebucht, es war soweit lecker und vielfältig und der Preis inklusive Getränke ist fair.
Für einen Kurzurlaub mit den Kids innerhalb von Deutschland zum fairen Preis über Expedia zu empfehlen. Doch zu den regulären Preisen auf der eigenen Homepage finde ich, je nach Reisezeit und Preis schon leicht überteuert.

Family_with_children

2/10

Poor

17 May 2026

Jinjae

I stayed there in April, but the ventilation wasn't working, the TV was broken, and the room was stuffy and hot. There wasn't even a refrigerator, and I was very disappointed considering the price.

Family_with_children

4/10

Poor

17 May 2026

Sina

Die Anreise war katastrophal. Wir haben erst nach 1 Stunde Suche und nach hin und her gerenne die richtige Anlaufstation für den Check in gefunden. Die Angestellten waren unfreundlich und wirken genervt. Die Zimmer waren schön, aber das WLAN funktionierte nicht und der Fernseher hatte auch Empfangsschwierigkeiten. Das Frühstück war billiges Fertigessen, der Kaffee schmeckt furchtbar. Der Wellnessbereich ist schön gestaltet, allerdings funktionierte ein Whirlpool nicht und es gab auch keine Getränke bei den Saunen. Insgesamt leider sehr wenig Bademöglichkeiten.

Partner

8/10

Excellent

16 May 2026

Reiner

Frühstück normal

Family_with_children

6/10

Pleasant

16 May 2026

Pernille

Personalet råbte af mig på tysk da jeg stillede et spørgsmål på engelsk, check in var flyttet og jeg spurgte om vej, der blev lavet en klage sammen med andet personale.
Der var generelt nusset og beskidt på hotellet, afløb i brugseren virkede ikke og vandet løb ud over det hele , ingen lille køleskab, som der tidligere har været, det så ud til bare at være fjernet.
Badelandet er godt, og børnevenligt men hotellet lever ikke op til alle de penge man betaler for det.
Morgenmads buffet er ganske fint.
Personalet er 50/50 nogen virker bare vrede over at være der og andre lever og andet for at det hele skal være godt.

Friends_and_family Family

6/10

Pleasant

03 May 2026

Kristian

Meget dårlig service. Det meste af personalet talte hverken engelsk eller tysk. Der manglede sæbe på værelset, som aldrig kom. Kun 1 elevator virkede. Parkering var vildt dyrt, maden var dyr og dårlig og der var meget kø og ventetid på mad.
Vandrutsjebaner og pools var super fine.

Friends_and_family Family

6/10

Pleasant

27 Apr 2026

Armen

Das Frühstück bieten für jeden etwas und war zu jeder Zeit frisch. Von Auftrisch über verschieden zubereitete Eier bis hin zu Pan Cakes mit Ahornsirup ist alles dabei.

Family_with_children

4/10

Poor

14 Apr 2026

Philippe

Don't sleep here, terrible

4/10

Poor

13 Apr 2026

Richard

Einfach zu teuer

Partner

10/10

Exceptional

10 Apr 2026

Claudia

Alles absolut top ♡

10/10

Exceptional

05 Apr 2026

Beatrice

Frühstücksbuffet war ausreichend, die wassertemperatur lag konstant bei 31 * und die luftfeuchtigkeit im schnitt bei 64 %

Family

8/10

Excellent

29 Mar 2026

Jens

Passte so weit.
Jedoch gibt es einen auffallenden Wartungsstau.
Viele Self Service Automaten defekt.
Mehrere Wasserrutschen leckten zwischen den einzelnen Elementen.
Defekte Duschköpfe im Sauna Bereich.
Um nur einige Punkte zu nennen.

Auch war gefühlt zu wenig Personal im Einsatz.
Lange Wartezeit beim Check in.
Auch in den al a Carte Restaurants waren lange Wartezeiten angesagt. In den Buffer Restaurants lief die Versorgung bei leeren Stationen sowohl beim Frühstück als auch beim Abendessen sehr schleppend. Mehr und vor allem aufmerksames Personal wäre hier eine gute Lösung aus meiner Sicht.

Family_with_children

8/10

Excellent

29 Mar 2026

Frank

Zimmer außerhalb der Halle war eine gute Entscheidung. Dadurch ist die Temperatur zum schlafen angenehm auch ohne Klimaanlage.

Family_with_children

4/10

Poor

23 Mar 2026

Jürgen

Das Zimmer war nicht sauber, der Duschvorhang und die komplette Decke im Bad verschimmelt. Die Klimaanlage ging ebenso nicht. Die duschbrause hat in jede Richtung gespritzt. Grundsätzlich sehr schade denn man bezahlt wirklich viel Geld. Leider konnten wir auf kein anderes Zimmer ausweichen.Wir waren an einem Samstag da und die Geräuschkulisse war gigantisch. Es hatte das Flair vom Ballermann. Wer Erholung sucht, ist wo anders besser aufgehoben.

Friends_and_family Family

8/10

Excellent

22 Mar 2026

Tuomas

Odotuksien mukainen paikka.

2/10

Poor

21 Mar 2026

ONUR İBRAHİM

I absolutely do not recommend this hotel to anyone. The staff are completely unhelpful. They didn't answer our questions upon check-in and were surly and rude. The management is indifferent and unhelpful towards hotel guests. There is no room cleaning, hygiene is zero. They didn't answer our questions about our young child. I definitely do not recommend it!!!!!!!! The children's play areas are dirty, most are broken or close early.

Friends_and_family Family

8/10

Excellent

17 Mar 2026

Johann

Das Zimmer war sauber und gut ausgestattet. Frühstück war gut und für jedem Geschmack was dabei.

Partner

8/10

Excellent

12 Mar 2026

Tanja

Fedt sted, som at komme sydpå. Varme pool , dejlig atmosfære.

Friends_and_family Family

8/10

Excellent

07 Mar 2026

Tanja

Fedt sted.

Friends_and_family Family

4/10

Poor

03 Mar 2026

Nikolaj

Badelandet er godt som altid men hotellet Ohana Hotel er helt i bund

6/10

Pleasant

01 Mar 2026

Bina

Das Zimmer war in Ordnung. Hätten etwas sauberer sein kimmen. Die Betten waren etwas durchgelegen und das Kissen war verklumpt

8/10

Excellent

25 Feb 2026

Lise

Veldig fornøyde, litt dyrt , men vi kommer helt klart tilbake!

2/10

Poor

23 Feb 2026

Kasper

* Room was not avalible when we arrived - we were \"forced\" into another room. Therefore, didnt get the same type of room as others we were traveling with.

* On the day 1st full-day we got blocked (room, purchaes etc.) as when the room was changed, the reception had set us to 1 night stay instead of 3. It took approx. 30 min of showing Hotel.com confirmation and Bank statements to prove that we had paid for t he stay.

* on the 2nd full-day cleaning was trying to get us out of the room as they still had stated that we had to check out the day before. Again, we have to prove that we had paid for the stay.

* The alternative room we got did not fully work. Door card did not work, so we had to get a physical key instead. There were no soap in the room, we had to ask for some of the sheets to be changed as they did not look clean and we had to go to the reception to ask for toilet paper as there were only 1 roll for 4 people 4 days and there was no cleaning while we stayed there.

* Tropical Island in general lack employees, everywhere. Giant queues at the reception (between 30-60 min wait time) bar, restaurants without food (runs out around 7 PM but you pay full price). There's no toilets at the buffet area so you have to go out (that is fine) but they require you to stand in the line (to get a table, approx 15-20 min) to get back in side even though you have a table.

* I have 5 more items but do not have more space to write this review

STAY AWAY! Find somethign else!

Friends_and_family Family

4/10

Poor

22 Feb 2026

Patrick

It has an amazing potential, but just lacks quality at some important points. Service is just, none existing.
1. We had trouble checking in, the information level regarding this was a joke, took like 45 minutes but succeded in the end. Why? We don't know.
2. Our bracelets could not open our door (luckily the key could), annoying but not that big of a hassle. We went to the reception to fix it - service level was again very bad - ended with \"we hope\"... Did not work, and we gave up about that.
3. Dirty glass in the room, to few glasses/cups/towels.
4. Towel heater did not work. Called the \"Please call us in you need anything at all number\". \"We will send someone\" they said, never showed up. We called again the day after, but the phone just ended on voicemail. Send an e-mail, never received and answer - thats a week ago now.
5. Food, goods, services, games, you name it everything is just overpriced beyond whats reasonable. 5 euro for 0.5L of coke? Joke. I'll just grab some water then, is there some water fountains in one of Europes best countries regarding tap water? Nope, cause they want you to buy.... Coke, monster, beers, at overprice.
6. Food just wasnt... Worth the price. Cafeteria level, restaurant prices. Is there an alternative? Not really, and I know thats why the prices are unfair - but why not make them more fair, and get people to buy more?
7. The smell... Jesus christ on a motorbike. It stinks in the arcade area, like puke smell beyond compare. And we had to go t

Friends_and_family Family

2/10

Poor

22 Feb 2026

Camilla

Rummet var bra men incheckningen en katastrof då man valde att endast bemanna EN incheckningsdisk. Det tog evigheter att komma fram!

Partner

8/10

Excellent

21 Feb 2026

Patrick

Das ganze drumherum war sehr stimmig.

Family_with_children

6/10

Pleasant

20 Feb 2026

John

1,5 timmes incheckning pga det var helt omöjligt att checka in online.

Friends_and_family Family

4/10

Poor

20 Feb 2026

Gitte

X

Partner

8/10

Excellent

15 Feb 2026

Kim

Fint sted. Godt værelse. Virkelig godt sted for børn. De kunne selv komme frem og tilbage til værelset og købe drikkevarer osv.

8/10

Excellent

14 Feb 2026

Jessica

Das war sehr schön eingerichtet. Für die Ferien zu wenig Personal, lange Wartezeit beim Essen oder keine Plätze frei. Frühstück war okay

8/10

Excellent

08 Feb 2026

Ursula

Une expérience assez impressionnante, 24h dans cette énorme bulle à 24 dégrées tandis qu'il faisait -6 dehors.

Friends_and_family Family

6/10

Pleasant

26 Jan 2026

Patrick

Ausstattung der Zimmer kann verbessert werden. Rohr am Waschbecken war undicht und das Bad ständig nass. Die Zimmer allgemein könnten etwas liebevoller/gemütlicher eingerichtet werden, besonders für den recht hohen Preis.
Es war aber sehr sauber !

4/10

Poor

25 Jan 2026

Pascal

Die Temperatur in der Halle extrem kalt

Leisure Family

10/10

Exceptional

20 Jan 2026

Mahsa

Det eneste negativ var at det var lidt kold. Også kold i vand. Besøgt i december

Partner

4/10

Poor

19 Jan 2026

Jaqueline

Das Essen ist hier schrecklich. 30€ für Sawadee Restaurant, altes und hartes Essen. Kaum Auswahl. Zimmer ist heruntergekommen. Ist nicht mehr wie damals..

Leisure Partner

8/10

Excellent

18 Jan 2026

Ralf

Die Zimmer sind gut ausgestattet, selbst für zwei Erwachsene und drei Kinder ist Platz.
Zum Zeitpunkt des Aufenthalt konnte der Aufzug direkt nach dem Dome im Untergeschoss nicht gerufen werden. Generell ist der Weg vom Dome bis zur OHANA Lodge sehr weit und nicht Kinderwagentauglich.
Frühstück war super, nur war es in der Halle auf Grund der Außentemperatur recht frisch

Leisure Family_with_children

4/10

Poor

16 Jan 2026

Stefan

Das Tropical Islands wirkt insgesamt etwas in die Jahre gekommen. Das Zimmer war zwar sauber, jedoch traten mehrere technische Mängel auf: In der Dusche lief Wasser, obwohl es abgestellt war, an der Toilettenspülung fehlte der Griff und beim Verlassen des Zimmers hatte man die Türklinke in der Hand.

Zudem schließt die Saunalandschaft bereits um 20:45 Uhr und damit früher als auf der Website angegeben. Sowohl die Luft- als auch die Wassertemperatur in der Halle empfand ich als eher kühl, was für mich nicht dem erwarteten „Tropen-Feeling“ entspricht.

Auch das gastronomische Angebot ist meiner Meinung nach überteuert. Ein Fertigschnitzel mit Pommes für 14,95 € steht für mich in keinem angemessenen Preis-Leistungs-Verhältnis.

Leisure

8/10

Excellent

14 Jan 2026

Touhama

Sehr gut

6/10

Pleasant

14 Jan 2026

Samantha Melissa Sophie

An für sich ein schöner kurz Trip, es war aber in der Halle wenn man aus dem Wasser kommt schon Kalt ich würde einen Bademantel ( falls man in der kalten Jahreszeit reist) empfehlen ohne ist es zu kalt. Die Zimmer waren okay jedoch waren Flecken auf der Couch und die klobürste war sehr eklig, die Betten jedoch waren sehr bequem und der Rest des Zimmers auch schön (OHANA Zimmer). Das blöde war das es von der Decke in der Halle getropft hat was ein bisschen eklig war…
Das Wasser könnte auch ein bisschen Wärmer sein.
Außerdem muss man echt nochmal viel Geld in die Hand nehmen um dort Sachen zu unternehmen oder essen zu kaufen alles kostet viel Geld und nach der teureren Unterkunft finde ich den Preis für die ganzen Sachen echt hart.
Alles im allem kann man es einmal gemacht haben 2-3 Tage reichen vollkommen, aber Nochmal muss man da nicht unbedingt hin.

Leisure Partner

8/10

Excellent

11 Jan 2026

Lara-Sophie

Das Zimmer im Ohana Familien Komfort war schön. Allerdings gab es keinen Kühlschrank, wie es eigentlich angegeben war und die Sauberkeit war auch nicht sehr akkurat. Es gab viele Ecken und Ränder, gerade auf dem Boden, die nicht top sauber waren. Im Großen und Ganzen hätten aber 7 Personen im Zimmer einen guten Schlafplatz.
Das Personal war freundlich und sehr hilfsbereit.
Am besten gefiel mir das Frühstücksbuffett. Allerdings muss man schon sehr früh dort sein, ansonsten steht man an einer sehr langen Schlange an und kommt er zur Mittagszeit zum frühstücken. Das Essen im Mondial-Restaurant war nicht so toll. Es war komplett nüchtern, die Pizza schmeckte absolut nicht, das Schnitzel war zäh. Am besten war der Burger. Die Preise für Essen waren schon sehr hoch aber für die Getränke schon echt heftig. Für eine kleine Cola haben wir fast 6€ bezahlt.
Zusammenfassend war es aber ein schöner Aufenthalt und wir kommen definitiv wieder.

Leisure Family_with_children

10/10

Exceptional

10 Jan 2026

Beatrice

Es war alles perfekt ein super schönes zimmer, es war erholsam nettes personal!

Leisure Partner

8/10

Excellent

08 Jan 2026

Annegret

Als älteres Ehepaar haben wir ausgiebig den Saunabereich genutzt; wir haben uns dort während unseres zweitägigen Aufenthalts sehr wohl gefühlt.
Auch das Frühstuck war gut; um 8 Uhr hielt sich der Andrang noch in Grenzen.
Zu bemängeln sind defekte Fahrstühle und die nicht funktionierende Zimmertüröffnung per Armbandchip, so dass unnötige Aufregung und zusätzliche Wege anfielen, da eine telefonische Erreichbarkeit der Rezeption oder des Services unmöglich war.

Leisure Partner

2/10

Poor

05 Jan 2026

Nadine

Sehr enttäuschender Aufenthalt. Für 695 € pro Nacht (2 Zimmer) stimmt das Preis-Leistungs-Verhältnis überhaupt nicht.

Die Ohana Lodge war mit eigener Rezeption und separatem Frühstücksbereich gebucht – beides war geschlossen. Stattdessen lange Wartezeiten an der Hauptrezeption, umständliches Kofferhandling mit langen Wegen und viel Hin und Her. Das Frühstück fand im völlig überfüllten Hauptbereich statt, mit langen Schlangen und hohem Lärmpegel.

Die Anlage war extrem überfüllt, tagsüber waren Rutschen und Kinderbereiche kaum nutzbar. Abends hatten viele Attraktionen (u. a. Rutschen, Kinderbereiche) bereits geschlossen, obwohl man eigentlich bis spät alles nutzen können sollte. Zusätzlich kosteten einige Angebote extra, was den schlechten Gesamteindruck verstärkte.

Service, Essensqualität und Sauberkeit der Zimmer entsprachen nicht dem Preisniveau (nur oberflächlich gereinigt). Insgesamt wirkt alles stark auf Massentourismus ausgelegt.

Für diesen Preis absolut keine Empfehlung, insbesondere zu Stoßzeiten.

Leisure Family

8/10

Excellent

04 Jan 2026

David

Ja alles okay

Leisure Family

4/10

Poor

03 Jan 2026

Nadine

Es war nicht sehr sauber. Die eigene Ohava Rezeption und das Restaurant waren nicht besetzt, wir mussten sehr lange Wege zum Check in gehen undvewig auf das Frühstück warten. Es war überall viel zu voll und alles nur auf Massenbetrieb ausgerichtet. Schlechter Service, Essen nicht frisch. Preuß Leistung in absolut keinen Verhältnis!!!!

Leisure Family

10/10

Exceptional

01 Jan 2026

Angell

Kul ställe att vistas på med familj och barn (6 år & 3 år)

Family

10/10

Exceptional

26 Dec 2025

Florie

Meget rene og virkelig comfort